ForwardDental Brookfield

Positive experience: She was a little rough, but good and liked her. Really, very pleased with both the tec and the dentist.

Fantastic experience: Clean nice dependable

Fantastic experience: My Visit forward dental was awesome

Fantastic experience: No issues at all! Very friendly staff and doctor. A+ in my book.

Fantastic experience: Always take great care of my daughter's dental needs. They do a great job of explaining everything and making her feel comfortable.

Fantastic experience: My experience was really good and the staff was really nice.

Fantastic experience: This clinic is 10/10 top-notch! Dr. Van Ryn, his secretary Jaylin, and his various assistants are exactly what I was looking for in my dental care. I have had a lot of work done over the years and needed to find a place I could return for regular maintenance. I couldn't be happier with them. They are patient, attentive, caring, detail-oriented, and customer service oriented. One salient example of their 10/10 status occurred when I submitted the wrong version of my Delta Dental insurance. The covered amount of my root canal was therefore miscalculated, and I was surprised to receive an automatic email saying I needed to pay several hundred more. When I brought this up to Jaylin, he conferred with Dr. Van Ryn and said "don't worry about giving us more money; it was our duty to make sure we were submitting to the correct insurance." I was blown away. The cleaning was very thorough, the endodontist recommendation was fantastic, and the crown was well-made. Dr. Van Ryn is fantastic at finding nerves to numb you up fast. He's also efficient with his time, and you're not in the chair for long. Please come to this clinic for your dental care. You won't be disapppointed!

Fantastic experience: I would highly recommend forward dental. All staffs and dentist are very friendly.im looking forward seeing them again on my next visit.

Fantastic experience: Everyone was kind, courteous, and upfront with relevant information. They allowed me to prioritize the work I needed done and helped guide my care plan.

Fantastic experience: Very friendly and helpful.

Fantastic experience: My experience at Forward Dental was excellent. From the receptionist, to the hygienist and the dentist they were all very professional and thorough. Very glad I made the change to Forward Dental!!

Fantastic experience: My experience with forward dental was a great one . Right from the front table to the technicians down the the dentist were awesome!

Fantastic experience: If i could put 100000/5 I would! This dental office is by far one of the best in the area! Dr. Van Ryn and his dental assistant are so kind, sweet, understanding, and caring. Every single person working there is absolutely amazing and kind. I highly recommend for anyone with anxiety or anyone who needs extra care. This office goes above and beyond! With or without insurance, you will be taken care of properly! Thank you Forward Dental Brookfield!!

Fantastic experience: Keddy is very good at what she does a very happy patient!

Positive experience: My temp hygienist (sharj?) Was great, but it seems like this office has a lot of staff turnover and that makes consistency a challenge.

Fantastic experience: I had a very pleasant experience with my visit to this Forward Dental location and really appreciated the attention to detail given to my oral well-being. I also love the new 3D viewing of my teeth. That is some amazing FORWARD thinking technology!!

Fantastic experience: Great experience. This is my first visit. My dental hygienist was excellent. The dentist was fantastic. Not one issue at all Would highly recommend this Forward Dental location.

Positive experience: As long as I get the better assistant I think it can work Otherwise the procedures have been acceptable

Fantastic experience: Great place all good

Fantastic experience: Check up, X-Rays & cleaning. Very thorough. Great advice from my hygienist.

Fantastic experience: best cleaning i ever hadprofessional and courteous very professional

Positive experience: Wonderful

Fantastic experience: My visit to Foward Dentist is always a pleasure. Everyone is very friendly and they do a great job.

Fantastic experience: The treatment and service provided by the staff at Forward Dental was Excellent! The dentist was on top of my dental care. Plus he asked if I had any questions and was willing to put in the extra time to explain procedures and best practices. Overall a great experience!

Positive experience: 5 stars for Dr. Patel and hygienist Monica has an extremely gentle touch. The reason I gave 3 stars is because Dr. Van Ryn was very pushy and made me feel uncomfortable. I don't think a dentist should be pressuring you to get work done that you are not ready to get done. If I was not able to change to Dr. Patel, I would have left the practice entirely.

Fantastic experience: Keri, the hygienist is the best! We’ve been so happy here for many years.

Fantastic experience: I felt the hygienist was very professional and did a great job. The dentist had an easy going manner which put me at ease.

Positive experience: Excellent treatment as usual by my hygenist

Fantastic experience: 4/14 Just had my semi annual cleaning with Jennifer H. cleaning was incredible as she used a water pik like apparatus that provided a more detailed cleaning of my gums besides the traditional cleaning of my teeth. Jennifer was friendly, she provided ideas for better cleaning in between my back molars especially all while making the visit relaxing and stress free! See you in 6 months.

Fantastic experience: The hygienist was excellent and very thorough. I have been going to Forward Dental for many years. Highly recommend!

Fantastic experience: Checkin receptionist was kind and cheerful. Love my dental hygienist, very thorough and efficient. She was friendly & respectful, and readily told me what the next steps were. The dentist, too, was thorough and efficient in his exam but respectful and friendly as well.

Fantastic experience: Great experience! Hygienist explained everything very well, talked me through everything she was doing and was very thorough. Doctor was efficient and explained everything well.

Fantastic experience: Wonderful team, keeping me Smiling

Fantastic experience: The staff is always friendly and they do a good job of explaining what work they will be doing.

Fantastic experience: No problems. Becky is very good. Dr Kunar also is great.

Fantastic experience: Great service all around!!

Fantastic experience: Becky Was a Great Hygienist/ very efficientand informative. The whole team did a great job.

Fantastic experience: I had a great experience at Ford Dental. The employees were friendly and they let you know exactly what you needed and how much it would cost.

Fantastic experience: Forward Dental Brookfield has the most caring team from receptionist to hygienist to doctor and I wouldn’t go to any other practice in S.E. Wisconsin!

Fantastic experience: The hygienist and dentist are very professional and thorough with their work. They’re also very nice as well.

Fantastic experience: Dr Patel was amazing! Great staff and fantastic experience!

Fantastic experience: I have been here for 3 cleaning so far. All of the staff has been personable and of pleasant demeanor. The hygienists have always been amazing and take their time, answering all my questions.

Fantastic experience: Thorough cleaning and received relevant feedback as to how to keep my teeth and gums healthy.

Fantastic experience: The Hygienists/Staff are awesome!!

Fantastic experience: They did a great job, quick, easy, non complicated, great with insurance etc. Like awesome!!!

Fantastic experience: I truly felt like I was treated like a person and not a dollar sign so glad I changed provider after 25 years

Negative experience: I was a patient from another forward dental that shut down. I called to see if I could be seen at the brookfield office and the lady I spoke to was rude and unhelpful. I called back later and spoke to a different person who was very nice, I mentioned my call from earlier and I was told that I spoke with the manager Ranae. I haven't even had the chance to go into the office and it started off on a bad note. Not happy.

Fantastic experience: Always happy to be back. Monica is excellent!

Fantastic experience: Love coming here to see Dr. Van Ryn and his team , shout out Diane!

Fantastic experience: Forward Dental was very welcoming on my first visit. Explained things well and were very professional. I felt comfortable putting my dental health in their hands. Look forward to visiting Forward Dental in the future. Thank You it was smooth like Butter…….

Negative experience: The place itself and staff is great. As for their billing services and reps, horrible experience. I have been dealing with a bill since June. A bill that I paid in full at the time of service. I’ve spoken to multiple reps there. Some tell me that I should be reimbursed due to incorrect codes. Then today, I get told that the bill is for a different service that was done for my husband. Like seriously! I will not be going back.

Fantastic experience: Both hygienist and doctor are very friendly, efficient, and skilled at what they do. I highly recommend them!

Fantastic experience: Forward Dental is the best! Everyone is fantastic. Dentist and hygienist do an outstanding job! Couldn’t ask for anything better! Highly recommend!

Fantastic experience: I have received excellent dental care from Dr Van Ryn at Forward Dental Brookfield Wisconsin for 2 years now. The staff is very friendly, and also helpful in regards to working with my health insurance.

Fantastic experience: Nice place, everyone was nice .

Fantastic experience: Very satisfied with teeth cleaning. I had a very good experience at the dentist office.

Fantastic experience: Love my Rebecca, chicklet checker extraordinary! I am very comfortable with her and she explains everything! Nice office personnel!

Fantastic experience: The Hygienist was very thorough . Great at here Job !

Fantastic experience: Lettie was very professional, as slways

Positive experience: They did accommodate my schedule with quick appt time. Not impressed with assistants who had difficulty obtaining quality xray. However dental exam thorough and dentist very professional and compassionate.

Negative experience: Hygienist was very rough. My mouth is hurting a week later still!

Fantastic experience: Everyone is very friendly and professional

Fantastic experience: Everyone was very efficient doing their work.

Fantastic experience: My hygienist was very professional, very friendly, and thoroughly explained every step of the procedure. As far as dental visits go-- NO stress!

Negative experience: HORRIBLE OFFICE MANAGER! I’m very disappointed with my recent experience at this dental office, specifically due to the conduct of the office manager, Renae. Her communication style was unprofessional, dismissive, and at times outright offensive!! As a patient, I expect to be treated with respect and courtesy especially in a healthcare setting but unfortunately, that was not the case. The way she spoke to me (and others I witnessed) was completely inappropriate and lacked the professionalism you would expect from someone in a leadership role. I hope the practice takes this feedback seriously and addresses these concerns, as no patient should be made to feel UNCOMFORTABLE or DISRESPECTED when seeking care.

Fantastic experience: Becky, the hygienist was very knowledgeable and efficient. Doctor Patel was extremely thorough and informative. I even learned a few new things at this l appointment.

Fantastic experience: Excellent customer service and top notch dental work.

Fantastic experience: Kind doctors and hygienists, clean environment, quick checkout.

Fantastic experience: Kati is always so great! She’s fun to talk to and she does a great job at checking everything, cleaning everything, and making sure everything looks in the best shape possible. There are many forward dental locations closer to me and I still make the drive to this location because of her and the great staff here.

Fantastic experience: Very friendly and knowledgeable staff

Negative experience: First time at this location but have been going to another location previously, switched due to moving. With autoimmune disorders or even someone undergoing radiation treatment- it’s common to get canker sores. Came in today for a cleaning and was told I would need to reschedule after being there for an hour already with X-rays due to having a canker sore. The hygienist, I think her name is Stephanie, noted that it’s due to bacteria that can get in the air and impact staff. Canker sores are not contagious and caused by one’s own immune system attacking itself. It’s a known issue and has been documented in my chart for several visits that carried over to this location from my previous one that I am prone to them. The dentist came in and then said the reason was because they didn’t want to cause me pain because of it being on my lip. They didn’t even have a consistent reason between staff for turning me away but wanted me to reschedule due to this. Again, I was there for about an hour & they want me to come back for an issue I can’t control that isn’t contagious. I took time off work for this. If you have any autoimmune disorder & are prone to canker sores- do not go here. They will turn you away for this. At this point I will now need to drive an hour to my old location just to get a cleaning for being prone to canker sores due to an autoimmune disorder. What a waste of time & honestly quite discriminatory.

Fantastic experience: Great staff and doctors did my procedure in a timely manner great place to have work done.

Positive experience: The dentist and my hygienist are wonderful. The only problems blame I have, overall with Forward Dental is incorrect billing almost every time. They either overfill and send A check 6 mos later. My insurance covers routine exams at 100%. I also have secondary insurance, that would cover the difference, if needed. My Delta Dental reps have called direct, and explained lain if something was submitted wrong, and help the billing person, do the correction. However, after all that I get bills, which are not correct

Fantastic experience: I had issues w billing in the past but Keanna(spelling?) got it all figured out within a few minutes. Much appreciated

Fantastic experience: The staff is very helpful & patient as well as the Dentists are knowledgeable, direct and have good intentions! I have a family of 5 who are patients at the Brookfield location & all of us are satisfied with services received there :)

Fantastic experience: Becky has been very knowledgeable and helpful with cleaning advice and personal care. Time for a raise!

Fantastic experience: My first visit and from the front desk to the Doctor and Assistant everyone was warm , welcoming and professional. Care was great !

Fantastic experience: The 2 women at the front desk were helpful getting me set up as a new patient. The dentist was very helpful and explained what needs to be done. The whole office staff were very professional. I have another visit upcoming shortly and expect the same quality of care by the crew. (I’m not good with names)

Fantastic experience: I use to be afraid of going to the dentist, until I went to forward dental Brookfield. The staff is nice and professional. I immediately felt comfortable enough to relax, and face this fear head on. I been going here for a couple years now and I love it. Dr. H is the best and I'm going to miss him dearly.

Fantastic experience: Everyone was very nice and professional le

Fantastic experience: My teeth feel so clean! Monica did an AMAZING job and I had a great visit

Fantastic experience: Hygienist Nattie was great! Alerted me for a rinse, puff of air, pleasant bedside manner, really nice experience.

Fantastic experience: Great service. Very knowledgeable, friendly, and professional hygienist and dentist!!!

Fantastic experience: I hated my old dentist, but switching to Forward Dental has been amazing. The team is super nice and understanding. My least favorite thing a medical provider can do is not read my charts, but they make it clear they read them before I am in the chair.

Fantastic experience: My 3-year old confidently proclaimed, "this is a good dentist" on our way out the door. This is a big deal for us, as she hated the other dentists we have tried and this is the first time she sat through a cleaning. The staff, hygienist, and dentist all were patient & kind and made my shy, sensitive toddler comfortable.

Fantastic experience: Friendly, efficient and knowledgeable staff. Always a good experience...for a dental visit! Go here, that are great!!!

Positive experience: Overall, the staff is great, and I love my hygienist. But billing issues have been a big headache.

Fantastic experience: Monica, and the dentist were exceptional!

Fantastic experience: Very nice people throughout. They really care about the patients! They are willing to work with me on scheduling.

Fantastic experience: Staff is very friendly and gentle

Fantastic experience: Not Happy! Problems dating back to 2024. Still unresolved. Monday 5/6/25, went in for cleaning. Quoted 3 different prices. Office staff no entirely trained. The phone often goes unanswered! Very frustrated!!!!!!

Fantastic experience: So friendly, kind, and honest! Very thorough and thoughtful! I am very appreciative of the dedication and effort that the staff puts into the visit. They truly want you to have the healthiest smile/mouth you can have! Thank you Forward Dental!!

Fantastic experience: Very nice and welcoming. Love this place.

Negative experience: Hygienist and Dentist were great for my first time visit. Billing is an absolute nightmare. I received a statement for $500 for a simple cleaning and x-rays because they did not apply my insurance. Their billing department refuses to answer ANY phone calls at any point during the day. I've called well over 20 times. Scheduling is the only department who picks up and they just put in requests for a callback that never comes. I finally got an updated statement and still am being asked to pay $200.00 for a cleaning visit. I have never had to pay for a cleaning visit in my life with this insurance. Avoid if first time patient.

Negative experience: I had a routine teeth cleaning where my regular dentist had left the practice. I was randomly assigned to Dr. Naiya S. Pate for the final checkout. During this brief encounter, Dr. Pate informed me I had a cavity in my front teeth and needed a crown. This diagnosis concerned me because: No x-rays were taken during the appointment I experienced no pain or discomfort in that area Dr. Pate provided minimal explanation about the diagnosis Since English is my second language and I felt uncertain about this diagnosis, I decided to seek a second opinion at another dental office. The second dentist examined my teeth thoroughly and found no cavity in my front teeth. It has now been almost a year since that initial diagnosis, and my tooth remains perfectly fine. I'm sharing this experience to encourage others, especially those who may face language barriers during medical consultations, to trust their instincts and seek second opinions when diagnoses don't seem right. Always ask for thorough explanations and visual evidence (like x-rays) when receiving unexpected dental diagnoses.

Fantastic experience: Very nice. Excellent staff. And ALL the dentists are super

Fantastic experience: My hygienist is awesome! She does a very good job, gives me good information, and is very engaging.

Fantastic experience: Great communication with scheduling, thorough cleaning, and answered all of my questions. I’ll be back.

Positive experience: The hygienist was awesome and did a fantastic job! She explained things well and i left satisfied with the appearance of my teeth. However, there are a lot of back office issues with not being able to find my records from my orthodontist and a lot of insurance issues that should not have interrupted my first time visit. Then the billing department used the incorrect address and my claim was denied through my insurance so now I am dealing with that. I’ve called multiple times to the front desk and to the billing department, and there is no answer during business hours. There is also no office manager to speak with. Now they are sending me a $500 bill for a billing error on their end. They were also supposed to send me emails for referrals after my visit and I still haven’t gotten those emails six days later. Those little annoyances are not what i what i expect as a customer and first time patient. The office seems a very unorganized.

Negative experience: I would give them negative stars if I could. Hadn’t been there since 2020 and yet I got billed in 2024. Never received an invoice and only received a notification from the credit agency over a year later. Ignoring the fact that I had dental insurance with them on file. This place is a scam.