Gentle Dental Apple Valley

18245 CA-18 Suite 3 & 4, 92307, Apple Valley

Discover exceptional dental care at **Gentle Dental Apple Valley**, located conveniently at 18245 Highway 18, Suite 3. Serving the Apple Valley, Victorville, and Hesperia communities, our practice is dedicated to providing comprehensive, family-centered dentistry in a calm and welcoming environment. Led by **Dr. Michael Saed** and **Dr. Nicole Haydt**, our experienced team combines advanced technology with a patient-first approach, ensuring that every visit is comfortable, transparent, and tailored to your unique needs.

We offer a full spectrum of dental services, from **preventive care** like cleanings and exams to advanced restorative treatments including **crowns, bridges, root canals, and dental implants**. Whether you need orthodontic solutions with **braces or clear aligners**, cosmetic enhancements like **teeth whitening and veneers**, or specialized care such as **oral surgery and pediatric dentistry**, our office has you covered. We also prioritize emergency dental care for unexpected situations, ensuring you receive prompt relief when you need it most.

At Gentle Dental, we believe financial accessibility is key to good health. We accept **most major dental insurance plans**, including **Medicare Advantage**, and offer flexible financing options through partners like **Sunbit** and **CareCredit**. New patients are welcomed with special offers, including affordable exams and discounts on non-covered services. Experience the difference of a dental team that treats you like family—call us at **760-242-2977** or request an appointment online to start your journey to a healthier smile today.

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: (closed)

Our comment from Best Dentists Club about Gentle Dental Apple Valley:

A welcoming, patient-centered environment

Gentle Dental Apple Valley, led by Dr. Michael Saed and Dr. Nicole Haydt, has built a reputation for providing a calm and supportive atmosphere for the Apple Valley, Victorville, and Hesperia communities. Patients frequently describe the staff as welcoming, professional, and genuinely concerned with their well-being. The clinic’s name is often reflected in the reviews, with many visitors noting that the team goes to great lengths to ensure a stress-free experience, making it a preferred choice for those seeking a more relaxed dental environment.

Gentle care and management of dental anxiety

One of the most consistently praised aspects of this practice is the gentle approach of the dentists and assistants. Patients with severe dental anxiety, fear of needles, or past negative experiences often report feeling safe and cared for. Doctors such as Dr. Fu and Dr. Saed are commended for explaining every step before proceeding, checking in regularly during procedures, and ensuring minimal discomfort. For patients who need extra support, the team’s patience and reassuring manner help transform what many find to be a stressful visit into a comfortable one.

Comprehensive dental services and family care

The clinic offers a wide array of treatments designed to address both preventive and restorative needs. Services include:

  • Preventive care, such as cleanings and examinations.
  • Restorative procedures, including root canals, crowns, and bridges.
  • Orthodontic solutions like Invisalign and traditional braces, with special attention paid to children and teenagers.
  • Oral surgery and extractions, performed with a focus on patient comfort.
  • Emergency dental care for urgent issues requiring prompt attention.

The office is also noted for its ability to cater to families, with staff showing particular patience and kindness when treating younger patients, helping to build positive dental habits from an early age.

Accessibility and financial flexibility

Gentle Dental Apple Valley strives to make dental care accessible by accepting most major dental insurance plans, including Medicare Advantage, and offering flexible financing options through partners like Sunbit and CareCredit. Many patients appreciate the transparent discussion of costs and the willingness of staff members, such as Maria and Jimena, to help explore payment plans that fit individual budgets. This commitment to affordability, combined with high-quality care, has earned the practice strong recommendations from satisfied patients looking for reliable, family-oriented dental care.

Services and Treatments

Dental Cleaning
Pediatric Dentists
Teeth Whitening

Gentle Dental Apple Valley: Reviews

4.3/5 (454 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,3 out of 5 from 454 reviews

A Murray Published on Google

Fantastic experience: Love ortho, she is great at her job/gift, and sweet as well. She listens to the patient and takes the time needed to make sure my daughter is comfortable and treated for any issues. Supporting staff is attentive as well. Thank you all

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear A, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Kevin Jacobo Published on Google

Negative experience: When I went in for the first time and it was my first going into a dentist after awhile and I knew nothing. Everything proceeded smoothly x-ray, checkup, etc. but when it came to pay for the x-ray and I had PPO insurance they charged me around almost 600 dollars and I did the payment plan and I needed a root canal they didn’t even include my insurance and I paid out of pocket and after doing more research I did pay out of pocket, few months go by I get a message from gentle dental saying they forgot to collect 470.40 I went to liberty dental Quintana they were extremely helpful and found out I have two insurance I paid nothing out of pocket I highly recommend to not go to this place because they are unhelpful just to go liberty dental Quintana jr.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Kevin, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.

Tiffany Pusok Published on Google

Fantastic experience: Everyone there was very nice, And made me feel really comfortable.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Tiffany! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Melissa Hermosillo Published on Google

Fantastic experience: The dental office was great, and the staff was very friendly and welcoming. I had a positive experience and would definitely recommend them.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Melissa, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Debby Published on Google

Fantastic experience: Very friendly,and explains very well..Going back to get 2 teeth extracted follow up after.Plus the staff was very nice..

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Debby, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

Chuck Weldon Published on Google

Negative experience: I need to bring up a employee named Maria that had me sign so she says about dental work back in about March 2021 that I would agree to pay $400 i don't I ever agreed to this never saw the documentation got the bill 4 years later I think Maria should be investigated on this Matter plus she said her Manager won't say the name that I would pay just $200 found out from the manager that it isn't true so people are making false statements so i wouldn't recommend this place to anybody see u in court you know who you are

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Chuck, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?

patricia purdy Published on Google

Fantastic experience: I had a wonderful experience at Gentle Dental this afternoon. The ladies that work there were kind and helpful and Dr. Saed took time to explain my up coming proceedure. He made me feel at ease and safe in his care. I look forward to future visits.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Patricia, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Brandon Gebhart Published on Google

Fantastic experience: Very pleasant. I was expecting some hard sell, but there wasn't any. The dentist was nice and professional.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Brandon, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

Karen Harmon Published on Google

Fantastic experience: Excellent Dentist, so kind and informative !! Couldn't ask for a better experience !! All of the staff from x-ray to front desk to cleaning and payment arrangements was absolutely perfect !! Very clean location !! Highly recommend !!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Karen! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

Janette Espino Published on Google

Fantastic experience: Dr. Was very compassionate and listened to my immediate concerns I went as an emergency case and got an appointment right away he took care of my issue with no pain and minimal discomfort if you need a tooth extraction this is the place to go.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Janette, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Lisa Lawrence Published on Google

Fantastic experience: I went for a second opinion and boy did I have a second opinion you did a great job thank you Gentle Dental!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Lisa, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!

Loraine Fowler Published on Google

Fantastic experience: Very friendly, polite, and helpful.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Loraine! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Arleen Rivera Published on Google

Fantastic experience: Amazing honest care.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Arleen, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Laura Paz Published on Google

Fantastic experience: Dr. Saed and his entire staff are extremely kind and welcoming. I'm so happy with Gentle dental!!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Laura! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Abi Wurtz Published on Google

Fantastic experience: Very friendly and attentive staff. They showed genuine care and I am pleased to have met all working in the office of Gentle Dental - Apple Valley. Thanks a bunch.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Abi, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Ronnie Sage Published on Google

Fantastic experience: Awesome experience people there are nice. Would definitely go back there again very cool people.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Ronnie, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

Claudia Beck Published on Google

Fantastic experience: I had my Invisalign trays placed today and it was a great experience. The staff is wonderful. I waited before eating lunch and as soon as I removed my bottom tray I lost a bracket, I called them and I had it fixed in a jiffy. I was glad they were able to fit me in so quickly.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Claudia, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

Brandye Fowle Published on Google

Negative experience: Service was terrible. They refused to pull my teeth because they wanted to do bone grafts and I refused because I didn’t have a 1000 dollars to pay for them. The dental assistant got extremely rude with me argued with me about it picked up my file said angrily they weren’t going to work on my and stormed out of the room. Would not recommend Gentle Dental to anyone. The place is a rip off. 10 thumbs down. Will never go back. You can’t force someone to pay for something that is not necessary.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Brandye, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.

Robert Valles Published on Google

Fantastic experience: It was great. Personnel was great, explained everything and didn't have to wait too long to get called in.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Robert, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Emily Dubay Published on Google

Negative experience: Stay away from this dentist. If you read other reviews they just try and take your money. My husband took our daughter in for her first visit and made it totally clear they only wanted a cleaning. They charged us $19 for toothpaste and scaling was another outrageous fee. It was $256 total. My husband said there was a misunderstanding and he did not want anything else done. I called and was told I'm sorry we have a consent form and payment on file. My daughter stated she signed a form for a cleaning. She is only 18 and did not fully understand what was happening. She said she felt like everything was forced on her.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Emily, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.

Sherita Lloyd Published on Google

Negative experience: It was a nice office the doctor Was no help unfortunately I will not be coming back

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Greetings Sherita, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (760) 552-8767 and ask for our practice manager.

Alixandrea Seniukriva Published on Google

Negative experience: Horrible experience. Extremely long wait times and once I refused to pay almost $500 for a “deep clean” they did a haphazard cleaning which was basically just brushing my teeth.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Alixandrea, we're sorry your visit did not live up to expectations. Your feedback is vital for us to enhance our services. Please contact our practice manager at (760) 552-8767 for a direct conversation.

Roxy West Published on Google

Negative experience: On 6/20/25, I went to Gentle Dental for x-rays. The woman at the front desk ran my insurance and told me there would be no cost. On 6/30/25, I unexpectedly received a bill for $183.00. When I asked them to bill my secondary insurance, they refused. I spoke with them multiple times by phone and email, but they continued to insist I pay $183 instead of properly billing. I then called both of my insurance companies and spoke to nine representatives in total. Every single one confirmed the x-rays should have been fully covered. They agreed that Gentle Dental’s billing department seems incompetent and unwilling to do their job. After spending four full days trying to resolve this with complete resistance from Gentle Dental, I filed complaints with the state and federal dental boards, as well as through my insurance companies. I want to be clear: I do NOT recommend Gentle Dental. The dentist himself was informative, but the wait time was nearly an hour, and the billing office has been unprofessional and unhelpful.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Roxy , we regret to learn that your recent visit wasn't up to par. We are keen on understanding and rectifying any issues. Could you kindly contact our practice manager at (760) 552-8767?

Sabrina Grant Published on Google

Fantastic experience: Great first time visit. Didn’t get much done needed to get referral for specialist. Doctor was great!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Sabrina, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!

Angel Avil Published on Google

Negative experience: Most of these positive reviews seem fake to me. I noticed they charge a lot of patients in the reviews for same if not similar thing. I, took my daughter in for wisdom removals consultation today. This had to be an emergency removal. Two weeks ago, daughter had swollen face and neck. She, had infection. When we saw dentist, he advice to take her to the ER for life threatening infection in wisdom. He Rx antibiotics. Ok so back to today, I take her in to see the oral surgeon. The oral surgeon said my daughter needs bone graft and membrane. Insurance does not cover this and it costs $2,300!!!! mind you, she has medical! low income! She has medical for a reason! As a mother in desperate need to advocate and help my child i tried everything to get them to help her and that oral surgeon clearly only was thinking about how to make extra money! No Humanity or compassion with my daughters pain and suffering! my daughter is autistic and can't communicate when she needs help! they offered a payment plan with Sunbit and required a down payment! we can not afford this! i told them this and they did not care! They gave me a referral to Loma linda knowing Loma linda is currently closed for new patients! the staff here only wanted money out of pocket they do not settle for what medical insurance pays! This place has no humanity i do not recommend beware of these money hungry professionals ****I GOT your reply. I do not believe one thing about what you replied.You caring for my child´s well being is fake. you did not try to help her with this pain and suffering while we where there. I told you clearly she has pain and can not eat! you turned us away I asked for you to remove her two wisdoms that did not need drafting so she can get a little relieve and eat, you said no you said you are not touching those You wanted to remove all 4 at once you said medical would not cover the other 2 wisdoms at the bottom that need drafting all you wanted was money that i can not afford! You are a liar! No humanity in you!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Angel, it's concerning to hear about your dissatisfaction. Ensuring your satisfaction is our priority, and we'd appreciate the opportunity to discuss your feedback. Please call (760) 552-8767 and speak to our practice manager.

riley riley Published on Google

Fantastic experience: Amazing staff. Made me feel extremely comfortable.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Riley, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Tina Smith Published on Google

Positive experience: The staff was nice, the Dr was upfront and took the time to explain what he was going to do. He showed concern while he did my procedure and I had minimal pain.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Much appreciated, Tina! Your 4-star review means a lot to us. We're constantly working on enhancing our service and would love your input on how we can make your next experience a 5-star one. Thank you for your support and feedback!

Gregory S Gill Sr (DesertHound) Published on Google

Fantastic experience: Very pleasant to deal with Got straight to figuring out a solution for my teeth was very happy

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Gregory! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Billy Belikoff Published on Google

Fantastic experience: I’ve been searching for years for somebody to take care Of my dental needs At a price I could afford. Gentle Dental in Apple Valley has done that for me. And now I have A great smile. They have great Insurance plans and make monthly payments.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Billy, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Logan Grindeland Published on Google

Fantastic experience: Absolutely amazing. Super calming, relaxing, you are informed of everything you need to know, and the service is top notch. Yay!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Logan, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

briitney randle Published on Google

Fantastic experience: New doctor is awesome does wonderful work had to get a tooth pulled today but he made it alright

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Briitney! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Jeannette Hodges jr Published on Google

Negative experience: I called my insurance they said they can cover the cost these people told me they couldn't so once again they are liers shouldn't even be open

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Jeannette, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.

Rhonda Published on Google

Fantastic experience: Very good

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Rhonda, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

Pam Hyde Published on Google

Fantastic experience: The office staff here is very kind and efficient, and the hygienist is great! I’m very happy with the service and treatment, and the Dentist is upfront and honest.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Pam! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

Donna Woods Published on Google

Fantastic experience: My first visit to Gentle Dental was very pleasant! All the staff were incredibly helpful and super nice. They explained in detail the procedure I would be having. So glad I chose Gentle Dental!!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Donna, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Rosalina Mojarro Published on Google

Fantastic experience: I had a very good experience at Gentle Dentist. Staff are very friendly and helpful.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Rosalina, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!

Ronnie Espinal Published on Google

Fantastic experience: Staff there is amazing and the dentist was very professional and helped relieve the pain

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Ronnie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Tyisha Brown Published on Google

Fantastic experience: Very fast and I got my teeth cleaned

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Tyisha, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Rachel Salazar Published on Google

Fantastic experience: Great care, with patience and kindness! It’s been awhile since I’ve had dental work, mostly because of the fear of pain. Dr. Saed was very caring . He explained everything and made sure I was ok while working on my teeth. He checked in with his assistant to make sure she covered everything he told her to do, she was very nice and knowledgeable. They both made me feel very comfortable! Thank you very much for your care. You both make a great team.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Rachel, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

j na Published on Google

Fantastic experience: Great dentist office very friendly people.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, J, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

thunderaine Published on Google

Negative experience: Staff was fairly professional however I went on with two concerns and only one was taken care of not to mention they were price gouging for a bone graft at 800 per tooth when a family member had the same procedure done at a different provider at 250 per, following up for fillings and taking my concerns somewhere else

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Thunderaine, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?

Gina Whiteside Published on Google

Fantastic experience: Love this dentist office in Apple Valley. I highly recommend!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Gina! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

victor carvajal Published on Google

Fantastic experience: Very good kind people and very informational and fast service

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Victor! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Ayesha Jarman Published on Google

Fantastic experience: Dr Saed was gentle and compassionate. The best part is that I did not feel any pain.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Ayesha, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Cassondra Murray Published on Google

Fantastic experience: The best! The dentist himself if absolutely wonderful. He explains things so well and takes his time with the patient. The entire staff is very nice & there has never been a lengthy wait time. I highly recommend!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Cassondra, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

bloom music Published on Google

Fantastic experience: This office was great . The entire staff walked me through my teeth needs. Broke down the fees and gave no pressure. If you have teeth needs and are looking for a friendly and professional team, I highly recommend.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Bloom, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

Jordyn Hendrickson Published on Google

Fantastic experience: Gentle Dental really lives up to their name for being gentle! I have major dental anxiety and every staff member was very kind and made me feel comfortable. Thank you!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Jordyn, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Kita Laqui Published on Google

Negative experience: Wasted my time I spent 2 hours there they did X-rays and then clean my teeth told me there gonna put in for a deep cleaning and pull the teeth that's showing nerve doctor couldn't see me on my appt time because he decided to take someone before me I waited 2 hours for them to tell me doctor doesn't want to work on my teeth when I asked why they said they are not sure sometimes he may feel he doest want to treat a patient for his own reason so then they referred me to there specialist who has availability 1 time a month and that the slot is filled and there is a waiting list so it's safe to say my insurance paid them for the x ray the standard cleaning and the visit but no treatment so I'm looking for another dental office as we speak I will never go back.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Kita, hearing that you're not fully satisfied is disappointing to us. We're here to listen and act on your feedback. Please call (760) 552-8767 to discuss with our practice manager.

Alex Rodriguez Published on Google

Negative experience: Would be 0 stars. I went for a standard checkup and cleaning. After being super nice to me, they said I would have to pay out of pocket since my insurance doesn't cover it. I called my insurance and they said they did cover it. I got mad and walked out.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Alex, it's concerning to hear about your dissatisfaction. Ensuring your satisfaction is our priority, and we'd appreciate the opportunity to discuss your feedback. Please call (760) 552-8767 and speak to our practice manager.

Tosha T Published on Google

Fantastic experience: Everyone were nice and very courteous. From the reception to the doctor and in between. Each person explained procedure and were very knowledgeable.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Tosha! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Janelle B Published on Google

Fantastic experience: I think the dentist there is super nice and friendly. I like going to him for all my dental needs. He gives me reassurance for the dental work. Makes it worth going to the dentist. He explains everything ahead of time and makes sure you are okay. =)

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Na, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

Alma Adams Published on Google

Fantastic experience: I truly appreciate the kind ,professional and respectful service i received at Gentle Dental the staff was very accommodating and the dentist was so nice he was indeed very gentle that was great to me because im very nervous about having work done on my mouth so he made me feel safe And the work he did was first rate Thank you Gentle Dental

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Alma! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Susana Arriaga Published on Google

Fantastic experience: All the staff is very Professional n Sweet! My Dentist is very Sweet, gentle n very Caring!☺️

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Susana, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Jonnie Anderson Published on Google

Fantastic experience: Great doctor and staff! They dont rush you and they make you feel comfortable!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Jonnie, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!

Janet Waters Published on Google

Fantastic experience: I had a great experience. I did not even have any pain. I had two teeth removed. I had the shots in my gums. He did such an excellent excellent job. The staff was wonderful that were in there with me made me feel at ease and comfortable. I didn’t feel nervous when they were with me. The dentist was always talking to me reassuring me. He was a wonderful. And I thank God for him and the staff God Bless

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Janet, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

Kathleen Macaulay Published on Google

Fantastic experience: This was my first visit. I recently changed insurance and this office was recommended thru my plan. I was experiencing a little tenderness is my mouth but nothing terribly painful. I expected xrays and a check up. Unfortunately my xrays showed a cracked root in my tooth. Dr. Said explained I was lucky as this normally comes with alot of pain. He clearly explained the issue, showed me the xrays and the suggested treatment without feeling pushy. I decided to have the damaged tooth removed before it became painful. During the procedure he consistently asked how I was doing ( no pain). He removed the tooth, re packed the area within 20 minutes. He said he took his time as to jot break the point of the root. I was actually surprised it took only 20 minutes. I joked before the procedure I hoped they lived up to their name - Gentle Dental. Which they definitely did. So glad I found a new dentist who is caring and his wonderful office team.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Kathleen! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

Alda King Published on Google

Fantastic experience: Laura and her team went above n beyond with the assistance my elderly mom needed. I would recommend Gentle Dental, to anyone who’s looking for the best dental in Apple Valley. Thank you for doing such an amazing job!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Alda, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

STEPHANIE AGUILAR Published on Google

Fantastic experience: The staff was really nice and welcoming. My daughter's visit was fast and to the point. Thank you

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Stephanie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Sherree Stewart Published on Google

Fantastic experience: Dentist was gentle and explained all procedures so that I was more relaxed. Staff was attentive and friendly. They treat their clients with the utmost respect

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Sherree, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Jodine Taylor Published on Google

Fantastic experience: So far this was my 1st appt. Did not have to wait very long. Very professional nice put me ease. Explained everything in detail. Dentist was great.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Jodine! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

James Daniel Rodriguez Parker Published on Google

Fantastic experience: Love the experience I had with this dentist. Very friendly and was in and out quick .

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear James, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Joseph Bates Published on Google

Fantastic experience: Customer service here is great and all the staff are polite and nice and caring

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Joseph, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Zoraya RAMIREZ Published on Google

Fantastic experience: I have been looking for a dental place and I finally found a great affordable dentist the staff is great and so are the Dr and specialist. I highly recommend Gentle Dental in Apple Valley.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Zoraya! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

TONY BROWN Published on Google

Fantastic experience: My wife and I were glad to have found Gentle Dental so far so good. ✌️❤️

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Tony, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Jack Grim Sinn Published on Google

Fantastic experience: The new dentist there did an amazing job of removing my tooth out. I felt no pain at all, he assured me and talked me through the process. I see why its named Gentle Dental

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Jack! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Pamela Roberts Published on Google

Negative experience: They are terrible I definitely would stay away from this place. Ever time I turn around they are adjusting the bill for who knows what and now months later here we go again with another bill they adjusted wanting more money

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Pamela , we regret to learn that your recent visit wasn't up to par. We are keen on understanding and rectifying any issues. Could you kindly contact our practice manager at (760) 552-8767?

Lovie Aguilar Published on Google

Fantastic experience: Dr. David was professional, pleasant and gentle. Staff was great! It’s hard to come across this type of environment these days unfortunately. Enjoy the donuts !

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Lovie, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

Angel Figueroa Published on Google

Fantastic experience: They live up to their name that's for sure. From the front desk ladies to the dental assistant to the doctor himself, they were all great. They were polite and respectful. Always asked how I was doing, making sure I was comfortable. They were just good people. I would definitely recommend them to friends and family

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Angel! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

Andrea Ary Published on Google

Fantastic experience: I had oral surgery done. My case was complicated by the fact that I have had radiation to the face recently. Dr. A and his team were superb! I am a big baby when it comes to dental work, and they all helped me to relax, and make me feel secure for this proceedure. I was sedated for this, and everything went very smoothly. Pain has really been minimal and easily controlled. I am so looking forward to having my smile back, and Gentle Dental will always be my go to place from now on. They have earned my trust.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Andrea! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Michelle R Published on Google

Fantastic experience: All of the staff and doctors were very friendly. We did not wait long at all before being called back. My child was referred to orthodontist and given consultation same day. Office is clean.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Michelle, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

Marque Needler Published on Google

Fantastic experience: I have severe dentist trauma and anxiety and the staff in this office are amazing!!! They were sympathetic and did everything in their power to make me comfortable. I recommend them 100%

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Marque, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Mary Bell Published on Google

Positive experience: Very poor!! I have never gone to a dental office before as a new patient and received a teeth polishing only instead of cleaning . New patients usually receive X-rays ,exam and regular cleaning especially with insurance .

Soruyo99 Published on Google

Positive experience: Thank you so very much to the ladies in the front desk office, the receptionist they were very kind and lovely a real sweet heart. I was in a lot of pain and she took that in consideration also i had an appointment and they took care of me almost instantly.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Buen, your review has made our day! We're so glad you enjoyed your experience with us. We're committed to excellence and always looking for ways to improve. We'd be grateful for any feedback that could help us turn your 4-star experience into a 5-star delight.

Miguel Published on Google

Fantastic experience: Two appointments in a row have gotten cancel the same day of my appointment. I have gotten the days off from work because we are a family of 4 and they were kind to accept all of us but there is no point if we never get to attend the appointments. I will update if things change but as of now I'm upset and disappointed. I lost money and a whole day... Edit: They recently change their Doctor and also I was seen on all my appointments. I think they drastically change for the better. I also appreciated how my dentist is focus on doing the right thing. He is a great example of what a Dentist should be. Looking forward to have a great smile. Thank you.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Miguel, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!

Astro Astro Published on Google

Negative experience: Stay away from Gentle Dental in Apple Valley! I've visited 6 other dentists/orthodontists since my first visit with Gentle Dental & I can confidently say I could NOT recommend this office at all. I was able to compare their services and know that the service I was provided with here was below average, rude and unprofessional. I'd not been to the dentist in awhile & I was anxious. I did quite a bit of research looking for a dentist that would be compassionate & ease my anxiety. I settled for Gentle Dental based on reviews. My biggest dissappointment was the dentist's professionalism & work performance. When the dentist came in the room, he never introduced himself & barely looked at me. I still don't know his name but he's their main dentist there. He looked in my mouth less than 2 minutes & said I had no cavities & was pretty much ready to walk out the room. I had to voice my concerns so he could take a second look at my teeth but even then he didn't do a thorough examination. He was overall rude, lacked empathy & work performance was basic. He talked directly to me once & then never after that. The assistant/xray girl did most of the talking for him & was the one asking if I had any questions. He didn't make me feel comfortable or satisfied with the examination. And even thought my wisdom teeth clearly show on the xrays that they're an issue, I had to request for a referral to get them removed. The dentist was just in a hurry to leave the room. After all that, Laura the office manager came in to explain pricing. She gave me pricing verbally however, I never received or saw a single piece of paper like an invoice or a receipt with the breakdown of the total & information on what job was being performed. So you don't get any itemized bills, invoices or estimates which is suspicious. Every other dentist & ortho office I've gone to give paper or electronic invoices, estimates and receipts. Laura also didn't provide me with an estimate or schedule me for the wisdom teeth removal. She said she would later reach out, send me the cost & contact me regarding the removal. She didn't give me any info there which made no sense since they have all the pricing info they need at their office. To this day I've not received a single phone call or email from them. Despite this I decided to give them another chance & get a braces consultation with their ortho. The ortho was friendly and examined my teeth thoroughly. So no complaints there. I spoke to Laura about the cost of the braces & once again I didn't get an itemized estimate. Not only that but they don't have any in house financing. The total cost she quoted me was about $8,000 & she said they required the entire amount upfront. Laura then said she would email me the link for the Care Credit option. I never received anything from her. So twice, Laura didn't follow through on what she said she would do. On top of all that, getting a hold of anyone in the office is a nightmare & I've called over 20 times. When you first call, the answering service gives you an option for new patients & one for existing patients. When you press the existing patients option the phone rings & rings until you get a voicemail that is full. You are unable to leave a message so no one can ever contact you. Other times when I've selected the new patient option their call answering service also tries to reach them & are unable to. There was also a time I stopped at their office on a Friday at 3:00 PM & the office was closed. Their business hours say they are open on Fri until 6 PM. I was honestly surprised about all the good reviews after my experience. But when you start looking more into it you can see that their own employees write the reviews. As there's at least one review of the place from the office manager Laura Ferreira. (Took a screenshot in case she deletes after this review). Employees shouldn't leave reviews for their employer. Google's guidelines prohibit reviews from employees because they are likely biased and don't represent a typical customer. Go somewhere they will treat you right!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Astro, thank you for sharing your concerns. It's disheartening to know your visit wasn't satisfactory. We're here to help—please get in touch with our practice manager by calling (760) 552-8767.

Linda Currier Published on Google

Fantastic experience: They were great and just like thier name says very gentle and patient.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Linda, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!

Jamie Carroll Published on Google

Fantastic experience: Very pleased with my experience. I have gone a couple times in the last year and they do what’s necessary. They did not try to sell me unnecessary treatments. Great hygienist, thorough and did such an amazing job on my cleaning. Highly recommend.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Jamie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Diana Holloway Published on Google

Fantastic experience: My 89 yr old mom was experiencing mouth/jaw pain and the Dr was very gentle with her and spoke to her with such kindness. We were very pleased with the nurse and the staff. Thank you!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Diana, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!

Treasure Thenarse Published on Google

Fantastic experience: LOVE the service here. They were so kind and patient with me and my children. I appreciate them so much. They explained everything thoroughly.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Treasure, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

Yf3ts Ocnarf Published on Google

Positive experience: The 3 stars are for the nice and professional Dr, hygienist and front office staff. But back office, xray tech needs to be more friendly and smile more and the girl who verifies insurance gives you quotes for procedures as well. The moment I said I had private dental insurance of course that’s what wanted to be used instead of my denti-cal and when I asked to be called back to set up my procedure she told me “ well I’m busy too, so hopefully I have time to call you” I mean if you want my business you’ll call me and if you don’t then I can take my business elsewhere that simple. I wasn’t scheduled a follow up apt until I was at home 1 hour later I receive a text with my 6 month follow up? Horrible service!

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Greetings Yf3ts, thank you for your thoughts. A 3-star experience indicates we have room to grow, and we're eager to hear more about what would make your next visit exceptional. Please reach out at (760) 552-8767 and request our practice manager with any insights.

the sidnams Published on Google

Fantastic experience: Friendly staff, quick but still informative. Great experience for myself and 3 teenagers

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi The! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Gloria Coble Published on Google

Fantastic experience: Very friendly and nice. Gentle Dental is a awesome place.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Gloria! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!

Michael Audet Published on Google

Positive experience: I had to have some teeth pulled and bone grafts done, but in the past I had had many bad experiences with dentists but Dr Saed and Ryan made me so comfortable that my fear went away. Dr Saed was caring and gentle through the whole dental process. I would recommend him to everyone that I know. Thanks again Dr Saed and the great stuff at gentle dental

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Joyce, thanks for your kind words and for giving us a near-perfect rating! We're always striving to provide the best experience possible and would love to hear your ideas on how we can earn that last star. Your feedback is crucial to our growth!

Lisa Cook (crzycklis) Published on Google

Positive experience: Great place. Would like to know when my insurance would no longer cover removing plaque from my teeth. I had to pay for that now. Otherwise staff is friendly.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Lisa, thanks for your kind words and for giving us a near-perfect rating! We're always striving to provide the best experience possible and would love to hear your ideas on how we can earn that last star. Your feedback is crucial to our growth!

Henry Garcia Published on Google

Fantastic experience: The Dentist was very informative his staff were real helpful. The hygienist was real knowledgeable. Really good experience.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Wow, Henry! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!

Tim Graston Published on Google

Negative experience: So I needed them to call my primary for a doctor's ok because I just went through that process and have the information they need ready to go. They would not and rather than going through that hell again. I'm off to find another Dentist. I explained I have throat cancer and need this done right away before they start that treatment. The girl and manager didn't give a rats ass and were happy to cancel me. What a waste of time. There is no care from the staff at this place. I don't know how you make money letting your staff run away business like that.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Tim, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?

Samuel H Published on Google

Negative experience: Be very careful with this place. I have been waiting to leave a review until I had a second opinion. Long story short was told I needed a Root canal, crown, special mouth guard made to put special paste in it for nighttime use, deep cleaning and maybe some other things I can’t remember. I asked what if I just want to fix my back molar and get a cleaning? She told that’s not possible and that my appointment couldn’t continue without agreeing to receive that treatment. Not even a cleaning. So I left. Went to another dentist. Thank God I left because come to find out my teeth are perfectly fine. Just needed a deep cleaning. No root canal, no crown no nothing. Told me that they were straight up lying to me to make a PROFIT. just to think that I was about to endure that pain without even needing too. Be careful. Plus the paste they were going to give me is known to give health issues to patients. A lot of dentist don’t even acknowledge that paste anymore due to that reason. Very bad morals. Who knows how many countless patients they have lied to to make a buck. Quoted me $3500 ended up paying $80. BE CAREFUL.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Samuel, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.

No One Published on Google

Negative experience: Gonna be honest, one of the receptionists yelled at me 2 years ago and I never went back. When I went in for the first time an older lady at the computer couldn't find my dental insurance using my medical card. I kept telling her the name of the dental provider and that I don't have a dental card, just the regular medical insurance card (that other dentists have been able to use before with no issue) and suggested they look up my parents to see if that helps (because I was under their insurance). Another lady came in and yelled at me saying "okay! Your parents haven't been here in over a year so that's not going to work!" To which I started tearing up because I came in for horrible pain, other patients were staring, and I had to excuse myself to cry in my car outside. Never went back. Never will. 0/5. Was not a gentle experience.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

No, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.

Miguel Patino Published on Google

Fantastic experience: The dental team was very professional and caring ; i would recommend them to anyone who needs dental work. Tank you

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hi Miguel! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!

Johnny Cook Published on Google

Negative experience: I was very displeased with my experience at this office. My first priority is to keep what teeth I have left. They wanted to pull 3 of them. They insisted I had an infection in one of my teeth. I had a blood test with NO elevation of white blood cells, no swelling and no pain. The cost was extensive on top of that.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Johnny, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 657-4145 and request to speak with our practice manager?

Bill Goforth Published on Google

Negative experience: The dentist didn’t know what he was doing, and I dentures fit horribly can’t talk with them. Can’t eat with them. It was a mess and overcharged and didn’t charge my insurance. Recommend them to anyone.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Bill, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 657-4145.

lissette sanchez Published on Google

Fantastic experience: My overall experience was great. the entire office staff was outstanding.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Lissette, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!

Luis Zepeda Published on Google

Fantastic experience: Gentle dental gave me a great service, the staff was courteous, professional and friendly. Thank guys for helping out with my dental care.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Luis, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!

Tiffany Blade Published on Google

Negative experience: 3 months and still DO NOT HAVE MY REFUND!!! They are holding my money and not calling me back. Has requested a manager multiple times to give me a call was even told to call and when I called back, they told me the managers are aware of the situation and will follow up with me, but I still have not gotten a call back. I even called And submitted a grievance against the Apple Valley office and still have not gotten a call back. My next steps are to call corporate or to file a lawsuit about my refund. They are only interested in collecting your money, but not returning the money that they owe you.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Hello Tiffany, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 657-4145.

Jason Le Published on Google

Negative experience: Its the worst experience in my life. I felt like they trying to scam me to pay out of pocket expenses. If i can give a zero star i would.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Jason, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 657-4145 to talk to our practice manager.

Lily Kleczek Published on Google

Negative experience: Y'all I'm going to be so fr, I was supposed to see them in February for a retainer appointment and got there at 8 (like they told me to on my appointment card) it was closed. No big deal, but I needed that eight o'clock appointment because I had an interview that day. I called them a few times that day, then about twice everyday until March with no answer. I left a voice mail once everyday with zero call backs.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Greetings Lily, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (760) 657-4145 and ask for our practice manager.

Gabriel Delmore Published on Google

Negative experience: Very rude over the phone . Called with a few simple questions and was told “we can’t tell you anything unless you are seen” . Definitely helped with my decision to NOT use their services .

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Gabriel, we're sorry your visit did not live up to expectations. Your feedback is vital for us to enhance our services. Please contact our practice manager at (760) 657-4145 for a direct conversation.

Jessica Arriaga Published on Google

Fantastic experience: Dr tran and staff are curious and caring. Dr Trans went above and beyond to help me when I most needed with a scary dental problem I had . He help me with out a question did everything in his power to make sure my situation was resolved. For the pricing the staff: Laura was very understanding and even offer me payment options for my treatment which was very helpful in this economy. Over all gentle Dental Dr tran and his staff are the best . Caring, professional, and quality service with dignity at all times.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Thank you, Jessica, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!

Richard Mejia Published on Google

Positive experience: I came in for an adjustment on my dentures. After waiting 3 months from my last adjustment only to be told that they no longer take my insurance and that for an adjustment it's going to be 194.00 or close to that amount pay in advance. If they no longer took my insurance I would at least think they should call me and let me know so that am not wasting my time going somewhere that's not going to finish what they started in giving me these dentures.

Sandra Dennis Published on Google

Positive experience: I called for an emergency visit because I needed to have a crown re-cemented. I was extremely pleased with how professional my contact was from my initial phone call until the completion of services. I was not pressured to get services i did not need or request. I was treated like a valued patient throughout my contact. Staff were professional and caring. I will return.

Gentle Dental Apple Valley
Gentle Dental Apple Valley

Dear Sandra, it's great to see your 4-star rating! We're glad you had a good experience and would love to know how we can elevate it to great. Your feedback helps us improve, and we look forward to making your next visit even more memorable.

Leave your review about Gentle Dental Apple Valley:

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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12640 Hesperia Rd # A - 92395, Victorville
+1760-227-2820
4.8 (289)
Kelly Smile Dentistry Victorville
Kelly Smile Dentistry Victorville

Kelly Smile Dentistry Victorville

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12120 Ridgecrest Rd Suite 203 - 92395, Victorville
+1760-656-6693
4.5 (358)
Children's Choice Dental Care Victorville
Children's Choice Dental Care Victorville

Children's Choice Dental Care Victorville

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17180 Bear Valley Rd Ste A,B,C - 92392, Victorville
+1760-558-5437
4.7 (479)
Dr. Hattar Dental and orthodontics/implant
Dr. Hattar Dental and orthodontics/implant

Dr. Hattar Dental and orthodontics/implant

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17194 Bear Valley Rd - 92395, Victorville
+1760-243-3595
4.9 (643)
VIP Dental

VIP Dental

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16200 Bear Valley Rd #105 - 92395, Victorville
+1760-952-2102
4.3 (361)
Desert Dental Group - Hesperia
Desert Dental Group - Hesperia

Desert Dental Group - Hesperia

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15209 Bear Valley Rd A - 92345, Hesperia
+1760-227-2532
4.5 (331)
Desert Valley Dental Group and Orthodontics
Desert Valley Dental Group and Orthodontics

Desert Valley Dental Group and Orthodontics

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16868 Main St - 92345, Hesperia
+1760-244-2625
4.4 (491)
Gentle Dental Hesperia
Gentle Dental Hesperia

Gentle Dental Hesperia

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16455 Main St #17 - 92345, Hesperia
+1760-444-0052

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