Icon Dental Center Everett

Fantastic experience: The prep work was outstanding, the cleaning qas done by the boss. Very fast.

Fantastic experience: Absolutely hands down the best dentist I’ve been to very quick and thorough! The assistant was absolutely amazing! As the dentist was giving my numbing shot she was right next to me the whole time rubbing my arm to comfort me! It honestly made the experience that much better! The dentist talked through step by step what she was doing in my mouth and what I’d feel so there was no surprises! Absolutely so grateful I’ve encountered such an amazing team!

Fantastic experience: Great appointment very professional job well done Dr Valentine and staff are the very best

Fantastic experience: I had a “ reflux “ attack and they were so kind and patient with me. They always are so kind to me.

Fantastic experience: Professional, courteous and timely services. The Dr's and office staff are the best!

Fantastic experience: Icon Dental: Fabulous...from the frondesk to the Dr's / Dentist's chair. 100 % professionalism. Expert skills and state of the art equipment and procedures. My Icon Dentist has already taken care of two crowns and will move next into one implant to pretty much take me to the 6 month care and check up plan. All I can say IS !!! Thank you, Icon Dental

Fantastic experience: I love this dental center and bring my whole family here. They are able to get me in urgently when needed and the dentists are kind and provide excellent care. Can't recommend enough

Fantastic experience: Today was an exciting day because I got my front teeth replaced with new crowns. They are beautiful! Dr Nadia A. did an amazing job. Not only has she worked on my whole mouth, she is a great, friendly and a kind person. I love how we can laugh, it makes the dentist chair much easier.

Fantastic experience: We’ve been patients at Icon Dental Center for a long time. Drs. Aboulhosn and Valentine and their team provide excellent preventative care. The doctors are personable and deeply caring. I’m a tiny, bit OCD about oral health, and the staff patiently addresses my concerns with genuine empathy and understanding. I enthusiastically recommend Icon Dental Center for all your dental health needs.

Fantastic experience: Very professional and knows what there doing , I feel so comfortable when I I do my dental

Fantastic experience: They took care of my client very well. Front desk greeted him by name. The space was set up for his specific needs. A pillow for his leg included. While waiting every single staff member was well mannered, welcoming and attentive with every customer. Family friendly. The cherry on the top, the front desk ladies speak Spanish.

Fantastic experience: I have been going here for years, the staff is super friendly and helpful, appointments are easy to set with good reminders and I have been able to come in earlier than scheduled treatments on a few occasions. The quality of work is the best I’ve experienced and I have had many treatments across a handful of places over my lifetime and this place is my favorite, I always recommend here when friends or family need a trustworthy place to go.

Fantastic experience: Dr. Aboulhosn is a great dentist. Very gentle and patient. She takes away any anxiety I have. She and her staff are absolutely fabulous.

Fantastic experience: I've been going to this dentist office for 12 years. I just love everybody there. They're kind, gentle and concerned about our health

Fantastic experience: The dentist was very personable and knowledgeable and took the time to answer and discuss the questions I had (all 3 of them are great). I was very comfortable, the dental cleaning went smoothly and the hygienist was calm and friendly. Just a good experience overall!

Fantastic experience: I like that Dr. Valentine answers all of your questions and doesn’t seem rushed. The staff is very friendly.

Fantastic experience: I wanted to wait until a few visits in to leave an honest review for this practice - safe to say, I love this place! As someone with horrible dental anxiety, it was super important for me to find a practice that was understanding of that. The staff were understanding of that and really kind and warm to begin with. I saw Dr. Valentine for my first two visits and Dr. Kwok on my third visit. Both were so kind, professional, knowledgeable and patient with me. I also have such low pain/discomfort tolerance and they always prioritized my comfort during the procedures (cleaning, fillings, and dental crown)! Samantha and Sabrina also helped with my procedures and they were both really great! I would recommend this dental clinic to anyone.

Negative experience: I am pretty bummed to be writing this review, but in hopes it helps someone else not get taken for nearly 2K, and after multiple attempts to try to find resolution with this facility, here we are. I made an appt for a crown replacement before the end of the year. My appt was for Jan. 19. They told me they would call me before to confirm benefits (they had always done this for an estimate). On January 19, at 8am, they text me to send a picture of my insurance card. I did immediately. I went to my appt two hours later and nothing was said to me about my benefits. I should have asked, but they has always been great and I figured I’d owe a couple hundred dollars. I checked out of my appt and was told I owe $1800. I asked the receptionist if my insurance didn’t cover it or why it was so high. She said they did, but this is what I owed. It didnt sit right so when I got home I asked for an itemized bill to be sent to me, which then showed ZERO dollars was paid by insurance. I then called the office and said I called my insurance and they do cover this procedure so why was I being charged this full amount? The manager Jacky THEN tells me “well your insurance is out of network so you have to pay the full amount and if they pay anything, we will refund”. Only then was I also told they had not confirmed my benefits before my appointment. That was not told to me at arrival or at checkout, even after I directly asked why it was so high. I pushed back, as I have been their client for six years and was flabbergasted they would charge me more than the full amount they'd usually receive. She told me they'd get $900-1100 if I had still been with my previous insurance carrier. I said I realize I should have asked, but you have always given me an estimate or told me, and I was lied to at checkout that it was run and only AFTER i said I called my insurance did they THEN tell me it was out of network. I asked to come to some sort of compromise on the bill, as them making MORE off me than they would if I was insured seemed absolutely wrong. The manager Jacky told me she would hear back in 4-6 weeks from my insurance and we could address it then. I received my EOB from my insurance on January 29 that they paid out the claim. I heard nothing from the dental. On February 24, after ZERO contact, I reached out for a follow up. I was told they “just” received the check yesterday as their bookkeeper was on vaca. It was less than $400. I, again, asked if they’d like to make things right as it seems unfair they are making $600 more off me when they didn’t run my insurance or communicate it was out of network when I arrived. I asked if it would be fair for a compromise and they take the amount they wouldve got from my previous insurance, I eat $800 instead of $1800, and they net the same as they would have instead of making a profit off of being unethical. She said she’d check with the owners and get back to me. Never heard back. On March 3, I asked where the check was as I was leaving town for a few weeks and this unexpected amount was already such a strain. (No payment plan was offered after the appt either). On March 4, I received a text back from Jacky “the check was mailed. I would think you would have it by today.” I returned home on 3/30 to the check that was POSTDATED on 3/9 - five days after she said it was mailed. Another lie. And zero concern or care for the financial burden this put on me, as I paid in full at checkout in hopes this would be made right. I really struggled writing this review as I do not hand out 1 stars. And they really do have a GREAT dentist there. Unfortunately, to pay for insurance, and deal with an unethically ran business like this with dishonesty, instead of making it right and working with a client of 6 years…leaves me here. If you care about surprise costs or an ethically run business, I'd recommend elsewhere. *pictures are just one example of the dishonesty. Manager said check was mailed before March 4, it was post dated March 9. The check date was 2/12.

Fantastic experience: Had a check up today on my liners. Always a great staff the Dentists are all very friendly and professional. Im not sure the assistants name who helped me today but she was wonderfully kind and funny it made the visit amazing big shout out to her! Thank you again Icon for great service!

Fantastic experience: I was really nervous, due to having put off dental work longer than I should have, but they made me feel so much better and at ease! Dr. Valentine walked me through everything and wrote up a great treatment plan. I highly recommend this dental office!

Fantastic experience: Great service and willing to go above and beyond for whatever is needed. I am very satisfied.

Fantastic experience: Edit: Staff is so friendly, punctual and accommodating. I love going here! The staff is always very friendly from the moment you walk through the door. Dr. Valentine even went the extra mile and extended my appointment to take care of an urgent gum situation. This was during her lunch break. I am so thankful - they really care about their patients!

Fantastic experience: Dr Kwok was great. She made sure to be careful around a couple of sensitive areas making it easy for me to relax. She has a great sense of humor also.

Fantastic experience: SCHEDULED CLEANING: Very professional, efficient and friendly. A very pleasant experience in all regards. Great organization. Glad I am one of their patients.

Fantastic experience: Doctor Fiona K was very attentive and responsive to my concerns. I was very impressed with her care. Highly recommended

Fantastic experience: I had a great visit. The receptionist was very friendly and helpful. All the staff was pleasant and Dr. Abolhosn was great. She makes you feel comfortable and is easy to talk to during the exam. Today I had major dental work done and Dr. Abolhosn took her time to make sure everything looked great. She even brought other staff to get their opinion. The team worked hard to expedite my follow up appointment as I had work trips. Great staff and team.

Fantastic experience: Icon Dental is great, very friendly atmosphere and accommodating. Keep up the good work!!!

Fantastic experience: Dr. Nadia is an excellent professional. I hadn’t been to a dentist for a long time because of past traumatic experiences, but she was incredibly patient and careful throughout the entire appointment. She performed a deep cleaning on my teeth and I didn’t feel any pain at all. The results were amazing, and I’m very happy with the outcome. I highly recommend Dr. Nadia to anyone looking for a gentle and caring dentist.

Fantastic experience: I’ve been going to Icon Dental in Everett for the past four years, and I’ve had a really great experience. Everyone in the office is always friendly, welcoming, and professional, which makes every visit feel easy and comfortable. I’ve received excellent orthodontic care from Dr. Sohrabi, and his expertise truly stands out. He is incredibly skilled, detail-oriented, and precise, and I’ve always felt confident in the care and results he provides. I’ve also received excellent general dental care from Dr. Aboulhosn and Dr. Kwok, who are both kind, professional, and thorough. Overall, I’ve always felt like I’m in very good hands at Icon Dental, and I definitely recommend them to anyone looking for high-quality dental care and a great team.

Fantastic experience: I have been at Icon Dental for the last few years and have consistently seen Dr. Kwok since 2023. I have ALWAYS had dentist angst but since coming to Icon even prior to Dr. Kwok, it is gone. The team is incredible. From the moment you walk in, the sweet receptionist/coordinator knows your name and throught the multiple Drs/Othos/hygentists I’ve seen, the approach is the same. The patient experience comes first. Dr. Kwok is an actual angel. She listens, takes me along in my care and ensure I understand what she is doing, always greets with a (masked) smile on her face, pays attention to the details, and makes going to the dentist feel like a warm hug (as warm as a dentist can be) vs a cold hour of pure stress. On top of it all, I have the most admiration for how she treats the dental assistants. She is their partner, teacher, and cheerleader, not their intimidating boss. As someone who visits a lot of medical professionals, this is so rare. The world needs more Dr. Kwoks! I live far from Icon now and I will always come back to Dr. Kwok!

Fantastic experience: I’ve had a consistently positive experience with Icon Dental in Everett, WA over the past two years. Dr. Kwok and the entire team are professional, welcoming, and genuinely caring. Even when there’s a sign that says “We’ll be back at X time,” there is always someone nearby ready to help, greet you with a smile, and get you checked in. The team dynamic is excellent. You can hear them communicating clearly with one another, which is critical in a healthcare setting. I highly recommend Dr. Kwok and the entire Icon Dental team!! *****

Negative experience: Warning: Avoid this clinic. Last year, I was told a deep cleaning was required and mostly covered by my insurance. After completing half the treatment, I was hit with a massive bill and told it wasn't covered. Even though it was their mistake, they threatened me with collections until I paid in full. To make matters worse, they promised I would qualify for the rest of the treatment after November and said they would call me—I never received that call. They are quick to demand money but fail to follow through on their word. Stay away.

Fantastic experience: My examination, x-rays, cleaning and Floride treatment went well. Everyone was friendly and fun.

Fantastic experience: I am happy with the level of professionalism I experienced at icon dental. Dr T was patient and understanding. Very good communication skills as well . Keep it up. I will definitely be back

Fantastic experience: Friendly staff, sweet, caring dentists. I feel very comfortable and well taken care of.

Fantastic experience: I have been using Icon Dental services in Everett Wa for about 5 years, and I could not be happier. I highly recommend Dr. Nadia Abulhosen for her integrity, good work, and attention to detail.

Fantastic experience: Doctor Nadya is amazing.. The whole team is very kind and dedicated. I love how well they explain things and only do what needs to be done. Very happy with my experience.

Fantastic experience: I had to change my appt 2 days B4 my appt. They were able to to get me in the next day. I had a new doc and he was so nice and gave me compliments on my teeth care.

Fantastic experience: The whole staff is so sweet and caring, they put your care above everything else. I have been nervous to restart my Dental care. They have made every ensurance to make it comfortable, friendly and supportive.

Negative experience: This place seemed to have amazing reviews, which is why I called and left several messages seeking dental treatment, but have been very disappointed that not one person in their office called me back. I find this very disappointing and unprofessional.

Fantastic experience: Dr. Aboulhosn turned a stressful visit into a positive experience. Easy, comfortable, and even fun—what a first!

Fantastic experience: My complete experience at Icon Dental Everett has been nothing short of exceptional. The front desk staff were friendly, helpful, polite, and accommodating. I initially came to Icon Dental to determine whether my wisdom teeth were ready for removal due to some irregular aches and pains. Dr. Aboulhosn not only recommended a full dental exam on the spot, but also made extra time in her busy morning to personally complete my exam before scheduling me for a deep cleaning. My deep cleaning appointment was truly phenomenal. Every one of my concerns (especially given my history of poor and painful dental experiences) was addressed with care and thoughtful solutions. The direct care I received from Dr. Aboulhosn and her team was outstanding. I would highly recommend Icon Dental Everett, and especially Dr. Aboulhosn, for all your personal and family dental needs or if you simply want the best in the business.

Fantastic experience: This is the best Dentist office I’ve been too. And I’m turning 70 this year. I feel so welcomed by the staff and confident everytime I go.

Fantastic experience: Really great staff. I've been here three times, and everyone is honestly lovely. My teeth are a mess due to low income/poor access to affordable dental in a small town before moving here. No one shamed me like some dentists. Very happy with service.

Fantastic experience: Friendly, helpful staff. Always make me feel comfortable and work with me to have a beautiful smile. I drive 45 minutes each way just to keep going here after I moved. I haven’t had a better dental experience.

Fantastic experience: I really appreciate for the excellent professionalism service and make me very comfortable during visits. Thank you Dr. Fiona for your dental works!

Fantastic experience: 6 months after my crown was put in and I haven't had any problems. Teeth cleaning ICON dental is the best. Try them.

Fantastic experience: They are amazing, I wish all the best to the doctors and the entire polite and attentive staff.

Fantastic experience: Just small filling and the needle work was pain free. Thanks again for the great work.

Fantastic experience: My hygienist today today, Ming(?) Was fantastic! She was extremely gentle and this patient really appreciated her delicate workmanship. Thank you for a good experience.

Fantastic experience: I have been receiving dental treatment from Dr. Nadia and could not be happier. She is extremely professional, kind and attentive to every detail. From the first appointment, I felt very comfortable and well cared for. The clinic is clean, modern and the entire staff is friendly and welcoming. I highly recommend her services to anyone looking for high quality dental care!

Fantastic experience: All the staff here are sooo nice, helpfull and skilled,, you will feel comfortable to do all the work you need overthere, dr Nadia is the best, so smart, kind , careful and very helpful …. Also I tried dr betsy she is very skilled and good dr in implants .. Maryssa is such a beautiful skilled sssistant also Jacky and all other the staff there, we are soo thankful for a long of 3 years working with them and still moving for many more appointments there.

Fantastic experience: Very short wait, the providers are very easy to talk to and don't try to sell unnecessary expensive treatments! I genuinely enjoy going to the dentist

Fantastic experience: Dentists and staff here are wonderful to work with, especially if you have any anxiety or fear around dentists. they truly listen and care about their patients.

Fantastic experience: Love this office! I trust Dr. Valentine to do what's best for my health! I tell everyone to go see them.

Positive experience: Very happy with the dental work I’ve received from Dr. Valentine. Her assistants and office staff are very Professional and friendly. I do miss the hygienist.

Fantastic experience: I had a new crown seated. It is now glued in place and fit perfectly.

Fantastic experience: Very pleasant experience, they listened to your concerns, unbelievable staffs. Very clean office/working area.

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I can't say enough wonderful things about Icon Dental! After years of bouncing between dentists, I finally found a place that feels like home. From the moment you walk in, you're treated with such kindness and respect—it's clear this team genuinely cares. Dr. Nadia Aboulhosn is hands-down the best dentist I’ve ever had. She's not only incredibly skilled but also so compassionate, warm, and truly listens. She’s restored my smile more than once through crowns, bridges, and tooth restoration—and every time, I’ve walked out feeling confident and cared for. I actually *look forward* to cleanings now, which says a lot! Dr. Joanna Valentine is fantastic too, and the dental assistants and hygienists are just as amazing—always gentle, upbeat, and so informative. They never rush; they explain everything in a way that makes me feel calm and empowered. The clinic itself is modern and peaceful, equipped with advanced tools that give me so much confidence in the care I’m receiving. It’s pain-free, personalized, and honestly just a joy. I’m so grateful for this team and the beautiful smile they’ve helped me reclaim. If you're looking for a dental team that treats you like family while delivering exceptional results, this is your place!

Fantastic experience: Thanks for helping me with a painful problem that required referral to endodontics, Followed by a gently installed filling, thank you Dr Kwok! All staff much appreciated, with special mention of Caroline at the reception desk for updates on the schedule and help with brewing my complementary coffee

Fantastic experience: Well organized and functional dental office with outstanding Dentists, Hygienists, and Office Personnel. They are all kind, compassionate, and can easily ease any stress or anxiety that may be involved. I highly recommend!!!

Fantastic experience: First time patient. I felt very comfortable with the entire staff. I have dental anxiety and everyone was kind and considerate, they asked a lot of questions to try to make me feel comfortable. The appointment went really well and even when I got less than great news everyone was very respectful, kind, and talked with me through all my options. Would recommend 10/10 ⭐️

Fantastic experience: Impeccable service from the entire team. Dr. Nádia is excellent, attentive and very professional.

Fantastic experience: Always very profesional, great staff! Very efficient! It is an hour and a half for me to get there - very much worth it!!

Fantastic experience: Great service! I've never waited for my appointments - they start right on time. Dr Kwok is nice and very knowledgeable. My tech was great. They all are very concerned about your well being. They make cleaning and exam as enjoyable as possible. Everyone in the office is great!

Fantastic experience: My family all go to Icon. It is my first time there today, but I really enjoy their smart front desk Karoline and patient assistant Katlyn. The doctor, Doctor Kuang (not sure if I spell her name correctly), but my teeth feel absolutely clean and comfortable after her cleaning today!

Fantastic experience: Never liked my dentists or the office before now. They are prompt, courteous, efficient, friendly, professional and honest. Favorite dentist office I’ve ever been a patient in.

Fantastic experience: Great service, highly recommended. Those who don't speak English well have a secretary, Carol, a Brazilian dentist, who is very helpful. Thank you very much team, I feel at home❤️

Fantastic experience: Great service and friendly staff. I highly recommend to visit Icon Dental Center in Everett.

Fantastic experience: My family have been patients for over 20 years when Dr Myers and Dr Widdowson owned it. ICON Dental have maintained a great service and the staff are lovely.

Fantastic experience: I don't like going to the dentist but going to Icon has changed that. First, I get plenty of text messages so I never forget my appointment. Second, the wonderful folks at the front desk know me by name. Finally, every dentist has been professional and personal. I have felt safe at Icon.

Fantastic experience: "I highly recommend Icon Dental to anyone looking for a knowledgeable, caring, and efficient dentist. I’ve had great experiences every time!"

Fantastic experience: My 1st visit: Dr Valentine was kind and professional and seemed very knowledgeable. Hygienist Arly was certainly professional and friendly as well.

Fantastic experience: I had the best cleaning today with Dr. Kwok who was kind, gentle and put me at ease immediately. I've been coming to Icon Dental for many years now and have seen almost every dentist at this location. They are all great! The staff are also kind, inviting and knowledgeable. If you live in the South Everett Area, there is no better dental office.

Fantastic experience: Have Beene coming here for years and the team is wonderful! Some complex issues to be solved and results are perfect.

Fantastic experience: The staff are always very friendly and the dentists are very thorough! The dentists do a good part of your cleaning to closely examine your teeth, and will also do general health screens like checking blood pressure and assessing your head/neck. I've been a patient at their Seattle and Everett locations and always feel that I'm getting good care.

Positive experience: Just got my braces off and I am so happy with the results. It was a long road but the care I received was incredible. Staff is amazing and caring!

Fantastic experience: The best Dentist clinic you will find in Washington! The staff is always very friendly, Dr Nadia is Brazilian, super kind and professional and a very efficient dentist. I recommend to all my friends!

Fantastic experience: Icon Dental is an amazing dental clinic! The dentists, hygienists, and office staff are exceptionally committed professionals. Their entire focus is caring for and educating their patients so each can live their best health life. They take time to talk to me, address any questions or concerns I may have and make sure my needs are met at every visit. Simply the best!!

Fantastic experience: I have been a patient at Icon Dental since Dr Valentine took over for Dr. Widowson. Him I saw for over 20 years. The first visit with her made me a believer. She is kind and very thorough. My last couple visits she was not available and I saw her Partner Dr Saraf. Oh my goodness how impressed I was with her. Just when I thought I hit the jackpot with Dr Valentine , Dr Saraf stepped in and did her magic. She was in my opinion the epitome of a wonderful Dentist. I will continue to see her and feel blessed to have her as my Dentist. Also the staff are amazing, very welcoming and kind and stay on top of that office. Thank you Icon Dental !!!!

Fantastic experience: I rarely write reviews, but this office provides top tier treatment. Every time I come here I am greeted with big smiles from the front desk staff (Tyler and Caroline). Back staff are absolutely incredible. Very attentive. Every other clinic I have gone to I leave wondering exactly what I need to improve on. Not here. They made sure I knew exactly what was going on in my mouth, how to improve my over all oral care and I didn’t feel pressured to get unnecessary treatment. If I could give 10 stars I would in a heart beat.

Fantastic experience: I've never gone to a dentist that makes me feel more comfortable or welcome through the entire experience! The women here are ready to take your needs into their own hands and ensure you're taken care of! I was recommended by a friend and I wouldn't go anywhere else!

Fantastic experience: 100% recommed. Staff is friendly and professional. Facility is clean and modern. Dr. Nadia Aboulhosn is outstanding!

Fantastic experience: Icon has been nothing but spectacular since I started seeing them. They are very caring and super helpful in all aspects. They really pay attention to the fine details and don’t leave any stone left unturned. Best dentist I have ever been to! The staff is amazing, friendly, and knowledgeable. I highly recommend them!

Fantastic experience: I was really apprehensive going to the dentist because of past experiences, but they made me feel right at home and very welcomed the moment I walked through the door. Everyone was super comforting and understanding of my nervousness, they had no problem walking me through everything step by step. I have been coming to Icon Dental Center for 5 years now! They are truly amazing, and professional people here. I recommend them to everyone!

Fantastic experience: I love Icon Dental. I’ve been a patient here for 5 years now and am always met with friendly faces and great care. I feel my concerns are always heard and thoughtfully considered, which really ensures the best experience I could have with a doctor.

Fantastic experience: Absolutely stellar experience at Icon Dental. From the warm greeting at reception to the expert care in the chair, every visit feels like catching up with old friends. The team's professionalism is matched only by their genuine concern for patient comfort and well-being.

Fantastic experience: Everyone at Icon Dental Center is friendly and professional. It's been the only dentist office I've enjoyed going to.

Fantastic experience: Icon dental center has been my family’s tried and true dental clinic for over 5 years. The staff are always incredibly friendly and helpful, and the facility itself is always clean and relaxing. I know I am always in good hands when it comes to Dr.A! She always takes the time to personally address any questions or concerns I may have, while providing me with constant reassurance and comfort! I don’t know what I would do without her. Icon Dental has helped ease my extreme dental fears, by always providing me with and safe and comforting environment. I would HIGHLY recommend this clinic to anyone.

Fantastic experience: The staff here makes coming to the dentist easy. Everyone is very nice and the dentists are gentle when they are working on you.

Fantastic experience: Dr. Valentine and Dr. Aboulhosn are skilled and caring dentists. Their new associates are amazing. The clinical and front office staff are so friendly, how could you not be a patient here. Rock on Icon Dental Center!

Fantastic experience: I have been a patient at Icon dental for years. Dr. Valentine is quick, kind, and very good at what she does. I have yet to have a negative experience with any of the staff here and highly recommend this dental clinic!

Fantastic experience: Calm & clean environment. Always relaxed and felt comfortable prior to appointment. On the few occasions had problems with my braces they were quick to be able to fit me in for an appointment to address. Nothing but friendly and courteous staff.

Fantastic experience: I love that there's lots of parking and the facility is always clean and inviting. I've had both dentists check on my teeth and they're super friendly and knowledgeable! I always ask questions and they're more than happy to answer. I also like that they're honest about procedures and recommend things with your best interest and health in mind. The hygienists are also really friendly

Negative experience: I had been going to the Everett location since before they changed ownership - 27 years. For the most part, they are friendly. If you're looking for dental service with a smile, they are awesome. If you're looking for long term solutions, maybe not so much. Amongst several minor issues that built up over time, the final straw for me was when I waited two weeks to be seen by my dentist. I was seen by one of their traveling dentists who 1st: asked me what my name was and 2nd: said yes, I had a cracked tooth and would have to come back when my regular dentist was there. Had my records sent to a new dentist. When I told the girl at the front desk that they were losing three patients, I got a smile and an OK. 27 years at the same building. Sad.

Positive experience: NOTE: Revised rating from 1 star to 3 stars - I do appreciate the efforts made to contact me after I posted my original rating and review. - Everyone has different experiences and results; it was those that caused me to post originally. - The sincerity of the efforts made caused me to change my scoring. - In the time span of the efforts to contact me (calls & texts) I'd already gotten an appointment with a different dentist. = = = (Original score was 1 star; original review follows) = = = Is this really a business? - Did NOT respond to online submissions - especially for new patients (as advertised). - Did/Does NOT respond to phone calls and messages to published phone number. - Even a polite rejection "We're not accepting new patients right now" would have been acceptable and appreciated. After three weeks and multiple attempts - moving on.

Fantastic experience: I had to move my dental services from Mukilteo to somewhere nearer so I can just drive conveniently. I was not disappointed with the care I got from my dentist Dr Aboulhosn who is just amazing and puts you at ease and of course Kailee, my dental hygienist. I never outgrew my fear of dentists and everything about teeth but I was not disappointed and glad I come to this dental office. All very kind people from the receptionist who knows you by name and greets warmly yo the whole procedure after. Thanks Icon.

Fantastic experience: Our family has been going to Icon for years now. Our experience with them has always been great. They are not only professional but welcoming , friendly and fun group as well. Kailee, my hygienist, is the best! She’s very thorough yet gentle, always making sure I’m comfortable and cared for. Will recommend Icon for sure to anybody.

Fantastic experience: Icon Dental is a passionate, detail, through dentist office. If a person is nervous going to the dentist the staff listens and helps anyway they can. The dental work performed is excellent. All staff members care about their client needs and works around costs if any thar can occur . I highly recommend Icon dental.

Fantastic experience: Best dentist I've ever been to - and I don't like going to the dentist. They are kind, good at what they do and happy to answer my many questions. I had braces through them and several dental implants. I highly recommend Dr Valentine and her team!