Reston Family & Cosmetic Dentistry
At Reston Family and Cosmetic Dentistry, our priority is to deliver quality care to informed patients in a comfortable and convenient setting. Our general and cosmetic dentistry services include dental crowns, dentures, dental bridges, dental implants, teeth whitening, veneers, and more.
We understand that when you have dental problems, you need to turn to a dentist who listens and responds; an experienced doctor who knows the field and can effectively diagnose and treat your needs; a friendly dentist who counsels you on the best ways to maintain and improve your health.
Opening hours
- sunday: (closed)
- monday: 7:30-16:30
- tuesday: 8:30-17:30
- wednesday: 7:30-16:30
- thursday: 8h-17:30
- friday: 8h-13h
- saturday: (closed)
Our comment from Best Dentists Club about Reston Family & Cosmetic Dentistry:
A Spa-Like Atmosphere for Anxiety-Free Visits
Reston Family & Cosmetic Dentistry prioritizes transforming the typical dental visit into a comfortable and relaxing experience. Recognizing that many patients feel apprehension, the practice offers a welcoming environment designed to put minds at ease. Patients frequently highlight the unique amenities, such as massage chairs and personal TV screens in the exam rooms, which help distract and calm visitors during procedures. This attention to comfort ensures that whether it is for a routine cleaning or more complex treatment, patients leave feeling cared for rather than stressed.
Expert Care from Drs. Neshat and Jang
The clinic is led by Dr. Monica Neshat and Dr. Joy Jang, who have built a strong reputation over more than a decade for their clinical excellence and patient-centered approach. Reviewers consistently praise the dentists for their thoroughness, honesty, and conservative treatment plans. Unlike practices that may push for unnecessary work, patients appreciate that both doctors take the time to explain findings clearly and only recommend treatments when they are genuinely needed. Their ability to build long-term trust is evident, with many patients traveling from out of state or moving across the country specifically to remain under their care.
- Comprehensive general and cosmetic dentistry services
- Transparent and honest diagnostic assessments
- Conservative treatment planning focused on patient well-being
Exceptional Hygienists and Support Staff
Beyond the dentists, the clinical and administrative teams receive widespread acclaim for their professionalism and warmth. Dental hygienists such as Katie, Shara, Jessica, and Susie are frequently mentioned by name in reviews for their gentle techniques and detailed education. The staff is commended for making patients feel like family, offering non-judgmental support, and handling insurance and billing with courtesy. This cohesive team dynamic ensures that every touchpoint, from scheduling to checkout, is smooth and pleasant.
Comprehensive Family and Cosmetic Services
As a full-service practice, Reston Family & Cosmetic Dentistry offers a wide range of treatments to meet diverse oral health needs. Services include dental implants, crowns, bridges, dentures, teeth whitening, and veneers. The clinic is also highly regarded for its family-friendly approach, providing gentle care for children and adults alike. The combination of modern technology, experienced specialists, and a caring staff makes this practice a preferred choice for individuals and families seeking reliable dental care.
Services and Treatments
Reston Family & Cosmetic Dentistry: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 322 reviews
Fantastic experience: Good appointment. Would have liked to have known more info about the fluoride before she did it. Fake sweet taste was awful; I’m sensitive to those tastes. Barely made it to the 15 min wait before I can drink water.
Hi, Kathy. Thank you so much for leaving us a stellar review!
Fantastic experience: I’ve been a patient of Reston Family & Cosmetic Dentistry for 6 years. As someone who has never liked going to the dentist, this group makes it SO much better. From the caring nature, personable approach of all the staff to the excellence in treatment from the hygienists (especially Shara!) and skills and leadership of Drs Neshat & Jang. I’m grateful to have found such competent and caring providers. I highly recommend this practice!!
Hi, Margie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr. Neshat run, a very professional practice. From the cleanliness to the staff training to the use of the latest technology, I cannot say more about how great this practice is for the community.
Hi, Peter. Thank you so much for leaving us a stellar review!
Fantastic experience: Checkin is convenient through texted link prior to arriving at your appointment, both dentists are friendly, professional and answer your concerns. Definitely would recommend the practice.
Hi, Brandy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Been a patient here for years. Highly recommend!
Hi, Bjorn. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My approach with Sabrina went well! She explained areas that I should focus on cleaning. I would surely recommend her.
Hi, Myrilin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: Very pleasant staff and prompt.
Hi, Mich. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Everyone was very helpful, kind and professional. I appreciated their detailed explanations of work needing to be done.
Hi, Susan. Thank you so much for leaving us a stellar review!
Fantastic experience: This is the best dentist I have ever been to in my life. The Dr’s are some the most professional and kind individuals around. I cannot speak highly enough about the hygienists (Katie is a star). For the first time in my life, I can expect to go to a cleaning or check up and hear honest, informed, and patiently delivered advice from someone who cares. Whether it be straightforward instructions or going above and beyond and counseling me on chronic issues I have had all my life that no one else has bothered to address. Both the Drs and hygienists walk you through what they are doing and why, as opposed to just drilling/scraping away without forewarning. I hated the dentist before, now I view them as a partner in my dental journey. This all sounds cliche, sounds like a paid endorsement, but no, I actually just found a dentist I like.
Hi, Campbell. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Always a great experience! My hygienist was amazing and thoughtful!
Hi, Christine. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Greatest dentist in the DMV! I DON'T want to share Dr. Neshat or my hygienist, Jessica!
Hi, Daniel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: Avoid the hygienist Sabrina. Her technical skills were genuinely awful. The cleaning was unnecessarily painful, unlike anything I’ve ever experienced before — and that’s saying something considering I’ve had perfect teeth my entire life with zero issues. The first thing out of her mouth wasn’t about my dental health — it was trying to push a night guard on me without even bothering to ask if I already had one. Is she a hygienist or a commission-based salesperson? Even worse, she constantly interrupted conversations between me and Dentist, which was honestly bizarre and wildly unprofessional. Girl If you’re that desperate to act like the doctor, maybe go earn the credentials first!
Fantastic experience: Staff is great, having a lot of pain in my left side. They immediately knew what was causing it, what to do next. Thanks Sabrina for all your help today!
Hi, Ashley. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Sabrina was excellent. The cleaning was thorough, quick and painless. I highly recommend her as a hygienist.
Hi, Carly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great and gentle hygienist and both dentists are great and personable.
Hi, Clay. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I love this practice. Dr Neshat always has her patients’ best interest at heart. It is a state of the art operation with a super efficient back office. Our family has had our dental work done here for over 15 years.
Hi, Maria. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Easy to schedule appointments, plentiful close parking, superior care from the entire staff (office, hygienists, dentist), clean environment. What's not to be pleased about? We all need dental care, and this practice makes it easy and actually pleasant. We've had a lot of experience with dentists and various treatments, and none come close to the care we receive at this office. My teeth are sparkling and my smile is wide!
Hi, Cynthia. Thank you so much for leaving us a stellar review!
Fantastic experience: I can’t say enough about my recent visit! My hygienist, Sabrina, was an absolute gem—empathetic, reassuring, and made me feel at ease despite a big infection as a result of skipping dental visits for a while. She turned what could’ve been a nerve-wracking cleaning into a positive, painless experience. If you’re nervous or have a tough situation, she’s your go-to! Thank you Sabrina!!!!
Hi, Aleksandra. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great staff, dental hygienists, and dentists! All positive experiences.
Hi, Donna. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I’ve been seeing Dr. Neshat and team for over 10 years and I wouldn’t go anywhere else!! Even when I moved further away, I still make the drive to see them.
Hi, Elizabeth. Thank you so much for leaving us a stellar review!
Fantastic experience: I was very pleased with the care provided. I needed small fixes to bonding material on my teeth and the dentist very efficiently fixed the situation. In the first visit. I plan to return for regular dentistry care.
Hi, William. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Dr. Yang and her staff were oustanding as usual.
Hi, Emilio. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great experience, very knowledgeable and empathetic staff and doctors! Many of my concerns were confirmed and a series of recommendations were provided to resolve issues. But no pressure!
Hi, Chris. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Most people fear going to the dentist...I love my experience with Reston Family & Cosmetic Dentist and look forward to seeing Dr. Neshat and her Team!
Hi, Tanya. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: It was nice seeing and getting advice from Dr. Neshat, and Nancy was delightful!
Hi, Dawn. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: I have been going to Reston Family & Cosmetic Dentistry for over 10 years. Dr. Neshat and Dr. Jang are very competent and I have been very satisfied with results of any procedures (fillings, crowns). You just need to be your own advocate though, as they have a very aggressive business model and push to have unnecessary procedures done or push to have procedures done prematurely. I have to use my own judgment with this - thus the 4 stars.
Hi, Jacqi. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Love and most importantly trust this office! Kind and patient. Highly recommend if you're looking for a dentist
Hi, Brenda. Thank you so much for leaving us a stellar review!
Fantastic experience: My crown treatment was quick, painless, and very professional. The fit is natural, the finish is immaculate, and the entire procedure went more smoothly than I imagined. Highly recommended!
Hi, Santosh. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Excellent experience at Reston Family & Cosmetic Dentistry! Check-in was smooth, customer service was informative and everything ran on time. The exam and cleaning were very thorough, and the dentist took time to explain my treatment/maintenance plan in a way that was easy to understand. Professional, efficient, and reassuring—highly recommend.
Hi, Nneka. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Reston Family & Cosmetic Dentistry is always very professional from the time I walk in until leaving. I can't say I've ever seen a frown on anyone while there.
Hi, Chris. Thank you so much for leaving us a stellar review!
Fantastic experience: Very helpful, showed much patience, and provided alot of explanations
Hi, Fish. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The entire staff is so caring, competent, and sharing. The Practice is exceptional in every way.
Hi, Mimi. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: After going to another dentist who tried to charge me thousands of dollars in unnecessary dental procedures, I appreciate how straightforward, honest and efficient this practice is! Everyone from the dentists, dental hygenists and front desk staff go above and beyond for their patients. I once had a dental emergency for my son, and while they could not directly help me, they called around to other pediatric dentists and found me an appointment! I highly recommend Reston Family & Cosmetic Dentistry.
Hi, Melissa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I have been with them for over 5 years. Very pleased with their service!
Hi, M. Thank you so much for leaving us a stellar review!
Fantastic experience: I love meeting the whole team. Shara, my hygienist was amazing today, very professional and detailed. I am always impressed with the skills of the staff. Thanks, guys, for the best cleaning ever.
Hi, Kayvan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I’ve been a long time customer and as always, I recently had an excellent experience at Reston Family and Cosmetic Dentistry. The office is spotless and modern, yet provides a welcoming atmosphere. The staff is knowledgeable, friendly and professional, making you feel right at home. Dr. Monica Neshat and Dr. Joy Jang are both outstanding, demonstrating extensive knowledge and skill (and always delivering positive results) during my visits. They ensure that every appointment is comfortable and informative. I wholeheartedly recommend this practice to anyone seeking quality dental care.
Hi, Manuel. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: After having had a previous experience that was not ideal, I was reluctant to find a dentist that I could trust. My daughter recommended Dr. Neshat. Every member of the staff was courteous, friendly and professional. Dr. Neshat is thorough and informative, and let’s you know every step of the way what’s going on so there are no surprises. Tatyana, the dental assistant, was gentle and calming and put me completely at ease. Highly recommend!!
Hi, Jean. Thank you so much for leaving us a stellar review!
Fantastic experience: 9.29.25 long time client here. There is a reason for that which is quality and excellent dental care. Every person in this practice from the front desk people to the hygienists and the dentists are more stars than exist on google review. I cannot say enough other than if you want above excellence dental care, make an appointment. You can thank me later
Hi, Libbi. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great experience & I, like many hate going to the dentist. Katie is the best
Hi, Ken. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I love going to this dentist because their office is so nice and decorated with cool artwork. I also love that I can watch TV during the entire time I’m in my chair! They also do a a wonderful job cleaning and checking my teeth. Thanks for doing a great job!
Hi, Laura. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Thorough, friendly, efficient dental exam, cleaning, and analysis. They don’t try to sell you procedures you don’t need, answer all your questions, and get you in and out efficiently.
Hi, John. We are thrilled to learn that you had a positive experience with us!
Negative experience: This was by far the most disappointing and unprofessional dental experience I’ve ever had — from the front desk to the dental assistant, everything about this office was deeply concerning and entirely money-driven, not patient-centered. The receptionist was incredibly rude, both in person and over the phone. She repeatedly demanded payment for services that were scheduled weeks in advance and even for treatments that had already been completed and paid for. When I told her I had paid in full, she didn't take the time to check or explain — instead, she yelled at me loudly, treating me as if I were trying to get away with something. It was humiliating and completely inappropriate. Only when someone from the back office came out did she lower her voice, clearly aware that her behavior was out of line. The dental assistant, Sici (as spelled by Dr. Jang), was shockingly unprofessional and clearly lacked proper training. She wiped her hands twice on the protective bib that was placed over my chest — a serious hygiene concern. When I brought this up to Dr. Monica Neshat in front of the assistant, Dr.Neshat initially acknowledged it was unacceptable and she will talk to the dental assistant. But shortly after, she joined the assistant in mocking me for speaking up — an absolutely disgraceful and unprofessional reaction. This clinic lacks basic decency, hygiene standards in public health, and respect for patients. It's all about money, not care. Today was my last visit, and I strongly advise others to avoid this office. You deserve better treatment than this.
Fantastic experience: Dr. Joy Jang has been great over the years along with all the staff at RFCD.
Hi, Htet. Thank you so much for leaving us a stellar review!
Fantastic experience: Very clean , punctual, friendly staff-I’ve been going to this office since they opened and referred many friends and family member and all had great experiences!
Hi, Anahita. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I have been going here for years and years and always have an amazing experience. Everyone is professional but also very friendly. They take excellent care of my teeth.
Hi, Tom. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The best and most caring staff are always there to take care of you from the front desk up to the dentist! They don’t rush you through, take their time to do thorough evaluations, and are very gentle when cleaning your teeth. Easy scheduling and payment completes a great experience. I could not recommend them enough!
Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Reston Family & Cosmetic Dentistry is fantastic! Our three kids actually love going to the dentist here. The team is professional, friendly, and makes every visit enjoyable. Highly recommend to anyone, specially to families!
Hi, Moe. Thank you so much for leaving us a stellar review!
Fantastic experience: Best dentist, professional staff, latest tech equipment, gentle care, friendly, and efficient appointments. Thanks
Hi, Bobby. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Jessica and Dr. Jang were very friendly and professional! I received a thorough cleaning. Great experience!
Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The entire practice was extremely professional and friendly. I was running late and they accommodated with patience. Very happy with my treatment and overall experience!
Hi, Doug. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great experience! The doctors, techs, and office staff help to ease my stress with each visit. My teeth are improved because of my dental care team. Thank you!
Hi, James. Thank you so much for leaving us a stellar review!
Fantastic experience: My hygienist was prompt, friendly, and provided excellent care. All of my checkups and other work here has been great, very pleased with their service!
Hi, David. Your feedback is highly appreciated. Thank you for the review!
Positive experience: I always have questions and concerns about why certain recommended treatments are necessary and all of my questions are patiently answered. I have never enjoyed going to the dentist but I have confidence that Reston Family & Cosmetic Dentistry will take good care of me even with my anxiety.
Hi, Ruth. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr Jones is just fantastic Extremely knowledgeable and so kind and personable. Best dermatologist ever !! Office staff so kind and friendly too !
Hi, James. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I absolutely love this place — they've been taking care of me for years. Everyone on the staff is so warm and welcoming, and they do such incredible work every single time. I cannot complain and highly recommend them.
Hi, Miguel. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My wife and I have been going to Reston Family & Cosmetic Dentistry for years and am so glad we found them. The facility and staff are great and the dentists are friendly, comforting, informative, and excellent at their work. Highly recommend.
Hi, Bob. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr. Nashat and her staff are the best! Very professional, extremely knowledgeable and helpful. I have been a client for over a decade and have never had any issues. They are like family!
Hi, Jose. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a great experience at Reston Family Cosmetic Dentistry! The team was professional but also very friendly, making me feel at ease. My cleaning was thorough, and they gave me helpful recommendations. I highly recommend them!
Hi, Pouya. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Wonderful dentist. I was referred by a friend when I moved to the area. It was easy to get an appointment and they are very efficient.
Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I have been a patient of Reston Family and Cosmetic Dentistry for over 8 years. Most people hate going to the dentist but I look forward to seeing my dental family every time. The administrative staff and the entire clinical team are a pleasure to work with. First rate customer service! I highly recommend this practice.
Hi, Tonya. Thank you so much for leaving us a stellar review!
Fantastic experience: very good experience. I have been going to Reston Family and Cosmetic Dentistry for a long time. Very nice staff.
Hi, R. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I’ve been coming here for 8+ years and constantly recommend to friends and family. Dr. Neshat and her team are truly exceptional! Her professionalism, insight, and knowledge about my dental care have been second to none. The staff is always welcoming and efficient, making every visit seamless and pleasant. I especially love my dental hygienist, who consistently provides outstanding care and attention. Highly recommend this practice to anyone looking for top-tier dental care!
Fantastic experience: Been coming here for years. Beautiful office, massage chairs, quality service. I always enjoy seeing the staff and have received excellent care from both dentists. Always a good experience - even when I have a cavity!
Fantastic experience: Jessica is a great hygienist. Good experience across the board, always!
Fantastic experience: Modern, clean, friendly, respected by other specialists I have been going to Drs. Neshat and Yang for over a decade, even seeing them when I moved out of state. They take the time to know you and take excellent care of your teeth. When a specialist is needed, they refer you to other excellent doctors who speak very highly of them as well. Another important thing about them is their fair charges and professionalism. My husband switched to them after they confirmed that his original dentist's treatment plan had unnecessary work and was priced much higher than Drs. Neshat and Yang. You can trust them with your family's care and you won't be let down.
Fantastic experience: Dr. Neshat is awesome! She always takes the time to answer my questions and reassure me that sometimes you can do everything you're supposed to, and still get cavities. I recently had my first root canal and crown, and the experience was great (well as great as it could be -- you know what I mean)! Dr. Neshat referred me to an amazing specialist for the root Canal and then I came back and Dr. Neshat did the crown for me. Good as new just in time for the holidays!!
Fantastic experience: WE LIKE GOING TO THE DENTIST because of who are dentists are. Dr. Jang and Dr. Nashat make routine and needed visits to the dentist stressless and something you want to do. They and the hygenists are patient with patients, available for after-hour dental emergencies; and understand how to alleviate pain and anxiety of help those who have allergies to anesthetics or special medical needs prior to needed dental care. Dr. Jang and Dr. Nashat are the best dentists we have ever had -- and as a military family living in a dozen+ places, we've experienced many. Insurance claims/payments are a breeze. If only every medical and dental practice could be like this one! We recommend this team!
Fantastic experience: The staff are extremely friendly and accommodating. Hygienists are sensitive and caring and don’t make you feel guilty for not flossing.
Fantastic experience: I've been a patient here for over ten years and the service is always excellent, the cleaning is thorough and that's all I can ask for with a great dentist.
Fantastic experience: Everyone is kind and caring, always seems happy to see you. The staff and Dr’s are excellent at their job. Just a very great experience every time I go. Easy to schedule an appointment and they are great at explaining what is covered by insurance. I hope you’ll give them a try. You won’t regret it!
Fantastic experience: All the staff here are very courteous and accommodating! They go out of their way to make sure you’re comfortable and you understand everything. I felt like a valued client. I recommend this practice!
Fantastic experience: From the front desk to the hygienist (I love Katie) to the doctors (both Neshat and Jang) it's top quality care. I've had a lot of work done over the years and I feel like the doctors are conservative in their approach - they don't do things that need to be done until they REALLY do need to be done.
Fantastic experience: Dr. Neshat is EXCEPTIONAL!!! I felt very comfortable under her care. She explained everything clearly and answered all my questions. Everyone was very friendly and I am grateful for the excellent care I received by the entire team! I highly recommend Dr. Neshat and am so happy to finally found a caring and highly skilled dentist.
Fantastic experience: Dr. Neshat is fantastic! She is kind, knowledgeable and skilled. Her team is friendly and accommodating and it makes going to the dentist painless. Highly recommend!
Negative experience: The doctor is very nice and helpful. The counter staff are very rude and unprofesional. I will not come back.
Fantastic experience: The staff here is always friendly and makes me happy to go to the dentist. I used to hate going to the dentist, but the friendly environment and Dr. Jang make it so easy now.
Fantastic experience: My family and I have been going to Reston family and cosmetic dentistry since 2007. The staff is amazing and Dr. Neshat is one of a kind. Always a great experience ❤️
Thank you for your kind words, ionela! We're thrilled to have been your family's dental provider for over a decade. Our team takes pride in delivering exceptional care, and we're glad you've had consistently positive experiences with us. We appreciate your support and look forward to serving you and your family for many more years to come.
Fantastic experience: Very thorough. Accommodating, I had the wrong appointment time and showed up 20 minutes late. They still took me and my son in.
Positive experience: The folks at this practice are great and very thorough with the cleaning and oral exams. They take the time to explain things and are very detail oriented. This rating would have been 5 stars had it not been for a very rude front desk employee who checked me out. In my particular instance, I required a follow up for which I was told that the estimated benefits for my insurance coverage would be explained to me at check out. When I got to the desk, I mentioned that I probably owed an amount for the fluoride that was not covered for the current visit and I knew that an explanation of benefits for the follow up was being looked into and I was happy to pay for the fluoride for the current visit. The individual cut me off mid sentence to explain that we can deal with the fluoride once the benefits for the follow up were determined and seemed irritated that I was trying to be up front about my current amount owed. After the benefits for the up coming visit were determined and I agreed to the estimated amount and follow up date was scheduled, the employee then began to process my current payment for the non covered services. When I began to politely request an itemized bill in order to be able to submit it to my flexible spending account, the individual seemed irritated at the request, further explaining that I cited the wrong amount and that a detailed breakdown will be provided. I only requested the detailed break down one time in this exchange so it wasn't apparent why the request would be bothersome given in the past unless specifically requested, only a receipt was provided to me which would not have been enough to process as part of the health care spending account required detail. I will chalk this up to the person having a bad day but I was a little taken back by how short the person was, especially in a customer facing role.
Fantastic experience: Excellent dentist! Great staff and awesome check up today. Thank you for taking such great care.
Fantastic experience: Professional, kind, and always very helpful! Entire staff is wonderful.
Fantastic experience: I have been going to Reston Family and Cosmetic Dentistry ever since I moved to NOVA in 2008 and I have always received excellent care from them.
Negative experience: We were going to be new customers, until this morning when a receptionist called. She very confidently stated my health insurance was canceled, but gave incorrect insurance companies and dates. She said my appointment would have to be delayed. It was very alarming to be told that my health insurance had been cancelled, but even though she was the one who called me, she didn’t have the time to stay on the line and allow me to discover that the office had simply ran the wrong insurance. (My employer’s health and dental plans are through different companies, a fairly common phenomenon). We will be looking elsewhere.
Fantastic experience: I came in for a cleaning because it had been a while and because I had had a sore tooth that started out of the blue. By the time I came in, the pain had lessened, but I want to get it checked out. My hygienist Katie, was terrific. She listened to my concerns and explained all the possibilities. She did a complete set of x-rays, examined all my teeth and polished and cleaned my teeth. Dr. Jang also took a look and gave me some suggestions and things to watch for although they said my teeth and mouth looked great. The check in and check out processes were also easy and pleasant. Going to the dentist isn't usually something one looks forward to, but today's visit was a delight. Thanks!
Fantastic experience: I love this practice. I have my whole family going here, even my in laws. Dr. Neshat and Dr. Jang are conservative in the procedures. My teeth look great thanks to this office. Everyone who works there is friendly, kind and gentle.
Fantastic experience: Been going for years and Dr. Neshat and Dr. Jang are both great!
Fantastic experience: The staff was welcoming and professional. The office is clean, modern, and comfortable. They took the time to explain every procedure clearly and made me feel at ease. I appreciated the thorough care and attention to detail. It’s clear they prioritize patient comfort and health. I highly recommend them to anyone looking for a great dental experience!
Fantastic experience: Very helpful staff. Excellent care by Dentist. Very pleased to be a patient
Fantastic experience: Dr. Jang and Katrina made my filling event painless and did so in a friendly and professional way. Kudos Ladies!@
Fantastic experience: I was told about this office by a good friend of mine. Subsequently, I told my husband and our daughter about it. We are all patients there now. Although more often than not the review is written on the actual dental health providers, this review is to salute the young lady at the check-out desk; the one you might schedule appointments with and discuss insurance and payments. You will probably encounter her when you’re leaving after your appointment is done. I do wish I could remember her name. She has always been very kind, pleasant, empathetic and patient. I greatly appreciate her demeanor and the way that she works with patients as humans. Her presence in the office is a huge asset.
Fantastic experience: Great dentists and very friendly dental assistant and hygiene team, accept most instances
Positive experience: I’ve been coming to Dr Neshat and Dr Jang for a while and I have always had an excellent experience with them both. They are very knowledgeable, easy to speak with, and make seem not so much like work but like seeing old friends (but obviously it is their job and they are both professionals). The dental assistants are attentive and address any questions or dental problem areas I have, and have a nice gentle touch as I am a wimp with teeth. Wait times are general short and when I show up on time I get seen about 5 mins after I complete paperwork.
Fantastic experience: Both dentists and their staff are excellent professionals. I feel confident about the care they provide. They are the best!
Fantastic experience: I recently moved to VA and needed to establish a relationship with a new dentist. This practice is in network for me, close to work and rated highly. I can confirm the ratings are accurate. Check in online was simple. My appointment was on time and everyone from the front desk, to the hygienist to the dentist was friendly, professional and welcoming. I asked a ton of questions and received some valuable suggestions that I'll implement immediately. Highly recommended. I will be going back for dental work and feel confident it will be a positive experience.
Fantastic experience: The dental hygienists and dentists here are always very professional and thorough. They treat me as a person and not just as a patient. I’m also very appreciative that f their flexibility in scheduling appointments.
Fantastic experience: Going to the dentist is not something i look forward to. But this dentist office is kind, gentle and thorough. It had too long since i had a cleaning and they “caught” me up without criticizing me for not coming sooner.
Fantastic experience: This was my first visit and it certainly won’t be my last! I was greeted warmly by the front desk staff and made to feel welcomed! After about ten minutes I was taken back to one of the patient rooms, and within five minutes I had an X-Ray taken. While the X-Ray was being reviewed by the Doctor, I relaxed and watched a tv show on a screen right in front of me. This helped to calm my nerves, as I had arrived somewhat nervous as I had not seen a dentist in many years. I was then greeted by Dr. Jang, who impressed me with her quiet demeanor and professionalism. We discussed my current dental issues and based on my X-Ray, she discussed in terms I could understand how she would address my particular dental concerns. I left feeling very positive and confident that Dr. Jang is the right dentist for me going forward. My husband was also impressed and will also become a patient of Reston Family and Cosmetic Denistry.! Bonnie Rekemeyer
Fantastic experience: 15+ years of the best care, best staff. So friendly, caring, and knowledgeable.
Positive experience: I went to this practice for roughly 4-5 years. The two doctors are excellent. They have great demeanor and you can tell they are know what they are doing. The hygienist are typically very very good as well. Everyone has good days and bad days but most of the time they have good days. My real complaint with the practice and the reason I am leaving is availability. You flat out cannot get a new appointment outside of 3-4 months or if you have an emergency. So let's say you know a month out you cannot make it. You're basically screwed. You just won't have a chance to go in unless you're on the waitlist (which is fine and dandy but you got to be ready to go). They've reached the point where they have too much business. Great for them, not great for their patients.
Fantastic experience: It's been a while since I went to the dentist and I was worried. I was made to feel comfortable.
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