Bright Now! Dental & Orthodontics - Centerville, OH

Negative experience: They don't pick up the phone. Need to schedule an appointment to get my implant hardware finished. They kept picking up the phone to put me back on hold. I could hear them every time they reset the hold. They also can't keep a hygienist. I've had that appointment cancelled three times, I have since stopped rescheduling it.

Negative experience: Don’t believe their posted hours. My son has a dental emergency and they say they’re open at 9am Saturdays. We’re here, the place is closed, and none of their locations are answering their phones.

Fantastic experience: On time, lots of smiles, very professional. Maria and the dentist were skillful and explained all they were doing, efficiently and carefully.

Negative experience: I brought my 92 year old father in for a badly needed teeth cleaning. The cleaning was not accomplished because Bright Now does not have a hygienist. She quit in September, 2025, 9 months ago! UNSATISFACTORY!!!!

Negative experience: they NEVER answer the phone. they have left me on hold for over 35 minutes in the past and still never even picked it up. i understand places get busy but to not even share a status of how long it will be is very inconsiderate and RUDE to people who are seeking dental care. please think about this for the future.

Fantastic experience: We had a wonderful experience with my deaf elderly mother. The Dentist and all the assistants were very kind and communicated with her perfectly so she could follow their directions during the procedure. The front office has done a great job sending any additional documents that will be needed for a periodontist follow up. Thank you all.

Negative experience: This is what happens when you encounter people who are clearly forced to work! The staff are rude, insolent, and utterly ill-mannered. When you are met with insults, incompetence, negligence, a lack of expertise, and poor professional management—do not subject yourself to the wrong environment, and do not feel guilty. It is simply a bad day—starting from the very moment you walk in, wait, and have to interact with individuals who are completely unfit for their profession !!! Iam start opening the file a complaint !!

Fantastic experience: The is staff is very nice and the hands on staff does a great job.

Negative experience: This dental group is just horrible. None of their locations are any good, no one knows how to answer a phone, and apparently only one dentist works here, and is out the whole month. That is wonderful for the people who need emergency assistance.

Positive experience: Thorough first exam with friendly professionals.

Negative experience: Driving through the lot to find a legal parking space, there was an older lady, wearing glasses, driving a black Mercedes SUV with a handicap plate that was parked in the driving lane blocking traffic. She was an older lady and she exited your store and had reddish brown hair wearing a navy dress. Upon exiting, she looked at me, flipped me off and then proceeded to offer driving instructions after advising me that she works there and it was okay to do what she did. I'm sure you can find out which one of your employees did this, as I made this posting immediately after she acted this way. Perhaps you should consider speaking to your employee about their behavior. If she wasn't an employee and was one of your customers, perhaps it might be best to recommend to her to go somewhere else as she reflected poorly on your business establishment today, especially being in the medical care field.

Fantastic experience: Dr. Romick is not my daughter's primary orthodontist, and we had a dental emergency yesterday. Despite the Bright Now Dental on call emergency services not helping to locate a doctor, I noticed they accepted emergencies and walk ins on their website. I took a chance, and not only was the office staff friendly, but the doctor saw her in less than an hour and got her fixed up. If you choose Bright Now Dental, I would recommend Dr. Romick at the Centerville location!

Fantastic experience: Dr. Sood is very accommodating. I requested to do a few procedures in single sitting. He was very busy but took time complete everything in single sitting.

Negative experience: The staff here are VERY rude and I feel like they hate their life. Nobody forced you to be here. If you don’t like your life, change it. Only sometimes I get a nice person in the back. I have sensitive teeth and one time an older lady working on my teeth was banging her tools into my teeth as she was putting them into my mouth. She sprayed my mouth with water so forcefully, water went all down my neck and all over my face. My hair was even getting wet. I thought maybe she was doing it on purpose because I told her she was hurting me. She was incredibly disrespectful and she gave me a panic attack. I almost just completely walked out or ask for someone else. It was the worst experience I have ever had at the dentist.

Fantastic experience: Dr. Sandhu has been helping me and my family for years. Thank you team for prompt appointment scheduling.

Fantastic experience: The dentist is great. Very through and explained everything

Fantastic experience: Everyone there was so nice. They make you feel very welcome. I didn't have to wait long at all to get back to see my dentist.

Fantastic experience: Was not happy going to appointment and not. Getting anything done because staff was not there would have liked a call letting me know that cleaning lady was not available today. I wasted a day .

Negative experience: I called over 15 places almost two months ago to get in for a cleaning. Bright Now told me they were accepting new Medicaid patients and took my insurance. I was relieved but they had to schedule me months out. I accepted bc I couldn’t find anywhere else that accepted my insurance or new patients at the time. My appointment is TODAY! I’ve waited months and they text me to tell me the appointment is out of network. Just ridiculous!! I’m livid.

Negative experience: This doesn’t even deserve my one star, the staff was really rude, I waited 2 hours for the doctor and he rushed out in 5 minutes and didn’t even listen to me , and I needed a cleaning and they told me that the next appointment would be in June of 2026, I don’t recommend this dentist to anyone.

Negative experience: Like others who wrote a review, I too received a laundry list of work that Bright Now claimed I needed--I went to a family dentist for a second opinion, and they informed a lot of the work was optional, not necessary. However, as my family dentist does not take my new insurance, I went back to Bright Now for a cleaning only and I informed I did not want to have any other work done (my thinking being a dentist office cannot screw up a cleaning). During my cleaning/treatment I felt what I thought to be a chipped tooth on the inside of my mouth. When I brought it to the attention of the dental hygienist, I was told it was not a deeper chipping of the tooth it was just "the tartar coming off" the teeth. Knowing my tooth did not feel right, once I left the office and got to a mirror at work, I realized the tooth was further chipped during the cleaning/treatment. Horrible customer service. A) Refused to admit damaging my teeth, B) was outright dishonest about it, and C) no offer to fix or attempt to repair my tooth. DO NOT trust your oral health to this office. Atrocious dental care.

Negative experience: One hour and 15 minutes in the room waiting on the doctor who is the only one works there. + rude staff.

Negative experience: I have a strong suspicion that this place will misdiagnose you for extra treatments you don't actually need. They gave me a diagnosis of gingivitis on my first visit (amongst a bunch of other things that would have costed about $7k). I floss pretty almost every day and rarely bleed when I do, so I really doubt I have gingivitis. I also went years without other dentists telling me I had any issues. The only reason I went to Brightnow instead of the dentist I like is because I got a new job and new dental insurance with that. Because of the gingivitis diagnosis, I can't get a routine cleaning until I undergo a gingivitis treatment, which means I won't have dental care for a while since I'm not going to pay for a treatment that I very likely don't need. When I called to make an appointment, I thought I was going in for a cleaning. I didn't find out what my appointment was for until I was actually in the chair. It would be worth it to pay out of pocket for basic treatment somewhere else. Trying to get any sort of Healthcare from a place that you feel isn't honest is a bad feeling.

Fantastic experience: Personable & efficient staff who care about the patients. I've been going to the Wilmington Pike office since moving to the area.

Negative experience: was here twice.. first time was ok. 2nd time quoted a crazy amount for work I felt like I didn’t need.. Found other dentist and I didn’t need half the work brightnow said I did? Unsure what the deal is there. Basically, if you question anything perhaps get a second opinion.

Fantastic experience: When I walked in I spoke with a young lady who helped me fill out my paperwork as I have tremors and can’t write very well at all, she filled out for me asking questions. She was very nice and courteous and very understanding. This made me feel like I chose the right office.

Negative experience: I recently relocated and scheduled a dental cleaning with this clinic in late 2024. I was told by the call center that I could receive a cleaning at my first visit, but that turned out to be incorrect. While I was fine with just a checkup at the time, I was shocked to learn that the next available cleaning appointment wasn’t until 2026 — over a year and a half later. That’s completely unacceptable, especially since I had called well in advance to arrange proper care. The front desk staff seemed disorganized and not particularly helpful, and the office rarely answers the phone. Unfortunately, I won’t be returning.

Positive experience: The dentist was very thorough and let me know exactly what he was doing and why

Negative experience: Every time I call, no one answers they just put you on hold, over and over and over again, it takes 15+ minutes for someone to acknowledge you. I’ve been on hold 12 so far and no one’s actually answered, they pick up and replace you on hold.

Fantastic experience: Very nice people. Explained what needs to be done, very knowledgeable. The office was clean.

Fantastic experience: I like it there. No nonsense, just treatment. Seems like a good outcome for less.

Fantastic experience: Wonderful service. The cleaning of my teeth was very quick and good.

Negative experience: Told me they accepted my insurance over the phone for an emergency appointment i booked and after i made the 45 minute trip to the office, i was informed that they actually don’t take my insurance and that I could “pAy oUt oF pOCkEt.” mind you, I have two broken teeth and a root canal that needs done. very unprofessional. would rate them 0 stars if i could!

Negative experience: my son checked in and they didn't even know he was there so other customers came in after him got serviced. This was the third time this has happened. Also during one visit, one of the dental techs was completely clueless about what she was doing. There are better choices in the area

Fantastic experience: Staff was very professional and the dentist was great and explained what type of treatment plan was best for me Good experience

Negative experience: Went because of a chipped tooth and a couple fillings. Dentist wanted a to put a crown on a root canal that had been previously done because it looked like it was gonna chip? Wanted to get the fillings taken care of first since I thought the other crowns he wanted to do were just cosmetic anyways. So decided to call them back after scheduling an appointment to have them just do it all at once and the lady had me scheduled for two appointments for the same time. So when a went to my appointment I asked the dentist what we were doing and he said the crown. Then I asked about the fillings that was giving me discomfort. He said if he has time he can do it. Well didn’t have time. Have to go back for fillings which probably won’t get them all done. Still have a chipped tooth and no idea if my filling will be fixed or just have my crown fitted at my next appointment. Feel like this place is just designed to get as much money out of you as they can with no concern for the patients issue. Also temporary crown fell out in two days and next appointment is a month out.

Negative experience: Ok experience getting dental care although office staff did not seem super on top of stuff. For example they don’t send reminder texts or things like that. My beef is they seem haphazard about insurance and billing. I have two dental insurances. Two kids got fillings. One completely covered except five bucks. Other one they claim neither insurance would pay a dime. Not true. I called insurance, found out what hang up was, told practice what they needed to do to get it paid. Crickets. Heard nothing back from practice as to whether they resubmitted or any difficulties they had Now 8 mos down the road I’m stuck with the entire $447 bill for this one kid and it’s too late to resubmit. No thanks. Never had this happen w my prior dentist, who retired. Definitely will not be back.

Fantastic experience: Bright Dental is great! Felicia is great as their hygienist. They all do a great job. Your appt. starts right on time!

Fantastic experience: I had an excellent experience at Bright Now on Wilmington Pike , they were so efficient and well staffed, Everyone was professional and knowledgeable. I can’t say enough good things about the Dentist, he listened to my needs and concerns and started that day on bringing back a smile , highly recommend.

Fantastic experience: I was very impressed with the dental hygienist who deep cleaned my teeth. She is the first hygienist I have had in years who was able to remove the coffee stains from my teeth, leaving them the cleanest in years.

Fantastic experience: I was pleased with the visit. I have a phobia about visiting the dentist and get very anxious when having work done. My fillings were done quicky and pain free.

Negative experience: Both my husband and I had our temporary crowns fall out. His in January and mine on Valentine's Day. Both called the emergency line. My husband was told his wasn't an emergency because he wasn't bleeding. Took a week to get him seen and fixed. I never got a call back from the emergency line and I called Friday night and Saturday morning. Call center said it was up to the on call dentist if they returned the calls to the patients but they definitely receive the messages. I went to the office Saturday morning and they were closed even though they were supposed to be open 9am to 2pm. I am in terrible pain everytime the air hits my tooth. Can't eat or drink. I have had 6 other crowns over the years (for cosmetic purposes) and never had the temporary ones fall out. If I could give zero stars I would. Absolutely ridiculous dental work. Edit: they say the owner responds and asks for a follow up email that they never answer. DO NOT WASTE YOUR TIME OR MONEY HERE!!!

Positive experience: The office is always clean, and the staff is always friendly. The technicians were nice and helpful explaining each step. The Orthodontist was nice. This was my fitting; I still have more visits before I can give an overall review.

Positive experience: First visit at this location. I needed an extraction and was given a referral of (3) different dental offices, only to find out that none were in my network. Would have been nice to have some help with referring me to a dental office in my network. After finding one in my network by contacting my insurance company, I then had to call Bright Now back to give authorization to release information to the dentist office doing the extraction. Just seemed redundant. I have more dental needs to schedule, so I will see how their office handles the other issues.

Fantastic experience: Professional, thorough, and expeditious. Appointments always start on time, and I am always made comfortable before procedures.

Negative experience: I'm an older guy so I've been to the dentist a lot I found the Centerville office clean the office staff and assistance very good the dentist though hurried sloppy I'm going elsewhere I did not like it!

Fantastic experience: I have had an irrational fear of having teeth pulled for so long and have put it off. This office is the first one I’ve been to where I felt confident and safe. 10 out of 10 would recommend!

Fantastic experience: My experience was amazing. Starting with the front staff. Very polite and sweet ladies. Very lovely dentist assistant. The dentist was very clear and nice. Definitely my dentist office from now on.

Fantastic experience: Felicia is a true asset to your dental group! Felicia is a pleasure to be around she does a gentle thorough cleaning and exam on my teeth! My teeth feel amazing afterwards!

Negative experience: The hygienist was great. There was another new dentist. I am 66 years old and have a couple of missing molars. It's fine. Been that way for years. I do not like being pressured about crowns, partials, etc. This makes me very uncomfortable.

Negative experience: Horrible place!!! Waited for over 40 minutes before I had to walk out. They never apologized and kept taking people before me. Do not come here

Fantastic experience: The staff makes you feel at ease and they answer any questions you may have. I recommend Bright Now Dental to everyone. They make you feel at home and they are real professionals of what they do. I was in yesterday for a filling & I was in & out in no time.

Positive experience: The DDS was very short and scolded me for not keeping up with my teeth(I had no insurance) no chair side manner and actually pretty rude. I left there in tears. He needs to be a little more compassionate(Centerville Ohio)the dental assistant and office staff were very nice

Fantastic experience: Staff were friendly and professional. I didn't have to wait at all. My appointment started right on time and finished promptly. The hygienist did an excellent job.

Negative experience: We had a decent experience for our initial evaluation. We left after waiting 40 minutes for the next visit. If they had told us the wait was exorbitant when we checked in, we could have run errands and come back. As it was, after a 40 minute wait, they said it was “normal” to wait longer. I took time off work and couldn’t wait longer. Won’t go back.

Negative experience: Messed up my filling which caused me to spend a thousand for a crown which they then couldn’t even get the bite right crazy.

Fantastic experience: Quick and quality response to a dental cap re-cementing request. Their One Smile Dental Plan kept the cost at a reasonable amount. Very pleased with my visits to Bright Now Dental.

Negative experience: I had a terrible experience. I needed to get a cleaning and they told me they didn’t have a dental hygienist. first red flag. second red flag was that I waited so long just to be barley looked at. the atmosphere was very intense and it seemed like everyone was just wandering around. I have never felt so uncomfortable in a dentist office before. I have been here before and the last time I was there it was fine so i’m not sure what changed. but I do not recommend this office.

Positive experience: They did not tell me when I made the appointment that the hygienist is on maternity leave so you can only get cleanings on Fridays. I expected to get one that day and now I need a separate appointment. I respect staff getting time off but they should be prepared to provide cleanings at all appointments I believe

Fantastic experience: Courteous,professional staff. Office and exam room were clean and comfortable temperature. Dr Olsen was able to get my IV in 1 stick and explained each med he gave. Afterwards I have no pain or soreness

Fantastic experience: My visit was very pleasant. The dentist was able to take care of my fillings right after my initial exam. I did not have to come back. He used plenty of numbing material it did not hurt at all. Very fast and efficient.

Positive experience: I had my first visit with Brite now dental on Wilmington Avenue and I absolutely love this place. The staff was friendly and knowledgeable and very very helpful. The dentist was very kind and gentle and he explained everything he was doing. My only problem is that their dental hygienist is out on medical leave and they don’t have a replacement so I can’t get started on my cleanings for four months. Don’t quite understand that. I’m willing to wait if I have to, but I would They just bring someone in to replace as a substitute. Just saying it’s not worth going though I really like this place.

Fantastic experience: I had my last wisdom tooth removed and it was a great experience, for being at the dentist. Needle was virtually painless and tooth was extracted quickly with very little discomfort. I was very pleased.

Negative experience: Messed up my filling costed me 1000s to fix lost the whole tooth over it. Told me I had an appointment at 10:40 on phone show up at 10:35 then they tell me my appointment was at 10:20 that I can't be seen today and owe 30 dollars. Then I show up to my next appointment they made me wait an hour just to get the same plan I had the first appointment I had and still didn't do any actual dental work place is a complete joke turn back now. They will mess up your teeth all about money at this place not about teeth.

Negative experience: Don’t go here. They say they take insurance and it’s covered. A year later they will be sending you bills for the service saying your insurance didn’t cover it. I have had consistent insurance and had to call them to work it out

Negative experience: Wish I could give zero stars. My son and I went here for the first time today since our new insurance no longer covers the dentist we've been seeing for years. This place looks and feel very unhygienic. Your first appointment, they don't tell you, is an exam ONLY. They have 1 dental hygienist. They take 20 x-rays, without an x-ray vest on, don't change their gloves after touching other things, before putting them back in your mouth, try to leech money out of you by providing you with a dental plan, instead of what you wanted to begin with. We wanted a cleaning, plus typical exam, we got dental plans that would cost, only the two of us, an upwards of $4000 out of pocket. This is THE worst dental office I've ever been to, and I had the worst dentist I could've imagined when I was younger. Please save yourself time and money, and find somewhere else.

Fantastic experience: Professional & consistent! I have been coming to this same location for over 5 years. Ive moved a couple of times & still always make the drive to this one. I’ve seen the orthodontist, general dentist, pretty much any service/care they have to offer here. Thanks to them I have a healthy, straight smile that I love. Thank you

Fantastic experience: The staff was great and got me in as a new patient quickly. I would recommend

Negative experience: 8:00 appointment for just x-rays and check to see what kind of cleaning they would have to do: arrived early for paperwork as requested and submitted info online in advance, not called back till 8:40, didn’t get to leave till 9:30. Services recommended are not all needed, nice to have listed as must have. This was the only option for my dental insurance. This was the second time around giving this company a try, not worth it. So dropped dental insurance going into next year so can go someplace else.

Negative experience: Just called them and asked them if they are accepting new patients and the receptionist said no because they don’t currently have a dentist. Her tone in her voice sounded robotic like that made sense. Either she was very rude or doesn’t understand a dentist office should exist because a dentist works at one

Negative experience: My insurance changed so I had to find a new dentist. In the meantime I had a filling fall out and called this place to get in as I'm in pain. Refuse to get me in asap. I now have to wait a month to get in. Oh and apparently this appointment is just for evaluation and x-rays. Not even to fix my painful tooth.

Negative experience: I told them I had a filling that fell out and it took three weeks to get an appointment. I arrived thinking that they would fix the tooth but all they did was take an xray, and a quick exam and then told me they did not have time to fix the tooth and I would have to make ANOTHER appointment. The only available appointment wasn't for a month. I am not pleased in any way shape or form.

Negative experience: My initial new patient appointment was scheduled months in advance. All dental records were transferred electronically to the Bright Now office on Fiesta Lane. A week before the appointment I received an email saying it was canceled. I called the 800 # twice leaving long voicemail messages expressing my concern and the need to reschedule. I never received a call back or any communication to reschedule.

Fantastic experience: It was good. Really good. I went in. Was taken back after necessary paper work. Nurse and surgeon were friendly. Woke up on my couch a few hours later. Had 4 teeth surgically removed. It’s the next day. Bleeding stopped, pain is minimal and I’m at work.. great experience!

Fantastic experience: The hygienist at the Bright Now in Sugarcreek that worked on me was very thorough, helpful and pleasant. She is also very efficient so the treatment was done quickly. She is the best hygienist that has treated me so far.

Negative experience: They want you to eat up your insurance with x-rays and exams even though you've been told from another dentist what you need. They don't do implants there and refer you out. It was a complete waste of time!

Fantastic experience: My first time to Bright Now. I had a tooth extraction and bone graft done and liked Dr Olson and his team. Friendly staff, easy check in and am thinking of having all my regular maintenance dental work and cleanings done there.

Negative experience: If I could give negative stars, I would. First, I was new in town and needed a dentist appointment for cleaning as it was about 8 months since my last visit out of state. When we called we asked for a new patient appointment and cleaning to be done all at once (thinking the new patient portion was X-rays and an overall review of dental health). They said they could get my wife and I on a Friday morning right at 8am, which worked out for us perfectly with our work schedules. Upon arrival, the receptionist was lovely. Welcomed me into the office, talked and explained the paperwork and insurance stuff in a way that didn’t make want to gouge my eyes out. When I was brought back at about 8:10a. X-rays went well and the X-ray tech there was so nice and helpful and had me finished in under 5 minutes. She said the dentist would be in shortly to see me. Twenty five minutes went by and still no dentist. The X-ray tech came back and apologized for the wait for the dentist to come and see me. Twenty more minutes go by and I’m beyond over waiting for someone who either cannot tell time or cannot read a schedule. I hear footsteps behind me and going into what I assumed to be an office across the hall from the room I was in I heard a woman say “I didn’t read the schedule but it’s no big deal, there is only one person waiting.” From there, I get a very shallow and condescending “sorry for the wait” from the dentist who finally showed up. I checked my watch when she said that and found it pushing an hour just waiting for her to show up, then the real fun began. After reviewing my X-rays and teeth, I needed some cavities filled along with my cleaning. I was told that it would be over $250.00 after my insurance paid it’s part (not including the $80.00 “mouthwash” they wanted to bill me that the X-ray tech told me I can get at Walmart for $6.00) I opted to have the cleaning done and the cavities filled that day. They then told me that they have no one working on Fridays to clean teeth and that I would have to come back later in the afternoon to have the cavities filled as the office is now backed up from the Dentist not knowing how to read her schedule. I questioned why they would take my appointment as a cleaning on Friday when they knew they didn’t have anyone available to do it. When I opted not to come back after they refused to answer my question about the cleaning appointment, I was told the dentist who examined me only works in that office on Fridays and that I should do the cleaning at the same time as the cavity filling. When I questioned why no one works on Fridays to clean teeth at a dentist office, they didn’t have an answer. The said that I could get the cleaning done Monday -Thursday when the person is going to be in the office but that I would need another dentist to reevaluate me if they do the fillings. Again, when I questioned if I had to pay for another evaluation by the new dentist, they again couldn’t give me a straight answer other than “because we have to.” At this point, I decided to cut my losses from this shitshow of a circus they called a dentist office and opted to seek services elsewhere. Stay away, FAR AWAY from them and support local family owned dentists offices and not this circus. It was a complete waste of time and would not recommend this location to anyone.

Fantastic experience: Felicity was very thorough with my cleaning. The staff was courteous and helpful.

Fantastic experience: I’m so thankful for the doctor and all of the employees. Everyone there is so kind and understanding. I couldn’t have asked for more compassion.

Fantastic experience: I went in for an introductory visit the day before I was moving out of town. Because of some cancellations, they ended up being able to get me in for both a cleaning and even a couple fillings! The staff was very nice and friendly. Definitely recommend.

Fantastic experience: The staff was extremely friendly and knowledgeable and it was probably the most pleasant dentist visit I've ever had and I'm 55 years old I highly recommend them

Negative experience: I wouldn't give 1 but have to .my last experience horrible told surgeon over month and a half ago about tooth causing pain he wrote it in my chart to be fixed next visit so next visit I bring to staffs attention tooth still causing pain told it was in chart girl checked and it was written there so took xray find out filling they put in last Aug failed told me they would fix it then dr shaw came in and said couldn't do today short staffed and his parents were in town

Fantastic experience: Inviting, clean office with a personable, kind, sweet staff. Things are clearly explained, and in an emergency or discomfort, time is made for patients to be professionally seen.

Fantastic experience: My recent cleaning experience was fantastic!! Kelly, the dental hygienist, did a great job calming my nerves and explaining what she was doing. I really appreciate her!!

Fantastic experience: It was my second time getting a tooth pulled here. The staff is friendly and makes you feel at ease. The oral surgeon I had was so good at making me feel at ease, plus he is a very good at his job. I will definitely come back if I need to, I trust all of them!

Fantastic experience: Kisia was my Hygienist and did a great job. Everyone there has always been wonderful. Been going there for years.

Fantastic experience: Dr Shah is so kind and gentle and Tammy is incredibly helpful and just puts your anxieties at ease. I don't feel judged, and truly feel cared for.

Negative experience: Sure would be nice if you updated your hours. It shouldn't state that you're open on Saturdays if you're only open for oral surgeries, not walk ins or emergencies like it states. It would also help if you list what insurance you take. Better yet, how about you answer the dang phone so people don't have to drive all the way there to ask simple questions.

Fantastic experience: I had the best dental assistant of my life treat me at my last visit to Bright Now Dental. Her name is Kelly Aufderhaar. She was wonderful! Very thorough and gentile to my teeth. You rock Kelly and Bright Now Dental. I hope Kelly treats my teeth for ever! Thank You!

Fantastic experience: The staff at Bright Now Dental are always friendly and welcoming. The receptionists are warm, & patient with me. I don't dread my appointments because Kat has impeccable customer service skills & is clearly very experienced. She always puts me at ease.

Fantastic experience: Great team. Very friendly and accommodating to my dental needs. Made me feel comfortable. Very friendly. They are efficient and do great work.

Fantastic experience: I have had a great experience! The staff and the dentist are so nice and caring! It's a very comfortable atmosphere, as we all dislike the dentist, if you know what I mean!! They were all caring and gentle and the Dr. gives amazingly non painful numbing injections! I would highly recommend them to everyone! Thanks Bright Now of Centerville Ohio!!

Negative experience: Never go to any of these location • CENTERVILLE LOCATION • My 1st time was in Centerville location : I got my 2 upper right molars filling for the 1st time and Im very obsessed, scared,.. and never want to go to dentists again. • Dentist/staff I got an Indian dentist or something, he look like immigration.He talks so fast , like he rushing on something, not 100% explaining on what my treatment , but staff are nice and friendly • Time Wait so long, I don’t remember how long but at least more than 45min wait time. • Numb The dentist doesn’t know how to shake the cheeks when he inject anesthesia , ( I think shaking the cheeks help the liquid have a nice blend , faster numbing, and feel less painful when pushing the needle in and pulling the needle out, I know this bc I just got my 13 teeth filling with 10 times injections total, in different place). • Drill Dentist was rush, I haven’t got numb yet, but he still drill, I let him now, and he gave me 1 more injection, but he haven’t wait for me to getting more numb. He keeps drilling again, I was so painful, I let him know but he still drilling. So I have to stay with that pain the whole procedure.He doesn’t know how to shape the filling, it’s very bumpy, and he tell me “ you will feel it bumpy but not sharp” it was my 1st time filling so I think that’s normal for every filling. After finish filling, Im being more numb when I get home. • Cost I paid around $90 for the insurance they have, after that insurance cover, I paid $200 something for 2 teeth filling. • Overall, I’m unsatisfied with the service.I want to rate 0 if it’s possible • HUBER HEIGHT LOCATION I was left Centerville location and go to Huber Height location after that filling to check up my teeth •Time I was wait at the front for more than 45min. When I get in the room I have wait more than 15min. • Dentist/staff Different dentist but he also looks like Indian or immigration, he talks also fast but he more friendly. • Overall , I was spend so much money in these 2 locations but so unsatisfied with these 2 . I wrote this review after I go with different dentist to get my 13 teeth filling. So I can have a true compares.

Fantastic experience: This was a great experience. My surgery went well there was not pain and the team treated me like family. Thanks

Positive experience: The x-ray process was horrible the mechanism kept falling apart and cut the inside of my mouth. Then I could not get a cleaning until April so I will just find somewhere else

Negative experience: I was the patient that had an extraction. I was charged for 4 fifteen increments ($170 for first and $160 for each of 3 following, total of 4) of sedative. Yet I was not in the building for a full hour after first sedation. After extraction I was taken out in a wheelchair still heavily sedated. I don’t remember but my gf told me I had to lean on car to walk. Shouldn’t they have let me come out from under before releasing me?

Negative experience: I find some of these reviews absolutely horrifying, and I wouldn't visit this place as a patient if they paid ME. Read some of these reviews CAREFULLY. In my opinion there are many red flags. Too many for me to put my family members through this. In my opinion this place sounds like another national chain McDentist, and we learned our lesson after dealing with Immediadent years ago. Never again!

Fantastic experience: I had some concerns and wanted a second opinion,this is why I went to Bright now. From start to finish they were great. I could feel it from the moment I walked in. They were thorough,friendly and answered all my questions. On top of that they excepted my insurance which was great because I needed an implant done,some fillings and a deep cleaning. Bright now will be my choice and it should be yours too. Thank you Bright now in Centerville Oh.

Fantastic experience: Absolutely outstanding. I have a lot of anxiety with dentistry (as many do) and they are superb. Tammy (and everyone) takes amazing care of you so you're comfortable throughout.