Harmony Dental Health
Harmony Dental Health is a welcoming, family-owned dental practice located in Fort Washington, PA, dedicated to providing comprehensive care for patients of all ages. Led by Dr. Steven Schluentz, a graduate of UNC-Chapel Hill with specialized training in TMJ/TMD disorders, our office combines gentle, compassionate care with state-of-the-art technology to ensure your comfort and satisfaction.
We offer a full spectrum of dental services designed to restore function and enhance beauty. Our General Dentistry services include preventive cleanings, pediatric care, fillings, root canals, and emergency treatments. For those seeking aesthetic improvements, our Cosmetic Dentistry department features Invisalign, professional teeth whitening, veneers, and complete smile makeovers to help you regain confidence in your grin.
Restorative solutions are also at the heart of our practice, including dental implants, crowns, bridges, and dentures. We understand that dental anxiety is real, which is why we prioritize a relaxing environment and offer oral sedation options. Whether you need routine maintenance, treatment for sleep apnea, or advanced oral surgery, our flexible hours and patient-centered approach make Harmony Dental Health the perfect choice for your family's oral health needs.
Opening hours
- sunday: (closed)
- monday: 8:30-16:30
- tuesday: 8:30-16:30
- wednesday: 8:30-16:30
- thursday: 7h-14:30
- friday: 7h-14:30
- saturday: (closed)
Photos of Harmony Dental Health
Services and Treatments
Harmony Dental Health: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 261 reviews
Fantastic experience: I am very pleased with my experience at Harmony Dental. I was having frequent headaches due to grinding my teeth while sleeping and Dr. Steve recommended replacing my night guard which has really helped. My headaches are gone!
Carol, thank you so much for leaving us a review! We hope that your review will help anyone looking for care and especially for anyone suffering from headaches to visit our office! Thank you again!
Fantastic experience: Dr. Steven Schluentz and his staff are always a pleasure when I go for my visits and very professional.. I would highly recommend them if you are looking for a good dentist
Thank you so much for the kind review! We are glad to hear that something that we take very seriously, professionalism, is evident in everything we do here at Harmony!
Fantastic experience: amazing work !
Thank you for the kind words about our work here at Harmony!
Fantastic experience: I can’t say enough good things about Harmony Dental. In addition to my regular appointments, I have also had Invisalign, whitening and veneers. I am so happy with the results! Dr. Steve always makes sure I am comfortable and explains everything he does. The hygienists and office staff are very professional. Highly recommend this practice.
Thank you so much for the review about our office and your experiences Janet! It means the world to us to know your experience has been great!
Fantastic experience: My TMJD flared terribly, tried PT and muscle relaxers, only had temporary relief. Dr. Steve had an appliance (bite guard) made for me. My muscles relaxed gradually, and within a few months I now only wear the appliance 12 hours per day. My teeth are being adjusted to my correct bite, which I haven't had in 30 years. I look better, but most importantly I feel better and can sleep better. Highly recommend.
Thank you so much for the kind review Jennifer! Helping patients with chronic TMJ/TMD pain is something we take great pride in and are so glad you have gotten relief!
Positive experience: I have dental anxiety and I’m always a bit nervous when it’s time for my appointment. The staff and Dr Steve are amazing. They make me feel comfortable and take the time to explain everything clearly.
Thank you so much for the kind words Erica! Making people feel comfortable and informed is something we take very seriously so we are happy you experienced that in our office!
Fantastic experience: Im so thankful for Dr. Steve and his team. Friendly, kind, prefessional. I highly recomend. Thanks, again.
Frank, thank you so much for the kind words from all of here at Harmony! We appreciate it so much
Fantastic experience: Very happy with the whole staff at Harmony Dental Wait time is never long, emergencies are dealt with promptly, staff takes the time to address any concerns/questions we may have
Thank you so much for the review! We appreciate it and always so grateful to have patients appreciate what we do here at Harmony!
Fantastic experience: Very happy & comfortable ! Just came back from having a bridge installed and have nothing but AWESOME things to say about Dr Steve & the staff there! I was hesitant about going since this is my 1st major appliance but the ENTIRE staff made me feel comfortable from the moment I walked in the door until I walked out. I will be a Harmony Dental patient for life!!!!!
So glad you had a wonderful experience, Scott. We're committed to making sure every visit with us is just as awesome!
Fantastic experience: Update: The doctor called me to address my appointment and got me rescheduled for a time that works for my schedule. They were very responsive to my issue and my teeth are now clean! I’ve been going to this practice for 7+ years. It has changed hands at least 3 times in that span and this current practice management is by far the worst. The front desk staff is rude and not helpful. I was enroute to my appointment and got stuck in school traffic behind a bus. I called to give them a heads up I’d be 10 minutes late and they told me not to come. I have never been late before and I have never been taken back for my appointment on time when my appointment was scheduled. So if you expect your patients to wait at least 10 minutes in your waiting room, as has always been my experience, why was I denied care? Then they proceeded to try and reschedule when I told them I was driving and could not look at my calendar. Then they told me they don’t have appointments past 2:20 when appointment was at 3 their hours are absolutely ridiculous now. I’m just disappointed with the ways this practice has changed you can tell they care a lot less than past owners.
Update: Thank you so much for voicing your concerns and giving us the opportunity to make it right! Thank you for providing an update and it means so much to us!
Nina, this is not the standard or expectation we have for our patient experiences and we apologize for the negative experience you had and the way this was handled. We promise to internally handle this to ensure that this doesn't happen to you or other patients in the future. Thank you again for bringing this to our attention so that hopefully we can make this right for you.
Fantastic experience: I can’t say enough good things about this office. It’s extremely clean and very person who works there is so kind and patient. The office is run professionally with a friendly welcoming vibe. I’m so glad I found Dr. Steve and his incredible team.
Fantastic experience: WOW ! It finally feels good to go to a dentist that takes time to listen to you, the team at Harmony Dental from Erin to Dr. Steve was a true delight . The instant I walked in I was greeted with smiles and kindness , (they must have known I don't like the dentist). Dr . Steve took the time to answer my 334 questions and didn't make me feel otherwise. I really appreciate the team at Harmony dental and help making it easy to choose you as my new dentist. Thanks Henry
Thank you so much for the kind words! We pride ourselves on taking time to make sure we truly understand how we can help each patient! Thank you for trusting our office!
Fantastic experience: I highly recommend Dr. Steve and the team at Harmony Dental. I was definitely put at ease with the friendly, professional, and caring manner of everyone in the office from the admins to dental professionals. Clean, knowledgeable, up-to-date on technology and incredibly patient!
Thank you so much for the review! We appreciate the kind words and will continue to strive to deliver the best patient care we can!
Fantastic experience: I am so happy with my smile and the team at Harmony Dental. Erin the office manager & EFDA, as well as Dr. Steve are making sure my teeth are healthy and esthetically, exactly how I want them to look. Erin answered all of my questions about my new whitening trays and polished my teeth to perfection. Dr. Steve has fit me for a night guard and crowned two of my teeth. I am very happy to be a patient at Harmony. It’s great to be able to go to one practice that’s the best of both worlds.
Fantastic experience: had chipped front teeth for a while. came and got them fixed and it only took about 30 minutes, they made them look perfect. highly recommend.
Fantastic experience: Everyone at Harmony Dental has been friendly and helpful. At the front desk they are understanding and know the ins and outs of insurance. Cleanings are not painful and Dr. Steve takes his time, including explaining what is being done. I never have to wait long.
Negative experience: Updated: I will never go back here. Unfortunately Dr. Hsu is no longer there for some time. I'm disabled and have very little financial means. I cracked a tooth which lacerated the underside of my tongue and gave me an ulcer. They refused to do anything to help me unless I get thousands of dollars worth of crowns. I was able to find a dentist who WOULD help me the same day within minutes. They only care about money, not the wellbeing of patients. ---The below no longer applies-- Harmony was recommended to me by a a professor from Temple University. I switched when my previous dentist retired rather suddenly. I've had nothing but awesome experiences since then. Both Drs. Hsu are great. I've mostly been in to see Benjamin. I was very impressed that he quickly set out a plan and schedule to take care of my teeth, and kept me well informed so I could make sound decisions. The office is great, I never had issues scheduling appointments or changing them as needed. I already referred my family who were equally satisfied.
Fantastic experience: I am extremely phobic and haven't visited a dentist in over 20 years. I've had a few BAD experiences. On a recommendation I went to Harmony. They went very slow and explained every step. They make sure I am at ease before anything is done. I will be a patient here as long as possible! Highly recommend everyone on staff. They are kind and caring!
Fantastic experience: Very pleasant experience. No pain yeah
Fantastic experience: Love this place! Always has the friendliest staff, easy to work with on issues, and the Dr. is very well knowledgeable and out to do the best for your teeth. Highly recommend.
Negative experience: My Harmony Dental experience was the most painful and expensive I have ever endured. I now find that the dental ins. claim has been denied because Dr. Schluentz's procedure was not appropriate for my jaw structure and the durability of same is in question. I am still enduring pain and must visit another dentist in order to correct the situation. All of this, after putting thousands of dollars up front.
William, we are sorry that you feel this way. Our intentions, always, are to take great care of our patients and recommend the best treatment options. Please feel free to call our office if you would like to speak about your situation any further.
Fantastic experience: Dr. Steve and the staff are great to deal with. Very knowledgeable and personable.
Thank you so much Kwesi for your kind words!
Fantastic experience: Best dental experience! The Staff is incredible. Dr. Steve breaks down a plan for your best dental health. I highly recommend!
Thank you Lindsey for sharing your experience. I'm glad that we have a plan that you understand and are excited about!
Fantastic experience: I’ve always hated the dentist. I had a bad experience from my childhood. I started seeing Dr Steve at Harmony Dental. My very first visit he answered all of my concerns. He explained to me in detail all the things we would do to fix my teeth. He has amazing bedside manner. He sat with me at eye level and had a calming voice. I’ve never been more excited about fixing my smile! I’m so happy I found Harmony Dental & Dr Steve! 10/10 recommended!!
Thank you so much Kristin! Many people share their traumas and fears from past dental experiences. We strive to make sure you are happy and comfortable. We are so happy that you are excited!
Fantastic experience: My best dental experience. The attention of the Doctor and all the office staff exceeded my expectations. Recommended!!!
Thank you Josmary for sharing your experience with us and your recommendations!
Fantastic experience: Excellence is best word to describe Harmony. Starting from the amazing ladies that greet you when you walk in, they are kind and respectful. The assistants and Dr. Steve, they make you feel that you finally got someone who fills you expectations. Someone that gets what you desire for the care of you teeth. THANK YOU HARMONY DENTAL!!
Thank you Nathalie! Our patients are like family to us!
Fantastic experience: Best dentist I've had, been with them for years. You get treated like a human by friendly, easy-to-talk-to people. The work they've done has been meticulous and on point. Whether you're new to the tooth game or looking to switch up dentists, I'd recommend Harmony.
Fantastic experience: Very friendly and make it very comfortable being at a Dentist. Definitely would recommend Harmony to anyone.
Fantastic experience: I'm extremely happy with my cleaning today, September 19. It was gentle on my teeth. I usually cringe when I get my teeth cleaned. I can not be happier to make the switch and found Harmony Dental.
Fantastic experience: I have had a great experience each time I've come here! The staff is very kind and professional.
Fantastic experience: Took our daughter here who has a fear of dentist. They did an awesome job. Took their time and made her feel comfortable with the experience. Super happy and we will definitely be back..thank you so much!!!!
Fantastic experience: I have anxiety really bad when going to the dentist. My first visit was very comfortable. Friendly staff and the Doctor explained everything clearly I felt very comfortable. Highly recommend.
Thank you so much for the kind words and review! We do our best to make sure every patient feels comfortable!
Fantastic experience: Best dentist experience I’ve ever had! As an ardent dentist avoider due to poor past experiences, this office was an answer to my prayers. Cannot recommend them enough!
Thank you so much for this review and sharing your experience! We are happy to serve you.
Fantastic experience: I really am happy with the dental hygienist that I have, she is very considerate of my issues with sensitivity and takes the time to clean my teeth properly and address my gum issuesalso. Thank you!
Thank you so much for sharing your experience with our hygienist. Thank you for being a part of our office and look forward to seeing you again soon.
Fantastic experience: I expected it to be extremely difficult to pick a new dental practice after mine retired and closed. After over 40 years with the same practice. I found Harmony on Google and gave them a call. It only took 15 minutes speaking with Lauren to know I was in good hands. She assured me about my insurance coverage and was very friendly, patient, and understanding. She set everything up within days. My first cleaning, and my first visit with Dr Paola to extract a tooth that had started to seriously hurt. Everything was painless. They took great care of me from the beginning. I even received a checkup call the next day. I am extremely grateful and thankful I've found a new home in dental care.
Jeff, thank you so much for this amazing review, this made our day! We are so happy we earned your trust and have now gained a wonderful patient! :)
Fantastic experience: I’m am not the biggest fan of the dentist but their staff is the best of the best and made me feel extremely comfortable
Thank you for the kind review!!! We look forward to seeing you again.
Fantastic experience: Had a great experience with my new dentures was five times better than the original dentures nice and smooth and no stress and they did a great job
Thank you for sharing your experience with us!!
Fantastic experience: Dr. Steve and Michelle were great at making feel comfortable and give detailed explanations of what they were going to do and the WHY they were doing what they were doing. I was never pressured into anything and felt Dr. Steve has my best interest at heart. I am glad I chose Harmony Dental to be my dentist now and for the future.
Thank you for the kind review Michael!! Look forward to seeing you again!!
Positive experience: Pleasant and positive experience at Harmony Dental. Clean office and no wait! Flexible hours too. Friendly and knowledgeable staff. Willing to spend time talking about procedures and answered all questions. Patient ease and comfort a priority. Overall good experience.
Thank you Kathi for sharing your experience. We are happy to hear your positive feedback.
Fantastic experience: Once again…the whole team was amazing. Their communication was fantastic and the service even better. I can’t say enough. Highly recommend!!
Thankyou so much for your kind review! We look forward to seeing you again soon!
Fantastic experience: LOVE this dental office!
Thank you for the kind review! Look forward to see you again!!
Fantastic experience: Friendly great service. Excellent care.
Thanks for the review Matt!!!
Fantastic experience: I started going here because they offer free custom bleaching trays and bleach to all patients! The staff is so friendly and fast and the office is super clean! I've never had to wait here.
Thank you!!! We are happy to know that you have continued to have a great experience at our office. That’s our goal!!!
Fantastic experience: Great customer service and excellent dentists.
Thanks for the review Francine!!
Fantastic experience: I couldn’t be happier with the selection of this office. The staff was wonderful, from Sam at the front desk to Dr. Steve. For someone who is terrified of dentists they made me feel extremely comfortable. I definitely made the right choice.
Thank you for the kind review!!!
Fantastic experience: I absolutely recommend Harmony Dental! Everyone in the practice is so friendly and welcoming. The waiting room is very comfortable, the hours are convenient and the staff is awesome. No need to fear the dentist anymore! They do everything to ensure you are comfortable.
Cathy, thank you for the kind words!! Look forward to seeing you soon!!
Fantastic experience: Awesome Dentist!!! Highly recommended!! So professional in every way!!
Fantastic experience: New patient and happily surprised:) The staff was friendly, efficient, and on time! The office is conveniently located and cleanly.
It was a pleasure to meet you today, Christa! We look forward to continuing to serve your dental needs and thank you for the kind review!
Fantastic experience: My first visit and they made me feel so welcomed!
Fantastic experience: Friendly office staff, reasonably priced and wonderful work. They truly care about their patients!
Fantastic experience: This place is great from the doctors to Sam who was very nice and patient with me to the whole staff. I would recommend them to all my friends and family!
Fantastic experience: The Harmony Dental team has been providing outstanding care to my family and I, for many years. Recently, I shared that I have been unhappy with the shape of my teeth and had a consultation on obtaining veneers. The experience was transformational and I am very proud of my new smile. I recommend Harmony Dental’s expertise and professionalism in addressing routine care and cosmetic procedures.
Thank you so much for the kind words Karen!!!
Positive experience: I always enjoy my visits at Harmony. This past visit was really good because they truly understand my benefits and what my Insurance will cover. Priceless
Fantastic experience: Worth the travel time for me. Went in for x-rays and a cleaning for the first time here and had a great experience. Office is clean and professional, and the staff are accommodating and friendly. The hygienist and Dr. Steve were professional and knowledgeable and set up a plan to work on some dental concerns I have. I will continue to use Harmony in the future and also set up appointments for my kids.
Fantastic experience: Very caring and friendly! I have had bad experiences with many different dentists, but this was a great dental experience! Definitely recommending to family and friends!
Hi Jessica, It was a pleasure meeting you! Thank you for taking the time to let us know how we are doing. We are happy to hear you had such a positive experience. We look forward to having you back!
Fantastic experience: I’ve never had such gentle dental workers. The hygienist, doctor, and x-ray technician were all pleasant and welcoming for my first visit. They were quick and efficient. I’m so glad I was recommended to Harmony Dental.
Meredith, Thank you for leaving us such a kind review! We understand time is valuable. So we do our very best to provide our patients with exceptional dental care in a timely manner. Thank you again! We look forward to having you back at your next visit!
Fantastic experience: My name is Lori and I recently had a molar extracted and a bone graft done to start the procedure for and implant. I had been putting it off, I was quite anxious about the procedure and I have had a lot done in my 68 years! Dr Paola is amazing! The procedure went so smoothly, a bit of Novocain and I had no pain at all. I was there less than an hour. I expected some discomfort when I got home, but I had none. Took two Motrin when I felt the Novocain wear off as a precaution... I needed no pain meds after that. No swelling, no bruising. Highly recommend Dr Paola and her entire staff! I had been a patient of Dr Hsu and am so glad I stayed with this group. And Sam is pretty awesome too!
Lori, thank you so very much for your kind words! We sincerely appreciate you taking the time to recommend our office and leave us a review!
Fantastic experience: Safe and clean in all the ways; felt so great to have my teeth cleaned professionally again! Holly the hygienist has solid attention to detail as well as gentleness so a wonderful experience. Looking forward to returning!
Gwendolyn, thank you for such kind feedback! We are please to hear you enjoyed your experience with us. It is always our goal to make sure each experience with us is a positive one. We look forward to having you back!
Fantastic experience: Harmony is clean, organized and worked with me on accommodating my schedule to get my appointments made. Very pleased with the staff and dental work!
Jennifer, thank you so much for taking the time to provide us with such positive feedback! We try our best to accommodate the needs of our patients. We are happy to hear your experience with us has been a positive one!
Fantastic experience: First time here. Everyone was super friendly and helpful. Very clean. Was very happy with my experience!
Fantastic experience: I love this dental office. From the moment you walk through the door to the moment you leave it is such a clean, nice, and professional experience. I had to come during Covid 19 for a sore tooth and they were so clean and took all precautions to ensure the safety of the patients and staff.
Thank you Dawn for giving our office 5 stars! That is our goal!
Fantastic experience: I was one of the first patients back in the office in our post-Covid-19 world. I was a bit nervous when I arrived, but the processes in place put me at ease from the start. I was greeted at the front door by the team in full protective gear (including masks, face shields, and gowns), had my temperature taken, sanitized my hands, and was asked to wear my mask whenever my tooth was not being worked on. In the end it was close to being a routine visit to Harmony, we were all just wearing more stuff. Separate from the Covid-related precautions, but equally important to mention, is how smoothly the actual crown replacement went. It was so much less uncomfortable, and so much less stressful, than I was worried it would be. I can not recommend Harmony Dental strongly enough!
Fantastic experience: Today was my first appointment. I originally sought this office out because it was close to my job and I’m glad I took the chance. They made me feel so welcome and heard. Definitely would recommend to my family and friends.
Chelsea, it was such a pleasure meeting you today. We appreciate the great review and we look forward to continuing care and meeting your friends and family!
Fantastic experience: I continue to have a great experience at Harmony Dental. Everyone from the front office staff to dr Paola are friendly and very helpful. They have Saturday and late hours on certain days. I am more than pleased with the service I received.
Lisa, thank you so much for the wonderful review. We love having you as our patient!
Fantastic experience: I am a new client and have a real fear of dentists so I’m extremely picky on who I will see. This practice is great and the staff is friendly, patient and caring and the evening hours are a huge plus! Melanie is wonderful!
Thank you so much for your kind words, Adrienne. We enjoyed meeting you and look forward to continuing care with you!
Fantastic experience: Great office staff - everyone is warm and welcoming. Great dental care that leaves you feeling good when you leave. Highly recommend to anyone living in the area
Thank you so much for the great review, Benjamin! It was a pleasure meeting you!!! We look forward to treating you and your family in the future.
Fantastic experience: To everyone at Harmony Dental, I really appreciate your efforts to help us with this unusual situation. My parents and I have been coming to Harmony Dental since Dr.Hsu first started his dental practice. My parents and their grandchildren had been in a horrific tragedy on Halloween night. A tree fell on their home and we haven't been able to retrieve my father's dentures from the aftermath. Harmony dental came out to the hospital to make new dentures for my dad. Thank you Harmony Dental!!! From the, Cupid Family
We love the Cupid Family! Anything you need, please do not hesitate to call us!
Well wishes to all of you!
Fantastic experience: This was my first visit and it was a wonderful experience. The front office person was kind and helpful. She took the time to explain my insurance. Both my hygienist and dentist were thorough and nice. I would recommend this place! I will be bringing my son when he turns two.
Kristie, thank you for the kind words and the awesome review. We look forward to meeting your son and continuing your treatment with you!
Fantastic experience: Best dentist visit ever. Great service and my teeth look great. Highly reccomend!!!!
We loved meeting you, Sam! Thank you for the awesome review!
Fantastic experience: I had a great first experience at Harmony Dental. From my initial greeting with Lauren to my cleaning by Melanie to my visit with Dr. Paola, everyone was knowledgeable, professional, and fun to speak with. I am so glad I found this practice!
Adam, it was great meeting you today! We love patients like you and we look forward to continuing care with you. Thank you for the great review!
Fantastic experience: The staff here is so friendly and the services are state of the art!! I am so glad I switched!!
Fantastic experience: It was my first visit from the very beginning I was greeted with a smile and a enthusiasm for the office manager, the hygienist was thorough and friendly and the doctor was friendly thorough kind and nice. What a great place. I'll be back
Thanks for the great review Phil! It was so nice meeting you yesterday and can't wait to see you for your next maintenance visit.
Fantastic experience: Great place for a person like me who’s squeamish about being in the dentists chair. Very friendly staff, calm environment. Highly recommended.
J, it was a pleasure to meet you and your son today! Thanks for the awesome review! We look forward to seeing you again! Have a great weekend!
Fantastic experience: SUPER FRIENDLY STAFF! I hadn't been to a dentist in 20ish years, so needless to say I was a bit nervous. Through the entire process I felt welcomed and comfortable. They were also helpful in making a game plan for some whitening and such beyond just general dental health. I would highly recommend to anyone looking for local dentist.
Rob, thank you so much for this wonderful review. It was a pleasure to meet you and we look forward to completing your treatment plan together! See you soon!
Fantastic experience: This place is INCREDIBLE!! I 100% recommend Harmony Dental Health! If you’re looking for a dentist you need to go here! I had a really bad experience with a dentist when I was younger so I was petrified to go to any dentist, but I was recommended to Harmony Dental Health because of how caring and warm and kind they are and my friend who recommended me was right on the money!! They completely understood my hesitation and worked with me to make sure I felt comfortable and if I needed a break they would give me a break. I am never going to any other dentist ever again and I’m no longer scared of the dentist!
Rachel, thank you for the wonderful review!
Our goal is to make all of our patients feel comfortable and happy with us. We are so glad that you had such a great experience here and we look forward to having you as our patient. It was a pleasure to meet you and your fiance on Saturday!
See you soon!!
Fantastic experience: Clean, friendly, fast and very personable! Would and have recommended to family and friends.
Thank you for your wonderful review, Jacob! Looking forward to seeing you at your next cleaning visit.
Fantastic experience: Harmony Dental is the best! I am actually excited to go back there for my routine care! Unfortunately, I had to pay a visit this week due to some pain and discomfort. The reception team were extremely eager to help to ensure I could be seen by the doctor immediately. The doctor and hygienists are so gentle and thorough! I never had such a positive experience at the dentist. You can tell that this team is all about their patients and will do anything they can to make you feel at “home”. Thank you!!
Negative experience: Based on the work I had done and still dealing with, I think they left my mouth worst than what it was, I really ended up not going back. After they gutted me on money. Not referring them to anyone.
Negative experience: Unfortunately the front desk staff seems to be a challenge for this office. I have been coming here for several years and Maryann would talk too much, she would share things with patients that were not appropriate. Now Amy is to over the top and gives medical advice every time I visit or shares dental advice that really is not her place. Lauren is cold hearted and rude. She basically called me a liar when I told her what I had done in the office, scanning through my history repeating to me that "the information inst on my chart". Low and behold she was reviewing the wrong year. Rather apologize for basically telling me I dont know my own history, she swiftly moved on to find something else ruse to say. She interrupts me off when i am trying to gather information about my billing concerns and she is short when I have questions or need help. She seems experienced but unhappy and lacks a significant amount of customer service skills. The actual medical staff as far as the doc, other hygienist and Sam are amazing but the front desk people make me not want to continue my relationship with the office.
I apologize for your experience with our front desk team. I would like to discuss this in private with you, if you are willing, so that I can get a better understanding of what has transpired and find a solution to the issue. Unfortunately, there is no name attached to this review so I can't contact you directly. Please reach out to me at 215-643-0363.
Thank you, Dr. Paola Bukovcan
Fantastic experience: Without question or hesitation, make the appointment! I reached out to Harmony for an emergency visit after a long tireless night of tooth pain! I recently moved to the area and hadn’t yet secured a new dentist but I was desperate. I took a plunge simply because their office was the first to open that morning. They squeezed me, a new patient, in their busy schedule and I was there an hour after they opened. The office was relaxing, the staff was friendly and helpful, and the doctor was impressive beyond belief. I have never met a dentist that was so intrinsically invested in the absolute best solution for me as an individual. She spent 45 minutes trying to determine the root cause of my tooth pain, considering and weighing out the options with me. When it was time for the novicane, the hygienist administered the medicine needle better than ANYONE I have ever experienced! She was down to earth, and an absolute professional- I didn’t feel the needle AT ALL! Once I was numb, I finally felt my body at rest and after zero sleep the night before, I could barely keep my eyes open! The doctor came in, laid a blanket on me and dimmed the lights. Talk about empathizing with their patient! This office went above and beyond to help me find relief and it all came so natural to them! Thank you all for such a pleasant experience after a long painful night! So happy I found you! I will certainly be back!
Thank you so much for the awesome review Caitlin!! We were so happy to be able to get you out of pain. We really try our hardest to make sure you have a comfortable experience at Harmony. I'm so glad we met and can't wait to see you at your next visit!
Fantastic experience: The only Dentist you will ever need. They are welcoming, caring and very professional!
Thanks for the review Lynda! We love seeing you when you come in for your visits. It's easy for us to be caring and professional when we have such great patients like you!!
Fantastic experience: Great experience, everyone was really nice and helpful! They did everything they could to make you feel relaxed while they work on your teeth, highly recommend
Thanks for the great review Justina! We like to feel relaxed when we have our appointments too, so we always try to give the same experience to our patients. It was so nice meeting you and we can't wait to see you for your next check up!
Fantastic experience: Excellent dentist! The facility is clean. The staff is friendly and knowledgable. I never find myself waiting longer than 3 minutes. And best of all my experience is painless. It's hard to find a good dentist that truly cares. This place is one that does .
Eneida, thank you so much for the awesome review. At Harmony, out patients are more like family and we never leave our family waiting! We love having you as a patient and can't wait to see your beautiful smile at your next visit!!
Fantastic experience: This is THE BEST dentist I have ever been to. The entire staff is so kind and personable and will do everything to make sure you are happy with your treatment and your smile. I have had some bad experiences with other dentist’s office, where I felt like they were just trying to make money off me, but Harmony Dental couldn’t be more opposite. I have always been self conscious about my teeth and they took the time and care to make them beautiful and I couldn’t be more grateful. As long as I am in the area I will be coming back to this wonderful office and staff.
Fantastic experience: Harmony was a great and pleasant experience from the moment I walked in. Very pleased with the work I received from the knowledgeable staff.
Fantastic experience: Great staff. I hate going to the dentist, but they were really patient and caring.
Fantastic experience: Very professional and detailed oriented. Look no further.
Fantastic experience: This practice is excellent, from the Dentist to the technicians and all the staff! Quality dental work and in my opinion, painless! Very fair pricing. I am so glad I decided to go to Harmony Dental
We're happy you decided to come here too Anthony! We strive to practice top quality dentistry in a calm, relaxing and comfortable environment. Thank you for the great review!
Fantastic experience: My experience with Harmony Dental has been a very pleasant experience for several years. The owners were and are very nice. The technicians have all been very good at their jobs. I would recommend Harmony Dental to friends and family.
Fantastic experience: Great office great staff ..
Fantastic experience: When my Dentist of many years retired, it was with trepidation I sought out a new Dentist. Dentist visits have always been a high anxiety event as I have sensitive teeth and even a cleaning is problematic. 2nd stop was Harmony Dentistry and the search ended there. Friendly staff, great dentist in Dr Pauolo. Going to my checkups is no longer a high anxiety event. Scheduling is flexible and they have days for late appointments, days for early appointments and some weekend days. 2 thumbs up, 5 stars!! I am glad I found them
Fantastic experience: I had not been to the dentist in a very long time, I absolutely dreaded going. I only made an appointment because I had an issue with my tooth. I was amazed by the service at Harmony Dental! All staff members are so sweet and they really tell you your options so there are no surprise bills! They even have TVs on the ceiling so you can watch a movie while getting work done! Completely distracted me and kept me so calm the entire time. Highly recommend!
Fantastic experience: I have DENTALPHOBIA (I am scared and do not like dentists from a previous young adult experience), however, I needed an emergency appointment because my temporary crown came off just after one day and the dentist that put it on was in a whole other state. Anyway, not only were the staff completely accommodating and sensitive to my needs, they were kind, courteous and thorough. I LOVED the Dental Assistant Stephanie and Dr. Paola was absolutely a DREAM. I am going back to get everything I can get that my insurance will cover. GREAT PLACE!
It was so nice meeting you yesterday! At Harmony we really strive to approach dentistry in the gentlest way and glad you had a great experience. We cannot wait to see you again.
Fantastic experience: I highly recommend this dental practice to anyone in need of a new dentist. The staff is fantastic, hours are accommodating, and they really do make every effort to keep you comfortable.
Thanks for the great review Meghan! We are so lucky to have such amazing patients at Harmony, it makes going to work so enjoyable.
Positive experience: Very nice staff. They are also up front about what you need and the cost.
We really appreciate the get review Jennifer. Can't wait to see you again for your next appointment!
Positive experience: Knowledgeable and kind staff with relaxing office atmosphere
Thank you Dorene!
Fantastic experience: First..the and new technology going on in this business is fantastic. Engaging patients to participate is good for successful business. It's made simple and works. .. The front desk manager is quite friendly, knowledgeable and makes one comfortable. I appreciated that. My personal financials were spelled out and once settled..a thank you was awarded which you dont often get these days. Staff is excellent as always. Dr. Paola has surrounded herself with real professionals. The atmosphere is inviting, pleasant and several hours in the chair zoom by. I'm a schimish patient in a dental chair but I like going here and am anxious to get my mouth in order.
Thank you Deborah for giving us such an awesome review! We really appreciate all your positive comments and will keep striving to make every visit just as excellent, professional and inviting.
Fantastic experience: Harmony Dental is amazing and I cannot say enough good things about them. Dr. Bukovcan is professional, knowlegeable, and takes the time to explain each procedure to make sure I fully understand the treatment process. The office staff is extremely helpful and friendly - they have gone above and beyond to help me schedule appointments that don’t conflict with my hectic work schedule. The office is modern and clean, they even have a pot of tea brewing for patients to enjoy! I hope Dr. B and her staff stay in practice a long time as it will be hard for me to go to anyone else after I have already been to the best!
Hi Beth! Thanks so much for the great review. At Harmony we do try our best to accommodate all your needs and a little extra too, so we will keep that tea nice and hot for you! We can't wait to see you for your next appointment.
Fantastic experience: I absolutely love going to Harmony Dental! There's no team that comes close in comparison to Dr. Paola's. Dr. Paola, Melanie, Stephanie and Sue work together to make sure you're getting the best overall treatment and take time to explain the options available. I've been a patient since the previous owners, and though I miss the Hsu's, I'm glad it's Dr. Paola that's continuing Harmony's quality services. Though I usually go for general dental work (teeth cleanings, fillings), I decided to try out the Smile Perfected teeth whitening treatment and I'm so happy that I did! I've never had such a bright, white smile. I think I'll need one more treatment to get my teeth super white (I drink a lot of tea and coffee), but I'm so happy with the initial whitening! I highly recommend Harmony Dental!
Thank you so much for all the kind works Stella. Many of our patients love the new whitening that we have in the office and I'm gland you had a great results. We love having you as our patient and can't wait to see you for your next cleaning!
Fantastic experience: Beautiful office. Friendly, knowledgable staff. Wonderful experience for those with dental anxiety!!!! Highly recommend.
Thanks for the review Shan. At Harmony we really try to make it a calm and relaxing environment and I'm glad you had a wonderful experience. See you at your next cleaning!
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