Dental Care of Pewaukee
Welcome to Dental Care of Pewaukee, your trusted partner for comprehensive oral health in Pewaukee, Wisconsin. We believe that every patient deserves a healthy, beautiful smile, which is why our team of experienced dentists—Dr. Jeffrey S. Niedziela, Dr. Peter Hancovsky, and Dr. Marjorey E. Razdolsky—combines advanced dental technology with a gentle, compassionate approach to create a comfortable and welcoming environment for patients of all ages.
At our practice, we go beyond basic check-ups to offer a full spectrum of dental services tailored to your unique needs. Whether you require preventive care, restorative dentistry such as dentures and root canal therapy, endodontic treatments to preserve tooth health, or cosmetic solutions like Invisalign® to straighten your smile, we are dedicated to helping you achieve your aesthetic and health goals. Our team is particularly committed to easing dental anxiety, ensuring that every visit is stress-free and pleasant.
Located conveniently at 1459 Capitol Dr, we pride ourselves on being a family-oriented practice where you are heard and cared for. We accept various insurance plans and offer flexible payment options to make quality dental care accessible to everyone. Experience the difference of personalized, high-quality dental care by scheduling your appointment with us today.
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 7h-18h
- wednesday: 7h-16h
- thursday: 7h-18h
- friday: 8h-14h
- saturday: (closed)
Our comment from Best Dentists Club about Dental Care of Pewaukee:
A Trusted Dental Home for the Whole Family
Dental Care of Pewaukee, now operating as part of Forward Dental, has established itself as a premier destination for comprehensive oral health in Wisconsin. Led by experienced clinicians including Dr. Jeffrey S. Niedziela, Dr. Peter Hancovsky, and Dr. Marjory E. Razdolsky, the practice combines advanced technology with a compassionate approach. Patients frequently highlight the team’s ability to provide thorough, gentle care that prioritizes comfort and clear communication, making it a favorite for families seeking a long-term dental partner.
Exceptional Patient Comfort and Anxiety Management
A standout feature of this clinic is its dedication to creating a stress-free environment. Reviews consistently praise the staff for their patience and empathy, particularly with patients who experience dental anxiety or have sensitive teeth. Many visitors note that the hygienists and dentists take the time to explain every step, use gentle techniques, and ensure the patient feels in control throughout the procedure. This supportive atmosphere has turned first-time visits and complex treatments into positive experiences for many.
Advanced Technology and Modern Facilities
The clinic boasts a state-of-the-art facility equipped with the latest dental technology. Patients appreciate the use of digital imaging and on-screen displays that allow them to see exactly what the dentist sees, fostering transparency and better understanding of their oral health. The modern, spacious offices provide a welcoming backdrop for care, while the efficient use of technology helps streamline exams and treatment planning.
Comprehensive Care and Specialized Services
Beyond routine cleanings, the practice offers a wide array of services including restorative dentistry, crowns, root canals, and extractions. The dentists are noted for their meticulous attention to detail, particularly in ensuring proper bite alignment and aesthetic outcomes. Whether it’s a simple filling or a more involved restorative procedure, the team works collaboratively to provide options and achieve the best possible results for their patients.
Dental Care of Pewaukee: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 451 reviews
Fantastic experience: Moved to Dental Care of Pewaukee and love it. My hygienist has been great, super friendly staff and quick!
Thanks for sharing your feedback with us.
Negative experience: Spent at least two hours trying to get my tooth numb and couldn't so they could not complete my service. Left in extreme pain (caused by them trying to pull a tooth that wasn't numb) with a referral to a dentist that did not do the type of work they said I needed. They then charged me for work not done. Went to a different dentist and they had no issues, got my tooth numb on the first try and I was in and out in less than an hour.
Hi,Ted Harbaugh. Professional excellence is important to us, and we appreciate you taking the time to share your thoughts. To protect everyone’s privacy, we are unable to discuss specific matters in a public forum. If you would like to share more information with us directly, please call our office at (262) 691-3931. Thank you for your feedback.
Fantastic experience: From the first contact with the office, I've been met with a most excellent mix of professionalism and friendliness. Mia and Dr. Raz are the best!!!
We value every piece of feedback we receive – thank you!
Fantastic experience: I just moved to the area from Michigan. This was my first appointment. I feel like this visit was the beginning of a seamless transition from my previous dentist and periodontist. Very nice office and welcoming staff. Very friendly, professional staff and doctor.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Everyone was very professional and made sure I was comfortable through the entire stay.
Feedback like yours helps us continue doing our best.
Fantastic experience: Great place with a great team. Look forward to my next visit
This feedback means the world to us. Thank you!
Fantastic experience: Dental Care of Peawaukee had the brightest smiles while using their educational knowledge and experience to make the brightest smiles happen! With expertise, clientele service, and teamwork between Doctor and Dental Hygenist, I found myself smiling wider than I had before I walked in. Thank you to Abbigael Depies for the excellent service and keeping me confident. Keep up the great attitude and hardworking mindset.
Your feedback helps us continue to improve – thank you!
Fantastic experience: I was very pleased with all staff upon first visit. Very welcoming and friendly! My hygenist was very nice and addressed my concerns and kept me at ease. The dentist Peter Hancovsky was great too! I am pleased to have found a great Dental Office!
Thanks, we appreciate it so much!
Fantastic experience: Very modern office. Friendly staff from the front desk to the dental hygienist to the dentist. Technology allowed me to see on a monitor everything the dentist saw in mouth very clearly. He explained to me what he was seeing, what he planned to do and why. Glad I switched over to them.
Thanks a bunch! We hope you have a great rest of your day.
Positive experience: I'm a long time customer. They have friendly staff, but it seems rushed like their goal is cranking patients through. It seems like they have resolved their billing problems
Thanks for your feedback – it truly matters to us.
Fantastic experience: Love Dr. Jeff and the great staff at Dental Care of Pewaukee. We've been going here for years and have always been completely satisfied with the service, cleanliness, and professionalism. Highly recommmend!
Hello Karen;
Thank you for leaving such a nice review. We are glad to have you as a dedicated patient.
Fantastic experience: Great hygienist. Dentist was very knowledgeable. All the employees were very helpful.
Thank you very much!
Fantastic experience: Dr Pete and my higentist were great. Very efficient and thorough. They options for a needed crown were communicated well. Thanks!
Thank you very much!
Fantastic experience: I like all the treatment options and information the staff gives when there's a decision to make. They seem very supportive and easy to work with. The dentist himself called me to explain my options. That was impressive to me compared to other dentists I have gone to.
Thanks so much!
Fantastic experience: Very friendly and caring staff. Felt comfortable and well informed about my future dental treatments.
Thank you for reviewing our office!
Fantastic experience: Clean and efficient business. Great staff!
We love seeing these reviews! Thank you!
Fantastic experience: I'm always confident going you. I have complete faith in Dr Jeffs work.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I’m so glad I chose DCP. Dr Raz, Brooke and Johanna treat you will respect, caring and gentleness. I can’t thank them enough for taking such great care of me. I would highly recommend them. Thank you!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Awesome place! I have been going here for several years now and I have a great experience every time! The hygienists really meet your needs. I have very sensitive teeth and they always make sure to accommodate making me feel as comfortable as possible.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Shannon is a knowledgeable and skilled hygienist. Dentist’s exam seemed thorough. This office cares about your dental health.
Thanks! We love our patients!
Fantastic experience: Excellent service!! Hygienist was great as was staff!!
Thank you very much!
Fantastic experience: Best / most efficient dentist I have ever been to. Everything always goes quickly and smoothly. 10/10 would recommend!
We’re proud of our team and grateful for feedback like yours.
Fantastic experience: Great teamwork, clean and very friendly staff, Shannon as always caring And efficient! Thank you dental care group for the good work!
We’re happy to hear you had a positive visit – thank you!
Fantastic experience: I've been going to Dental Care Of Pewaukee for years and I always leave an appointment satisfied. My hygienist Shannon does a great job cleaning my teeth and the last time I was there for a crown Dr Pete did an excellent job building and fitting my crown.
We’ll be sure to share your feedback with our team. Thank you!
Fantastic experience: Shannon was excellent taking care of my cleaning and answering all my questions!
This feedback means the world to us. Thank you!
Fantastic experience: My 88 year old mother with dementia experienced her first time visit with Dr. Jeff that resulted in exceptional care with a thorough examination done with compassion. Staff assisted with my 89 year old father in the seating area. Dr. Jeff provided a detailed follow-up treatment plan for her next visit. The communication prior to the appointment, during the visit and afterwards was outstanding. What a great staff! I highly recommend Dental Care of Pewaukee for all ages!
Feedback like yours helps us continue doing our best.
Negative experience: This was my first experience with this dental group. Not impressed felt they were pressuring me. My teeth are straight and they wanted me to get braces or Invisalign. Will look for a new dentist.
Thank you for reviewing our office, Kelly. We strive to deliver the highest quality dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. If you have any specific concerns or would like to share more information, please contact our office directly at (262) 691-3931, and we’d be happy to address the details of this review with you. Your input helps us grow and improve.
Fantastic experience: This is a wonderful Dental Practice with highly qualified people working there who help educate & teach preventative maintenance for better care of my teeth
Thanks! Have a wonderful day!
Negative experience: Too pricey . Too many X-rays . Due to high cost of treatment plan have scheduled 2nd opinion. Dentist was very nice . Actual dental rooms not very private , fairly noisy and I heard conversations around me.
Hello, Betsy Kendziorski. Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Your input is valuable to us, please call us at (262) 691-3931, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: Have been going here for several years. From the office staff to the hygienists and dentists, I have always had very good interactions.
Thank you for reviewing our office, Steve. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: New state of the art facility and great staff!
We value every piece of feedback we receive – thank you!
Positive experience: Great experience, efficient staff and real skilled and friendly assistant . Patient dentist who explained the particulars.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: The Dental Care of Pewaukee take time to take care of my dental needs. Each time they express what is needed for my health. Do not hesitate. Grateful. My hygienists always nice. Dentist to!
Thank you for recognizing the work our team does.
Fantastic experience: I have had bad experiences with dentists at other practices and my hygienist Nicole and Dr. Pete listened to my concerns and fears and made me feel heard and understood. I appreciate that both took the time to walk me through different aspects of my treatments and answer any and all questions I had. I have also gone to Dr. Ras a couple of times and she is amazing as well. Overall, this is a great practice and the dentists all work together to make sure the patients get the best care possible.
Thanks, we appreciate it so much!
Fantastic experience: I had a wonderful experience from checking in being treated and leaving a wonderful and comfortable experience
Thank you for reviewing our office!
Positive experience: Need to be aware of scheduled times for appointments 10 means 10 not 10:20....we all have things to do
Hi,Debra Ellenberger. Your feedback is important to us. If you would like to provide additional information or speak with us directly, please call our office at (262) 691-3931. We value your feedback and welcome the opportunity to connect with you.
Fantastic experience: Caring team. Dr. JEFF is great with me as a nervous patient.
Thanks! Have a wonderful day!
Fantastic experience: Very happy with my experience.
We really appreciate you taking the time to leave this review. Thank you!
Positive experience: My exam and cleaning were fine. However I was told I need a bridge replacement and that someone would be in touch with me with details. I am still waiting almost one week later....
We value every piece of feedback we receive – thank you!
Negative experience: I lost 4 hours of work to sit there for 2 hours for X-rays and pictures. I never got my teeth cleaned and have to go back. I came there at that time to get everything done.
Thank you for reviewing our office, John Schwoegler. We strive to deliver the highest quality dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. If you have any specific concerns or would like to share more information, please contact our office directly at (262) 691-3931, and we’d be happy to address the details of this review with you. Your input helps us grow and improve.
Fantastic experience: Niki is an excellent hygienist! All the staff are very welcoming and friendly! Care is the best you can get!
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: So far, this place been very good. I’m very pleased with the dentist Marjorey E Razdolsky, DDS this place are so friendly I certainly give them five stars. They are good I had two crowns put in and I will be going back next year cause my insurance ran out, but these people are very good and I went to many different dentists in my lifetime. I hope they’re there for quite some time and I hope my dentist will be there for length of time and not to go away. The worst thing is is when you get to know your doctor and then they leave. I particularly don’t like that. so I hope she stays for a length of time this place is great from a very concerned patient
We love seeing these reviews! Thank you!
Fantastic experience: Amazing hygienist Melissa and beautiful new building made for an awesome experience!
Thanks, we appreciate it so much!
Fantastic experience: Dr Jeff was definitely disrespectful to us. In contrast, his assistant Michelle was very professional and polite. We have decided not to continue going to Dental Care of Pewaukee.
Thank you for your feedback. Our team is committed to providing excellent care for all patients. Please call us at 262-691-3931, and a member of our team will be happy to speak with you. Thank you.
Fantastic experience: Early May 2026 , My first dental cleaning at Dental Care of Pewaukee! I am of the older generation and been to many dental establishments over my decades.DCP is top notch. Super friendly, knowledgeable, helpful. Makes one feel comfortable. Had previous appt w Dr Jeff (on an advisory look at a mouth issue & steered me in right direction). At this cleaning (by super Lori), Doc Pete did extensive review and discussed some procedures in my future. I could see with my own eyes from the mouth scans the issues he pointed out to me. No questions left unanswered. No hesitation on my part to recommend this facility. Ruth J.
Thanks! Have a wonderful day!
Fantastic experience: Staff are very friendly. I had really good experience on initial visit. Lori is my hygienist. She's very nice And date. For most xray , exam and cleaning.Dr Peter Hancovsky is a very caring doctor. He listens my concern. The second appointment was my cavity repair. I felt very comfortable during the procedure.
Thanks, we appreciate it so much!
Fantastic experience: Kind and polite staff with skilled dental experts.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: Dr Pete is a great person, and an honest dentist. He cares about doing the right thing for the patient, and goes above and beyond to make a happy customer. Very happy with him!
Thanks! Have a wonderful day!
Fantastic experience: Excellent service from Ashley.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: This was my first visit and everyone was very professional, knowledgeable and very personable. Thank you to all.
This feedback means the world to us. Thank you!
Fantastic experience: Became a patient of Peter Hancovsky, DDS, The Dental group was able to take me, as a new patient and all in the first hour did a preliminary check up with x-rays and took the first step toward a new crown. No pain or discomfort. If you need dental work done I recommend this group very, very highly.
Thank you!
Fantastic experience: Great team. Very caring and supportive. Would highly recommend.
Thanks! Have a wonderful day!
Fantastic experience: Came in for a walk in to get a painful wisdom tooth removed got me in for an apt same day and removed it no surgery and under 2 HOURS would recommend anyone come here and all of they're doctors are very friendly
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: A great dental practice! My hygienist made sure that I was comfortable throughout my appointment. Would highly recommend!
Fantastic experience: Hygienist Shannon is amazing. Dr. Jeff N is awesome!
Our patients mean the world to us. Thank you so much!
Fantastic experience: Absolutely amazing place. Staff was warm and friendly. They were patient as I explained my situation and helped me with a plan to get a smile the would scare Frankenstein fixed and more acceptable. Brooke was very friendly and helped me relax for my appointment. Definitely plan on recommending and taking the rest of my family there.
We’re proud of our team and grateful for feedback like yours.
Fantastic experience: The experience I had at this dentist was awesome. They were able to get me in the same day because of a chipped wisdom tooth. Dr. Niedziela is very knowledgeable and explains the process and everything before doing so as well as the ladies that were assisting him. The area is healing wonderfully and with absolutely minimal pain. Definitely recommend and will be back.
Thanks, we appreciate it so much!
Fantastic experience: My first time visiting and having work done the very same day! (Very impressed!) Dr Jeff and his team get things done in a very professional way, you walk out feeling appreciated not just another number. I'm looking forward to the treatment plan and work they have presented to me. Whoever looks forward going to a dentist! I do now, and I'm not easy to impress! Alan Lenske
Thank you for your review! We hope you have a great day!
Fantastic experience: Very polite, informative and most of all extremely reasonable on pricing
Thank you for reviewing our office!
Fantastic experience: I have lived in 6 states and multiple countries around the world, and been have been seen by dentist in all locations….Dr. Niedziela is the best I have ever seen! I wish Google would let me rate this practice higher, because 5 stars just seems inadequate for the quality of service they provide.
Reviews like this motivate our team every day – thank you!
Fantastic experience: Everyone was very kind & knowledgeable. I would definitely recommend them to my friends
This feedback means the world to us. Thank you!
Fantastic experience: Staff is knowledgeable and compassionate. Got me in same day as a new patient and performed a crown in one visit.
Thank you!
Fantastic experience: Cannot say enough good things about this dental practice. Friendly, efficient and very kind. My kids have huge anxiety over going to the dentist & the staff went above and beyond to make them feel comfortable - both kids walked away saying ‘Best dentist Ever’
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: First of all, the new dental building is amazing! Melissa was so kind, the whole time she was informing me of what she was doing and asking how I was doing throughout my appointment. She was pleasant and professional, always putting the patient first!
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: First time going to dentist in 6 years, felt comfortable and well cared for. Also appreciated the technology available as part of the routine check-up and affordability with insurance.
Thanks for reviewing our office!
Fantastic experience: I had my semi-annual exam and dental hygiene cleaning yesterday. Michelle, my dental hygienist, was truly a pleasure to meet. It is clear to see that she loves her work and is highly professional. Passionate, genuine and empathetic. She made my day!
Thank you so much! Our team loves seeing these reviews!
Positive experience: The hygienist has always been awesome! The exam chairs at the new office are REALLY REALLY uncomfortable. The arm rest are way to short & when I was laid back it could not be adjusted or the pillow think made it worse. No support for the neck.
Fantastic experience: They have skills and jokes to match my own! It seems to be a healthy work environment and it shows.
Thanks, we appreciate it so much!
Negative experience: Very disappointed. Spent 1.5 hours for a cleaning. My cleaning only took 30 minutes. The rest was selling me on teeth issues. I feel this place is a scam and a big money pit. My how my teeth must've changed in 6 months. My dental insurance changed so I have to figure. Will be looking for new dental insurance so I can go back to my long time dentist of over 15 years who I trust
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Your input is valuable to us, please call us at 262-691-3931, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: Niki was the best hygienist for cleaning my sensitive teeth. She did a great job with little pain. Dr Pete was very kind and knowledgeable Both are fantastic!!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: The dental assistant, Michelle I believe is her name, was super kind and very vocal about what she’s doing when she’s doing it. There were no surprise pokes or harsh movements. Super bubbly and talkative too!
We love seeing these reviews! Thank you!
Positive experience: I don't agree with pulling a big tooth & not putting in any stitches. Everyone here is great to work with.
Fantastic experience: Knowledgeable, doctor-patient interaction pleasant and thorough. Professional in all aspects.
Thanks! Have a wonderful day!
Fantastic experience: I was treated very well. They explained every step. After, I was able to view my teeth on a screen and shown any problem areas. Lori did an excellent job as my hygienist. I have found my new dentist and feel great about it!
We love seeing these reviews! Thank you!
Fantastic experience: I felt comfortable with the staff and everyone was so friendly
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: The dentists have been providing my dental care now for 9 years and they are terrific. Last year when I had questions about my upcoming procedure, they had me stop in and clear up my confusion. When I went in they even were able to do the procedure right there and then. What a relief to not have to worry about it until August when it was scheduled. Their new office building is beautiful and the parking is adjacent to the building making a much shorter walk.
Thanks so much!
Fantastic experience: Beautiful office. Michelle is so sweet and relatable. I’ve been coming here since I moved to Wisconsin and I’ve not been disappointed!
This feedback means the world to us. Thank you!
Fantastic experience: Service is always good!! My dentist is awesome, and staff is amazing. Love them all!!
Thank you for reviewing our office!
Fantastic experience: Everyone did a wonderful job in a timely manner and was very professional. I can’t wait to go back for more work, very pleased and completely satisfied.
Thanks! Have a wonderful day!
Fantastic experience: Very kind and friendly staff. Everyone took time explaining the procedure and made sure I was comfortable during the process. They made sure all my questions or concerns were answered. Really helped me with the fear of going to the dentist.
Thanks, we appreciate it so much!
Fantastic experience: They did a great job as a team. After my cleaning, I was able to immediately see a doctor and have my chipped filling fixed. My dentist did a wonderful job of keeping me numb during the procedure. The team also did a great job of answering my questions, giving me options and prices.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: Beyond disappointed with my experience. initial appointment, for a cleaning, was 3 HOURS! I have never before had to pay for anything 'extra' at a cleaning before, but I left with a $100+ bill. Then I needed a crown done and the permanent crown has no shape, they ground it down so much. Both the assistant and dentist completely ignored how much pain I was in, pretty sure I need a root canal on the tooth. I have a high tolerance for pain, but I was crying in the chair. So mad that I paid an obscene amount of money for this horrible service. For the cleaning and the crown prep I got surveys right away, nothing for this appointment I am sure because they knew how upset I am.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 262-691-3931. Thank you.
Fantastic experience: Everyone is very friendly and helpful. Great service
Thanks a bunch! Have a great rest of your day!
Fantastic experience: I have gotten excellent care for my teeth from everyone at Dental Care of Pewaukee. Because of them I will continue to have them care for my teeth going forward. I highly recommend Dr Jeff, he is an exceptional dentist.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: It was already a tough day when I went in to have a sore tooth checked and found out it required a root canal right away. My dentist and the entire staff were so nice and took care of it, avoiding a thanksgiving tooth dilemma.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Excellant dialog,professional, kind & caring. Very knowledgable. They take time to talk to you as a person,not as a demand/ requirement.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: As always, the staff here is amazing! And the new location is spacious and beautiful!
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: I have been visiting this dental facility for several years now.The quality of care is superb. All the staff there are very courteous, kind and respectful. Their quality of care is second to none in my book. Dr Jeff is one of the most upbeat outgoing and gregarious dentists I think I've ever met.
Thanks so much!
Negative experience: I would NOT recommend! I was very disappointed by my experience. It was my very 1st visit so I slotted out the time they suggested of 1.5hours. I spent more time sitting in a room by myself than with a staff member. Also after explicitly saying I did NOT want any extra things done I was charged for something I never consented to at check out. To start the girl who did my scans used this big wand and banged all around in my mouth for a 3D scan? She kept hitting my teeth in a way I was worried she might chip one. She forgot to do the 2nd scan even though I asked what it was and she said she would be back and never came back. 20 minutes goes by and the dentist comes in. He was pretty great personality wise but lacked knowledge of products on market and didn’t actually answer a most of my questions I asked just side stepped them with no follow up. Another 20 minutes sitting in the room alone the hygienist comes in and starts the cleaning. She was nice enough but it was the roughest cleaning of my life. She kept pressing the water suction tool into my lips and gums the entire time and then kept mentioning how all my gums seems irritated and bleeding. Yes I have SOME of that anyway but all that rough plastic rubbing and pushing was not only unhelpful but unnecessary. The hour and a half passed and I expressed the need to wrap it up because I was going to be late for work. She then began a “deep cleaning” that she never told me about nor gained my consent atlas apparently that is a $60 charge(no wonder why it was taking so long). When I was done she had me get up to follow her to a different room and awkwardly stand there while she did computer work even though there was one in the room I was in When I reached the check out counter OVER 2 hours after my appointment started and now late to work……I was given a bill!!!! I asked what that was for when I had already said no to everything and this is when the hygienist says “well your gums were inflamed and I decided based on that you needed it so I went ahead and did that!” EXCUSE ME? I told them ALL that I NEVER consented to that and they can’t just do work and charge me. The lady at the desk said I’d have to pay for service rendered. I was already so late for work and couldn’t fight with them any more so I stupidly paid and left I do however plan to speak to someone about that! Pending that conversation a potential complaint to the BBB may be warranted.
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 262-691-3931, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: I have been receiving dental care for 70 years. Dental Care of Pewaukee is way out forward the best ever. Dr Jeff and medical assistant Jenni completed a triple root canal recently on me. The skill level was exceptional and office staff support friendly and professional. New offices, new location are very nice. Cheers
Thanks, we appreciate it so much!
Positive experience: My visit for a cleaning was ok in the new property. The only comment I would make is that the TV in the room was positioned so it could not be able to be viewed by myself during the cleaning being laid back in the chair. However I noticed that the dental technician kept looking at the TV while she was working on my teeth - I think that was not a good idea. Why you spent money on the TV’s when patients can not see it and it was obviously distracting for the technician.
We appreciate your feedback, Andrew. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: I’m really impressed with the large new dental clinic. Many new faces, but my regular hygienist was a friendly, familiar face.
Thanks, we appreciate it so much!
Fantastic experience: Dr Jeff and his staff fixed a problem that I had been struggling with for 3 years. I have my smile back now. I highly recommend this practice.
Thanks so much!
Fantastic experience: Awesome technology and customer service. You really feel seen and cared for.
Thanks! Have a wonderful day!
Fantastic experience: This is the best dental practice I've ever been to. They're not judgemental and very polite and respectful.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: They were great, as usual.
This feedback means the world to us. Thank you!
Fantastic experience: Really happy with service provided. Definetly will be going back to see Dr Rohn. She provided excellant care.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Friendly and helpful staff; always on time and thorough!
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: We are extremely satisfied with the care and responsiveness of the clinicians and staff. Glad to be a patient.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: Dr Jeff and the entire staff are absolutely terrific! I have the best dental care I have ever had.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Leave your review about Dental Care of Pewaukee:
Dental Care of Pewaukee appears in the following listings:
Other dentists you might be interested in
Small World Children's Dentistry
Vezzetti Family Dental Care
Windsor Park Dental
Lake Country Periodontics & Implant Dentistry
The Neighborhood Dentist
ForwardDental Delafield
ForwardDental Brookfield
Dental Care of Menomonee Falls
The Art of Modern Dentistry
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.