Syracuse Dentist - Smiles By Design
Smiles By Design is your dentist in Syracuse who's here to make sure you get the ideal smile you deserve! We know how important it is for you to feel confident when it comes to showing off your pearly whites, and we’re proud of our Smile Promise. With us, you’ll get a range of excellent services like cleanings, restorative dental work, orthodontics, and more - plus the individual attention and care that will help you feel at ease throughout the process. Get ready to flash those beautiful teeth with Smiles By Design – because after all, smiling never goes out of style!
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-16h
- wednesday: 8h-17h
- thursday: 8h-16h
- friday: (closed)
- saturday: (closed)
Photos of Syracuse Dentist - Smiles By Design
Our comment from Best Dentists Club about Syracuse Dentist - Smiles By Design:
Services and Treatments
Syracuse Dentist - Smiles By Design: Reviews
Fantastic experience: I loved my experience at this place. Very professional, excellent hygiene, and everyone committed to a single goal: that you leave with a beautiful smile, just like I did! Highly recommended.!
Thank you so much for the kind review Joel! We appreciate it
Fantastic experience: My smile is back thanks to Smiles By Design!! There are no words to truly describe Dr. Lee and her Hygienists. God put me in Dr. Lee's care after Dr. Stets went on maternity leave. Dr. Lee and I hit it off right away. She was so patient with me and my many questions and points of changing her clinical plans for my ideas and best smile. During certain points, I became scared, nervous and wanted to go my own direction a few times. Dr. Lee listened and responded with why my ideas were not bad, but they wouldn't work long term...etc. Dr. Lee explained crystal clear why our original plan WILL WORK and she was correct. She was a magician. She was meticulous. She was methodical. She was timely, she was calming. She was caring. Most of all Dr. Lee is the reason I have my new "smile by design". I've waited for this moment for over 16yrs and three other Dentists who screwed me out of money and didn't truly care like Dr. Lee and her staff did. I used to find ways to smile without people seeing my missing teeth. I now smile so big and brag about my new Dental Office, Smiles By Design. A special thank you to my girls Erica and Jax as well as all the girls at the front desk and in the office as well. Don't do another Google search. I'll save you time by 100% backing Smiles By Design. They have a 4.9/5.0 stars for a reason. Forever and always thankful and grateful.
This makes us incredibly happy to hear Marcy!! Nothing makes our jobs more worth it than to hear stories like this. At this office, we strive to only give 110% to our patients (so it is very reassuring to hear that it pays off! ) Keep on smiling!! ❤
Fantastic experience: I have been going to Smiles By Design for many years and have always been well taken care of. I am a big baby when dental work is needed.
Thank you for the positive feedback Kathy! Patient comfort is our top priority :)
Fantastic experience: I got a post card in the mail and decided after more than a decade of dental neglect to take a chance. I explained all of my anxiety issues and was not judged, the staff was so supportive and friendly. I made a appointment and got my smile back! Thank you to the entire staff for helping me through my journey.
Thank you for the kind review Allison! Our main goal is to make sure our patients are happy and confident in their smiles.
Fantastic experience: They did a terrific job. The practice is run by women and they were extremely gentle and professional. I had fallen earlier that day and I called them to see if they could help me and they made room for me that same afternoon. They fixed me up with a temporary bridge. And now in a couple of weeks I will have my full bridge back. I highly recommend them.
Thank you so much for leaving such a kind review Maria! We are very happy to hear that you had such a positive experience :)
Fantastic experience: They were very friendly and helpful. Everyone in the office was very respectful and patient with my 88 year old mother-in-law. I was very impressed with how they helped my mother-in-law with the decisions that needed to be made about her dental work. Overall it was a very good experience.
Thank you for leaving such a kind review Joe! We are very happy to hear that she had a positive experience
Fantastic experience: Very professional and accommodating! I hadn’t been to a dentist in a really long time so I was really anxious, but everyone at the office was super nice , compassionate, and made me feel very comfortable and confident about my treatment plan. I highly recommend them!! Dr. Lee is wonderful!!
Thank you so much for the glowing review Abbie! We appreciate the kind words :)
Fantastic experience: I’m new to the area, I received a postcard at my new address from smiles by design. I thought I would give them a shot as they were taking new patients. They are amazing!! The staff there in a whole are so sweet and very easy to talk to. They had newer technology than my other dentist had. They answered all questions I had and explained what was being done and the cost up front so there was no surprises. Wonderful experience I use to dread going to the dentist.
What a beautiful smile! Thank you so much for sharing!
Fantastic experience: I had a wonderful experience with the whole team. Thank you so much.
Anytime Elijah! Thank you for leaving such a kind review :)
Fantastic experience: As a returning client I was welcomed back. I was provided an appointment to meet my current needs with the first available appointment. My care with Valerie was wonderful.
Thank you for the glowing review!
Fantastic experience: Reliable and relatable dental practice. The staff are very helpful and friendly. The office is comfortable and inviting. Highly recommend Smiles by Design!
We are so happy to hear that Janice! Thank you so much for leaving us a review :)
Negative experience: The only reason I’m leaving this review is because of the spam texts and emails I receive from this office on a regular basis. “Write a review and enter to win…” This much advertising alone is a red flag. This office is EXTREMELY overpriced and you WILL spend hundreds of dollars out of pocket up front. They tried to sell me thousands of dollars of work I didn’t need (I realized this after going to see another dentist within the next two weeks because I was so weirded out by this one.) Literally, I was put into a room and pressured to sign a financial document and pay a deposit up front for an appt I couldn’t get in for several weeks for. I felt like I was at a car dealership and never felt comfortable enough to sign or pay a deposit to this place. I couldn’t get out of there fast enough. In addition, the hygienist was incompetent and unable to adequately take X-rays or clean my teeth. Spent two hours in there between waiting for my appt (a cleaning!), waiting to visit with the dentist, waiting for my sales meeting, and finally getting out of there. Odd to see so many five star reviews. I’ve been going to dentists for decades and never had a bad experience like this one.
Corrinne, we are very sorry to hear about your negative experience. However, we do not have you on file as patient, therefore I believe you may have us confused for another office. We do sincerely hope you are able to resolve the situation with the proper office!
Fantastic experience: I had to get a tooth pulled which I was very nervous about it and they maybe the whole process easy and walk me through the whole thing step by step and even called me the next morning to check on me.
Thank you for leaving us such a kind review Sandi! This makes us happy to hear :)
Positive experience: My daughter Kai recently visited Smiles by Design. There was some confusion about paperwork when we arrived and I misunderstood what services they did and did not provide. However, the people from the receptionist on the phone to the dentist were all wonderful.
Thank you for the kind review!
Fantastic experience: Staff always thorough and knowledgeable. I always feel that I am getting the best care.
We are very happy to hear that! Thank you for the kind review :)
Fantastic experience: Been going to them for a bit now and they do a wonderful job had all my regular teeth removed and got temporary dentures witch worked really well then got my permanent dentures and they are awesome they really caring and fun
Thank you for your review Brian! Great pic ;)
Fantastic experience: Excellent and prompt service for emergency issue. Great staff and dentist .
Thank you for the kind review Linda!!
Fantastic experience: Smiles By Design is the best! I had an emergency situation and they got me right in and gave me the oral care I needed!
Thank you for leaving such a kind review Miles!
Fantastic experience: At this point I have only been to SmilesbyDesign for the initial consultation. During that time, the staff was very courteous and efficient in their services. I am still determining what I’m going to do, but whatever choice I make will only be based on the positive experience I’ve had thus far.
We are happy to hear that Jacqui! Thank you for sharing :)
Fantastic experience: I have lived out of the country for several years. As a new patient, the x-rays, exam and treatment plan were all excellent. Great experience.
That makes us very happy to hear Gail! Thank you for leaving us such a kind review :)
Fantastic experience: I was very grateful for the thorough treatment and explanations for me on my first two visits.
Thank you for sharing Lisa!
Fantastic experience: 10/10 would recommend Dr. Lee & this office any day. i have been going to my previous dentist telling him the fillings he did hurt, i come to Dr. Lee and she quite literally filed down a high spot on the filing and it took the pain away i’ve had for 3 years. Also after going to 3 different dentist due to a problem with an implant and no one helping due to them not doing the implant themselves. Dr. Lee was more than willing to help, she had it taken out and she filed it down so 2 implants were not so smushed together anymore, now no more pain with the implants like i said 10/10 would recommend!
That makes us very happy to hear Nate! Thank you for sharing your experience, and leaving such a kind review! :)
Fantastic experience: I truly can’t thank Dr. Lee and her amazing team enough. For over 10 years, I couldn’t smile. My confidence was gone, I was living in pain, and it affected my relationships and everyday life. Walking into a dental office after that long was intimidating, but from my very first visit, I was treated with nothing but kindness, patience, and respect. Dr. Lee worked incredibly hard to save most of my teeth, and with the partials I now have, I can finally smile again. Not once did anyone at this place judge me. They listened, explained everything clearly, and made me feel comfortable and supported throughout the entire process. This office didn’t just fix my teeth, they helped me get my confidence and quality of life back. The care here goes far beyond dentistry; it’s genuine compassion. If you’ve been avoiding the dentist because of fear, embarrassment, or past experiences, I can honestly say Smiles by Design is the place to go. You will be treated with dignity and care every step of the way. I’m forever grateful to Dr. Lee and the entire team.
Tyshawn, thank you for leaving such a kind and thoughtful review! Nothing makes us happier than to hear someone's life has been improved through their smile. We strive to give all of our patients a similar experience! We appreciate you greatly.
Fantastic experience: Definitely recommend Dr. Lee and Kalista her dental hygienist. She is wonderful and explains everything she is doing. Makes you feel very relaxed which is what I need as I do get anxious about going to the dentist. All the staff is great and the dental care of this office is excellent.
Thank you for the kind feedback Char! That makes us very happy to hear
Fantastic experience: Probably the quickest, easiest, and most informative dental visits I have had. Everyone is more than willing to answer my questions, plus I feel like I receive a lot of information and insight I would not normally get from a dental provider. Thank you! Sincerely, An Excited New Patient
We are so happy we could help! Thank you for the glowing review!
Fantastic experience: They were very nice and very helpful. Would recommend to anybody. On l
Thank you so much for the kind review Carol!
Fantastic experience: Very thorough which I appreciated. Didn’t feel like a patient on an assembly line. They spent time with you and did a great job.
Thank you for your glowing review Erica! We are happy to hear that.
Fantastic experience: I reached out to a few practices regarding permanent implant surgery, etc., This practice won my support and commitment. Very professional, knowledgeable, and supportive from the first phone call and beyond. I’m excited to see the treatment plan come together!
Thank you so much for the kind review Brett! That makes us very happy to hear :)
Fantastic experience: I really liked my visit with Dr. Roksolana. She is a very attentive and professional doctor who carefully addressed my situation and helped me fully. I felt calm and confident throughout the entire appointment. Thank you so much for the care and excellent treatment!
Thank you for leaving such great feedback Mariia! We are happy to hear about your comfort level as well. We are more than happy to help anytime!
Fantastic experience: Everyone there is nice. No wait times. They'll talk with you and listen to what you want.
Thank you for your kind review Meka! We are happy to hear that :)
Fantastic experience: Wonderful and friendly staff and doctors at the highest level. I recommend
Thank you so much for the glowing review!
Fantastic experience: I moved away 2 yes ago to care for my terminal cancer mother. I MISS Drs Dunn & Stetts VERY MUCH BC I haven't found a dentist that can compare to either of them or their staff! I've never had such great dental care until I met them. I'll be traveling hours to come back....no joke...they're worth it!!
Thank you for your review Colleen!
Fantastic experience: I needed to see them urgently for a botched temporary crown from another dental practice and they got me in right away. The dentist was very knowledgeable and took time to explain treatment plans with me and rushed to get me an emergency root canal before my flight travel plans the next day. They were all around amazing and I'd recommend them to anyone.
Thank you so much for the very kind review Julie! We are always happy to help! We appreciate your recommendation.
Fantastic experience: I am finishing a months long journey in my dental care after avoiding Dentists for many years due to unpleasant encounters. From the moment I contacted Smiles to my last appointment, the entire staff has treated me with kindness and respect. I actually look forward to going in instead dreading every other trip I took to a Dentists office.
This makes us super happy to hear Jim!! We pride ourselves on treating our patients like family, so we are glad you are happy to see us too!
Fantastic experience: Dr Lee did such a wonderful job fixing my smile :) I never dreamed my teeth could look this great. Her and her staff are amazing ! Had 4 crowns across the upper front and they look amazing !
We are so happy to hear that Christopher!! Thank you for leaving such a kind review - we are always happy to help!
Fantastic experience: Thank you Dr.Lee and the great staff. Got me in quickly and got my painful tooth removed that same day. I would recommend Smiles by Design to anyone looking for a dentist!! Thanks again
Thank you so much for the kind words Andy! We appreciate your feedback :)
Fantastic experience: Smiles By Design is a very professional dental office. Each part of the office seems to know me and where i am in today's care plan. My hygienist actually has a Doctoral Degree! What?! Dr. Lee is great, and explains things with competence and care. I highly recommend Smiles By Design to my friends.
Thank you so much for the glowing review Scott! We are so happy to hear your positive words. :)
Fantastic experience: Everyone there is so caring and nice. I have dental anxiety and everyone just goes out of their way to make you feel comfortable. I highly recommend them, you won't regret it!
Thank you so much for the kind review Kristy! It makes us very happy to hear that! :)
Fantastic experience: I had a very pleasant experience with the doctor and all the team members who were so supportive and helpful in my situation and the treatment they gave me. I personally think that they were so advanced in dentistry I was at a loss for words. I was treated very well by everyone and I am going to have the work done that they have recommended to me and am looking forward to seeing my new smile asap they have been so helpful and informative about what they are going to do and how long it will take. I just can’t wait to be able to smile again and feel confident about myself again in public. God bless them for making me feel so comfortable in my decision.
Thank you so much for the glowing review Charlie! Our goal is to give you top care while also keeping you informed and comfortable. We always look forward to seeing our patient's smiles as well :)
Fantastic experience: Great experience. My long-time dentist recently retired and I had to find a new dentist. Smiles by Design was able to get me in quickly and the entire staff was very friendly and professional. Very pleased with my decision so far.
We are so happy to hear that Dan! Thank you for leaving such a glowing review!
Positive experience: Amazing place amazing staff quick and kind but billing seem to be unorganized and not very well communicated
Hi Alicia,
Thank you for sharing your feedback. The situation described does not appear to align with our dental practice or the services we provide, and we believe this review may have been intended for another office with a similar name.
For privacy reasons, we cannot discuss patient matters publicly, but we encourage you to contact the appropriate office directly so your concerns can be addressed.
Sincerely,
Smiles By Design
Fantastic experience: I went to this dentist for the first time on an emergency visit. They were extremely thorough, with X-rays and explained everything to me in ways I could understand. The whole staff was very friendly. The dentist I saw filled a few cavities and made sure I was comfortable the whole time! I highly recommend visiting this dental office!
Thank you so much for the shout out Sarah! We are very happy to hear of your positive experience :)
Fantastic experience: I've never felt more cared for, understood & heard by a dentist than I did with Dr. Lee at Smiles by Design. She was so patient with me & my terrible anxiety. She was thorough with the entire process & my health plan. They give you so many options for financing, everyone there is super friendly & they do everything they can to make you feel comfortable with zero judgment. I would hands down recommended them to anyone!
Thank you so much for the five stars Heather! A patient's comfort and happiness are always our first priority when providing care. We are very happy to hear that you had a positive experience :)
Fantastic experience: I moved to the area about a year and a half ago and needed a dentist. I called Smiles By Design and got an appointment! They hygienist and the dentist there are awesome and really care about your oral health. They are thorough and really listen to your concerns. In the past I had anxiety every time I went to the dentist and I have absolutely no anxiety when I am being treated here! If you are looking for exceptional dental care give them a call!
We are so happy to hear that Paula! We strive to treat our patients like family. Thank you so much for leaving us a kind review!
Fantastic experience: High tec and caring, willing to listen to your needs and put a plan in place. Dr Lee is wonderful.
Thank you Margaret! We do love Dr. Lee ;)
Fantastic experience: Great customer service. The service is first class and staff treat you like you are part of The family.
Thank you for the kind review Fanny!
Fantastic experience: I went in with urgent dental concerns. I was scheduled quickly, seen, and assessed efficiently. I didn’t leave with all the answers I was looking for, but I left knowing more than I anticipated, and a plan for a course of action. The staff was very friendly and seem to genuinely care about the work that they do.
We are happy that we could assist in some way, Lauren! Please note that if you have ever have any questions or concerns, you are more than welcome to call the office to discuss them with a treatment coordinator to schedule a consultation to discuss with the doctor again. We will try to answer any left over questions you may have, we are always happy to help! Thank you for leaving us such a kind review ❤
Fantastic experience: As a new patient, this office has been incredible so far. From the ease of scheduling appointments (Erica and Jax) to the attentive, skilled and caring service provided (Kalista and Dr. Lee), I could not be happier with my choice of coming to Smiles By Design. Probably not a common sentiment for dental work but I can honestly say that I’m looking forward to my next visit and continuing with the practice for any of my future needs.
We are so happy to hear that Christopher! We are glad that you have had such positive experiences with our staff and office environment. Thank you for the glowing review! :)
Fantastic experience: I have been going to Smiles by Design for over 15 years. They have always been great! The staff is friendly, professional, and the clinicians do a great job. I use a power wheelchair and have a physical disability and they have always been willing to figure out how they're going to take care of my teeth. The staff work together really well.
Thank you so much for the glowing review Helena! We are so happy to hear that you feel at home with us, that is our goal for all of our patients! :)
Negative experience: 6 months post tooth extraction which was extremely rushed. Now have constant issues of what I’m assuming is a tooth fragment. Something under gums has been shifting for months now and I keep having constant sinus and throat issues because of in and am in constant discomfort. Sadly I just have to deal with it because I can’t pay this office another 700$ or more to fix what was caused.
Thank you for your feedback. Our team is dedicated to providing excellent care and service to every patient, and we always welcome the opportunity to address any questions or concerns directly. If you are a patient, please feel free to reach out to our office so we can address the matter directly with you.
Fantastic experience: Dr Wenman and her staff are awesome! Every single person is very kind and caring. Special shout out to Luann who does the best cleaning ever!
Thank you! We are happy you found us!
Fantastic experience: “Smiles by Design” is one great dental practice. Dr. Lee and her assistants do exceptional dental work, fully explaining the procedures to be performed and post-dental steps. I’ve also heard great things about the other Dentist at this practice. Given, that a dental chair is not the most enjoyable place to be in for any length of time. I can say, Smiles By Design’s staff gives that extra friendliness, professionalism and quality care one can only hope to find anywhere. 5 Stars is earned and well deserved
You are making us blush Bob!! Thank you so very much for your kind words and glowing review :) We truly appreciate you!
Fantastic experience: This dentist office was a Godsend. I was in so much pain and in need of a tooth pulled. I call one place, whom I had some dental work with before and they told me I needed a referral to have a tooth pulled! I prayed, pls Lord find me someone to pull this tooth. And I found Smiles by Design. I called them, it was after 2pm and they said they could take me right in but wanted me started on antibiotics first. They called in the Rx, I started on them and they had me in the chair the next morning!! Plus, they were local! All the employees there were so nice, friendly and the dentist, she was wonderful!! I’ll be going to them from now on. Love them!!!
We are so happy to hear about your positive experience Jody! We appreciate you leaving such a kind review. We are always happy to help! :)
Fantastic experience: I had an amazing experience with smiles by design!! My dentist is Dr. Wenman who always made me feel welcome and listened to my concerns, the staff is also so sweet and accommodating. Thanks to them, I gained confidence with my smile :) would 100% recommend them to any of my friends and family members.
Thank you so much for the glowing review Julia! Our main priority is helping our patients get their confidence back through a healthy smile. We appreciate your feedback :)
Fantastic experience: I had a big fear of the dentist my entire life until I became a patient at Smiles By Design. The doctors and hygienists and assistants are so gentle and caring and the entire staff is so fun. I no longer experience anxiety when going to the dentist - no matter what procedure I am having. I take greater pride and care in my home care of my teeth as a result of the guidance and professionalism of Smiles By Design. I truly love being in their care.
This makes us incredibly happy to hear Patty! We do our best to maintain a positive and fun atmosphere - especially because we know dentistry is not always fun! ;)
Fantastic experience: Office staff are always professional, and appointments are always on time. The dentists and their support staff are equally talented and considerate, taking time to explain procedures and thoroughly answer questions. I have been very pleased over my years as a patient here.
Thank you for such the kind review Karen! We are happy to hear about your positive experiences.
Fantastic experience: Very friendly and helpful. Professional and organized. I hate the dentist but felt comfortable at smiles by design.
We are happy to hear that Leo! Our patients' comfort is our top priority.
Fantastic experience: Smiles by Design is a very clean, balm dental experience. Our entire family has moved to this office. They are polite and professional! I would highly recommend this office!
Thank you so much for your kind review! We appreciate it :)
Fantastic experience: Everyone was so nice and kind. It was my first time there. Very clean rooms and didn’t have to wait when I arrived. I came back a second time for a cleaning and Calista was my hygienist and was so friendly. I asked if she could clean my teeth next time.
Thank you Mary Jo!
Fantastic experience: We had a great experience at Smiles By Design. They were very attentive and patient with my kids, even when the children were antsy and nervous.
Thank you for your review Joel! We appreciate it :)
Fantastic experience: Smiles By Design was such a great experience! The staff made me feel right at home. The office has everything you need in one spot, and it has such an inviting atmosphere. I didn't feel rushed or pressured at all. My Dental Hygienist Kalista, was truly amazing! I couldn't have asked for a more thorough cleaning. She made sure that I was comfortable the entire time, and did such a great job that I could feel the difference after I left! I would highly recommend a visit to this office!
We are so happy to hear that Jennifer! Thank you for leaving such a glowing review :) We also love our hygienist Kalista, she makes all our days better!
Fantastic experience: I give them 5 stars and would give 10 if it was available. I always thought the dentist was scary. From my very first visit they put my anxiety at ease. I knew i needed a lot of work done and they did a phonenmal job. Calista and Robyn along with your assistants are The Best. I will highly recommend anyone I know looking for dental work to Smiles by Drsign. The front desk staff is AWESOME too...they always greet you with a smile My visit to have caps put and a second cleaning, I made it through with no novacaine. Just a awesome staff and very professional.
And we are SO proud of you Rosalee! We appreciate your very kind review. It makes us incredibly happy and even more motivated to give our patients the best care possible! ❤
Fantastic experience: I have been very pleased with the services I have received so far. The entire staff is friendly and helpful. I will have my temporary smile back Thursday and will share more at that gime.
We are happy to hear that Jacky! Our team is prepared to support our patients every step of the way!
Fantastic experience: The best dentist office. Super friendly staff and very accommodating. Only place I’ll ever go!
We are very happy to hear that Joseph! Thank you for the kind review :)
Positive experience: I'm extremely dental shy some may say scared. However they took extra time and care to go through what they were doing what they were talking about and explaining things to me and letting me stop if and when I needed to. It was only my first visit but I may say their staff definitely can read a room, and a nervous Nelly from a mile away.
Thank you Marija. We understand dentistry may be scary. We do our best to help when we can.
Fantastic experience: Very kind people as well as professional. A great place to get your teeth taken care of. I get my cleanings done here and I haven’t had a complaint to date.
We are happy to hear that X'Avion! Thank you for the kind review.
Fantastic experience: I went to get dental implants. Today I had the posts put in. Dr stets did the work and she is absolutely amazing! I am not good with dentists and she made me feel comfortable and had little to no pain at all she was very tentative & caring. I would recommend her anytime for service to be done. No pain when getting novacaine nothing she did great!!!!! Can't wait for 5 months to get the healing process over and be completely done! It's worth it! Can't wait for my next apt coming up soon Dr Lee put in my permanents they are amazing! Thank you smiles by design!!!!!! Thank you smiles by designs!!!!
I'm so happy we were able to help you Tonei! Thank you for the review!
Fantastic experience: I had a great experience at Smiles By Design! Everyone there was warm and welcoming, and my dentist was super gentle, thorough, and professional
We are so happy to hear that Kelsey! Thank you for your kind review :)
Fantastic experience: The staff at smiles by design are very courteous and very polite and professional they make your visit very easy and pleasant
Thank you for the kind words Redell!
Fantastic experience: Such a good place! took me in with no problems & we are beginning the veneer process! Easy walkthrough & kind people!
We are glad to hear you had a positive & easy experience! Thank you for leaving such a kind review :)
Fantastic experience: My experiences with Smiles by Design have been fantastic! I’ve been treated with the utmost respect, and the numerous reminders are so helpful! I highly recommend them!
Thank you for the glowing review Rachael! We truly appreciate your review :)
Fantastic experience: Great people, friendly,through and more than willing to help. They don’t forget about you after your visit.
Thank you for your kind review Ted! We never let anyone's care fall through the cracks!
Fantastic experience: Smiles by Design was a great experience. They are extremely throughout and took the time to explain everything to me. I took Dr.Lee's recommendation and got a nightguard. I wish i found them year's ago!
Thank you so much for the kind review Sandra! We appreciate it :)
Fantastic experience: The whole staff is friendly and welcoming. They are very informative and go out of their way to show you what is going on and explain what they need to do.
Thank you so much for the kind review Kristina! We appreciate it :)
Fantastic experience: My dental appointment was quick and efficient. They saw me at short notice for an emergency tooth fix. Every staff member I came in contact with, from the front desk to the back chair, treated me with kindness and respect. This was a great experience overall, and my tooth looks amazing!! Thank you Smiles By Design, I will be back.
We are so happy to hear that Grace! Thank you for leaving such a kind review about your experience :)
Fantastic experience: I have never felt more safe and comfortable at a dentist before. Before going to Smiles by Design, I hadn’t been to the dentist in over 10 years due to intense dental anxiety/phobia. From the first call to my most recent appointment, all the staff, hygienists, and dentists have validated my fears, gone above and beyond to make me feel comfortable, and have made the experience of going to the dentist much less scary. I appreciate everyone there and I 100% recommend their practice.
We are so happy to hear that Maddie! Our main priority is our patients' comfort. Thank you for your glowing review! :)
Fantastic experience: I had a great experience at this dental office! The team was professional, kind, and extremely knowledgeable. They took the time to explain everything clearly and made me feel completely comfortable throughout my visit. You can tell they’re true experts at what they do. Highly recommend!
Thank you so much for the kind review! We always want to make sure our patients feel comfortable and knowledgeable about their care :)
Fantastic experience: Smiles by design has given me superb dental care for decades. I temporarily left and returned shortly to pay out of pocket because I trust only them with the care of my teeth. After having some significant issues from the work of another dentist, I am pain free and can enjoy my life again. Worth every penny
Thank you for sharing, we are so happy we could help you!
Fantastic experience: I had a great experience with the Smile Team! Dr. Wenman was honest, & patient. I felt completely comfortable in her care and can’t wait to go back for their amazing energy. I was recently an Aspen patient and will be switching over to this practice (as a result of my visit today)
Thank you so much for the glowing review Sterling! We are so happy to hear about your positive experience :)
Fantastic experience: My first appointment at Smile By Design was pleasant from the person who answered the phone right to Dr. Lee giving options for my teeth moving forward! I highly recommend them to everyone who wants a welcoming place for a dentist! - Bridget L Liverpool NY
Thank you so much for the kind words Bridget!! We appreciate the shout outs!
Fantastic experience: I've going to the practice for years and recommend it, especially if dentists tend to make you anxious. It's a very calm atmosphere, while also feeling very professional and competent.
Thank you for the five-star review Tim!
Fantastic experience: Childhood dental trauma left me with a fear of dentists. But age and time robbed me of some teeth and my ability chew food. SBD has taken my fear seriously. And every consideration has been shown to me. They use methods to channel my fear, soothe me, and keep the anxiety at bay. Procedures are done with minimal pain, and I am awed by the human consideration and kindness I have received. I have gone outside of network to use SBD, but it is turning out to be the right decision for me, and I am on my way to better dental health and a true smile designed for me.
This makes us incredibly happy to hear Bj! We completely understand that visits to the dentist have not always been pleasant for everyone in the past, but at SBD we specialize in reversing those experiences. Thank you again for your kind review :)
Fantastic experience: Very patient and explain everything . They were very professional , made my experience very comfortable .
We are happy to hear that, thank you Laurie!
Fantastic experience: Smiles By Design is great, kind, thorough, gentle, highest quality, and so friendly and easy to get along with. They listen to all my concerns, and make my dentist visits feel very comfortable. Highly recommend!
Thank you so much for your kind review Peter! Our top priority is our patients' comfort. :)
Fantastic experience: I couldn't ask for a better team, everyone there, is kind, caring, and knowledgeable. Answered all my questions. I highly recommend them to anyone
Thank you so much for the kind review Milton! We are happy to hear that.
Fantastic experience: They were professional and easy on my bad teeth would highly recommend
Thank you Derrick!
Fantastic experience: Great experience and friendly staff. Provided great service and covered all the information that I needed to know. If you’re thinking about choosing this place I definitely recommend!
Thank you so much for the kind review Daeshionna! We appreciate the shoutout
Fantastic experience: Dr. Robyn Wenman is one of the greatest dentists I’ve ever brought my teeth to! She took the time to listen to me and then present me treatment choices to find the best solution. Her explanation of how teeth work together was thorough and helped me to choose the best outcome without pressure. Her personality and her knowledge earned my immediate trust, which is the foundation to an excellent patient-doctor relationship. This was my second visit with her to solve a problem. This time I traveled all the way from Tennessee!!!!
Thank you so much for the kind review! Dr. Wenman is certainly one of our favorites, we are happy to hear that you came so far just to see her!
Fantastic experience: If you have any doubts in choosing a dentist, your worries stop here. I grew up not being able to afford quality dental care, and now that I can invest in my smile I’m so happy I choose Smiles By Design. I had a lot of nerves my first visit because I knew how much work I’d need. The entire staff had been so helpful, from the moment I called to schedule, to getting the actual work done. Every step was explained thoroughly and I left *without* feeling like I was unsure of things. Again every employee has been incredible and I don’t mean to leave anyone out. Erika checks in on you the day after your visit to make sure you’re doing well. Christina and Carly got me scheduled quickly and made sure the finances were covered and that I had no questions. I’d like to give an extra special mention for Kalista RDH, and Dr. Lee, and Oksana. They never made me feel embarrassed for all the work I’ve needed. They are always quick to answer questions, very detailed, and have excellent “chair side” manner. I’ve got more work to do soon and I no longer feel anxious to go to the dentist. They treat you like a person here! I hope to be a patient here for many more years!
Sara, thank you so so much for the glowing review! It makes us very happy to hear about these positive experiences, because that's our goal! At Smiles By Design, you are never just a patient, you are one of us! Thank you again for your kind words and shout-outs
Fantastic experience: This review is on behalf of my father, Selim. I just want to express how truly compassionate and caring everyone at this office is. My father wasn’t even a patient when he walked in with severe tooth pain, but the amazing ladies at the front desk immediately reassured him that he would be seen since it was an emergency. No other office would help him that day — some wouldn’t even speak with him because he wasn’t already a patient — but this team welcomed him right in. After his exam, it was clear that quick treatment was necessary due to an infection. They started antibiotics and scheduled the extraction promptly. The entire process was handled with patience, kindness, and professionalism. Since my dad is from Eastern Europe and has a strong accent, I was there with him throughout, and I can honestly say that the staff went above and beyond to make him feel comfortable and respected. They continuously followed up to check on his healing and progress — something you don’t see often. Dr. Lee and her assistant were absolutely phenomenal during this whole process — gentle, understanding, and incredibly professional. Everyone in this office works together seamlessly, and their care is truly genuine. You can feel it from the moment you walk in. It’s rare to find doctors and staff who care this deeply about their patients. A special thank-you to Erica, who checked on my dad regularly — she has such a kind heart and was truly meant to do this work. To the doctors and the entire team: you make a real difference in people’s lives. If you’re looking for quality care and people who truly care, I would 1000% recommend this office. Thank you all so much! ❤️ — Selma B.
This review warmed our hearts Selma! Thank you for saying such kind words, we love to hear that patients and family members both have had positive experiences! We pride ourselves on being able to provide immediate care and relief for patients experiencing emergencies.
Fantastic experience: The last few months i’ve had dental pain and it was so bad to where i wasn’t able to chew on either side of my mouth so i called numerous of places with little less solutions and felt like i wasn’t getting anywhere. so i called smiles by design and explained to them what was going on and also explained a horrible experience at aspen dental prior to all this. since the first phone call to this place i can say that the people here are very nice and polite. i’d like to shoutout dr lee and the 2 dental assistants(not sure of their names) that ive had they’ve done a great job and seem willing to help you get the care you need! i also like how they have a coordinator to financially coordinate your treatment plan. this whole place overall deserves an A plus. i will be back to continue my treatment plan
Thank you for such a glowing review Tobin! We strive to have an individual staff member available to assist you every step of the way, so that you have an easy and positive experience :)
Fantastic experience: Very friendly and professional staff. They take the time to walk you through the procedures. They're very willing to come up with a plan that meets your needs. I even picked up some good oral hygiene tips because the hygienist who worked on my teeth took the time to explain them to me. Highly recommended!
Thank you so much for the kind review Connor! We are happy to hear that our hygienists are very informative :)
Fantastic experience: the staff is very responsive and willing to listen to your concerns. they answered all of my questions and came up with a great plan for a better smile. thanks a lot smiles team!
We are glad to hear that Tim! Thank you so much for your review!
Fantastic experience: Really happy with my care here so far. I switched to SBD a few months ago after some bad experiences at other practices and I feel like my dental health has already greatly improved. There is no judgement, just options to help you be happy with your smile.
Thank you so much for the kind review! Maintaining each patient's dental health is extremely important to us.
Fantastic experience: My very first time there it was a pleasant experience. They walked me through everything and very professional. If you're afraid of going to the dentist you will not have any fear at Smiles. They did an excellent job with everything that needed to be done. When I left I was happy and glad I chose Smiles By Design.
We are so happy to hear about your pleasant experience Rick! Thank you for leaving us such a kind review :)
Fantastic experience: I have been with Dr. Dunn for many years as well as my husband and sister. From check in to check out, the staff is professional and friendly- the experience cannot better. I have primarily see Dr. Dunn over the years with Dr. Stets seeing me for cleaning follow ups Jessica has been doing my cleanings recently… all three ladies are gentle and compassionate. You will be in good hands-no pun intended
Thank you so much Brenda!
Fantastic experience: I've been going here for years and they're always fantastic. Gentle, complete care, and it's done properly. I drive over 2 hours down from the north country to get care here because its worth it!
Thank you so much for the glowing review! We are happy to hear that our services are worth driving for!
Fantastic experience: Dr. Stets is an amazing dentist, and she has built an amazing team. Her staff is extremely friendly, knowledgeable, and always willing help. I would recommend Smiles By Design to anyone !!!
Thank you so much for the kind review Deb! We appreciate you :)
Fantastic experience: Roksolana Stets was very understanding, patient, and answered all my questions. She reassured me as a new patient. Oksana Dmytryk was outstanding and also very patient during my very first visit. I had my second appointment yesterday and feel as I am in a capable hands at this practice.
We are so happy to hear this Julia! We pride ourselves on being able to spend quality time with our patients to thoroughly discuss treatment, answer questions and make sure that you are comfortable at every procedure. Thank you for such a glowing review :)
Fantastic experience: Routine cleaning done. First time in forever that it wasn't painful without having to have a numbing agent used. So glad I found you guys!! Thank you so much!
Thank you for your review Colleen! We are so glad that we were able to help! :)
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