Riverview Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: 8h-16:30
- saturday: (closed)
Our comment from Best Dentists Club about Riverview Family Dentistry:
Riverview Family Dentistry stands out as a premier dental practice on the Peninsula, consistently praised for its exceptional management, professional staff, and state-of-the-art facility. Patients frequently highlight the welcoming and inviting atmosphere, noting that the office is clean, bright, and relaxing, with amenities like pleasant music that contribute to a stress-free environment. The team, including Dr. Barnes, Dr. Kim, and Dr. Cash, along with their dedicated hygienists and assistants, is renowned for their kindness, patience, and thoroughness. Reviews emphasize the staff's ability to put even the most anxious patients at ease, offering clear explanations, conservative treatment plans, and gentle care without pressure. Many long-term patients appreciate the consistency of their care, the short wait times, and the genuine sense of community, where patients feel like family. Whether for routine cleanings, emergency visits, or complex procedures, Riverview Family Dentistry is highly recommended for its commitment to excellence, transparency, and superior patient comfort.
Riverview Family Dentistry: Reviews
Fantastic experience: The patient care was excellent as always in this office. Overall the care has progressively gotten better each time I visit this office. Keep up the extraordinary service!!!
Thank you for the positive review! We're so glad to hear that you feel the patient care is excellent and has progressively gotten better with each visit. We appreciate your encouragement to keep up the extraordinary service!
Fantastic experience: I had a wonderful experience at my first appointment with Dr. Barnes and her assistant Shae. I’ll admit I came in a little nervous because my dental care growing up was somewhat inconsistent, but they immediately made me feel comfortable and at ease. Dr. Barnes took the time to explain everything clearly and walked me through what she was seeing with my teeth without making me feel embarrassed or overwhelmed. I really appreciated the thoughtful and conservative approach she recommended — focusing on strengthening my enamel and addressing a few small issues rather than jumping straight to aggressive treatments. Shae was also incredibly kind and reassuring throughout the visit, which made the whole experience even better. I left feeling informed, encouraged, and confident about the plan moving forward. It’s clear this office truly cares about their patients and long-term dental health. I’m very grateful to have found a dentist I can trust !
Thank you so much for your kind words! We're so glad to hear that you had a wonderful experience with Dr. Barnes and Shay during your first appointment. We're happy we could ease your nerves and make you feel comfortable. It means a lot to us that you appreciated Dr. Barnes's thoughtful and conservative approach, and that Shay was able to provide reassurance. We're thrilled you left feeling informed, encouraged, and confident about your dental plan. We truly care about our patients' long-term dental health and are grateful to have earned your trust!
Fantastic experience: Great professional and friendly personnel. Katie and Dr. Barnes are so kind and make me feel like family. Best ever.
Thank you for the kind review! We're so glad that Nicole and Dr. Barnes made you feel like family. We strive to provide the best care possible.
Fantastic experience: Amazing practice! Dr Barnes along with her assistant Shay were amazing! I felt comfortable with my procedure and they communicated everything! Very professional! Would recommend them to anyone!!!
Thank you for the amazing review! We're so glad you felt comfortable with your procedure and that Dr. Barnes and Shay communicated everything effectively. We appreciate your recommendation!
Fantastic experience: Great dentist office. Courteous, professional, clean, simple - and at least on the day I went, they were playing good music at a perfect volume. Have just been for cleanings and routine care so far, but will continue to go for anything I need.
Thank you for the review! We're so glad you appreciate our courteous and professional staff, clean office, and even the music selection. We're happy to hear you'll continue to come to us for your dental needs.
Fantastic experience: I’ve been to many dentists in the area over the past ten years between changing insurance providers and not being happy with the dental care providers. I feel like I finally found an office that I’m super happy with. They are so professional and friendly. They never try to sell me things or recommend procedures that I don’t need. I feel like they’re really straight up with me. The office is clean and I never have to wait a long time for my appointment. My dental hygienist is awesome and both Dr. Kim and Dr. Barnes are great! (I haven’t met Dr. Cash yet.) Everything about my experiences there have made me feel comfortable and well taken care of. I would definitely recommend this practice to others.
Thank you so much! We're so happy to hear that you're super happy with our office. We're glad you feel that our team is professional and friendly and appreciate you noticing that we're straight up with our recommendations. It's great to hear that you're happy with the cleanliness of the office, the short wait times, your dental hygienist, and Dr. Kim! We're so pleased to hear that you feel comfortable and well taken care of during your visits. We appreciate your recommendation!
Fantastic experience: Enjoyed my first visit, 10000/10 would recommend. Bonus points...Dr. Barnes is a Hampton Alumna!
Thank you for the amazing review! We're so glad you enjoyed your first visit and appreciate your high recommendation. We're also thrilled you noticed Dr. Barnes' Hampton connection!
Fantastic experience: This is Polly Davis writing about my visit with Kelsey and Dr. Kim. It was a very nice appointment. My experience was a positive and comfortable. They are an excellent team. The lady at the front desk was friendly and nice. Thank you.
Thank you for the review. I'm glad you were comfortable and happy with the temporary crowns. I appreciate you mentioning the professional compassionate care you received.
Fantastic experience: I enjoyed my hygienist and request to have Ms. Ashley every time. Not only were my teeth exceptionally clean, I didn't experience any discomfort afterwards. Thanks
Thank you for the review. I'm happy to hear that you enjoyed your hygienist, Ms. Ashley, and that she cleaned your teeth exceptionally well without causing you any discomfort. I'll be sure to note your request to have Ashley every time.
Fantastic experience: Great experience with dr Kim. I absolutely do not like the dental work done, but dr Kim made it a breeze. Thumbs up!!!
Thanks for the review! Glad Dr. Kim was great and made dental work easier for you!
Fantastic experience: Dawn is absolutely the sweetest most gentle professional hygienist ever! Dr Cash is just completely amazing, honest, professional and sweet! If you want a trustworthy dentist that you will enjoy going to see and no doubt will make you smile you found it!! Can’t say enough about entire visit! All staff from walking in to checking out smiling and friendly! Thanks guys… alll smiles here!!
Thank you for your kind words! We're so glad to hear that you had such a positive experience with Dawn and Dr. Cash. We're also happy to know that you found our entire staff to be friendly and welcoming. We appreciate you taking the time to share your feedback!
Fantastic experience: I was kind of skeptical when I first walked in but once the dentist assistant came to get me She was so nice and she actually explained everything she was about to do and kept asking was I okay.. My dentist she is very young but she is so knowledgeable and didn't judge me because I had six cavities lol... This office is very high tech 100 times better than my other dentist office if you looking for a new dentist Riverview Family dentistry is the place to go.
Thank you so much for your review! We're so glad to hear that you had a positive experience with our dental assistant and dentist. We're happy that our assistant took the time to explain everything and made sure you were comfortable. We're also glad that you found our dentist to be knowledgeable and non-judgmental. We strive to provide a high-tech and comfortable environment for all of our patients. We appreciate your recommendation!
Fantastic experience: I am a new patient delighted to report that my experience has been excellent. This my third visit. First was for initial examination which was thorough, informative, and led to an excellent treatment plan. My second and third visits were for deep scaling. Dr Kim did a great job and the techs that supported her were great, too. Best of all, the treatment was painless. I highly recommend Riverview Family Dentistry.
Thank you for the great review! We're so happy to hear that you were delighted with your experience as a new patient. We're glad you found the online forms convenient, that your appointment ran on time, and that you were greeted pleasantly. We're also pleased that you were impressed with the assistants x-ray skills and Dr. Kim's thorough exam. We appreciate your recommendation!
Fantastic experience: Wonderful Dentistry practice. Entire staff is friendly and caring. Dentists are amazing. I am really dentist nervous but I am at ease here.
Thank you for the positive review. We are happy to hear that you had a great experience at our office and that our friendly and caring staff made you feel at ease. We appreciate your kind words and look forward to continuing to provide you with excellent dental care.
Fantastic experience: Excellent practice! Love the fact that I have the same hygienist for many years. The waiting room is relaxing, and I’m usually seen right on time. All staff members are very pleasant and helpful.
Thank you for the excellent review! We're so glad you appreciate having the same hygienist for many years, our relaxing waiting room, and our pleasant and helpful staff. We appreciate your feedback.
Fantastic experience: Very friendly and helpful staff. Looking forward to my next visit. Thank you all.
Thank you for taking the time to leave us a review. We are thrilled that you had a positive experience with our staff and found them to be helpful and polite. We look forward to seeing you again in the future.
Fantastic experience: Easy to schedule appointments. Clean and welcoming office. Very friendly staff
Thank you for the review! We're so glad you found it easy to schedule appointments and that you enjoyed our clean, welcoming office and friendly staff.
Fantastic experience: Riverview Family Dentistry is consistantly the best managed clinic on the Peninsula. All personnel are professional and friendly.
Thank you for the positive review! We're so glad to hear that you think Riverview Family Dentistry is well managed and that you find our staff professional and friendly.
Fantastic experience: Great experience. Dr Cash and the Dental Assistant I saw today are great, professional and friendly. Thanks for a great visit. I didn't deal much with the front desk people but the are also pleasant and knowledgeable.
We are thrilled to hear that you had a great experience with Dr. Cash, the Dental Assistant, and our front desk staff. We strive to provide professional and friendly service to all our patients. Your positive feedback means a lot to us, and we look forward to seeing you again at your next visit. Thank you for choosing our office for your dental care needs!
Fantastic experience: Today I had my 6 month check-up at Riverview Family Dentistry. As always, the staff were all pleasant and so professional. And the surroundings are so inviting, I could have stayed longer. I received excellent care again!
Thank you so much for the kind review! I'm so glad you enjoyed your visit and found our staff to be pleasant and professional. We strive to create a welcoming and inviting environment for our patients, so I'm thrilled to hear that you felt comfortable and at ease during your visit. I'll be sure to pass along your compliments to our team. We appreciate your feedback and look forward to seeing you again soon!
Fantastic experience: They were excellent! Everyone was super nice and helpful. My wife and I both go here and we always get outstanding service. Thank yall so much!
Thank you so much! We're so glad to hear that everyone was super nice and helpful and that you and your wife always get outstanding service.
Fantastic experience: As a new patient I had a great experience. They got me in a few days early, did my initial checkup and cleaning. A great experience.
Thank you for the review! We are so glad you had a great experience as a new patient and that we were able to get you in early for your initial checkup and cleaning.
Fantastic experience: Very friendly down to the front desk live this place already and it's my first ever visit
Thank you for the review! We're so glad to hear you found our front desk staff friendly and that you already like the office on your first visit.
Fantastic experience: Had an appointment. Got postponed due to weather. New hygienist. She was great. I love the staff here. So nice and helpful.
Thank you for your kind review! We appreciate your feedback and are so glad that you had a positive experience with us. We strive to make sure that all of our patients feel comfortable in our office, and we are delighted to know that we were able to make your visit a great one. Thank you for your continued patronage!
Positive experience: Excellent dentist. Hygienists are friendly and do a good job cleaning. One lady is not gentle. I don't think she realizes how strong her hands are. The others, I have no complaints about.
Thanks, I'm glad you like the friendly hygienists and our work. Sorry one of the cleanings wasn't gentle enough; I'll remind them to be more careful.
Fantastic experience: Dr. Barnes and staff at Riverview Family Dentistry are great!!!! Very professional, knowledgeable and overall--everyone in this office gives off positive vibes of you are welcome here, which is a super plus for us 75 years of age senior citizens. Thank you very much!!
Thank you, Karl, we appreciate the awesome review! We're so glad you think we provide stellar dentistry and super customer service!
Fantastic experience: My experience was very positive. Dr. Nash and all staff members were professional, knowledgeable, thorough, courteous, friendly, welcoming, and kind. I would highly recommend without reservation.
Thank you so much for your positive review! We are so glad to hear that you had a pleasant experience with Dr. Cash and our staff. We strive to provide excellent customer service and are grateful that we were able to exceed your expectations. We appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: Dr Barnes was awesome. And the tech Katie was great as well. The staff at the front desk was friendly too! Detailed exam was what I needed and the Doc explained everything as she worked. Recommend to anyone!
Thank you for the awesome review! We're so glad to hear that you had a great experience with Dr. Barnes and Katie. We're also happy to know that you found our front desk staff friendly and that Dr. Barnes provided a detailed exam and explained everything clearly. We appreciate your recommendation!
Fantastic experience: I didn't have to wait hardly 2 minutes before I was called back. The hygienist was very friendly and thorough with my teeth cleaning. I'm very pleased with the service I receive on my visits.
Thank you for the review! We're so pleased to hear that you were seen promptly and that you are happy with our hygienist's thorough cleaning. We're glad you're pleased with the service you receive during your visits.
Fantastic experience: Jennifer was very good, very nice, and very understanding.
Thank you for the review! I'm so glad Jennifer was very good, very nice, and very understanding.
Fantastic experience: I loved my initial experience and will be a returning patient. They respected my time, my concern was their concern, and had they had answers for my many questions. I look forward to my next experience.
Thank you for the review! I am so glad that you loved your initial experience with us. I'm happy to hear that we respected your time and addressed your concerns and questions. We look forward to seeing you again!
Fantastic experience: Very thorough. My hygienist let me know exactly what she was going to do before doing it.
Thank you for the review! I'm glad to hear that you felt your cleaning was very thorough and that your hygienist took the time to explain the process.
Fantastic experience: We moved to NC a year and a half ago and I don't want to find another dentist, so I will continue going to this office where it's always a pleasant experience! Caring and compassionate. I've been going to this practice for over 20 years! The best!
Thank you so much for your kind words! We are honored that you have been coming to our practice for almost 20 years. We strive to provide the best experience possible and we are thrilled that you have had such a positive experience with us. Thank you for your loyalty and for taking the time to share your thoughts.
Fantastic experience: My experience was great. Thank you for your service.
Thank you for your review!
Fantastic experience: Excellent facility .. I highly recommend . Dr Kim was extremely kind . Great experience and excellent work .
Thank you for the review! We appreciate your recommendation.
Fantastic experience: I called the office because I lost a filling out of front tooth. They worked me in, not immediately because I told them I was in no pain, but I was seen after waiting only one day. Dr Kim was wonderful as well as Yasmine. They took an xray, determined what was needed and did the filling immediately. I was done within an hour. Very pleased
Thank you for the review. I'm so glad we were able to work you in quickly and that you were pleased with Dr. Kim and her assistant. We appreciate your feedback.
Positive experience: My experience is that it's way different than the dentist appointment I used to go to. I do like how I was able to understand how I need to be extra careful when brushing my teeth. This experience is very helpful for me when I get older in the future and to make sure I always take care of my teeth at all times and avoid any cavities possible.
Thank you for the review. I'm glad to hear that you found the information on brushing helpful and that you feel better prepared to care for your teeth in the future.
Fantastic experience: I love Riverview Family Dentistry. My hygenist Nicole is very thorough and sensitive to my dental concerns. Dr. Cash and Dr. Barnes are both smart and have great up to date equipment and skills. The office is clean and bright. I would highly recommend this practice.
Thank you for the wonderful review! I'm so glad to hear that you had a positive experience at our office. We strive to provide our patients with the best possible care, and it's great to know that we're succeeding. I'll be sure to pass on your kind words to Nicole, Dr. Cash, and Dr. Kim. They'll be thrilled to hear that they're making a difference in the lives of our patients.
Negative experience: I have had a terrible experience. I would not recommend going here. I was supposed to be a new patient as I have just moved to this city. I had booked my appointment and sent over my insurance cards plus completed my forms to get my X-rays. I never was informed that my old X-rays were not received and my appointment was not set in stone. I used PTO when I could have went to work. I called today as well and the receptionist did not care or try to put me on the books again. I now have to find another new provider and wait again. I don’t understand why I couldn’t have also received new X-rays if my old dental office did not send them in.
I'm sorry you had a negative experience. We apologize for the miscommunication regarding your X-rays and appointment. We try to communicate as clearly as possible with our patients and this does not usually happen.
Fantastic experience: Wonderful service today at Riverview Family Dentistry. The staff was very professional & caring, it is why I keep coming back over these many years.
Thank you for the wonderful review! We're so glad to hear you received professional and caring service. We appreciate your loyalty over the years!
Fantastic experience: Front desk staff very customer friendly. Jennifer my hygienist was very thorough and friendly.
Thanks! Glad you liked the staff and Jennifer's thoroughness!
Fantastic experience: Excellent service. Warm and friendly. Dr. Barnes is very personable. Interacts well with staff. I feel very cared for by the staff
Thank you for the positive review! We're glad you had a great experience with our service. We look forward to serving you again!
Fantastic experience: Had my first appt there. Wonderful staff, kind and attentive. Would highly recommend!
Thank you for the wonderful review! We're so glad you found our staff kind and attentive and that you would highly recommend us!
Fantastic experience: Beat cleaning I have had in several years. Great attention to detail!
Thank you for the review! I'm so glad to hear that you think this is the best cleaning you've had in several years and that you noticed the great attention to detail.
Fantastic experience: This is my favorite dental office of all time. The friendly receptionist, outstanding dental technician and dentist all are top notch, caring and very thorough. Can’t recommend highly enough!
Thank you so much for your kind words! We are thrilled to hear that our dental tech has motivated you to use your waterpik regularly. We strive to provide excellent care and support for all of our patients. If there is anything else we can do to enhance your experience, please let us know. We look forward to seeing you at your next appointment!
Fantastic experience: Great practice with wonderful staff! I learn something new and helpful from the Hygienist each time! I highly recommend this office!!
Thank you for the wonderful review! We're so glad you appreciate our staff and find your visits with our Hygienist helpful. We appreciate your recommendation!
Fantastic experience: I haven’t been to a dentist office as good as this one. If I could give it 100 stars I would.
Thank you for the review! We're so glad to hear you had such a positive experience.
Fantastic experience: 5 stars for Riverview Family Dentistry! Went in with my brother who has cognitive issues and they were so respectful of that fact. Wonderful, friendly, compassionate staff. Well ran facility. Couldn't ask for a better ran dentistry group!!!
Thank you so much for the wonderful review! We're so glad to hear that you and your brother had such a positive experience at Riverview Family Dentistry. We pride ourselves on having a wonderful, friendly, and compassionate staff and a well-run facility, and it means a lot to us that you noticed. We're especially happy to know that we were able to treat your brother with the respect he deserves. We appreciate you taking the time to share your feedback!
Fantastic experience: Very friendly, made me comfortable from the start, dealt with my vertigo, very patient with my problem, even helped me to my car.
Thank you for the review! I'm so glad I was able to make you comfortable, address your vertigo, and be patient with your problem.
Fantastic experience: My experience with Jennifer, the hygienist, was stellar. She explained everything she was doing, moved very efficiently, and even found a pillow for my neck. The appointment was only about 30 minutes. Highly recommend.
Thanks for the great review! I'm glad Jennifer was efficient and made you comfortable.
Fantastic experience: I absolutely love this place. I was struggling to find a good dentist in the area but stumbled upon this place after I had a bad experience somewhere else. They quickly checked me in and got me seated to get my cleaning done right away. The dental hygienist was amazing and explained everything she did. She was very thorough and I truly appreciated the care that was put into this. I’ve never had such detailed x-rays done before and the gums checked so thoroughly. All of my questions were answered with care and everything was very quick and to the point without judgement. The place is also very clean and professional. Overall, it’s an absolutely amazing place to get dental work done because they can help you get work done that’s covered by insurance and take extra care of your teeth.
Thanks for the review. We're glad you love our office and had a positive experience! We're happy you appreciated our hygienist's care and felt your questions were answered. We strive to provide detailed dental care and help with insurance.
Fantastic experience: Check-in was simple and I was promptly taken to the exam room. The cleaning went well and I was out in 30 minutes. See ya in 6 months.
Thanks! Glad check-in was simple and the cleaning was quick.
See ya in 6 months!
Fantastic experience: My first time visit to this place and they did a great job. Got there at 215 for a 230 appt got back in room at 225 was out of there by 330. Got X-rays a cleaning and inspection from a dentist. I'd recommend to anyone. Thank you
Thank you for the review! We're so glad to hear that you had a great first visit and that you would recommend us to others.
Fantastic experience: Cleaning by Nicole was great! She answered my questions and helped me with pre visit medications. Dr. Cash is also very approachable!
Thank you for your positive feedback regarding Nicole's cleaning services. We are thrilled to hear that she made your experience comfortable and informative. We appreciate your taking the time to leave a review, and we look forward to seeing you again for your next appointment.
Fantastic experience: SOOO, I had to have an old filling removed and replaced with a newer one. Dr Cash and her assistant are awesome and they work together so well. I've never experienced any pain in all the years I've been with them. I love my dental office and staff!!! I thank God for them.
Thanks! Glad Dr. Cash made it a pain-free experience.
Fantastic experience: I thoroughly enjoyed my dental experience. Dr. Barnes and her assistant were very professional and treated me with much kindness. Based on this experience, I am choosing Dr. Barnes as my dentist and the Riverview Family practice. Will also recommend the practice!
Thank you for the positive review! I'm thrilled to hear that you had a great experience with Dr. Barnes and her assistant. We strive to provide our patients with the best possible care, and it's wonderful to hear that we succeeded in your case. We appreciate your kind words and recommendation, and we look forward to continuing to serve you and your family's dental needs.
Fantastic experience: Dr. Cash is an Excellent Dentist & she makes you feel So contfortable. She has a great personality & you can't help but feel a part of her team. The girls that work there are the same. They make you feel So welcomed and are ready to answer any question you have. If you are looking for this environment & a Dentist that makes you feel sooo contfortable please give Dr. Elizabeth Cash a call. Let's face it, if we all want to feel at ease that's deffently in a Dentist Chair.
Thank you so much for your kind words! I'm so glad to hear that you feel comfortable and welcomed by me and my team. We strive to create a positive and supportive environment for all of our patients, and it means a lot to know that we're succeeding.
Fantastic experience: This was my first time visiting this dentistry. I was very impressed with my whole experience from start to finish. Very clean and professional atmosphere.
Thank you for your review! We're so glad to hear you were impressed with your first visit and found our atmosphere clean and professional.
Fantastic experience: I have really bad anxiety when it comes to going to the dentist. I have not went in a long time, this morning I visited this wonderful office. Dr. Barnes and her staff are amazing. I felt comfortable and heard. I had to bring my littles with me, they made them feel welcomed even kept them occupied during my exam. I have finally found my dentist home. Thank you guys for everything! I will be recommending them to other people!
Thank you so much! We're so glad that you felt comfortable and heard, especially with your anxiety about dental visits. It means a lot that Dr. Barnes and the staff made you and your little ones feel welcomed. We appreciate your recommendation!
Fantastic experience: The best...careful attention given to patients. A practice with a long history of excellence. I've been a patient for over 50 years, and have always received the highest quality dental care. The new innovations the practice has invested in shows how interested the practice is in providing quality care. I now see Dr. Barnes, and she and her assistant are sooo nice and eager to make patients comfortable. I'm 79 and still have all the "choppers" I had when I first sat in Dr. Monty's chair in the 70's. Nuff said!
Fantastic experience: We love Riverview Family Dentistry. The staff are all friendly and communication is fantastic!
Thank you for the review! We're so glad to hear that you love Riverview Family Dentistry and that you've had such positive experiences with our friendly staff and fantastic communication.
Fantastic experience: My first visit with Tricia a dental hygienist, I had a good experience. I also had an exam by Dr Barnes, she was professional. I liked her a lot. I’ve been going to this practice for years
Thanks for the review! We're glad Chris is professional and friendly and you've always been pleased with her work. We appreciate your feedback!
Fantastic experience: We’ve been coming here for about a year or two and it’s always a great experience! Everyone is really friendly and welcoming and seem like they’re actually interested in their patients lives.
Thank you for the review! We're so glad to hear that you've had a great experience with us over the past couple of years. We're happy that you've found our team to be friendly and welcoming.
Fantastic experience: The dental hygienist had lots of personality. It was a very nice visit.
Thank you for the review! We're so glad to hear that you enjoyed your visit and that you appreciated the dental hygienist's personality.
Fantastic experience: Always a positive experience to go to Riverview Dentistry! Staff so nice and efficient and Dr Cash is wonderful. They kindly worked me in fir this visit and I got an appointment the next day! A great place to go!
We appreciate you taking the time to leave such a positive review! We're so glad to hear you consistently have a positive experience with our efficient staff and Dr. Cash. We're also happy we could work you in for an appointment so quickly! Thanks again!
Fantastic experience: Very professional, competent dentist and staff. The best I've encountered in over 40 years. Takes the time to assure what you desire is accomplished. The words I heard her use when speaking to her staff, while I was in the chair was, "I want everything to be perfect". You will be challenged to find a better dentist and staff, period.
Thank you for your very kind review! We're so glad to hear that you found our dentist and staff to be professional and competent, and among the best you've encountered. We appreciate you noticing our commitment to ensuring your desires are accomplished and our dedication to perfection. We strive to provide the best possible care, and we're delighted that you had such a positive experience.
Negative experience: I really did not want to write this review. But really at wits end. I went early this year 2025 to get my two front teeth replaced with crowns. Dr. Barnes did a great job matching the color and shape of teeth. She did have a issue getting permanent crowns to fit. She went to ask head Dentist for assistance, but she eventually got them in. I let her know that it felt like the teeth had something between them. She advised me that it would wear off once they loosened up. I have been back twice for follow up and my teeth still feel like something is stuck between them. One of the tooth i can wiggle some also. I asked the office can we just replace them and do them over, or just one. They said I would have to pay to get them done over, because they do not see anything wrong. They offered to file between my teeth, but I do not think I should have to file to get relief. It is very disheartening. Also, very irritating to feel this uncomfortable everyday. I contacted my Insurance and the VA Dental Board, I have to get another Dentist to replace them to file a claim for my insurance to reimburse me. Dr. Barnes and all the employees are very kind and courteous. I have referred them to other people looking for Dentistry. I just do not know if this is just a one off. I am sorry about this review.
Fantastic experience: I had a very painful tooth ache and they were able to get me right in. Turns out it will have to be pulled, so they referred me to a specialist for that. In the meantime I was given a prescription for antibiotics which has helped greatly with the pain. I am very pleased with the service they provide.
Thank you for the positive review! We're so glad we could get you in quickly and that the antibiotics are helping with the pain. We strive to provide prompt and effective care for all our patients.
Fantastic experience: What a great experience my mom had on her first visit with Riverview Family Dentistry. They fit her in at the last minute because of a toothache. My mom absolutely loved the people there.
Thank you for sharing such a wonderful review! We're so glad your mom had a great first visit with us, and we were able to accommodate her last-minute appointment for her toothache. It's fantastic to hear that she loved our team!
Fantastic experience: I broke a tooth and with zero notice Dr Cash‘s office took me in fixed the tooth and within an hour and a half of me calling I was good as new. Awesome service awesome caring people at that office.
Thank you for the awesome review! We're so glad we could take care of your broken tooth quickly and efficiently. We appreciate you recognizing our caring team and awesome service.
Fantastic experience: Highly recommend. Had my first appointment and the dentist did the majority of it. She explained things well including insurance processes.
Thank you for the review! I'm glad to hear that you highly recommend us and that you were happy with your first appointment. I'm also happy to hear that the dentist explained things well, including insurance processes.
Fantastic experience: Great customer service! Excellent dental staff who take time to explain procedures and after patient care. Highly recommended for gentle care professional care!
Thank you for the great review! We're so glad you appreciate our excellent dental staff and the time they take to explain procedures and after patient care. We're happy to be highly recommended for gentle and professional care!
Fantastic experience: Thank you so much for the service you provided me.Your evaluation will definitely help me with my dental needs going forward.Again thank you so much.
Thank you so much for the review! We're so glad our evaluation will help you with your dental needs going forward. Thank you again so much.
Fantastic experience: Terrific visit today with dental hygienist! Super pleasant and gentle on cleaning ! Very upbeat personality! Dr Kim is also very cool!
Thank you for the terrific review! We're so glad you had a super pleasant experience with our dental hygienist and that you found Dr. Kim to be cool!
Fantastic experience: Ive been seen by all the doctors here and they are all so amazing. The dental hygenist I’ve been with the last two times is super sweet and answers any questions I have.
Thank you for the review! I'm so glad to hear that you've had positive experiences with all of our doctors and that you find our dental hygienist to be super sweet and helpful. We appreciate you taking the time to share your feedback.
Fantastic experience: Dr. Cash is absolutely wonderful—knowledgeable, kind, and attentive. Excellent practice!
Thank you for the wonderful review! We're so glad you find Dr. Cash knowledgeable, kind, and attentive. We appreciate your feedback!
Fantastic experience: The Staff, Hygienists and Doctors at Riverview Family Dentistry are the best around. Always friendly and professional. Highly recommended.
Thank you for the kind review! We're so glad to hear that you think our staff, hygienists, and doctors are the best around and that you find us friendly and professional. We appreciate your recommendation!
Fantastic experience: This Office never disappoints. They always make sure I am comfortable sitting the whole procedure. It’s always great to see smiles on everyone’s face at a Dental Office, makes it less scary.
Thank you for the review! We're so glad to hear that you're always comfortable during your procedures and that you appreciate seeing our team's smiles. We strive to create a welcoming and less scary environment for all our patients.
Fantastic experience: We love our dentist and this practice! The staff is pleasant and attentive, as are the dentists. My 2 and 6 year old both LOVE getting their teeth checked, and I love that they learn something new about the importance of dental hygiene every visit. This is a well rounded practice, with competent and thorough providers. The amazing bedside manner is the cherry on top. Thank you for taking care of our teeth!
Thank you for the kind review! We're so happy to hear that you and your children love our practice. It's wonderful to know that our staff's attentiveness and our dentists' bedside manner make a positive impact. We're also glad that your children are learning about dental hygiene during their visits. We appreciate you recognizing our commitment to providing competent and thorough care!
Fantastic experience: It has been several years since I had seen Dr. Cash after she moved into this new office location. Dentists can be the dreaded visit and in my case, it was the avoidance of the chair with the looming light. When I walked into the lobby, it was peaceful, inviting minus the aroma that can sometimes be associated with dental offices. The hygienist was very knowledgeable and most reassuring throughout the X-ray and cleaning process. And as before, Dr. Cash presented the prescriptive and corrective plan in her soft-spoken manner! From beginning to end, I cannot express with words enough good about the entire process! THANK YOU to this dental team!
Positive experience: Very professional. Check in was smooth, and I was seen right away. Dr. Kim was great. She told me every step and answered any questions I had. Recommend highly.
Thank you for the positive review! We're so glad check-in was smooth and you were seen right away. We're also happy to hear that Dr. Kim was able to clearly communicate each step of the process and answer all of your questions. We appreciate your recommendation!
Fantastic experience: All of the staff members are very friendly . The girl that cleaned my teeth did an excellent job and the Dentist is very friendly and let you know what needs to be done .
Thank you for the review! We're so glad to hear that you find our staff friendly and that you were pleased with your cleaning. We appreciate your recognition of our dentist's communication about your dental needs.
Fantastic experience: First time at Riverview and I can't say enough nice things about this practice. The front office is very professional. The hygienist was efficient and took x-rays without hurting me. Dr. Kim was thorough and friendly. She cleaned my teeth and was very gentle. I'm so pleased I switched from my previous dentist.
Thank you so much for the kind review! We're so glad to hear that you had a great first experience at our office. We're happy that you found the front office staff professional, the hygienist efficient, and Dr. Kim thorough and friendly. We appreciate you mentioning Dr. Kim's gentle touch. We're thrilled you're pleased with your switch!
Negative experience: Had major pain starting Friday night. Called Saturday and got drs numbers for emergency and never got a call back. Been going there for years when Dr Martin ran it. Not so happy with them now.
I am so sorry you were in major pain and we didn't return your call. We understand how frustrating that must have been, especially since you've been coming here for years. We will review our emergency call procedures to ensure all patient calls are returned promptly, even on weekends.
Fantastic experience: Just had my follow up with Riverview Family Dentistry and was completely impressed with Trish, their dental hygienist. She is highly professional and my teeth has never felt better. Highly recommend.
Thank you for the review! I'm so glad to hear that you were completely impressed with Trish and that your teeth have never felt better. I highly appreciate the recommendation.
Fantastic experience: Great visit. Very professional office staff and knowledgeable dental hygienist. However I would like to make one observation, the new cleaning process using water and other materials, I did not fill my teeth were as clean as old school was.
Thanks for the positive review! We're pleased you enjoyed your visit. Your feedback means a lot to us.
Fantastic experience: Dr. Barnes and staff are always pleasant, professional and knowledgeable. They make your visit better by listening and understanding. I highly recommend.
Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience during your first visit to our dental office. Dr. Barnes and our staff work hard to provide our patients with the best care possible, and we are glad that their professionalism and knowledge were evident during your appointment.
We truly appreciate your recommendation, and we look forward to serving you again in the future. If you have any further questions or need any additional dental care, please do not hesitate to reach out to us. Thank you once again for choosing our office for your dental needs!
Fantastic experience: Everyone in Dr Cash’s office are the best at what they do. Friendly staff that care about the most important thing…me. They are always prepared and perform flawlessly.
Thank you so much for taking the time to share your positive experience with our office. We're thrilled to hear that our friendly staff made you feel well cared for. We pride ourselves on providing the best possible care to our patients, and we're so glad that you noticed.
Fantastic experience: The dental team I have interacted with are wonderful. They are prompt and courteous from check in to check out. The building is clean and well cared for. Ashley the dental hygienist was very kind, efficient, and explained each step of the cleaning process and Dr. Barnes is very thorough and personable.
Thank you for the wonderful review! We're so glad to hear that you find our dental team prompt and courteous, and that you appreciate the cleanliness of our building. We're especially happy that Ashley made your cleaning process comfortable and informative, and that you find Dr. Barnes thorough and personable. We appreciate your feedback!
Fantastic experience: This morning I visited for the first time, Riverview Family Dentistry, first appointment with Dr. Lisa Barnes. I am very pleased with the friendly staff and Dr. Barnes was delightful as well as gentle.. I look forward to my next appointment, January 31, 2024. I would recommend this dentistry highly. Thank you to my friend, Jean Bost McFal for the recommendation!❤
Thank you so much for your positive review! We are so pleased to hear that you had a great experience with our staff and Dr. Barnes. We are grateful for the recommendation from your friend and we look forward to seeing you back again in January 2024!
Fantastic experience: My hygienist Nichole and Dr. Kim (the first time I had met each of them) were both very personable and helpful in answering all of my questions. I look forward to my next visit!
Thank you for your review! I'm so glad to hear that Nichole and Dr. Kim were both personable and helpful in answering all of your questions. We look forward to seeing you at your next visit!
Fantastic experience: I had a teeth cleaning today. Ashley was very gentle, patient and informative. I have been coming to Dr. Cash for over 20 years and have always been treated kindly.
Thank you for the kind review. I'm so glad to hear that Ashley was gentle, patient, and informative during your teeth cleaning. I'm also happy to know that you have been treated kindly for the past 20 years.
Fantastic experience: Dr. Barnes and the hygienist were absolutely amazing. Super thorough and by far the most comfortable I’ve ever been in a dentist office.
Thank you for your review! We're so glad to hear that you found Dr. Barnes and our hygienist to be amazing and thorough. We strive to create a comfortable environment for all our patients, and we're happy to know we succeeded with you.
Fantastic experience: My first time in the office. Everyone was wonderful, very friendly. I'm looking forward to being in a new member and have a home with this dentistry! I met with doctor Barnes and Katie the assistant ,amazing,!!, I know people are usually leery about a new dentist, But I would definitely recommend this office!
Thank you so much! We're so happy to hear that everyone was wonderful and friendly during your first visit. We're excited to welcome you as a new member and provide you with a great dental home. We're also glad you had a great experience with Dr. Barnes and Katie! We appreciate your recommendation!
Negative experience: Receptionist was extremely unprofessional and rude. she forgot to call me back twice .. i called the office around 9am I was told by her to fill out a consent form and that she call me back to schedule an appointment. An hour went by and i did not receive a form. When i called back she informed me that she forgot to send it. Then she sent it and mispell my email which is my first and last name. So i called back and resed my email to her and then she told me she will call me in an hour after she receives my x rays.. i waited until 2:30 to call the dentist office and the receptionist was so lost.. she didnt even check her computer to see that i signed the consent form to receive my xrays. I was practically doing her job for her and she seem lime she didnt care.. i told her if i was a burden i will find someelse. Her exact words were, i didnt check to see if you sign the consent form but if you want to go somewhere else well go somewhere else. Ita ao hard to find good help these days.
I am sorry you did not have a good experience. We do follow a protocol and I apologize it did not go smoothly for you.
Fantastic experience: Office staff, hygienist (Trish), dentist (Dr Kim) all were courteous, knowledgeable, and professional. Kudos for job well done!
Thanks! Glad you liked our courteous and professional staff.
Fantastic experience: Riverview family dentistry is a great place for the whole family. Nicole, the dental hygienist, receptionists are really friendly. I know I'm in good hands with Dr. Cash!
Thank you so much for your kind review of Riverview Family Dentistry! We are thrilled to hear that you had a great experience with our team. We appreciate your compliments about Jen, our dental hygienist, and Dr. Barnes. We strive to provide friendly and professional service to all of our patients.
We are grateful to have you as a long-time patient of Dr. Cash's and we are glad that you had the opportunity to meet Dr. Barnes as well. Your positive feedback about our receptionists is also greatly appreciated.
Thank you again for taking the time to share your experience. We look forward to continuing to provide excellent dental care for you and your family. If there is anything else we can do for you, please don't hesitate to let us know.
Fantastic experience: Dr Barnes was great! Always pleased with her service and her crew. No ordinary Dentist, She does her work with a high call of excellence
Thank you for taking the time to leave a review. I'm glad to hear that you had a great experience with Dr. Barnes. We strive to provide the best possible care to our patients, and I'm happy to hear that we were able to meet your expectations.
Fantastic experience: I had a great experience at Riverview Family Dentistry! The staff was incredibly polite and welcoming from the moment I walked in. The dentists and hygienists were gentle during the exam and made sure I was comfortable throughout the entire visit. I also appreciated how upfront they were about my care—explaining everything clearly without any pressure. It’s refreshing to find a dental office that prioritizes both professionalism and patient comfort. Highly recommend!
Thank you so much for your wonderful review! We're so glad to hear that you had a great experience at Riverview Family Dentistry and that you found our staff polite and welcoming. We're also happy that you appreciated the gentle care provided by our dentists and hygienists, as well as our commitment to clear and upfront communication. We truly value your recommendation!
Fantastic experience: Dr. Lisa Barnes is a very professional dentist. I had an extraction today and it went Very well!! I'm such a scary cat when it comes to the dentist. Her hygienist was wonder as well. I will be returning. Thank you!!
Thank you so much for your kind words! We are so glad to hear that your experience with us was positive. Dr. Lisa Barnes and our hygienist strive to provide excellent care and we are glad that they succeeded in making your visit a comfortable one. We look forward to seeing you again soon!
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