RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
Looking for the best dentist in Oxnard? Visit Dr. Lapiad and RiverPark Dentistry for gentle, quality service in a relaxing, friendly atmosphere.
What does a smile mean for you? It can lift someone’s spirits, create that extra bit of confidence, and it is contagious to those around you. At RiverPark Dentistry, we’d love to help you and your loved ones achieve healthy, beautiful smiles. We provide a relaxing, friendly atmosphere with a commitment to gentle, quality dentistry that you can trust. Come in and let us be your dental home!
RiverPark Dentistry strives to make your dental experience a unique and comfortable one. We offer free complimentary WiFi for our patients as well as a wide range of dental services.
Dr. Lapiad changed my mind about dentists with how thoughtful and gentle she and her staff are regardless of whether you're there for a simple cleaning or having a cavity filled. Dr. Lapiad is very professional and does a first-rate job.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 11h-19h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 8h-12h
Photos of RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS
Our comment from Best Dentists Club about RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS:
A welcoming dental home with a focus on patient comfort
RiverPark Dentistry, led by Dr. Shelby P. Lapiad, has established itself as a trusted dental home in Oxnard, offering a relaxing and friendly atmosphere designed to alleviate the anxiety often associated with dental visits. The practice is widely praised for its commitment to providing gentle, high-quality care that treats patients with warmth and respect. From the moment guests arrive, they are greeted by a team dedicated to making every appointment comfortable and stress-free.
Advanced technology and a unique patient experience
The clinic distinguishes itself with modern facilities and state-of-the-art equipment, including digital X-rays and 3D imaging, ensuring precise diagnostics and treatment. A standout feature highlighted by numerous patients is the in-chair entertainment system, which allows patients to watch Netflix or listen to music via headphones during procedures. This thoughtful touch, combined with amenities like complimentary water and Wi-Fi, transforms the dental visit into a more pleasant and distracting experience.
Comprehensive care with a gentle touch
Dr. Lapiad and her team provide a wide range of dental services, from routine cleanings and preventive care to restorative treatments like fillings, crowns, and periodontal therapy. The staff, including hygienists and dental assistants, is consistently commended for their thoroughness, patience, and ability to explain procedures clearly. Many patients note that the team takes the time to listen to their concerns and offers honest recommendations without pressure, making them particularly effective at caring for nervous patients and families.
- Comprehensive Treatments: Routine cleanings, fillings, crowns, root canals, and periodontal care.
- Patient Comfort: Entertainment options (Netflix/Music), gentle techniques, and a calm environment.
- Family-Friendly: Welcoming atmosphere for patients of all ages, including children.
- Modern Technology: Advanced diagnostic tools and a clean, contemporary facility.
Dedicated and knowledgeable team
The reputation of RiverPark Dentistry is heavily influenced by the professionalism and kindness of its staff. Patients frequently mention specific team members for their attentive care, whether it is the front desk staff managing appointments with efficiency or the hygienists providing meticulous and pain-free cleanings. Dr. Lapiad is recognized for her thorough examinations and her ability to build long-term relationships with her patients, ensuring that everyone feels valued and well-cared for.
RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS: Reviews
Fantastic experience: From the moment you walk in you’re greeted by warm staff! Star is so welcoming. Monique takes pride in building a rapport with you so you feel so comfortable during cleanings. Bella is always checking up to see if you need anything. I have loved coming here for years and will continue to do so!
Fantastic experience: I enjoyed my first visit. They accommodated my tight schedule and were able to provide a full evaluation, exam, and deep cleaning. Glad to have a plan for my teeth moving forward. Thanks for the efficient and high tech experience. 2026 update - Riverpark Dentistry is the best!
Hi, Billy. Thanks so much for taking the time to write us a review.
Fantastic experience: Great experience. Would definitely recommend. Enjoyed my visit staff was friendly and polite.
Fantastic experience: It was a really great place. It was my first time here, and I had my chipped tooth fixed! I recommend this dentist 's office because it is very professional and friendly!
Negative experience: I was a patient at Riverpark Dentistry for at least 10–15 years, and for most of that time the staff was always professional, helpful, and made you feel valued as a patient. That’s why it’s especially disappointing to see how much things have changed in the past few years. The friendly, personal feeling that once made this office special has really declined. I’ve also recently been charged for services that were previously covered by my insurance , and my insurance has not changed and still provides that coverage. That was frustrating and confusing. What really made me decide to move on was being charged $85 after canceling an appointment 24 hours in advance because I was sick. I was never clearly notified about that policy, and honestly, if I had known, I would have come in rather than being charged while feeling unwell. Even more disappointing was that no one followed up after I canceled my future appointments. After being a loyal patient for so many years, it felt like longtime clients no longer matter. It’s sad to leave a place I trusted for so long, but I’ll be moving on to another dental office. I hope they take a closer look at how they treat their longtime patients.
Positive experience: Very nice staff, clear and direct in communication
Fantastic experience: Went for my 6 month cleaning. Monique is great as the Hygienist. Very personable & caring. Great visit overall. Dr. Lapiad is also very nice. I love getting my checkups every 6 months by their office.
Fantastic experience: Hi, my experience at Riverpark Dentistry has been good. Though I felt I had cavities. My former Dr. didn't check them. But my new dentist she's taking over my teeth. Soon I'll be happy that my new dentist heard me. With all of this said,...I'm happy with Riverpark Dentistry. Oh and the ladies at the front they're awwhhsome!!!!
Fantastic experience: I absolutely love the experience and the outstanding service
Fantastic experience: The staff is amazing. They are extremely friendly and do a great job connecting with their patients. The doctor was very knowledgeable in her assessment from the X-rays. I had an evaluation from another office a week prior and it was very noticeable how much better this office as a whole was compared to the last one I visited.
Fantastic experience: Outstanding service, they walked me through the whole process, answered all of my questions. Overall I am pleased with the team/service
Fantastic experience: The hygienists are great with my kids. The staff is friendly and helpful.
Fantastic experience: I felt taken care of. My teeth cleaning experience was good.
Fantastic experience: Professional, quick check in, and great cleaning! Will definitely go back.
Fantastic experience: Thank you so much for taking care of my dental health with of heart and care.
Fantastic experience: Very professional and friendly, Bella was amazing. Thank you for the great experience
Fantastic experience: I've been visiting Riverpark Dentistry for about a year now, and have been really impressed with how attentive and careful the staff has been to ensure I'm comfortable throughout - and after - my treatments. I also appreciate the fact that appointments begin on time, and it's always easy to schedule follow-up visits.
Fantastic experience: Very polite and friendly environment. They make sure you are taking care off. I love the place.
Fantastic experience: Always a good experience thanks to all the staff for making me feel contable especially the dental assistants such nice people always so polite
Negative experience: Terrible dental practice. This place is a money mill looking to upsell anything they can even if unnecessary. Also, if you're sick and unable to make the appointment, and call in first thing in the morning to inform them, they will charge a cancelation fee and then drop you as a patient if the fee isn't paid immediately - even with a doctors note! We switched to sunny smiles and they are much better. Save yourself the headache and choose a better dentist.
Hi Jamie, We are sorry to hear about your experience with us. Your feedback is important to us and would like the chance to better understand what happened. To protect patient privacy, were unable to discuss details publicly. Could you please contact our office directly at 805-394-1400 and confirm if you are the patient or party of your account. This will help us better understand your concerns and address them appropriately. Thank you. - Riverpark Dentistry
Fantastic experience: Very helpful, they made sure we were taken care off. Friendly and very kind staff. Helpful with insurance questions, answered all my questions. Not to nation very clean. Overall pleased and satisfied.
Fantastic experience: I was impressed with everyone especially with Dr Lapiad. I was very nervous about having such extensive work done. I would recommend her and her staff highly to anyone looking for a dentist
Fantastic experience: I’ve never been a fan of going to the dentist, but the team here has completely changed my outlook. They’re genuinely friendly and professional, making every visit so much less stressful. Before finding this office, I would only go to the dentist about once every five years. Now, I’m going at least three times a year for routine care! Unlike my last dental practice, this office focuses on what truly matters...no pressure and no shaming to upsell services or products. Though the office may be small, it’s always exceptionally clean and welcoming. They also keep the TV on (with closed captioning or headphones available) above you so you can stay distracted while they do their work. They’re also fantastic with communication. They text me for appointment reminders, which is especially helpful since I’m nearly deaf. Their willingness to accommodate my needs shows just how much they value their patients. This level of care and service really reflects the culture of this office.
Thanks for the stellar review, Marc.
Fantastic experience: I am someone who absolutely dreads going to the dentist. This team is very good at making me feel comfortable and at ease. I highly recommend RiverPark Dentistry for those like me.
Fantastic experience: Always a great experience. Squeezed me in last minute when my crown fell off.
Fantastic experience: I really enjoy my visits to Riverpark Dentistry. I usually see Pam and Monique, and they're truly the best dental hygienists. They take their time to educate me on how I can better take care of my teeth and they're very thorough. Dr. Lapiad is a great dentist and really helped me through treating my periodontal disease. The front desk staff are also very friendly and helpful.
Fantastic experience: Every time I go for scheduled cleaning or other issues, I feel relief knowing that preventative measures or treatment needed was done satisfactorily. The hospitality & friendly staffs give the added comfort & smile on each visit. The thirst quenching bottle water provided is a plus. Every visit is considered a walk in the park !
Fantastic experience: Dr. Pham and Pam took great care of me during my last visit for my scheduled cleaning and x-rays. They both made me feel comfortable and it made the visit a lot less nerve racking. I would highly recommend Riverpark Dentistry.
Fantastic experience: Excellent dental care! Everyone was so nice and welcoming. Highly recommend.
Positive experience: Super good dentist I ever had. I took good care of my teeth for an excellent job done All staffs are very hospitable and kind. This dental office has an amazing team that work together .
Fantastic experience: I’ve had such a great experience at Riverpark Dentistry. The staff is always professional, friendly, and welcoming, making every visit feel comfortable and stress-free. They’re efficient and well-organized, so I never have to wait long, which I truly appreciate. The hygienists and dentists are thorough, knowledgeable, and genuinely care about their patients’ well-being. They take the time to explain procedures and make sure I’m comfortable throughout. It’s clear that patient care is their top priority. I highly recommend Riverpark Dentistry for anyone looking for quality dental care with a warm, personal touch!
Fantastic experience: Great staff, professional, knowledgable and considerate in my care.
Fantastic experience: The entire staff is very friendly and welcoming. My heigenist Pam and Dr. Pham were very professional, friendly and informative. Highly recommend this office to everyone
Hi, Alex. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I am a person hardly too pleased with the services provided to me but the dental office of Riverpark surpassed my expectations. Doctor Lapiad and Dr Pam and all the staff are very professional and friendly. I am very pleased, happy & satisfied with the workmanship they performed. They have new and advanced equipment, clean and parking space is plenty. They deliver their service in a very timely manner. I highly recommend this dental office. Thank you Riverpark for such good service and care to the needs of your patient.
Thanks for the stellar review, Cielito.
Fantastic experience: I had a wonderful experience at Riverpark Dentistry. During my root canal, I experienced anxiety, but Rocio and Dr. Pham were incredibly patient and kind. They gave me breaks and helped me relax throughout the procedure. The entire staff is always so kind and attentive, ensuring I am comfortable at every step. Their professionalism and genuine care make each visit pleasant. I highly recommend this place and always have an amazing experience when I visit.
Fantastic experience: The staff and team at Riverpark Dentistry is awesome. I’ve always had a great experience and they are all very friendly.
Negative experience: UPDATED REVIEW 11/01/2024 Beware! Sent my account to collections for $68 for charges I was unaware were out-of-network. I had been a patient since around 2019 (and had posted 2 previous glowing reviews!). Went in for routine teeth cleaning in April 2024; was told I had no co-pay, so I was surprised to receive a bill in either late June or July. When I inquired about the charges, I was told they would look into it. No one got back to me. When I received another bill, I followed up with them and was told it was because they were no longer in network, something they neglected to tell me when I came in in April. I contacted my insurance carrier and was told the practice had opted out of network the prior November and that it was RiverPark Dentistry’s responsibility to advise their patients of same. I never received any such notice from them and they failed to do so when I came in in April and I only learned of it AFTER I followed up with them in late July. Had they informed me either prior to, or at the time I came in in April, would have gone to another dentist who was in-network. I advised them of this in late July/early August and that I would be finding another dentist. Their response: “Thank you for letting us know.”That was it. No explanation or apology for not advising they were no longer in network. My next communication from them was from collections in October. I have emailed RiverPark about this matter repeatedly and left phone messages, all unanswered, other than referring me to collections. I might add that on a previous visit, they sent me a bill for a service charge for paying my bill with a credit card, which I had done so from my first visit with them. When I asked about the charge, I was told it was a new policy. However, they did not tell me about it at the time. In all fairness, they did reverse the charge at my request. I am shaking my head over this. I received a breast cancer diagnosis in January 2024 (which caused me to delay other dental work I had had planned with RiverPark Dentistry before all this ,something they had been aware of). EARLIER REVIEW It’s been 4 years since my first review and I’m still a patient. Just had my first crown done @ RiverPark Dentistry, by Dr. Pham. Unlike previous crownwork done by different dentists, this crown was perfect the first time. No adjustments or tinkering necessary. Not only does Dr. Pham do great work (he’s also filled a cavity), he’s super personable. And the staff is also terrific. Highly recommend RiverPark dentistry. My original review: I became a patient in March 2019 when I relocated to Ventura County from the Palm Springs area; and was immediately struck at the thoroughness of the services and the friendliness and professionalism of the staff. I was there for my annual cleaning, checkup and xrays. My second teeth cleaning was just last Friday and Tina tended to me on that occasion. Again, I was really impressed by the thoroughness and quality of service and by her friendliness. I was heartbroken at having to leave my longtime dental office in the desert, not knowing if I would be able to find a dental office that would equal the quality, etc. to which I had become accustomed. Happily, I have found such a dental office with RiverPark Dentristy.
Fantastic experience: I loved the time spent in Riverpark Dentistry, everyone was so nice and helpful, Pam and Dr. Shelby were amazing with me. Definitely recommended!
Fantastic experience: Excellent service. Caring Staff. Very clean space, will recommend to any family and friends! God bless you Dr.
Fantastic experience: Very nice and friendly, love the service very helpful
Fantastic experience: Amazing experience. They told me about my oral health, made me feel comfortable. The staff is so nice ! I was asking lot of questions and I felt like a bother , but how they handled it made me feel like I wasn’t being a bother. Thank you guys for taking care of my teeth! I recommend coming to get your teeth looked at. Comfy chairs in the lobby too !
Fantastic experience: Hands down, I love River Park Dentistry. They hooked me up and gave my smile a sparkle. Thank you to the entire staff. When my doctor and hygienist get done with me, I will for sure post a picture. Oh, and the girls at the front desk handling all the paperwork and calling me to make sure I'm there. Thank you with love and respect. See you soon.
Thank you for the review, Memo
Fantastic experience: I had a good experience on my 3rd visit. I like that they divide my treatment plan into multiple visits. It makes my each visit short and fast.
Fantastic experience: All the front office and the dental hygienist was great.
Fantastic experience: I love coming here!! All the staff us amazing. Shout out to Monique as she always is taking care of pur dental needs! I would highly recommend coming here. I live in Camarillo but I don't mind the drive for the best in town!
Fantastic experience: I have been going to Dr. Lapiad for several years. She is very knowledgeable and goes out of her way to engage and maintain a good relationship with her clients. She takes the time to explain pre-and post procedures. I have been very satisfied by the service I have received, they truly do care about their patients. In turn, my two young adult children have also become clients of Dr. Lapiad. I highly recommend Dr. Lapiad and Riverpark Dentistry for your dental needs.
Fantastic experience: Staff always very polite and cheerful. Attentive and helpful, and most of all patient!
Fantastic experience: The most amazing dentist ever. I love Dr. Lapiad she is so professional and thorough and wonderfully polite and nice. Her staff is also amazing and helpful and very positive. I will be taking my family here for now on and I just love the status I highly recommend.
Hi, Ms.. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Got me in within 48hrs of a call due to tooth pain right before a holiday, professional and kind.
Fantastic experience: My Dentist of 20 years retired and i had a toothache from not see a dentist for over a year. I was able to get in to see the doctor right away. Dr. Lapiad is so professional and knowledgable. I didnt have to wait in the chair long she came in right away. Her staff is sooo sweet and very experienced they explained everything thoroughly. Their costs are very fair and they don't try to upsell unnecessary procedures. I want to Express this because my husband went to another dentist a week prior to my visit with Dr. Lapiad with the same problem as me and his experience has been terrible. We will be switching him to Dr. Lapiad. I HIGHLY RECOMMEND DR. LAPIAD/RIVERPARK DENISTRY. I just can't Express how happy I am to have found a great dentist after my dentist of 20 years retired. Thank you, Dr. Lapiad for your professionalism and honest business values and care for your patients well being! Jackie Flores/Oxnard
Fantastic experience: Five stars go to Monique and staff for being very professional and polite answering all of my questions. I will definitely be coming back and this will be my go to dentist from now on don’t change anything keep up the good customer service and the good attitude once again. I appreciate you all . A big kudos to Monique for having that steady hand and that friendly customer service
Fantastic experience: Dr. Lapiad and her staff are very professional and skilled, taking the patient's comfort into consideration throughout the entire process..Kevin C.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: It’s been many years since I’ve seen a dentist and I had many issues to work on. First visit was amazing!
Negative experience: Beware! Sent my account to collections for $68 for charges I was unaware were out-of-network. I had been a patient since around 2019. Went in for routine teeth cleaning in April 2024; was told I had no co-pay, so I was surprised to receive a bill in either late June or July. When I inquired about the charges, I was told they would look into it. No one got back to me. When I received another bill, I followed up with them and was told it was because they were no longer in network, something they neglected to tell me when I came in in April. I contacted my insurance carrier and was told the practice had opted out of network the prior November and that it was RiverPark Dentistry’a responsibility to advise their patients of same. I never received any such notice from them and they failed to do so when I came in in April and I only learned of it AFTER I followed up with them in late July. Had they informed me either prior to, or at the time I came in in April, would have gone to another dentist who was in-network. I advised them of this in late July/early August and that I would be finding another dentist. Their response: Thank you for letting us know. No explanation or apology for not advising they were no longer in network. My next communication from them was from collections in October. I have emailed RiverPark about this matter repeatedly and left phone messages, all unanswered, other than referring me to collections. I might add that on a previous visit, they sent me a bill for a service charge for paying my bill with a credit card, which I had done so from my first visit with them. When I asked about the charge, I was told it was a new policy. However, they did not tell me about it at the time. In all fairness, they did reverse the charge at my request. I am shaking my head over this. I received a breast cancer diagnosis in January (which caused me to delay other dental work I had had planned with RiverPark Dentistry before all this ,something they had been aware of).
Fantastic experience: Everyone is very professional and courteous. The patient area is state of the art and very clean.
Fantastic experience: Relaxing atmosphere, friendly staff. My cleanings have been gentle, no pain, no stress.
Fantastic experience: Personnel’s are very accommodating and friendly. Gentle and caring to their patients
Fantastic experience: I’ve been coming here for a couple years now since moving to Ventura, and this place is pivotal to my feeling like I made the right move. I feel cared for by everyone from front staff, lovely DA’s like Rocio, and the doc is so fun and warm. I’ve never had a cleaning that hurt less than with Riverpark’s staff. Thank you for helping me care for my teeth!!
Fantastic experience: The entire staff is wonderful and pleasant. If you are looking for a dentist try River Park Dentistry
Fantastic experience: Dr. Lapiad and entire staff are always so knowledgeable, professional, friendly, and always make you feel at ease. They have a very clean office with state of the art equipment and not to mention they have TV amd music to entertain while you're in the chair. I finally found my dream dental office❤️
Fantastic experience: I had my wisdom teeth out at another dentist and it was a horrendous experience. I was very nervous to get my fillings repaired but the process was painless and they did such a great job!
Thanks so much for taking time out of your day to leave us a review.
Positive experience: It took a long time to fill out my information on their form. Lots of questions. The assistant and dentist were very kind and nice. I have insurance but it is still going to cost me a lot.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Staff is always very friendly. They are very proactive on education about dental health, and do a good job sending reminders to keep you on track with your dental plan. Always a pleasant experience.
Hi, Hope. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: It is my best experience I have ever had with a Dentist. The employees are very friendly and attentive. I was impressed with the advanced technology they use. I would recommend this office to family and friends
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Riverpark Dentistry is hands down the best dentist I've been to! The office is super clean with complimentary water and air purifiers everywhere. They clean everything between and during appointments, which makes me feel really safe. They take X-rays and even 3D pictures of your teeth, which is amazing. The cleanings are very thorough, and they listen to and address all my concerns. They provide a lot of information about the state of your teeth and make the whole exam and cleaning process very comfortable. Plus, you can watch Netflix during your cleaning, which makes the time fly by! I’m so glad I found them after a bad experience with my last dentist who said I needed a bunch of fillings that I didn't actually need. I've had great dentists in the past, but Riverpark Dentistry surpassed them all!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Very friendly and professional staff. Pham and Bella are extremely knowledgeable and provided an exceptional experience.
Hi, Marvin. Thanks so much for taking the time to write us a review.
Fantastic experience: Staff is friendly, thorough and knowledgeable. Monique always does a great job!
Fantastic experience: Dr. Shelby Lapiad’s dental office is like having family and friends caring for you! They use the highest accountability , and care while caring for your needs. The staff, always greats you with a smile, and acknowledges you, as soon as you walk into the office. I highly recommend this office for all your dental needs!
Glad to know that you had a great experience.
Fantastic experience: First visit to Riverpark Dentistry. I was very impressed. They will be my Dentistry from now on.
Thank you so much for rating us so highly!
Fantastic experience: Highly recommend! I get very anxious when it comes to going to the Dentist Office even if it's just for a cleaning but they always make you feel comfortable. 10/10
Thanks for the stellar review, Mariah.
Fantastic experience: Unfortunately my teeth are in bad shape. I am so scared and nervous at dentist so I always put it off. Pam the hygienist was so patient with me and so thorough. I was so embarrassed but she didn’t make me feel bad in anyway. Her and the Doctor were incredibly nice. I also had a problem with my retainers from my previous orthodontist and they fixed it for me. I really recommend this place!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: My last visit on Friday March 15th went very well.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Beautiful office! The staff was very helpful and attentive. The hygienist was very thorough with my new patient evaluation. The treatment room was very comfortable with a great view and the option to watch Netflix. I look forward to future visits.
Hi, Sheryl. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Very friendly and welcoming staff. The doctor was very attentive and listen to my concerns.
Thanks for the stellar review, Liliana.
Negative experience: It has taken many months for me to get to the point where my dissatisfaction has outrun my patience regarding a request for a service at this dental practice. After much consideration and discussion with the dentist, I decided to address my missing tooth with a solution that wouldn't break the bank or compromise comfort. The dentist, understanding my concerns, proposed a solution that seemed ideal—a middle-of-the-road option that would seamlessly fit between my adjacent teeth without the need for invasive procedures like expensive implants or bridges with wires that I pointed out I was not interested in. Initially relieved, I underwent the necessary preparations, including root extraction, collagen treatment, and antibiotics. Anticipation grew as I looked forward to finally closing the gap in my smile. However, upon returning for the fitting, I was shocked to find that the proposed solution had morphed into a full bridge with wires, completely contrary to what was discussed. Despite expressing my dismay, my concerns were downplayed, leaving me feeling embarrassed and unheard. Despite my discomfort and inability to eat or sleep with this new fixture, which was not the solution I signed up for in the first place, I was encouraged to persist, with promises that I would 'get used to it.' This affected not only my speech but also my confidence at work. I have not been able to persist and wear this. In the end, I am left with a disappointing outcome that not only fails to meet my expectations but also undermines my trust in the dental practice. It's disheartening to walk away from a supposed solution feeling like I've been shortchanged, especially knowing that my dental insurance won't cover a revision.
Fantastic experience: Anthony did his job well and easy to talk to. The assistants were very nice and great
Hi, Peter. Thanks so much for taking the time to write us a review.
Negative experience: Money mill dentist, they suggest unnecessary major work to get insurance money. Always get a second opinion. I was told I had 16 cavities, in reality I had none. Don’t go here.
Negative experience: Unless you want to deal with a dentist that overcharges and avoids you when she makes a mistake, don’t go here. There were red flags I saw throughout the years, but the final one was when Dr. Lapiad insisted I needed two night guards and insisted that my insurance would cover a majority of the cost of both. Insurance did not. When she found out, she basically said there was nothing she could do. She became very avoidant and didn’t want to see me even when I kept having pain from my night guards and asked if I could just get the old version I had that worked well. I ended up getting a second opinion from another dentist who said I didn’t need two and didn’t understand why I got two. I went back and forth with the office about fixing the issue, Dr. Lapiad not being accommodating, and even getting told I was scheduled when I was not. Months later I got the issue fixed, but I had to miss work various times because they said they could not schedule me after 4:30 p.m. for a big mistake she made. She didn’t even see me any of the times I went in. She had a hygienist deal with it. I will not be coming back here as she is only kind when everything goes right and avoids you like crazy if she messes up. A genuine dentist would admit their mistake and try to help you fix it. Last three things. One, I am not sure if she treats her employees well because a couple of times I have gone in, I felt some tension and overheard a remark she made to one. That did not seem professional at all. Two, while I was waiting in the waiting room my first visit there, I overheard the receptionist say a patient’s complete social out loud. The receptionist knew I was there. That does not sound confidential and made me wonder how many times they have done this. Lastly, I don’t know if they still do this, but back then they would offer their patients free gum in exchange for a 5 star review. The reason why I stayed so long was because I liked the hygienists, assistants, and Dr. Pham. They were nice.
Fantastic experience: This place is clean, organized and modern all at the same time. Everyone is professional and courteous and the work which is the most important part, is nothing short of excellent…!!! My wife and son are both very happy too but specially my son who doesn’t understand why other kid don’t like going to the dentist
Fantastic experience: I can not believe they were so nice to me. They even offered to play the television for me meanwhile I was there. The human treatment is marvelous, they are very nice and made me feel welcome. They are very cool, professional and nice.
Hi, Jorge. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Amazing experience! I look forward to making this my permanent dentist. The entire staff at this location was absolutely amazing! Friendly kind and respond very quickly.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Awesome staff; Dr. Lapiad is very thorough and very nice. It may seem expensive at first but actually the treatment plan is very comprehensive (high worth).
Fantastic experience: Dr. Lapiad and her staff, including Dr. Pham, the dental hygienists and administrative assistants, are all very professional, intelligent, dedicated, thorough, and friendly. From my experience, they treat you with care and answer all of your questions. I wasn't always fond of going to dental appointments, but now I look forward to them because they make you feel at ease and comfortable during your visits. Very clean office and you can even watch your fave series on Netflix while they work on you. I always leave feeling refreshed with clean teeth! They seriously offer the BEST dental care!!! Thank you for always taking great care of my smile :)
Thank you very much for your review. Hope to see you again!
Fantastic experience: First time going today. Very accommodating for me as I have horrible anxiety at the dentist. They gave me a blanket, let me watch Netflix with headphones. Great cleaning and thorough exam. Also love that they offer a monthly plan for those of us without dental insurance.
Hi, Madison. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I got a hygiene clean, and the hygiene tech was very considerate and very gentle, and got an thorough clean on my teeth. I got a estimate on a crown and a tooth implant. They are doing soon. and I was very happy with overall service, everyone is really nice and sweet.
Fantastic experience: I went in for a cleaning with fear in my veins after a few bad experiences at other places, the entire staff took good care of me, the dental hygienist was a pro with the wand. Not once did I feel like gaging or chocking on my saliva. The front office greeted me with a smile and made sure I was satisfied with my visit.
Thanks for the stellar review, Joel.
Fantastic experience: I came into my appointment with some anxiety but the hygienist, Monique, totally put me at ease! Everyone at this office was extremely friendly and I felt like Dr. Lapiad and Monique were very thorough with my exam and cleaning.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Such a wonderful experience. Had to get a tooth extracted and from my initial call to my appointment all the staff was wonderful. Very kind, and knowledgeable. My doctor was great and I was in and out both appointments. Thank you Rocio for making me feel so comfortable and to all the smiling faces at the front desk.
Thank you very much for your review. Hope to see you again!
Fantastic experience: First time at this dentistry and it was so good. Very friendly staff, very detailed in explaining each thing, and pain free/ stress free. My teeth feel and look amazing
Thanks for the stellar review, Sheik.
Fantastic experience: As new patients…what a great first impression. My family felt very welcomed and the staff took their time explaining in detail. Glad to have finally found a dental place where we will be happy!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: This was my first appointment at Riverpark Dentistry and it won’t be the last. From the front desk to the Dentist. Everyone I can in contact was polite and knowledgeable. My hygienist brought such a calming presence to the room and she took the time to explain everything she was doing. Everything in the room was state of the art and I could tell I was in excellent hands.
Hi, Brittany. Thanks so much for taking the time to write us a review.
Fantastic experience: The moment you enter , receptionist is very nice . Pam the hygienist is so attentive as well as the dentist . Very nice ambiance , i can watch my favorite Netflix movie They will make you comfortable and explain procedure or services in detail.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I was referred by a coworker and have referred others. You can't buy that kind of advertising. I've never had a Dentist I liked enough to speak up when people ask. Super friendly, professional staff who are great in dealing with my dental work anxiety.
Fantastic experience: My son had an awesome experience! Everyone is extremely friendly and professional.
Fantastic experience: Pam is a Top Notch Hygienist, I would recommend her to anyone. Riverpark financing arrangement of 1/2 now, 1/2 on delivery, no exceptions. That is not financing. It is draconian policy.
Thanks for the stellar review, James.
Fantastic experience: Most friendly and well coordinated dental office I've seen in my life actually.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Everyone at Riverpark Dentistry is super friendly and helpful. From the moment you walk into the door, you are greeted with a smile and assisted quickly. Their office is clean and modern with their technology. Always happy to come to my appointments.
Hi, Steph. Thanks so much for taking the time to write us a review.
Fantastic experience: I woke up with molar pain. Dr. Shelby took me in the same day! Since my pregnancies, it’s been years since I’d seen a dentist.She was kind, quick and empathetic. Her dental assistant was professional. I recommend her to anyone who wants comfortable and efficient care.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Doctors and Staff are professional, courteous and friendly. Pleasant experience.
Hi, Holly. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: This was my first visit and everybody in the office was very friendly. Dr. Lapiad and Monica, the hygienist, really took their time with their examinations and both were incredibly thorough. There was no rushing through any of it. I look forward to working with them again in the near future.
Thanks for the stellar review, Patsy.
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