Annapolis Green Dental
Located at 2331 Forest Drive, Suite E, Annapolis, MD, our dental practice is committed to providing top-quality care with a patient-first approach. Led by experienced professionals Dr. Kevin Ross, Sadaf Nasir, DDS, Emily Halle, DMD, and Gena Schultheis, DDS, we offer a comprehensive range of services including root canal treatment, laser gum disease treatment, Invisalign, and dental implants. Our team utilizes the latest dental technologies and techniques to ensure your comfort and achieve outstanding results. Contact us at (410) 453-8845 to schedule your appointment and experience exceptional dental care.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-15h
- saturday: (closed)
Services and Treatments
Annapolis Green Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Fantastic experience: Professional, friendly, well organized. They take the time to do things that other dental practices I have used just do not bother with. Highly recommended.
Fantastic experience: Great experience. The practice was short handed today, but that did not impact wait time. Appreciate everyone there!
Positive experience: I've been a patient of Annapolis Green Dental for about 15 years. Since the opening of Divine Dental, I've been going to the new location which is clean, modern, and eco-friendly. The space along with the staff are welcoming and accommodating. As someone who used to despise going to the dentist office, this practice has eliminated my discomfort. I have seen three different dentists and they all do a wonderful job of making me feel comfortable while in the chair and do their best to ensure that my needs are met. If I had to offer a critique, an area of improvement would be professionalism in regard to the nature of conversations among staff within earshot of patients. Overall, I'm a happy patient with the holistic care I have received and my teeth are healthy!
Negative experience: Have billed for procedures that other DDS have verified did not take place. Unhygenic (roaches) and untrained hygenists. As far as shady dentists go, these are the worst.
Fantastic experience: I had the best experience that I have ever had at a dentist office. Everyone in the office was so knowledgeable and extremely personable, which was definitely a plus. I can definitely see myself sticking with this practice, even after the first visit. Highly recommend!
Welcome to the divine dental family Mr Robinson. Thanks for sharing your experience.
Fantastic experience: Everyone is always very kind and I have been happy with my results.
Fantastic experience: Love Dr Gena and the entire staff. They were so personable and helpful.
Thank you Jennifer, it’s a pleasure having you as a patient!
Fantastic experience: I had a great experience with Divine Dental - my first time to a dentist in almost 8 years and then made me feel so at ease with everything. Love that they are use ACTUAL holistic approaches and answered any questions I had.
Negative experience: Speaking from experience, please go elsewhere so you don't spend extra money on corrections.
Negative experience: Horrible experience overall. Was charged nearly double what I was quoted with no warning. When I made attempts to question the billing, I was given very unclear answers. The office manager was particularly rude and dismissive. The worst part is that I question the work that was done. I wouldn't recommend this practice to anyone. Based on prior reviews I'm sure I'll get a smart ass response here from said manager.
Fantastic experience: Dr Ross and staff did a fine job. Very precise with the diagnosis, practiced from intake through the procedure, and polished in their manner. Caring and careful practice.and people.
Sheri we ARE SO GLAD we could help you with your dental needs so quickly and THANK YOU so much for appreciating our attention to detail and precision that we strive for.
Negative experience: I would not recommend this practice. I had been going for several years without issue until I got a filling and a bill over $500 for charges that I was not made aware of and could not be submitted to insurance. When I raised the issue, I was told I'd need to speak with the office manager, Holly. This is where the terrible customer service came in. She argued with me and called me a liar (that I was told of the charges). In the end, they did realize it was their error and that I was supposed to get some sort of consent form for the process and following charges but that never happened. I ended up escalating to the dentist and they did refund me but I did not receive an apology for the error and no apology for Holly's behavior or how she handled the situation which did turn out to be their error. In fact, Holly then cancelled my appt 6 months later on the day of the appointment and I was cancelled as a client. This all just seems so petty and she was actually horrible to deal with. If this is the representative of their offices, that's a really bad look. I would never recommend this practice as long as she is there.
We perform holistic procedures that only a few offer in the Delmarva area. For the safety of yourself and us to not be exposed to harsh chemicals, toxins and metals, we have a standard of care when it involves these type of carcinogens. You were clearly explained by the doctor and Hygienst the proctocol we follow to remove amalgam fillings but then after having to pay, said you were not a dentist and didn’t know what we were talking about. After you received the work and said the fees were not clear, I wrote off the charges for you. I didn’t call you a liar then, but you apparently are one now for saying that I did, because I would never speak to a patient in that manner. I continue furthering my education to help friends, family and patients to better their health and work with them daily. Our Team continues to further their education to do the same.
I do not recommend you as a patient. - Holly Grimes, Regional Manager
Fantastic experience: The staff is so great with my young child, patient, gentle, and introduced her to all the tools before using them.
Fantastic experience: Everyone was so nice!! Can’t wait to come back
Fantastic experience: Beautiful Office and wonderful staff. It was just an overall great visit.
Fantastic experience: Was looking for a new practice for my family, tired of the Forest drive adventure every dental appt. Saw the new dental office in the Cape and decided to give it a chance.Divine dental has a wonderful staff, thoughtful and professional hygienists and doctors. We found our new practice!
Thank you so much! Great to meet you.
Fantastic experience: The staff was amazing, I was so well taken care of, will definitely be going back
Fantastic experience: Caring and Professional with a Commitment to do dentistry in a holistic natural way- Appreciated
Thank you Diane
Fantastic experience: Been going here for years. Always great customer service. Highly recommend.
Negative experience: My first visit to the new office. My first impression was, Green Dental was a nice little practice in Annapolis, close to my home. I used them for the past 6 plus years. I just wet in for a follow up cleaning, was told I need a new set of xray”s during my cleaning. Then was told I needed to wait a bit for the dentist. Then was informed my teeth were in really bad shape with 9 issues that would cost between 15-18 k to replace/ repair. I was set back by the fact that in the past 5 years I have got that prognosis of my teeth needing that type of care. I have not seen or heard so many comments of being approached with this experience except to say I did not go through a simple cleaning to begin a full blown quote and then asking me if I not happy with my smile. Very Strange and pathetic behavior by the dentist today. Just sad to say the least.
Fantastic experience: Highly recommend. Friendly and caring patient first vibe. First visit contrasted night and day from my previous dental offices in a very pleasant way. The location is great and away from the high rent medical buildings and plazas. My fees are going to dental care and not high overhead costs and rents.
Fantastic experience: The new space is beautiful. They were friendly and the dentist took their time with me to discuss my issues.
Thank you Kari.
Fantastic experience: Friendly and helpful staff. Dr Gena Fit us in for an emergent eval. She did a thorough exam, presented options and made suggestions. She answered my daughter’s 8yr old concerns and questions. We look forward to future visits with them.
Fantastic experience: I have been so pleasantly surprised at how kind and understanding the practice has been. My anxiety isn’t the best, and they make me feel so comfortable. I have had wonderful interactions with every doctor and staff member. Also, the cleanliness and decor are a huge plus.
Fantastic experience: Excellent experience for laser treatment. Website said open at 9 but I called around 7:40 and the receptionist (who is amazing) got me in for an emergency visit at 8:30. They are quick and super kind!
Thanks Patricia! Happy to hear you had a wonderful visit. We look forward to seeing you again.
Fantastic experience: Aside from scarce parking, this is a great location with amiable and knowledgeable staff. I will be going back to them for sure. Update: I went back for a follow-up and there was plenty of parking. Dr Ross is professional and his team is welcoming.
Negative experience: It never ends w Divine Dental. I was told via text by Holly as a courtesy of my failed implant they would remove the implants, (which have a 5 year warranty) make a bottom partial denture, and provide TMJ treatment (cold laser and Botox) . I still have stitches in my mouth to be removed on the 18th. I texted the office early last week because the receptionist mentioned I had a balance due. No response. Today I get a bill in the mail for $5k. This passive bait and switch is exhausting. I’m in the middle of treatment and this is NOT what we discussed. Sadly disappointed and aggravated-again. Considering contacting the ADA and submit a formal complaint. Got a phone call and two text messages this morning (Monday) that my appointment for the 18th has been cancelled. Note stating to call Holly w questions. Is this how they operate their business? No conversation and mid treatment? Sad.
You were under the care of another provider for the last 3 years. That provider torqued the implant and did other dental work as well. Other dentist outside our practice working on the implant we did, (even abutment & crown) voids our warranty.
After speaking with you, I was graciously still going to take care of it for you at no charge. You then wanted us to do other dental work for free. the bill you received was electronic and you never had a balance. The big picture however is, you stated you grind and clench, acknowledging it was your severe TMD as your other dentist agreed and this caused the problem that you could not afford to fix, not the dental work itself.
Fantastic experience: We are so happy that we made a change to Annapolis Green Dental! We were frustrated with some of the policies, procedures, costs, and recommendations from the standard dentistry community. I was looking for a holistic and natural dental practice that was conscientious of overall body health. Dr. Gena and all of her staff are professional, knowledgeable, courteous, and caring. My husband had an issue after our last general dentist did a root canal, and Dr. Taylor corrected it and alleviated any further concerns. I have had a cleaning and 3 amalgam fillings removed through a safe, effective, and painless process with AGD. They are gentle and attentive during all procedures. The office is organized and neat, and runs according to schedule. The staff caters to your needs, is extremely knowledgeable, and explains all procedures and options. They suggest healthy and natural products for overall health. We have told all of our family and friends about this wonderful team at AGD.
Fantastic experience: Jess is literally the best!! She does an amazing job of making you feel comfortable and taken care of. Mariah is great as well! She’s helped me at the Annapolis Green location and now assisted me at the new Divine Dental location! Everyone there is amazing–I’ve recommended all my friends and colleagues to visit and give them a try!
Fantastic experience: I come here regularly with my family. I have a large family of seven, so when we come out tends to take a while. The office is always accommodating and the experience is pleasant. When we need work in excess of a simple cleaning, they are excellent, as well. I would recommend Absolute Green Dental to anyone in the area.
Fantastic experience: Green Dental is very customer oriented. I have had Dr Nassar for most of my dental work and have been very pleased. Dr. Gina is very good as well. The hygienist and dental assistants are awesome always. Highly recommend
Thank so much for recommending Dr Nasir and Dr gena! Our goal is to continue to keep your customer service experience phenomenal
Fantastic experience: Dr. Ross was very quick and gentle, made sure I was comfortable. Leah was great putting in the temp crown and also had good distraction abilities. Thank you for letting me hold the drool sucker!
Fantastic experience: Jessica is comical, personable and very efficient. she got me in for an appointment and reassured me and everything she said was accurate. Mariah was gentle and thorough. I was comfortable my teeth feel and look great. I was able to receive the natural alternatives. The dentist was very knowledgeable and patient. he answered all my questions and listened well. treatments here i come!
Fantastic experience: Dr. Ross was thorough. He answered all my questions. Jess helped get me scheduled quickly. Office staff very nice especially Jess. Beautiful office
Fantastic experience: Great experience they got me in and out without waiting. Beautiful, clean office. I’ve been going to them for about four years and I trust them with my dental care!!
Fantastic experience: A little backstory first: for years, I neglected my teeth. They were painful and full of decay, and there were multiple reasons I avoided dental care, mainly fear of being judged and the cost. Recently, I was able to get dental insurance through my job, and because of the pain, I couldn’t put it off any longer. I found Green Dental through my insurance provider and went in for a consultation. Dr. Ross was so kind and honest about what I needed, while also understanding that I could only do a little at a time. Nobody in that office has ever made me feel judged. Jessica, the office manager, is incredibly kind as well. She always seems to sense my discomfort and patiently helps me figure out the financial side of things. She walked me through all the steps of setting up my payment plan, which made the process so much less stressful. The dental hygienists I’ve met have also been wonderful, so kind and gentle. I’m honestly so happy I found this place and excited to work with them to transform my smile into a healthy and beautiful one. So far, I’ve had one root canal with minimal pain and a crown to replace the damaged tooth. Today, I had another crown done for a broken tooth. Two teeth down, twenty to go! (Lol)
Fantastic experience: Ortho provider Dr. Ross is top notch as is staff, office environment and front desk. We've been going here for over about a decade now. Two root canal and a tooth extractwere performed flawlesslyamd relatively no pain. The front desk staff from finance, scheduling, admin are excellent and the dental hygienist is also excellent
Thank you for the complement, I will be sure to pass the kind words along to the rest of our staff!
Fantastic experience: The work that was done today on my teeth was impressive and outstanding. My Dentist and Hygienists were amazing, warm, kind knowledgeable and patient. Jessica was also very helpful regarding scheduling my appointment and billing process. I would recommend each one of the. I’m so glad to be apart of Green Dental.
THANKS for recommendation!!
Fantastic experience: I just love this office. Jess in the front is so friendly. Definitely recommend!
Fantastic experience: Wait times are short, and staff are always pleasant and make time to answer any questions. We keep driving 50 minutes for this office with a more holistic view of dental health
Fantastic experience: I walked in with an attitude, and I walked out with a smile from ear to ear. The office manager, Jess, and the hygienist, Mariah, turned my day around, and I am appreciative to them both for their care, professionalism, and friendliness. 10/10
lol . Love it jennifer! Thanks for commending Jess and Mariah on their amazing attitudes and ability to make our patient's days and smiles brighter!
Fantastic experience: Hi, My name is Judy. My experience at Annapolis Green Dental was almost like going to a spa for a couple of hours. The staff is great & the environment is very welcoming & clean. During my procedure I felt totally at ease. Being in the presence of professionals who really care about their clients spoke volumes for me. I think that integrity says it all. Quality results along with clear communication & easy to follow protocols will preemptively influence future visits for regular check ups. As long as my dental plan continues to cover my exams, cleanings or other services, I'll keep coming to this lovely spot which happens to be a holistic practice that offers superior alternatives to traditional dentistry. Knowing this made me feel more relaxed as the assistant prepping the space & while being on hand for specific doctor's needs, up to post prep. Again, staff is delightful. They take what they do very seriously as well. I was seen by Dr Ross today. We made exponential progress. Yah! Thanks Dr Ross.
Thanks Judy for sharing your incredible experience at our office
Fantastic experience: Wonderful service. I really appreciate the care and patience of the staff. Jessica was totally a 5+ and is always so cheerful and helpful. Love her sense of humor also. I have already referred two people. Thanks AGD.
Thanks so much Kathleen! Happy to have you as a patient!
Fantastic experience: I’m so happy I found Annapolis Green Dental. The location & staff are fantastic. From greeting at desk by Jessica to cleaning by Mariah. I’ve been a patient since 2017. It’s wonderful to have a holistic dentist within driving range & not having to drive to DC.
Thanks for the great review Lori!
Fantastic experience: My family and I have been patients here for years and have always enjoyed our visits! We value the knowledge and expertise from the hygienist and doctors we’ve seen, Dr. G and Dr.Ross. Jessica at the front desk is the bessst and always brightens my day!
Thanks so much Miranda!
Fantastic experience: Best dental practice in town. Jessica sets a wonderful tone for the entire visit.
Fantastic experience: Everyone I came in contact with was very helpful and good natured! My first time at this office and I will definitely be back! Great job!
Adam, we are happy to have you as a new patient!
Negative experience: Wow and shameful to the manager who couldn't even state her name when I inquired about my bill and why I was being charged an extra amount on top of what I paid for after my cleaning visit, no invoices, no clear communication of charges, no good practice business skills to handle something that is their responsibility, I paid for services only to find out there will be more mo ths later because the office isn't organized and didn't properly invoice me when I clearly stated I would pay out of pocket without insurance, their mistake to properly invoice is my issue is what I was told, with a tone that was 100% not customer service like.
Fantastic experience: My entire family comes here and we are very happy with the Dentists, Hygienists, Assistants and Administrative staff. Jessica and the rest of the front desk team are very welcoming, knowledgeable and proactive. Highly recommend this practice
Fantastic experience: Very good dentists and excellent office staff. Kudos to Jess who detected an error in billing before I was about to pay.
Negative experience: Annapolis Green Dental was hands down the most horrific dental experience of my life and over a year later I am still dealing with the damage of their work. I visited them to get a second opinion on several dental issues after living abroad for a couple of years (with amazing dental care) and needing to find a new dentist in the states. They confirmed I needed certain treatments, but then tried to tell me I need a few other additional treatments. I ended up getting a few cavities I knew about filled and told them I would need to consult my dentist abroad before getting anything more extensive done. The doctor who did them immediately went cold and rushed my fillings when I wouldn’t agree to more costly work. She ended up overfilling them which ultimately caused me to get them taken out and refilled after a few months but the misalignment it caused in my jaw caused me TMJ which I still suffer from today. I paid a few hundred dollars to see a specialist and none of their machinery was working. I saw the “specialist” for 5 minutes — he didn’t have any images of my jaw or teeth but told me I needed to pull a tooth. Well come to find out after seeing another dentist I had a jaw infection that this specialist missed because he didn’t have any imaging! I ended up only needing antibiotics, a root canal, and my other doctors saved my tooth. I didn’t need any of the additional treatments they were trying to push on me. On top of that I noticed they overcharged me for certain fees. When I reached out to them they couldn’t explain the discrepancy, but told me they would reimburse me via check. That check never came. All in all I have ended up spending 1000s of dollars to correct their negligence. Be careful with them—make sure to get a second opinion and always double check your bills. It’s not only unethical how they run their practice, but it could also be dangerous for your health. Updated: Offices nonsensical response taking no accountability is only further proof to stay clear.
As stated, you " visited our office to get a second opinion on several dental issues after living abroad for a couple of years." -- You came to our office for a "second opinion" and then you needed a "second opinion" once out of the country. As stated you stated you had been out of country and gone from dental care for a couple of years. "They (our office) confirmed I needed certain treatments but then tried to tell me I need a few other additional treatments." Yes our records include all the tx you were getting a "second opinion/confirmation" on ie wisdom teeth that need ext, deep cavities near the nerve, implants, crowns that were needed, trouble sleeping, clenching grinding, jaw pain, and gums bleeding". We did confirm these previous diagnoses and we did discuss doing a comprehensive exam, cleaning and referring you for the different issues you discussed as well as treating the ones in office that we could. You did nothing we recommended except some fillings because they cost the least. The "overfill" was just the start of removing the infection (caries) because the teeth needed crowns and pulpal therapy, gum therapy, and all the "additional treatment you refer to" and yes if you do not do the recommended treatment immediately infection will spread - through a tooth, to the jaw, etc and lead to more involved tx then originally recommended - this is what we STRIVE to help our patients avoid but they must be part of the tx team and start the process of restoration and healing. Yourself and our doctors diagnosed your TMD, TMJ, jaw pain prior to fillings and infection spreading and if fillings ever make your jaw feel off we tell our patients at the end of the appointment to Call us right away as they are numb so we could contour them once the patient can give appropriate feedback (not usually necessary to "drill them out) .. usually a simple 2-5 min adjustment. We are always happy to do this for patients whenever necessary. At our office you were not overcharged, you were here once and we did the filling you wanted addressed (not all the treatment that was recommended as you were going out of town) and you had no balance/no credit so there was not any type of discrepancy. You did not spend 1000's of dollars at our office because you never did the recommended treatment with our office. We wish you the best in your travels and completing your necessary dental work so you can achieve oral wellness.
Fantastic experience: Great dental cleaning today with Mariah. I have never had so much fun in a dental office with Jess !!! This girl is hilarious! This office is great!! Such a clean and welcoming office! We drive an hour and a half just for this office! We love Dr G too! My wife and I are in our 70’s and these dentists are the best we’ve ever had! Outstanding dental work on crowns and implants!!
You’re awesome, great pic!
Fantastic experience: Annapolis green dental has been great, from routine dental work to recent emergency work needed! They were quick to get me in and explained things very well and the girls at reception are fantastic and go out of their way to check back in to see how you’re doing!
Ms. Graham we are so glad we could help out in a dental emergency. Thanks for commending our reception office! They care so deeply about our patients.
Fantastic experience: Timely appointment date. Only a few minutes wait in waiting room. Friendly office staff and Dr Ross. Thorough and calming in his explanations.
Thanks Linda for reviewing!! And thanks for letting the online world that the dentists at our office do strive to make wait times as minimal as possible even when dentistry can be unpredictable. We really appreciate
you taking your time to review our office.
Fantastic experience: First time at a holistic dentist and the attentiveness of Dr. Ross was impressive. The ladies at the front desk make the experience an easy one. Especially someone who has total anxiety around dentists. I have no complaints from any of the staff. I felt comfortable and can’t wait to come back. You will definitely feel at home
I am so glad we could put your anxiety at ease and so glad you have found a HOLISTIC DENTAL OFFICE>
Fantastic experience: Love your place and love how professional and friendly everyone is. Also love that I do not have to wait three months for the next appointment. Really appreciate all you who have helped with my dental care!
Thanks Nancy! We love helping you have optimal dental care.
Fantastic experience: Loving our new dentist! Dr. Ross took time to explain options to me and Ms. Jessica at the front desk was very helpful with insurance and treatment plans. I booked appointments for my whole family after my first visit. Recommending this practice to everyone I know!
Thank you for letting Dr. Ross and Ms JEssica know what fantastic healthcare providers and liaisons they are! We Love having you as patient!
Fantastic experience: My first dental appointment today. Loved the staff at the Annapolis office. They were all so friendly and uplifting. Especially the two girls working the front desk…so helpful. Jessica was fun to chat with….loved hearing her Texas “accent”. Dr Gena Schultheis, DDS fixed my tooth problem with a temporary solution. Going back for appt #2 next week. She was full of knowledge and wisdom. Giving them a 10 out of 10 today!
Fantastic experience: Many years ago, I had been told that my wisdom teeth were going to be a problem but I was reluctant to remove them because I felt they were a part of me and I was also scared of the potential pain. Jessica had empathy and clearly understood my fears and through numerous conversations, convinced me that everything would turn out for the best. She explained that she had been through the wisdom tooth extraction process and the doctors at her facility were among the best. I eventually did the procedure with Dr. Ross and Jessica and others came by to put me at ease during the event and talked with me and helped allay my fears. As a result, it was smooth sailing and I cannot even recall feeling any pain. Jessica also went over the post-op care to make sure I was aware of any issues and called me afterward to make sure I was doing okay. It is refreshing to have someone at the gateway who is kind and knowledgeable and can counsel the patient in non-medical jargon and I really appreciate being guided through this process by the staff at DENTIST? especially Jessica.
THANKS SO MUCH for the review and I''m so glad you felt the compassion and empathy that Jessica and Dr. Ross have for our patients
Fantastic experience: I have been very impressed with the entire practice. Dr. Ross is very thorough & explains everything very well. Everyone I have intractet with has been very professional.
Fantastic experience: very welcoming and friendly receptiontist. dental hygenist Liz was friendly, thorough, knowledgeable, always asking if I was doing ok while performing xrays and cleaning, provided great news "no cavities" dentist was just as friendly and knowledgeable. overall experience was pleasant and comfortable !
Thanks for letting then online world know about your comfortable positive experience with our office
Fantastic experience: Wonderful atmosphere Everyone was so nice and friendly Mariah did a wonderful job on my cleaning and Ms Jessica is a sweet heart She referred me to Annapolis Green Dental
Fantastic experience: I love Annapolis Green Dental. I have been going there for about a year. The staff are knowledgeable and friendly. Caitlyn is my hygienist and she really knows her stuff. The doctors are very kind. Can’t say enough good things about them.
Fantastic experience: This was my first time there and it was very pleasant today with the entire staff. I came in with tooth pain and I left smiling from the great work from the entire staff you will see me again thanks for the awesome service and info
Fantastic experience: I love Green Dental! Everyone is so kind and brings a smile to my face every time I visit. Thank you!
Fantastic experience: I can't say enough good things about these professionals. They take bedside manner to a whole new level. I am paranoid about being a burden to people and they made me feel like the best patient who ever lived. Barbie, Bridgette, and the one with the cool lavender scrubs (sorry) should be in charge of everything in life. Let's make this happen.
THANKS for being the best patient!! and thanks for acknowledging our amazing assistant team for helping make dentistry more enjoyable for our patients.
Fantastic experience: Dr. Charity and the staff at Divine Dental are great. They solved my urgent dental problem, and worked patiently with me to work out a plan of treatment going forward.
Fantastic experience: I never thought I'd say this, but I actually look forward to my dental appointments now! The moment I step into the office, I'm greeted by the incredible office manager, Jessica, who is nothing short of fabulous. Her warm smile and genuine enthusiasm make me feel like I'm visiting a friend rather than going to the dentist. She has a unique way of making everyone feel special and welcomed, turning what could be a mundane visit into an exciting experience. The entire team is fantastic, but Jessica truly stands out with her exceptional customer service and positive energy. If you're looking for a dental office where you feel valued and cared for, this is the place to be!
Negative experience: Today got worst service from Jessica. She was not at all responsive and was acting as if I am an inconvenience. She ought to know that a smile goes a long way in service jobs. I was there to get x-rays of my wife to be emailed and my experience turned out to be worse than getting a tooth pulled with pair of pliers. No reflection on the dentist but the office.
Fantastic experience: Green dental probably saved my mom's life locating a benign growth in my mother's jawbone. Their care and referral for proper care is exemplary. The employee's are all friendly and helpful. This practice has an easy and reliable online appointment generator. I recommend them for little ones also, very accommodating.
Fantastic experience: Such a great staff, worked really hard to make sure my insurance covered my emergency visit, and saw me quickly, highly recommend this dentist office
Positive experience: They were very professional and nice. Procedure (extraction of my baby tooth) went really smoothly and I felt no pain at all due to the numbing. The pain after the numbing wore off however, was terrible. I was crying and pacing up and down the Giant pharmacy in the same Mall while I waited for my prescriptions to be filled. Although the service and procedure was topnotch, I think I should have been given a couple of pain killers before I left to tide me over till I filled my prescription.
Fantastic experience: I LOVE this dentist SO MUCH already. Very nice people and they take good care of you :) can’t wait to go back and see them again!
Fantastic experience: I love this office so much. I found it a few years ago in my search for a holistic dentist. All of the staff go above and beyond for their patients. They are willing to listen and work with you on any concern which is so important to me in terms of my health care . I will never go anywhere else ! I recommend it to anyone when they ask about a dentist office.
Fantastic experience: I love this practice! I started coming here about 2 years ago when looking for a more holistic dental approach. Today I saw Dr O and Nikki and they are an amazing team. I needed a crown replaced and this was the absolute best dental procedure I have ever had. The office is so nice and peaceful too! I recommend them to all my friends.
Fantastic experience: I mean going to the dentist is never my dream, but I actually enjoy going to Annapolis Green Dental. They treat you like you matter and it really goes a long way. It’s been over a year now and I’ve only had great experiences, definitely recommended. And Jessica is great.
Negative experience: don’t let the nice appearance fool you, this place is a scam. every filling i’ve gotten from here has been utterly botched. i’m still losing fillings to this day. i had to go back SEVERAL times bc of the pain from a single filling. and that filling just exploded in my mouth and they refuse to fix it. they BUTCHERED my teeth. they want your money to do unnecessary fillings.
We have searched our system extensively for a patient with the last name or first name similar to this review and we have no patient with a name close to this. We cannot respond or help you, I'm sorry. If you a any questions please call our office or the office you are meaning to contact via phone.
Fantastic experience: I been going to this office for awhile now Doctor Ross is good at what he do he take time out to explaine everything to you. Everyone there is so nice and friendly and they make you feel comfortable. Jess is so sweet she always put a smile on your face she's the best
Fantastic experience: I love this place! The ladies at the front desk are so friendly and funny. All of the dental assistants are gentle and my cleanings are always quick. What I like most about my interactions with them is they don’t shame you for being imperfect with your dental care but rather encourage reasonable expectations like “start with 1-2 days and work your way up.” Also, I’m kind of crunchy so I appreciate the natural products that they offer.
Fantastic experience: Annapolis Green Dental is dental perfection! The entire team is so warm, compassionate and knowledgeable. I really felt they cared about my situation and took genuine pride in their work. Thank you Jessica, Layla, and Dr. Ross!
Fantastic experience: Today was my first visit. I got an extraction. The staff was caring and listened to my concerns. Dr. Ross and the staff reviewed all the information to ensure I understood each step. I'm so glad I chose to come to this dental office.
Fantastic experience: Dr. Ross and his team were very nice. They greeted and treated me professionally and at the same time treated me as a person. Dr. Ross conducted a thorough dental history and exam. He gave me all of my options and we discussed them thoroughly. He took time to listen to and answer all of my questions.
Negative experience: We are very disappointed in our experience here. I set up an appointment to discuss orthodontic care for our daughter and was very specific about what her dentist said she would need. I even provided X-rays from our dentist’s office. We drove an hour to her appointment only to be told they do not offer the services we need but were still charged $189 for a consultation fee that was supposed to include a treatment plan. They lowered the fee when I asked, since we were leaving with nothing, certainly no treatment plan, but we are still out $99 and half a day of wasted time. I had high hopes but I unfortunately cannot recommend this office because they do not offer the services they advertise.
Fantastic experience: My hygienist was very gentle and also helpful when I asked questions about homecare. I usually struggle with dental anxiety, but she put me at ease. A pleasant experience!
Fantastic experience: I have been a patient for years and this is by far the best dentist office I have ever been to! It’s so refreshing knowing that you can trust the Doctors and entire staff.
Fantastic experience: AMAZING customer service! I loved everything about this place. I walked out with my teeth feeling cleaner then ever. The vibes were immaculate, definitely recommend!
Fantastic experience: I love this place! Everyone on the staff is so outgoing, friendly, and helpful. I've never loved going to the dentist, but the people here make it feel like a breath of fresh air (and do great work too).
Fantastic experience: Love Dr. Gena Schultheis and her staff. Going to the dentist is very stressful they always know how to ease my nerves and make me feel more comfortable. So happy with my results. Definitely recommend for your dental care. You will be in great hands.
Fantastic experience: I am so lucky to have found this practice. Everyone is so nice and positive, scheduling an appointment was easy, I had the best dental cleaning of my life here, and Dr. Ross took the time to answer all of my questions.
Fantastic experience: I recently visited Annapolis Green Dental, and I couldn't be more pleased with my experience! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The entire staff was incredibly caring and attentive, making me feel comfortable and at ease throughout my visit. Thank you to the entire team for providing such outstanding services!
Fantastic experience: Called for an emergent second opinion due to chronic pain after an extraction (at another Dentist) and from the moment I called and being seen the same day, to the completion of my second visit and very effective treatment, everyone was wonderful! Highly recommend Dr. Nazir and the team at this location. Thank you so much!
Glad we could eval you quickly!! Thanks for the recommendation of our services
Fantastic experience: The intake forms that I filled out online bothered to ask me what my relative anxiety level was concerning dentistry. It’s the first time a dentist has ever done that. The hygienist was very gentle yet thorough. My teeth feel amazing! Dr. Nasser gave me sound advice about retainers, night guards, and orthodontics, with transparency about pricing. Considering the negative experience I had at my former dentist, this was very refreshing. They take my insurance, which is also another huge positive.
Thanks for sharing your refreshing experience with our providers online! We look forward to supporting u in the health and beauty of your smile
Negative experience: Was told I would have to pay a $35 “processing fee” to obtain a copy of my own $737 X-rays they took. Before They took my X-rays I had asked if they would use the X-rays I had done just 2 weeks prior by Dr Sinada in Columbia. The dentist at Annapolis Green would not bother to request very recent X-rays from another dental professional, saying their system probably was not compatible. While they Xrayed my teeth, another one of their staff was on the phone the whole time with an unhappy patient. Then after I paid them $737 for the X-ray they made of my teeth, they told me they would call me for the results. Then they called me and had no information except that I would have to go to a different location in a different town for the dental procedure. When I decided to seek another consultation elsewhere, the new place—Natural Dentist Associates in Rockville, MD, suggested that (unlike Annapolis Green place) I obtain previous X-rays. When I called Annapolis Green to do just that, the staff asked me why I wanted my own X-rays as if this was any of their business. When I said because I paid for them and they were mine the staff took a defensive tone. Then she said it would be $35 dollars to email me my X-rays. I decided to request my slightly older X-rays from Dr Sinada instead. In response to my request Dr Sinada Ghassan in Columbia, MD, sent me the X-rays (which cost much less) to my email right away no questions asked about my plans for my X-rays, and his staff asked me if I needed anything else. Because of the inappropriate response from Annapolis Green Dentistry plus their unprofessional online responses from to other customers who don’t appreciate their business practices, I do not feel I can trust this place. Their behavior is definitely not on par with some of their peers.
Sorry Donna that we did not meet your needs, I truly understand the frustrations with cbct, 3-d imaging and x rays being done in multiple locations for multiple consults. If someone is going to be getting a surgical procedure for us we want imaging where we can take appropriate data and measurements to get the best outcome with long term success and minimal complications. Best of luck on your dental work with natural dental associates, they r great holistic providers too. And if u do need our services at our other location to adjunct their services we r happy to collaborate on your Tx with your current office.
Fantastic experience: I had an excellent experience here. I am a first time patient getting a chipped tooth fixed and needed a crown put on. Dentist Nasir and her assistant were very professional, pleasant, and took their time treating me. I am going back to have all of my dental work done by them. I highly recommend them to anyone looking for a high quality dentist office.
So glad we were able to treat you and fix your chipped tooth!! Thanks for sharing your experience! - We appreciate it.
Fantastic experience: The entire experience from the moment I walked in was curated perfectly for the individual. I felt like I was at home in San Diego. Everyone was so personable and relaxed, I had to remind myself I was in a dental office. Jessica, the front end manager, was beyond sweet & helpful and deserves a fat raise! Highly recommend if you’re in the area & if not, travel for them!
Thanks so much Jaron for the review!!! Glad u could feel
Relaxed and like u were in sd.
Positive experience: Dr. G is a good dentist but communication and billing is another issue. Hygienist did not inform me that she was taking Photo Images again (previously done with a partner practice and transfered) and not covered by my insurance. Hygienist also talked about using the water pick a little different during the cleaning and the practice charged me $ 19.00 which of course the insurance company denied. The billing practices are a big issue.
Sorry for the communication issue and that it seems our team was not able to let u know effectively that we do offer more advanced natural holistic services that r not covered by insurance . we are passionate about teeth and their connection to the body and love oxygen and ozone therapy and educated pt on these services and we r really sorry that the team did not make it clear that it isn't covered by insurance and incurs $19 fee. We can be sure to review the menu of services with u and ins benefits so u can always know before hand if u r choosing a service that we believe they won't cover so u can make a choice for yourself on doing just services that r covered or if u want to add on other beneficial services. Again our apologies on poor communication. We will be sure to work on communicating this info to yourself and all other patients more effectively.
Fantastic experience: Dr. Ross did a wonderful job on my Root Canal. He was able to compete the entire procedure in one appointment. I would highly recommend Dr.Ross to anyone seeking this procedure! Kudos to Dr. Ross!
Thank u so much for sharing your positive experience with Dr ross and his ability to make the root canal experience a good one.
Negative experience: After 20 minutes to tell me what I already knew, provided own xrays, and I get charged almost $400 for a above gum cleaning. What a disappointment. Wonder what ins pays. Want 1200 for deep cleaning. That's outrageous. No discounts for veterans too.
Sorry that u found it disappointing that we shared information regarding needing a deep cleaning that u already knew. Since u were wondering what dental insurance pays and the veterans discount please call and we can review what your estimated ins benefits will be and your veterans discount. We save this Tx plan with notes on those benefits and discounts in your chart and we r happy to review that with u so u can improve your health and keep your teeth a lifetime.
Fantastic experience: The staff is wonderful and kind. As someone who had a traumatic experience as a child with a dentist they have gone above the standard of care to ensure I feel comfortable throughout every appointment. I would recommend them 10x’s over.
Fantastic experience: Was not a patient beforehand, but they saw me on an emergency appointment. Everyone was very friendly and informative. They provided relief, when other local offices could not in a timely fashion. Highly recommended.
Thanks Nick for applauding our friendly team. We r so glad we could provide u relief and get u an appointment time that worked for u!
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