Children's Dental Center

7863 Broadway, 46410, Merrillville

Welcome to Children's Dental Center in Merrillville, where we specialize in providing top-notch dental care for children in a warm and friendly environment. Our dedicated team understands that visiting the dentist can be intimidating for young patients, which is why we focus on making each visit enjoyable and stress-free.

Our comprehensive range of services includes routine check-ups, preventive care, and specialized treatments tailored to meet the unique dental needs of children. We emphasize the importance of dental hygiene and are here to educate both kids and parents about maintaining bright, healthy smiles.

At Children's Dental Center, your child's comfort and well-being are our top priorities. We are proud to serve our community and are currently open to provide essential dental services. Whether your child needs a routine examination or emergency dental care, you can count on us to deliver compassionate and expert treatment. Don’t hesitate to reach out and schedule an appointment today!

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-14h
  • saturday: (closed)

Photos of Children's Dental Center

Children's Dental Center

Services and Treatments

Pediatric Dentists
Teeth Whitening

Children's Dental Center: Reviews

4.4/5 (346 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,4 out of 5 from 346 reviews

Lisa Vucko Published on Google

Fantastic experience: We love Myra. We have been using her as our dental hygienist for 12 years and LOVE her. We request her every time.

Children's Dental Center
Children's Dental Center

Hi Lisa. We appreciate your kind words and are glad we could provide you with a great experience worth sharing about.

Nikole Noble Published on Google

Fantastic experience: My daugther is autistic, they were so patient with her. They did things slowly and not to overwhelm her. I would recommend to everyone. Candy explained everything to us before it was happening. I can not say enough about our experience at Children's Dental Center.

Children's Dental Center
Children's Dental Center

Hi Nikole. We're thrilled to see that you had a positive experience with us! Thank you for taking the time to share.

Tina Taylor Published on Google

Fantastic experience: They are so good with kids wouldn't recommend anyone else

Children's Dental Center
Children's Dental Center

Your feedback is greatly appreciated, Tina. Thank you for the review!

AV Published on Google

Negative experience: The dentist we saw, who never gave his name, told us to discontinue an antibiotic our daughter is on because “if she gets the flu and needs antibiotics they won’t work since she is on an antibiotic now”. That should tell everyone all they need to know. Please seek care elsewhere.

Randi Salazar Published on Google

Negative experience: If I could leave no star I would!! Absolute worst and most unorganized office!!!! My daughter was seen there a year ago with insurance.. for the first month I received a bill for full amount called… they had the insurance put in wrong and I was told it was fixed then I started receiving a bill for $129 I called for an entire year.. at least trying to find out what insurance didn’t cover for me to be receiving a bill as to which they would say they would look into it and return my call. Never received call backs just the same bill. After many calls and each time being on hold for at least 20 min for an entire year I was finally able to speak to a manager who I guess finally looked into the problem and said it was a write off and disregard the bill. A week later I receive a bill from collections. Absolutely insane and sad! Apparently communication in this office does not exist for one…. sending a bill that no one could explain why or what wasn’t covered and two… never looking into it or passing it to a manager to get taken care of sooner. Curious to know if they have notes of each call I made to them in the system?? Not sure if they were trying to collect more money on top of what insurance covered or what but not cool to make patients stress and attempt numerous times to contact and find out what they are being charged for. I would have paid the 129 had someone explained why I was being billed and knowing insurance didn’t pay already hopefully it doesn’t ruin my credit especially because I tried many times to figure the problem out with no success from this office!! Be better do better people for your patients!! Will never return nor will I refer someone here!! I am not a complainer nor do I leave reviews often or ever want to leave a bad review but this was just terrible service

Jessica Cotto Published on Google

Fantastic experience: It was my first time bringing my children and I was very impressed and satisfied with our experience. They were able to get my daughter in the very next day for work to be done.

Children's Dental Center
Children's Dental Center

Hi Jessica. Thanks so much for leaving us a stellar review! We're glad to have provided you with a great dental experience.

Linda Lemond Published on Google

Fantastic experience: I HIGHLY recommend The Children's Dental Center in Merrillville. Their staff is amazing! Every person - receptionist, hygienist, dental assistant, dentist - treats the children and the parents with kindness and calm. They are extremely patient and explain to the children everything they are going to do and why they have to do it before they do anything. This practice also treats adults, so be sure to make your appointment with the pediatric dentist.

Children's Dental Center
Children's Dental Center

Hi Linda. Thanks so much for leaving us a stellar review! We're glad to have provided you with a great dental experience.

Lucinda Jolliff Published on Google

Fantastic experience: Terra is the best! The rest of the staff is always friendly. Everyone goes Beyond their job description to make my son feel safe and secure while he gets his teeth clean, which he hates!

Children's Dental Center
Children's Dental Center

Your feedback is greatly appreciated, Lucinda. Thank you for the review!

Green Published on Google

Negative experience: Today June 17th 2026 my daughter had an appointment at 10am. The dentist was extremely rude to me and his tone with my daughter made her feel uncomfortable. So first he asked her if she had brushed her teeth, she then said "yes" he immediately after said "well it doesn't look like you brush your teeth" rudely. The nurse asked me if my daughter had any swelling that I noticed. I said no, that I wouldn't be able to tell. The nurse then said like a bump or anything so I said yes I seen a bump that looked like a absese previously but it went away. The dentist asked did a tooth come out where the absese was and I said no. He then said a tooth should have came out where an absese was. I then said no sir there is a loose tooth at the bottom but it wasn't linked to what I thought was and absese. Which I also explained to the dentist only what I seen in my daughter's mouth and that maybe it wasn't and absese but it looked like some type of infection. He then continuously mentioned several times how he dont see an absese in her mouth which I responded " ok " however instead of proceeding with the appointment he said it again. So now im feeling uncomfortable, and targeted. I decided to ask why does he keep mentioning that he doesn't see something that I had already said wasnt there. It was a week before our appointment when it was seen. It was like he's calling me a lie when im just here to get good customer service from a professional which he didn't display. There is a lack of integrity at Children's Dental Center #114 in merrillville in. He then talked at me and at the same time I was speaking so me and my daughter decided to leave and was also told to walk out the door by one of his female associates. We didn't receive any treatment yet my insurance was ran and we weren't allowed to wait for our ride in the waiting room. Im unsure of the dentist name but it was one of the men.

A S Published on Google

Fantastic experience: Dr. Rutherford and all the staff at Children's Dental Center are AWESOME! They care about the kiddos & families they take care of. Their expertise, warmth, and skills of dealing with children & teenagers are AMAZING! I recommend them to all I know.

Children's Dental Center
Children's Dental Center

Hi A. We appreciate your kind words and are glad we could provide you with a great experience worth sharing about.

Kaesy Seaman Published on Google

Positive experience: The hygienists are awesome! I've never felt this office pushes unnecessary work, which has happened at other dental offices. The only reason I don't give them a 5 star review is because I am not able to stay/go in the back with my kids. This was important to me when they were younger so I left to go to another provider. Their dentist retired and I came back, but they are older now, so I don't feel as strongly, but still. It would be nice to see who is taking care of them. I've never gotten to see any of the dentists at this office.

Children's Dental Center
Children's Dental Center

Hi Kaesy. Thank you for taking the time to share your positive experience. We truly appreciate it!

Ma'Kaela Patterson Published on Google

Fantastic experience: 10/10 Nairobi gives them a time, but they are so patient and kind . Bring those kids to get their teeth clean‼️

Children's Dental Center
Children's Dental Center

Hi Ma'kaela. We appreciate your kind words and are glad we could provide you with a great experience worth sharing about.

Cowanna Smith Published on Google

Negative experience: Not a kid friendly dentist and my childs mouth is worse

OVI Graphics Published on Google

Fantastic experience: Great staff and doctor is very informative and thorough

Children's Dental Center
Children's Dental Center

Hi Ovi. Thank you for taking the time to share your positive experience. We truly appreciate it!

N N Published on Google

Fantastic experience: The doctors and staff are so professional and care about their patients. We drive from St John to go here because of that exact reason. We tried a few other offices in town and were disappointed. Moira and Dr Sidiqqui are so wonderful and do a great job with the littles. I wish I could see them as my dentist!

Children's Dental Center
Children's Dental Center

Hi N. We're thrilled to see that you had a positive experience with us! Thank you for taking the time to share.

Brie Barnett Published on Google

Fantastic experience: I LOVE THIS PLACE MAJORITY OF THE PEOPLE WHO WORK THERE ARE VERY PERSONABLE GREAT WORK DONE, THE CARE FOR THE PATIENT'S IS AWSOME !!!‍

Children's Dental Center
Children's Dental Center

Hi Brie. Thanks so much for leaving us a stellar review! We're glad to have provided you with a great dental experience.

J Fl Published on Google

Negative experience: This office habitually scheduled my kids then someone calls afterwords and says they cannot see my kids after all. Because of my kids' age, they cannot be seen after 2pm but the incompetent employees keep scheduling my IDs for after 2pm. They are not capable of doing their job and I do not recommend this office to the most desperate person who needs dental work for their kids. GO SOMEWHERE ELSE! ANYWHERE ELSE!!!

sarah Fuller Published on Google

Fantastic experience: Dr. Saleh, hygenist Tara, and all of the staff are just wonderful. They’re great with kids and make those scary moments feel a little less overwhelming. We usually leave there with smiles or laughs. Special shout out to Tara for always going above and beyond for our kids❤️

Children's Dental Center
Children's Dental Center

Your feedback is greatly appreciated, Sarah. Thank you for the review!

Demitra Adamovich Published on Google

Fantastic experience: We were very happy with the dental visit. Everyone is very nice and professional and accommodating. The doctor was very thorough and accommodating and friendly and answered all of my questions in detail. We are extremely happy and highly recommend Children's Dental Center.

Children's Dental Center
Children's Dental Center

Hi Demitra. We appreciate your kind words and are glad we could provide you with a great experience worth sharing about.

Sharon Wallace Published on Google

Fantastic experience: First time being there and the staff and dr were very welcome and nice

Children's Dental Center
Children's Dental Center

Hi Sharon Wallace,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

April Izeta Published on Google

Fantastic experience: From the moment I walked in very friendly and welcoming.Big props to Lauren she was great with my son.He said he wished he could get u Everytime that u made him feel less scared lol and he was very comfortable.No cavities yayyyy!!!

Children's Dental Center
Children's Dental Center

Hi April Izeta,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Allie Garcia Published on Google

Negative experience: I rarely leave negative reviews, but I feel compelled to share our experience in the hope that it helps other parents make informed decisions. While Dr. Sal may be technically skilled in his dental work, his complete lack of bedside manner has had a lasting negative impact on my children. Both of my kids now experience extreme anxiety and fear when it comes to dental visits, a direct result of their interactions with Dr. Sal. I fully understand that most children — and even adults — aren’t fond of going to the dentist. However, Dr. Sal has a way of making the experience significantly more stressful and traumatic than it needs to be. His demeanor is cold, impatient, and, quite frankly, not at all suited for working with children. A pediatric dentist should not only be clinically competent but also compassionate and gentle — someone who helps ease a child’s fear, not intensify it. Unfortunately, that has not been our experience. He may fix the teeth, but he does nothing to care for the emotional well-being of his young patients. We’ve since switched to a new dentist who prioritizes empathy and communication, and the difference has been night and day. I hope Dr. Sal considers the importance of bedside manner in pediatric care, because the emotional scars he leaves can last a lot longer than a cavity.

Children's Dental Center
Children's Dental Center

Thank you for taking the time to share your experience, Allie. We understand how important it is for children to feel safe and comfortable during dental visits, and we’re sorry to hear that your children’s experience caused increased anxiety. Compassionate care and a supportive approach are very important in pediatric dentistry, and we take feedback like yours seriously. We will be reviewing this with our team as we continue working to provide a more positive experience for all of our young patients.

T Published on Google

Negative experience: For three years, I’ve been bringing my six-year-olds here for their every six months cleaning and check up. They’ve never given my kids x-rays. They’ve never actually cleaned their teeth. All they do is take them to the back dental hygienist. Make some note or whatever doctor comes in looks at their teeth, puts fluoride on it. They’re done, but guess what they’ve been billing my insurance for x-rays and cleaning don’t come here.

Children's Dental Center
Children's Dental Center

Hi T,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and understand your concerns regarding the care your children received. Providing thorough and honest dental care is our top priority, and we take your comments very seriously. We would appreciate the opportunity to discuss this further and ensure your family receives the care you expect and deserve. Please feel free to reach out to us directly. Thank you for trusting us with your children's dental health for the past three years.

Warm regards,
Children's Dental Center

Candice Hampton Published on Google

Negative experience: Maybe remove the "children's" title from the practice since the staff clearly has no patience for them.

Children's Dental Center
Children's Dental Center

Hi Candice,

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and want to assure you that we take your concerns very seriously. Our goal is to provide a welcoming and patient environment for all children, and we clearly fell short in your visit. We appreciate your trust in letting us care for your family and are committed to improving. Your feedback is invaluable in helping us enhance our services.

Warm regards,
Children's Dental Center

Jose Mendoza Published on Google

Fantastic experience: Everyone at the desk was very courteous n helpful . Been coming here for years for my kids appointments. Really do recommend this location . Thank you everyone at this location

Children's Dental Center
Children's Dental Center

Hi Jose Mendoza,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Margaret Edge Published on Google

Fantastic experience: My son has been going here for 13+ years. They are wonderful & I wouldn't take him any place else.

Children's Dental Center
Children's Dental Center

Hi Margaret Edge,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Raven Penn Published on Google

Fantastic experience: I used to go here as a child and now I bring my children. The staff is always warm and welcoming. They are great!

Children's Dental Center
Children's Dental Center

Hi Raven Penn,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Nico Aliaga Published on Google

Negative experience: Very unclear with scheduling an oh man good luck being on hold for 30 minutes trying to get a hold of somebody

Julie Landers Published on Google

Negative experience: One of my children needed a crown. It was too big and fell off. We were told when we got the crown to bring it in and they'd put in on for free. We took it back, and they charged us for putting it back on because they only do it for free if you have a certain type of insurance. Poor work, and bad service. I contacted the office numerous times, and at first they refused to call me back. Then they refused to help. On top of that, my child hates the dentist because the staff we worked with are not good with kids. They yelled at him instead of trying to calm him when he was frightened. Do yourself and your children a favor, and stay away.

Brittany Crawford Published on Google

Fantastic experience: Dr. Rutherford is efficient and nice. Works well with my kids. I would recommend her to anyone.

Children's Dental Center
Children's Dental Center

Hi Brittany Crawford,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Emily Verschoor Published on Google

Negative experience: I would NOT recommend!! I would give 0 stars if I could. The first consultation the doctor we saw was not empathetic or kind. I was told that I could go back with my child for a procedure if I booked a 9am. By chance I had called to follow up on the future billing and was informed I would not be allowed to go back, it was only one person in the practice that had that policy (the doctor I did not want to see). After waiting on hold for an hour and the office manager promising me a follow up call the same day to see if another doctor in the practice will allow this, I heard nothing. This was also not the first time I waited on hold for such a long time. I then attempted to follow up again and this was last week, still nothing. I was told every time the office was short staffed. For a time sensitive procedure, I was very disappointed that this office doesn’t seem to take care seriously. I truly believe that a parent being with a child for a procedure should be a case by case basis and this office seems to have a very hard stance on parents not being with the child, be warned.

Brittnee Burcham Published on Google

Negative experience: They were good with my kids. However, Not a fan of not letting parents be in the room when the child is getting cavities filled.

Karalyne Hryndej Published on Google

Negative experience: If I could give a 0 I would. Non of these people know how to work with children. I had my son brought in for his first appointment and the first thing they said when they got him in the chair was "Alright mom you hold his legs down. Dad you hold him arms down." Not even TRYING to see if he would cooperate. They had him immediately scared and screaming. Which my son absolutely would've cooperated because we had been practicing and playing dentist for months in preparation. Took him to a different dentist and they were wonderful. He cooperated and actually thought it was so cool to get his teeth checked. Thank the lord for the second place we went to. Never will I recommend this office

Samantha McPheron Published on Google

Fantastic experience: I absolutely LOVE this office! The staff are truly wonderful—friendly, professional, and caring. My son has autism, and they are always extra patient and understanding with him, which means the world to us. They take the time to make sure he feels comfortable, and I can see how much they genuinely care. I feel completely safe and confident having both of my kids in their care. I couldn’t ask for a better dental team!

Children's Dental Center
Children's Dental Center

Hi Samantha McPheron,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

jomana Beshara Published on Google

Negative experience: Worst dentist ever. If you want your kids to enjoy the dentist visit, they scared my daughter so bad, making her choke

R T Published on Google

Fantastic experience: Hands down the best pediatric dental experience I’ve had, ever. After being bounced around from place to place trying to find a good dentist for my kids, I finally stumbled across Children’s Dental Center in Merrillville, and I haven’t looked back since. I bring all my kids here (except my baby, he’s still rocking the gummy smile ), and every visit has been top-tier. The staff is incredibly welcoming and friendly, and the environment is super kid-friendly, calming but still fun. It’s not just about the cute décor in the lobby either; they really know how to treat children with patience and care, even my 2-year-old who is a whole handful. They had the accommodations ready without me even having to ask, which as a mom of multiple kids, is everything. What really blew me away is how quickly they get you in. I’m used to waiting weeks, even months, for an appointment elsewhere, but here? They get you in fast, and even better—they don’t waste your time. They get straight to the point, explain everything clearly, and offer solutions that actually make sense. No runaround, no pressure, just real care and real results. If you’re looking for a dental office that actually respects your time, understands kids, and treats you like a person and not a number—this is it. Five stars without hesitation.

Children's Dental Center
Children's Dental Center

Hi R T,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Joecool_75 Horton Published on Google

Fantastic experience: Lauren is really good at what she does she’s very professional and she makes you feel comfortable and like you already know her even if it’s your first time here shes a very cool person and you can always keep it real with her.

Children's Dental Center
Children's Dental Center

Hi Joecool_75 Horton,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Tisa LCM Published on Google

Fantastic experience: Lauren was absolutely fabulous she was great with my kids. Clean their teeth’s and calm with my 2 year old. Great Job!! Lauren

Children's Dental Center
Children's Dental Center

Hi Tisa LCM,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Alexis Grayson Published on Google

Fantastic experience: I recently visited this office with both of my toddlers, and I couldn’t be more impressed. The entire staff was incredibly patient and understanding, even as my kids were yelling and screaming. Myra, the dental hygienist, was an absolute sweetheart — she truly has the patience of a saint. Dr. Rutherford was equally wonderful: kind, personable, and never once made us feel rushed. She even took the time to compliment us as parents and made us feel completely at ease. We genuinely felt at home here, and this is the only dentist my children will ever see. Highly recommend!

Children's Dental Center
Children's Dental Center

Hi Alexis Grayson,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Autumn Renee Published on Google

Fantastic experience: I took my son and daughter here yesterday. My son (Levi) is extremely scared of the dentist and the lady we had (I think her name was Andria? andrea? I can't remember) But she was amazing, She ws so patient with him and allowed me to try to talk to him before he needed to go under after he started freaking out in the beginning. She explained everything to him before she did it and he was calm and was even able after him cleaning to move right into a cap being put on his broken tooth. The process was nerve racking because it was our first time from coming from a bad exerience somewhere else. I am really thankful they not only were calm but allowed me a few min to talk him down and then continue. Like I said - her taking the time to say what she was about to do to the child before it was done was really helpful and I know made the appointment longer than what it needed to be but as a mom it was HIGHLY appreciative!!

Children's Dental Center
Children's Dental Center

Hi Autumn Tomlinson,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Jeffrey Abenante Published on Google

Negative experience: This place deserves zero stars. After my daughter’s first traumatic experience I waited a year to bring her back in hopes she would be able to forget about it. The hygienists were having me straddle my 2 year old and hold her down as she screamed. It was HORRIBLE, not a normal experience. She had her second appointment today and I was asked to do this again, I said no because my daughter was already getting hysterical and was scared. Hygienists then came in trying to restrain her as she got more and more upset. Nobody trying to console or accommodate a child that was scared, this is a pediatric dentist place, how are they not better at dealing with these situations to bring comfort to children and not create trauma and a fear of the dentist. Finally when the dentist comes in, he wanted to put the device in her mouth to open it. She was still hysterical and ready to puke at this point so I told them we were done. The doctor took his gloves off and rudely left the room not offering my daughter a toy or toothbrush just a traumatic experience for a health service she’ll need for the rest of her life. Ridiculous.

Children's Dental Center
Children's Dental Center

Thank you for sharing about your experience, Jeffrey Abenante. We aim to deliver great dental experiences, and based on your feedback it seems we fell short of that goal. Please know that we take all feedback very seriously. Thank you again for taking the time to share.

Nicole White Published on Google

Fantastic experience: My daughter had her first dental visit here today! The staff and experience we had was wonderful! My daughter saw Lauren and she was absolutely wonderful! Before we left, my daughter went back can have Lauren a hug! I was very pleased with the visit and how they took care of my daughter!

Children's Dental Center
Children's Dental Center

Hi Nicole White,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

obianuju okereke Published on Google

Fantastic experience: The staff were so professional and friendly. I was impressed with the way they handled my 7-year-old autistic son. He was so calm through the entire process. I highly recommend this dental clinic.

Children's Dental Center
Children's Dental Center

Hi obianuju okereke,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Michelle Wilson Published on Google

Fantastic experience: Very curiosity staff! Me and my boys hand been going here for years. Easy scheduling, in and out on time service. I would recommend Children's dental to everyone! The Wilson's, NW, IN.

Children's Dental Center
Children's Dental Center

Hi Michelle Wilson,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Will Doty Published on Google

Fantastic experience: Not just for children. The staff is great and the dentists are top notch. No pain during procedures and they are quick and thorough. I would highly recommend them to anyone looking for a great dental experience.

Children's Dental Center
Children's Dental Center

Hi Will Doty,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

RIOFRM43RD Published on Google

Fantastic experience: The ladies in there are AMAZING!!! Doctor is astounding! He listens and he makes you feel comfortable just what everyone wants in a dentist! Even as an adult I didn’t like the dentist. So glad I found this team!!

Children's Dental Center
Children's Dental Center

Hi RIOFRM43RD,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Angie Pittman-Stadnik Published on Google

Fantastic experience: Friendly, very clean, and the staff is AMAZING! Been taking my kids for 17 years and they all STILL love going! I highly recommend to everyone!

Tori Hillegonds Published on Google

Fantastic experience: Amazing office. Staff is very friendly and understanding and did well with my son who is on the spectrum. Highly recommend!

Children's Dental Center
Children's Dental Center

Hi Tori Hillegonds,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Hiscox Service Published on Google

Fantastic experience: Everyone in the office is very kind and professional. I highly recommend this location especially for younger children my daughter had horrible experiences with several local dentists and we were blessed to find them

Children's Dental Center
Children's Dental Center

Hi LISA WILLMAN,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Erica Scott Published on Google

Positive experience: It’s always a pleasure getting serviced here! I love the staff! My Dentist is adorable and Lauren is just THE BEST ! My children also love ❤️ it here! It’s the first Dental Clinic they haven’t cut up at . The only con is that they don’t play with time , lbs… they have no grace period. That part challenges me every time, because I’m late ⏰ for everything! Other than that, this place is hands down the best for families ‍‍‍.

Children's Dental Center
Children's Dental Center

Hi Erica Scott,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Jordan Ferrel Published on Google

Fantastic experience: Lauren was amazing!!! She made my daughter feel so comfortable and at ease , I wish my experience at the Dentist when I was 6 years old was as fun and enjoyable as my daughter’s appointment was. Thank you so much to Children’s Dental for taking the time and putting in the effort to find such amazing people to work with our children. Thank you Lauren for choosing the profession you have and you were absolutely amazing today!

Children's Dental Center
Children's Dental Center

Hi Jordan Ferrel,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Michael Jennings Published on Google

Fantastic experience: Super friendly staff and clean office. They make my toddler daughter feel really comfortable. I highly recommend.

Children's Dental Center
Children's Dental Center

Hi Michael Jennings,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Antonia Gardner Published on Google

Fantastic experience: Everything was perfect. Lauren is AWESOME !!! Lauren was soooo sweet & patient with my son. We can’t wait for the next visit!!!

Children's Dental Center
Children's Dental Center

Hi Antonia Gardner,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

M Published on Google

Fantastic experience: Today's initial appointment for a toddler with developmental delays and sensory issues was a positive experience. The team exhibited empathy and understanding in their interactions with the children. The experience has been favorable, and I would highly recommend this facility for young children. One minor area for improvement is the waiting room, which lacks activities to engage children while waiting. A suggestion for future parents would be to come prepared.

Children's Dental Center
Children's Dental Center

Hi Megan Mathiowdis,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Amanda Frame Published on Google

Fantastic experience: My daughter is almost 4 and has been going here for every one of her dental visits. We always have Tara as our hygienist and she is seriously the best! She is always so patient and kind. I could not ask for a better experience!

Children's Dental Center
Children's Dental Center

Hi Amanda Frame,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Sarah Gallentine Published on Google

Fantastic experience: I haven’t been to the dentist in a while and all of the staff was accommodating! The receptionist, dental hygienist & dentist. Special thank you to Lauren & Tara for my making my experience amazing! Highly recommend for a great teeth cleaning. :-)

Children's Dental Center
Children's Dental Center

Hi Sarah Gallentine,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Mohammad Hakmeh Published on Google

Fantastic experience: Very friendly staff make feel so comfortable they all nice from the front desk to the dr to the staff

Children's Dental Center
Children's Dental Center

Hi Mohammad Hakmeh,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Brittany Evans Published on Google

Negative experience: Edit: MY HUSBAND JUST GOT HOME WITH THE PRINTOUT PAPER STATING THAT MY DAUGHTER’S MEDICAID WAS INELIGIBLE- maybe because the Medicaid number you claimed you couldn’t look up was NOT MY CHILD’S MEDICAID NUMBER. I’m not sure whose Medicaid number is on this piece of paper, but that is not my daughter’s Medicaid. My husband says he tried to give her the correct policy and she would not accept a copy of the card that he had on his phone and would not even look at it to ensure she had the right person- SHE DID NOT, my child’s emergency needs were neglected today due to an error by your receptionist- not due to a billing issue like we were told. MAIN POINT: she said their policy is that they cannot look up a patient and I never gave her my daughter’s Medicaid number bc at the time I scheduled the appt it was never taken from me. Absolutely horrible service- my daughter was taken to an emergency dental appt this morning that we had to wait 2 months for. I let them know the urgency when I made the appt. The woman answering the phones was extremely rude when I did schedule my daughter’s appt 2 months ago. I had my husband take her in today, and despite the fact that I talked to the state to make sure her Medicaid was good to go before her appt this morning. I don’t know how they got her Medicaid number, because I never gave it to them and the woman said they cannot look up a Medicaid patient by their name — according to her that is the policy of this office— I didn’t have the policy number to give her, so I’m not sure how she looked it up since she said it was against the offices policy … literally NO OTHER OFFICE IVE EVER BEEN TO HAS THIS POLICY. I am on hold and I with the attorney general, then I’ll be calling the state to let them know how we were treated at this office, and my next report is to the Indiana dental board as well- BECAUSE YES IVE DONE THIS BEFORE. And yes I’m doing it again. The complete lack of care for Medicaid patients is sickening. They ran a paper yesterday saying it was ineligible and clearly did not run her Medicaid again this morning before her appt- I wouldn’t have had my husband waste a 45 min drive if they said oh her Medicaid is ineligible. This office has neglected my child’s emergency needs due to a billing issue.

Children's Dental Center
Children's Dental Center

We understand how frustrating and stressful this experience has been for you and your family, and we sincerely apologize for the challenges you encountered. Ensuring that every patient receives the care they need is important to us, and we take concerns like yours very seriously. We will be reviewing this situation with our team to understand what happened and how we can improve our processes to prevent similar issues in the future.

Stacey Wachowski Published on Google

Fantastic experience: We recently changed over to this dental center. This was our third visit, and we are so happy we made the switch! We have had the same dental assistant every time and she is so kind and patient with my children. She does a great job every time and make them feel incredibly safe. My children literally look forward to going to the dentist. Dr. Sal is great as well. He is very thorough, informative, and nice to the kids.

Children's Dental Center
Children's Dental Center

Hi Stacey Wachowski,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Terina Barlow Published on Google

Fantastic experience: Staff is absolutely sweet. Had to bring the baby with me and the women were awesome with him while my appointment was happening.

Children's Dental Center
Children's Dental Center

Hi Terina Barlow,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Billy Adams Published on Google

Fantastic experience: Very welcoming and passionate about the kids. We will recommend to anyone with children. Thanks for being amazing staff!!!

Children's Dental Center
Children's Dental Center

Hi Billy Adams,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Jessica Ward Published on Google

Negative experience: I had an appointment scheduled on December 26th and arrived to the office being closed. This was already a rescheduled appointment as their x-ray machine was down at my original appointment. I never received any call saying they would be closed and received my appointment reminder text that same morning. The drive for me is 45 minutes. The staff needs to be held accountable for wasted time and money as we are held accountable for no call no show appointments. Someone needs to think about those who are single parents who don’t have the luxury of paid time off but still make sure they take their children to their appointments. If those who work at McDonald’s can show up to work the day after Christmas why can’t you? Or at least have the common courtesy to call and let someone know before they miss out on work or school. Please make the necessary adjustments, thank you.

Children's Dental Center
Children's Dental Center

Hi Jessica, we apologize for the inconvenience and frustration you experienced. We understand how valuable your time is, especially as a single parent managing so many responsibilities. The unexpected closure and lack of communication were not up to the standard we aim to provide. Your feedback is important, and we are actively reviewing our processes to ensure better communication and accountability moving forward.

Amy King Published on Google

Fantastic experience: We recently had our kids’ first dentist experience, and I couldn’t imagine a better place to do it. The technician who did x-rays and cleanings did a fantastic job helping our nervous kids feel comfortable and had some great tricks up her sleeve to distract them and make the experience feel quick and easy (coloring, fun conversation, and songs for the win). The dentist was also very gentle and friendly with them. Thank you for being patient and understanding of kids and being willing to work WITH them! I highly recommend this office.

Children's Dental Center
Children's Dental Center

Hi Amy King,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Mr.Pokerchip Published on Google

Fantastic experience: I would personally like thank Dr. Tiffany Townsel. She’s a wonderful individual with great dental skills. I had a stubborn tooth that didn’t want to come out and she took care of me. She numbed me pretty good and I didn’t feel a thing. I’d highly recommend service from here if you’re looking to get dental work done. The rest of the staff was wonderful as well. Thank you all ☺️

Children's Dental Center
Children's Dental Center

Hi Mr.Pokerchip,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

paige walker Published on Google

Negative experience: Let’s put a real review out here. My daughter who is autistic was taken from me at this dentist office by Dr Saleem sadduqui BY HER SELF, she is 4, they refused to let me sit with my disable child while she screamed and begged for me. They told me it was their policy and it I wanted to be with her that he would stop a procedure he already started. I am now seeking legal action against him, his license and this office. I have the whole thing recorded.

Children's Dental Center
Children's Dental Center

Thank you for sharing about this, Paige. We are deeply sorry to hear about your experience and the distress it caused you and your daughter. We take concerns like this very seriously, as the comfort and well-being of our patients, especially children, are our highest priorities. While we are unable to comment on specific situations publicly, we would be happy to discuss this matter with you directly to better understand what happened and address your concerns. Thank you.

Rennay F. Published on Google

Fantastic experience: 5 STARS ALWAYS. This team is the BEST. Today my son felt so comfortable with them that he told me to wait in the waiting room while he go and receive his treatment alone. That's a First... But they do such a Great job with the special kiddos that this is the outcome.

Children's Dental Center
Children's Dental Center

Hi Rennay Fullilove,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Heaven Woods Published on Google

Negative experience: Called and made an appointment and the lady was already rude to begin with. She did not tell me I needed a referral. It was supposed to be a regular appointment. I drove an hour to get there just to be refused to be seen. I will NEVER recommend this place to anyone. The staff is rude. The dentist refused to speak to me. And they apparently don't tell you everything you need to bring.

Tameka hill-miller Published on Google

Fantastic experience: Great place, friendly, professional atmosphere, the Dr explained details for periodontal referral and percedure for further dental care regarding retaining health teeth. Fast scheduling, and continues cleaning. I always have a great experience.

Children's Dental Center
Children's Dental Center

Hi Tameka hill-miller,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Karyn Robinson Published on Google

Fantastic experience: Employees are very nice! I love the Children's Dental Center. They keep you informed about any teeth changes and if so, they give you possible treatment options.

Children's Dental Center
Children's Dental Center

Hi Karyn Robinson,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Dianira Allen-Jones Published on Google

Fantastic experience: Greetings! I know my son is autistic but he was treated with so much care from the nice lady that did his services. I didn’t think to get her name but when I go back I’ll make sure I give her her flowers for being so kind and understanding to my son. Thank you all for the excellent work that was done. Peace and blessings

Children's Dental Center
Children's Dental Center

Hi Dianira Allen-Jones,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff and doctor were able make your visit great. We appreciate your trust in us and look forward to serving you in the future.
Thank you again!

Maria Published on Google

Negative experience: I had an extremely disappointing experience at Children’s Dental Center. Instead of taking responsibility for their own mistakes and miscommunication, they repeatedly blamed me as the parent. I wouldn’t trust them again with my child’s dental care. Their unprofessional attitude, combined with the unethical practice of deflecting blame onto the patient, left a terrible impression. I would highly recommend finding a dental office that actually cares about their patients, both in action and in communication. Avoid this place at all costs.

Children's Dental Center
Children's Dental Center

Maria,
We're very sorry to hear about your disappointing experience, and we deeply regret that our communication and service did not meet your expectations. Providing responsible and compassionate care is our top priority, so we take your feedback seriously. We will review this situation internally to ensure such issues are addressed. Thank you for sharing your concerns.

Constance Jenkins Published on Google

Fantastic experience: This place is amazing. From the first phone call to set appointment to the end of appointment every single person did a great job.Friendly, compassionate, and very informative. I will definitely refer this place to everyone I know .

Children's Dental Center
Children's Dental Center

Dear Constance,

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience from start to finish. Our team strives to provide friendly, compassionate, and informative care, and it’s incredibly rewarding to know that we met your expectations. Your kind words and referrals mean the world to us. We look forward to seeing you and your family again!

Warm regards,
Children's Dental Center

Rize “RizeChan” Published on Google

Negative experience: My child was coming in to get some work done, the child in the next room was very distraught. I get it, the dentist can be scary. After our visit we walk passed the child who had been restrained, with the doctor right next to him telling him “ I haven’t even touched you why are you crying, stop crying” while crying for his mom, the doctors entire aggressive demeanor and tone made my stomach turn. Your staff is standing around you saying nothing but shaking their heads at a young child who clearly is terrified and all you did was make him even more afraid! I was in such shock I couldn’t believe what I just saw and after that my child will never be coming here again! This is why they won’t let you back with your children. They berate and bullying behind close doors, go to a different dentist!

Children's Dental Center
Children's Dental Center

Dear Rize “RizeChan”,

Thank you for taking the time to share your experience. We are deeply concerned to hear about what you witnessed during your visit. The situation you described does not reflect the standard of care and compassion we strive to provide to all our patients. Ensuring a safe and comforting environment for children is our top priority, and we take such feedback very seriously.

We would like to investigate this matter further to ensure that appropriate actions are taken. Please know that we are committed to addressing any issues and improving our practices to prevent such occurrences in the future.

If you are willing, please reach out to our office directly so we can discuss this incident in more detail. Your feedback is invaluable in helping us maintain the highest standards of care.

Tyree Speedy Published on Google

Fantastic experience: Absolutely GREAT experience. Gabby(srry if it's Gabbie), was a pleasure to work with. Doc. B was very knowledgeable and resourceful!! By the way, Whitney Houston's cousin, twice removed MAY actually sing for you if you are fortunate. Thanx for the AMAZING time.

Children's Dental Center
Children's Dental Center

Dear Tyree,

Thank you so much for your enthusiastic review! We're thrilled to hear that you had a GREAT experience with us. Gabby (or Gabbie!) and Dr. B will be delighted to know that their efforts made such a positive impact on your visit. And it's wonderful to hear that you enjoyed the special touch of our musical surprise! Your kind words and high rating mean a lot to us. We look forward to seeing you and your family again soon.

Warm regards,
Children's Dental Center

victoria linzy Published on Google

Fantastic experience: The children's Dental Center is a amazing place. The Dentist and staff is wonderful, polite, friendly, professional with children as well with adults. They get you in and out. The dentist is very fast. I would recommend this place 100%.

Jessica Jones Published on Google

Fantastic experience: I transitioned my son from his original office in Chicago a few years ago because of the commute, and I must say I have no regrets. The staff is wonderful. They're all very professional and welcoming. They take the time to make sure that any questions/concerns are addressed, never making you feel rushed. One of the things that has really surprised me is that I have yet to encounter a screaming or crying child because they are afraid. When working with children, it is of great importance that they feel safe and comfortable, which definitely happens here. Keep up the great work, and we'll see you in 6 months.

Children's Dental Center
Children's Dental Center

Dear Jessica,

Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that your transition to our office has been a positive one and that you feel confident in the care we provide. Our team strives to create a welcoming and comfortable environment for both children and their parents, so it’s wonderful to know that you and your son feel well taken care of.

We truly appreciate your feedback about our staff and the atmosphere in our office. Ensuring that our young patients feel safe and at ease is a top priority for us, and it’s heartening to hear that this has been your experience. We look forward to seeing you and your son at your next visit in six months.

Thank you again for your support and encouragement!

Warm regards,
Children's Dental Center

Rawan Shamaa Published on Google

Fantastic experience: My kids all had a wonderful experience. They are usually very nervous going to the dentist but staff members were able to make them comfortable. I would definitely recommend

Children's Dental Center
Children's Dental Center

Hi Rawan, thank you so much for your kind words. We can't wait to see your kiddos again for their next visit!

Ashley Stately Published on Google

Fantastic experience: Everyone is friendly. They work with you on availability. My daughter is autistic and I was happy to know they specialize in that!

Children's Dental Center
Children's Dental Center

Dear Ashley,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team. It's our priority to provide a welcoming and accommodating environment for all our patients, and we're glad to know that our specialization in working with autistic children made a difference for your daughter. We look forward to continuing to provide the best care for her!

Warm regards,
Children's Dental Center

Sarah Meinert Published on Google

Fantastic experience: Love this place! The staff is amazing! Always great with our kids! A positive experience every time!

Children's Dental Center
Children's Dental Center

Thank you so much for your wonderful review! We can't wait to see you next time

James LaPorta Published on Google

Fantastic experience: I brought my granddaughter there today. And the staff could not have been nicer. Lauren could not have been better. She was great with my granddaughter. We will definitely be coming back

Children's Dental Center
Children's Dental Center

Thank you so much for your wonderful review! We're thrilled to hear that you and your granddaughter had a positive experience at our office. Lauren will be delighted to know that she made such a great impression. We look forward to welcoming you both back for future visits!

Gladys Majka Published on Google

Fantastic experience: Staff is all very attentive and ready to answer my questions.My 5 year old grand daughter loved the children's room and was relaxed.

Children's Dental Center
Children's Dental Center

Thank you for sharing your positive experience, Gladys! We're thrilled to hear that our staff was attentive and helpful, and that your granddaughter enjoyed our children's room. We look forward to seeing you both again soon!

Michele Hendrix Published on Google

Fantastic experience: Caring and compassionate staff. My granddaughter feels very comfortable, here. Highly recommend this place.. Years later and still bringing my granddaughter back. Great staff and service!! Highly recommend!

alexis kinsey Published on Google

Fantastic experience: It was the best experience I ever had in life the staff is very nice but the lady that cleans my daughter teeth Lauren Butler is the best even the dentist she works under is nice she really takes her time with kids and make sure they are comfortable this is the only person I recommend doing my daughter teeth she is the best

Children's Dental Center
Children's Dental Center

Thank you so much for your kind words, Alexis! We are thrilled to hear that your daughter had such a positive experience with Lauren Butler. Our team is dedicated to making sure children feel comfortable and well-cared for during their visit. We appreciate your recommendation and look forward to seeing you both again soon!

Tekhia Tolliver Published on Google

Negative experience: Do not recommend I’m pretty sure they were just racking on procedures for money from the government the day of my sons appointment they were trying to force nitrous oxide on him which is not required and also they don’t let you go back with your child for teeth pulling and a whole bunch that needs to be done i just left out i do not feel comfortable for him to be back there for himself when he is only 4 years old.

Children's Dental Center
Children's Dental Center

Dear Tekhia,

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that you felt uncomfortable during your son's visit. Our primary goal is to ensure the safety and comfort of all our young patients, and we understand how important it is for parents to feel confident in the care their children receive.

We use nitrous oxide in certain situations to help alleviate anxiety and make the dental experience more pleasant for children. However, we always aim to communicate clearly with parents about any procedures and respect their preferences. We also understand the concern about not being able to accompany your child during certain treatments and strive to balance the need for a calm environment with parental involvement.

Your feedback is invaluable, and we will review our practices to ensure we are meeting the needs and expectations of our patients and their families. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly.

Sincerely,
Children's Dental Center

brittany brewer Published on Google

Negative experience: Unfortunately, we have been taking our three kids to this dentist for years, but we won't be returning. I received a confirmation text/email/phone call a week before our appointment, and I confirmed we would be attending. The day before our appointment, at noon, I received a voicemail that I needed to call back by the end of the day to give our new insurance information. I was at work and did not listen to the voicemail until after the office was closed. I was not worried because we switched back to an insurance we had used in the past and had never had issues with the dentist accepting this insurance provider. I arrived early for our appointment and was told I needed to pay $1300 for the teeth cleanings or reschedule our appointment. The secretary continually berated me for not calling her back the day prior, despite me explaining she gave me only 5 hours to do so, and I was working. I could have been given a more advanced notice they needed more insurance information. She continually reminded me she was the only one working and did not have time to verify our insurance information that day. Then told me she could not get in for a reschedule until late August, after my three kids were back in school. I found it very ironic she was telling me how she didn't have time in her workday to verify our insurance, but I was expected to stop my workday to call her back immediately. She was rude and dismissive. In the future, if the staff needs advanced notice about insurance providers, they should give longer than a 5hour notice to provide them with the information they need.

Children's Dental Center
Children's Dental Center

Dear Brittany,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent visit. It is disheartening to hear that our communication and service did not meet your expectations, especially after being a loyal patient for years.

We understand how important it is to have clear and timely communication, particularly regarding insurance information. Your feedback highlights areas where we need to improve, and we will certainly address these issues with our team to ensure better coordination and customer service in the future.

We regret that our staff's approach made you feel berated and dismissed. This is not the level of care and respect we strive to provide. Your comments will be used as a learning opportunity to enhance our training and processes.

If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly.

Thank you again for your feedback.

Sincerely,
Children's Dental Center

Cecil Bell Published on Google

Fantastic experience: Cody said his appointment was awesome! As his caregivers that’s what we eat to hear. Love this place.❤️

Children's Dental Center
Children's Dental Center

Thank you Cecil so much for your feedback, we love it when our patients have an awesome time! ❤

Brooklyn Kravis Published on Google

Negative experience: They are terrible when it comes to children with behavioral issues after discussing with them what was going on and how my child responds to certain things. We gave them a chance hoping they would fix the issues he had with his teeth but after our second appointment he had brusies all over his face and arms and we had to take him to Riley’s for them to tell us how bad they messed up my child’s teeth even more and my child had to have surgery to get tons of work done. Thankful we went to Riley’s and got the problems fixed that they caused. If you can get into Riley’s dental area do it you will love it and STEER FAR FROM Children’s DENTAL CENTER MERRILLVILLE LOCATION TO BE EXACT

Hayden Day Published on Google

Negative experience: They are very rude to the children. My brother was upset because he was scared of the xray, mind you he is 4. He was crying and clearly upset, and one of the ladies kept telling him “you’re such a bad behaved child”. Definitely would not recommend.

Joann Figueroa Published on Google

Negative experience: My daughter had a very traumatice time there...the medical staff was very unprofessional and not concerned with my daughter's special needs. My daughter has bruises and a scratch on her face! Never again!

Landen Day (Landen Day) Published on Google

Negative experience: I’m unsure how any of these women have jobs. Right off the bat they start being racist towards my mother saying “you know she doesn’t understand a word that you’re saying because she’s probably one of those Mexicans that needs a translator” my mother speaks fluent English. My 4 year old brother was scared of the x-ray machine and wanted to sit on my sister’s lap. The bigger older lady says that’s not necessary and that they’re just gonna use a “small blanket” to hold his hands down so he doesn’t fight them. My sister went back with him because he didn’t want to be alone. She was later told to leave the room and as she’s walking out they’re strapping him down to a board with a straight jacket. My mother wanted them to stop and the bigger older lady gets mad and yells not knowing my mother was in the door frame. While she was in the door frame another worker was trying to block her view of what they did to her 4 year old son. I’m just confused on how they think it’s okay to tell a mother that they’re putting a “small blanket” over her sons hands and then proceeding to strap him to a board using a straight jacket. Absolutely scarred him for life.

Olivia Carrera Published on Google

Fantastic experience: I cannot recommend this place enough, they are the best! Tiffany and Mayra at front desk provide amazing customer service and all of the dentists and staff were so friendly and made us feel comfortable!

Children's Dental Center
Children's Dental Center

This makes us so happy, thank you for sharing and leaving a review for us!

Kyshauna Thompson Published on Google

Fantastic experience: My 7 year old came for her first ever experience and she was very scared . Ms Terry made the experience worth while . She talk her through every step & help build her confidence. We will be back

Children's Dental Center
Children's Dental Center

Thank you for your kind words and review! We are happy to hear you and your daughter had a comfortable experience!

Leslie Nuss Published on Google

Fantastic experience: My son has multiple disabilities and is non-verbal so I was not sure how this would go. We were asked if we would be ok with using a papoose restraint and said yes. The staff was excellent and very caring. My son’s teeth got cleaned quickly and thoroughly-yea!! My son didn’t like being restrained, but it was better (in my experience) than having to go under anesthesia. I am thankful for the staff and their expert care of my son. !!

Jennifer D'Andrea Published on Google

Negative experience: Took my son in yesterday spent 400 on a filling. Noticed his lip swollen that night no biggie probably from the Novacaine. Noticed the inside of his lip had a huge greenish white patch. Called the office WOMAN WAS RUDE AS HECK. Cut me off before I could get out what I wanted to say. This is my 4 year old nobody explained to me what a bite could look like I was trying to find out information!!! I am finding a new dentist

Shonta Published on Google

Fantastic experience: First visit I'm so grateful I found this place amazing staff and Doctor very patient with the kids explained everything short wait time love it I finally found my kids a permanent dentist.

Children's Dental Center
Children's Dental Center

We are so happy to hear that you and your kids had a great experience. Thank you for sharing your review!

Amy Stevens Published on Google

Negative experience: This place is absolutely terrible! They told my daughter that she needed a bunch of work that was never needed (got a 2nd and 3rd) opinion. They billed my insurance for a tooth that was never taken out. They were rude and standoffish. Terrible customer service. Made my daughter feel very uncomfortable. Will never go back here again!

Children's Dental Center
Children's Dental Center

We're sorry to hear about this frustrating billing and customer service experience. Please contact our office directly and we'd be happy to help answer any outstanding billing questions for you. We have also shared your feedback with our team internally.

Hector & Naomi Caballero Published on Google

Fantastic experience: Children’s Dental Center is the best!! They are super patient and comforting to the kids. All the staff is so friendly and welcoming. They explain before, during and after all procedures.

Children's Dental Center
Children's Dental Center

Thank you for your review, Hector & Naomi! We are so happy to hear you had a great experience with your visit!

Sarah Lee Published on Google

Fantastic experience: Love the staff. Super sweet with my daughter and son. And make them feel comfortable and safe. Thank u guys!

Children's Dental Center
Children's Dental Center

Your little ones are wonderful and we're delighted to provide care for them. Thank you for sharing your feedback, Sarah!

Community Fellowship Outreach Published on Google

Fantastic experience: Awesome Service! Everyone is extremely helpful, patient, polite and shows they care about your wellbeing. I am so happy that I am one of their customers receiving special treatment.

Children's Dental Center
Children's Dental Center

Thanks so much for sharing your feedback!

Georgiana Harris Published on Google

Fantastic experience: My daughters first experience was excellent , they were very friendly, and gentle with her , highly recommended , best children dentist around !

Children's Dental Center
Children's Dental Center

Hi Georgiana, thanks so much for sharing feedback about your experience. We look forward to seeing you all again next time!

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