Orthodontic Experts Merrillville

Fantastic experience: Shimada was excellent! She was so helpful during the entire process!

Fantastic experience: Thank you guys for the patience with Ms. Morgan we were all on deck to make this experience great for her and US THANKS SO MUCH.

Negative experience: I drove an hour and 40 minutes to get to my daughter’s consult. I was never asked any questions of her past medical record or anything regarding her limited airway due to a narrow pallet. I DID NOT see a doctor the whole visit when I was told I would when making the appointment. I was told my daughter has too many baby teeth to start any early intervention. I work in the dental field and know how offices should be ran and how providers must see every new patient. I’m kind of baffled. phase 1 orthodontics can be done while primary dentition is still present. AS A PREVENTATIVE. I will be checking with my insurance to see if a comprehensive exam was completed even When I never talked to an orthodontist. My daughter’s dentist office could have sent the same radiographs taken today if I knew it would have been a virtual exam and not been told I would see an actual provider. Very unprofessional and just inconsiderate. I expect a follow up from the with this review.

Fantastic experience: Shimada was awesome with my daughter, she deserves a raise

Fantastic experience: Amazing service ! Loved Mitzi . She was very nice & informative with the whole procedure.

Fantastic experience: I learned a lot about my teeth today! Awesome staff. Can't wait to come back.

Fantastic experience: Shimada was awesome with my son's dental work.

Fantastic experience: Shimada was amazing with with my oldest child and made him feel so comfortable

Fantastic experience: Shimada was great and very fast !!

Fantastic experience: Great customer service !! Ms V And the tech was Awesome .. ⭐️⭐️⭐️⭐️⭐️ appt was scheduled for 2pm and Braces was placed and we out the door at 3pm !! Awesome time management ⭐️⭐️⭐️⭐️

Fantastic experience: Moving from California was difficult to find an orthodontist that would cover my daughters braces in full with our insurance. Everyone was charging me around $5k-8k. I decided to give Orthodontic Experts a try and first appointment was fast and effective we were approved for my daughters braces in less than a week and every appointment thus far is in and out straight to business I am so blessed we found this place.

Fantastic experience: Waiting time is good, Kiara is funny, very professional (knowledgeable), & good with kids

Fantastic experience: Dr Janine and Nerica were great

Fantastic experience: Wonderful staff. Took time to answer my questions and helped my daughter to feel comfortable

Fantastic experience: Shimada, did great, good conversation, good experience overall

Fantastic experience: Quick and easy. Madai is very helpful, and good at guiding through the process.

Fantastic experience: Awesome service . Great dentist

Fantastic experience: Andy was awesome with my daughter.

Fantastic experience: My 8 yr old had a great experience, they explained everything in detail & answered all of her questions. She was nervous before going in & was very confident during the process of her braces being put on and after! Update - appointment 2 Shimada placed my daughter’s appliance & installed her wire onto the brackets. She was very kind and gentle with my daughter. Overall a very comfortable experience!

Fantastic experience: Shimada was so patient with my son. He was extremely nervous but she was reassuring and helped him along every step.

Fantastic experience: Shimada did a wonderful job, very friendly and hooked me up with points. Really enjoy her company

Fantastic experience: They are very easy to work with. Pricing is very affordable.

Fantastic experience: They’ve been awesome with my phone family!

Fantastic experience: Shimada did an amazing job on my braces I love her !

Fantastic experience: Friendly and welcoming! Pleasant atmosphere, and professional staff. Looking forward to our visits there. Thank you!

Fantastic experience: 5 star rating for Shimada and Kiara. The level of professionalism, knowledge, patience and service that my family has received during my daughter’s braces experience is unmatched. My daughter has had her braces for about 6 months now and her follow up appointments have been exciting and awesome also. They absolutely have integrity, pride and fulfillment in their careers because it reflects in their work and the outstanding services provided each visit. Kudos ladies for Top Tier Service. We appreciate you.

Fantastic experience: Will recommend great customer service and staff!

Fantastic experience: This place is amazing with service and greetings

Fantastic experience: Very good experience with my braces getting put on the ortho who did my braces was very gentle and taking me through the steps of what she was doing to my teeth thanks Jenae’

Fantastic experience: They accept medicaid for braces and get the ball rolling fast. They were also flexible with me when I informed them I was going to be late.

Fantastic experience: We just got the braces put on today the process was nice and easy we'll see how the future goes 2 years I will keep you guys updated

Fantastic experience: Excellent service and very caring staff!!!

Fantastic experience: Shimada is amazing. She’s very gentle, kind, and does an awesome job. I love her

Fantastic experience: Adrea felt very calm and comfortable during her whole visit while getting braces.

Fantastic experience: Very satisfied with the service they were helpful and perfessonal

Fantastic experience: They’ve been great all along my son’s journey! I would highly recommend.

Fantastic experience: Absolutely great! Everyone in the office is splendid

Fantastic experience: Great service. I thought I would have to wait for houses but we were in and out in about an hour and a half. Staff was super patient when we would ask question. It was a very pleasant experience

Negative experience: Waited over 30 mins not mention 5 people were pulled back after my child. When the second person was pulled back I spoke with front desk who stated ," oh we're backed up today but your daughter is next" but 3 other people went before she was pulled back within 5 minutes of checking in

Fantastic experience: Smooth + fun experience. Front desk and entire staff was kind and informative. Mitzi took care of my son keeping him calm and explaining the procedure along the way.

Fantastic experience: The staff was friendly the service was swift Mitzi and Doctor Magura made my daughter feel comfortable they explained everything perfectly..Denise in the front was more than. Helpful! I appreciate you all! She is adjusting to her braces and taking all the advice!

Fantastic experience: Amazing! I got my braces done by mitzi! Very nice people!

Negative experience: They schedule you for a time but do not see you for over an hour after your scheduled appointment. But if you show up 10 minutes late, they cancel your appointment. I suggest avoiding this practice.

Fantastic experience: Shimada, Was great ! So sweet and did an amazing job !

Fantastic experience: Mitzi is the best Dental Hygientist in Indiana. I highly recommend requesting her.

Fantastic experience: Shimada did a great job! She was very thorough, professional, and I would recommend treatments from her in the future.

Fantastic experience: everyone was so nice and professional they treated me with such great care for my first time ever getting braces Mitsy and Denise are great!

Fantastic experience: Shimada was great very friendly!

Fantastic experience: Very kind and friendly staff. Shimada was very kind and helpful. She was thorough in showing us how to use the palette expanded. Definitely recommend this place.

Fantastic experience: Fantastic first visit! Dr. Rakstang and Jenae made my visit nice and comfortable and Jenae did everything she could to make sure I was comfortable which I really appreciate. I would recommend getting services here. I can’t forget to thank Madai for recommending and helping me arrange my visit as well as the rest of the wonderful staff, from front desk to the assistants. Thanks again!! :)

Fantastic experience: Shimada was very helpful and super friendly.

Fantastic experience: During my visit today Shimada was very nice , patient and helpful. Overall, the entire staff and office is a 10/10 highly recommend.

Fantastic experience: I would like to share our positive experience with AAC Ortho. My son received braces from them, and we were very pleased with the results. The staff was friendly and professional throughout the entire process, making each appointment smooth and efficient. They took the time to explain each step and answer any questions we had. Overall, we are very happy with the outcome and would highly recommend

Fantastic experience: Thank you It was his first appointment we were excited for this new journey unfortunately it began with the lady who was going to put his braces on. I did tell them he does suffer from vestibular migraines and he can’t be positioned all the way flat because he will start getting dizzy. I was finishing signing the contract when the lady who took my son comes in saying that my son was having like a anxiety attack and not sitting and was moving to much and she wasn’t going to be able to start his braces etc.. because she mentioned she can’t be stoping something about contaminating etc.. I did get upset because I had mentioned about his condition and I know my son doesn’t ever have an anxiety attack. I feel like she didn’t even try to accommodate him in his situation. Thank you to this very lovely person name Janae H. she said don’t worry I’ll take care of him. She had the patience to accommodate my son and got his braces done. We definitely be seeing her again. Thank Janae H for making my son journey 100% better you made his day. Definitely recommend this place. They Amazing people there to accommodate your needs.

Fantastic experience: Shimada did an amazing job!

Fantastic experience: Im excited to start my journey of braces here, & thank you Destiny & Jenae for your help getting them on.

Fantastic experience: It was a really good place to get your braces done I like the staff they are really kind and I can’t wait to go back and

Fantastic experience: Shimada did a very good job doing my braces. She was kind and did my braces quick. The staff were very friendly and helpful.

Fantastic experience: Shimada was very nice and got me in and out very quickly .

Fantastic experience: Excellent experience I went in for a consultation and came out with braces definitely wasn’t expected and it didn’t take long to get my braces out on Shalonda (not sure if that’s how u spell her name) she did an amazing job

Fantastic experience: The staff was very professional. The Office was very clean and quiet. Shimada was excellent! She made sure to explain to my daughter and I everything before she did anything.

Fantastic experience: Shimada did an amazing job and my daughter was really comfortable with her. And her BFF kiara makes her feel special.

Fantastic experience: My first time getting braces went smoothly! Shimada helped me and made the experience great!

Fantastic experience: Orthodontist Experts staff are always friendly and professional. The wait time is always less than 10 minutes. My daughter has started her braces journey due to them accepting my insurance which a lot of orthos don't. I recommend them if you're looking for an orthodontist for yourself or children.

Fantastic experience: The staff here are so friendly and inviting especially Kiara, we need more people like her and the rest of the staff. They handle everything with care and compassion!! Thank you

Fantastic experience: The people are really nice and do the journey with you

Fantastic experience: Nerica was amazing and gentle with my daughter

Fantastic experience: Everyone here was great and very welcoming. Andy was the dental assistant who took care of me and she explained every single step she was doing as she was doing my braces and I appreciate her for that. I would definitely recommend O.E to my friends and family!

Fantastic experience: She was awesome!!! Very nice! Very fast and efficient!! ♥️♥️♥️♥️

Fantastic experience: This place is so friendly and helpful and Jenae it's so friendly

Fantastic experience: She was really nice and smell good Shimada

Fantastic experience: Shimada is very nice and the whole team is very welcoming

Fantastic experience: Nerica was amazing! She took great care of placing the bite plate! 10/10

Fantastic experience: Shimada explained very well, how to take care of my braces and expander. She's awesome

Fantastic experience: The team members are very friendly and informative. Shimada was very nice.

Fantastic experience: We were assisted by shimada great service experience

Fantastic experience: Nerica was amazing! Very helpful! Very kind! Everyone we have worked with here has been amazing!

Fantastic experience: Always fast but also kind quality work Nerica was great!

Fantastic experience: Great customer service to Shimada! Very friendly and fast. Thank you!

Fantastic experience: Nerica, Great care, my daughter really enjoyed her experience. Fast gentle pace. Thank You.

Fantastic experience: Took my daughter to get her braces adjusted and Team member Shimada was super friendly and efficient! This location is great!

Fantastic experience: Shimada is very sweet and nice she is a cool and chill person

Fantastic experience: Shimada was sooo nice and we had a great experience getting our braces on!

Fantastic experience: This is an excellent practice. Everyone has been so friendly and helpful and Shimada was excellent on our visit today.

Fantastic experience: Shimada is very friendly and helpful! It’s always a very pleasant experience with her!

Fantastic experience: My son got his braces today, and it was the best experience. Everyone was really friendly and explained everything that we need to know. They were really quick and did a really good job!

Fantastic experience: Nerrica is so friendly and professional. She's very thorough and efficient. We live this place

Fantastic experience: Nerica is absolutely amazing! Made my visit so easy and comfortable.

Negative experience: The heavy set girl is the rudest of the workers when i bring my daughter. Everyone else is fairly pleasant.

Fantastic experience: Andy was great and gentle with me she is great at what she does! I love my braces.

Fantastic experience: Staff is very friendly and clean they have an amazing team and they also make you feel very comfortable❤️

Fantastic experience: My first time getting braces and it couldn’t have gone any smoother. Everyone was very nice and informative. Jenae did my bonding and did an amazing job!!! She was very nice and patient with me. She was training someone as she did my bonding and had so much information!! The actual doctor there was very quick and patient as well. Would recommend!!! Go get your braces!

Fantastic experience: Everyone was so helpful and the team was incredibly kind and patient with helping us answer any questions we had.

Fantastic experience: The staff are very friendly. I love how comfortable they make you feel.

Fantastic experience: This place is very professional fast pace and kid friendly. There service is excellent

Fantastic experience: They do u good job and it's quick and easy it's painless I do recommend them

Fantastic experience: All of the employees, and the Office Manager were very courteous and made us feel very comfortable. Our granddaughter was having her braces put in today. Everything was explained to us in the utmost informative manner.

Fantastic experience: Absolutely wonderful experience! Staff is phenomenal!!! Professional and friendly! My son went in so nervous and was super ready by the time it was time to get the braces on!!! Thank you soooo much My son loves that they have a reward system! They did amazing explaining everything from start to end! I love that they go out of their way to go into detail about everything! Thank you again !

Fantastic experience: They’re very friendly, very organized clean and did an amazing job on my daughter

Fantastic experience: Nerica was super sweet, fast, and gave clear instructions! 10/10 all around!