Kaysville Pediatric Dental and Orthodontics
Welcome to Kaysville Pediatric Dental & Orthodontics, your trusted partner for comprehensive oral health care from infancy through high school. Located in Kaysville, Utah, our practice combines specialized pediatric dentistry with expert orthodontics under one roof, ensuring a seamless experience for growing families. Led by Board-Certified Pediatric Dentists Dr. Brandon Jones and Dr. Marc Harrison, we are dedicated to providing a gentle, positive, and enjoyable dental experience that helps children build lifelong healthy habits.
We understand that visiting the dentist can be overwhelming for kids, which is why we have created a welcoming, family-friendly environment designed to put both parents and children at ease. Our team is passionate about preventive care, offering routine check-ups, cleanings, fluoride treatments, and dental sealants to protect developing teeth. We also provide specialized services including sedation dentistry for anxious patients, restorative care for cavities, and comprehensive treatment for children with special needs. Our approach focuses on early intervention, monitoring jaw development, and addressing issues like thumb-sucking or bite abnormalities before they become bigger problems.
For orthodontic needs, Dr. Jones offers personalized treatment plans tailored to each child's unique growth patterns. Whether your child requires traditional metal braces, tooth-colored ceramic braces, or clear aligners, we ensure precise alignment for better chewing, speaking, and confidence. We recommend orthodontic evaluations by age seven to "catch the window" for effective growth guidance. Our office is equipped with modern amenities, including entertainment options to keep young patients entertained. Join our community of happy families who love coming to "Smiles Up!" and schedule your first visit today.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Photos of Kaysville Pediatric Dental and Orthodontics
Services and Treatments
Kaysville Pediatric Dental and Orthodontics: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 315 reviews
Fantastic experience: Edit to update because it’s well deserved: My child had treatment a week ago. Her treatment and recovery this time compared to our first dental experience (not with KPDO) is a night and day difference. We received full communication, transparency, and all of the staff went above and beyond. The following day Dr Harrison called to check in and we were able to report a fantastic recovery and massive improvement in comfort. We went out of network to be at KPDO and I am so pleased with that decision! We had our first appointment today with Dr Harrison after a horrible experience last year at a different dentist. They went above and beyond to ease me daughters lingering anxiety and communicated very clearly with me. We look forward to continuing our care here with the wonderful staff! They truly seem to care about the kids coming through their office which is refreshing!
Thank you for sharing! We’re so glad to hear that Dr. Harrison and our team are able to help ease anxiety for our patients and provide clear communication for parents. We know how important it is for the doctors, staff and families to work as a team to create a postive experience!
Fantastic experience: All of the staff there are amazing and really great with kids! They have a cute waiting area with a VW classic looking bus that kids can go in & watch a show. I definitely recommend them! Plus they have fun fluoride flavors lol
We're grateful for your positive review! It means a lot to us.
Fantastic experience: Love Dr.Jones!! Always goes above and beyond for his patients!!
Thank you for your wonderful feedback! We're thrilled to hear that Dr. Jones consistently goes the extra mile for his patients. Your support means so much to us!
Fantastic experience: Everyone is Always so friendly. Very relaxing environment for my son.
Thank you for your kind words! Your feedback is truly appreciated!
Fantastic experience: Have been bringing my girls here since 2021. Love Dr. Harrison and all of his staff. They are so helpful my girls love going! My youngest started tagging along when in her carseat and it has been cool over the years see her go from being terrified to now trusting them to work on her teeth. When she had a big procedure they knew how to make her comfortable and take the worry out of it for me. Highly recommend!
Thank you for your amazing feedback! It's wonderful to hear how your daughters have built their trust in going to the dentist over the years. We are dedicated to creating a comfortable experience for every child.Your recommendation means a lot to us!
Fantastic experience: Had 3 kids in braces and dental. Always accommodating and nice staff. Happy with the kids teeth.
Your positive feedback is appreciated. Thank you for sharing it with us!
Fantastic experience: The folks at KPDO are so professional, friendly, and amazing with kids. They do great work and are very kind!
We value your feedback and appreciate you taking the time to share them! Thank you!
Fantastic experience: The office was clean and darling decorations. The staff were quick and effective. The dentist did a great job explaining things.
We're delighted to hear that our office is welcoming and our team to be efficient and informative. Thank you!
Fantastic experience: The staff were very pleasant and knowledgeable. The provider took extra time to explain their exam, procedures, and recommendations. The office space is very clean and welcoming. Both my kiddos were very pleased with the staffs care.
Thank you for your kind words. We're thrilled to hear that our team makes a positive impression and that our patients feel well cared for. Creating a welcoming and informative environment is important to us!
Fantastic experience: I take 4 of my children to KPOD with Dr. Harrison and Dr. Jones. They are the best! We have been going for years now. They are super nice and friendly, including all of the employees. They are very well organized with the appointments and billing. My kids are always comfortable going to them. Thank you!
We're thrilled to hear that Dr. Harrison and Dr. Jones, along with our team, have created such a positive environment for our patients. Our front desk receptionists are glad that setting appointments and billing is easy and organized. We appreciate your kind review!
Fantastic experience: Doctor Harrison is the best! Very patient and takes good care of my kiddos teeth.
Your positive feedback is appreciated. Thank you for sharing it with us!
Fantastic experience: They were so friendly and got me in last minute to help my daughter!
Thank you for sharing your experience! Your feedback is invaluable as we continue to prioritize friendly and responsive care for patients that need immediate assistance.
Fantastic experience: We absolutely love KPDO! Dr. Harrison and the Hygienist’s are amazing with my kids and make them feel comfortable. The kids look forward to their cleanings!
Fantastic experience: A fantastic pediatric dentistry office! Dr. Jones and the staff that work with him are friendly, patient, and efficient.
Thank you for your wonderful feedback! Your support means a lot to us!
Fantastic experience: Best Dentistry EVER! Prompt, Knowledgeable, KIND!!! Even my 4 y.o LOVES our Spa Day at the Dentist! KPDO is AMAZING!!!
Thank you for your wonderful feedback! Creating a positive and enjoyable experience for our patients is our top priority, and we love when patients have a great "Spa Day" for their teeth at our office!
Fantastic experience: We have been at KPDO for 6 years and absolutely love it! The doctors and staff are always welcoming and kind. They are especially good with nervous kiddos. The doctors are excellent at what they do and I trust them completely with my 4 kids. My kids love the bus in the waiting room and the token for a prize afterwards. It is always sparkly clean! Thanks KPDO!!
Thank you for your wonderful feedback! Creating a welcoming environment, especially for little ones, is a priority for us. We're glad the waiting room and our special touches make visits enjoyable. Your trust means a lot to us, and we look forward to continuing to provide excellent care for our KPDO families!
Fantastic experience: Doctor Jones is great and the staff is very friendly!
We're grateful for your positive review! It means a lot to us.
Fantastic experience: Worked with us when we were late today and were very friendly and engaging. Dr Jones has taken care of my kids' dental needs well for years. Thanks so much!
Thank you for sharing! We're delighted to hear that our team was accommodating and that Dr. Jones has been a trusted provider over the years. We appreciate all of our families that come to us for dental care!
Fantastic experience: We just transferred to KPDO and have had a great experience! Dr. Jones did an excellent job explaining the various options for my son’s care. He helped him to understand the reason behind each part of his treatment plan. The staff members we have worked with have also been very kind and knowledgeable. It’s also such a fun atmosphere! The entire team was dressed in jerseys at our first visit and you can easily tell how much they love working with kids. I would highly recommend them.
Creating a fun and welcoming atmosphere while caring for the dental health of children is important to us and we truly appreciate your recommendation!
Fantastic experience: The hygienists and dentists are so amazing! They make the experience fun and enjoyable, and help the kids look forward to going to see them!
Thank you for the wonderful feedback! Our team works hard to provide a positive experience.
Fantastic experience: My 4 year old daughter went under sedation for dental work at KPDO. Dr. Harrison and the staff were incredible & took great care of my daughter. I felt safe and comfortable and am so grateful for their expertise. We will trust them with dental care again
We're so glad to hear that our patients feel safe and cared for! Our team is dedicated to providing a comfortable environment and it’s wonderful to know that their efforts made a positive impact.
Fantastic experience: They are so kind and thorough with my toddler, and the vw van in the waiting room for the kids is a huge plus!
Thank you for the wonderful feedback! Our team works hard to provide a positive experience and so glad the van is a fun part of visiting our office!
Fantastic experience: Dr. Jones is awesome! So kind and he has great attention to detail. We feel lucky to have him as our dentist.
I am grateful for your kind words. It really means alot to me-thank you!
Fantastic experience: Dr. Jones's office is so nice, caring and his team is very professional. I highly recommend going to Dr. Jones's. My son was born with a cleft lip and pallette, he has done such a great job caring for his dental needs. Thank you for taking good care of my little family!
Your kinds words and recommendation means a lot to Dr. Jones and our entire team. We’re committed to providing the best support and specialized care for all our patients. We enjoy building relationships to take care of their dental needs as they age from young children into their late teen years.
Fantastic experience: They had a very welcoming environment from the moment you made it through the front door. My toddler was a little nervous at first but they made every effort to make her as comfortable as possible. She left being more interested in her teeth and even brought up the tips the dentist suggested for a week or so after! Definitely recommend to anyone looking for a pediatric dentist who cares about your child’s experience and health. Great service and looking forward to our next appointment!
It’s so heartwarming to hear how our team makes little ones feel comfortable and engaged during their appointments. We’re dedicated to creating a positive environment for our young patients, and it’s fantastic to know that they leave with a newfound interest in their dental health. We appreciate your recommendation very much-thank you!
Fantastic experience: Very friendly- and they can get all 4 kids in at once!
We're grateful for your kind words-we are happy that it helps being able to schedule siblings together!
Fantastic experience: Been coming here for as long as i can remember, and the environment and people have always been super helpful!
We're grateful for your positive review. It means a lot to us!
Fantastic experience: Dr. Jones is amazing. We have been seeing him for about 12 years now. He is patient, kind, and shows he really cares about the kids. My youngest is one of his cleft patients. She has always said he is one of her best friends. She loves him. He is always excited to see her and says "what's up Kenz" and remembers everything about her.
It’s heartwarming to hear how Dr. Jones has built meaningful connections with families over the years. We truly value the relationships our team fosters with our patients, and it’s clear that his kindness and dedication make a lasting impact. Your feedback is greatly appreciated!
Fantastic experience: I’ve said this before still say it again after every visit - Dr Harrison and Dr Jones with their entire staff are so accommodating and wonderful with my son who has autism. They go above and beyond the normal dental experience to take such good care of us
We are so happy to hear that Dr. Harrison and Dr. Jones make such a positive impact. We are dedicated to providing exceptional care and support for all our patients. Your feedback inspires us to continue going above and beyond. Thank you!
Fantastic experience: We come here for both ortho and the dentist. We’re super happy with both! The staff are all helpful and kind. The orthodontists/dentists take their time to explain treatment options. My kids are happy here too!
We're excited to hear about how you feel about our orthodontic and dental care. Our team is dedicated to providing clear explanations and a welcoming environment, and it's wonderful to know that it’s making a positive impact!
Fantastic experience: We absolutely love Dr. Harrison! My son was so scared and they have been so so patient with him! We have been here for 3 years and every experience has been great!!
Your kind words motivate Dr. Harrison and our team. Thank you for sharing them with us!
Fantastic experience: Dr. Jones has been above and beyond for us for over a decade. We are very appreciative of his level of professionalism and care. Thanks, Doc!
We’re thrilled to hear about the positive impact Dr. Jones has had over the years. Your appreciation means a lot to us, and we’re committed to maintaining that high standard of professionalism and care.
Fantastic experience: We take all of our kids to KPDO, and we couldn’t be happier. Dr. Harrison is truly one of the best dentists, and we trust him completely with our kids. He’s incredibly kind and patient, and he has a great way of helping them feel calm and comfortable. The assistants were just as wonderful and made sure our kids felt cared for every step of the way. We’re so grateful for the experience and will definitely be coming here for many years to come.
It’s heartwarming to hear how Dr. Harrison and our team make children's visits enjoyable and comfortable. We’re dedicated to providing a caring environment for all our young patients. Thank you for your kind words!
Fantastic experience: My kids love going and the staff is always so sweet and attentive to make sure they’re comfortable. It’s been a great couple years!
It's always encouraging to hear feedback like this. Thank you so much for sharing!
Fantastic experience: My boys has been visited KPDO for 5 years..and this place is fantastic we feel comfortable.. the orthodontist/dentist and all the lovely staff is amazing (I would like to know every single name) Dr.Jones did amazing job with my boys now the have a beautiful smile.. Great experience!! Special thank you Mrs.Lara ..for you atention with my youngest son. Thank you KPDO
Your words make us so happy! We are glad the care we show our patients has an such a positive impact. It's fantastic to know that Dr. Jones, Dr. Harrison, Lara and the entire team help to make all smiles beautiful. We love and care for all of our KPDO families!
Fantastic experience: We always love visiting! Awesome and personable. My daughter has high anxiety and Dr Jones is good at letting her know what he’s doing but also doesn’t let her run the appointment.
We're happy to hear that our team is able to create a supportive environment for kiddos that are anxious about the dentist. So glad that we can help!
Fantastic experience: We always feel well taken care of at KPD!
We're grateful for your kind words. Your feedback means a lot to our team!
Fantastic experience: Amazing office, Dentist and staff. My kids get so excited about coming here. It's a great, positive experience
Thank you! We strive to create a welcoming environment for all our young patients, and your feedback truly brightens our day!
Fantastic experience: We love Kaysville pediatric dental. My son does his regular dental and orthodontic treatment here. He is 9 years old and literally loves going to the dentist. The care is fantastic.
We’re dedicated to making dental visits positive and enjoyable for our young patients. Your feedback truly motivates us to keep up the great work!
Fantastic experience: We LOVE Dr. Harrison and all of his lovely assistants. My kids get so excited to go to the dentist that we let them know about their appointment days in advance so we can bribe them with their dentist visit. It’s awesome. They love the people, the bus, the movies, picking out their toothbrushes, the vending machine. Take your kids! They’ll LOVE it!
It’s fantastic to hear that kids look forward to their visits and enjoy all the fun elements we offer. We’re dedicated to creating a positive experience for our young patients!
Fantastic experience: Love kaysville pediatric dental! Everyone is so kind. They are almost never running behind. They take such good care of my kids and are good about explaining everything!
Thank you for your wonderful feedback!
Fantastic experience: We love the staff and Dr’s and PDO. Everyone is so nice and knowledgeable. My daughter just completed her ortho treatment and we couldn’t be happier with the results
We're so happy to hear about positive ortho experiences with our team. Your kind words about our staff and their expertise mean a lot to us.
Fantastic experience: We have now done both dental and ortho here and have nothing but great experiences. Both Dr Harrison and Dr Jones are great providers and do everything to even make our most anxious kid comfortable. The care and treatment is great, and we always trust their recommendations!
Thank you so much for your review. Dr Jones and Dr Harrison are so glad when kids have a great experience at the dentist!
Fantastic experience: This place is so cool, staff is friendly and they have a place for kids to watch movies
Fantastic experience: this place has a wonderful area for kids and the staff is very kind to people if all ages
Fantastic experience: These guys have always been so great with my kids!
Fantastic experience: I was recommended from my dentist to have my 4yr old come here to get a cavity filled and let me tell you, this place is amazing! They treated us so well and took good care of my baby, and it’s very welcoming and very clean! I don’t do reviews ever on anything… this is actually my first one… good job guys! Every single person I came in contact with was so nice and very professional! Thank you again for making us feel welcome!!!
Fantastic experience: We've thoroughly enjoyed our experience with this team! The staff are always kind and welcoming to my daughter, and the receptionists have been incredibly flexible with our ever-changing schedule. Dr. Harrison is attentive, patient, and genuinely kind—not just with the kids, but with us parents too. Not to mention, both the building and Dr. Harrison have such a fun, cheerful vibe that makes visits more enjoyable. Highly recommend!
Fantastic experience: This place is great! I've been going here my whole life and they have been kind and caring the whole time. 5 stars!
Fantastic experience: We really love coming here! My daughter has had bad teeth since she was born and dr Harrison is amazing with her! She’s probably the only child in the world that loves to come to the dentist but I’m not complaining! We always have the best experience here!
Fantastic experience: We love KPDO, our kids get excited to go to the dentist! They make it enjoyable and are always so friendly.
Fantastic experience: My family has been coming here for over 10 years, (started at their old location). They have helped us with cleanings, braces, teeth knocked out jumping on a trampoline, ect. I’ve never been pressured into anything and they have worked with my insurance flawlessly. I highly recommend them!
Negative experience: After being told my son needs a ton of work we set out for some more opinions , where we found He absolutely didn’t and they were trying to get every cent they could out of us.
Fantastic experience: Update- The office did reach out to me about things and are going to work on being more clear about expected charges and offered a couple solutions. The biggest thing for us is that expected totals for services are clearly communicated. Which they also want to make sure happens in the future. We are going to go forward and hoping communication will be better, and my kids are happy to continue with their dentist of choice. My kids have been going here a couple of years. They really like the dentist and orthodontist, as well as several of the hygienists. We always receive good care, and are at a cross roads and will have to do the rest of my daughter’s braces but unsure about the rest of my kids. Which is sad because we really like the dental staff. My ratings are because of the office staff. I’ve been charged up front more than once then ended up with a refund because they didn’t think my insurance would cover it. They aren’t up front about this at all. When I signed initial paperwork they had what my insurance should cover, but was never explained to me and a copy of the paperwork was never provided. I had a bill today for way over what I had anticipated, and didn’t even find out until I went to check out.
Fantastic experience: I’ve been bringing my kids here for 15ish years now. I had a child break a tooth out of state at a cheer competition and called KPDO. They fit him in within an hour of his flight landing! The fixed his teeth asap and he’s soooo happy, they look even better than BEFORE the injury! Love this dentistry!
Fantastic experience: We love Dr Harrison! All 4 of my kids hated going to the dentist until we came to KPDO. All the hygienists are so sweet and make my kids feel so comfortable and dr Harrison is just amazing. He’s patient, kind and gentle especially with my daughter that has anxiety. I would recommend KPDO to anyone!
Fantastic experience: Love this Dental Office! Not only because of our Dentist/ Hygienist but because I can trust billing and knowing exactly what I am paying for.
Fantastic experience: We absolutely love bringing our kids here. They are so good with them, even our autistic daughter. I'd recommend them to anyone!
Fantastic experience: The workers and Dentist there are kid and parent friendly. We loved the service and the stay their comfortably.
Fantastic experience: Thank you so much for your professionalism, kindness, and patience. My son had to come in for a retainer fix and I wasn’t able to go with him. He was feeling very anxious about the appointment and every single staff member that he had contact with gave him lots of reassurance. He called me after the appointment just to tell me how kind and wonderful everyone was to him. Highly, highly recommend!!
Fantastic experience: KPDO is always a professional and friendly place. Dr. Jones and his staff have a great thing going!
Fantastic experience: We’ve been using KPDO for a few years. Great dental experience for littles. Now my grandbaby comes here. Very positive, fun environment .
Fantastic experience: We love KPDO! All of the staff has always been amazing with my daughter with special needs.
Fantastic experience: Dr Harrison and his staff are great with children! We felt in love with his clinic.
Fantastic experience: Love KPDO! All assistants and both doctors are amazing. Great with nervous and happy kids
Fantastic experience: We are new to the area and weren’t sure who to pick for the kids new dentist. We picked the one closest to our house and it has been a good experience so far! Front office staff is friendly and helpful, hygienists are good with my nervous little girl and quick and thorough with the other big kids. We have been happy with Dr. Harrison both times we have come in. He gives the kids his attention and makes them feel like he cares about them. Plus the decor and atmosphere is fun!
Fantastic experience: Kaysville Pediatric dentist is by far the best dental office we have ever been to! They go absolutely above and beyond for their patients!! They are so sympathetic, kind, and understanding. I genuinely don’t think you could find a better office! Example- they found out about my daughter being in the hospital and they sent flowers to her, and even checked in to make sure she was doing ok. We absolutely love them!!
Fantastic experience: Best dentists ever! Putting a fun VW van in the waiting room where kids can relax before their appointments was a genius move! Dr. Jones and Dr. Harrison are kind, patient, and knowledgeable. Highly recommend! Also- on our 4th child in braces. Smiles have turned out great!
Fantastic experience: Wonderful experience with 3 kids- from making the appointment all the way through to the dentist! And my kids loved it, they have lots of fun touches that makes it an easy experience for kids.
Fantastic experience: Everyone is so incredibly nice and they do so well with little kids! Even though my littlest, who felt a little nervous, did so awesome because of how kind and caring the dental assistant was. They really know what they are doing and how to help kids!
Fantastic experience: We love Dr. Jones and Dr. Harrison! They have taken exceptional care of my three kids and their oral health and orthodontics. They are patient and so friendly. Their staff are so kind! I really appreciate how they take their time to show me what is going on in each kiddos mouth. I have never had a dentist show me exactly where a cavity is before suggesting we fill it, etc. We would recommend to everyone!
Fantastic experience: We LOVE KPDO! The assistants are so sweet and Dr. Harrison is so attentive and good with my kids. Best pediatric dentist! ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: My kids had an awesome experience here. They were so good with my 3 and 4 year old and made it fun and relaxing for them. I definitely recommend Kaysville pediatric dental!
Negative experience: I had to create an anonymous account for fear of backlash, however, I am extremely unhappy with this office. I have taken my 3 kids here for about 3-4 years now. 2 of my kids were absolutely terrified of the dentist, until I found this place and met the most wonderful, compassionate and kind assistant. The way she treated my kids and showed genuine love for them was everything I've ever wanted for my kids. Yes, my kids can be very difficult at times because of their anxiety and prior dental trauma, but they all loved this assistant so much. Her and I developed a relationship as well and I requested to only ever have my children be seen by her. Before requesting her, if my kids ended up with anyone else, they weren't treated well and always walked out crying and saying "I just want the girl with the pink hair mom! She's the only one here that is nice to us." It broke my heart. Requesting an assistant wasn't easy due to their ever-changing so-called "policies" and never could give me a straight answer as to why they cannot just keep my children with a specific assistant which was extremely frustrating. Well, I finally was able to get it worked out through Dr. Jones, the owner, to only see this assistant (which we always just called "the girl with the pink hair" but soon got her name- Paige) They put notes in my chart (or my kids' charts, I am not sure where) and my children and I were extremely happy. Even through hard times, my children looked forward to seeing Paige, she became a friend to them and they trusted her 100%. Well, I am extremely unhappy because I show up one day for my daughters appointment and she is seen by another assistant. I complained and was told that Paige doesn't work there anymore. I know for a fact that Paige wouldn't have quit and left us high and dry like that. So I did a little digging on social media and finally found her. I reached out and found out that they laid her off. She was the best assistant there, she knew what she was doing, was always so gentle and kind to my kids, and was extremely knowledgeable about everything there. I know they did this to the last lead assistant because my youngest liked her as well and was worried when she no longer worked there either until we got Paige. The fact they couldn't even call us to tell us the truth (would've been nice of them to at the very least tell us what happened and give us Paige's contact information so we can reach out to her if we please, I know there are probably other families who are in this exact same boat) and instead just blindsided my children and I when we showed up was not okay. We will be going elsewhere because I don't feel comfortable here. I noticed that from the years I took my children here, Paige and maybe one other assistant were the only familiar faces throughout those years. Makes you wonder why they can't keep employees and there's always new employees, that isn't a good sign. Save yourself the trouble and find another place. (Paige told us not to post a bad review, because she doesn't want backlash either, but I cannot just stand here after what happened and not make the information known because it is not okay) They responded and I wish I could believe their response but the way we have been treated by one of the front desk ladies (through phone, very rude and impatient) and almost every other assistant we had to try- I don't believe their statement. If you hired assistants that actually did care, my kids wouldn't walk out crying. I didn't share all of my experiences. There have been times I have had to tell the assistants to stop treating my children the way they do. One of the assistants yelled at my son when he wouldn't calm down, he has ADHD and that was not okay. That shows they don't understand kids' disabilities if the disability is mental and not seeable to the eye. Not ok! That's yet another red flag. We won't returning. My kids don't deserve to be treated so rudely, no compassion shown. You say you make staffing decisions carefully, but you let the one good one go? So your statement is clearly untrue.
Our goal at KPDO is to provide a comfortable, safe and happy office staffed with excellent and professional dental and orthodontic assistants that treat not only our patients as family, but fellow employees as well. While we cannot comment on this or any current or previous employee personally, know that we do not take staffing decisions lightly or without serious consideration. We are sorry that you are upset and would like to speak to you personally concerning this matter and hope that you will reach out to us.
Again, please know, if you read our other reviews that from our front desk to our assistants and Dr. Jones and Dr. Harrison, we have a wonderful team here at KPDO that care deeply for all the families we see.
Fantastic experience: Loved our experience with this dental office. It was our toddlers first dentist appointment and they eased him in and made sure he was comfortable through the process. They were respectful to ask if I wanted to proceed through the cleaning when he got nervous and made sure to end things on a very positive note.
Fantastic experience: Wonderful dental office! Took such great care of our kids. Everyone is so kind and welcoming!
Fantastic experience: My kids love KPDO it's such an amazing place and they love the setup. The staff is amazing with both of my kids, they help ease my kids nerves when getting cleanings.
Fantastic experience: We have been going to KPDO for 4 years. Even though we have many dentists and orthodontists closer to us, we drive the extra time because they are worth it! They are reliable, very clean, transparent and everyone is always so friendly.
Fantastic experience: My kids all feel comfortable here. The environment is beautiful and aesthetic and calm. Dr. Jones is gentle and knowledgeable.
Fantastic experience: This orthodontist is the best! Dr Brandon Jones explained things so well and was so patient with my daughter and her anxieties. The whole staff is so friendly and they have payments plans so that helps with our budget! We recommend this pediatric orthodontic to everyone!
Fantastic experience: We love Kasville Pediatric Dental! The staff is friendly and our dentist Marc Harrison is professional and very knowledgeable. My kids love him. My son had to have extensive work done to improve his bite. Dr. Harrison was excellent and my son was happy to come back and not afraid. That is huge! Thank you for taking care of us. We love you guys!
Fantastic experience: I am 13 and love this dentist I have braces and I go for my cleanings after my cleanings with aren’t that bad because I just watch a show during my teeth feel so clean and smooth (only smooth with no braces) anyway I have also gotten four preament teeth pulled and it was pain free now to the braces I like that they put my brackets in the middle instead of at the top it looks way better and is more comfortable
Fantastic experience: I was referred to Kaysville Pediatric Dental and Orthodontics by my dentist for some issues with a permanent retainer I have had for the last 10+ years. My prior orthodontist had moved and sold his practice and was no where to be found, and my permanent retainer was coming off on one end and poking into my mouth (huge annoyance and painful). I called Kaysville Pediatric Dentist office and although I am above the age of 18 the doctor made an accommodation and decided he could see me for the retainer fix. The office staff was kind, and efficient. Even though they were quite booked, they were able to get me in quickly. I went in for my appointment and the office was very nice. Well maintained, well decorated and they even had TV's above the patient chair so you could watch a movie while the Doctor worked away. I wish I had my braces put on here when I was a kid. The doctor saw me shortly after my arrival and not only fixed and sawed down my retainer, but had his assistant repair the glue that was missing in other spots for both top and bottom retainers. On my way out, the office staff said there was no charge, I was so surprised. I took up some of the doctors time, but his assistant mentioned the doctor told them not to charge because it was a very quick fix for him. Maybe he knew I was a broke college student? I am not exactly sure, but I highly recommend this Orthodontist's office. My sister is under the age of 18 and may need braces, I am definitely sending her here!
Positive experience: *UPDATE* The day after I left this review, I received a call from the dentist at this establishment and he felt terrible for the way that I and my son were treated. He gave me a better explanation as to why they couldn’t except my sons Medicaid at the moment, and had I had received that explanation the first time I called I wouldn’t have been so upset. He asked me what they could do to make it right and I said to please train the office staff to communicate better to callers especially when talking about disabilities because I would never want another parent to call and feel the way that I felt that day. He informed me that he takes it very serious and would be training his office staff on Monday morning and addressing the issues. He also informed me that they have many patients that are on Medicaid and have experience with patients that are medically complex and that they have taken great care of those patients over the years. After this conversation I do believe that they care for those with disabilities and hopefully after this experience the office staff will take the time to listen and communicate better going forward to avoid confusion for the patient. *Original Review* Unfortunately we were never able to even get an appointment. I called to establish care for my son and asked if they were accepting new patients and the person that answered said yes. I started to tell her a little about my son because he is disabled and non-verbal and wanted to see if they had experience with kiddos like mine. Without answering my questions she jumped straight to ask me what insurance we had and asked if it was Medicaid. I told her it was Medicaid but it was a disability form of Medicaid for medically complex children. I started to tell her a little bit more about his disabilities but she asked if she could place me on hold for a second. When she came back on she said they weren’t accepting new patients on Medicaid. I know doctors can choose what insurances to accept but I have NEVER had any medical office, hospital, or doctor deny my disabled son care like that before just because of his Disability Medicaid. It left a disgusting taste in my mouth, but honestly I believe we dodged a bullet because I couldn’t imagine how they would have treated him in person. Directly after that call I found an amazing dental office that was so accommodating and at the end of that call they said they couldn’t wait to meet my son at his first appointment! Just a note for this office, you may need to revaluate how you treat patients with Medicaid.
Fantastic experience: We love Dr Jones and the whole staff. They are all kind and helpful. Dr Jones is fantastic with kids. We've been going since my kids were little- we've done cleanings, spacers, headgear, pulled teeth, mouth injuries, etc... kids have always felt comfortable and safe. Highly recommend!
Fantastic experience: The Dentist and his staff has always made coming to the dentist easy and worry free. He is always gentle and kind and quick with my toddler when she is scared! We were reffered from our dentist in Idaho Falls when we moved to Utah and couldn't be happier .
Fantastic experience: Great staff and very friendly. They've taken care of all 3 of my children over the years. I wouldn't take them anywhere else!!!
Fantastic experience: Our family has come to Kaysville Pediatric Dental for several years and we have been very happy with their work! They are very patient with my children and thorough with their oral health needs.
Fantastic experience: Love this place! Both dentists, hygienists and office staff are incredible and great with my boys. Everything is pristine and decorated with good taste. My boys love the VW bus to play in before their appointment.
Fantastic experience: Dr. Jones and all of the dental assistants are THE BEST! My youngest can be extremely anxious and shy and struggles with new people. She has never had a hard time with the assistants and actually looks forward to going to the dentist.
Fantastic experience: As we walked up to the door, my three-year old said, “I LOVE the dentist! I love to be in this place!” And I feel the same way here. The staff is friendly, professional, and competent. They excel at making my son (and me) feel comfortable. The facility is clean, well-equipped, and fun for the kids. It’s good to know we are laying a foundation of positive feelings about dental care for our kids.
Fantastic experience: My kids are new to this dentist office. We love it. The dentist is super nice and attentive. The ladies at the front desk were really welcoming & kind. My kids were treated with respect & the dental assistants were all very patient with my stubborn 2 year old. The atmosphere is calm & fun for kids. They loved the little bus. I will be bringing my kids here for a long, long time. 100% recommend.
Fantastic experience: We love Dr. Jones. He was my dentist my whole life growing up and was amazing. Staff is super nice and every appointment was quick and organized. 10/10 would recommend!
Fantastic experience: The whole team at KPDO are so nice! They are awesome and we love having them help keep the kids teeth in great shape!
Fantastic experience: Dr. Harrison is fantastic! He is patient and gentle and you can tell he loves his job. My child was a little nervous going to the dentist, but he made her feel comfortable and now she loves going to the dentist.
Fantastic experience: Love this dental office for my kids. Easy scheduling, friendly staff and convenient location. I took my two oldest to a different orthodontist and dentist in the area before KPDO arrived and KPDO is hands down the best dental/orthodontist office in Kaysville. Would recommend them to everyone!
Fantastic experience: My kiddos love this place! They take such good care of their teeth. Even when we moved a little farther north, it's worth the trip to keep coming here.
Fantastic experience: Our kids love coming to Dr. Harrison and actually look forward to the dentist. One of our kids has needed cavities filled and it’s been a good experience.
Fantastic experience: We've been coming here for a while now for all 4 kids and it's been great. The assistants, reception, and dentist were all very friendly and helpful and they were quick but thorough. They worked very well with our younger kids to get some complicated work done and were patient and communicated with us the whole time. We will definitely keep using them as long as we can. Highly recommend.
Fantastic experience: We love KPDO! Not just cute and fun decor, but great staff, movies for the kids to watch while having their teeth done, and a prize at the end.
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