Palm Dental Center
For 24 years, Palm Dental Center has provided a full range of adult dental services in a hospital setting at one convenient location. This enables patients to receive both general and specialty dentistry at a single local dentist office without the need for referrals or extensive travel. There’s also a pediatric dentist at the same location to enable parents and children to get dental treatment at the same place and time. Our highly skilled dentists in Hialeah have the knowledge and experience to treat a full range of dental care needs. Our warm office staff creates a friendly environment and makes every patient feel comfortable.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Photos of Palm Dental Center
Our comment from Best Dentists Club about Palm Dental Center:
Comprehensive Care in a Family-Friendly Setting
For over two decades, Palm Dental Center has established itself as a trusted hub for adult and pediatric dental care in Hialeah. Operating within a hospital setting allows the clinic to offer a full spectrum of general and specialty services under one roof, eliminating the need for referrals or extensive travel. This integrated approach ensures that parents and children can receive coordinated treatment simultaneously, making it an ideal choice for families seeking convenience without compromising on quality.
A Team Dedicated to Patient Comfort and Anxiety Relief
Patients consistently highlight the exceptional warmth and professionalism of the staff, noting that the environment feels more like a family than a clinical setting. Many reviews mention overcoming dental anxiety thanks to the gentle, patient, and communicative approach of the dentists and assistants. The team is praised for explaining procedures step-by-step, ensuring patients feel safe, informed, and comfortable throughout their visits.
Highly Regarded Hygienists and Clinical Expertise
The clinic boasts a team of highly skilled dental professionals, with several hygienists receiving outstanding praise for their precision, gentleness, and thoroughness. Patients frequently mention specific team members who go above and beyond to provide pain-free cleanings and detailed oral hygiene education. The dentists are recognized for their technical expertise, whether performing routine fillings, complex oral surgeries, or restorative work, often leaving patients with excellent results and minimal discomfort.
Supportive Administrative and Financial Services
Beyond clinical care, the administrative team is commended for its helpfulness in navigating insurance benefits and payment options. Staff members are noted for their patience in explaining treatment plans and financing opportunities, ensuring that financial concerns do not become a barrier to necessary dental care. The office is also appreciated for its organization and the courtesy shown to patients during scheduling and check-in processes.
Services and Treatments
Palm Dental Center: Reviews
Fantastic experience: amazing service and super friendly staff, i had some issues with my new insurance and they were able to figure it out for me and make sure that i was all set and ready for my appointment.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Positive experience: My dental hygienes (Yamile) is awesome. She always make sure I'm in and out on time while providing great service. The only down fall is making sure the dental office don't change my appointment at the last minute.
We value our patients’ time and are committed to providing fast, friendly, and efficient service. Thank you!
Fantastic experience: great staff, and the best experience with Dr. Carmona, First time ever filling a cavity without numbing area, thanks to her care and confidence
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: Very pleasant and nice atmosphere And job well done
Fantastic experience: Yamilet es an excellent professional. She is very patient and considerate of the patient, thank you.
Thank you for the 5-star rating!
Fantastic experience: Excellent service. The staff was very friendly and helpful!!
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: At Palm Dental Center, I felt safe, and they inspired confidence and warmth. They make you feel like you're in a family environment, and professionally, they are excellent. After my appointments with Dr. Max (my hygienist), I've seen incredible results!
Thank you for the 5-star rating!
Fantastic experience: Yamile is very knowledgeable, professional, she goes out of her way to provide the best service. I would not go for a dental cleaning if she is not available. She makes a difference
Thank you for the 5-star rating!
Fantastic experience: Kelly, is the Best dental hygienist ever. We’ve been with her ever since our ygienist of a lifetime as well there, we had before for 18 years. always.. over 25 +years plus!! Now with Kelly kind caring very professional. The office and staff is very kind. And I am a 65 year old.. who started with the original owners of Gober & Kaplan dentistry back in 1978 I was 17.
Thank you for the 5-star rating!
Fantastic experience: I visited Palm Dental today for a deep cleaning and it was excellent. The hygienist was very very good, patient, and explained everything he was doing along the way step by step. My teeth feel very clean and no pain at all. I highly recommend this dental office.
We value every smile trusted to us, and at Palm Dental Center we're grateful for every recommendation. Thank you!
Fantastic experience: Everyone is very nice very attentive and they are very helpful when it comes to payments to each individual on what their needs are. The staff is wonderful and Katty is the BEST! The doctors are great .So if you haven't been here I suggest you come in . Thank you All
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: I love this dental practes. Dr. Hew is so compassionate and well skilled when it comes to incisions. I dread the dentist like everyone else, but when it comes to oral surgery I make the trip for my family from Broward. He has removed the wisdom teeth from my kids and myself. The staff is so amazing! They are caring, compassionate, and gentle. Staff didn't make me feel self-conscious and they explained the procedure and post-op instructions throughly. I highly suggest this practice!
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: Excellent service, very friendly, I was received with courtesy and my treatment was extremely careful and very well made.
At Palm Dental Center, we take pride in providing exceptional care in a friendly and welcoming atmosphere. Thank you!
Fantastic experience: Dr Echemendia is cordial and professional. The staff is friendly, and I like my hygienist very lovely person. Thank you all for everything you do
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: Kelly is amazing! She works with care and precision. The entire staff is great.
Fantastic experience: I had a Filling done by Dr.Echemendia, Arturo he has a great hand I did not feel anything & the assistant she was very nice & also I have my teeth cleaning with Kelly is a great hygienist, I drive from cutler bay to Hialeah. Thank you,
Fantastic experience: Dr Echemendia is very professional as well as his assistant, clean office
Fantastic experience: Everyone was very pleasant and professional. Dr E was wonderful as always and Kelly was incredible as always. Very kind, very sensitive to my need and very professional. You are very lucky to have Kelly as an employee.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: Palm dental continue like always with the best service and personalize friendly treatment.
At Palm Dental Center, we take pride in providing exceptional care in a friendly and welcoming atmosphere. Thank you!
Negative experience: To begin with, it took us a month for them to decide whether to remove his lower or upper wisdom teeth because, according to them, medicaid Dental Quest did not cover the lower ones, even though they were the ones causing my son pain in his jaw. I had to call Dental Quest Medicaid to ask for an explanation, and they told me that the dentist did not mention that my son was in pain... The dentist wanted to charge me $400 for the lower wisdom teeth, the ones that were causing problems, and not for the upper ones, which were covered. But that wasn't the case. They had me going back and forth for a month, and then they called me to say that the lower ones were covered and the upper ones weren't... in other words, everything was reversed. Wow. They made an appointment for the lower wisdom teeth surgery for 9:30 a.m. and wanted to charge me $400 again for the upper ones, even though I had already told them that I didn't have that money, that we had lost our house and that's why we had Medicaid for our son. I told them only the ones covered by insurance. OK, the day of the operation arrived, and I never thought this place would have the heart to make a 17-year-old boy wait for wisdom tooth surgery for more than three hours, when other teenagers who came in after him were treated first... I realized that they took advantage of me and my son because we are on Medicaid, but what they don't seem to know is that we are American citizens and we have every right to ask for our benefits. Every one was going out in a wheelchair my son was the only one going out by walking. They mistreated my son i will call the dental board to make a complaint and the better business bureau. They attended the pay patient first...this people has no heart The girl at the front desk is very nice.
Our team at Palm Dental Center is committed to providing exceptional care and customer service. We value all feedback and if there are any concerns, please reach out our office manager directly, so we can provide better support. Thank you.
Fantastic experience: Good customer service, I didn’t have to be waiting for hours to be seen, and they made sure I was well informed about my procedures
We strive to make every visit a smile-worthy experience. Thank you!
Fantastic experience: Excellent staff. Dr. Echemendia was amazing .
Fantastic experience: Kelly is an amazing and attentive hygienist! She is gentle and precise. She handles me with care every single time.
We appreciate the 5-star review, Ilainy! We look forward to helping you maintain a beautiful, healthy smile for years to come.
Fantastic experience: As usual, everyone was pleasant and professional in their interactions. My visit was for a cleaning, and Kelly was excellent (como siempre). She addressed by questions and concerns I had and was extremely professional. She takes the time to explain each and every step she is taking! Love this place.
Thank you for the 5-star rating!
Fantastic experience: Have only had positive experiences with this dental office. Staff is caring and understanding. Kelly, dental hygienist is caring and I consider her best hygienist ever!!!
Fantastic experience: great environment the receptionist and doctors especially Kelly and Katie!
Fantastic experience: Amazing team and experience, I have to admit that i don’t like dentists but the staff was so friendly that make me feel so comfortable, also they make me laugh and were reviewing how I was feeling the hole time. No pain at all. Thank you so much!
Fantastic experience: Today’s visit at the Palm Dental was very pleasant; Dr Echemendia is very kind and trustful, and the personnel very friendly..
At Palm Dental Center, we take pride in providing exceptional care in a friendly and welcoming atmosphere. Thank you!
Fantastic experience: I like very much. Speak Spanish, this is my language. The employees are specialists. Very good work. I will recommend.
Thank you! We're grateful for every smile trusted to us.
Fantastic experience: Palm Dental Center. Very organized , great service, very personable and professional, everyone super nice . I was taken care by Yamile dental hygienist super nice went out of her way to make me comfortable explaining everything she was doing. Make me feel at home. Great experience . Thanks
Fantastic experience: Easy scheduling, on time appointments, and very professional and competent team. Kelly is simply the best dental hygienist I’ve ever had, and the main reason why I drive 20-25 mins to Palm Dental.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: Kelly, the dental hygienist, is incredibly gentle, thorough, and makes you feel completely at ease. She explains everything she’s doing and shares great tips for maintaining good oral hygiene at home. Dr. Narvaez, DDS, and Dr. Echemendia, DDS, are both exceptional—knowledgeable, professional, and caring. They work efficiently and with a gentle touch, which I really appreciate because I’ve always been afraid of the dentist. This team has truly helped ease my anxiety and made every visit a positive experience.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: excellent treatment and care. Love the team. Kelly is absolutely great. Her steady hands is what keep me going back.
Thank you for the 5-star rating!
Fantastic experience: The office staff is so professional and nice! Seeing the Dr ran smoothly, he’s a super nice older man, very knowledgeable. Kelly who did my cleaning was THE BEST. I’m usually super nervous for cleanings and she explained everything that was happening and had a very delicate hand. Very impressed by this place! :)
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: My experience at Palm Dental Center has always been amazing. You can feel relaxed the moment you enter the office. All staff members are welcoming and smiling which makes you feel comfortable. The nurses are awesome. Dr. Echemandia and Dr. Hew are both extremely professionals, they listen and answer all of your questions without a rush. They work together making them the perfect team! I truly recommend Palm Dental Center located in Hialeah. Is the Best!!!
Fantastic experience: Went for my normal routine teeth cleaning with Kelly. As always great and friendly service. I'm smiling all day. Have a great summer, see you in the fall.
Negative experience: Very nice personal, but the fact that they wanted to charge me $60 for something that I didn't ask its just unacceptable. I came for my first day check, and I just wanted to know the numbers, very nice, very polite, but charging me since the first day for just the standard check out. And the parking is a complete nightmare.
Our team at Palm Dental Center is committed to providing exceptional care and customer service. We value all feedback and if there are any concerns, please reach out our office manager directly, so we can provide better support. Thank you.
Fantastic experience: Great service. Kelly is hands down the best Hygienist I’ve ever had. Staff is wonderful
Thank you for the 5-star rating!
Fantastic experience: I have been going to Palm Dental for years. They have the best hygienist hands down, named Kelly. The dentists have been great, not to mention their staff, assistants and especially the office manager who is very helpful and approachable.
Negative experience: Went there about a year and half ago in the beginning everything was good, then at the end I told them I'll pay the total amount of the Job done excellent Dr Echemendia was excellent n Professional with me,after that I had a final visit with a $0 balance which I was very happy with,and then I received in the mail an invoice of $250 so disrespectful if something happened between you and insurance company not my fault, why did you not mention that to me when I was there,falta de respeto you guys hurt me and disappointed me as a good paying patient and customer
Our goal is to provide transparent billing processes and prioritize our patients' care. If there are any questions or concerns, please reach out to our office manager directly, so we can provide better support. Thank you
Fantastic experience: I seriously can’t say enough good things about Palm Dental Center—especially Dr. Echemendia! The whole team is super friendly and makes you feel comfortable from the moment you walk in. Dr. Echemendia is awesome—super professional, patient, and just really great at what he does. He explained everything clearly and made the whole experience way less stressful than I expected. Definitely the best dental experience I’ve had. Highly recommend!
We value every smile trusted to us, and at Palm Dental Center we're grateful for every recommendation. Thank you!
Negative experience: The worse place you can book an appointment at only for Your appointment to be canceled. Also they leave waiting for a long time and sometimes they don’t see you at all. There’s many dentist in the state of Florida, you don’t need to go to this place. I would give less than 1 star if I could. Staff is tab absolute worse, beyond rude.
We value all patients and respect the importance of their time. While it is not common practice in our office to change appointments, at times there may be circumstances beyond our control. We take all feedback into consideration as we continually strive to improve our services. Thank you
Fantastic experience: Amazing staff, amazing doctors. Everyone is so friendly. Nice clean office.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Negative experience: Google should invents on allowing the consumers the ability to give establishment less than One star. If you’re looking for a dental office as a new patient, do yourself a favor do not go to Palm dental. The level of unprofessionalism from the front desk staff, including the Manager is unreal. Careless about your time, while you may take a day off to go see the dentist they canceled your appointment and gives it to someone else because you didn’t answer the phone call to confirm. You can’t be at work or busy you need to answer the phone call to confirm. . All while you have confirmed the appointment via text as this is not sufficient confirmation for this office. I guess we need to be waiting for their call 24/7 as this may be sufficient Enough for a confirmation status. I know I’m only the one person, as you didn’t care to accommodate me after you gave my appt to someone else because I guess your money was more important than my time. Do better, this is not what great service looks, specially making a long lasting impression.
Providing exceptional care and customer service is our top priority. We'd appreciate the chance to discuss any concerns, but it's unfortunate the review was submitted anonymously leaving us no way to contact you. Please contact our office manager directly, so we can provide better support. Thank you
Fantastic experience: I'm really happy with everything that I experienced at Palm Dental. The staff is very friendly and professional. I especially want to Thank Katie and my doctor's who took good care of me. Thanks gang and I Love you all .Mr.Wade
Fantastic experience: Wonderful service, efficient and nice. Thank you so much for ur smile. Loved the ease to my visit. I've been so nervous & I look forward to my next visit. This time no cavities. Yeepy!!! Only deep cleanings needed. Very accommodating with payments. Teeth will get healthier whether I want it or not.
Thank you for the fantastic review and sharing your experience with us, Marlena! We are so proud of our team's commitment to providing an exceptional patient experience and happy to hear you're pleased with the care you received.
Fantastic experience: I always have a good experience here since staff is friendly and always guide me through the process step by step. They make me feel comfortable and secure in the treatment they provide me. Kelly is just the best dental hygienist as she’s gentle and patient. Dr. Narvaez has always gone above and beyond to make me feel at ease. Finally, Katty, treatment counselor, is very caring and helpful. She is very detailed in explaining my treatment and she is accommodating to my needs.
Fantastic experience: I and my family has been treated at the clinic by Dr. Echemendia for several years. He is an excellent doctor and also his staff. He introduced me to Invisalign and has always been very careful and concerned. They explain everything to me in detail and the progress has been very good. I feel very pleased and well looked after. Definitely 5 starts for this clinic.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: I have to say that this place exceeded my expectation. Dr Kelly is such a sweet person she was super gentle while doing the cleaning, I didn’t have any type of pain during or after. I do recommend this place 100/10. I’m super happy I found them.
We strive to make every visit a smile-worthy experience. Thank you!
Fantastic experience: The service at this Palm Dental Center is simply amazing. The entire staff is kind, attentive, and always willing to help, making every visit a comfortable and pleasant experience. Since I found this clinic, I feel completely at ease and confident that my dental health is in the best hands. I always recommend this place because everyone who comes here leaves satisfied, happy, and well taken care of. Plus, the doctor is excellent, professional, and genuinely cares about their patients. Without a doubt, the best place for dental care! ✔️
We value every smile trusted to us, and at Palm Dental Center we're grateful for every recommendation. Thank you!
Fantastic experience: My experience has been very positive. I recently had replaced a dental crown and also had a cleaning. The dentist and the entire staff have been wonderful throughout treatment.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Fantastic experience: I recently visited Palm Dental and again and again had a positive experience. "Absolutely the best dental office I've ever been to! The hygienists Kelly is gentle and thorough, and the office is spotless. Dr. Echemendia took the time to explain my treatment options. His assistant was amazing and Daisy at the front desk is very friendly and professional. I can't thank them enough!"
At Palm Dental Center, we take pride in providing exceptional care in a friendly and welcoming atmosphere. Thank you!
Negative experience: Do not trust them when they tell you. The time because I asked for the first appointment, but they had 3 people for the first appointment and I have to get to work. I asked him to give me the first one and and they say, that was the first one. It wasn't lying. There were 2 people ahead of me. So, make sure when they tell you the first you might not be the first you might have people in front of you, I couldn't complete my appointment cuz. I have to get to work, so I have to reschedule.
Our team at Palm Dental Center is committed to providing exceptional care and customer service. We value all feedback and if there are any concerns, please reach out our office manager directly, so we can provide better support. Thank you.
Fantastic experience: Palm Dental Center is wonderful. All the staff are really nice and very professional. I'm normally really scared of going to dentist but not since I have been going to Palm Dental Center. I highly recommend
Negative experience: Reviews have got to be fake. Went here because I go to the doctors nearby and wanted to get a filling and deep cleaning. They never answer the phone. Called for a week straight and no one answers the phone. Say they’ll call you back and never do. And very expensive at that. So if someone is willing wanting to pay wouldn’t you pick up the phone to make money. Ridiculous.
We value and appreciate each of our patients and do our absolute best to provide extremely high quality service in a timely manner. Please contact our Office Manager directly, so we can provide better support. It is only through feedback that we are able to maintain and improve upon the service that we provide. Thank you
Fantastic experience: Excellent doctors and staff in Palmetto Hospital suite #102 Dr Hew did a great job as a surgeon with my daughters wisdom teeth and he was available at any time! Highly recommend him very kind and professional! Also for Dr Echemendia, who did an excellent job on the crown to my front tooth! Took his time and the match was perfect! I have my smile back! His assistant Leticia was so friendly and sweet she made it very pleasant for me. Plus she knows her job too! I will keep coming here and now have my family also under their care. Thank you
We value every smile trusted to us, and at Palm Dental Center we're grateful for every recommendation. Thank you!
Fantastic experience: I had a very nice experience. I would definitely tell all my friends. The Dr was so amazing so kind it was definitely a good experience.
Thank you for the 5-star rating!
Negative experience: Horrible! If I could give -1 stars it would be my review, I went with my youngest daughter to an appointment at 10:30 just to remove dorsal tooth .we waited 4 hours later, at 2:30 they saw us, an unprofessional Dr tried to charge me for some x-rays they had taken and then told me they didn't have time that day and to go to a next appointment! I don't recommend it to anyone, my recommendation is to find another dental center where they are respectful and empathetic.the worse experience
Our team at Palm Dental Center is committed to providing exceptional care and customer service. We value all feedback and if there are any concerns, please reach out our office manager directly, so we can provide better support. Thank you.
Fantastic experience: Great service as usual. All the staff is very considerate and helpful. They make yourself to feel at home. Dr. Echemendia and Yami are my specialists, they are very professional and knowledgable. Also the new assistant that treated me today was awesome. Thank you all.
Our team is dedicated to providing top-notch care. At Palm Dental Center, we're thrilled when we receive great reviews. Thank you!
Negative experience: Dr. Echemendia did all my fillings, one fell out completely after a couple of weeks. He has a terrible attitude, he blamed me for cracking a filling while he was working on it because I grinded too hard on it while he was evening I out.. I didn't grind any harder than every other time I got a filling. Terrible attitude and very unprofessional, he kept complaining of neck pain. This might be news to you but patient's aren't very comfortable either, the back of my head was burning from being pressed so hard on the chair so long but you don't hear me complaining.. hopefully all the other fillings don't come falling out from your inept work. The only reason I'm giving 2 stars instead of 1 is because the price was affordable.
At Palm Dental Center, we strive to make every aspect of visiting our office a positive one, and we take all feedback seriously, even if it is left anonymously. If there are any concerns, please contact our office manager directly. By contacting us directly, we can provide better support and address any situations as they happen. Thank you.
Negative experience: Terrible office when it comes to communication and billing. I’ve been harassed multiple times over the phone and text over a balance that I supposedly owe even though my insurance should have covered it. They claim they sent me statements with the amount due (they did not) and have called me several times months after I visited them for money. I had to call my insurance to straighten everything out and I informed the office about the billing issue but they keep calling over the same thing. All my phone calls and updates are ignored. The staff obviously do not communicate with each other and do not check their notes or emails. They have given me empty apologies and excuses and even after talking to the manager the only thing she focused on was getting me to pay. I am appalled by the customer service and billing practices of this office. I am a first time patient and have the same insurance as a coworker of mine who has been a long term patient of this center. My coworker has had zero issues with having her visits covered. I got X-rays, a cleaning, and a fluoride treatment (which was not insured and I paid out of pocket). I got no special procedures beside that. The treatment I have received borders on harassment and is completely unprofessional. I will not be coming back.
It's important that we provide accurate and transparent billing processes to all patients. While we are unable to discuss any personal matters in an online forum, if there are any questions or concerns, we encourage patients to contact our office manager directly, so we can provide better support. Thank you
Fantastic experience: I have had 2 quadrants of a deep cleaning done so far & can honestly say that I had a great experience! My hygienist was very detail-oriented. She explained steps as she went and kept making sure I was comfortable & pain free. Looking forward to completing my other 2 quadrants and being smiling tartar free!
Thank you! At Palm Dental Center we strive to make patient comfort and care our top priority!
Fantastic experience: Welcoming, professional and friendly. They are great. I have been coming here for a few years and make sure they are in my insurance plan when I select it. The doctor is very pleasing and accommodating not to mention talented at what he does. The dental hygienist(cleaning) is great like family there.
Thank you, Lourdes! We strive to make your visit to our office a smile-worthy experience.
Fantastic experience: I've been a patient here since 2009. Couldn't be better. Well run office. My Hygienist is Kelly, she is gentle, caring and professional. Just the best! Dr. Echemendia and his assistant are also very professional and friendly. I wouldn't trust my or my family's dental health to any other place.
At Palm Dental Center, we take pride in providing exceptional care in a friendly and welcoming atmosphere. Thank you!
Fantastic experience: My first time here but I can say the staff was very professional and very nice, they were very attentive to any discomfort I may have had due to the reason I was there, I would definitely refer them to friends and family and you will to
Fantastic experience: Dr. Hew and his team were phenomenal. The entire team was very friendly, knowledgeable and comforting during my time there. I also received a follow up call on the following day, checking up on me. Had not been back for surgical services in quite a few years as the family, which had all received services through the years, did not find a need. Glad to know the center continues to be an A+ option.
Fantastic experience: Love the way Kelly does my cleaning! She is gentle and thorough with the cleaning and makes sure all is clean. She does not hurry and takes her time. Thank you Kelly
Negative experience: I recently visited Palm Dental for a routine check-up, and while the dental care provided by both the doctor and assistant was excellent, I left the clinic with mixed feelings due to my interaction with the financial office manager. Firstly, I must commend the professionalism and expertise of both the doctor and assistant. They were attentive, thorough, and made me feel comfortable throughout the visit. I was impressed with their knowledge and dedication to patient care. However, my experience took a downturn when I interacted with the financial office manager at the end of my appointment. Unfortunately, I found her demeanor to be rude and unprofessional. Moreover, I was disappointed with the billing process as I felt I was overcharged for the services rendered. While I understand that misunderstandings can occur, I believe it's essential for every aspect of the patient experience, including billing, to uphold the same standard of professionalism and courtesy demonstrated by the clinical staff. In conclusion, while I would highly recommend Palm Dental for their excellent dental care, I hope they address the issues I encountered regarding the office manager / finance to ensure a consistently positive experience for all patients.
It's our goal to make every aspect of visiting our office a positive one, and we take all feedback seriously. If there are any concerns, please contact our office manager directly. By contacting us directly, we can provide better support and address any situations as it happens. Thank you.
Fantastic experience: Wonderful staff. Professional, friendly, on point, honest and explains thoroughly what they are going to do. I had Dr. Echemendia he was great and made sure I wasn't going to feel pain. All the dental assistants I had the pleasure of being around have all been super sweet and kind. I recommend Palm Dental Center if you are looking for a great dental experience.
Thank you! Providing excellent dental care in a friendly, professional atmosphere is our top priority.
Fantastic experience: Yoli was an amazing assistant to the doctor for my multiple treatments. Made me feel comfortable, despite me being so fearful of the dentist and those long operations. Aswell, the treatment manager Katty is amazing. She really helped me finance my payments and make me feel good about the money I’m spending
Fantastic experience: The absolute best! I always dread visiting the dentist but the entire staff was so welcoming. I booked all of my appointments at once and I am excited to see my end results. Katty explained everything in detail and took her time to make sure I had no concerns. Definitely recommending them to all my friends and family.
Fantastic experience: I started coming here after I moved to Hialeah last year. The place is super clean, and from the lpvely front desk Roxi, the assistants Yoly and Lety, dr Echemendia, Katty the treatment coordinator and the manager Viole they all have been great accommodating me and my schedule to come see them. I did my cleaning with Kelly and she is amazing too. Love the team and the services they provide.
Negative experience: The worse place to go if you are going for the first time visit. Make sure you do your homework on this place and check your insurance before you go. Wasted 2 hours of my time to be turned down, between the insurance not being verified before hand, and the dentist having to many patients. What kind of irresponsible way of running a business is this. I ask myself why did this happen, the lack of disrespect for one’s time from this office. Don’t go here. Find better. After all they are not the only dentist place in Miami. If I could give a zero I would.
Fantastic experience: During my annual check-up at this dental clinic, I had an exceptional and delightful experience. The hygienist, Kelley, displayed a high level of professionalism and kindness throughout the appointment. Additionally, Dr. Echemendia provided outstanding service, further enhancing my visit. I highly recommend this dental office to anyone in search of excellent dental care and affordable prices.
Fantastic experience: I had a very pleasant experience with Dr. Echemendia and his Assistant Letty. I was very anxious about any procedure but Dr. Echemendia was very patient and the assistant Letty spend a lot of time trying to calm me down, They are very professional. I recommend Dr. Echemendia and his staff for kids and adults.
Fantastic experience: Dr. Comora was amazing! Julissa was an amazing help as well. They helped calm me down. Palm dental was absolutely incredible!! I’ve never had a dentist appointment go so smoothly noticeable in every area and I can’t thank your office enough. My root canal went perfectly.
Fantastic experience: Excellent Staff . I have received the best care. In the financial part I also received the best advice. Yamile has been the person who has served me twice and is very professional and patient. Thanks to all the team. I would like to recommend this place to everyone.Since the first day Dr Echemendia gave me the best recommendations and advice. I appreciated that.
Fantastic experience: I went there for a cleaning for the first time and the staff at this place are super nice. Yamile did my cleaning and she took a great care of me. She is so attentive making sure that I felt comfortable all the time.
Fantastic experience: I’ve been loyal to this dental office for many years. Today was by far the best experience I’ve ever had. Yamile was wonderful, polite and had plenty of knowledgeable tips and advice! My teeth have never felt so clean! 10/10 would recommend!
Fantastic experience: Amazing Staff!!! Love Violeta always has a smile to welcome you to the office. My Dr. Is the best always makes me feel so comfortable & of Course Kelly is phenomenal the best. ⭐️⭐️⭐️⭐️⭐️
Thank you for the 5-star review!
Fantastic experience: Stating with just calling in Roxy is the sweetest patient and informative person. When arriving the two receptionists are so nice and knowledgeable about the job. The office Manager Violet helped out in every way with the insurance to make sure my daughter gets her procedure. And finally the Dentist is the best. Patient extremely nice and gentle. He was so good my daughter had all 4 of her wisdom teeth pulled not noticeable swelling no blood and minimal pain Thank you all for being just GREAT!!
We are so happy to hear you had a great visit with us, Julian! Thank you!
Fantastic experience: My entire family and I have been going to Palm Dental Center for over 10 years for all of our dental needs. The office is always immaculate and the entire staff is always friendly and professional. The office manager, Katie Duran, is the “Bomb.com”. She always makes herself available to answer any and all my questions and I have recommended several of my friends and coworkers to Palm Dental Center. The entire staff is so polite and courteous; they’re just like family. I always have a pleasant experience every visit! Keep up the good work!
Fantastic experience: I have been going to this office since 2017. The doctor is great! He is always quick and gentle with me (because I am a big chicken! Lol). The staff is so helpful. I am so thankful for my Treatment Coordinator Katty. She always goes above and beyond to get me scheduled at a time that works best for me and she makes sure I understand my insurance benefits. She is the BEST!!!! Thank you to the entire team at Palm Dental!
Fantastic experience: Yesterday as always Yamilet gave me an amazing service, always patient, sweet and profesional, I’ll come back soon and confident. In general the assistant was nice and treated me as a family, Violeta the manager is doing great. Super service as always, all very professional, they make you feel like family all the time, for me was another nice experience from Dr Martínez, Rebeca, and the best ....Violeta, 5 stars ✨ ⭐️
Fantastic experience: I usually hate having to go to the dentist, but the staff at Palm Dental Center made me feel extremely comfortable. Nery, the doctor’s assistant, welcomed me with a big smile and made sure I understood everything that was going to happen. I would definitely recommend Dr. Arturo Echemendia as he is a very knowledgeable and professional doctor. He listened carefully to all my questions and made sure everything was okay, which it obviously was! The administrator/manager, Delia Torres, had a caring and professional attitude towards us even though it was super late, and she made sure that all of our appointment accommodations were met. 10/10
Fantastic experience: Great, clean, office with friendly staff and quick service. I have never had to wait more than 10 minutes to be seen. Dr. Narváez was excellent in taking care of my dental work and Kelly is now the only hygienist I will use. They both made me feel at ease and very comfortable,with no pain. Katty and the rest of the staff are wonderful and it is an overall pleasure coming here. You won't be disappointed.
Fantastic experience: Definitely, Kelly Falcon is the best Hygienist that anybody can find - by far-period! Her knowledge, professionalism, sweetness, care about you, makes her an extraordinary human being. Trust me, if u need her, have to schedule her with months in advance, cause her patients do not want anybody else after she touches us. After 8 years visiting this office, I fell compelled to recommend 10 of 10. All the personnel is great! ( Dr. Oliver, Violeta, Rebecca, Katy) there's just a great team.
Fantastic experience: I’ve been going to this office for 25 years. The doctors and staff are very professional, helpful, courteous and kind. Kelly is “my trusted person” who keeps my mouth healthy and clean. Thank you so much for your continued patience and care. Dr. E. is awesome and such a welcomed addition to the office. I love them all and trust them with mine and my family’s dental needs. Ms. P.
Fantastic experience: Iv been going to see Dr. Echemendia and his assistant Nery for over a year now. Every time its a great experience. They make you feel like family. The doctor is very kind, gentle and makes sure you leave with a smile. Nery is loving and makes you feel at home. She has a great sense of humor and knows her stuff. We need more people like these two. Also point out that front desk receptionists Violetta is fantastic. She is helpful and also very kind. Very satisfied with this place.
We are so happy to hear you were pleased with your visit. As always, it was great to see you.
Fantastic experience: Today was my first visit to the office.This is a very busy office for oral surgeon but when I called and explained I needed an emergency visit and they were able to squeeze me in. Everyone I met today was very friendly from the receptionists, the nurses, and billing dept. Dr Hew was very friendly and thorough in going through my treament options. He was not pushy or trying to persuade me one way or another which I appreciated. I was able to have my consultation and procedure done same day. Everything went smooth and I am feeling little to no discomfort. I would definitely recommend this office.
Hi Michelle! We're glad to hear your first visit at our practice was a positive one. We hope you are doing well after your procedure and look forward to caring for you smile. Thank you for taking the time to leave a wonderful review!
Fantastic experience: The staff here is wonderful! They’re very helping and attentive. Dr. Echemendia is really good at what he does. He is very patient, professional, and mindful. He explains to you what is going on and the process he is going to take. Yolexis was also very great, she is caring and kind and makes sure you feel good in their hands. I highly recommend everyone to come here.
Fantastic experience: Palm Dental Center is amazing! I like everything about this place. The staff is always welcoming and professional. They really take care of you and work with you on all levels. I want to personally THANK Katty for all she does. She really takes the time to explain the treatment plans and is honest. Thank you Palm Dental Center!
Thank you for your wonderful comments. It’s very important to us that all of our patients have the best experience possible.
Fantastic experience: It was absolutely a wonderful experience. Everyone there is very nice and very professional. From Katie and Violeta in the Office...to Kelly, as a Hygienist...they are Absolutely Fantastic!!! I will never go anywhere else, now that I have finally found such a great staff to assist me.
Fantastic experience: First time at Palm Dental amazing experience Dr.Figueroa was awesome and she was very informative with what was going on with my children. her nurse Ana was very accommodating and very sweet, and the insurance coordinator, Kathy, was beyond terrific. The whole staff was extraordinary I recommend this dentist, if you’re in need of one.
Fantastic experience: I have been coming to this office since 2010. Best place in town. Staff is so nice and professional. Violeta is the best!!! Dra. Martinez is great and Kelly is the first hygienist that made me feel no pain (i have a lot of sensitivity on my teeth)
Luis, thank you for the wonderful review about our team! We understand that quality dental care begins with a well-trained staff and we’ve sought to assemble a group of highly-trained professionals. We appreciate the kind words and would love if you could review us on Facebook as well. We'll see you during your next appointment!
Fantastic experience: Dr Echemendia, Violeta, Cathy and Ashley are a great team. Excellent service, no waiting time, no pain. Work results are perfect, so you feel like “new” again!!!! Thanks for being there for us and for such a good experience!! Francisco
We strive to make your visit to our office a smile-worthy experience. Thank you for taking the time to leave a positive review, Francisco! If you have a moment, we'd love if you could review us on Yelp or Facebook as well. Thank you!
Fantastic experience: I have been a patient of PDC for many years. Very accommodating and professional staff. Everyone is always very helpful and kind. Dr. Martinez is very patient and delicate considering I have my own fears in the chair. Kelly the hygienist is amazing and delicate. Violeta and I just get along great and she is a super kind and nice individual. Katie what can I say!!! All are always a pleasure. Thanks PDC for being such an awesome Team.
Hi Dee, thank you so much for taking the time to recognize Dr. Martinez and our team! We are very proud of our team and it means so much to hear that our patients appreciate their efforts. See you next time!
Fantastic experience: I was very pleased with the patient care and the post up instructions. Always willing to answer questions and concerns. My daughter is recuperating very well. Dr Hew is an excellent surgeon very professional while making the patient feel comfortable.
Hi Ileana, thank you so much for taking the time to recognize Dr. Hew and our team. We are very proud of our team and it means so much to hear that our patients appreciate their efforts.
Fantastic experience: As a patient of Palm Dental Center I can say that I am extremely impressed with the customer service & dental professional there. I was in pain and in need of dental attention ASAP – they were more than willing to see me right away to help alleviate my pain. The Dr’s are amazing & the location is outstanding! They even validate the parking for you. I will recommend this office to all my friends and family. Thank you for taking care of my discomfort & always making me feel welcomed & understood.
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