Aspen Dental - Hialeah, FL

Fantastic experience: Good offi

Fantastic experience: Great staff and doctor, Juan the hygienist is the best. Thank you all

Negative experience: My experience is mixed. The office is clean, and some staff are friendly, but I've been waiting seven months to complete my treatment, which has caused gum pain. When I inquired about finishing the work, they now say I owe money, even though I have two insurance policies. I called to speak with Luis, and he said he would call back in 15 minutes, but I'm still waiting. I just wanted to finish my treatment.

Fantastic experience: I am so happy with my experience at Aspen Dental! From the moment I stepped in to the moment I left I was given the best possible care. I was anxious and they made me feel so incredibly comfortable.

Fantastic experience: I had a dental emergency while on vacation and Aspen Dental was great. They got me in right away, took care of the problem, and set me up with a plan until I could get back to my regular dentist. The dentist and the entire staff were awesome—friendly, professional, and made a stressful situation much easier. I’d definitely recommend this office.

Fantastic experience: I had three root canals done at Aspen Dental, and I honestly can’t say enough good things about my experience. From start to finish, the staff was professional, kind, and incredibly reassuring. They took the time to explain everything, answered all my questions, and made sure I was comfortable every step of the way. The procedure itself was far smoother than I expected, and the care and attention I received really made a difference. Everyone—from the front desk to the clinical team—was patient, friendly, and genuinely caring. If you’re nervous about dental work (especially root canals), I highly recommend Aspen Dental. They truly exceeded my expectations and turned what could have been a stressful experience into a very positive on

Fantastic experience: Went in with a plan and came out with the plan accomplished. Luis in the front was so easy to talk to and understood/ helped me along the way. Juan was the dental hygienist, what a pro. My dentist was also awesome, she was quick and extremely nice.

Fantastic experience: All staff was very open explaining with details, will refer to any one that ask me about knowing a good dentist office.

Fantastic experience: Best service I’ve ever received! Love this place

Fantastic experience: Excellent service always right on time A+++++

Fantastic experience: I went to go take off 4 teeth and didn't feel anything and put on tempary teeth. It was with doctor carbonell and the assistant was amarilys and mili.

Fantastic experience: From someone who has extreme anxiety when it comes to the dentist, everyone in the office was so comforting, and sweet. From a Luis who checked on me from start to finish, and did everything he could to make sure the work I needed was attainable with and without insurance, to the hygienist, who was gentle and caring, to the Dr who answered all of my questions, not rushed, and did amazing work. I drive 40 minutes just to come here because they are that great and I don’t trust anyone else. Nothing but good things to say about this office and their staff!

Fantastic experience: Lena and Leslie were amazing! Definitely recommend this place. They have the most patient and are very polite and respectful.

Negative experience: If I could give zero stars I would. The manager Michael is horrible and all the dentist there do not do any good work. They did a tooth and charged me over $1300 dollars. The job was done so bad I had to go to another dentist that fixed my chipped tooth for $300. Way better job than these people seriously do not ever go here. I went back to them to tell them the chipped tooth they fixed was done poorly and they serious tried to charge me more money. I guess if you go here regularly and don’t have any actual issues you go under the radar. But aspen dental and this specific place is such a scam. Don’t ever come here

Fantastic experience: The staff was polite, courteous and exemplified professionalism at this location.Kudos to them.

Fantastic experience: Mili was so great and very helpful throughout my treatment!! 5stars Great service!!

Fantastic experience: I took both of my sons there because we just moved to Miami from California and had visited a few dental offices but none had been a 100% positive experience until we visited Aspen Dental. The staff was very kind and accommodating, specifically the hygienist (Juan)! What a kind, gentle, wonderful person! He was very patient with both of my my kids, and gentle in his treatment, I am really grateful for his kindness and can honestly say that I finally found our permanent dental office. The doctor and the rest of the staff were great too, and I really appreciate all the love, attention, and professionalism of Aspen Dental.

Fantastic experience: Absolutely amazing experience from start to finish! The front desk staff was welcoming, organized, and incredibly kind. The dental team took their time explaining everything, made sure I was comfortable, and truly went above and beyond to provide exceptional care. The office was spotless, modern, and ran right on schedule—which I really appreciated. It’s rare to find a dental office with such outstanding customer service. Highly recommend to anyone looking for a dentist who genuinely cares!

Fantastic experience: I came to this dentist for the first time great experience great people everybody here is amazing. Recommend 100 out of 100.

Fantastic experience: The staff is the best . Ever since I walked in they have greeted me with smiles . Luis is so great , makes me feel welcomed everytime I walk in . Juan is the best , he’s so sweet and makes me feel so comfortable. The woman there are so wonderful. The doctor is super kind and answers all my questions and finds solutions for me . I would rate this place 10 stars if I could.

Fantastic experience: Great experience! The team was professional, caring, and efficient.

Fantastic experience: First time at Aspen Dental and I have to say, what a great team. I am super anxious of anything and everything when it comes to teeth and going to the dentist but the hygienist, Dr. Juan has made it very comfortable for me.

Fantastic experience: I was able to get in right away for a tooth emergency. The staff was amazing, caring, understanding and explained the process of how it would be fixed. The best experience by far!

Fantastic experience: I don't like going to the dentist at all, but they made this experience wonderful. I had 3 crowns put on and a bridge. Their expertise in putting these in was phenomenal. My mouth hasn't felt this good in 20 years!

Fantastic experience: Best Dentist of all times, Luis was extremely attentive. The doctor was extremely nice and informative. I high recomend !

Positive experience: The office was able to receive me on time and perform all the work needed efficiently.

Fantastic experience: Awesome place. Very friendly and easy communication

Fantastic experience: Great place! Love it! Everyone is friendly. Dentist is amazing! The absolute best!! Thank you guys for a wonderful experience!

Fantastic experience: Couldn’t be any happier with the service. Everyone was so attentive and helpful.

Fantastic experience: This was my very first visit ever and Luis Acosta took so good care of me attended me asap and made the visit so easy and fast it’s hard to come across such good customer service they took care of me as if they’ve known me for years made it easy with the payment and everything if could give 10 stars I would I definitely recommend this spot

Fantastic experience: Amazing staff the manager super kind and the Dr as well whole staff is amazing

Fantastic experience: Staff amazing office manager Luis Acosta very attentive and caring . If we can duplicate this team and place them in all dental office it would be an amazing day in the dental world Dr Carbonera is amazing and compassionate

Fantastic experience: Manager Luis Acosta and his office staff is beyond amazing . This is my first time and won’t be my last the entire staff made me feel so welcome and inviting. Not only did they help me with my multiple issues Dr Elisa Carbonell Carmona was patient and broke everything down from the consultation until the extraction . All processes were easy, smooth and to my surprise painless. This will be my families dental practice moving forward . Thank ya’ll so much for everything .

Fantastic experience: They were nice! Easy to talk to :)

Fantastic experience: Excellent professional dental care , very organized and super staff , the Dr.Carbonell was awsome , HIGHLY RECOMMEND IT.

Fantastic experience: Great customer service and helpful staff highly recommended!

Fantastic experience: Very kind and they made me feel very comfortable . If and when I need more work I will be going back

Fantastic experience: Manager Luis Acosta was amazing!! He made my experience easy and informative, explaining my insurance and even helping me get approved for financing. Dr. Carbonell also explained everything even finding the mistakes made by my previous dentist. I'm so grateful to the team at Aspen Dental - Hialeah!!

Fantastic experience: The team at the office goes above and beyond for everyone !

Fantastic experience: The best customer service and great people

Fantastic experience: Excellent service. Luis provided exceptional service!

Fantastic experience: Amazing place. They took my pain away. Very nice people. Very efficient. I am so happy

Fantastic experience: Amazing experience, Lena was so helpful! Staff was kind and walked me through all procedures!

Fantastic experience: Great service!!! Everyone was super friendly and more than happy to help! I am very satisfied with the work and service

Fantastic experience: Excellent service and very professionalism, highly recommend

Fantastic experience: Such a wonderful experience at this office! I woke up on Friday with bad tooth pain & they were able to squeeze me in last minute on a SATURDAY! From the very first interaction with the staff from Aspen Dental on the phone scheduling, to the lovely receptionist, the amazing Medical assistant & doctor & the hygienist!! Every single one of them made this the best dentist experience I’ve ever had. Thank you!!!!

Fantastic experience: Great dental office. Lena is great and very knowledgeable in what she does. Doctor explained everything very well. I would recommend it to all my family and friends

Fantastic experience: Had an emergency found asper Dental. My front bridge had fell out in spite of the pain of the shots. Everything came out well all the employees was very nice and they there was aHad an emergency found asper Dental. My front bridge had fell out in spite of the pain of the shots. Everything came out well all the employees was very nice and they was a big help. Thank you, Aspen Dental.

Fantastic experience: Top notch service and care! Entire staff was awesome! Very kind, professional and knowledgeable! If there were higher than 5 stars they deserve it!

Fantastic experience: Amazing place!!!!! Best service.. life transforming!!!

Fantastic experience: I went aspen in Hialeah and the experience was impeccable, everyone was professional and thoughtful, I recommend this place 100%

Fantastic experience: Great customer service quick and easy

Fantastic experience: The staff here was Amazing they were able to help me out in so many ways. Made me feel comfortable and I didn’t have to wait long.

Fantastic experience: Great experience, super friendly staff!

Fantastic experience: I am so happy with the service I received at Aspen Dental Hialeah. The staff were so friendly and helpful from the moment I walked in to when I left. A very special thank you to the dentist that attended me and her assistant. I will definitely be returning. -Ama S

Fantastic experience: I would like to thank the entire team at Aspen dental at 395 West 49th St Hileah FL 33012 today was the final placement of my implants dentures my pesedule took six months to complete and I'm so very happy with the outcome words cannot describe the emotions I felt when my dentures were placed in my mouth I couldn't hold back the tears I'm so grateful to each and every one of you I just can't stop smiling I can't stay out the mirror my mouth is so Beautiful

Fantastic experience: Amazing customer service and bedside manner. Luis the office manager was very patient and answered all of our questions. Juan was excellent. Overall 10/10 experience.

Fantastic experience: Awesome, I got my crowns done here, came out spectacular. I always get my cleanings here with Juan, amazing job every time, and amazing advice on how to keep my mouth clean. The front office is very attentive and helpful.

Fantastic experience: The entire staff at the Hialeah office are very professional, kind and honest. Front desk Lena, office manger Luis,hygienist Juan and doctor Laura are awesome. Kudos to Aspen for assembly a great team!

Fantastic experience: It was a beautiful experience… excellent service

Fantastic experience: Had an abscess on my cracked wisdom tooth. I scheduled an appointment next morning and was able to come in and have my wisdom tooth extracted same day. Thank you guys so much.

Fantastic experience: Great experience with Dr. Montana, Juan, Luis, Lena, Amaryles and Miledy. I would recommend this dentist office to everyone.

Fantastic experience: Amazing service. All the team members went above and beyond to make the scary dentist experience feel like a pleasant one.

Fantastic experience: Very happy with Aspen dental, super professional. Recommend 100

Positive experience: Very professional good experience feels welcoming, & they really try their best to help you,

Fantastic experience: Went for a checkup for wisdom tooth and explained everything about my oral health. Amazing and kind staff

Fantastic experience: My overall experience was great all the people at Aspen were very caring and patient.

Fantastic experience: Beautiful office, great staff! Dental work done in a timely manner! Would recommend you come here!

Fantastic experience: Thank you everyone at aspen. Great staff got me all taken care of. Dr Carbonell, Katty Milly, Luis, and Amarillys thank you guys for everything!!!

Fantastic experience: Really good services, really good customer service. Luis the GM really help me get approved for the work i need. Would recommend 5/5

Fantastic experience: Dr. Carbonell, Milly and Katty are such an amazing staff at Aspen Dental. I have been coming for almost a year now and every time I come I’m always greeted with a smile. Coming to the dentist can be a frightening process but they make this process enjoyable and a breeze to get through with their wonderful personalities and they make great coffee lol!

Fantastic experience: I had an accident where I broke both my upper front teeth. They evaluated my situation and recommended crowns. When they came in I was not 100% satisfied with how they looked so they ordered new ones with the specifications I wanted. They came out perfect! Surpassed my expectations! I am so happy with my results! Definitely recommend this location! Thank you Dr. Elisa and her amazing team at the Hialeah office.

Fantastic experience: Dr. Carbonell at the Hialeah Florida Aspen Dental Location is Amazing. She is highly recommended from me. I went in nervous because I needed some teeth extraction done. Lena the receptionist was very friendly and patient with us. The doctor was very in-depth with the way the procedure was going to be and the whole process. She also was very friendly and thoughtful and patient during the whole process. I did get 3 extraction done today, and I still got a longer way to get my teeth looking great again. This place will do that for people. I highly recommend again. Thanks Aspen Dental Staff and Dr. Elisa Carbonell.

Fantastic experience: Lena was super helpful and lovely and Amazing we love Aspen Dental in Hialeah. It's highly recommended by us. The services were great and affordable Great place to get all your dental work done The Doctors and Staff are sooo friendly and helpful. Thanks for helping my hubby Ivan Noa Melissa Perez

Fantastic experience: I had a wonderful experience at Aspen Dental. Staff was friendly and knowledgeable. And it wasn’t painful to my mouth or my pocket. LOL!

Fantastic experience: I want to sincerely thank the team at Aspen Dental in Hialeah for their outstanding service and fast attention. From the moment I arrived, I was treated with care and respect. A special thank you to the excellent doctor who took great care of me—her professionalism and kindness made all the difference. The entire staff was friendly, efficient, and supportive throughout the entire visit. I truly appreciate the way they made me feel comfortable and well cared for. Highly recommended!

Fantastic experience: Excelente Customer Service! The Doctor’s, Juan , Luis are very professional and provide good service.

Fantastic experience: Dr. Carbonell took the time to explain clearly my issues and how to proceed. The whole staff is very kind and professional.

Fantastic experience: Went in for a root canal. Great experience! Luis was very kind and knowledgeable on insurance. He took his time to helped me understand what my insurance covers. Juan was amazing, he deep cleaned my teeth he was gentle and very kind. The doctors were also amazing. Overall 10/10 experience. Highly recommend this place for your dental needs.

Fantastic experience: I visited Aspen Dental for the first time and I was extremely happy with the treatment in all aspects. Luis and Juan were exceptional with me but in general every single staff member was super special and treated me like family. Finally found my dental home.

Fantastic experience: Very profesional and very efficient. Amazing service and everybody there was really nice.

Fantastic experience: I had an amazing visit at Aspen Dental Hialeah from the assistants to the manager Luis, the Hygenist and Dentist they all gave me exceptional treatment from the beggining til the end. I felt I was in the best hands and I would recommend this dental office to anyone with my eyes closed! I’m very thankful I chose them.

Fantastic experience: Our visit to Aspen Dental, was excellent. The service and customer service was super. And the The manager there Luis help us. I do recommend them

Fantastic experience: Very friendly staff who explain everything thoroughly and get the job done in one go! No pain, just typical mild discomfort at most. Luis Acosta and his colleagues were very helpful and welcoming, I'd definitely recommend!

Fantastic experience: Everyone is extremely friendly and nice. Explained everything very well. The manager Luis Acosta is absolutely the best! Totally recommended!

Fantastic experience: Everyone in the office is an absolute delight and very attentive. They truly go above and beyond for their patients. I cannot recommend this place enough!! 10/10 service!!!

Fantastic experience: You you all so much Adpen Dental this pain had to go and you all helped. Nice experience felt more than welcome

Fantastic experience: I've visited them for my 5th time today and let me inform you that their customer service/care for their clients has exceeded my expectations every single time I return. I highly recommend you give them a chance, they will welcome you with open arms and guide you on your journey to a new smile.

Fantastic experience: My husband was in pain, and we decided to give try to this dental office. They were helpful and empathetic. Very clean office. They attended us quickly and resolved all our concern. We definitely come back again.

Fantastic experience: Really good dental office the staff is amazing Luis Acosta really helped throughout the whole process, the pricing is reasonable and they will work with you. I definitely recommend Aspen Dental in Hialeah, FL for any dental needs.

Fantastic experience: Aspen Dental is absolutely amazing! The office staff is super friendly and helpful, making you feel right at home. Juan, the dental hygienist, was a total rockstar—his thorough cleaning and pro tips came with a warm smile that made the experience even better. They have specialists rotating, so when I needed a root canal, I just picked a day when the endodontist was available and it was a breeze! The modern office, clear pricing, and Juan’s great energy made my visit unforgettable. I highly recommend this place!

Fantastic experience: The best dental clinic I’ve ever been. The staff was very friendly and helpful. I will recommend this clinic to all of my friends and family.

Fantastic experience: First visit was great. Everyone was very nice and explained the whole process.

Fantastic experience: Best place to be thank you for everything Dr. Carbonell, Milly, Kathy, Amarilis, Dr. Laura. I am so happy i will recomend my family and friends.

Fantastic experience: Aspen Dental - Hialeah exceeded all my expectations! From the moment I walked in, I was welcomed with warmth and professionalism. The entire team went above and beyond to make my visit comfortable and stress-free. Dr. Elisa Carbonell Carmona is phenomenal—thorough, gentle, and incredibly knowledgeable. She took the time to explain everything clearly, ensuring I felt confident about my treatment. Hygienist Juan is absolutely fantastic! His skill, patience, and kindness made my cleaning a breeze. He was making sure I was comfortable the entire time. The dental assistants were so friendly and treated me like family, making the experience even better. A huge shoutout to Manager Luis, who made the entire experience seamless. His professionalism and kindness truly stood out, and he ensured that every step, from check-in to insurance details, was handled effortlessly. If you’re looking for top-quality dental care from a team that truly cares about their patients, I highly recommend Aspen Dental-Hialeah!

Fantastic experience: This dentist office has completely changed how I feel about dental visits. I’ve had multiple dental emergencies and ongoing care needs, and each time, the team has gone above and beyond to make sure I was comfortable and well taken care of. What really impressed me was how they asked what kind of music I’d like to listen to—and when I said worship music, they put it on without hesitation. That small gesture showed how willing they are to listen to their patients and create a space that feels safe and personal. They even brought me a blanket to help me stay warm and calm during treatment. They are incredibly professional while also being genuinely compassionate. I highly recommend them and plan to do all of my future dental work here. It’s rare to find a place that truly cares like this one does.

Fantastic experience: provided excellent service!! Luis is great he helped me out a lot , very nice man . 10 out 10 i would recommend going to this office .

Fantastic experience: Excellent service, the manager Luis Acosta is amazing, the best of the clinic ! Helped me out with my finances, the work was done professionally! 100 % recommended !!!!

Fantastic experience: Amazing clinic ! This place is just great! Great service ! Super friendly ! The manager Luis Acosta is amazing ! Thank you Aspen dental !

Fantastic experience: Amazing place ! Everyone is awesome and friendly,the manager Luis Acosta is the greatest ,!