Broomfield Smiles
Desde 2014, Broomfield Smiles se ha consolidado como la opción de confianza para familias y particulares en Broomfield, Colorado, dedicada a restaurar sonrisas, mejorar la mordida y devolver la confianza a nuestros pacientes. Dirigida de forma independiente por el Dr. Jack Hadwin, graduado de la Facultad de Odontología de la Universidad de Detroit Mercy, esta práctica combina la excelencia académica con un enfoque cálido y centrado en la comunidad.
Creemos que la odontología excepcional requiere más que solo habilidad técnica; exige un entorno cómodo y de apoyo. Por ello, nuestro consultorio supera las expectativas con amenidades como Netflix en las cabinas, mantas acogedoras y refrigerios gratuitos para ayudarle a relajarse durante cada visita. Utilizamos la más reciente tecnología dental digital para garantizar diagnósticos precisos, una planificación de tratamientos eficiente y una experiencia más fluida para el paciente.
Ofrecemos una amplia gama de servicios bajo un mismo techo, atendiendo a pacientes de todas las edades. Desde exámenes y limpiezas preventivas hasta procedimientos estéticos avanzados como Invisalign, carillas y blanqueamiento dental, cubrimos todas sus necesidades. También nos especializamos en odontología restauradora, incluyendo implantes y coronas dentales, así como en odontología de emergencia para urgencias. Ya sea que busque un dentista familiar, atención pediátrica o tratamiento para apnea del sueño, nuestro amable equipo proporciona planes personalizados adaptados a sus objetivos únicos de salud oral.
Experimente una compasiva y de alta calidad asistencia dental que nos ha valido una reputación de primera clase con cientos de reseñas de cinco estrellas. Visítenos en 3303 W 144th Ave, Suite 100, Broomfield, CO para descubrir por qué nuestros pacientes continúan recomendándonos a sus amigos y familiares.
Horario de apertura
- Domingo: (closed)
- Lunes: (closed)
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-14h
- Sábado: (closed)
Fotos de Broomfield Smiles
Servicios y Tratamientos
Broomfield Smiles: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,9 de 5 sobre 280 opiniones
Experiencia fantástica: Love dr Hadwin ! Highly recommend him
Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with Dr. Hadwin. We truly appreciate your recommendation and look forward to seeing you again!
Experiencia fantástica: The staff is very welcoming and they go out of their way to make sure that the patient is comfortable
Thank you very much! We truly appreciate you trusting us with your care and look forward to seeing you at your next visit.
Experiencia fantástica: This dentistry practice is 5 star -- totally state-of-the-art technology with a warm and friendly human interchange. If you want the BEST, I recommend Petersen Family Dentistry.
Thanks Antoinette. We appreciate your trust in us.
Experiencia fantástica: The Hygienist and Dentist did a very good job on my teeth.Thankful for what they do for me there for the cleaning and check up.
Thank you so much for your kind words! We’re glad to hear you had a great experience with our hygienist and doctor. We truly appreciate you trusting us with your care and look forward to seeing you at your next visit.
Experiencia fantástica: Continue to have great service from all the staff.
Thank you so much! We truly appreciate your kind words and are so glad to hear you’ve consistently had a great experience with our team.
Experiencia fantástica: I had a great experience at the dentist today. I had a cleaning and checkup and no problems at all. Dr. Petersen is a wonderful dentist and I highly recommend this dentist office over any other dentist. Everyone is so nice and knowledgeable and very friendly. Very family oriented. This dentist explain everything ahead of time and you can ask any question to any of the staff as well. Best dentist ever.
Thank you so much Stacey. What an amazing compliment! We are so glad we can help.
Experiencia fantástica: Excellent service from friendly staff, attentive to the details and personal needs. I have always felt like family there, and have referred as many friends and family that I can. I recommend checking this Family Dentist out for yourself.
Thank you James. We always enjoy having you here.
Experiencia fantástica: Like always, entire staff is very friendly,caring,professional. Very happy
Thanks, Haig :)
Experiencia fantástica: The staff at Broomfield Smiles are thorough and committed to their patients care. I highly recommend all of their services.
Thank you for your shining review. Our team is dedicated to fostering happy smiles in a welcoming environment, and it is encouraging to hear that this resonates with you. We look forward to continuing to support the community in caring for those radiant smiles.
Experiencia fantástica: I genuinely enjoy going to Broomfield Smiles. The team is so kind and easy to talk to, and the dental hygienists are incredibly knowledgeable and thorough. You can tell they really care about their work and their patients. Highly recommend!
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team works hard to create a comfortable and welcoming environment, and it means a lot to hear that it shows. We’ll be sure to pass along your compliments to our hygienists, they’ll love hearing this. We’re grateful to have you as part of our Broomfield Smiles family!
Experiencia fantástica: My X-rays, cleaning and exam today went very smoothly. The staff was very professional and friendly. Veronica is excellent and explains everything before she does it. Overall great experience.
Thank you so much for the kind words! We’re so glad to hear your visit went smoothly and that you had a great experience. Veronika will be thrilled to hear your feedback, she truly does a wonderful job making sure patients feel comfortable and informed. We appreciate you taking the time to share your experience and look forward to seeing you at your next visit!
Experiencia fantástica: Excellent dental cleaning, quick, efficient, and very thorough. I really appreciated the professional and friendly service.
Your 5-star rating means so much to us! Supporting confident and radiant smiles is at the heart of what we do.
Experiencia fantástica: The front desk, hygienist and new Dr are all a pleasure to work with! Highly recommend this practice.
Thank you for your recommendation! We’re delighted to hear that you had a positive experience with our front desk team, hygienist, and new doctor. If you ever need anything, don’t hesitate to reach out. We’re here to help!
Experiencia fantástica: Got me in right away and provided excellent service!
Thank you for your shining review. We pride ourselves on our commitment to timely service and creating happy smiles. Our team is dedicated to maintaining excellent care, and we look forward to continuing to support radiant smiles in our community.
Experiencia fantástica: This team is absolutely amazing! Always so welcoming, professional, and incredibly detailed in their dental care. Much gratitude!
Thank you for your glowing review. Our team takes pride in welcoming smiles with professionalism and detail in caring for each individual. We appreciate your kind words and your support fuels our commitment to nurturing healthy smiles.
Experiencia fantástica: Excellent professional service. Office cleanliness superb. Doctor Petersen and his hygienist Veronica have skilled gentle hands! Dr Petersen’s office exceeded my expectations!
We are so glad to hear that you were happy with your experience. Thanks for sharing!
Experiencia fantástica: Paul did a fantastic job, and his team was just as amazing! Thanks for giving me my smile back.
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your smile, it means a lot to us. It was truly a pleasure having you in the office!
Experiencia fantástica: This staff here have been amazing for years and continue to make me feel part of their family!
Thank you so much! We’re so grateful for your continued trust and for being part of our Broomfield Smiles family, patients like you make what we do so rewarding!
Experiencia fantástica: I usually hate going to the dentist and I actually loved it this time. Tiffany was my hygienist and she was phenomenal. The office staff were all so friendly and caring
Thank you so much for sharing this! We’re so glad to hear you had such a positive experience. Tiffany will be thrilled to know you felt so comfortable and cared for. We’ll be sure to share your kind words with our team, it means a lot to us!
Experiencia fantástica: Dr. Paul and his staff are very professional and friendly. This is one doctor I’d highly recommend!
Thank you for your 5-star rating and recommendation! We are thrilled to know our commitment to care and creating healthy smiles resonates.
Experiencia fantástica: I love this office.. It speaks volumes that the staff is all tenured. They love it there . You can tell it’s a great work environment.
Thank you so much for your wonderful feedback! We’re so happy to hear that comes across, we truly love what we do and the amazing patients we get to care for every day.
Experiencia fantástica: Great attention to detail, and a wonderful team!!!
Thank you for your wonderful rating! Providing care with kindness and attention is at the heart of what we do.
Experiencia fantástica: Fantastic attention to detail and a personalized approach. Having always been hesitant to go to the dentist, I was skeptical of working with someone new to me after moving here, but from my experience over the last 3 visits, I’ll be coming back with any issues in the future. Paul, the dentist, makes the experience feel less like mouth surgery, and more like a no-stress check up. The staff is attentive and goes out of their way too, can’t see enough about Broomfield Smiles.
Thank you for your thoughtful review. A personalized approach, careful attention to detail, and a calm, low-stress atmosphere reflect the way our team aims to shift the entire dental experience. Creating comfort through consistent care and thoughtful support is central to how we help every smile feel at ease.
Experiencia fantástica: Friendly professional service. Awesome team !!
Thank you for your kind words! Our team is dedicated to providing friendly and attentive care while focusing on creating beautiful and healthy smiles.
Experiencia fantástica: The team at Broomfield smiles does a great job! They are always very welcoming and flexible to work with your schedule. I highly recommend to anyone looking for dental work.
Thank you for your shining review. Our welcoming approach and scheduling flexibility reflects the supportive environment we aim to create while caring for smiles. We truly appreciate your kind recommendation.
Experiencia fantástica: Best experience I've had with dentists in Colorado! Huge respect to this place, amazing people. ❤️
Thank you for your kind words! Our team is dedicated to providing friendly and attentive care while focusing on creating beautiful and healthy smiles.
Experiencia fantástica: Patient-centered care from the minute you walk through their doors. Receptionists are kind, welcoming and so on top of it. Hygienist (I have had the pleasure of being with both) are friendly, talented and have years of experience. Dr. Paul is easy to talk to and interested in you as a person, not just your teeth! Highly recommend!
Thank you so much Erin. We enjoy having you with us.
Experiencia fantástica: I am new to town and had no idea what dentist to go to for a loose filing. I was in alot of pain and needed to be seen right away. After calling serveral other offices I found Broomfield Smiles. They got me in right away. Dr. Paul was very thorough explaining what happened to my tooth and what my options were. I was very worried about pain but he was very careful and gentle making me feel comfortable.
Thank you for your heartfelt review! Our team understands that finding care quickly—especially in a new place—can feel overwhelming. A calm environment, thoughtful communication, and a gentle approach all come together to help create a sense of comfort and clarity during uncertain moments. Supporting confident, healthy smiles begins with making every step feel more manageable.
Experiencia fantástica: Quick login. Know me by first name. Regular check up and Tammy did a great job thoughtful and considerate and capable. Dr. Paul was informative and made sure all my questions were answered.
Thank you for your kind words. A welcoming environment, personalized attention, and thoughtful communication help us to create a smooth and comfortable experience. Our team focuses on making each visit feel clear, respectful, and well-supported from start to finish.
Experiencia fantástica: An extremely big thanks to Dr. Paul and his team! They went above and beyond to make our 4.5 year old autistic son feel comfortable and safe at his first appointment today with them. Dr. Paul took the time to ask about our son’s interests and for ways they could help support him prior to his first visit. I’m speechless! Truly amazing and caring staff. Thank you all
Thank you, Kristen :)
Experiencia fantástica: This dentist and office staff are simply amazing individuals! Love the young doc and the staff are so helpful.
Thank you so much for your glowing review!
Experiencia fantástica: From the check-in desk to the dental chair, each person makes your visit the very best, with highly trained and knowledgeable professionals, who care! They are the best!
Thank you Donna for the kind words! We appreciate you.
- Dr. Paul
Experiencia fantástica: High quality people providing high quality care----totally recommended !!!
Thank you Walt! It's always great to see you.
Experiencia fantástica: Everyone was very professional and helpful. The treatment was top notch. I am certain my care was effective and skilled.
Thank you!
Experiencia fantástica: Dr. Peterson and his team (office staff, dental assistants and hygienist ) are AMAZING! Every single one of them make you feel special and truly care about you. The work is quality work and I never leave disappointed! I LOVE MY DENTIST!
Thank you, Josette. We appreciate the opportunity to help.
Experiencia fantástica: I have been going to Dr. Peterson since moving here in 2013. He is very caring and thoughtful dentist and if you had a hard time he has even called me that night to see how I was. Always gives you more than one way he could do some procedures. He and his staff show you a detailed list of what you need to do to get your teeth in order. With a time line to get it done. He is the best.
Thank you Carol!
Experiencia fantástica: As always, the staff is so knowledgeable and helpful, and I appreciate how thorough and detail-oriented their work is. They consistently do an exceptional job.
Thank you for the kind words, Rachel.
Experiencia fantástica: Top notch dentist and office in Broomfield Thornton Westminster area. Very thorough and professional with a super staff of skilled folks.
Thank you, Rick!
Experiencia fantástica: This clinic is very caring and personable. They care of you are in pain and make you feel at ease. I would recommend them.
Thank you, Ann. We are so glad we can help and we are happy you have had a good experience with us.
Experiencia fantástica: I have been visiting Petersen Family Dentistry for well over 6 years now and am always met with a clean quiet office, pleasant and well-trained staff and receive great dental care and treatment. Thoroughly enjoy my visits with Dr. Petersen and crew!
Thank you so much Gina! We are so glad you have had great experiences with us. We appreciate you being with us.
Experiencia negativa: I was just looking for a second opinion on my treatment and already had scans/pictures from before. Not only they gave me a $95 bill after the consultation, not mentioning before about this cost, they also reached out to me for additional $85 in few months as my pending bill. And this all cost for no treatment at all, just getting a second opinion. This was extremely frustrating. i won't recommend going there to anyone. I had a bad feeling about this to begin with. The receptionist while trying to make an appointment over phone responded "don't yell at me" for no reason. Experience with doctor was pretty good but I will still not recommend this to anyone because of the billing issues and unfriendly staff.
Experiencia fantástica: The service from start to finish is always superb - from the front desk staff, to the hygienist, to the dentist. Their communication is very transparent and honest and I always feel fully informed when making decisions about my oral care there.
Thank you, Joe. We strive to create the type of experience you described. We're honored to be your dental home.
Experiencia fantástica: Great dentist and very easy to make appointments. Never a wait when you come for your appointment either.
Thank you for sharing your comments, Pat. We appreciate it very much!
Experiencia fantástica: The staff is just so nice and caring! What a great appt!
Thank you so much!
Experiencia fantástica: Fantastic Dental office - the staff are professional, friendly, and very accommodating.
We are so glad you have enjoyed your experience with us. Thank you for sharing.
Experiencia fantástica: This was my first visit to Petersen Dentistry. I was immediately impressed by the warm and friendly environment and all of the staff welcomed me. My hygienist explained everything to me listened to my concerns. Doctor Petersen took the time to go over my chart and give me recommendations. I would like to thank all of the staff, you made me feel good about selecting you as my family dentist.
Thank you, so much Gerry! We really enjoyed meeting you.
Experiencia fantástica: Everyone in the dentistry are friendly and professional. Dr. Petersen explain everything, from current procedure to future follow up visit, in details to make sure that I know where I am at in the process. Very relieved and comfortable experience.
Thank you so much!
Experiencia fantástica: Best dentist, hygienist and front desk staff in the area! Thanks all!
We love to hear great feedback about our team! Thanks :)
Experiencia fantástica: I had a GREAT experience on my last visit to Petersen Family Dentistry. The entire staff and Dr. Petersen are professional and friendly. Dr. Petersen will listen and thoroughly answer all questions. I would recommend Petersen Family Dentistry if you're looking for a new Dentist.
Thank you Bill. We are so glad you are happy with your experience.
Experiencia fantástica: Wonderful dental practice for our entire family. Everyone on staff is professional and caring. Tiffany is an outstanding oral hygienist and Dr. Petersen is the best! I wouldn't go anywhere else for my dental care. Highly recommend.
Thank you Susan. We're glad to know you appreciate our efforts, and we are always pleased to see you.
Experiencia fantástica: I love the staff, Dr. Petersen, the entire experience. Dr. Petersen is down to earth and easy to talk to. He listens to your concerns and develops a treatment plan with your interests in mind. He is competent and took care of my family and me very well. The staff is friendly, too. Highly recommend.
Thank you for sharing Jackie. We are so glad you had a great experience. We look forward to many more in the future.
Experiencia fantástica: I am always happy with my experience here. They take their time and answer all questions, and everyone is very cordial and professional. Ole Doc Yankum is also very attentive and takes time to say hello. I’m glad to have found our new family dentist!!
Thanks, Sean. Ha ha, now Doc has a new nickname around the office.
Experiencia negativa: Went on Medicare and they didn't tell me my insurance was no longer honored. I spent $141 for a cleaning.
Thank you, Patrick!
Experiencia fantástica: Everyone at Petersen Dentistry goes the extra mile to make sure your teeth are in their best shape possible!!! If it requires extra time they take the time to do an excellent job. This includes all of the staff… from the administrative folks to Dr Petersen!! Thank you all so much!!!
Thank you, Larry! It is a pleasure to be your dental providers.
Experiencia fantástica: Got great service right on time from friendly and professional people.
Thank you, Jim. We appreciate the nice review, and we enjoy seeing you at the office.
Experiencia fantástica: The wholee staff worked to get me through my appointment quickly and efficently.
Thank you Randy. It was a pleasure seeing you again.
Experiencia fantástica: Dr. Peterson and his entire staff were amazing! I broke my front tooth and they were able to get me an appointment within a few hours. Dr. Peterson did an amazing job fixing my tooth- I can’t even tell I broke it! They treated me with such great care and even provided me a blanket. Being in the dentist chair is a vulnerable feeling and Dr. Peterson and his assistant, Ani, made me feel at ease. I highly recommend Peterson Family Dentistry!
Thank you Codi. We are honored that we could help and are glad you’re happy.
Experiencia fantástica: Dr. Petersen, Veronica and staff are friendly, knowledgeable and CARE!! Family, senior... you can't go wrong!
Thank you, Suzanne! We always enjoy seeing you.
Experiencia fantástica: Such a wonderful experience at Petersen Family Dentist!! Everyone was extremely friendly and competent. I highly recommend this practice for your dental needs.
Thank you Susan. We are so glad you were pleased with your experience. Thanks for sharing.
Experiencia fantástica: Doc, the hygienist, the aids and office staff are very efficient, courteous and professional!!! Have trusted my dental health with them for years!!!!!!
Thank you, Joe. It is always a pleasure to see you.
Experiencia fantástica: Caring staff and knowledgeable practice. I appreciate being provided with an upfront treatment plan. Relaxed and comfortable atmosphere, almost makes you forget about being at a dentist office, almost .
Thanks Emmett. We really appreciate your feedback and are so happy you have had a great experience. We look forward to continuing the trend next time we see you.
Experiencia fantástica: Very professional staff. Loved Dr. Peterson. He spent lots of time with me and answered all of my questions.
Thank you Sue. We appreciate it and are honored to help.
Experiencia positiva: Dr. Petersen and his technical staff are great! However, the practice gets a single star for the poor handling of insurance and benefits. We were out of network but decided to go despite the possibility of higher copays because of the recommendations we have read about Dr. Petersen in 5280. We had our benefits verified twice and were told that we would owe $2 (absolutely no more than $10) for every exam/cleaning. They did multiple types of x-rays and then said our insurance didn't cover the x-rays and are trying to charge us hundreds of dollars for the x-ray that the insurance wouldn't cover and the x-rays they would have covered if the un-allowed x-ray was not done. All of this after 'verifying' our benefits twice! Now the same front office employee is threatening to send us to collections even though the insurance states they never called to verify benefits. Great doctor, wonderful technical staff, but horribly ran office that makes this dental practice a hard pass. * Update - Dr. Petersen called me to discuss the mistakes made. I appreciate his willingness to work though this and have changed my review to 3 stars because of his focus on doing the right thing. I wish Dr. Petersen all the best, but unless he gets new office management I would still recommend seeking out another provider.
Thank you for your feedback, Tyler. We strive to give our patients a smooth experience, and regret it did not happen in this instance.
Experiencia fantástica: The entire staff was positive, professional, and knowledgeable. Dr. Petersen was straight forward with his advice, and I would recommend this office to others.
Thank you so much. We are happy we could help.
Experiencia fantástica: Very professional, organized and friendly office and staff.
Thank you Garey. We always appreciate having you with us.
Experiencia fantástica: Best dentist I've ever had! Dr. Petersen and his team made me feel comfortable throughout the whole visit and envolved me in the process to help me understand what we needed to do and what was going on. Even after returning 7 years later from my last visit the whole team we excited to have me back in and didn't give me an ounce of shame or grief, just positivity and care. Can't wait to go back and contine the plan they have helped set up.
Thank you for the kind comments, Wyatt. We're happy to help and have you with us.
Experiencia fantástica: Dentist and Hygienists: Very thorough, pleasant, friendly, almost painless, very much family oriented as advertised. Been a patient for several years and my wife has now become a patient as well. Being a former Hygienist of many years, I was interested in her comments. Happy to say she agrees with all to the above!
We are so happy you have had great experiences with us. We always appreciate seeing you and your wife.
Experiencia fantástica: Courteous, professional and skilled care. Dr.Petersen and his staff always provide caring, efficient and skilled care.
Thank you Annette. It is always a pleasure to have you with us.
Experiencia fantástica: Have been taking my 13 yr old granddaughter here for the last year and have been impressed by Dr. Petersen and his staff. They really make you feel at ease and comfortable. Today, I got to experience that myself. As someone who is very anxious about dental treatment, I was dismayed when last night I broke a tooth. Dr. Petersen squeezed me into his schedule, and placed a temporary filling, pain-free! I immediately signed up for his yearly dental plan as we do not have dental insurance and will see him for a permanent filling in a few weeks. My confidence is restored. Thank you.
Thank you for trusting us with your granddaughter, Suzanne. It's our pleasure to keep her smiling!
Experiencia fantástica: Couldn’t be happier with Dr. Veronica and Dr. Peterson. Highly recommend this practice, and we’ve been going to them for 5 years with our 4 children.
Thank you for the kind comments, John.
Experiencia fantástica: Dr Peterson and his entire staff provide excellent care and service. Concern for quality, comfort, cleanliness, communication, and affordability are evident in all they do. It's a bit of a drive for me now, but worth it.
Thank you, Dan. We truly value your confidence in us and appreciate the great compliments.
Experiencia fantástica: This office is amazing. Dr Petersen is the best! Highly recommend
Thank you so much!
Experiencia fantástica: Amazing staff and super welcoming atmosphere!
Thank you so much, Alena! Much appreciated.
Experiencia fantástica: Staff are kind, helpful, and very professional. Highly recommend.
Thank you for the wonderful recommendation, Caleb.
Experiencia fantástica: The best experience of any Dentist I have ever gone too, and I’m 50 and have seen my fair share of dentists. They don’t sell you on things/procedures you don’t need. Couldn’t be happier!!
Thanks Brent! So happy to hear that, and we appreciate the nice compliment. We're happy to help.
Experiencia fantástica: Always a good experience at Petersen Dentistry! Receptionists are welcoming, my hygienist is awesome and Dr. Petersen is kind, direct, and let’s me decide what I need without any pressure! Highly recommend!
Thank you so much! We have really enjoyed having you with us through the years.
Experiencia fantástica: Great business, always attentive to your needs and what’s best for you. I highly recommend Peterson Family Dentistry.
Thank you Gabe. It's always an honor to help.
Experiencia fantástica: My hubby went in for the first time today and everyone was very friendly & personable. The dentist was very detailed, he took his time & he was also very nice!! We were referred by our FIL who was also extremely happy with his initial visit. So far we’re very impressed & it’s close to home! We were traveling from Thornton to Cherry Creek so this will be a lot closer for us. We’re happy to have found this dentist!
We are so glad to hear it was a good experience. We really enjoyed meeting your husband, it was a pleasure having him here.
Experiencia fantástica: Had my first visit at Petersen Family Dentistry today, and was very impressed. Staff and Dr. Peterson were friendly, professional and thorough. It is by far the most comprehensive dental visit I have ever had, at a very competitive price. I highly recommend Peterson Family Dentistry if you are looking for an excellent dental office.
Thank you Annette! We are pleased you had a great experience, and we are honored to help.
Experiencia fantástica: Ended up moving my entire family to the practice after trying them out when moving to the neighborhood. Dr. Petersen provides excellent care for all ages! Administrative staff and Hygienists are a pleasure to work with as well.
Thank you, Sara. We're so happy to be able to serve your family.
Experiencia negativa: First I want to say that my issue is with the billing person. I had nothing but very positive experiences with the doctor and my hygienist. I went in last September for a standard dental cleaning. I don't clearly remember, but they did take some x-rays. I do remember being asked if I wanted a fluoride treatment, at extra cost. I declined. There was no other mention of extra cost services. Some time later, I got a bill for just under $100 from the dentist. I told them I did not remember any x-rays, but she did prove they were done. She said it was most likely not covered because my dental insurance was out of network. She sent me the claim and what she got back from the insurance company. I called the insurance company myself. They said they cover all standard preventative services at 100%, even for out of network. The extra services were not considered preventative, and thus fell into my out of network deductible. And they said if any preventative services would be covered if they re-filed using the right codes. I tried explaining this to the billing woman, to which I received a few weeks of nothing. Finally she responded telling me they used the right codes, they can't change them, and I owe the money. If I don't pay shortly, it will be sent to collections. I emailed telling her that I came in for a standard cleaning, and as far as I knew, that is what I got. No more, no less. And I asked for an explanation for these services. When did anyone ask me if I wanted them? Where was my opportunity to decline? Never in my life did I ever go for a standard cleaning and end up with a bill. So far, no response. I do believe the other staff really do provide great service. But this billing woman certainly doesn't care about treating customers well. She would apparently prefer to lose my whole family's business and get this review.
Thank you for your feedback, Douglas. We make efforts to be transparent with our treatment and billing. Unfortunately, when dealing with insurance, unforeseen things come up at times. If you prefer to speak with me (Dr. Petersen) further about this matter, I will be happy to do so.
Experiencia fantástica: My family (5) has been going to Dr Petersen for 5+ years and he does an outstanding job for all of our different challenges. He is extremely thorough and the treatment planning process is explained well and we have had no issues or bad experiences. The office staff is exceptional at getting us in and working with our schedules. Highly recommend
Thank you Jon. We truly appreciate the compliment and are happy we have been able to help.
Experiencia fantástica: Petersen Family Dentistry is awesome! I get treated very well every time I go. The staff all make you feel comfortable and Derick has a very kind and caring demeanor. He also explains the procedures in detail so you really understand what to expect. And his work is flawless. Would highly recommend.
Thank you so much, Janie. We're honored to receive such high compliments. We appreciate you and your family.
Experiencia positiva: Five years later my teeth are intact. Had old fillings replaced. All of them. Peterson dentistry tries their best to fix what is necessary. Very friendly place for your dental needs. Works with you on payments. Clean environment. Very family oriented. Highly recommended. Visit done by wife not Carl on 29 March 2022. Teeth cleaned. Hygienist did good job.
Thank you, Carl! Our goal is to keep you smiling for years to come :)
Experiencia fantástica: I've been visiting Dr. Petersen and his staff for about 6 years now and I am always astounded by how wonderful they are. All four of our kiddos are patients as well - and they ADORE him! :D He and everyone at Petersen Family Dentistry are amazing and I cannot recommend them enough. They are so thoughtful, caring and kind - and they are phenomenal with kiddos! It's no surprise that he's a 5280 Top Dentist.
Thank you for the wonderful compliments, Jenny. It is such a pleasure to have your family with us.
Experiencia fantástica: I’ve been going to Dr. Petersen for many years now and have always received the best service and care. The staff is always so friendly and welcoming. If you’re looking for a dentist I highly recommend Petersen Family Dentistry. Dr. Petersen and his staff are fantastic!
Thank you so much, Becka! We are honored to receive such a compliment.
Experiencia positiva: Good Dentist, great staff. Bring your family here..
Thank you for the recommendation. We always enjoy seeing you here. Glad to be of service.
Experiencia fantástica: Tiffany is a national treasure and Dr. Peterson has the hands of an angel.
You are TOO kind, Jeanette. Thank you!
Experiencia fantástica: The entire team was welcoming, efficient, and informative. A great first experience.
Thank you so much! It was a pleasure seeing you.
Experiencia fantástica: Dr.Petersen and his staff are amazing. Tiffany is the best hygienist I’ve had in all my years.If you’re looking for an exceptional dentist then look no further. 5 Star Plus.
Thank you Mike! What an amazing compliment. We truly appreciate it, and we enjoy having you with us.
Experiencia fantástica: We've had 6 great years with Petersen dentistry. They treat us like family. We couldn't ask for a better team. Despite moving an hour away we continue to make the drive back here because its worth every minute of the commute.
Thanks Robert. We’re so glad you continue to make the commute. We’re happy to see each of you every time.
Experiencia fantástica: Dr Petersen and staff helped me out in an emergency and we so accommodating and kind. From the warm welcome I received when I entered to the end of my visit, I was very comfortable and satisfied with every step. Thank you Dr Petersen and staff!!
Thank you, Roger. Glad we could help.
Experiencia fantástica: The best!!!! Super kind staff!!! Took my daughter for her first visit and miss Veronica (hygienist) and Dr.Peterson couldn’t have been more kind and gentle!!!! Thankful to have found them and look forward to many more visits!!!
Thank you Anneliese. We enjoyed meeting you and your daughter.
Experiencia negativa: The absolute worst. Convinced my mother to get dentures instead of implants that she wanted. “Guaranteed to fit great”. They never did. My mother had them adjusted multiple times- still did not fit comfortably. (Way too big). Now a couple of years later she is FINALLY getting the beautiful smile that she deserves- from someone else (ESPIRE dental). DO NOt WASTE YOUR TIME & MONEY!!
Susan, we always appreciate candid feedback so that we can make improvements where necessary. I'm not familiar with this specific situation and haven't been able to identify who your mother is by your screen name. If you are willing to call the office, I'd appreciate the opportunity to know more about your mother's situation. Thank you.
Experiencia fantástica: Dr. Petersen and his entire staff have always been so sincerely kind and professional. His office seems to have very little staff turnover, so you get to know everyone, and they get to know you.
Thank you, Carolyn. We appreciate the nice comments, and we are honored to help.
Experiencia fantástica: Highly recommend! They’re competent, friendly and help you plan for costs. Love them!
Thank you Lizz! We appreciate the opportunity to help.
Experiencia fantástica: Wonderful service, friendly staff, great cleaning!!
Experiencia fantástica: Dr. Peterson has done a couple of procedures on myself and more on my family, and he is fantastic at what he does! He and his very competent hygienists/ assistants earned our trust and the friendly staff tops off the atmosphere for a perfect 5 stars...great for my family!
Thank you Monika. We are so happy to help and are glad you feel comfortable here.
Experiencia fantástica: Dr. Peterson is replacing all the horrible craftsmanship of the previous high priced dentist. The staff is friendly and knowledgeable in the industry details from service to insurance details. His medical skillset is up to date and chairside manners are awesome. There are 2 kinds of dental professionals - the cheap with outdated skill set and experienced with current dental practices. Keeping up with your oral health will also help you stay healthy with your internal organs as the oral bacteria travels through your blood stream. I highly recommend this dental practice.
Thank you so much for the compliments. We really appreciate your confidence. So happy we can help!
Experiencia fantástica: Petersen Family Dentistry staff is awesome! Besides the exceptional service, the input and guidance regarding the dental health is always spot on and extremely helpful. Truly a great place, I would recommend.
Thank you, Mladen! We appreciate the great compliment. We are honored to serve you and your family.
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