Dental Depot

Experiencia fantástica: Great place to go! Everyone is friendly and professional.

Experiencia negativa: Usually the wait time is reasonable, yesterday we had to wait 35 min just to get back for my grandsons cleaning another 20 min waiting in the exam room wasn't happy with this visit

Experiencia fantástica: As always, the staff was great! They are very friendly and knowledgeable. They give us great tips and information on how to keep our teeth healthy and strong. I highly recommend this Dental Depot dentistry side! I would not recommend the ortho side however. The front office staff is nice, but we did not get positive results with our two teenagers' braces.

Experiencia fantástica: I’m 6 months pregnant I’ve had my top wisdom tooth fall out 2 yrs ago I never address it along with my bottom left wisdom tooth now falling out as well I was in so much pain o called they scheduled me immediately SAME DAY (amazing) one came in the assistance completed my X-rays we could see what happened dove here years with me not addressing the first tooth align with multiple cavities. The last time I went o my old dentist was 2 yrs ago when this happened and he told me I was good just need a teeth cleaning but that was not the issue. Dental depot took absolute amazing care of me on December 18 the Dentist removed the roots from the old tooth along with the one causing me problems. I’ve received antibiotics as well to clear the infection leaving better than I’ve felt in years I’m so thankful and appreciate they’re here for me and treated me as family I will continue to remain a customer of dental depot and look forward to seeing them again for my cavities and so forth you guys are maxing from front of house to back of house staff thank you all tremendously for taking care of me❤️

Experiencia fantástica: I have enjoyed the staff. Everyone has been very friendly. Thank you very much Dental Depot

Experiencia fantástica: Very good service, exceptional staff and professional throughout.

Experiencia positiva: My experience at the expressway was awesome. I went in on emergency and was seen. The front desk was helpful with filling my information and taking me right back to X-ray then having a teeth pulled. Also they made a plan for me to take care of other matters.

Experiencia fantástica: i went in for some fills, an extraction, and a root canal. Dr Phillips and his assistant ellie were above and beyond, they made sure to keep checking on me, i didn’t feel a single thing, as soon as i said i felt a little sensitivity he made sure i got another numbing shot . i’ve been terrified of dentist for the longest but they were super nice and i didn’t feel judged . 10/10

Experiencia fantástica: Dental Depot and there employees are MAGNIFICENT AND COURTEOUS. I LOVE DENTAL DEPOT. And I won't go anywhere else Thank you Dental Depot.

Experiencia fantástica: Super friendly and welcoming staff. Kind, helpful and leaves you feeling cared for!!

Experiencia fantástica: Went for exam and they filled her teeth the same day so she could get her Braces

Experiencia fantástica: I called at about 8:30 and got an appointment for 11 which was needed I had some teeth really bothering me then seen me an even helped with paperwork since I had my eyes dilated from my eye appointment I was extremely pleased an will be making this my go to dentist place

Experiencia fantástica: Dr. Josh Phillips is amazing!! The best dental office I have ever encountered. I have been going here 2 years now, not one complaint. Fixed so many problems other dentistry offices caused. He listens & is very careful not to cause you any pain. He absolutely changed my life by giving me my beautiful smile back.

Experiencia fantástica: My dental assistant did a fantastic job, very thorough, professional, friendly, and courteous. I couldn’t ask for a better experience! Try them and I am sure you will be impressed too.

Experiencia fantástica: No words needed. Other than to say you all are not just friends, your more like family ❤️ I have enjoyed our little conversations all in the in betweens . You guys are the best . You have helped me get over my fears, with no tears ...giggles. Looking forward to seeing everyone next year.

Experiencia fantástica: My experience at the dental depot office was great. The front office helped me out with all my questions and doubts. I was greeted nicely and a warm welcome. I was walked to the room where they would start cleaning my teeth. The process was nun other than wonderful. It was gentle, smooth and, quick. I made small talk with dentist and, honestly it was something I didn’t think I’ll find enjoying. If you haven’t already tired the dental depot on 4025 NW 63rd St Oklahoma City, OK 73116 United States, I highly recommend.

Experiencia fantástica: Very good experience but disappointed I didn't get a t shirt like the rest of my family

Experiencia fantástica: Everyone was very welcoming and informative from the beginning to the end of my appointment! Highly recommend if you’re looking for a dentist that is both knowledgeable and time efficient.

Experiencia fantástica: Always friendly and quick. They always make sure I’m happy with my cleaning as well

Experiencia fantástica: Really good experience! From the whole staff. Cleaning went well and that made sure I felt comfortable the entire time. Deep cleaning to remove buildup PAINLESS no numbing agent whatsoever!! He did a great job!!! My teeth feel as good as new! They scheduled me a follow up for fillings for the next day which is really convenient! I highly recommend this place! 100/10

Experiencia fantástica: Ive been avoiding going to the dentist for well over a decade! Ive been taking my daughter to this dental depot for years and she has never complained. I've always liked the setup and the staff has always been nice. After sitting in with my daughter on some serious fillings she needed and talking with her dentist during the whole process i myself began to feel comfortable so i scheduled a cleaning! They talked me through the entire process and even showed me before and after X-rays. Everything was explained in detail and i actually learned alot about my teeth!

Experiencia fantástica: 63rd is the best Dental Depot! Dr Roz and team are amazing, fun and know what they’re doing! Thank you guys so much for all you do!!

Experiencia fantástica: I was involved in a major automotive wreck about 3 months ago. I ended up losing my two front teeth. Dental Depot was so great helping me get my smile and confidence back.

Experiencia fantástica: As always, the entire staff is friendly and knows their jobs. Great clinic, accepts almost all insurance. You should more your dental care here.

Experiencia fantástica: Dr. Roz and the staff at Dental Depot in OKC are among the best in the industry! They’re knowledgeable, friendly and will take care of your dental issues in a very professional manner! I had two Implants done recently by Dr. Roz and I’m extremely pleased with the results!

Experiencia fantástica: Extremely nice staff,and they were able to answer every question I had too.

Experiencia fantástica: Friendly and very thorough service! Recently went in for two extractions, was a feeling a bit anxious so I asked about receiving gas to help. I was told it was an option but it would cost a little more. I didn't have the funds at the moment so I stuck with the numbing. The assistant that prepped everything for the doctor mentioned that she would ask the doctor about allowing me to get the gas due to the anxiety I was feeling which he was willing to do. I was very thankful. The staff here goes above and beyond to make you feel comfortable thanks you guys. Please keep up the great work you provided.

Experiencia positiva: Overall the service was good but there was a lack of communication between the dental staff and me, the parent, which is not a good thing… I do not feel as though they wanted to include me in the decision making process. My kids are not old enough to make healthcare decisions by themselves and I do not appreciate being sent to a side room to wait.

Experiencia fantástica: Very friendly and being very busy with work throughout the week is tuff to make all the appointments I needed. Like a glowing star they shined and made sure I was able to to get what I needed done very very quickly. I will refer others as it’s been my favorite dental practice ever!!!!

Experiencia fantástica: Wonderful t9jey explain my plans for my dental work awesome

Experiencia fantástica: Thanks for your hard work, you guys are awesome. I did a wonderful job on my teeth the physician and the staff work really well together to make your experience Pleasant thanks guys

Experiencia fantástica: Professional, funny, and a wonderful visit. Enjoyed it.

Experiencia fantástica: Friendly staff, very efficient with time, I didn't experience any uncomfortable pain during my procedure. This was my first visit and I was pleased enough to schedule ahead for my next procedure. Dr. Roz was great.

Experiencia fantástica: Happy to report they were all professional and made it enjoyable under the circumstances. Definitely focused on results! I am very satisfied.

Experiencia fantástica: Very professional, very prompt, and made a bad couple weeks of tooth pain end with great work. Thanks a lot I'm very impressed and would recommend to anyone having problems with their teeth

Experiencia negativa: Stopped in to ask about replacing the top plate on dentures. They were refused to give me even a general idea about the cost . Their reason was they use 2 different places to make their dentures. They suggested trying a repair first. I said I just wanted them replaced and asked the cost. I was told I couldn't get a general quote with out getting a $90 INITIAL EXAMINATION AND X-RAY... For a denture top plate? This place made me feel like I was talking to a greasy car salesman. Like they wanted to see how much they could squeeze out of me. For those that don't know how ranged the prices are, I was quoted from $320 to $1200 from other places and was given an actual quote. Dental Depot not even giving me an estimate sounds like they were trying to decide how much profit they could get out of me after I paid $100 for unnecessary x-rays. My suggestion... If you see a train out front, keep moving down the track and find a different dental establishment.

Experiencia fantástica: Dr. Rami is awesome! I never feel the needle when he has to numb me and he's always fast

Experiencia fantástica: This was the best experience I ever had in my life! Elle and Dr.Phillips made this process so easy! Give them a raise please!

Experiencia fantástica: Definitely my go to for any orthodontic work. Dr. Mark is phenomenal! He also has a team of techs like no other!!!! Only 1.8 months in my braces, estimated time was 3 years, following his guidance & my smile is beautiful forever.

Experiencia fantástica: On my initial visit to Dental Depot I was first impressed by the short waiting time for my appointment. Staff was pleasant and reassuring during my entire visit. They takes me through my entire root canal procedure and it was mostly painless and quick. Looking forward to my follow up appointment!

Experiencia negativa: HORBILE missed 2 appointments and now I can only do call ins no warning or anything and the dentist did. HORBILE filling my tooth and almost a piece of my tooth went down my throat during filling process the dentist was way to rough and numbing medicine dint help he had to double it

Experiencia fantástica: Dental Depot was great with taking over my orthodontic care as a new patient. I thought the process was difficult and it wasn’t at all! They made me feel very comfortable. Looking forward to my outcome!! Thank you so much!!

Experiencia fantástica: Excellent, professional, kind care in orthodontics department. The assistant manager goes above and beyond to make sure we could comfortably afford the monthly payments for my daughter’s braces. They were all awesome..

Experiencia fantástica: All the staff was so nice and caring. The lady who numbed my gums did awesome I barely felt anything when she numbed my gums. The dentist did awesome on my fillings this is my favorite dental depot. I highly recommend this location

Experiencia fantástica: Every time I go in the team is very efficient and knowledgeable.

Experiencia fantástica: Very friendly! Very professional! Able to get account issues resolved fairly easy. Better than other dentists I have been to.

Experiencia fantástica: They have been extremely kind and very professional and walk you through it all and very pleased with them. Staff and doctors are great. Highly recommend to use them.

Experiencia fantástica: Dr. Roz is terrific! I had chipped an upper front tooth and Dr. Roz did an excellent job of fixing it good as new. He was very capable and personable, and answered all of my many questions patiently. Thanks so much!

Experiencia fantástica: My daughter had a wonderful appointment. Dr Roz was great! Thanh was exceptional! Hands down best dental visit ever!

Experiencia fantástica: The staff are always knowledgeable, friendly, and helpful. I usually don't have a long wait for my checkups/cleanings. I also like how flexible they can be with appointments

Experiencia fantástica: Great experience. And the staff there is great

Experiencia fantástica: My son got his braces on, a week later a bracket broke. They quickly got him back in, same day to repair

Experiencia fantástica: I left feeling happy knowing in just a few weeks I'll have a better smile

Experiencia fantástica: Feels like family there. And affordable too!

Experiencia negativa: I absolutely love the results. However, there are a few staff members (front desk) that come off a bit rude, i.e., not greeting the patients and openly discussing patient financial information in front of other patients.Overall, a lack of professionalism. It's not all the staff, just a couple, but it makes the journey a bit regrettable.

Experiencia fantástica: I had an amazing experience. I was out at ease by each member. I have high anxiety coming to the dentist and they made me comfortable and secure. 100% recommend this location.

Experiencia fantástica: My first time visiting and I felt so welcomed and the staff is so friendly/ supportive that it felt like I’ve been coming here for years. Highly recommend coming here!

Experiencia fantástica: It was amazing, I felt very comfortable with all of the staff

Experiencia fantástica: this place is amazing.. the dental assistant, hygienist, and dr did a great job with my daughter and keeping her calm. 10/10 recommend.

Experiencia fantástica: Very friendly and informative. Treated my fiancé even though he was a walk-in patient. They even allowed payment options. We will return!

Experiencia fantástica: People were great. Service was great as well, I'll go back when needed. Got a full set of dentures, the procedure was quick and painless. My teeth look great...

Experiencia fantástica: It took awhile to get the permanent bridge for my tooth situation, but everyone at Dent treated me with personal and great care......Now, here I am, 6 months later having x-rays and tooth cleaning and a check-up. Good news! Everything looks. good, and I don't need any work done. I did get to meet another Dr. because my regular one was on vacation. I now know Dr. Phillips, a very nice man, even though he didn't have to do any dental corrections at this visit. The dental assistants were very good and pleasant as usual. All in all, quite a happy hour out of my day!

Experiencia fantástica: Derrick was mist helpful updating my information on the tablet. Kahan was very pleasant and Andrew did a great job on my cleaning. Appreciate All Thanks. Update! Vickie us amazing. Such a professional. Awesome cleaning and superb people skills. Will return!! Thanks

Experiencia fantástica: This visit was a sad one. The care was caring and professional as usual. I was told my partial is invalid because hadnt been worn so long. I had misplaced it. There was an attemp to fix by shaving in the front for example. I wish this wouldnt have been done. It looks funny. I was able to get my partial to become wearable again. I dont agree that i ahould walk around snagged for five years. I refuse to accept that information. I still like Dental Depot . See you soon.

Experiencia fantástica: The staff at dental depot is friendly & always smiling. I appreciate how they explain everything to me before they do it, as a dentist appt can cause me a lot of anxiety. Affordable & thorough

Experiencia positiva: It was great the nurse listened to all my concerns about my teeth and was very polite and understanding and the dentist was polite as well and came up with the best plan for me .

Experiencia fantástica: They got me in the same day for an emergency root canal. Clearly explained the cost and how much my insurance was covering.

Experiencia fantástica: we love this dental Depot my daughter completed her orthodontic treatments and has a beautiful smile my other four kids go there as well and the dentist is always great and the dental assistance are even more amazing. I wish I knew his name but I know there were Asian man kind of short that is simply amazing. I wish I knew his name but it’s probably my fault that I forgot it, but all of your staff are amazing from the front desk to the back !!!

Experiencia fantástica: I had a great appointment, simply because the staff were extremely friendly. It felt as if I knew them personally! Actually looked forward to this cleaning & they made the experience a million times better!

Experiencia fantástica: Staff is Very Professional & Friendly!! Did a Great Job on my Extraction Today!! Thank you! Richard W!! Oh, Thank you Dr. R & K!!

Experiencia fantástica: Great atmosphere and service. I had to have a crown put on and the whole process was easy. The price was a little higher than I expected. The staff was very friendly and helpful.

Experiencia fantástica: The entire staff was amazing. They took care of everything I needed in one appointment! Very warm, friendly and supportive from literally everyone! I’ll be at my 6-month check up no doubt!

Experiencia fantástica: I was very nervous going in. However, the staff members that took care of me made it such a great experience! Something not easily said about dental experiences.

Experiencia fantástica: Very good service and make sure to describe all that they are doing.

Experiencia fantástica: The people here are wonderful. Their kindness and professionalism are very appreciated.

Experiencia fantástica: I am ALWAYS impressed with the customer service I receive at Dental Depot on NW Exp! It's always an enjoyable experience! They all take great care to make sure I stay as comfortable as possible. They have a way that they find common ground and talk about their positive experiences in that arena. (Except this one time I was there, we talked about conspiracy theories and how the government was trying to take over - it was awesome!!!) (Am I supposed to upload a photo of my clean teeth? I mean, you just saw them yesterday, right? I could upload a pic of my Pink Panther pink Valentine sweatshirt, but that's not really relevant, or is it?) Have a happy Valentine's Day! Renée F

Experiencia fantástica: It was my 1st time at the Central Location & was very impressed at the friendly checkin. My wait time was short everyone who helped me was kind & quick they knew what they were doing. Enjoyed the train making its way thru the floor! I felt comfortable with my Dentist & trusted his recommendation. I will be returning for a tooth extraction & proceed on. I will be sharing with all my friends & family to use them

Experiencia fantástica: Dental Depot did a wonderful job and I love the experience that I had with my son. Recommend everybody to give it a try.

Experiencia fantástica: I love this office and location. They are so good with kids too. Very patient.

Experiencia fantástica: Went to dentist not knowing what I was facing. Had to have bone spurs removed. The procedure was quick and went very well.

Experiencia fantástica: Had the best experiences here twice in one week! My hygienist is better than yours. Love ya vick

Experiencia negativa: The two stars are for the dentists and hygienists. They’re awesome. The lack of stars is for the billing and scheduling departments. I have gone to dental depot in Yukon for years with zero problems. When I started at nw expressway I had to reschedule several times because they couldn’t figure out my insurance. This was after waiting an hour in the waiting room for one appt just for them to tell me I couldn’t be seen that day without paying out of pocket. I gave them my insurance SEVERAL times in advance and they kept asking me if “I was sure it wasn’t delta dental I had.” I had to call my insurance and have them call this location to finally figure it out for them and guess what, the insurance I gave them was correct! I tried to reschedule an appointment this week with their call service and I confirmed an appointment time and they never canceled or rescheduled my appointment and I was counted as a missed appointment. I called the office and was told I am now on a same day only appointment list because I’ve missed so many. The only reason I’ve missed so many is because of the insurance issue on dental depots end and each time I called and asked in advance if my insurance was figured out yet and they told me no. Am I supposed to come up there and wait for an hour again and again each time? I called today to express my concerns and ask about each appointment and I was told it was just my fault I missed and they could do me a courtesy of scheduling my appointment in advance this one time.

Experiencia positiva: Good Dentist. My issue is with the office staff. I called up there 4 times asking how much my appointment would cost so I could set the money to the side. I never got a call back.

Experiencia negativa: The doctor and staff were great, I have no complaints there. The billing dept. and people who confirm appointments that don't know what they're talking about need to be held accountable for what they tell a patient. Lying to your patience can put a very bad feeling in your mouth. After my next visit, I will find someplace else to go and will never return to Dental Depot. This is the WORST experience I have ever had.

Experiencia negativa: I went there one year ago today, so I am late posting this review. I was scheduled for a cleaning, and confirmed it through my phone a couple of days before the appointment. Once I got there, I was told they could not see me because I did not confirm the appointment and because I had missed some appointments within the last 3 years. The front desk girls-said they were from another clinic, and this was wrong but there was nothing they could do. They called on their team leadder and the a clinic manager both of them, seemed nervous and unsure about their policies but ultimately said they could not see me, even after I showed them I had confirmed the appointment and had asked for time of from work for this to appointment, and now I am being told this. I left but once, I was about two blocks away, they were calling me. They left a voicemail for me, asking me to come back and I would be seen. I did not go back--what awful experience.

Experiencia fantástica: Always super nice and friendly. They take my concerns seriously and offer the best course of action.

Experiencia fantástica: The whole experience was great since not being in a dentist in so long . Dr Philip knows teeth . And Jackie was all the help ii could ask for...so sweet ❤️

Experiencia fantástica: I loved it everybody was really nice and my doctor was super awesome thank you so much again Dr Rami Roz

Experiencia negativa: I have appertanly canceled or rescheduled so many times I am only allowed same day service (maybe 3 times in two years). So you would rather I just not show up vs calling in and canceling or rescheduling? Who's job allows them time off with out advanced notice?! Also people have lives things come up and you have to rescheduled sometimes. I just think this is the most ridiculous thing ever and I think I'll just find a whole new dentist that understands how normal lives work.

Experiencia fantástica: The dental depot was excellent to me. I had a crown that came off and they get me in immediately put it back on temporarily and did not charge me anything. The dentist was very knowledgeable and very kind..

Experiencia fantástica: The appointment was right on time, went straight to the back. Got the dental exam , cleaning in a timely manner. Everyone was very nice and professional, they done a great job.

Experiencia negativa: Update: After visiting this location today I will be seeking to terminate my services with them effective immediately. During my appointment today I found out that I owed money, It is always something. I found out that after speaking with them multiple times before even starting my care I found out that they cannot fix the issue I originally brought to their attention. Instead they lied to get me to obtain braces through them just to tell me 6 months later that they cannot help me. I hate this place and everyone in it its a scam people. While I enjoy interacting with the management team and some staff on the dental side, my overall experience with their front office staff has been consistently frustrating. They often seem unprofessional, untrained, and give conflicting information. For example, when I tried to reschedule my cleaning, the first representative told me the next available appointment after 2/26/25 wasn’t until 4/7/25. She sounded unsure and seemed unfamiliar with the scheduling system. I decided to call back, and the second person I spoke to told me the next available appointment was actually 3/8/25—completely different from what I was originally told. Additionally, the dentists prioritize profits over patient care. They rush through appointments, don’t take the time to explain procedures, and rarely allow time for questions. The doctor I’ve had the most issues with is Dr. Phillips—I haven’t cared for his approach at all. On the other hand, Dr. Mark is amazing, and I wish Dr. Phillips could learn a thing or two from him. Ultimately, I decided to cancel my cleaning and can’t wait to be done with Dental Depot. My negative experiences far outweigh the positive, making it clear this isn’t the right place for me.

Experiencia negativa: ***BEWARE*** If you want a good job done on your teeth DO NOT GO HERE!!! I wouldn't send my worst enemy to this place. I got a partial done and it wasn't close to fitting and the teeth on it were crooked as hell. So then he shows me different kinds of partials that might be more comfortable which I was never offered at first which was another slap in the face. So they did another impression so they could redo them with the other kind of partial. It took almost another month waiting on them and I'll be damn if they weren't the exact way the first one was which was crooked and didn't fit at all!! It was one of the worst experiences I've ever had with anything!! They don't even deserve the one star I gave them especially when I overheard the Dr in the other room basically saying I'm beat and deal with it!! UNBELIEVABLE HOW HORRIBLE THEY ARE!!!! ***BEWARE BEWARE BEWARE***

Experiencia negativa: The two dentists at this office are fantastic, if either of them opened their own private practice I would follow them there. The dental assistants and the hygienists are great as well. The problem lies with the scheduling department and front desk. My family of 6 have been going here for almost 2 years now, which equals out to a lot of appointments. We always get a reminder text, email, and phone call. So it’s pretty easy to remember when our appointments are scheduled for. One time my husband showed up and they tried to tell him that he didn’t show for his scheduled time so they gave his appointment away. When he showed them the text showing his reminder and that he was there at the right time, he had to wait for them to “squeeze” him in. This last week I was there 3 days in a row. 2 days for my kids cleanings because per policy they won’t schedule them all on the same day. No big deal, the third day was for fillings. The problem was that every single day the same lady checked us in and couldn’t find us In the system, had me fill out a stack of paper work for 2 of my children that are already in the system. Even though she saw me 3 days in a row, she never remembered who I am. We also had a text, email, and voice mail reminder saying that we had an 8:30 appointment, when 9:15 rolled around I asked the front desk what was going on since other people with 9:30 appointments were being called back. The lady at the front desk tried to tell me that our appointments weren’t scheduled until 9:00 This chain dental office is not personal at all. So even though I do like the dentists we are looking into switching to a private practice dental office. For a more personal experience.

Experiencia fantástica: Absolutely amazing experience here. Everyone is so considerate and compassionate!!!! Extremely understanding and makes yiu feel loved and cared about! Absolutely BEST, BEST, BEST experience in have ever had at a dental office. These people here are the epitome of perfection! Could not be more pleased with my experiences either this facility and the people here! I will always choose this place!

Experiencia negativa: This had been the worst dental experience. They have called me and lied about multiple things, moved my appointment around last minute. They just called me and told me they have my partial. But then they didn't. They had me come in multiple times for the same appointment because they are very very unorganized. When I complained they were cold and didn't care or validate or own their mistakes.

Experiencia positiva: Everyone was so nice and professional. Enjoyed talking and meeting you staff. Help me with all my questions. And looking forward to the work they are getting ready to do on me.

Experiencia negativa: Scheduled an appointment for 8am-9:15am before another appointment I had. Confirmation was false, another worker told me it was supposed to be for longer. Waited 40+ MINUTES for my original appointment to start, then was told it would another 1.5 hours AFTER waiting close to an HOUR for them to start. I had to cancel another appointment in between to pick up something (From 9:45-10:15) because I was initially told I would be here 8am-9:15am. This caused me to be late for an ortho appointment as well as work due to waiting for almost an HOUR to start and being lied to on my confirmation about the length of the appointment. This is not the first time they have made me wait. If it wasn’t for Dr. Mark on the other side I’d go somewhere else. People schedule other things based on other app on times

Experiencia fantástica: Love the experience every time! My best DD location! Knowledgeable, Caring, good teamwork (helping colleagues for good patient outcome! I loved that!)

Experiencia negativa: When talking to the Dental Depot representation on Oct 28 2024 to set up future dental care, I made sure that my current dental insurance will fully cover teeth cleaning and any preventive care. The representative confirmed it to be true after receiving my policy number and I was able to set up my first appointment on Oct 29 with ease. A month after the first visit, I got a statement saying that I owe $504. I emailed the location immediately before going overseas. Since returning, I have yet to get a reply to my inquiry. Despite making two phone calls and leaving messages for a call-back since the person in-charge was not available, I have yet to receive any answers.