Lowes Farm Dental Care & Orthodontics
Lowes Farm Dental Care is now part of the Brident Dental & Orthodontics family. Patients can expect more: - Gain access to a wider range of specialty services - Be treated to the new dental technology and state-of-the-art facility - Enjoy convenient extended hours - Receive for quality service with payment options to help you get treated for dental care not always covered by insurance Rest assured that when you and your family come in for your next appointment you'll be greeted by the same familiar faces and continue to receive great service and quality dental care. We are proud of our partnership, and we are excited to welcome you into our family.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-14h
- Sábado: 9h-14h
Fotos de Lowes Farm Dental Care & Orthodontics
Nuestro comentario desde Best Dentists Club sobre Lowes Farm Dental Care & Orthodontics:
Un ambiente cálido y familiar con un equipo comprometido
Lowes Farm Dental Care & Orthodontics se ha consolidado como un destino acogedor para los pacientes que buscan un consultorio dental que se sienta más como una comunidad que como un entorno clínico. Desde su integración en la familia Brident Dental & Orthodontics, la clínica ha mantenido su identidad central mientras amplía sus servicios. Los pacientes describen frecuentemente al personal como "como de familia", destacando que desde el momento en que cruzan la puerta, son recibidos con amabilidad genuina y calidez. Este ambiente acogedor es un punto destacado en las reseñas, con muchos pacientes expresando alivio al encontrar un consultorio donde se sienten verdaderamente cuidados y respetados.
Servicios dentales y de ortodoncia integrales
Como parte de la red Brident, la clínica ofrece acceso a una amplia gama de atención dental, incluyendo odontología general, ortodoncia y tratamientos especializados. Esta integración permite a los pacientes beneficiarse de tecnología de vanguardia y un mayor rango de servicios especiales. Ya sea que los pacientes busquen limpiezas rutinarias, consultas de ortodoncia o procedimientos más complejos, el equipo está equipado para atender diversas necesidades dentales bajo un mismo techo. La transición a las nuevas instalaciones promete el acceso continuo a equipos modernos y un entorno cómodo.
Atención compasiva y confort del paciente
Uno de los aspectos más elogiados de la práctica es el enfoque gentil y centrado en el paciente de los dentistas e higienistas. Las reseñas mencionan frecuentemente la capacidad del equipo para aliviar la ansiedad dental, con muchos pacientes señalando que los procedimientos se realizan con cuidado y con mínimo malestar. Dentistas como el Dr. Nguyen y otros miembros del equipo son elogiados por su comunicación clara, dedicando tiempo a explicar cada paso del plan de tratamiento y asegurándose de que los pacientes se sientan informados y tranquilos. Este enfoque atencioso ayuda a construir confianza y hace que las visitas sean menos estresantes tanto para adultos como para niños.
Operaciones eficientes y transparencia financiera
Los pacientes aprecian el enfoque del consultorio en la eficiencia y la orientación financiera clara. El equipo administrativo, incluida la gerente de oficina, es frecuentemente destacado por hacer que el proceso de seguros y facturación sea fluido y comprensible. Al ofrecer opciones de pago flexibles y proporcionar explicaciones detalladas de la cobertura, el personal ayuda a los pacientes a navegar su atención dental sin sorpresas inesperadas. Muchas reseñas señalan que la oficina está organizada y respeta el tiempo de los pacientes, contribuyendo a una experiencia sin complicaciones desde el registro hasta la salida.
Servicios y Tratamientos
Lowes Farm Dental Care & Orthodontics: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Experiencia fantástica: The staff and dentist are very knowledgeable and efficient. Very professional and take great care of their patients. Will continue to go to this dental office. They are moving to a new location in Duncanville.
We're happy to know you had a great experience with us!
Experiencia fantástica: The administrative staff is amazing, they will make you feel like family with every visit. The office manager, Shaun is great and make sure your financial transactions are smooth and painless. My hygienist (Erika)was great and Dr. Nguyen also makes my teeth feel and look great. It was a sad day today to understand this office is closing!
Thank you so much for your kind words!
Experiencia fantástica: Wonderful staff! Great Dentist
Thank you for your wonderful feedback, Lande! We are thrilled to hear that you had a great experience with our staff and enjoyed your visit to Lowes Farm Dental Care & Orthodontics. Our team strives to provide the best care possible, and your kind words motivate us to continue doing so. We look forward to seeing you again soon!
Experiencia fantástica: Quick in and out. Doctor does a great job of keeping you informed and has always kept me feeling that the job will be done right. Thanks.
Thank you so much for your kind words!
Experiencia fantástica: Staff is very helpful and my dental hygienist is extremely attentive to my needs.
Thank you so much for your kind words!
Experiencia fantástica: Had another great visit. I was thinking about finding a dentist near where I live since traffic is horrible. I decided to stay. I love the people here at Lowe’s Farm Dental. I miss my hygienist Erica, but Beverly was very nice. Shawn, Thalisha were the best. Great customer service.
We're happy to know you had a great experience with us!
Experiencia fantástica: My experience at Lowes Farm Dental Care was absolutely amazing. Beginning with the ladies at the reception desk, the team is exceptional. This was my first visit and I am 100% satisfied.
Thank you, Donald, for your wonderful review! We're thrilled to hear that you had an amazing experience at Lowes Farm Dental Care & Orthodontics. Our team strives to provide exceptional service, and your satisfaction is our top priority. We look forward to welcoming you back for your next visit!
Experiencia fantástica: Dr. Nguyen was informative, kind and replaced my 43 year old filling.
Dear James,
Thank you for your kind review! We're thrilled to hear that Dr. Nguyen provided you with informative and compassionate care during your visit. It's great to know that you're satisfied with the replacement of your filling. Your feedback is greatly appreciated, and we look forward to seeing you again soon!
Experiencia fantástica: Friendly, welcoming and professional environment.
Dear Tito O,
Thank you for your wonderful review! We are thrilled to hear that you enjoyed our friendly and welcoming environment. Our team strives to provide a professional experience for all our clients, and it's rewarding to know we met your expectations. We look forward to seeing you again soon!
Experiencia fantástica: I had an excellent experience! The staff was great.
Dear Edwin Shawn Byrd,
Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience and that our staff made a positive impression on you. Your feedback is greatly appreciated and motivates us to continue providing outstanding service. We look forward to welcoming you back soon!
Experiencia fantástica: The office environment is welcoming and clean!!!!! Tolliecia welcomes you with a smile, encouragement and prompt sign in. Dr. Nguyen made me feel so comfortable, with a joyful heart, explaining every procedure clearly and performing efficiently. Each Dental Assistant showed exceptional hygiene skills and great patient connections. Shaun was caring, organized, and efficient at patient education with billing. I used to fear the dentist, but not anymore. I am thankful to have the experience with this staff.
Dear Danice,
Thank you for your wonderful review! We're thrilled to hear that you found our office welcoming and clean, and that our team made your visit comfortable and informative. It’s fantastic to know that we could help alleviate your fear of the dentist. Your kind words about Tolliecia, Dr. Nguyen, and Shaun have been shared with the team. We appreciate your trust in us and look forward to continuing to provide you with exceptional care!
Best regards,
The Team
Experiencia fantástica: Had some dental work done today. Really like the workers and Dentist there off Broad St. in Mansfield. Professional and always a friendly staff!
Thank you so much for your kind words!
Experiencia fantástica: I loved that they are very clear and professional and explain everything and have you understand everything
Thank you so much for your kind words!
Experiencia fantástica: They are wonderful! From the front desk, to the hygienist, all the way back to the dentist. Very friendly and helpful. They all do great work!
Thank you so much for your kind words!
Experiencia fantástica: Based upon my very first visit to this incredible dental office, I made the decision to enroll and transfer my insurance benefits to Lowe Farm Dental Care. As a former school administrator, I scrutinized and researched situations carefully before deciding which course to take. The facility is clean. Staff’s contacts were clear, concise and filled with an abundance of warmth. Professionalism is the keystone of this very special dental care service. Pick up the phone and make an appointment today!!!!
We're happy to know you had a great experience with us!
Experiencia fantástica: The office manager Shon is awesome. She is the reason I go to Lowes Farm dental. She nice, experienced, helpful just wonderful. I really like the orthodontist he explains what he is doing and why. He asks how I am and if I have any concerns. Very genuine.
Thank you for your great review!
Experiencia fantástica: Once again, I had an appointment at this dentist office for my permanent crown. I have never thought that i would say, that this is the best dentist office i have ever enjoyed and really don’t mind going to. Ladies & doctors are very professional and very family like tight. They are AMAZING!!!!
Thank you for your great review!
Experiencia fantástica: Great staff, everyone so nice. Took very good care of me. After the appointment was over, reviewed options for my next visit.
Thank you, Jay! We're thrilled to hear that our staff provided you with great care and support. We look forward to seeing you at your next visit and helping you with your options!
Experiencia fantástica: Professional services rendered with kindness and patient care. I am very impressed with the cleanness and organization of the offices.
Thank you, Justin! We're thrilled to hear that you had a positive experience with our team. Our goal is to provide professional care in a clean and organized environment. Your kind words motivate us to continue delivering the best for our patients. We look forward to seeing you again!
Experiencia negativa: Overall unimpressed, the hygienist is kinda condescending in how she speaks to you about your teeth, generally fake staff, detached pleasantries. I didn’t feel welcome, other than the lady who checked me in was very sweet with a wonderful smile ( the only reason they got 2 stars instead of 1) The office doesn’t look like it’s well taken care of. There’s lots of scratches on the walls not really a whole lot of attention to detail. I really wish I could have stayed with Mansfield family dentistry. Unfortunately the VA doesn’t work with them anymore. They feel like family there, sincerely.
Dear Aaron, we're sorry to hear about your experience. We appreciate your feedback regarding our hygienist and office environment. We'll address your concerns with our team to improve our service and atmosphere. Thank you for acknowledging our check-in staff. We hope to regain your trust in the future.
Experiencia fantástica: I got a deep cleaning and tye service was excellent Mrs. Q was extremely nice and polite.
Thank you, Boss D! We're thrilled to hear you had a great experience with Mrs. Q during your deep cleaning. Providing excellent service is our top priority, and your kind words motivate us to keep it up. We look forward to seeing you again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: Very good service and everyone was very friendly.
Thank you, Javier! We're thrilled to hear you had a great experience with our team. Your kind words about our service and staff mean a lot to us. We look forward to seeing you again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: Very organized and helpful to a new client. Was seen on time, all my questions answered.
Thank you so much for your kind words, Annette! We're thrilled to hear that you felt welcomed and well taken care of during your visit. Our team strives to provide timely and thorough service to all our clients. We look forward to seeing you again soon!
Experiencia fantástica: I arrived early and was happily greeted. Being this was a latter appointment afternoon. The Staff in the front asked for my name and appointment time. Even though I was early I was immediately asked for the identification needed for scanning. I was prepared by completing the new patient application prior to arriving for this appointment. The whole process was effortless and easy. Within 15 minutes I was escorted in to take dental x-rays. Everything went relatively smooth, except for the blood pressure. I have been diagnosed with lipoedema and my arms are puffy. For me, the medical professionals take my blood pressure manually. As a small piece of sand on a beach, taking blood pressure otherwise is redundant. After the x-rays the Dentist showed pictures of each part of my teeth and his recommendations for a dental plan for me. I was encouraged to communicate and ask questions. I felt very comfortable from the time of entry throughput the process.
Thank you, Darlene Mobley! We're thrilled to hear about your positive experience at Lowes Farm Dental Care & Orthodontics. Our team strives to make every visit smooth and comfortable. Your feedback regarding the blood pressure process is noted, and we appreciate your openness in communication. We're glad you felt encouraged to ask questions and that our dentist could provide you with a personalized dental plan. Looking forward to seeing you at your next appointment!
Experiencia fantástica: Continues to be the best dental service I’ve had in my 50 plus years. Thank you so much! Very thorough with everything they do.
We’re grateful for your 5-star review and thrilled you had a superb experience.
Experiencia fantástica: ⭐️ I had my first visit at Lowes Dental for an exam, and it was such a great experience! The staff made me feel truly welcomed and comfortable from the moment I walked in. Everyone was kind, professional, and felt like family. I left feeling cared for and confident that I’m in good hands. Highly recommend!
Thank you so much for your kind words, Niesha! We're thrilled to hear that you had a great experience during your first visit. Our team strives to create a welcoming and comfortable environment for all our patients. We look forward to continuing to provide you with the best care possible. Your recommendation means a lot to us!
Experiencia fantástica: I have had two enjoyable experiences thus far, I have many more needs in the near future and am hopeful for them to go as smoothly.
Thank you so much for your kind words! We're thrilled to hear that you've had enjoyable experiences with us. We look forward to assisting you with your future dental needs and ensuring that every visit goes as smoothly as possible. Your trust in Lowes Farm Dental Care & Orthodontics means a lot to us!
Experiencia fantástica: Staff was pleasant and helpful. My exam was very thorough, and the treatment plan is helpful in understanding all that is recommended.
Thank you, Dave, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff and found your exam thorough. Our team strives to provide clear and helpful treatment plans, and it's great to know we met your expectations. We look forward to seeing you again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: Loved how kind everyone was during my visit. Super happy to find a new dentist office.
Experiencia fantástica: Easy process, great staff!
Thank you, Jerry! We're thrilled to hear that you had an easy experience and enjoyed our staff. Your satisfaction is our priority, and we look forward to serving you again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: Very efficient and caring team of professionals. Lovely, friendly, and efficient front desk ladies as well. They made my son and I feel at home.
Thank you, Awo! We're thrilled to hear that you and your son felt at home with our team. Our staff strives to provide a caring and efficient experience, and it's wonderful to know that you appreciated their efforts. We look forward to seeing you both again!
Experiencia fantástica: I absolutely love Beverly at Lowes Farm Dental. She is the best dental hygienist ever. She doesn’t stop until she gets every stain off your teeth! Way to go Beverly kudos to you.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Dr. Nguyen and staff were professional, informative and provided excellent care! They don’t try to upsell you —unlike most dental clinic nowadays. Got my filling done and it was painless!
Thank you, Han! We're thrilled to hear that you had a great experience with Dr. Nguyen and our staff. Providing excellent care without upselling is our priority. We're glad your filling was painless! Looking forward to seeing you again!
Experiencia fantástica: This was our first time taking our two kids to the dentist, and we had a wonderful experience. The staff was welcoming, patient, and made the children feel comfortable right away. The dentist explained everything clearly and made it fun for the kids, which helped ease any nervousness. We’re very happy with the visit and look forward to coming back! A special thanks to the lady at reception she was very helpful and kind. Great job to the whole team.
Thank you so much for your kind words, Vant K! We're thrilled to hear that your children's first dental visit was such a positive experience. Our team strives to create a welcoming and fun environment for our young patients, and it's wonderful to know we succeeded. We'll be sure to share your appreciation with our reception staff as well. We look forward to seeing you and your kids again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: Everyone was fantastic very friendly and took great care of my wife and myself. Could not ask for anything more we plan on going there in the future
Thank you, Steve! We're thrilled to hear you and your wife had such a positive experience with us. Our team always strives to provide friendly and exceptional care. We look forward to seeing you both again in the future!
Experiencia fantástica: I love the services they provided form me and my mom. They were very nice to us and explained every procedure for us to understand. They also gave us a heads up what was going to happen during each procedure and to let them know if we felt uncomfortable with anything.
Thank you so much for your kind words, Animation Channel! We're thrilled to hear that you and your mom had a positive experience with us. Our team is dedicated to providing clear explanations and ensuring comfort during every procedure. We appreciate your trust in Lowes Farm Dental Care & Orthodontics and look forward to seeing you both again!
Experiencia negativa: WHAT A RIP OFF! They just billed my insurance for EX rays and office visit and the Dr did NOTHING!!! I asked if the Dr would do an extraction or a possible root canal because I am in so much pain. I was assured the doctor available would be able to do one or the other same day. I was given an emergency appointment. They took X-rays and told me they could not do a root canal or an extraction that they would send me to another Dr. totally incompetent staff!
Dear Maria, we sincerely apologize for your experience. We strive to provide quality care, and it's clear we fell short. Your feedback is important to us, and we will address this with our team to ensure better communication and service in the future. Please reach out to us directly so we can discuss your concerns and find a resolution.
Experiencia fantástica: The front desk is always very friendly and helpful going above and beyond. They quickly schedule me anytime I call, no long wait times here. The doctor is knowledgeable and very kind and friendly. He’s also very gentle, which is very important. I don’t care to go to the dentist due to bad experiences as a kid, but this doctor gave me a shot and I didn’t feel a thing!! Seriously- and I’m super sensitive!! I felt nothing! I highly recommend him for that alone, lol, but truly he’s the kindest person and took all the time needed to get things just right. Seems to be a bit of a perfectionist, just like me…which I think is a great quality for a dentist to have. I highly recommend seeing them for any of you or your family’s dental needs. I have had a fantastic experience every time I’ve been. (It does get a little cool at times so I bring a sweater - that’s the only “extra” I can think of. The rest is “smooth sailing”.)
Thank you so much for your wonderful review, Kristie! We're thrilled to hear that our front desk staff and Dr. are providing you with the care and comfort you deserve. Your kind words about our gentle approach mean a lot, especially considering your past experiences. We're always here to ensure a smooth sailing visit for you and your family. And we appreciate your tip about the sweater! Looking forward to seeing you again soon!
Experiencia fantástica: I love this place! The crew upfront was amazing! The hygienist and dentist were very knowledgeable and exact. Would recommend to anyone that needs a new dentist!
Thank you so much for your kind words, Ace! We're thrilled to hear that you had a great experience with our team at Lowes Farm Dental Care & Orthodontics. Your recommendation means the world to us, and we look forward to continuing to provide you with excellent care!
Experiencia positiva: Hi yes everyone was very friendly and welcoming. I just wasn't very happy because I wanted to get my annual cleaning done and instead I had to pay for a consultation and they wanted to charge $1,189 for a deep cleaning so I won't be coming back.
Hi Juliana, thank you for your feedback. We're glad to hear you found our team friendly and welcoming. We apologize for any confusion regarding the cleaning procedures and costs. Our goal is to provide the best care possible, and we understand your concerns. We appreciate your input and will take it into consideration as we strive to improve our services. If you have any further questions or would like to discuss this matter, please feel free to reach out to us directly.
Experiencia fantástica: Absolutely the best dentist and staff! We had a wonderful experience. The dentist explained every detail of our treatments, and the staff were incredibly friendly; my husband and I felt right at home. We are so grateful we found this place.
Thank you so much, Yesenia! We're thrilled to hear about your wonderful experience at Lowes Farm Dental Care & Orthodontics. Our team strives to provide detailed care and a welcoming atmosphere for all our patients. We appreciate your kind words and are grateful to have you and your husband as part of our dental family!
Experiencia fantástica: Dr. Nguyen and his team provide high quality, professional, gentle care. I love these guys! Highly recommend!
Thank you so much for your kind words, Sara! We’re thrilled to hear that you had a positive experience with Dr. Nguyen and our team. Your recommendation means the world to us! We're here to provide the best care possible. Looking forward to seeing you again!
Experiencia negativa: My son went in for a simple extraction and due to the error of a dentist at Lowe’s Farm we ended up having to go to another practice to have an oral surgeon fix what this office messed up. Shaun the office manager promised a refund to my insurance and to refund what we paid out of pocket and has not been true to her word and has been dodging my calls and not responding to messages that I’ve left by phone and their text message system. I don’t know how they have a 4.6 rating. I don’t want this to happen to someone else’s child. Terrible experience
Dear K Hobbs, we're truly sorry to hear about your son's experience and the issues you've faced with our office. We take your concerns seriously and will investigate this matter promptly. Please reach out to us directly at our office number, and we will ensure that Shaun addresses your refund and communication issues immediately. Your feedback is valuable to us as we strive to improve our services. Thank you for bringing this to our attention.
Experiencia fantástica: Awesome experience. The manager Shaun and hygienist Beverly where awesome!
Thank you so much for your kind words, J Wright! We're thrilled to hear that you had an awesome experience with Shaun and Beverly. Our team strives to provide the best care possible, and your feedback truly motivates us. We look forward to seeing you again at Lowes Farm Dental Care & Orthodontics!
Experiencia fantástica: *Friendly staff *An atmosphere that's welcoming *Dentist & staff that really appeared to care about the patients/clients. *I truly loved the kind and gentle treatment of the staff! I would and will recommend this dental office every opportunity I get!
Thank you, Beverley, for your wonderful review! We're thrilled to hear that you found our staff friendly and the atmosphere welcoming. Providing kind and gentle care is our priority, and we're grateful for your recommendation. We look forward to seeing you again!
Experiencia fantástica: The staff was great and the doctor answered all my questions. They made the process for comfortable and easy for me.
Thank you, Nikki! We're thrilled to hear that you had a great experience with our staff and that your questions were answered. Making our patients feel comfortable is our top priority. We appreciate your kind words and look forward to seeing you again!
Experiencia fantástica: I had great service with staff very professional and friendly front office team. DR Nguyen was thorough in exam and informative. My kids and I get dental care here. Happy clients.
Thank you, Nuru Jemutai! We're thrilled to hear that you and your kids had a positive experience at Lowes Farm Dental Care & Orthodontics. Our team, especially Dr. Nguyen, strives to provide thorough and informative care. We appreciate your kind words and look forward to seeing you again!
Experiencia fantástica: New patient and I was taking good care of very helpful and professional
We appreciate your review! It’s fantastic to see that you had an exceptional experience. We care about your dental health and always strive to make every appointment a positive one.
Experiencia fantástica: Lowe’s Farm Dental Care has the most amazing staff and the treatment was equally as great. I highly recommend this dental office for all your dental needs. I plan to bring the rest of the family because the office is so warm and welcoming.
We appreciate your review! It’s fantastic to see that you had an exceptional experience. We care about your dental health and always strive to make every appointment a positive one.
Experiencia fantástica: I'm very happy and excited that I found Lowes Farm Dental!! I had the BEST cleaning and Dr visit in a long time. And I'm very picky, it was a very clean office front office ladies are so very nice and professional I seriously want to be friends with all of them! And I just moved here and need friends. Beverly the highgeinest was very good my teeth feel so clean, and she helped me find the right toothpaste that I need. I have never wanted to get a crown so fast in my life. Thank you my new Dental office!! Bobette
Thank you so much for your kind words, Bobette! We're thrilled to hear that you had a great experience at Lowes Farm Dental Care & Orthodontics. It's wonderful to know that Beverly and our team made such a positive impression. We're here to help you every step of the way and look forward to building a friendship with you. Welcome to our dental family!
Experiencia fantástica: Everyone in the office was amazing! Would definitely recommend.
We appreciate your review! It’s fantastic to see that you had an exceptional experience. We care about your dental health and always strive to make every appointment a positive one.
Experiencia fantástica: I was having two extractions done, as I came in I was greeted by the friendly and helpful staff. They had me fill out a small amount of paperwork. Then shortly after I was ushered into the back by and assistant who went about getting me ready for the Doctor. After a few minutes the Doctor came in spoke briefly with me and then went about giving me local anesthesia for my mouth. I then waited a few minutes for it to take effect! She then went to work extracting each tooth, smoothly and efficiently. When she was done her assistant gave & my wife a briefing on care and went !the prescription for me! All in All a very pleasant experience!
We appreciate your review! It’s fantastic to see that you had an exceptional experience. We care about your dental health and always strive to make every appointment a positive one.
Experiencia fantástica: Emily, Beverly, and Dr Nguyen were wonderful. I wish I had found Lowes Farm Dental years ago. The true gems of the office though, are the Office Mgr. Shaun and the Patient Care Coordinator, Tolliecia. Thank you ALL for your professionalism and personal care.
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Great dental office and happy client of four years!
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Greeted with all smiles and kindness. Ms. Shaun and Ms.Tee were very friendly and walked me through the service I needed done. Dr. Nugyen is awesome! I definitely recommend 10/10 Great job Lowes Farm Dental
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Always have the nicest people at front and back. Our Dr. Has always been excellent!
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: I’ve had a great experience every time at this dentist office. From check-in to being seen, I’m in the chair within a few minutes. The entire staff is incredibly friendly and welcoming. The dentist took the time to thoroughly explain every step of what was done. Highly recommend!
Thank you so much for your kind words, Jeremy! We're thrilled to hear that you had a great experience at Lowes Farm Dental Care & Orthodontics. Our team strives to provide friendly and efficient service, and we're glad you felt well-informed throughout your visit. We appreciate your recommendation and look forward to seeing you again!
Experiencia fantástica: The front office staff can make or break a business. I really appreciate this front office staff. They are very friendly and accommodating. The back office staff are also exceptional. The techs and hygienist were very friendly and gentle . Dr. Nguyen was very friendly and gentle during my procedure. Thank you all for a great experience.
Thank you, Roxanna, for your wonderful review! We're thrilled to hear that our front office staff made such a positive impression and that you had a great experience with our back office team and Dr. Nguyen. Your kind words mean a lot to us, and we look forward to seeing you again!
Experiencia fantástica: Everyone is so friendly from the moment you walk in. It makes going to the dentist so much easier
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Best first visit to a new dentist ever!
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: From my first visit of a consult to having a deep clean to getting a crown, I have been very pleased. The office staff is knowledgeable , caring, and friendly. The hygienist was meticulous, thorough, and very considerate of my needs. The dentist was also thorough and kept me informed of what to expect and offered suggestions for what I needed. All in all, I’m satisfied with Lowes Farm Dental.
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Experience was very good the receptionist Shaun and Tee were helpful and communicated well with appointment information as well as finances regarding treatment once I was at the location. Dr. Beverly was very patient and kind and communicated very well during treatment for comfort levels. Dr Nguyen was awesome as well treatment was quick and he communicated thoroughly through the procedure I can say I was definitely happy with the results overall with both Dr Beverly and Nguyen and would recommend this location to anyone. Customer service was the best all around!
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Beverly was excellent. Same for all staff
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: It is so hard to find a good dentist in this day and age, and I will never go to another practice for as long as I live in DFW! Everyone, from the dential assistant to the front desk staff to the hygienist to the doctor himself, is as lovely and kind as can be. My teeth were stained beyond belief and after my hygienist was done, you wouldn't know that I drink six cups of black coffee a day! I can't recommend this practice enough! I'm actually looking FORWARD to my cleaning in six months!
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: The best dental experience I’ve ever had! The entire staff was very kind, helpful and professional.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: The staff and dentist were very pleasant. I needed to see a dentist for a toothache they got me in immediately and took care of it.
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia negativa: I wanted to like this place…. I really did. I spent hours with my insurance trying to find an updated list and the insurance rep gave me this place by name. (Mind you, their directory was not updated as I had already called 3 other places only to be rejected.) I went for my appt, spent 2 hours being poked and prodded and basically told I needed a lot of work. Almost $5,000 worth. I was shell-shocked so I did not understand what was happening and went home saying I needed to think about it. Before I even visited I spoke with someone over the phone saying, “Can you confirm you do take my specific insurance and plan?” They said yes. I asked again when I went in for the appointment before I was seen. They said yes. And then it hit me, they were saying I needed to pay $5k AFTER insurance - that did not make sense. I found my individual plans fee schedule and compared the codes on my quote with my insurance and that’s when I saw it. They were not including my insurance for any of the costs… so either they are NOT covered by my insurance and they lied (or they were confused, I’ll give them the benefit of the doubt). Or, they are covered but they did not run it through insurance… and don’t plan to. Because the total I got for the very same things they showed — minus several codes that do not exist outside their office systems -- I came up with $1220 for my total. A more than $3,000 difference…. If you don’t take someone’s insurance, just say it. And don’t lie and make someone feel like they have to go even more in debt just to make money. Everything’s expensive right now, but if you’re making up random codes and reasons to rack up the price, that’s so wrong. The office staff was nice, the assistant was also very nice, the doctor herself didn’t seem to care about anything and was very monotone. Not cold, but just didn’t seem to really care or want to be there. (Maybe she was having a bad day?) Anyways. If you go, just know what to look for and look at your quote and make sure you’re covered. I won’t be back.
Thank you for sharing your experience, Rach. We appreciate your feedback. We strive to provide clear and accurate information, and it's important to us that our patients fully understand their coverage and any costs involved. If you'd like further clarification on your visit, feel free to reach out to the office directly. We hope you have a more positive experience with your future dental care.
Experiencia positiva: I went in for an initial intake appointment with no specific concerns. Staff was friendly and considerate, taking time to address my concerns and answer my questions, give recommendations, explain their procedures. Unfortunately there were several disappointing aspects to the appointment. We started with x-rays. The staff did not take proper precautions based on my medical history until they realized partially through the proceedings. Additionally, the technician had to restart my x-rays because the program crashed. After rebooting the program and re-taking all of my x-rays, the program was glitching. I sat and waited while she took individual screenshots of each x-ray and saved them to the computer. After this, she was able to repetitively save them individually in the proper x-ray program (all this instead of a simple "save all" button that was apparently disfunctional). This took quite a bit of time, and I was unable to proceed with my appointment for a while as I waited. I'm not sure if this was an issue with a single computer or this "new software", but it was quite inconvenient and took an hour and a half in total without any cleaning. Only x-rays and probing were done, with the hygiene (cleaning) scheduled for a later date. I understand the type/level of cleaning is determined based on the former procedures, but I have never had an initial intake or other dental appointment where a cleaning did not follow. My sister works in a dental office, and she said that they will typically schedule for a normal cleaning when a new patient is coming in with no concerns. The staff was unsure if hygiene had availability that day and had to check once my x-rays were done.
Thank you for your feedback, Lauren. We’re glad to hear that our staff took the time to address your concerns, but we understand how the delays and scheduling process could have been frustrating. Your input is valuable, and we’ll use it to continue improving our processes. We appreciate you giving us a chance and hope to provide a smoother experience at your next visit.
Experiencia fantástica: Had the fastest and least painful extraction. I did not even know when he extracted it . It was so quick and painless . I also had cleaning done . Very sweet older lady . Explained everything she was doing as she was doing it . Thank you all for a great experience .
We always enjoy hearing what our patients have to say, T!
Experiencia negativa: ortho (very knowledgeable) and ortho sales guy, 5 stars. them aside, i was scheduled for an ortho consultation and then an initial dental exam & cleaning (new patient) right after. i work 85 hours/week so i made sure with the scheduler (several times) that there’d be no issues scheduling back to back appointments. sure enough, the hygienist couldn’t see me until tomorrow cuz she was “too busy.” i’ll never go back here. it sucks cuz i was ready to put my deposit down with the ortho, but not if the office doesn’t know how to schedule- with 1 day off/month, i can’t afford my time wasted.
Thank you for sharing your experience, Helica. We’re glad to hear you were happy with the ortho team, but we’re sorry to learn that scheduling issues impacted your visit. We understand how valuable your time is, and we’ll make sure your feedback is shared with the team to address scheduling concerns. If you'd like to discuss further, please feel free to reach out.
Experiencia fantástica: The doctor was very kind and professional. The hygienist, Beverly, is very good and informative. Super sweet too!
We always enjoy hearing what our patients have to say, Cindy! We strive to provide our patients with on time professional, affordable, and quality services. We’re glad we could be of service and appreciate the kind words!
Experiencia fantástica: We went back to them..they are so nice and go out of their way to make it comfortable on you. From the Doctor to Shawn at the front desk. Won't go over anywhere else.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Everything went well. Everyone was polite. Hygenist was very good. Made me confortable.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Lowes Farm Dental Care & Orthodontics is a great local clinic that provides excellent dental care. I highly recommend them to anyone needing dental services.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: I, Gloria Henry, thoroughly enjoyed the great customer service and patient care given by Lowe’s Farm Dental. I have recommended your practice to all my friends and family members! Great Job!
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia negativa: Run from this place. They claimed to offer me a free consultation on some gum surgery. I declined and I still receive a $40 bill every quarter.
Hello William,
Thank you for your feedback, and we apologize for any confusion regarding your bill. If you believe there’s been an error or if you have concerns, please reach out to our billing department directly for assistance. We want to ensure this is resolved promptly.
Experiencia fantástica: The staff at Lowes Farm Dental is wonderful. Everyone is friendly, and the office manager, Shaun, is amazing! I really appreciated her taking the time to answer my questions and making numerous efforts to ensure the items covered by my insurance accurately reflected on my statements. My hygienist was extremely thorough and did an outstanding job at explaining my treatment options and ensuring I felt comfortable during my cleaning. I highly recommend this office if you are looking for a dentist.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Beverly, my hygienist, is the best!! Always friendly, knowledgeable, and thorough.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: I went in for a cleaning. Beverly was my dental hygieneist. Beverly gave me the best cleaning I have ever had. She was VERY thorough. When she was done, my teeth had never looked whiter. She was courteous throughout my visit. I wish more people had Beverly's work ethic. Because of Beverly, I will be a continuing patient at Lowe's Farm Dental.
Thanks Gwen. Your feedback is appreciated.
Experiencia fantástica: Very friendly staff is by far the best I’ve seen in a long time. Customer service is impeccable.
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia positiva: Very friendly and professional staff from front office to Dental Professionals. Thorough dental evaluation and treatment plan explained well.
Thank you for the 4-star review! We're committed to changing dental health one smile at a time, and your comments motivate us to continuously strive for excellence in our professional services.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: My hygienist was amazing!! I had to schedule my exam separate from the cleaning because they were so busy but that was ok. She got me in, cleaned my teeth thoroughly and was considerate while doing it. The staff is a lot better than it use to be and I hope they stay!
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Lovely staff and office! They have taken good care of my dental hygiene and provide high quality personable service.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Great experience. I had an extraction, bone graff and stitches. It was painless and fast.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: Very helpful, they were nice and patient and extremely professional. Definitely would recommend!
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Lowes Farm Dental Care & Orthodontics
Experiencia fantástica: My family had a wonderful experience at Lowes Farm Dental! The front office staff was so friendly and helpful for my whole family! Beverly was super kind and gentle with my children. We are so grateful we have found this dentist!
Thank you for your kind review, Holly. We appreciate you taking the time to share your experience with us. We strive to provide our patients with on time professional, affordable, and quality services. We look forward to seeing you again in the future!
Experiencia fantástica: What an amazing Dental Organization! The entire operation was professional and extended superb customer care from every employee. The services received were painless and I was comforted every step of way! Im so glad I was in need of dental care when I accidentally found this company looking for Sod at Lowe’s.
Thank you so much for your kind words, Jrsdjevr! We are thrilled that you had a positive experience at our dental organization and felt well taken care of by our team. We are grateful that you found us by chance and we look forward to providing you with excellent dental care in the future.
Experiencia fantástica: Great staff. They truly make you feel at home from the time you enter the door and until you depart.
Thank you so much for your kind words, Andrea! We're thrilled to hear that our staff made you feel at home during your visit. We hope to welcome you back again soon!
Experiencia negativa: I went today to put the crown , and after one hour waiting they told me that they are sorry buy the crown has not been sent !!! I am really surprised how do the manage their work , i dont recommend for them ,will change the clinic .
Experiencia positiva: I have given this office a five-star review in the past, but my last visit gave my pause. As always, I booked my appointment six months in advance. Still, I was contacted via text only one day before that appointment on 12/20 to be told that I had to reschedule with the only options being the next day or some time in January. I chose 12/21 at 11:30. When I arrived at 11:20, the receptionist/office manager informed me that my appointment was not until noon. I showed her the text that said 11:30. Nevertheless, I still was not seen until 12:10. (I asked why my appointment had been rescheduled and was informed that no hygienists were working the day of my original appointment:-/) The hygienist who eventually saw me, Beverly, was as thorough as any had ever been, and she told me a trick about flossing with the middle fingers instead of the forefingers that really works. I hope she chooses to stay at the office for at least the next six months. (I've been frustrated by the lack of consistency in hygienists over the last two years.) I needed MI paste, which costs $25 for a small tube, but the lovely receptionist/office manager gave it to me without charging me because of the scheduling debacle. I hope that she, too, will stay, but Lowes Farm has become a revolving door of employees, unfortunately. Still, my oral health is excellent, and everyone who works there--even in the short-term--is polite and competent.
Experiencia fantástica: Very pleasant and thorough Dr Nguyen is excellent! Staff great too.
Thanks for the feedback and 5 star rating, Harry. We are happy to have made you SMILE!! :)
Experiencia negativa: Beware Of "Dental Plan" Amounts Shown. 2x We Brought Our Kids And 2x We Paid What They Said We Owed and 2x We Got Billed For More Afterwards. I Would Suggest Going ANYWHERE But Here For That Reason!!
Mike, we're sorry that we missed the mark with your experience. We strive to provide our patients with on time professional, affordable, and quality services. We will have our patient success team look into this immediately.
Experiencia negativa: I repeatedly asked if they see kids and do cleaning for them before booking my appointment and they said yes. When I got there, they signed me in and took my son’s xray for his teeth and after a long wait, the dentist came in for like 5 mins and told me my son had four cavities and that they do not do cleaning for children. He went ahead to refer me to pediatric dental. Why did you take my appointment in the first place and waste my time only to refer me to someone else after subjecting my child to radiation from xray. Well I went to Pediatric dental and guess what? The dentist said my son had zero cavities and his teeth was in perfect condition. I should add that they told me they could fix my son’s non existent cavities but that their dental hygienist does not do cleaning for kids. The front reception was very unwelcoming. Stay away from this place. They will make up things so they can bill you for something you don’t have. They also clearly do not treat kids so stay away. The only good thing that came out of the appointment was their referral.
Imisi, thank you for your review. We appreciate you bringing this issue to our attention.
Experiencia fantástica: I had a nice experience for my first visit. The staff are super friendly and informative.. definitely going back
Thanks for the great review, Antoinette.
Experiencia fantástica: The staff was really professional and nice , Mariah Williams really made the process comfortable and easy I will definitely recommend to others
We are glad you enjoyed your experience. Please visit us again soon!
Experiencia negativa: my husband and I went to this new dentist on November 2nd. Upon arrival, the receptionist wasn't there yet, she was late and nobody was there to great us. I had time to had a look and this place is dirty and outdated. We scheduled an appointment as new clients, for just cleaning. They took x-rays and didn't do any cleaning, they sent us away with a list of things they would like to do, that sum up to $700, we did not have any procedure or the cleaning we asked for. this was a waste of time for myself as it was the only PTO I had left for the year. Then we get a letter from our insurance saying I had an extensive exam and my husband billed as existing client and an annual exam. They are trying to get money off insurance!! I hope they won't send us a bill because we will dispute. AVOID this dentistry, go somewhere else.
We're very sorry that you had a negative experience. We would like to know more, to try and resolve this issue. Please contact us at [email protected].
Experiencia negativa: Dr. Patel is great and explains everything clear. I’m sitting here waiting for my son to see the periodontist and an employee was talking loud and disrespectful to the manager. Not caring about patients listening to everything. Looks to me that the employee was using the victim role and doesn’t like to work or be corrected. Then she comes backs into office to give her last words very unprofessional. The manager didn’t want to make a scene so let her run her mouth. In life we have to be corrected because we’re not perfect people.
Cool, we're sorry that we missed the mark with your experience. We strive to provide our patients with on time professional, affordable, and quality services. We will have our team look into this immediately.
Experiencia positiva: The receptionist wasn't very professional when trying to get my insurance information. She was talking to multiple people at once on the phone which is probably against HIPPA. However once I got past that the visit was great.
Thanks Jack. We’re thrilled that you were satisfied with our services. Your feedback is appreciated.
Experiencia negativa: This place is about as low quality dental care as I have ever been to. Staff, phone system, billing, everything. I noticed just now that a lot of the most current reviews are not good. The phone options dont work correctly. Brident puts you on hold indefinetly. The person in charge of billing disputes is not at work and does not return calls. Good luck if you have a billing dispute Went in for yearly exam, but they started doing tests that were not covered by my insurance. I asked them to do only what was covered and they said ok. But then I got a bill that says I owe them for the service. So I called the number and selected billing and the message says this number does not exist and to try again. The entire experience did not match the reviews that they get. I am not sure how that is, but I will not go back. Please note that a lot of the most current reviews are not good. They love you coming in and billing you but that is where the love stops. They are in disarray in all areas of the company. Local and Corp.
Thank you very much for providing your feedback and we would like to apologize for any inconvenience that it may have caused. Our SMRT Team would like to go over your review and help you further. Please contact a team member at (855) 779-7678.
Experiencia positiva: Front desk staff isn't the best but the doctor, assistant, and hygienist were all incredibly friendly and knowledgeable
We always enjoy hearing what our patients have to say, TylerSaur! We strive to provide our patients with on time professional, affordable, and quality services. We’re glad we could be of service and appreciate the kind words!
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