Elizabeth Russ Family Dental
Elizabeth Russ Family Dental is a dental office in Needham, MA specializing in cosmetic, restorative, and preventative dental services. All of our patients receive excellent dental care in a state-of-the-art facility. Our customer care is second to none, and we strive to exceed your expectations. Through preventative, restorative, and cosmetic dentistry, we are committed to helping you and your family enjoy a beautiful, healthy smile for a lifetime. Dr. Russ has been awarded as one of Boston's top cosmetic dentists by her peers for the last 8 consecutive years. Our team of highly skilled dentists and hygienists is committed to exceeding your expectations with personalized treatment plans tailored to your unique needs.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Photos of Elizabeth Russ Family Dental
Elizabeth Russ Family Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 267 reviews
Fantastic experience: As with past visits to Russ Family Dental, I am very pleased with the work that was done. Also, Dr. Russ and the staff are always very warm and welcoming. I highly recommend this dental practice.
Thank you, Bob! We truly apricate your kind words and continued trust in our dental team.
Fantastic experience: The service is very good and greatly consistent over many years. Thanks for your help!
Thanks for the kind review Ed. Thank you for trusting our dental office with your care all of these years.
Fantastic experience: As usual, another cleaning and X-rays. I say if you can’t have fun at the dentist’s office why bother to even go? I so appreciate the professionalism delivered with warmth!
Katalin, thanks for the kind words on the look and feel of our dental office. We are happy to hear that we have created a calm and relaxing environment. We look forward to seeing you at your next appointment.
Fantastic experience: Our whole family has been going to Dr Russ’s office for years. Great dental care and a wonderful staff. Makes going to the dentist a pleasure. We highly recommend.
Debbi,
It is always a pleasure to have you and your family in the office. Thank you for your review.
Fantastic experience: I’ve been a patient of Russ Family Dental before it was Russ Family Dental. I now live primarily out of state and town for that matter..Arma was the best hygienist I’ve had at that Chestnut Street location. I’m only sorry to hear she is just only there helping out.
Fantastic experience: I can smile without covering my mouth.
Fantastic experience: The best in town, offering top of the line care.
Fantastic experience: It was excellent and always carried out in a professional manner.
Thank you for your review!
Fantastic experience: Lea, my hygienist, is always great. Love seeing Brenda at the front desk.
Jane,
Thank you for your kind review.
Fantastic experience: I have been a patient of Dr. Russ for many years and have always received excellent, friendly and effective care from Dr. Russ and all of her staff. I highly recommend Elizabeth Russ Family Dental.
Fantastic experience: All women dental office and that's how it feels. Great care, nice people, up-to-date office. Highly recommend.
Carol, thanks for the recommendation and the kind words. We appreciate your trust in our office for your dental care.
Fantastic experience: Thank you for seeing me sooner than expected and I appreciated that and the treatment is always special and informative and I was at ease with all involved Thank you again Donna Mullin
Fantastic experience: Always a pleasant experience. The staff is friendly and knowledgeable.
Justine, thank you for your review and entrusting our team with your dental needs.
Fantastic experience: My 5 year old daughter had her fourth dentist appointment ever. They were fabulous with making her feel comfortable! Hygienist Lea showed my daughter all of the instruments and let her touch them and hear them before using them on her! She even got to pick the flavor toothpaste!! Throughout the cleaning, Lea engaged with my daughter and explained things to her when she asked questions. When Dr. Russ came in to do her examination, she praised my daughter and offered her two choices from the prize bin! My daughter was beaming! As a child, my mom always tricked me into coming to the dentist and it became something I feared. I didn’t want that experience for my daughter. She loves going to the dentist! When we got to the car, my daughter said to me, “This is the best day ever.” If you are looking for a dentist who is transparent, extremely skilled, invested, cautious but realistic, and has a positive and friendly personality, Dr Russ is for you!
Andrea, we are so happy to hear that your daughter had a great expierience with Lea. Thank you for your review.
Fantastic experience: Always a pleasure seeing everyone. I had my front crown put in, and always an explanation of what they’re doing, as they adjust this or that. Of course reminders of what to do until tomorrow…, forgot to send this from last visit
Marie, It is always a pleasure seeing you in the office. We thank you for being such a great patient all of these years.
Fantastic experience: Excellent Dental care!!!
Thank you for your review.
Fantastic experience: I highly recommend Dr. Walter and the entire team at Elizabeth Russ Dental. Incredibly kind, professional and attentive patient care. The quality of work is exceptional and office is clean and accessible.
Fantastic experience: As usual, a great day at the dentist. A painless filling by Dr.Russ, a super cleaning, good conversation, what more can you ask for!
Thank you for your great review. We appreciate your trust with our team for your dental care.
Fantastic experience: Chipped tooth. No problem. Pics, x-rays and filling all complete in an hour. Great friendly service with a smile.
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with Dr. Walter and our team here in Needham. We look forward to seeing you at your next visit!
Fantastic experience: Lea as always, treated me with respect and friendly banter as she worked on my teeth. My teeth look great, feel good and nice to have her great care.
Thank you for the great review Ed.
Fantastic experience: I have been going to Elizabeth Russ Family Dental my entire life—over three decades—and I can confidently say there is no other practice like it. Dr. Russ is truly one of a kind: incredibly smart, talented, and driven, with the compassion and care of someone who genuinely loves what she does. She is a true scholar of her craft and has always treated me with the utmost kindness and professionalism. Her team reflects her same core values—every visit, they go above and beyond to make patients feel comfortable, cared for, and respected. Even after moving an hour away, I continue to make the drive every six months without hesitation. I simply won’t go anywhere else. Thank you, Dr. Russ and team, for your many years of exceptional care and dedication. You’ve set the gold standard for what a family dental practice should be!
Wow—thank you so much for this truly wonderful review and for trusting us with your care for over three decades! Your words mean the world to Dr. Russ and our entire Needham team. We’re honored by your loyalty and deeply grateful that you make the trip to see us. It’s patients like you who make what we do so rewarding. Your kind recognition of our commitment to compassionate, personalized care reminds us why we love this work every day. Thank you for being part of the Elizabeth Russ Family Dental family!
Fantastic experience: Good service and professional care.
Thank you for your review.
Fantastic experience: Amazing team. Incredible attention to detail, attentive and made me feel comfortable. Highly recommend.
Wendy, thank you so much for your wonderful review! All of us here at Elizabeth Russ Family Dental truly appreciate your kind words. We’re thrilled to know our attention to detail and care helped make your visit comfortable. We look forward to seeing you at your next visit.
Fantastic experience: Wonderful as usual!! Kind and friendly staff. It felt like a spa day !
Thank you very much for your continued care with our dental team.
Fantastic experience: A most thorough and positive experience with our new dentist!
Marilyn, Thank your for your kind review. We are so glad your chose our Needham office and had a great first visit. Looking forward to seeing you at your next appointment.
Fantastic experience: Dr. Russ is a fabulous dentist. She is very capable, kind, and thorough. We couldn't ask for a better dentist!
Thank you for your review!
Fantastic experience: A very friendly and professional dental office. I have full confidence that I receive the best care possible from the staff and Dr. Russ.
Thank you for your review, and for entrusting our dental team with your oral health needs.
Fantastic experience: Dr. Russ and team are wonderful! I drive up from the cape for all my appointments. They are top notch!
Sue, Thank you for your kind review. We are truly honored that you make the drive from the Cape to Needham for your dental care needs. We look forward to providing your care in the future.
Fantastic experience: Very clean. frendly office with good doctors, nurses and recessionals.
Nelly, thank you for your kind review of our dental office. We appreciate your trust with our team.
Fantastic experience: I now travel from Cape Cod, because of Dr.Russ & her team, that’s how good they are. Even my kids who live in Bellingham make the trip, & love Lea who cleans all our teeth! Our dog Sadie, a 12lb toy schnauzer, loves coming to visit too! So Welcoming`
Ken,
Thank you for your review. It means a lot to us that you continue to make the trip to Needham for your dental care. We look forward to seeing you again in our office.
Fantastic experience: Excellent care in a harmonious office. Best dental care I have had.
Thank you for your kind review. We always look forward to seeing you and your wife in our office.
Fantastic experience: Awesome experience!
Peter, thank you for your review.
Fantastic experience: Extremely friendly staff. Dr. Russ is incredibly knowledgeable and thorough with a great bedside manner. Explains things well and all procedures were pain free.
James, thank you for your review. We are thrilled to hear that you felt comfortable and pain free at your appointment with Dr. Russ.
Fantastic experience: Elizabeth Russ Family Dental gets 5 stars plus more in my opinion. Dr. Russ practices top-notch preventive dentistry and does so always with the health and wellbeing of the patient in mind. For complicated procedures, she clearly explains each step, what to expect, and emphasizes that the patient is in control. In addition, all the staff in the office are professional, courteous, and kind. For dental care, Elizabeth Russ Family Dental sets a high bar for quality.
Thank you very much for the kind words! We are proud to provide top-quality care here at Elizabeth Russ Family Dental in Needham. Dr. Russ and the team are happy to hear you felt supported and well informed. We truly appreciate your feedback and look forward to seeing you at your next visit.
Fantastic experience: Great dentist. I’ve been going for years. Friendly, competent.
Rob, thanks for the great review. We appreciate you coming to all our office all of these years.
Fantastic experience: I had an appt today with Dr. Russ for a filling. She takes such care with her patients explaining the process. She's a very caring and kind dentist. The whole team goes above and beyond making sure their patients are comfortable. Outstanding experience
Deborah, thanks for the review. It is always great to have you in the office. We are so glad to hear the we are able to put you at ease. We look forward to seeing you at your next visit with us.
Fantastic experience: Our family has been with Elizabeth Russ Family Dental office for over 12 years, and even now, my kids continue to travel from across the region for their appointments. Dr. Russ always goes the extra mile to explain every step of the process, which really helps ease any anxiety. The level of care we receive is outstanding.
Ratna, Thank you for your kind words. It is always our goal to put the patient first and make them feel at ease with their dental care.
Fantastic experience: Professional and friendly as always! This office is very clean and very well equipped with the newest equipment. I go to this office for many years and I am very happy with the care I receive.
Thanks for such a kind review! We appreciate that you and your entire family trust our office with your dental care. We look forward to seeing you at your next visit.
Fantastic experience: Dr. Russ is an excellent dentist! She is extremely professional & makes her patients feel comfortable. She explains everything she is going to do so you are well prepared & has an excellent manner. She is very thorough & her work is excellent. I highly recommend Dr. Russ.
Thanks for such a great review! Dr. Russ is the best! We thank you for entrusting your dental care with our office.
Fantastic experience: Great experience with my appointment. Very professional and knowledgable staff. The office is very pleasant and highly maintained. I would highly recommend Dr. Russ.
Richard, thank you for taking the time to leave us a nice review. We look forward to seeing you at you next appointment.
Fantastic experience: I had a wonderful experience with Dr. Russ and her staff. I’ve had many dentists over the years and this was by far my most positive experience. As a new patient my initial exam was well administered with great advice on my options available going forward. I would highly recommend this practice to anyone looking for complete compassionate care for their dental health. A strong five star rating.
Lamar, it was so great to have you in our office as a new patient. We look forward to continuing your dental care. Looking forward to having you back in our office. Thanks again!
Fantastic experience: The staff is professional. The office is spotless. The equipment is state of the art. Dr Russ listens to your concerns and responds with clear answers. All together they make you feel like a family member, not a patient seen twice a year. If you need dental work, this is the office for you!
Gerald, what a great review! We thank you for entrusting our dental team for all of your oral health needs.
Positive experience: Had to have a crown reinserted. Easy to get the appointment and very quick work. Perfect.
Dick, thanks for the great review. As always, its nice seeing you in the office.
Fantastic experience: I always have a very positive experience at Dr. Russ’s office. From the front desk staff, to the dental hygienists and Dr. Russ’s warm demeanor, they all make having any dental work done a pleasant visit!
Pam, thanks for the excellent review.
Fantastic experience: Very friendly, comprehensive & professional!
Sarah, it was great to have you in the office for your first appointment. We appreciate the opportunity to treat you for all of your dental needs. Thank you for your review.
Fantastic experience: The office staff is friendly and efficient. Dr. Russ, her hygienist and dental assistants are all kind, friendly and knowledgeable.
Barbara, thank you for your review. It is our pleasure to attend to all of your dental needs.
Fantastic experience: I appreciate the quality of the experience as much as the quality of the dental care. Dr Russ makes me feel like she’s looking out for me as a valued patient, which is increasingly rare in today’s medical landscape.
Ali, thank you for your review and kind words. We do strive to stand out from other dental offices. We are happy to hear that you notice the difference between our office and most others.
Fantastic experience: Always kind, caring and knowledgeable
Barrie, thank you for the great review.
Fantastic experience: Best staff around!
Ben, thanks for the kind words and great review.
Fantastic experience: Dr. Russ and her staff are incredible. She takes the time to check in with her patients on a personal level and genuinely cares. Her work is phenomenal and she doesn’t settle with anything less than perfect. Absolutely the best dentist I’ve ever had, and it’s not even close. She somehow manages to make the trips to the dentist enjoyable. Dr Russ and her team are not only incredibly kind and compassionate, their work and attention to detail is the absolute best of the best.
Kristin,
Thank you for kind words and your review. It has been our please to have you and your family in our care over the years. We look forward to seeing you at your next dental visit.
Fantastic experience: I have written this before and it still is very tre. Delightful people and warm friendly atmosphere. Very thorough professional work
Karen, thank you so very much for your kind words. We look forward to seeing you at your next dental visit.
Fantastic experience: Excellent initial exam at Russ Familiy Clinic with Dr. Walter. The clinic is super clean and modern, and Dr. Walter provided a very comprehnsive review of my dental health. Outstanding first visit, sad to leave Cornerstone but great to know our new home for Dentistry is so outstanding. Thank you to the Team at Russ Family Dental in Needham!
Rich, thank you for your kind review. We look forward to continuing your dental care.
Fantastic experience: I have been a patient of Dr. Elizabeth Russ for the past seven years and can’t say enough about her gentle and caring way in which she has treated me! She has always gone above and beyond the call of duty to accommodate me, especially in times of emergencies! Three weeks ago, I suffered extensive damage to my front teeth as I had been cruelly assaulted in a supermarket parking lot. My front teeth were so badly traumatized that I have needed to see Dr. Russ for immediate attention! I can’t tell you the comfort and reassurance I experienced once seated in Dr. Russ’ office. Her staff is so wonderfully helpful that you automatically feel as if you are in the company of family and friends! As luck would have it, Dr. Russ had a jam-packed day on that fateful day, but worked me in thanks to some wonderful patients who made allowances for emergencies! Her calming voice and expertise worked miraculously on someone who was suffering greatly from pain, fear, and gruesome memory of having been savagely robbed and left bleeding in a supermarket parking lot. Now as Dr. Russ is helping to restore my smile, I find myself counting down the days until my next visit! God bless this wonderful lady – she truly is one in a million!!!
Mary Lou,
Everyone here at Elizabeth Russ Family Dental was so sorry to learn what had happened to you, and all that you went through. All patients are treated as if we were seeing our own family members. We wish you the best in your recovery, and are so thankful that you come to our Needham office for you dental care.
Fantastic experience: Dr Russ and her staff are exceptional and I highly recommend this practice. They take special care to go above & beyond.
Kathryn, thank you for your review and your continued care in our dental office. We truly appreciate you as our patient.
Fantastic experience: Exceptionally nice and professional staff. The cleaning and checkups are extremely gentle and thorough, and as a new patient, the technology is really cool and impressive!
Patricia,
Thank you for your review. We are thrilled to have you as a new patient and look forward to continuing your dental care. We look forward to seeing you at your next visit.
Fantastic experience: Dr. Russ is so good and gentle. Both she and her staff are great.
Claire,
Thank you for the kind words. We strive to make each patient feel as comfortable as possible while in the dental chair, and in our office. We thank you for trusting our dental team for your health care needs.
Fantastic experience: In my most recent visit to her office, Dr. Russ once again showed herself to be thoughtful, knowledgeable, crystal clear in her explanations, and wholly attentive to my concerns.
Charles, thank you for your great review.
Fantastic experience: Me and my wife both see Dr. Walter and Dr. Russell. They are both so thorough and really care about their patients. My wife has seen Dr. Walter and loves that she checks in on her job and daughter every time she goes to the office. Jessica the dental hygienist is excellent and so easy to talk to. They are truly a great office
Cameron, thanks for taking the time to leave a review. We thank you for entrusting out entire dental team for your family's dental needs.
Fantastic experience: Dr Russ is the best dentist I’ve ever had. I’m 66 and have been with the practice for almost 50 years well before she took it over. Brenda at the front desk has been there for more than 4 decades. That says it all! Now I travel 3 hours each way to see her and her excellent team. Never any pain with Dr Russ. Again, the best of the best with excellent academic credentials.
Patty, It was great seeing you in the office the other day. You do not know how much it means to us that you make the 3 hour trip to Needham to see Dr. Russ and the entire dental team for your oral health needs.
Fantastic experience: Dr. Walter is the best dentist I’ve ever had. Since moving to Wellelsey a few years ago, I have tried 4 other dentists and none compare to her professionalism, kindness, knowledge and care. She’s absolutely wonderful and I have full confidence in her ability to give me comprehensive, top notch care.
Andrew, thank you for your kind words. We have to agree with you, Dr. Walter is the best!
Fantastic experience: Been a patient of Dr Russ for many years. Excellent care by compassionate, friendly doctor and staff. It's worth the trip to come here for my dental care
Marianne,
Thank you for your review! It has been a pleasure to treat you in our office all of these years. We thank you for your continued trust in our team.
Fantastic experience: I called mid morning to see if I could come in to have a crown that had become loose after a number of years re/ cemented back in place, Dr Walter was able to see me that afternoon and did a terrific job taking care of my issue. My experience was outstanding !
Thank you Peter!
Fantastic experience: Very friendly and highly competent.....
Peter,
Thank you for your review. We appreciated your continued trust in our entire dental team.
Fantastic experience: Dr. Walter provided the amazing service of Botox in my jaw muscles to reduce jaw pain and the lasting effects/damage on my teeth due to grinding and clenching. She was amazing and knowledgeable! I highly recommend her to all who suffer like me! This is the only thing that works for me to find relief!
Andrea, we are so happy that your jaw muscle pain is doing better. We agree, Dr. Walter provides an amazing service!
Fantastic experience: Extremely warm and friendly staff. Very comprehensive and educational initial exam delivered professionally and with kindness.
Karen, thank you for your continued trust for your dental care in our office.
Fantastic experience: Expert individualized care, with transparent explanations of current oral health challenges, and most helpful sorting through of options to address challenges - so very supportive shared-decision making. I highly recommend Dr. Russ's practice of general dentistry.
Patricia, thank you for the great review. We thank you for entrusting our dental team for your oral health needs.
Fantastic experience: I was finally able to return to the dentist's office post-COVID, and couldn't have been happier. Jessica did an amazing job, and Dr. Russ really made it feel like a family reunion!!! If you're looking for a new dentist, come by!!
Marty, Thank you for your kind words. We are happy to have you as a patient in our office. We look forward to seeing you at your next visit.
Fantastic experience: Dr Walter is amazing! She fixed my chipped front tooth today and I can’t believe how perfect it looks. She is very gentle and thorough. My kids love seeing her as their dentist, too. Thank you!
Nicole,
What a great review! Thanks for bringing your entire family to see Dr. Walter at our office.
Fantastic experience: Simply stated, Elizabeth Russ Family dental is an exceptional dental practice in every way.
Russell, thank you so very much for your kind review. We are glad to hear the we have met your expectations when it comes to your dental care. We look forward to seeing you at your next dental appointment.
Fantastic experience: Dr. Russ is wonderful in every way. She’s a top notch professional who cares deeply about her patients. I consider her ‘family’ and would highly recommend her to anyone.
Tracey, what kind words. Thank you so very much! You family is part of our family as well. We look forward to every visit with you all.
Fantastic experience: This dental practice is superb. All members of the staff contribute to a thoughtful, high-quality experience during each visit. They clearly explain all processes and procedures, customizing services to an individual’s needs and preferences.
Eileen, It was wonderful meeting you and we look forward to continuing your dental care.
Fantastic experience: Very thorough and professional first visit at this practice. Dr. Russ is a very warm and patient dentist. I feel comfortable moving forward with this practice.
Teri, thank you for the kind words. We thank you for your entrusting your dental care with our office.
Fantastic experience: The best!
Thank you for making the trip to Needham, and entrusting our team for your dental care for all of these years.
Fantastic experience: Everything is always wonderful at my visit. Friendly staff wonderful hygienist
Patricia, thank you for your kind words. We look forward to seeing you at your next dental appointment.
Fantastic experience: It’s so hard to find a good dentist..over the years we had many issues as we moved around the country and area, so when you find one you can really trust and with an office of great people, the most friendly and gentle when doing their work, it’s special. Dr. Russ and everyone there are top notch!
Bruce, thank you for your kind words. It has been a pleasure having you and your family in our office all of these years.
Fantastic experience: Dr Russ and staff are truly the best. You can expect the highest level of care. My initial examination included a tooth by tooth explanation with pictures. The state of the art, hi-tech equipment made it easy for me to see and understand my dental issues. The office is beautiful. Dr Russ and her staff are very calm, kind - very Zen :). I am so happy to have found Elizabeth Russ Family Dental.
Kathleen, we strive to offer a dental experience that like no other patients have had in the past. We are so very happy to have you in our office.
Fantastic experience: Wonderful experience Elizabeth Russ is an exceptional dentist
Thank you for your review.
Fantastic experience: From the moment you walk in the staff is warm and welcoming. I definitely have some dental phobia issues but Dr. Russ put me at ease and took the time to explain everything. She did a great job prioritizing the issues and showed me photos so I could understand what she was talking about. Office is clean and high tech. Highly recommend.
John, thank you for your kinds words and entrusting our team with your dental care.
Fantastic experience: Everyone is so friendly - I never dread going to the dentist! I love how the hygienists always clearly explain what they’re doing and I always end up learning a lot during my visits. Dr. Russ is incredibly warm and friendly as well. I feel like I’m in great hands here!
Thank you for such a great review of our dental office. We thank you for entrusting our team with your dental care. We look forward to seeing you at your nest dental visit.
Fantastic experience: I grew up Hating the dentist. My first experience as a child was with students from Tufts at a clinic. Over the years I did the right thing and forced myself to go. Then 9 years ago, at the age of 54 I found Dr. Russ. She changed how I feel about going to the dentist. I am going to say it. With the effort she puts into the comfort of her patients, going to Elizabeth Russ is like going to a SPA. I love her!
Janice, thank you for such kind words. Thank you for entrusting our dental team for your oral health care. We look forward to seeing you at each of your appointments, and are very appreciative for referring your family here as well. Thank you once again!
Fantastic experience: Services rendered at this dental office is always from a positive and professional aspect!! All staff are Great
Thank you for your kind review.
Fantastic experience: Had a cleaning. Very thorough, very professional, very considerate. Hygienist made careful observations that were checked by Dr. Russ while I was there.
Fantastic experience: What more can I say about Dr. Russ and her staff that has not been said..She is impeccably detailed, gentle and a compassionate dentist. She and her staff are true professionals and makes one feel so welcomed to her practice.
Jane, it has been a pleasure treating you in our office. We look forward to each of your dental visits with us. Thank you for your kind review, and we look forward to seeing you again in our office soon!
Fantastic experience: We just had an intake visit with Elizabeth Russ Family Dental and saw Dr. Water. I was so pleased with the care my daughter received. We transferred practices due to a tricky situation my daughter has with some abnormal dentition, and I was so impressed by how professional, thorough and confidence instilling the visit was. Navigating my daughter's situation is tricky and i am very grateful to feel like we are in such good hands.
Laurie, Thanks for the great review. We appreciate your trust with Dr. Walter and our dental team for you daughter's continuing care.
Fantastic experience: One of the best and knowledgeable dentist I have ever been too. She and her staff take time explaining everything that is going on in your mouth and when problems arise the explain your options and help you make a clear decision on how to move forward. Would give 10 stars but system only allows 5!!!
Craig, what a great review! Thank you so very much. We appreciate your continued trust in our dental team.
Fantastic experience: Dr Russ is warm and competent, and the hygienists are SO gentle, thorough and fast. Highly recommend.
Mia, Thank you for your review. We look forward to seeing you at your next dental visit, and we thank you for your continued trust with our dental team.
Fantastic experience: Dr. Russ explains everything very well, is very thorough and detail oriented. She lays out all the options clearly, so I could make an informed decision that is right for me. She is a perfectionist, which I appreciate. Her staff is great, too!
Thank you for such a nice review. We appreciate all of your kind words.
Fantastic experience: Always a great experience here. Very professional and pleasant. I have used them for years and highly recommend them!
Beverly, it has been a pleasure treating you all of these years. Thank you!
Fantastic experience: As always everything went well, and the staff was great.
Tom, thank you for your kind words. Always a pleasure having you in our office.
Fantastic experience: Above and beyond patient centered practice. From the first phone encounter to subsequent appts to the comprehensive treatment , Dr Russ and her team are top notch. Warm , kind and professional.
Wendy, thank you for such a great review. We look forward to continuing your dental care here in our office. Thank you for your trust.
Fantastic experience: I am absolutely terrified of the dentist! I’ve never had anything but bad experiences. Until today! The staff was so friendly and nice and everybody really is concerned about your well-being. Great people.
Jeff, thank you for your review. We look forward to continuing your dental care in our office. Thank you for entrusting your oral health to our dental team.
Fantastic experience: Dr Russ and her staff are very professional and do excellent work.
Elliot, thank you for your wonderful comments. Always a pleasure to have you in the office.
Fantastic experience: Very organized staff, well trained and consistently provide good service!
Carol, Thank you for the review and for being such a great patent.
Fantastic experience: Dr. Russ I s always very cheerful. All the awards mounted on the office walls are reassuring.
Carmen, thank you for your review and being such a great long term patient!
Fantastic experience: Professional, attentive and kind staff, and a caring, comprehensive evaluation. Dr Russ explained each finding and recommendation. Thank you !
Thank you for such a kind review. We appreciate you entrusting our dental office with your oral care.
Fantastic experience: During my first visit, Dr. Russ explained what would take place during the exam and what to expect going forward with my treatment. She was very attentive to my anxiety, explaining everything that would be done to make the appointment comfortable. I am looking forward to having Dr Russ as my dentist with her plans for my treatment.
Dennis, thank you for choosing our office for your dental care. We look forward to seeing you again. Thank you for your review.
Fantastic experience: I love this dental practice. They are warm, knowledgeable, patient, and always have the latest in technology. My daughter had been to other practices and developed dental phobia. Not here! They have a picture of her smiling from her first visit. She never minds coming here. My husband had been with this dental practice (in one form or another) since he was a child and won't go anywhere else. We love them and highly recommend them for all ages and concerns! *Note: We moved 7 years ago and I still travel an hour because their service is worth it. I’ll stick with them no matter what.
Julie, thank you as always for being a long term patient with our dental office. It is always great to see you and your family. Thank you for your review.
Fantastic experience: Amazing staff. Very efficient. Great with little kids. Perfect dental office for the entire family. My daughter (5) just went in this week and left saying that she “loves Jessica and Elizabeth” who took care of her. The little treasure box helps too.
Emilie, thank you for such a great review. It is always nice to hear when our littlest patients enjoy going to the dentist. It sets them up for a lifetime a great oral health.
Fantastic experience: Dr. Russ is wonderful! So is her staff. Everyone is caring and professional, making going to the dentist actually enjoyable!
Erin, thank you for such a kind review. We are glad to hear about your enjoyable experience. We look forward to seeing you at your next appointment.
Fantastic experience: Wonderful patient-centered care.
Thank you very much for your kind review Patricia. We look forward to seeing you at your next dental visit.
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Gentle Dental Jamaica Plain
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