Dental Arts Group

Negative experience: Highly recommend you do NOT pursue orthodontic work in this office. Go see an actual orthodontist. Dr Macfarland took over $8,000 of my money for “Invisalign” that they advertise outside their office. But it’s really Sure Smile. And it doesn’t work. I was so unhappy with the outcome that he even offered me a refund at one point. But now he won’t even return my call and refuses to do adjustments on my case so my teeth are straight. Prior to ortho work at his office I’d get compliments on my teeth, now people ask me why my teeth look so crooked. An absolute nightmare and all they’ll offer me now is a referral to an actual orthodontist. 8 grand down the toilet.

Fantastic experience: Dr. McFarland is kind and patient. He explains everything in a way that is easy to understand.

Fantastic experience: Dr Rhodes and Leslie put me right at ease and makes going to the dentist a pleasure.

Fantastic experience: Very professional and knowledgeable in dentistry.

Fantastic experience: Outstanding. I have a dental phobia as silly as it seems however today went well and these folks will be working on my teeth from here on out... Dr McFarland in particular

Negative experience: I am writing this review specifically regarding Dr. Aliza Hanif. I went in for what she presented as a routine, simple filling. At no point was it explained to me that this was a deep filling, that it was close to the nerve, or that a root canal might be necessary. After the filling, I experienced severe pain and returned to the office. I was told it was my bite and had it adjusted, but the pain only worsened and became the worst pain of my life. When I returned again, I was seen by Dr. Rhodes as Hanif was out the rest of the week. I was then told that the filling had been placed too close to my nerve, which is why I now needed a root canal. I was referred to an endodontist because they do not perform root canals in office. I was told the wait would be over two weeks and the cost would be $2,000–$2,500, followed by the need to return to dental arts for a crown costing about $1,000. I was in so much pain that I could not wait weeks for treatment, and I ultimately had the tooth extracted. I went in for what I was told was a simple filling and now have a permanent missing tooth that I have to live with for the rest of my life. Based on my experience, I would strongly advise others to think very carefully before choosing this provider!

Fantastic experience: Shoutout to Yesenia, she made my experience great

Negative experience: The new dentist doesn’t know that “inside” of my tooth isn’t the outside, proceeded to tell me I had a filling on the outside of my tooth at the gum line and broke off a piece of my tooth. There was never ever a filling there and that’s not where I had the pain issue. I spoke up that wasn’t where the pain was repeatedly and I was ignored and brushed off. I have leftover antibiotics. I’ll take those and treat myself. Utterly useless. Calling a different dentist now.

Fantastic experience: Words can not express how amazing the staff at this office are! My cleaning done by Kristen was pain free, efficient and detailed. Fillings done this morning with Dr. Hanif & Leslie were easy, painless and entertaining! Feeling fresh, renewed and confident in my smile again. All around a great group of professionals, 10/10 would recommend.

Fantastic experience: I am a patient of the Dr Hanif/Leslie duo. My friend/patient referred me Dental Arts Group. So glad she did. They are professional, honest about the work that you need to have done and give you options if there are any. Such a good experience in this office, professionals with personality!

Fantastic experience: Information on my dental health couldn’t have been any clearer

Fantastic experience: There are not enough positive words to describe Dental Arts Group! I had been walking around with a chipped front tooth for months and feeling extremely self-conscious. After a lot of research I was fortunate enough to find this team of experts. I went in expecting a consult and to leave with a plan to fix it. To my surprise, Dr. McFarland was able to repair the chip and I walked out of there feeling like myself again. Everyone in the office was incredibly friendly and knowledgeable. I would recommend them to anyone looking for hygienic, restorative/cosmetic dental care... you will be so happy!!!

Negative experience: Long-standing client of dental arts. The scheduling is absolutely terrible. They offered me an appointment and I confirmed promptly; to show up at the office and was told appointment was given to someone else but then offered me the same appointment I had the following week they told me I never had. Leaving to another office, not worth the scheduling frustration.

Negative experience: It’s frustrating when a long-standing relationship with a service provider feels undervalued, especially in circumstances beyond your control. After 23 years of loyalty to this dental practice, I’m incredibly disappointed with how they’ve handled recent situations. I had to cancel my appointment due to being sick with COVID, and they insisted on charging a $95 cancellation fee, even though it was unavoidable and out of my control. Earlier this year, I had to reschedule another appointment due to my newborn being sick, they waived the fee then knowing it was also out my control. It’s disheartening to see that compassion and understanding for long-term patients no longer seem to be priorities here. Unfortunately, I’ll be taking my business elsewhere.

Negative experience: Don't expect anything but problems after going here. The dentist are just looking to make a quick buck and could care less about the quality of there work.

Negative experience: I liked the doc and the hygienist - they were good and made me comfortable. The problem is the financial lady screwed me. I was doing automatic payments and a couple of times didn't have enough in the bank but always called a day or two later to pay so my account was always currant. The woman said it was a pain in the butt to have to manually put the payment in and so when it happened a third time she told the doc I never paid and they banned me. The letter stated it was because I refused to pay my bill. I tried to call and they never let me talk to her about it so I was unfairly banned by someone who is a liar.

Fantastic experience: First time here. Came for yearly check and clean. Kristen was my hygienist and she did an amazing job on my teeth best cleaning in 77 years

Fantastic experience: Ellen is the best! With my complicated medical & dental history she always is patient, informative and super kind. I love the office but I really love Ellen!!!

Fantastic experience: Everyone from receptionist to Dentist was very friendly, Informative. It just a great Place!

Fantastic experience: Jen was wonderful as always. She cares about the health of your teeth and gums. Highly recommend. *****

Fantastic experience: Front desk girls very nice. Jen is always pleasant, a great listener and does a great job cleaning my teeth. Dr Rhodes always kind and thorough.

Fantastic experience: Great Staff.

Fantastic experience: Had my annual checkup .. doing well .. Dr. McFardland + staff were extremely happy with my results .. their professionalism removed a lifetime of Dentist fears .. + I'm very grateful.. Thank you all ... Ron Abraham....

Fantastic experience: Fantastic Service, Great Cleaning! Dr. McFarland is the best!

Fantastic experience: Clean and pleasant office. Took me in promptly and technician did a very thorough job.

Fantastic experience: Staff is excellent. I have been a patient here for some years now and never had an issue. My questions are answered and my appointments are scheduled without hassle. Inviting and professional atmosphere.

Fantastic experience: Dr Fallon and his staff are amazing best experience I ever had.i would recommend them to everyone.

Fantastic experience: Julie is the best!

Fantastic experience: My dental hygienist is the best. Kristen does a great job while being as gentle as possible. Thanks Kris! See you in 6 months

Fantastic experience: I received prompt and professional care throughout my appointment!

Fantastic experience: Always a very nice experience when I come. Friendly and comfortable atmosphere as well as staff

Fantastic experience: I’ve been going to Johnston Family Dentist for over 30 years! I drive 25 minutes even though there are 2 dentists less than 5 minutes from my home. Dr McFarland and his entire staff are top notch! Worth the trip!

Positive experience: Excellent

Fantastic experience: Excellent care, professional, friendly

Fantastic experience: Dr Rhodes and her assistant were absolutely fantastic. I can’t believe the level of service I have received at this dentist starting from the front desk to the back. They were such respectful and helpful. Dr. Rhodes seems to be a perfectionist!! Very clean office, and great energy. I highly recommend this place. Thank you again Dr Rhodes and your assistant see you soon

Fantastic experience: Ellen is amazing. Friendly, fun and thorough !

Negative experience: I was very upset when I left there and after all of these years will be looking for a new dentist. I did not appreciate the rudeness of the hygienist. At one point she asked if I wanted novacaine. Then said I needed to come back before the 6 months when I questioned it was told, “A healthy mouth is every 6 months you need to come more often.” She told me my gums were swollen and bleeding. They were not swollen at all. Of course they were bleeding she was poking at them. My husband doesn’t want me to say anything because he has been coming there for 35 years, but the truth is the truth. I was very upset and if I do stay I never want her again! Very rude and disrespectful. If I talked to my student’s parents like that I would be fired. There is nothing wrong with my gums. Also, when I asked the front desk girl for an earlier appt. She said that in January when the benefits renew we will do that. I have an appt for March. 7 months is not earlier than 6 months. Very disappointed in my care . I am looking for a new dentist. If I don’t find one and do stay, doubtful, I do NOT want the same hygienist. Nancy Marsland

Positive experience: It was okay I'm not a big fan of the dentist just ask Ellen she'll tell you but everything was fine as usual see you in a month

Fantastic experience: Friendly and professional staff always. This is a calm enviroment thanks to the workers who help you feel comfortable. Been a patient for about 10 years.

Fantastic experience: Thank your whole staff for the excellent experience I had yesterday. And thank you all for fitting my sister in for an appointment. She is visiting me from Florida and chipped her front tooth. She sincerely appreciated she could finish her trip being able to smile. Thanks again.

Fantastic experience: Excellent service! Superb work.

Fantastic experience: Julie is amazing as always. So polite and friendly. Always a great experience.

Fantastic experience: Kristen is the best!

Fantastic experience: Wonderful cleaning experience!

Fantastic experience: Everyone at Dental Arts Group is always pleasant and very accommodating!

Fantastic experience: Dr. Rhodes very accommodating when I had a problem

Fantastic experience: I have the best hygienist. She Always does a great job. .

Fantastic experience: Julie, Dr McFarland and the office staff are a fantastic well run group. Specifically…kind, quick, thorough, organized and fun.

Fantastic experience: Very caring and thorough practice. Dr. Rhodes is highly knowledgeable in her field of Dental practice and gives you her time to explain and understand everything. The office is clean and comfortable.

Fantastic experience: Julie does such a wonderful job. She loves her work and it shows. Thanks Julie.

Fantastic experience: I’ve been a patient here for many years. ALL the staff have been and continue to be friendly and helpful. I highly recommend Dental Arts Group!

Fantastic experience: The hygienists, doctors and staff at Dental Arts Group are all fantastic! Three generations of my family have been going there for over 25 years and couldn’t be happier. We love being part of the Dental Arts family.

Fantastic experience: I had x-rays and cleaning. I love my dental hygienist; she is so nice, courteous and does a great job! Thanks Julie so much!!

Fantastic experience: always treated me very good

Fantastic experience: I had a great first time visit at Dental Arts Everyone so nice and the exam was so thorough

Fantastic experience: Very good visit. Was taken same day for unexpected tooth problem. Very satisfied with services.

Fantastic experience: very nervous going to a new ,forever dentist after being with the same one my entire life. Wow! What a relief.....Not only pleasantly surprised; but completely HAPPY!!

Fantastic experience: Kristen has been cleaning my teeth for a while and I just love her. She’s personable, gentle and efficient. No one ever likes going to the dentist but thanks to Kristen I never dread it.

Negative experience: As someone who was in need of a new dental group, I made my selection to make an appointment based on patient reviews. Perhaps I encountered an “off day” because I had a terrible first impression as a new patient. Shy, who conducted my X-rays, was extremely nice and courteous. My experience with the dentist was quite impersonal and the synopsis of my exam felt rushed, and to me, lacked full detail. My interaction with the front desk associate, who was assisting with the financial aspect & procedural follow up, was less than desirable. Due to these factors, I would not recommend.

Fantastic experience: Honestly I have despised the dentist since a child and have avoided going until I came there and a large part of the reason is Kristen who does my cleaning. She made me very comfortable and was very personable and understanding. She's also very delicate and makes sure there is as little discomfort as possible. The other services provided to me there have also been pleasurable. I don't remember the names but I'm sure you know who treated me. I want to thank Kristen for making me appreciate being at the dentist

Fantastic experience: Everyone was kind. I was seen almost immediately upon arriving. My examination was thorough and both the hygienist and the dentist explained everything clearly.

Fantastic experience: Always a great experience

Fantastic experience: Friendly staff. Hygienist does a great job.

Fantastic experience: Julie does a fantastic job and is a delight to spend time with.

Fantastic experience: Dr. McFarland and his staff are the best at what they do!!!

Fantastic experience: Excellent, caring doctor and staff. Never wait more than 5-15 minutes after appointment time to see the doctor.

Fantastic experience: David MacFarlane always makes my dental visit stress free. His staff also makes me relaxed, from the receptionists to the hygienists.

Fantastic experience: I received the referral card and went to get a shake after the visit and ended up giving it to the owner of the shop looking off a dentist for her and her three kids. Hopefully they go!

Fantastic experience: Absolutely the best. Everything was great. From the way I was greeted, to Dr. McFarlane’s caring, friendly, and proficient work.

Fantastic experience: Dr. McFarland and staff at Dental Arts Group are 2nd to none. If I lived closer, I’d go for my cleanings but, for anything important that requires trust, talent and experience I will always make the trip.

Fantastic experience: Dr. Rhodes & the entire staff are great!

Fantastic experience: Kristen and Dr. McFarland are always thorough, helpful and pleasant.

Fantastic experience: Got some fill ins from Dr Rhodes and her assistant. They were wonderful, makes me want to eat some candy.

Fantastic experience: Jen was GREAT like always always has a smile very very kind and is very personable. Always makes my day Always does an excellent and thorough job

Fantastic experience: Amazing experience and service.

Fantastic experience: I was very impressed with everything cleanliness, customer service,and the care given to me was fantastic I will recommend family and friends dental services the doctor and the staff are very professional

Fantastic experience: They take the time to answer everything.

Fantastic experience: They always make me feel so comfortable even though I’m terribly afraid of going to the dentist.

Fantastic experience: Staff is very personal and considerate.

Fantastic experience: Dental Arts Group is the best! Dr. McFarlane is wonderful! I always feel confident with their work. Never heard any complaints. I would highly recommend them to anyone!

Fantastic experience: I've been a patient with Dental Arts Group since 2015 after I moved to RI in 2013, and words cannot express how excited I become when I have to visit Dr. McFarland, or Hygienist Jennifer. Not only are the staff friendly and courteous, but the office also has top state-of-the-art equipment, and they take the time to review and discuss all procedures with you, post-care and takes the time to answer questions. In addition, the wait time is extremely minimal, and if there's a canceled appointment from another patient, they will contact you to see if you'd like to come in earlier. I've worked and lived in different states over the years, and Dental Arts Group is definitely the best dental professionals I've ever worked with. I highly recommend them.

Fantastic experience: Super Great staff!!!!

Fantastic experience: The service is excellent.

Fantastic experience: Always great staff and services offered.

Fantastic experience: Wonderful staff. Everyone is pleasant. My hygienist, Jen, is fantastic and has a great personality.

Fantastic experience: The best Dental office around!

Fantastic experience: Excellent Service Thank you Dental Arts Group

Fantastic experience: I would highly recommend Dental Arts Group for any of your dental needs. The staff is extremely friendly and competent.

Fantastic experience: This place is hands down the best dentist practice I've ever been to. Dr McFarland is so professional and calming. I've recommended him to several other friends and family members

Positive experience: Excellent

Fantastic experience: Love this place.

Positive experience: Nice environment. Friendly staff. Explain things well.

Fantastic experience: Dr. Rhodes is superb and the staff are as well. Most pleasant experience possible while sitting in a dentist chair!

Fantastic experience: Everyone here is very friendly, helpful and above all, highly competent.

Fantastic experience: Amazing practice! I haven't been to the dentist in a while due to personal reasoning and was nervous to change practices and finally go back to a dentist in general. Everyone here is so welcoming and non judgmental. I have seen them twice in the past month and can honestly say, I have no anxiety about the dentist due to how they treat you.

Fantastic experience: I moved out of state and had been going to Dental Arts my whole life. I was compelled to leave a review because I have yet to find a dental office that comes close to their up to date, friendly, and knowledgeable services. The office is clean and well organized. If you’re in RI, you won’t go wrong with Dental Arts!

Fantastic experience: Always treated with care and respect. I've been going to dental arts since they first opened the door.

Fantastic experience: Finally, a dental office that understands anxiety in patients. Dr. Rhodes is phenomenal at keeping me calm. Everyone is friendly and professional. Molly, Hygiene Coordinator, went above and beyond to help me through panicking. I was 10 minutes late and called to let them know. Debbie, receptionist, was her kind, lovely self and told me to come in. ❤️

Fantastic experience: Everyone is always so kind and helpful at Dental Arts Group, especially my lovely Hygenist, Ellen! I always look forward to going in! As a new patient last year, I was very nervous to go in since it was many years since I had seen a dentist. Ellen relieved all of my worries and did a thorough documentation of each tooth and talking me through everything and answering all of my concerns and questions. I had never experienced that before! Every visit since has continued to be great experience.

Fantastic experience: Very nice employees