Glade Modern Dentistry and Orthodontics

Fantastic experience: Dr. Arnal was the best. Dental work can be nerve wrecking but with his calmness, patience and detailed breakdown of my procedure, I felt at ease. I am 1 year postpartum and my dental health was a concern of mine during my pregnancy. With limited options, it started to get worse and I became super insecure of my smile. His team was super professional and were more than helpful when it came to my financial options. I have never been to a dentist who actually cared and took their time and wasn’t so money hungry and just telling me things. They actually gave me the exam I needed and went from there. During the procedure, he checked on me multiple times to make sure I was comfortable and always asked if I had any questions. Thank you for being patient with me and also having a great team! Yall are amazing!

Fantastic experience: I always have a great experience when I get dental work done here! Dr. Arnal is amazing and the staff is very welcoming!

Fantastic experience: Knowledgeable and friendly staff and great doctors

Fantastic experience: Dr. Arnal and doctor and Dr. Park are awesome. I went for consultations and they were both very patient and helpful in addressing all my concerns and questions. The staff is also very nice. I will definitely be going back.

Fantastic experience: The entire staff was amazing from checking in, xrays and to Dr. Arnal. Thank you for getting my son in for an early morning emergency appointment and taking such great care of him. We truly appreciate your kindness and the excellent care. He is excited to go back!

Fantastic experience: It was the best dental experience ever! The staff and Dr. S are knowledgeable and efficient. They use the latest technology and throughly explain expenses and procedures.

Fantastic experience: I had a great experience with Dr. N Sivakumar and the dental staff here! Everyone was so professional and welcoming. Dr. Sivakumar took the time to explain my treatment options clearly and made sure I was comfortable throughout the visit. Her gentle approach helped ease the anxiety I had about getting dental work done. You can see that patient care is a top priority here. I highly recommend Dr. Sivakumar to anyone looking for a knowledgeable, compassionate, and skilled dentist. I’m very happy with the care I received and will definitely continue coming back for my dental needs.

Negative experience: Do not go here for dentistry work! Avoid! I repeat. Avoid unless you want to have an appointment canceled by the office multiple times. On top of that, the office staff at the front desk is incredibly rude. I had an appointment scheduled for next Monday for the past six months. They called yesterday to cancel on me. It is infuriating because this is not the first time—it’s about the fourth time that this has happened to me over the past two years that I’ve been there. When I asked why, she said that the dentist would be out of town. Why was I scheduled so many months ago when you knew your own schedule? Then the office staff became very rude by raising her voice when I questioned her. I felt like I had inconvenienced her. So incredibly rude.

Negative experience: The front office has a lot of attitude issues, especially the Hispanic lady in the front sitting on the left side. Instead of helping she will throw attitude at you and with no intensions to help. Wonder if she knows how to help anyone.. didn't see her doing that for anyone since I have been visiting. Plz employ people who know how to help clients instead of making their lives miserable. Such people only become a reason for earning organizations they work for 1 star.

Negative experience: Dr Nithila Sivakumar don’t know how to deal with patients. Just telling patients that i do not feel comfortable doing if you need a deep cleaning. Regular cleaning everyone deserve it. But it is always patients right to choose what they want to do or not. They just want different ways to earn money. Highly disappointed and avoid this place. I’ll be reaching out to my insurance, FDA, HHS and State of Texas to investigate this laser system.

Fantastic experience: Dr Arnal is exceptional! He is personable and thorough in explaining what needs to be done. He’s the perfect dentist for Glade Modern Denistry. .

Negative experience: Dentist office refused treatment because I refuse sign a document improperly bundling marketing policies agreement with HIPAA acknowledgement and threatened to call 911 within 40 seconds of a calm conversation when I informed them I was recording because they were violating HIPAA law. I fortunately had them on recording confirming the violation and was able to submit a complaint to the HHS Office for Civil Rights and State Dental Board.

Fantastic experience: Dr Paul Arnal and staff is exceptional! Karen was friendly, quick and gentle when taking xrays which is not always the case with previous providers used. The same goes with Dr Arnal. He is friendly, caring, knowledgeable and continually keeps you informed with each step as he performs a procedure. Excellent! I definitely recommend this office and staff!

Negative experience: Absolutely horrible experience. Extremely incompetent front desk. A few weeks ago, I filled out info ahead of time only for appointment to be cancelled last minute because of their ineptitude.

Fantastic experience: This is an amazing office. Dr Arnal is such a great dentist and took wonderful care of my family . Izzy, Demetria, and Sierra were so friendly and nice. Getting on her on the Smile Generation Dental Plan saved so much money.

Negative experience: I scheduled appointments for both myself and my husband several months in advance and provided my new insurance information at that time. The office confirmed they were in-network. I specifically chose this location because of Bridget, the hygienist I have seen for years. After my husband’s appointment (which occurred before mine), I received a bill indicating he was treated as out-of-network. Concerned, I called the office a week before my appointment. The front office (not corporate) again confirmed that I was in-network and stated there was no balance for my husband. I was told they would verify with my insurance and call me back, but I never received a follow-up. I then contacted my insurance directly and was informed that this office is not in-network. While basic cleaning was partially covered, additional services such as 2D X-rays were not ($500 bill). I was also told I could have declined those services if properly informed. I contacted corporate, provided all relevant billing codes, and was told the office would follow up. Again, I did not receive a call. On the day of my appointment, I called while on my way. Corporate transferred me to the office and relayed all prior notes. However, the staff member who answered asked me to repeat everything because she was “still logging into the system.” When I explained I was driving and asked her to review the notes once logged in, the interaction became dismissive. I was placed on hold and then transferred again without explanation, and asked once more to repeat my concerns. I stated I will be in the office soon. I usually work with the manager as she proves to have the most experience and professionalism, but I never get that from the other staff in the office. Corporate customer service is absolutely superb. Upon arriving at the office, the situation escalated. Instead of addressing my concerns or attempting to de-escalate, two front desk staff members spoke over me and did not allow me to fully explain the issue. I found this behavior unprofessional and inappropriate. One staff member walked away to call a manager, while the other continued speaking audibly to herself in a manner that was not appropriate for a customer-facing environment. I was then informed that Bridget was not working that day and that no one had contacted me in advance, despite my long-standing preference being noted in my file. At that point, I chose to leave. This experience reflects a lack of communication, follow-through, and professionalism from the front desk. Due to this experience, my family and I will be seeking care elsewhere, despite previously referring multiple immediate and external family members and friends to this location specifically for Bridget. Sadly, I’ve had several issues with billing which caused headaches. No communication from the office of schedule changes until I’m in office. And lately, very unprofessional front staff which I’ve always brushed off. A manager can’t remedy this constant occurrence as it’s become stressful with inconsistent service. Oreganos it’s time to transfer to the top competitor, Aspen Dental.

Fantastic experience: Excellent experience with oral surgery and dental procedures with both Dr. N. Sivakumar, DMD and Dr. Gopikiran Thota, DMD “Dr. Gopi”. Both doctors exceeded my expectations regarding procedures and care afterwards. Their staff was also professional and courteous.

Positive experience: My latest visit here was March 2026. Last written review here was in 2018 and at that time I had been coming here for 4 years. Crazy how time flies. My main man Dr Dave has been gone for a while now therefore things have certainly changed. I'm not as impressed with the current staff and have considered leaving a few times. I definitely can't say anything bad about the dentists. You know how in any line of work, you're going to have those standout workers that just make a difference in the place, a difference in the customer/client experience. Bed side manner and such...Well for me Dr Dave was that standout. The only complaint I do have is they have now incorporated an AI Bot to answer calls. Very aggravating. I requested a detailed receipt through the bot and it seemed to comprehend what I needed, even confirming my email. I didn't get it. Spoke to a human in the call center they use, requested it again, still didn't get it. After waiting a whole week and nothing, I called in again and this time i got the office on the first dial. I got the detail recpt not even 5 minutes later. Called another time, during open hours for a separate request and got the AI bot, I was transferred to the call center for my question. I ultimately left a message with them to have the office call me. No call. I'm not sure where the gap is but good luck getting answers if you don't reach the actual office when you call. Here is my previous review from 2018-> I am completely shocked by the bad reviews. I've been coming to this Dr. Dave for the past 4 years. I don't think I'll ever go anywhere else that's how much I love this office. The staff and Dentist are caring and very cordial. I've never experienced the pain or mistakes during procedures like I have at other dentists. I've been burned and stabbed with tools at other places but not here. Staff at other places rude and unprofessional but not here! They are indeed a bit more expensive than my previous Dentist depending on what you're getting but I'd gladly pay more for higher quality work and products. I like their top of the line crowns which brings me to why I decided to write today's review. I went in wanting a crown replaced done by another Dentist in the HEB area around 2013. The crown seemed to have slipped some and was not a good match in my mouth like the crowns Dave has done. So for cosmetic reasons and because I thought the tooth was or would cause me problems from slipping I told them I wanted it replaced. I was ready card in hand...to fork over almost $900!!! This office is NOT money hungry!!! Dr Dave inspected the crown and said while I might not like how it looks... it's sound. He tested it for pain and sensitivity and he found no issue with the crown. Maybe if I would've insited they may have done the work but for me I think it's great that he treated my concern seriously. Checked everything out but ultimately said hey I don't want you to give us money when there's truly no reason to. This office is A O.K. with me!!!

Fantastic experience: Excellent treatment. Professional and courteous staff.

Negative experience: I was trying my best to avoid scams and somehow ended with one. No issues with the doctors (but they are part of the scam) but customer service is abysmal but I think the front desk was put in that bad situation by the owners. The best part was the theatric when the doctor was explaining the front desk what was needed and how much they need to charge me. For a second a thought the front desk lady was the oral surgeon ( giving her a break and not putting her name here). It was like a soap opera . Spend 2 hours just to learn that I am supposed to be paying $600 for teeth cleaning. Apparently, they have a special laser machine for cleaning that clean your teeth and empty your pockets. I am highly educated so I asked few questions and left but how the people who don’t know much and not as educated will know……they just follow the doctors commands. How are these people go to sleep at night after scamming hard working people. How big of a house and how many luxury cars are enough for these people. Let’s boycott this place until they stop scamming and respect this profession of helping people. Highly disappointed and avoid this place at all cost. I’ll be reaching out to my insurance, FDA, HHS and State of Texas to investigate this laser system and the scam.

Positive experience: My experience was not good this time around. The last time i went i was pleased with the Dr. that I saw. Well this time i seen a different Dr. and was highly unpleased. She didnt show any concern about what my reason was for the visit and gave me information that was not helpful. I will not return nor recommend Dr. Janet Parks

Fantastic experience: First time impression was very warm and welcoming. Mandy the receptionist was cordial and had everything lined up for a first time patient. Thank you!!! Then Bridgett the hygentist was very good at cleaning my teeth. She had a very soft touch and technique that was effective and appreciated. Dr. Paul Arnal was great too. And the equipment he uses is new and state of the Art. I was impressed with actions and constant communication telling me what was going on. I relaxed more than before with no anxiety than last dentist. Mary his assistant was very good with all equipment and tools with in reach and ready to be used. Needing my first root canal Dr Romero did an awesome job using 6x lenses and removed all the nerve in its earlier shadow. No pain whatsoever Izzi did great on my check out and insurance paperwork. Personally, I recommend the whole team as they worked together as a well oiled machine, with either little to no waiting times between various operations. Five stars for all of them. Thank you. Bill Walther

Fantastic experience: I was there this morning for 3 wisdom tooth extractions Dr. Gopi thota . From the minute I called to set an appointment the front desk was very helpful and quick with information and quotes . Dr. Gopi was very professional and precised with his work! Thank you for the amazing treatment. Will be back for ortho work .

Negative experience: Really irritating when they call to rescheduled your appointment youve had for 6 months bc their Dr is going on vacation and its gonna be another 2 months before they can accommodate the appointment time you need.

Fantastic experience: Mrs.Amanda, have to be from heaven!! Do Jesus Christ know that she is missing? What a Heavenly breath of fresh air Mrs.Amanda is!!! She is very knowledgeable about the company,she makes everything run so easier!!!! The owner should definitely give her a $ 3.00 raise!!!!Mrs.Amanda, goes above and beyond help everyone!!!!!! Now that is what I call true real VIP Customer service!!!!!!!!!!! I felt like I was at the Grapevine Gaylord Hotel!!!!! I definitely have to give Mrs.Amanda two A+A+, and a 200% stars for Customer service that my wife and I received on 01/13/2026 around 2pm!!!!!!!!!! I have never in my life ever met someone this awesome working for a dentist off!! Mrs.Amanda is definitely brilliant and is going to help make this company here stand out like the stars in our universe!!!

Fantastic experience: Staff was very accommodating. I asked them to skip the x-rays because of my health, and it was ok with the doctor as my previous ones were just 6 months old. Hygienist Bridgette was one of the best I ever encountered, very understanding and did a thorough job.

Positive experience: I would love to leave a better review because the doctors here are great, but the rest of the experience is absolute garbage. I've been with Glade for 3 years and did my braces as a 27 year old man here so I've been through it with these guys. Every time I go they have some sort of scheduling problem. This last time was the last straw for me. I arrived for my appointment that I had confirmed earlier in the week via text only to be told that they called me "multiple times" before cancelling, when in fact I only see one unknown number in my call history for the day after I had already confirmed via text. No message on the voicemail On top of that they can't seem to keep any of their dental assistants if their lives depended on it. Almost every time I went I saw a new one, and they must not be paying well because a lot of the hires haven't been great Also, the one of the most recent receptionist for the dentists is atrocious. I didn't even feel bad for walking out and saying I would "call back" .... The current Ortho receptionist is great though. Absolute hero and probably not properly compensated for it

Positive experience: Went to visit on 8/20/25. Gave it a shot even though some reviews were negative. I had a positive experience, they were punctual in my attendance, explained what they were doing and why. They also had availability when I needed it. Wisdom was great, she was very thorough with my cleaning and I was very satisfied. Over all it was good. Also had a positive experience I called them.

Fantastic experience: Izzy went overboard to walk me through the process including the insurance. Dr.Tiwari was absolute best in treatment. He is a sort of perfectionist and cares about his patients for real.

Negative experience: used to be great until recent changes.. new front desk person has no idea what she is doing, new ortho always has to reschedule for "meetings" and isn't available for almost a full month, can't even get just a regular checkup or cleaning scheduled for over a month either.. not to mention they submitted my ortho claim under the wrong code so it got denied and now I magically owe an extra $1,000 to them because the claim they submitted (incorrectly) got denied.. ridiculous.. can't wait to be done with my ortho treatment then NEVER go back to this office..

Negative experience: I have been going to Glade Modern Dentistry for at least the past 5 years (give or take) and ever since this new “Office Manager” “Izzy” has taken over she has booked several of my appointments all of which had scheduling issues (late, unable to be completed etc..) which is incredibly frustrating. When “Brande” was the Office Manager I never had any issues with my appointments and the providers actually stayed at this office. Ever since she has taken over they’ve been through at least 3 General Dentists and 3 Orthodontists (if not more) I wish I could transfer my care elsewhere but they lock you into financial agreements. You can’t even use one of their other locations in DFW.

Fantastic experience: Izzy and her team were great! I absolutely recommend! Great energy!

Fantastic experience: Awesome service. Doctor and all staff members are super nice and quick to address all my concerns. Totally recommended

Negative experience: Worst dentist appointment I've ever had. They refused to do regular cleaning and asking me to do deep cleaning only. I should've paid more attention to the non-fake reviews. The dentist was very rude as well. Now they will charge my insurance for exam. Complete scam practice.

Fantastic experience: The front desk, Izzy abs Helen are so polite and helpful. The dental hygienist, Bridgette has an amazing energy very gentle. The place office is nice and clean. My first time there and I’m glad I chose them.

Fantastic experience: Great experience, the dentist was compassionate, understanding and she was very patient with me! She calmed me down and spoke to me about what was going on with me. So grateful for professionals that treat patients as humans and not just another work day!

Fantastic experience: Bridgett the hygienist is amazing. Very gentle and efficient, took the time to listen and answer questions. I can say the same thing for Dr Surikumar, very gentle, cares. Office staff is 5 star as well, friendly and very helpful regarding insurance and expenses. Will definitely recommend.

Fantastic experience: I absolutely love this place! Dr. Muhammad is fantastic and super friendly. He’s truly the best orthodontist I’ve ever met. I highly recommend visiting him for any of your orthodontic needs—you won’t regret it!

Fantastic experience: Dr. Adel consistently goes above and beyond in his practice, consistently exceeding expectations. During our initial consultation appointment, he displayed an impressive level of thoroughness that truly stood out. From the moment we began our conversation, I felt genuinely heard and understood, as he took the time to listen to my concerns and answer my questions in detail.

Fantastic experience: I had a fantastic orthodontic consultation and overall experience with Dr. Adel. He spent a lot of time with me in the consultation to ensure I understood the recommended treatment. He is very smart, kind and thorough. I could not recommend this office enough. You will be well taken care of here.

Fantastic experience: We had an exceptional experience with Dr. Mohamed Adel. My daughter has been under his care, and we've had an outstanding experience. Dr. Adel's patience and dedication to his patients are truly impressive. He takes the time to explain every detail, making sure we understand each step of the treatment plan. His kindness, professionalism, and genuine concern for his patients' well-being shine through in everything he does. I highly recommend Dr. Adel to anyone seeking top-notch orthodontic care. We feel grateful to have him as our orthodontist!

Fantastic experience: Dr. Adel is great!! Not only with orthodontics but taking the time to explain what he is doing and what the plan will be. Very personable. The staff is great specially his assistant Deja who is always welcoming and they are very accommodating!! Great practice!! I would definitely recommend!!

Fantastic experience: Mohamed Adel Orthodontist is absolutely the best. He’s knowledgeable , professional, plus compassionate. I am especially impressed with how his team and him handled each visit with my kiddos so patiently. They are listening to our every concerns, explains everything in detail, and makes adjustments to the treatment plan to the best of my kiddos interests. Customer service is A+!! I would highly recommended anyone to Dr Adel.

Fantastic experience: Absolutely incredible experience with Dr. Adel and his team! From the moment I walked into the office, I felt welcomed and well cared for. Dr. Adel is not only exceptionally knowledgeable but also incredibly friendly and professional. He takes the time to explain every step of the treatment, ensuring that his patients feel comfortable and confident throughout the process. His expertise truly shines, and it’s clear he is passionate about what he does. A special shoutout to his assistant, Jessica, who was an absolute delight! She is super sweet, attentive, and always made sure I felt at ease during my visits. Thanks to Dr. Adel and his team, my orthodontic journey has been smooth and enjoyable. I highly recommend him to anyone looking for top-notch orthodontic care!

Negative experience: I’m not 100% sure what just happened. My family and I have been with Modern Dentistry for over 8 years, I transferred services from another state. I met with orthodontist Mohamed Adel several weeks ago. 1st consult, we met each other and after my consultation, he stated I’d not be in braces for more than six months- and I was excited. Since I’m also getting my second implant there, I wanted providers to collaborate on care. Mohamed Adel scheduled a second appointment for me to consult with the dentist/surgeon and him about spacing. I had already started treatment and wanted to transfer everything to Glade Modern for peace of mind. My lower already has braces on and has been treated. According, to the orthopedist, they are “perfect”. My top teeth were just treated however not properly as the dentist at Glade stated “they could and should be straighter” hence why we are here… Fast forward to my follow-up appointment with both professionals (dentist and Mohamed Adel). Once meeting with them, Adel was ready for my braces, however, I had questions about the pricing. After the consultation earlier, the receptionist gave me my dental plan/pricing sheet and it priced out for 12 months and on my top and bottom teeth which is NOT what Adel discussed or my situation. He seemed irritated I had questions about billing instead of allowing him to proceed. I have no question about Mohamed Ade‘s professional ability, however, his respect, professionalism, and transparency were not his best attributes during “my” appointment. I simply wanted to ensure I understood the billing. After over an hour of waiting, calling my insurance company, and being told “I don’t handle that” or “you’ll have to ask him/her” I finally got up and told the receptionist I’d like to reschedule once we confirmed everything with insurance. I had been at work all day and it was well after 6 pm. I explained that I had spoken to my insurance company and that they should have a CPT code to bill patients as service is rendered which generally is a minimum of 6 months v. 12 months plus ways to modify treatment given each patient’s case may be different. I few days later I received a call from the office assistant/receptionist and after she spoke with a peer in the office my dental plan miraculously dropped by over $900. I was rescheduled for 2/8 at 8 am and thanked them for looking into everything. So, this SATURDAY morning I had an 8 am appointment. When I arrived, I was greeted with a smile and sat down. She called my name and when I got up there she stated, “You’re gonna be mad.” I was confused and asked why and she told me “He does not want to treat you, he feels like you are going to challenge him/not allow him to treat you how he sees fit” (or something to this effect). I was puzzled, sleepy, and asked “Why… outside of me questioning how my treatment went from less than 6 months to at least 12 months I haven’t asked him anything…” Besides the fact my inquiry showed that he was in fact charging me for things I did NOT need hence my plan cost being decreased by nearly $1000.00! I asked to speak to him because this was an inconvenience and I wanted him and the dentist there to treat me together… however, she went to his door, saw me standing there, shut the door briefly to later come out to tell me, “his in a conference with another provider…” lol really?!!!. Like why would he be in a conference during my appointment? Again, the lack of transparency is troubling. Just be professional and say he doesn’t want to speak with you. Most importantly, I “should” be able to ask billing or treatment questions - I have that right. “Inquiring” is not “challenging” unless the inquirer is disrespectful or aggressive, I was neither...Yes, he has a PhD, however, he’s a person just like me. I should be able to ask questions about my care without the fear of him/her feeling “challenged “ - questions and clarification should be okay in a patient/provider environment. #disappointing

Negative experience: Do not go to Glade division of Modern Denistry. I had to drive to Burleson because the dentist could not complete the work, after being in the Glade office for 3 hours. I was charged for work not complete, it took a month and several calls to get a refund. .I WAS GIVEN SEVERAL DIFFERENT STORIES on what happened. The Burleson branch was wonderful. Please call me about this, you have my phone number. The Glade emergency number went in a circle and was never answered, maybe they fixed it after my complaint.

Fantastic experience: It was amazing with from the first appointment to the installation of my root canal and fillings. Thank you to all the staff for the amazing service and keeping me informed throught the whole process!

Fantastic experience: Amazing service! Been going here for 4 years now, they are very friendly, and very affordable! Bridgett is my hygienist now and she’s amazing! Thanks guys!

Fantastic experience: Had a great experience both sierra and izzy were wonderful . Dentist was amazing hygienist gentle and informative . Great place with great people

Fantastic experience: Absolutely fantastic experience. I was in town for 2 weeks of training and a temporary crown broke. They got me in the next day and patched it. Less than 15 minutes wait in the office to get in. If I lived in the DFW-area, this would be my dentist!!!

Fantastic experience: Emily was a good dental assistant. Made me feel really comfortable at the dentist. The office was fast and efficient. My teeth feel super clean and healthy now.

Fantastic experience: All staff are warm and very accommodating! Dalia has gentle hands, excellent job! You guys are awesome!

Fantastic experience: Honestly such a great experience coming here the staff is friendly and very helpful with any questions you may have. Izzy is ready to help anybody with concerns regarding their visits, payments, insurance and anything else you can think of. I have my wisdom teeth removed and she gave me more than enough information to help me heal post-op.

Fantastic experience: I admire Dr Brown as she is extremely polite takes time to explain listen and understand your problem, very humble and has excellent bedside manner. Everyone at Glade modern dentistry from the front office to back all are very helpful, I highly recommend Dr Brown and the facility.

Fantastic experience: My experience at glad modern was Fantastic. Dalia Was the best. Informed me on what needed to be done, why it needed to be done, and the actual process. Very careful when working inside my mouth, making sure nothing hurt and that I was okay. Love it and would highly recommend coming here for your next dental service. Also Izzy the front desk rep was amazing. Delightful energy, and just made me feel so welcome. 10/10

Fantastic experience: This was my first time here, I’ve been in Dallas for 3 years and found the perfect office & dentist!! Dr. Tewari & his assistant Emily were soooo nice & fast as well! No wait time or anything! I highly recommend this place!

Fantastic experience: I can't say enough good things about Dr Thomas and their entire team at Glade Modern Dentistry. From the moment I walked in, I was greeted with a warm welcome and felt immediately at ease. The office is modern, clean, and equipped with the latest technology, which made my visit smooth and stress-free. Dr Thomas is incredibly professional, thorough, and genuinely cares about their patients. They took the time to explain every step of the process, answered all my questions, and made sure I was comfortable throughout my entire visit. Whether it's a routine cleaning or a more complex procedure, Dr Thomas delivers top-notch care with a gentle touch. I especially appreciate their attention to detail and commitment to providing the best possible dental care. It’s clear that Dr Thomas truly loves what they do, and it shows in the quality of their work and the positive atmosphere they create. If you’re looking for a skilled, compassionate, and friendly dentist, look no further than Dr Thomas.I highly recommend them to anyone in need of excellent dental care

Fantastic experience: No one ever likes to go to the Dentist....but when I go Bridgett always makes me feel at ease! She even has a heater in her area if you are too cold! She is very thorough and explains everything extremely well. She is the best hygienist I have encountered. Keep up the great work Bridgett!!

Negative experience: Updated review as of 9/2/24 Glade Modern Dentistry Pros The office manager Izzy is a great addition to this establishment. She rectifies wrongs and goes above and beyond to meet clients' needs. Bridgett the dental hygienist is personable and does a great job cleaning my teeth. She provides detailed instruction and is a great educator. Glade Modern Dentistry Cons I’ve been at this office since 2020 and have seen six different dentists since I started. The turnover rate is high, and most of these dentists are new to the field with less than four years of experience. List of Dentists since 2020 Dr. Ahmad Dr. Ahmad Dr. Yemi Ajayi Dr. McBride Dr. Nitish Twari Dr. Brini Thomas My experience with Dr. McBride and Dr. Brini Thomas was subpar. Dr. McBride stated I had a cavity and the tooth needed a crown. I got a second opinion from a more experienced provider who explained the enamel was not intact but would only require a filling. Dr. Brini Thomas attempted to deliver my crown. When she had trouble placing it, she called Dr. Twari who forced it in place. The crown did not fit. Therefore, I voiced my concerns and Dr. Brini Thomas said to me and I quote, “We could have sent you out like this and you would have never known”. I know how to search Google and will get a second opinion when concerned. Furthermore, Dr. Brini Thomas would not have made that comment if I were brown like her.

Negative experience: I have had nothing but issues with this place. I tried giving them a second chance, and now I have to look for a new orthodontist for my daughter. The first time I got a nightguard. I used my FSA, and FSA sent them a check. I called and billing told me they received the check and I was fine. I was never told that they rejected the check because they don’t accept checks from FSA. I lost that money because I moved school districts and was told my the FSA provider that the funds were sent to my old district since my FSA due date to use funds expired. I was never able to get in contact with the right person at my old district to get my money back. Now, I’ve been sent to collections for my daughter’s braces and my daughter is being refused services when I told them my FSA renews on September 1st and I can pay the whole thing off. When she first got her braces I used FSA. She’s almost at the point of needing them removed. I have even told them that our finances are strapped with rent being raised, and me being diagnosed with Lymohoma in June. They don’t care about their patients, only money. They also refuse to give my husband a regular cleaning that’s paid for by insurance because they want him to pay $800 for a deep cleaning.

Fantastic experience: Great office! Staff is very friendly. I tend to get anxiety at the dentist, but Dr. Dave made sure that I didn’t not feel any pain during my procedure and made it run smoothly. Definitely will be returning.

Negative experience: Carry over from Yelp - Elite Review Alright, so... This review is based on the billing, nothing more or less. As I reviewed below, the customer service, the cleanliness, and the staff are all wonderful. The care they put into their patients seems genuine, just as the type of care; or maybe that's where it gets questionable. With what I'm here to share, it may sound as if, I'm contradicting myself. Now, billing. I'll say this, now. I'm very grateful I understand medical billing, even with this being dental; some things follow suit. On: 10-28-23- They took over my treatment (my braces were already on, I moved and needed to find a new Orthodontist) X-rays were taken at the same time. Nothing needed to be corrected or changed, I picked up from where I left off. Meaning, that being charged for services as if I was starting as a brand-new patient, wasn't necessary. 06-2024: My braces came off - I had a full cleaning. At that time, they wanted to do another complete set of X-rays. I mentioned, that I had them done in October of 23, and the insurance will not cover another set within the same year. They said that would not be a problem and if so, they'll take care of it at that time. I will have to deal with that on my own, I should have asked for that in writing and I didn't. Needless to say, the insurance did not cover those sets of X-rays. I was also, looking at what was submitted to the insurance and what was billable/paid. From the dates above 10/28 - 06/20: They billed my insurance a total of $9,094. $76 - Oral Hygiene Instructions: This is something I was billed for, but I'm a grown adult, I know how to take care of my teeth and should not have been billed for this. My insurance did not cover this and I will not, either. $22 - Fluoride: This is something I get once a year and will pay for out of pocket, but this is something I was not told would not be covered by the insurance. However, I already knew this. I am faithful to getting my teeth cleaned every six months, with my prior dentist, I've never had this issue. I always knew what my costs were before my cleaning and my costs were only for my, fluoride. If you choose to visit this office, I'd suggest you get the procedure codes for what will be done, YOU, call your dental provider and get the coverage information for those codes. When it comes to Orthodontics, I would suggest you look elsewhere. Again, their staff is wonderful, and the customer service is excellent; but when my money is being mishandled, that cancels out everything else.

Fantastic experience: Very helpful in everything we asked for, doctors and front desk were very nice and respectful, clean environment and amazing customer service! Highly recommend.

Negative experience: This place is inhumane and not transparent. They are creative in taking money from you and treating you inhumanely. They make fun of you because you do not speak English. I do not advise anyone to deal with these people. This is a very bad place.

Negative experience: The dentist refused to do a regular cleaning on my teeth which is all my insurance would cover. He wanted to a deep cleaning which I would have to pay out of pocket. They are just money hungry. Wasted an hour of my time to tell me he wouldn’t do a regular cleaning. I think any cleaning would be better than no cleaning. This dentist did not feel the same way. Greedy.

Negative experience: Horrible! My daughter has been in pain since we saw them and 7 hours later couldn't call in her medicine. Called the emergency number 3 times and still no help. I give negative stars

Fantastic experience: Im not much for writing reviews but thank you Dr. Brini Thomas. I’m glad you are now here at the Euless location. You took your time with my teeth including to set the crown. You also made sure that everything was aligned when several would have just been content. I appreciate not only your work but the way you treated me while on the chair. Thank you Nora for also taking good care of me. You were very gentle and patient with me. It makes me glad that you are there and I would like to continue to see you both there. You two are the best. Thank you.

Fantastic experience: Amazing experience. I had an appointment with Dr Thomas due to a bad gum bleeding . The doctor was very sweet , humble and on point with her diagnosis with no buttery attitude. She told me the pros and cons of my condition bluntly and was happy to get my services done .

Fantastic experience: I was so satisfied with their service..My Consultant Dr..Nitesh Tewari was friendly i feel very comfortable with him..I will recommend my more friends to visit Glade Modern Dentistry And Orthodontics.

Fantastic experience: They do a great job. Audrie , a dental assist at Glade was tremendous. She paid attention, was informative, and extremely helpful. Many of the doctors there are awesome. My experience is usually great. However, I do not recommend scheduling a cleaning with Dr. Nitish. He was not thorough, nor honest with me.

Fantastic experience: Great service, excellent doctor and very nice, compassionated people. Clean and very well organized practice. All services and billing explained in details. Very satisfied!!! 6-star

Fantastic experience: I called to get my mother scheduled at this office. Dawn in particular was kind and thorough. I feel at ease knowing she is in good hands. We haven’t had the best experiences elsewhere. Thank you!

Negative experience: Is this a dentist, or a used car lot? Dr. Ahmad was a fine dentist in the short time we interacted, but the rest of the experience was insulting and unprofessional. I've never walked out of a dentist's office until today. They did the usual first-time-visit stuff (x-rays, examination, photos, etc.), and Dr. Ahmad went over some basics of my oral hygiene. He then left the room, and sent in someone from billing to go over an extensive treatment plan that included multiple applications of a cleaning procedure most insurance companies (including mine) don't really cover or consider necessary. I had to tell the billing person several times that I just wanted the conventional cleaning, and not the pricey addition. She kept asking if it was just a matter of money. I kept saying no, it's also a matter of the dentist himself telling me my situation doesn't urgently call for that kind of work. She kept persisting that it was necessary for my long-term health. A billing representative or office manager is NOT A DENTAL PRACTITIONER. She is in no way qualified to determine what my teeth need, or to offer medical or dental advice of any kind. Each of the several times I told her I just wanted the conventional prophy cleaning, she would offer something along the lines of "Well, if you don't get this other treatment right now, you'll regret it later." Again, she is not qualified to make that judgment, and it's in direct contradiction to the dentist's assessment and my own chart. Does the dentist know his business-end staff apply these sales tactics to his patients? Probably so. It became clear that this woman's job was to upsell me on procedures that I didn't objectively need and that my dental insurance would not cover or consider necessary. She kept up the pressure, and wasn't interested in discussing alternatives. She acted like she was on commission to sell me on these extra procedures. She didn't want to listen to me as the patient. I walked out, and I won't be back. A dental office's primary concern should be the health of its patients - not relentlessly fleecing them with dodgy medical procedures costing hundreds or even thousands of dollars out-of-pocket. A dentist's office should also coach its support staff to listen to patients, and craft a treatment plan that works for them rather than for the office's bottom line. If you treat me like a rube or a cash machine, and not like a patient in need of dental care, then I won't be back.

Fantastic experience: Amazing service! The entire staff is so nice and understanding. I got my wisdom teeth removed from there and the whole process went so smoothly. Definitely recommend

Fantastic experience: The staff are very friendly and very good explaining everything to you. Love the hygienist and the new Doctor. I recommend them 100%

Negative experience: This office has gone down hill from my first initial visit. Today was the last straw, and I will definitely be looking for another dental provider. Dawn was unable to communicate with me today and literally put the phone down and said she couldn’t deal with me to her coworker. This is great customer service, and very professional! In other lines of work, this calls for termination for treating your customers like that. Don’t waste your time here!

Fantastic experience: Dr Ajayi is so skilled and accommodating. She has a very caring heart for her patients. I will add that her staff creates a caring atmosphere also. So fortunate to have their support.

Fantastic experience: Absolutely the best dental practice I’ve ever experienced. Dr. Ajayi, Adrianna and Brigett are accomplished professionals who listen and answer any questions or concerns that I have.

Fantastic experience: Just finished a 6 hour dental visit here (I had a bunch of issues.). Staff was very accommodating and friendly. Dr. Ajayi was very knowledgeable and laid out the treatment plan very well. I look forward to continuing my treatment with them. PSA: Don't skip dental checkups!!

Fantastic experience: Recently moved to this part of town. LOVE this dentist. Friendly staff, nice office, Bridgett was my hygienist she was awesome! Highly recommended!

Fantastic experience: Latest visit showed how exceptional this place is. They not only make you feel very comfortable, they are definitely professional and not an outfit that is going to take advantage. Dr.Opeyemi Ajayi, was unbelievably professional. What sold me on her was, she agreed with everything that my dentist in Pittsburgh had told me. I'm excited for the future of what can be accomplished by this wonderful person. Thank you so much, you have put a not young man at ease.

Fantastic experience: The receptionists, Izzy and the other sweet young lady whose name I failed to get, as well as my wonderful Hygienist Keely were extraordinarily! Best service and care ever! Also the Dentist was truly amazing and professional! Two thumbs up !

Negative experience: I normally don't do reviews BUT considering I emailed my disappointment in how I was handled as a potential client without any response, I'm taking this measure. This is the email I sent to their office 30 days ago (Aug 9th, 2023). I've yet to receive a response. _______________ Hello, I had an appt at 2pm which was mistakenly in you all’s system as 1 pm as told to me by ANNA COOPER as she called me at 1:25 asking if I was still showing up thinking I was late. 1) I’m not upset at that mistake, what I am annoyed by is ANNA'S inability to be apologetic, show any empathy, and find a healthy solution for a first-time client. Her nonchalant energy was VERY off-putting and inconsiderate. 2) I was encouraged to get there quickly before the dentist leaves and get whatever portion of my teeth cleaning done . Which sounds ridiculous. (I'd rather not feel rushed and feel as if I'm inconveniencing anyone when I'm the one who was inconvenienced.) Plus, I'd rather not split up something that should take one session. 3) ANNA COOPER was completely dismissive and took no accountability on this clear and obvious error in scheduling. Things happen but would have been nice to have someone act like they cared that my day is thrown off alongside other plans being bypassed due to this event in my calendar. 4) Overall between the mishap and her behavior, I’m disappointed as I was excited to give my business and health to your company. My big issue in all of this was her tone, behavior, and inconsideration for my time, money, and schedule.

Negative experience: Our family was scheduled a regular cleaning appointment but it was always endup adding a lot of unencesary procedure which costly (almost 1K). I looked my explain of benefit after visiting them which is not cover by insurance or duplicate. this one of warning from our insurance "According to our guidelines, the fee for this procedure is considered to be part of, and included in the fee for a completed service. Please refer to Section 4 of the Dentist Handbook for information regarding dental policy and clinical guidelines for this service. (EX718)" It used to be great dental place when Dr Javeria Ahmed team was there. Now they are leaving a couple month ago.

Fantastic experience: Greatly improved since new ownership in April or May 2023. Last two visits have been excellent. They treated me on time and with care. The new receptionist is cheerful and helpful. Dr McBride was caring and helpful. Will definitely come back for my future dental needs.

Negative experience: If you don’t have hundreds of dollars to pay for special cleaning and laser treatment they don’t even bother to give you a routine cleaning. Will never go back never recommend. Place is a scam.

Fantastic experience: I had to change insurance companies for better dental, and feel so fortunate that I found Glade Modern Dentistry. It was nice to sit in Dr. Ajayi's office to discuss concerns before we went to the chair. Naomi, her assistant, was kind and took good care of me. The dentist herself was easy to talk to, very thorough and knowledgeable. I had 3 crowns put in on two different days, great experience. Very short wait.

Fantastic experience: I was in from out of town with a cracked tooth, they got me in very quickly, diagnosed and created a treatment plan and had the tooth root canaled and crowned within 3 days. Great job Glade Dental!

Negative experience: I scheduled a cleaning appointment with them but they only did X-rays. They wanted me scheduled to remove my wisdom teeth but they are fine. I have great dental insurance but they wanted me to pay $560 for just regular teeth cleaning. I’m not going back for sure!

Fantastic experience: Dr. Karim and Ajayi were tentative and listened to my concerns. They convinced me with facts and empathy to save my tooth through root canal rather than extraction. I am grateful for them both!

Negative experience: Brandy is so bias and racist. Rude also. I been calling for a year and my card still trying to get charged for braces i never put back on. It is damaging my relationship with my bank! And my credit… i asked them to either put it on or call the place to inform them to stop payment. I spoke with metlife and they inform me THEY JUST have to call and inform them WHEN I HAD MY BRACES AND WHEN I SIGNED THE PAPERS THEY WILL BACK PAY IT EVEN WHEN IF I DO NOT USE THEIR COMPANY. Talking to brandy is like talking to a brick wall. She wants to be right all the time. They hide reviews also i have multiple accounts

Fantastic experience: A family-friendly Denist office, great people with great personalities. Clean, fresh, and accommodating. They greet you with a smile and send you home with one.

Negative experience: I Really do not want to trash you publicly. I Would however like to have someone work on me that is more focused on correcting my issue. I Realize you have a high productivity rate to deal with.but the cost of this yesterday left me with my face throbbying in pain all day yesterday. And I am seriously afraid to return and have this work completed.

Fantastic experience: Dave and Keely have been wonderful to work with. They’re so patient and thorough. I feel like I have a better understanding on my dental health. The front desk has also been very kind!

Fantastic experience: I see Dr. Dave at this office and drive 45 mins to see only him. They have other offices closer, but I prefer Dr. Dave. He does quality work. I can trust Dr.Dave to be honest with his recommendations. I use to dread going to the dentist. Dr Dave and staff make me feel comfortable.

Fantastic experience: I am a patient at Glade Modern Dentistry. I move to Texas recently and had to find a new dentist. So glad I found this dentistry office. My dentist is great! He is very personable and makes you feel valued as a customer. But I wanted to share my experience today with the hygienist that I saw today Bridgett. She was great! She was very thorough in explaining everything that would be occurring and took the time to give to me her recommendations for my future dental needs. But what impressed me the most was she did not hurt me at all! That tells me she is very skilled in her profession and knows what she is doing. If you are looking for a good dentist office, I have no problem whatsoever recommending Glade Modern Dentistry.

Fantastic experience: Glade modern dentistry has given me the confidence to go back to the dentist. I have dental trauma and they have worked with me slowly and carefully together to make me feel safe and at ease. Would recommend to anyone who is looking to give the dentist a second chance.

Fantastic experience: I had a root canal with crown done yesterday. It was the best dental experience I have ever had in my life. Thank you Dr Ahmad and Team - Norma, Angela, Jen, and Renee!

Negative experience: These guys are not dentists, they are salesmen. I went to them to do basic cleaning, but they tried to upsell me a costly service that I didn't need and when I refused, they refused to do basic cleaning. I'm on my way figuring out whether it was legal (most likely not). If it happens to be illegal, a complaint to the responsible institution will be my next step.

Negative experience: My daughter was scheduled this morning for a 9am dental appointment and when we arrived at 8:45sm. Brandy the Office Manager said they would not be able to see my daughter because I did not confirm the appointment. I informed her that I received a call from their office at 5pm on yesterday and I was still at work and was not able to answer the call or return the call at that time. She then stated “She was in the office until 8pm last night and I could have called to confirm “. Well Brandy how was I to know you were in the office until 8pm? Why did you not make the call earlier during the day like most dental offices do, to confirm the appointment? You also stated I could have called the 24 hr line to confirm. I was never aware that your office had a 24 hr line that I could have called to confirm and I have been bringing my daughter to the office for two years. You were unbothered and very rude and I strongly feel that it was because of the color of my skin you made such harsh decisions not to allow her to be seen. At this time I have no choice but to continue my daughters orthodontist appointments there because that’s where her braces were put on and if it was not for that we definitely would not be going back. I definitely would not recommend this place because Brandy the Office Manager is racist and rude.