State Valley Dental
At State Valley Dental, our doctors and staff are dedicated to providing affordable dental implants near me in the Cuyahoga Falls and Akron area. We offer single tooth implants and whole mouth dental implants as well as all dental services under one roof for the whole family. We offer the lowest dental implant cost as well as cleanings, X-rays, crowns and caps, facial services, and more. We even have an in-house orthodontist who can apply braces and low cost Invisalign. You'll find what you're looking for at affordable rates thanks to our flexible insurance policy. Visit us and find out how we can be your one stop dental shop for all of your family's dental needs.
Opening hours
- sunday: (closed)
- monday: 7h-15h
- tuesday: 7h-15h
- wednesday: 7h-15h
- thursday: 7h-15h
- friday: 7h-15h
- saturday: 8:30-14h
Photos of State Valley Dental
Services and Treatments
State Valley Dental: Reviews
Negative experience: Every treatment I received at this office caused new, costly issues. Dr. Chung performed multiple root canals and crowns -- specialists later showed me on X-rays that he missed roots in every single tooth, leading to reinfections and expensive retreatments. Years later, Dr. Barry perforated my tooth during a root canal, hid the damage, lied that it went fine, and sold me an unsavable crown. During an extraction, she also scraped the adjacent tooth so severely it is now decaying. This office prioritizes high volume over quality care, never providing a proper treatment plan. I am now paying thousands out-of-pocket to correct their mistakes and repair outright damage. Find a dentist who takes their time -- it will save you a fortune. I will never trust them again.
Negative experience: Well I originally had an appointment back in 2025 for teeth cleaning the office called me and they had to cancel it for scheduling conflicts with the office so I had to reschedule it to Aug 1, 2026. I go for the appointment and get there ten minutes early and sat and waited for 45 minutes meanwhile no one has said anything to me before hand that they were running behind and when I asked why it’s taking so long the answer I got was because of a new computer system we’re using it’s making us run behind and couldn’t tell me how much longer of a wait it would be. I’m just very disappointed because my mother has gone here for years and loves Dr Marino and speaks very highly of him.
Negative experience: Went in April for tooth pain and was told I needed a root canal and a bridge. I was shuffled out very quickly and told I'd receive a letter in the mail from my insurance company to see what I would owe. My former doctor left this practice after Botox, fillers and cosmetic procedures started taking over the office. Went to a second dentist for a second opinion and told, I needed none of that work. This is not the same practice it was once was and I would HIGHLY RECOMMEND finding another practice. They're just fleecing the insurance companies and ruining people's mouths.
Fantastic experience: As always, a very great experience. My tech is such a warm individual. Today was cleaning , flossing and polishing. It was so great. Never once was there a sign of pain. And the Dentist in place of Carlos was very pleasant and professional.
Fantastic experience: Once again, Dr Chung is the best! Had a crown redone yesterday. A seamless experience with a professional and kind dentist. Also the reception, billing and dental staff are very helpful and communicative. And a beautiful view of nature outside the window is extremely relaxing... a special perk to help get you through a procedure.
Positive experience: They're great; they're helpful; they're knowledgeable in their profession and extremely helpful and knowledgeable about insurance companies. Just don't expect them to call you back when they say they will. I kept calling to see if my insurance company had approved what I needed. They kept telling me we will call you when it does, we will call you when it does. A couple weeks later I got the paper in the mail saying it was approved and figured they would be calling soon. Life got busy for me in 3 months later I realized they never called. The same thing also happened to my mother. So.. my advice is to keep calling them even though they tell you 'they will call you'.
Fantastic experience: Nicest dental office I've ever been to
Fantastic experience: The staff handled my service with care, could barely feel my injection. Great work.
Fantastic experience: The staff and Dr Mike are so warm and comforting. The facility is clean and ran nice and I didn’t wait even 5 minutes in the lobby. Amazing dentist.
Fantastic experience: I’ve been coming here for years, and I can say without hesitation that my hygienist, Denni, is the best in the business. Book early—her schedule fills up fast—because she absolutely rocks. I used to receive care at DentalWorks in Stow, and switching providers was one of the best decisions I’ve made. Dr. Barry has done multiple crowns and fillings for me, and she’s an expert through and through. Minimal discomfort, great communication, and always receptive to feedback. After my previous experiences elsewhere, this place was a breath of fresh air. I haven’t been back to DW since. I even voted for them as Beacon’s Best this year because, in my opinion, nobody else comes close. To the rest of the team—Sr., Jr., and the entire office staff—you’re all amazing. Every visit feels like walking into a family. Highly recommend.
Negative experience: Dirty.
Fantastic experience: BEST DENTIST ive ever had...The staff and doc are always friendly!!! They always go above and BEYOND to take care of the issue causing your pain/discomfort. My husband and I both, have been going here for years because of teeth problems and numbing issues, but there is never any problem with the doc taking our comfort into consideration. I'd recommend STATE VALLEY DENTAL to anyone & everyone!!!
Fantastic experience: I always have a positive experience at State Valley Dental. Everyone is friendly and professional. Easy to make appointments. When I've needed work, I didn't have any problems afterward.
Fantastic experience: The front desk staff have a friendly, comfortable welcoming. Dr. Chung is an awesome dentist and I trust his judgements in keeping my teeth healthy and a wonderful smile! The dental hygienist Deni is a gem of light to a healthy and bright smile too! I feel very comfortable and relaxed with their care and I recommend State Valley to all of my family and friends. Happy Smiles!
Fantastic experience: Excellent as always! Dr Carlo Marino and his staff are professional and friendly!
Fantastic experience: Dr Chung kept me informed throughout the procedure and made sure I was comfortable.
Fantastic experience: Dr. Mike Moreno pulled a back molar for me. He was so careful I did not even feel when the tooth came out. He spent a lot of time taking care of the site afterwards. It was a very good experience.I recommend him with 5 stars
Negative experience: I was told I needed a crown on one of my teeth at my check up in the beginning of February. Was told it would be submitted to my insurance. Got a call back in March, the claim was submitted to the wrong insurance company. They said they would submit it again through the correct insurance. A month later, beginning of April, still nothing from them. I contacted my insurance company to see if the claim had been submitted, they said no. My insurance called State Valley Dental to confirm I was covered for the procedure, and that State Valley Dental would be contacting me to set up an appointment. That was three weeks ago. Poor, poor customer service. Update: Today is Tuesday, April 28th. It has 3 weeks since my insurance company contacted State Valley Dental to inform them I was approved for the procedure. State Valley Dental informed my insurance company to pass onto me that they " would be contacting me soon" to schedule the appointment. Three. Weeks. Ago. Followup from owner response: Apparently you did not fully read the original review...
Hi Matt, after reviewing your account our office did receive your authorization and left you a message on 3/27/2026 to schedule your dental work. We will following up with you via phone call to discuss more in depth. We apologize for the lengthy process it is for preauthorization's.
Fantastic experience: Mike is a very good and complete Dentist. You will be very lucky if you get him to do your needed work. Very Personable
Negative experience: Very pleased with the way I was treated. That was innitialy Until the office screwed up. I had insurance coverage for implant. It was the office negligence or mistake or whatever . They did not sent the prior authorization on time. Ins did not pay because of that. And they now want to collect money from me. Shame! And they never apologized Let me add more: today April 12. 2026 I am a senior of 76 .I came to USA 35 yr ago. The office messed up, they did not apologized, and because I had the courage to tell the truth they discriminated against me. They refused to do the tooth cleaning . I had the appointment and they just rejected me. Horrible!
Seeing a one-star review is disappointing, and we take it seriously. If there’s anything we can do to address your concerns, please reach out at [email protected]
Positive experience: They do a great job, and even at 7 in the morning the people are friendly.
Thank you so much Nichole. We appreciate the compliment and always strive for 100% satisfaction from our patients. Let us know how we can improve to earn a 5 star rating from you next time.
Fantastic experience: Dr. Chung is very caring and down to earth. I recommend him to everyone. He is experienced and he has been fixing my teeth for many years and he always treated me with care and compassion. Tiffany is also great in every way. Chelsie is knowledgeable.
Negative experience: This was the most horrible experience of my life. I am completely traumatized. Will never go there again or bring my young adult children there. I believe I have a Malpractice case on my hands which I I plan on pursuing after my visit today. Absolutely unprofessional and appalling. From the first visit I should have known. I wasted a year of my life going to appointments that should have taken 3 months tops. Not only did they waste my time and money they pulled teeth that didn’t need to be pulled and never were able to complete a partial in 1 year. Worst dentist ever and I have lived in many states been to several dentist offices and this is by far the worst I have ever been too. Don’t go there
We sincerely regret that your experience with us led to a one-star rating. That’s not the level of care we aim for, and we’d like to make things right. If you’re open to sharing more, please reach out at [email protected]
Fantastic experience: Dr Mike got me in and did a great job removing an infected tooth.
So happy Dr. Mike was able to help you out!
Negative experience: 5 weeks for dental emergency appt..no waiting list or “let me see what we can do”. Just trying to avoid national chains….
Hello Kevin, we apologize for the long wait time to get into our office. We do offer emergency walk ins if you are in pain or swollen. However, exams with the doctor are booking out for other types of appointments. If you are in pain, we invite you to utilize our emergency walk ins.
Fantastic experience: Best dentist place ever Dr berry is amazing
We’re grateful for the positive rating! Thanks for choosing us and we look forward to your next visit.
Fantastic experience: I’ve been there twice after moving back into town. Both GREAT and fast treatment experiences and I highly recommend them!! Was treated with care and as a person not a customer.
We love what we do, and reviews like yours make it even more rewarding. Thanks for taking a moment to rate us!
Fantastic experience: I absolutely love this dentist office.. State Valley is an amazing dentist office the staff there are absolutely incredible and Dr Chong is one of the most amazing dentists on the planet. He's a miracle worker and makes my mouth and smile beautiful. I appreciate him and everyone in that office included. Not to mention the head Dental hygienist and her staff are incredible as well. It makes going back to the dentist as something I look forward too. Than you for all you do State Valley Dental!
Thank you so much for your kind review! We are thrilled to hear you had a great experience with us. Our team works hard to deliver exceptional service, and it's wonderful to see that reflected in your words. We look forward to seeing you again!
Fantastic experience: I had a really great experience at State Valley Dental. Dr. Mike was extremely gentle and I felt little to no pain during my extraction, which honestly made a huge difference for me. He made me feel comfortable the entire time talking me through it and eased a lot of my anxiety. The staff was also very friendly and welcoming. Thanks to him, I definitely feel much better about going to the dentist from now on. Highly recommend!
A simple rating like this goes a long way in helping others find the care they deserve. We truly appreciate it!
Fantastic experience: After a tooth 'cap' popped off, I was able to schedule an appointment for noon thefollowing day. By 12:30, I was back in my car with the cap glued in placed. This was a 10 experience.
We’re grateful for the positive rating! Thanks for choosing us and we look forward to your next visit.
Negative experience: The receptionists are very very rude I got to my appointment a minute pass there grace period they didn’t want to take me which was totally okay I understand they have rules but what was not okay was the two lady’s in the back made very loud rude remarks about me and mind you I’m 17 years old and two grown woman sat there and made comments about me and stared at me it was a very uncomfortable situation for me and every other experience me and my mom have had there has been pretty bad they chipped my tooth while working on it the wouldn’t take accountability there just not very nice people and they need to be trained better Dr.mike is a good dentist and I do appreciate him but that’s about it everyone else there who I’ve met and spoken to is beyond rude and snarky I’m very disappointed in the way they think that can treat people
Dear Emily, I am sorry to hear you felt frustrated during your visit. I understand you were unhappy with our late arrival policy, which our team is required to follow. I apologize that this caused a negative experience for you. Please feel free to reach out to me directly at [email protected] if you'd like to discuss this further.
Positive experience: I came to Dr. Barry for my very first fill in she speaks so softly and makes what’s a very unpleasant experience much easier. They also got me in quickly with the cancellations as we all know good customer service is hard to find no problem at State Valley Dental though.
Fantastic experience: Deni is the best dental tech! I love to get my teeth cleaned THERE
Wow, thank you for the 5 stars! Were thrilled you had an awsome visit.
Fantastic experience: The staff is very friendly and helpful. My teeth feel much better after a visit.
Fantastic experience: I highly recommend!! Dr. Chung is always so professional and kind. My dental nurse Tiffany is just incredible, she is compassionate, considerate and very understanding. This dental office has helped me so much and have made me feel like I truly have a dental team who hears me and helps me!! Thank you
Fantastic experience: Doctor Michael is the best. I had a dental emergency. I called them at 7:30 AM. I was in by 8 AM the same day and I was walking out of there by 9:30. They took care of my emergency. They took away my pain. Those people were awesome and his assistant was amazing thank you Dr. Michael I will be back and I will be telling my friends and family about you and your office thank you.
Negative experience: I called when I made the appointment three months ago. I told them what I was coming for. I was given prices for options if they were not able to retreat I was Quoted $350 for a partial, but I was told they did retreats here. They allowed me to drive all the way from Massillon even though I contacted them before I left the house this morning to confirm everything I never got a prior a call yesterday to confirm my appointment so I had to call and make sure I still had an appointment and then to find out that you don’t even do the service that I was told that you did by your employee I think it’s really shitty customer service, very non apologetic. Just “oh that girl only worked here 4 days” clearly, better training is in order
Fantastic experience: Today (12/23/2025) another great visit to State Valley Dental. This was just a cleaning and check-up but the staff was attentive and discussed whatever questions I had. Great work by Dr. Carlos Marino again. For years I went to another dentist and lost many teeth, looked terrible, and could barely chew. I have been with Marino for about 10 years, and all his work has been excellent!
Thank you for your wonderful review, Brian! Dr. Marino prides himself on ensuring the best care for his patients and we appreciate you being a patient for a decade with him!
Fantastic experience: Dr. Barry and her entire staff were so amazing and compassionate. I had an emergency dental situation...they fit me me in and was able to diagnose and provide a solution. Highly recommend both Dr Barry and staff.
Thank you for the 5-star review, Susan!
Fantastic experience: I had never had such a pleasurable experience with a root canal until I went to State Valley Dental. My doctor was extremely nice and gentle! I hardly felt any discomfort! I truly recommend this dental practice!
Fantastic experience: Great service and very friendly. They work as a team and do everything they can for you. I highly recommend them.
Fantastic experience: Big "THANK YOU" to Dr. Waked for taking such good care of my family and I. Kind and caring. A great dentist, and a wonderful person. Also, thank you Tiffany and Lisa. You're both amazing. Ron Harris
Thanks for the 5-star review!
Fantastic experience: Great place. Everyone seems very friendly and welcoming and helpful. Susan is a great hygienist.
Fantastic experience: My wife was just at a different dentist and that dentist she hated so I told her original dentist was around the corner and she went there and now she is alot happy you know that they say happy wife happy life and this time it's true
Fantastic experience: Excellent experience. Dr. Barry is so kind and gentle. Blessings to All whom work there!!
We'll be sure to share your comments with Dr Barry she will be thrilled to know she made such a great impression.
Fantastic experience: Chelsie was great. Fantastic communication, very informative and makes sure you understand everything. Makes ya feel welcomed....
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Chelsie provided you with outstanding service.
Fantastic experience: Transparent with cost, always making sure I’m good and as comfortable as can be, shows the monitors to explain what he’s seeing and what needs to be done. 10/10 from me. And I have always disliked the dentist
Fantastic experience: The State Valley Dental team is always polite and nice, the only issues I ever have is getting on the schedule since they have so many happy clients!
Fantastic experience: Susie was absolutely amazing! I was very nervous and she was very calm and reassuring. I appreciate her very much. The Dentist is young, only minor thing about him is he could work on his bedside manor- felt rushed and had a minor attitude. But if I could nit pick that would be all. Front desk very friendly and welcoming. Clean, clean, clean! And fast! Highly impressed!
Fantastic experience: Always friendly , always explains procedure, always checks to see if you’re ok or have concerns or are uncomfortable. Best dentist I’ve had in years.
Fantastic experience: I had my first root canal that was preformed by Dr Barry. She talked with me throughout the procedure and the young lady who assisted her. Dr Barry did a fantastic job though uncomfortable, I've been pain free since I walked out the door of their office. Thanks again Dr Barry. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Amazing Place!!!! Everyone is so knowledgeable and helpful. I would definitely recommend this place if you are looking for a Dental Office.
Fantastic experience: My hugeness is great and always making sure I am not in any distress. I never get to see my dentist any more. He is apparently too busy
Fantastic experience: I have had a great experience at state valley dental. Dr chung did my root canal and crown, he was very professional and kind. Highly recommend. Thank you Dr Chung and Thank you state valley dental!!
Fantastic experience: Years of being a patient of State Valley Dental. Very thorough, and very professional. Friendly staff, texting provided for reminders. They handle pre-insurance financial quotes so you know your position as to responsibility.
Thank you Mary
Fantastic experience: Love this place, very friendly and efficient.... You can tell the employees enjoy what they do. They work very well as a team and have great communication. Highly recommend, thankyou for such good work ! Dr. Michael Marino and Rohan are awesome
Negative experience: Called yesterday and was told to come in at 6:30am for dental emergencies. So I used my last half vacation day and got a baby sitter. 8am hits and I ask for an update and was told- probably not until 11. The procedure would probably take an hour, meaning my half day was gone and I wouldn’t be able to get work done. My back tooth is broken and I was unable to get it fixed. The staff was extremely sarcastic and not helpful when I explained my situation. I asked if I could be notified if I go to my car, I have medical complications and needed a break and wasn’t able to even get that. Do not recommend
Fantastic experience: I am extremely happy with Dr Barry and the staff at State Valley. I had been to other dentists that just didn't listen to me. They recommended treatment that my insurance didn't cover which resulted in thousands of dollars out of pocket.. State Valley actually listened to me, put together a treatment plan that fits my budget and treats the problems I'm having without sacrificing my smile. I'm actually excited to get started.
Fantastic experience: Dr Marino has been my dentist for a few years minus a couple years when he changed offices. He has always been informative and his skills are unmatched. I recommend his office highly!
Fantastic experience: Dr Marino is the Best I Love him!!! I have been going to him for 30+ years and as long as he will have me, I’ll keep going to him. he is NOT Aloud to retire!!! and the staff is the Awesome too along with Dannielle the hygienist and the staff too!!!! oh I cannot forget Angela Marino, I just can’t say enough good about them all!!! I Love everyone of them God Bless them all ❤️♥️
Fantastic experience: Dr Chung is a very good dentist, he and his 2 helpers were very professional and it was my best dental experience I have ever had.. thanks 3/6/25
Negative experience: I will never go back here. I cancelled all my future appointments here as well. I got filling done here and they said I had 16 cavities. I got what I thought was half the fillings done here and they wrecked my mouth. They had to numb me 3 times and it still didn’t work. I had pain in my mouth over two weeks after the fact. 6 months later and I still can not chew on the side I got the fillings done because of how sensitive they are. They also hit right by my growing wisdom tooth when they tried to inject me 3 times and it is still swollen to this day and they had to give me antibiotics for it at the time and were so rude when I had called. My bite is off as well. I went to a new dentist and they said I only have 7 fillings and one of them is one that state valley just “filled”. They made me feel awful about my teeth and said I grind them in my sleep and basically degraded me about it and just kept saying how bad it is and how horrible my teeth are. New dentist says that’s not the case and that my teeth are in pretty good condition and they will get me a fitted nightguard. Do not go here.
Fantastic experience: State Valley Dental in Cuyahoga Falls is an amazing, professional and outstanding office. The staff there is incredibly efficient and professional. My hygienist, Melissa knows my fear of dentistry and she goes the distance to help me relax and does such a wonderful job. She is always respectful and personable. She’s the best!!!
Fantastic experience: Dr Chung and the staff were great! I was an emergency walk-in with a tooth with an exposed nerve , they did a root canal, and I didn’t feel a thing! Thank you so much, for your kindness and professionalism. Definitely recommend.
Fantastic experience: Absolutely the best experience at the dentist I've ever had. Every single person from The hygienist to the dentist everyone was exceptionally nice, caring , appointment was right on time. Very clean and I'm glad I choose this place!
Fantastic experience: I had my first toothache this year and have been turned away from my own dentist and had to find an Oral surgeon to remove it. I found State Valley dental , they took my insurance AND, has walk ins 4 days a week! While everyone else wanted to schedule me months out, they said come in by 6:30 and we can help! And they did! I can’t not express how smooth and painless this whole process was from start to finish! The Dentist and all the techs there that I encountered were FANTASTIC!!! I am so thankful she was able to get the tooth out without invasive measures and she was just all around wonderful! Thank you so much State Valley Dental! You literally SAVED MY LIFE TODAY!
Fantastic experience: The other day was my first appointment at State Valley Dental, and I was very pleased with the care I received there. I made another appointment to get a root canal done, then (hopefully) get a crown made for that tooth. I love that this clinic takes my Medicaid Buckeye Health Plan Insurance, and I can finally get this dental work done! I also need a deep gum treatment done every three months, and can get everything done there, at one place. I'm giving this office a five star review, because they deserve it, and the whole staff was very polite and kind.
Fantastic experience: Top notch dental care. The dental hygienists are very kind making your experience as comfortable as possible. The only negative(if you can call it that)is it can be hard to get an appointment because everyone else wants to go there.
Fantastic experience: Dr.Berry is the most incredible dentist I've ever seen in my life. I will never go to another dentist besides her!!! She is so understanding and truly cares about her patients!!!
Fantastic experience: This was my first visit to State Valley Dental. They are a very busy office, but the flow and organization was top notch. I was there for an exam due to tooth pain and they were able to get my root canal done same day. It was absolutely painless and the dentist took her time and made sure I was comfortable throughout the whole process.
Fantastic experience: Each and every visit to Marino & Associates is met with a high degree of professionalism and genuine care. Dentistry just doesn't get any better than this.
Fantastic experience: I had a very pleasant experience. I hate going to the dentist so I appreciate how exceptionally kind and considerate my dentist was. I definitely would recommend them to others!
Fantastic experience: The Hygienist called me in early. We arrived early because we didn't know abut any traffic problems with snow. She got my xrays, cleaned and polished my teeth and had Dr. Marino examine me. He explained what my problems were and we set up a visit to correct them. As a former Dentist I am familiar with what a quality practice is and this is one of them.
Negative experience: Had a consultation visit over 2 months ago and haven’t been contacted about anything. Have called and requested my information on my procedure be faxed to my insurance company. Was told it was and that wasn’t true. Have called numerous times over the past 2 weeks and they have still not received it. Called today and some lady told me it would be done today and yet it wasn’t. It’s stressful enough to have this done but not as stressful as basically being lied to. Very very disappointed in the lack of concideration for my request. Basically zero help on this from anyone.
Negative experience: Had a appointment at 8:30, was asked to sit and wait for my name. I sat there for an hour only to be told it'll be another 10-15 minutes. So I sat for another half hour. In the hour and a half I sat there, 6-7 patients went in ahead of me, people who had just arrived. I won't be returning.
Fantastic experience: My family and I been going here for atleast 9/10yrs absolutely love this dentist office. Always clean, professional, staff is nice and smiling. Friendly environment always I will recommend this dental office anytime. Thank you for your service! Beverly Neely
Thank you so much for taking the time to write us a review. We so appreciate it.
Fantastic experience: A very pleasant and professional atmosphere. The people are kind and care about their patients. They took care of my needs without trying to upsell me on thousands of dollars worth of unecessary extras.
Negative experience: I really loved this dentist. But I unfortunately got dropped as a patient because I gave no notice to not being able to make my appointment. I not only had woke up late but woke up sicker than a dog. I wasn’t about to go into their office sick out of respect. But they said they couldn’t see me anymore and would be happy to transfer my records. I am not one to even no call no show either. I’m extremely disappointed because I had finally found a dentist I really liked and trusted.
Fantastic experience: I’ve been a patient of Dr.Carlo Marino for many years and always have a good experience when being seen by him and his professional staff. I recently had my teeth cleaned and the hygienist was wonderful. I was also seen by Dr. Mike Marino who appears to have the same mild touch as his dad.
Thank you for such a lovely review, Martin! We're so pleased we could give you a good experience!
Fantastic experience: Greatest dentist office in the world. Very professional very clean all the people are real nice. Seems like you're in and out in no time at all with no pain at all. They truly care about my teeth.
Fantastic experience: I’m very pleased with the most recent experiences I’ve had at State Valley Dental. Dr. Chung listened to my concerns then did a fine job on my teeth. Additionally he answered all questions when asked. Tiffany was a hoot which always helps to assuage any anxiety about getting dental work. Hanna was helpful over the phone and in-person. Susie did a great job with cleaning my teeth and was very personable. Great experiences!
Fantastic experience: Dr. Marino and his staff are some of the friendliest, knowledgeable and professional people I have ever seen! You can tell that each of them are passionate about their work and strive to take care of their patients! Keep up the great work!!
Negative experience: “They” Don’t hear you, they don’t care about you. They Don’t treat you in a timely manor when they do, They don’t treat you right! So many other places for dentistry in this area Nobody deserves this kind of treatment. Regardless of their dental hygiene Everybody deserves more than this processing factory can ever give!! Fact!
Hi Patricia, we see your experience was fairly recent. As we strive to provide excellent service across the board, please give us a call to discuss this in detail and provide solutions.
Positive experience: Visited as a first time patient with Dr. Barry for a crown and want not impressed. They claim they never received my records from previous dentist but I confirmed they were emailed a week prior. Additionally they tried to schedule out my next visit 4 1/2 weeks! Claimed that's how long it would take for approval. My last approval was done in 3 days and confirmed with my insurance it would take 7 days max but usually less. Also tried to tell me I had to have the estimate "released" from my previous dentist or it would be declined. Another falacy disproved in a discussion with my insurance. Staff was generally nice but did not give me confidence they knew what they were doing. I'd rather paid out of network than come back here and have them work on my teeth. Disappointing first impression.
Negative experience: Dr. Barry did my crowns and I look like Roger Rabbit! Let’s not get started with Kayla who does the insurance authorizations. It took an entire year to finally get approved because she continued to send the incorrect X-rays or paperwork from dentist. She told me that they would never get approved since they were denied several times and they finally did after I had to request for her to send additional information every single time. When I wasn’t happy with my crowns and asked for them to be fixed they decided to kick me out of the practice. Again this is another day after asking lazy Kayla to confirm an additional authorization because she obviously hates her job! I have now requested my records and file three different times with no prevail! I will be seeking an attorney for this horrible experience! Dr Barry hasn’t been practicing cosmetic dentistry for long! I believe that she’s a very new addition to this office. Run! Do not go here!!!
Fantastic experience: I had an emergency a recorded message called me back and said to be one of the first three people there the next morning by 6:45 am. I was the there at six. I got in to see one of the best dentist's I've ever been too. Trust me when I say I hate going to the dentist. State Valley Dental has changed my mind about being afraid to go to the dentist.
Thank you for your review. Glad you had a great experience.
Fantastic experience: I have been coming here for many years and have always had Great service. The cleanings are very through and the staff is always friendly. They even take the time to clean and inspect my night guard and check for proper fit. Dr Marino and his staff always take their time and make me feel at ease. I am never nervous going to the dentist and alway feel great when leaving. Thanks
We are glad you had a great experience. Thank you for the 5 star review.
Fantastic experience: I had tooth pain and I was going on a trip the following week. I went into the office without an appointment knowing that they schedule months in advance. They called me a half hour later and took an x-ray and saw that I had a small cavity and filled it immediately. These guys are pros and I have been working with them since 2009
Fantastic experience: Dr Chung is a genious! I speak so highly about him because he has not let me down, I’ve been going to state valley dental for 20+ years! Dr. Chung is kind, professional, and administers the most pain free novocaine shot I’ve ever experienced! He explains in detail all options to make a dental repair. I have a problematic overbite! He has gone above and beyond to make my 5 crowns perfect! Thank you Dr Chung for always getting me in quickly and for repairing my mouth with 5 beautiful crowns and several fillings! Thank you also for taking care of my sons dental emergency the same day I called! I am so very fortunate to have such an awesome dentist! Thank you thank you thank you
Fantastic experience: I hadn't been to the dentist in years because my phobia is so bad. I had to go because I lost a tooth in the front and another one was cracked. I had been to another dentist a few months before and got an exam and treatment plan. Not only was the dentist rude, i was told that I had no choice but to have my other 2 front teeth pulled even though there was nothing wrong with them. I was able to get an emergency appointment here immediately. They made me feel very comfortable as soon as I walked in. They didn't judge the condition of my teeth and the staff was professional and extremely competent. Dr Marino did everything in his power to make sure I was comfortable and pain free. I have already recommended them to 3 friends. Thank you!
Thank you for the 5 star review. We appreciate you and so happy you felt comfortable at your visit.
Fantastic experience: Dr. Barry and Dr. Marino were so nice as always. They kept making sure i was ok during my procedure and moved quickly and professionally!
Thank you Nicole for the 5 star review. Glad you had a great experience with our practice.
Fantastic experience: I have been going there for some time and they have cared for me very well. I unfortunately have dry mouth which leads to a lot of dental issues and they have not only treated me and my teeth well, but I haven't felt like I have been judged for all of my dental issues (which is important to me). They also are very good at taking there time to answer whatever questions/concerns I might have. Thank you!
Thank you so much, Joseph! We appreciate that you feel comfortable with us. We know coming to the dentist can be scary enough, we would never want you to feel judged or like you are not receiving the great care you deserve!
Negative experience: Aside from the reception area I'm pleasantly pleased with the Drs. The receptionist could use a refresher course on HIPPA laws as mocking a woman who was clearly struggling with the day loud enough for the entire waiting room to hear I'm sure violated something... Like the world seriously needed more ugly in it you ladies and gentlemen surpassed that today...
Fantastic experience: I used to see Dr. Marino years ago. I left my current dentist due to poor service and questionable billing. I remembered Dr. Mario's office being a good place. I returned there to have my first check up today. Great experience. My hygienist was wonderful, very friendly and kind. Glad I came back!
thank you so much Russ. Great to have you back.
Fantastic experience: Dr. Mike Marino always does a fantastic job for me! Super professional, and always cares about your comfort level during your appointment. Best dentist I’ve ever had!
Thank you so much for your wonderful review, Barry! Dr. Mike's #1 priority is the care and comfort of his patients.
Fantastic experience: Switched to State Valley Dental two years ago. Best decision I ever made regarding my dental care. Staff is super friendly. Susie, my hygienist is awesome and Dr. Marino always takes the time to explain what he’s doing and is very gentle. I tell everyone about the great service I get at State Valley Dental.
Thank you so much for your review, Barbara! Susie and Dr. Marino appreciate having great patients like yourself!
Fantastic experience: I’ve been going to State Valley Dental in Cuyahoga falls for years. They are by far the best. Dr. Marino and his entire staff goes above and beyond to provide the best options for you not them. You will always feel comfortable, relaxed and be kept informed of all your options. Dr. Marino is the only dentist in my 70 yrs that can give you novocaine and you won’t feel it at all. Honest…They will always have your best interests at heart.
Thank you so much for your lovely review, Vickie! We are so happy to make you feel comfortable here!
Fantastic experience: Had a good experience with them. Had my initial appt with them and am scheduled to go back to get some work done on my teeth. Very professional and welcoming.
We're so glad you had a good experience with us, Abby! Thank you for choosing us!
Fantastic experience: My aging teeth just aren’t what they used to be and they are a little bit problematic requiring some special care and a lot of attention. I am more than happy to tell everyone I have received what they need from Dr. Marino and his fine staff at State and Valley Dental. I’ve been in the Falls my whole life and I’ve gone to quite a few dentists over the years who have either retired or have passed on. If I could characterize Dr. Marino and his staff, I would call them old school friendly anf compassionate professionals who are facilitated by the latest in state-of-the-art dental equipment and techniques.
What a beautiful review Bob!!
Negative experience: Bad experience, I made an appointment for my children, after a few days they sent me a text telling me that they no longer see children under 14 years old. First they told me that they did not accept my insurance and I waited a couple of months to add them to my insurance and now this, I feel discriminated .
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