Thunderbird Dental Studio
Honesty, Trust, and quality care are the fundamental principles of Dr. Sweet and guiding principles for our offices. These principles have taken us far as we have grown from just 1 office in Chandler to 8 offices across the Valley. At Dental Design Studios, we treat your family like we treat ours!
Our offices are committed to providing you and your family with safe, gentle, high-quality dental care. We understand that a lot of people don’t enjoy going to the dentist so we go out of our way to make the experience as pleasurable as possible. We provide complete dental care with everything from basic dental cleanings all the way to full mouth dental implants.
Accepts Care Credit & Sunbit Financing.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 9h-18h
- thursday: 9h-17h
- friday: 8h-13h
- saturday: (closed)
Photos of Thunderbird Dental Studio
Services and Treatments
Thunderbird Dental Studio: Reviews
Fantastic experience: Professional in all aspects. Answers any and all questions.
Hi, Robert. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Always a good experience, so much better than my old dentist they always make sure I always understand what’s going on and are always gentle thank you!
Hi, Gabriela. Thank you so much for leaving us a stellar review!
Fantastic experience: Great Service and Great Staff, everyone deservers 10/10 at this place
Hi, Sam. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They actually helped me out a lot. I got a root canal with them a few months back but recently I had an infection that led to me getting my tooth extracted. Dr. Sweet performed the procedure and was able to negotiate the price. Saved me a lot of money. Will definitely go back.
Hi, Shuki. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The hygienist that cleaned my teeth did a fantastic job I was very happy with the results.
Hi, Forster. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dental staff was caring and helpful in taking care of my problems/concerns.
Hi, Dolores. Your feedback is highly appreciated. Thank you for the review!
Negative experience: The staff was very nice, however the Dentist, worst bedside manner I have ever experienced with a Dentist. I left in tears.
Thank you for taking the time to speak with us and share your feedback directly. We truly appreciate the opportunity to hear your experience firsthand and better understand your concerns. Our goal is always to provide a positive and supportive experience, and your input helps us improve.
If there’s anything more we can do to make things right, please don’t hesitate to reach back out.
Fantastic experience: Very friendly and helpful staff. Dental hygienist (Erin) is very gentle and thorough with cleanings. TY
Hi, Kathy. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: This place is horrible and will try their best to scam you anyway possible. I had perfect teeth most of my life and rarely ever got cavities all throughout my childhood. I started going to this place around 2 years ago and every time I went for a “checkup” they would point out random shadings and call them cavities (keep in mind I drink coffee practically everyday) and persuade me to get them taken care of as soon as possible. I had over 7 random fillings done that never bothered me but this last time I went there only a couple months ago the dentist there told me I had a “cavity” on my back tooth that would come back eventually and heavily persuaded me into getting a crown (keep in mind this tooth did not bother me at all, wasn’t infected or cracked and never had a root canal or nothing) I was worried but he reassured me that the crown was necessary and it was going to be a breeze putting it on “just a cap over your tooth”. I got heavily persuaded into getting a crown on a tooth that didn’t even need one at all and also got persuaded into paying an extra $1000 dollars for a scam dental plan they have in house, so in total I got scammed out of $2000+ dollars for a crown I didn’t need and also a fake dental insurance plan from them. You might think I’m crazy because dentists aren’t supposed to lie right? Wrong, it’s a business and they try to sell you the services in order to get paid. I also went and got a second opinion after I got my crown on and they also basically told me everything I said on here and that I never needed one in the first place they also said the “cavities” they said they were keeping an eye on didn’t even exist. This place ruined my teeth and I strongly suggest you to stay away from it, they will try to seem nice and friendly but are running a scam business like no other, they were able to fool me so props to that but never again.
Thank you for taking the time to share your feedback. We take all patient experiences seriously and strive to provide exceptional care to every individual who visits our office. We’re unable to discuss any specific details publically due to privacy laws, but we’d like the opportunity to better understand your concerns and address them directly. Please contact our office directly at 623-933-6010, and provide a time that one of our executive team can call you back at a convenient time. Our goal is always to ensure clarity, comfort, and quality care for every patient, and we’d appreciate the chance to speak with you personally to resolve any misunderstanding.
Fantastic experience: On time,gentle,explained things: thank you...did not feel the procedure! Everyone is friendly too. The animal channel kept me entertained throughout.
Hi, Joan. Thank you so much for leaving us a stellar review!
Negative experience: I got charged about $60 for them to tell me what I already knew that I had two teeth that need pulled. They only thing they did was poke the teeth that were already hurting and tell me to pay another $3000 rite then. I didn’t have $3000 so they did nothing. After irritating the teeth that were giving me problems they wouldn’t even give me a shot to relieve the pain they caused.
Fantastic experience: Always nice and friendly. They even have very easy-to-work-with payment plans and break them down while working with my insurance.
Hi, Nathan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had to get a bridge done right in front, the team was very gentle knowledgeable and my bride turned out great! Thank you so verymuch
Hi, Paula. Your feedback is highly appreciated. Thank you for the review!
Positive experience: I was very pleased with the staff just a little disappointed that only one location offered Saturday’s which is hella far for me but everyone was great and dedicated to making sure I was getting the dental treatment I needed Really appreciate everyone
Hi, Lori. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The best Dental professionals in the Phoenix area! Always friendly, happy, helpful & kind. The greatest staff around!
Hi, Howard. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: I brought a family member here on Medicare to get some dental work done. After specifically mentioning that he doesn't have the capability to pay outside of whatever is covered by Medicare, I was assured that they would not bill anything additional without our approval. Except that we got a bill from them and they refused to do anything about it. As expected, they blamed us and claimed that they did not know that he had x-rays done prior to coming in. Not only did they ask where he had dental work done before, they had enough time to reach out to the previous location and get any x-rays they needed. Instead of accepting they made a mistake, they unfortunately doubled down. They are very friendly to get you in, but once a mistake is made, they will not own up to it. I would stay away.
Hi, thank you for your review. We're sorry to hear about your experience and would really like the opportunity to look into this further. Unfortunately, we don't have enough information from the review alone to research the visit or follow up directly. If you're open to it, please reach out to [email protected] so we can better understand what happened and work toward a resolution. We take these matters seriously and appreciate the chance to make it right.
Fantastic experience: Didn't have an appointment, but they very efficiently worked me in and I am grateful. Thank you Thunderbird Dental.
Hi, Ted. Thank you so much for leaving us a stellar review!
Fantastic experience: Jackie is Fantastic Louis is a pleasure to work with. Both are consummate professionals with patient care at the top of their list. They are the Best front office staff. Thunderbird Dental Studios is lucky to have them : )
Hi, Deborah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Erin is a wonderful she cleaned my teeth very thoroughly and she is so kind so I always had very pleasant cleaning no complaints.
Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Erin is my denral hygienist at Thunderbird Studio. I just love her she is the greatest hygienist that has ever cleaned my teeth. She never hurts me!! And that is very important and she always does a wonderful job and I hope I can go to her the rest of my life. I would recommend her to anyone that cares about their teeth and does not enjoy pain!! She cares about her job and I would assume she treats everyone like she treats me. Personally I would love to have her for a dentist however, she is a hygienist. I can't say enough good things about Erin, she is gentle in your mouth and like I said she doesn't cause any pain!!! Thank you Erin!!!
Hi, Cecile. Thank you so much for leaving us a stellar review!
Fantastic experience: I had a broken tooth extracted by Dr. Sweet yesterday at Thunderbird Dental Studios. Every one, from start to finish, was very professional and put me at ease. Louis and Jackie did a wonderful job of checking me in and helping me with paperwork. Dr. Sweet and assistant were also wonderful in getting me set up and taking out my broken tooth and sutchering me up. This was all done in about an hour. You will have me as a regular customer, Lord willing!"
Hi, Tim. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: If you are looking for a positive dentist experience then go to Thunderbird Dental. I have been coming here for about 2 years now. Jackie, the office manager is amazing. She listens, genuinely cares about your experience and provides you with information needed to make informed decisions about your dental care. Erin, the hygienist, also provides excellent care and is caring. The dentist is also equally caring and positive. I literally dreaded going to the dentist before coming here but now I go happily knowing that I will be taken care of with excellence.
Hi, Michelle. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The staff and the doctors Very professional courteous great group to be around the very first time I’ve ever had pain free work done keep up the good work
Hi, Todd. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Sweet is the best dentist I have ever been to. He is very professional and knowledgeable and does very good painless work. I would recommend to everyone possible.
Hi, Garrett. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Erin is the best.. She takes her time and is very thorough with my cleaning. I highly recommend.
Hi, Adam. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The customer service is immaculate. Everyone is was so friendly and professional. The dentist was extremely thorough and explained every step of the process. The dental assistant and dental hygienist were incredibly patient and kind. From Luis at the front desk to the dentist I experienced the best service ever. I would recommend this dental office to EVERYONE.
Hi, Regina. Thank you so much for leaving us a stellar review!
Fantastic experience: I really like this place. It's unfortunate my insurance does not cover their services. I was very disappointed when I learned this. I definitely recommend making an appointment.
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: These guys are awesome- excellent and professional, Erin did a marvelous job on cleaning my teeth and Jackie is always amazing! Thank you guys! Best dentistry in the Valley!!!
Hi, Bernard. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I highly recommend Thunderbird dental studios. The staff there is amazing they talked to you answer all questions. Very polite. Enjoy my visit there every time I go
Hi, 12elizabeth. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very good dental office. Everyone is kind and considerate. Highly recommend.
Hi, Suzanne. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I would not recommend this place at all. Their communication is horrendous! First, they have to schedule an initial appointment to be seen by the dentists at all, which was not properly communicated when I scheduled the appointment. Second, they won't clean them when they first see you so then you have to schedule another appointment to take more time off to do. Then, if you have cavities, then it takes 2 weeks to actually get them done, which is mind blowing. Lastly, if you need to discuss your bill, then it takes 2-6 months to be resolved or talk to someone to discuss it. Also they had on the TV playing random videos of snakes the whole time, and didn't even bother to ask if it was ok as one would think to ask as people have fears of snakes. Overall, I had to get a second opinion as I know my own teeth/ body and knew that I didn't have any cavities. I got that second opinion and didn't have any cavities and could actually get seen by the dentist and teeth cleaned on the same day.
Fantastic experience: Very good experience. The dentist is very thorough and cares for his patients.
Hi, Janelle. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a amazing experience here the dr is amazing! possible cavity in one of my teeth and his suggestion is to keep an eye on this tooth. He is not too pushy and super nice. Highly recommend this place everyone was nice!
Hi, Shawn. Thank you so much for leaving us a stellar review!
Fantastic experience: My 11 year old son went for teeth cleaning. Dental hygienist was very gentle and kind. Also, the dental assistant, Crystal was super nice. We love her!
Hi, Paradise. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Everyone was so nice and patient since it had been years since I went to the dentist. It was nice to know they weren't judging and were there to help me with what I needed that day and in the future.
Hi, Kayla. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: first time at this dentist office was on November 21st, Jackie the receptionist and Jacklyn the dental assistant were both friendly and helpful. Dr Sweet was extra gentle during the cavities and using the numbing needle. it was very much appreciated. Erin the hygienist was gentle during the deep cleaning.
Hi, Erica. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Awesome dentist and team! Best (and painless) numbing injections I have ever experienced. The team is really keyed into your comfort while experiencing an uncomfortable process. Tell Jackie at the front desk I said hi. She makes you feel like you are visiting a friends home.
Hi, Ken. We are thrilled to learn that you had a positive experience with us! Thank you for taking to time to write this.
Fantastic experience: Staff was respectful, caring, and informative towards me. I had fears of the dentist and they worked to accommodate myself and others as well! Would 100% recommend.
Thank you for the recommendation and wonderful 5 star review!
Fantastic experience: My trip to this Dentist was an emergency, and they took were able to take me. They were so nice and kind from the receptionist to the assistant to the Dentist that I asked to be a permanent patient! The Dentist was knowledgeable, explained every step, and was very good! I would recommend them!!
Thank you for sharing this experience and for the wonderful 5 star review!
Fantastic experience: (UPDATED 2024) Everyone here is so kind and caring. I want to throw out a few names of people who have made dentist trips less terrifying for me. Dr. Ganne is amazing & funny (sadly no longer here). He was very thorough and great at explaining everything. Dr.Sweet has also moved but is such an amazing dentist. Erin the hygenist, she’s amazing! Her skills and compassion are unmatched. I don’t know how she does it!!! But I never felt pain when she numbed me. It usually hurts tremendously when anyone else does it. Carlos the dental assistant wiped my tears with his gloves when my anxiety started to kick in (lol) its little things like this that make an impact on patients. Front desk Jackie has been nothing but kind and attentive. She is always on top of everything and greets everyone with a smile. CRYSTALLLLL she is AMAAAAZING. She would thrive as a dentistshe is gifted with knowledge and compassion. Jacque the dental assistant is also very attentive, kind, reassuring which helps with my dental anxiety. They all deserve a raise!!! Going to recommend this dentistry to everyone i know.
Thank you Alexis for being such a great patient! We’re so glad we could make your dental experiences and tooth extraction more comfortable.
Negative experience: Don’t go here. Extremelyyyyyy over priced and they try and upscale you over the phone to get you to come in and don’t tell you the correct price until procedure is already done. They use false 3rd party apps as well that don’t actually work. The funny lookin black man lady in the front with the braids is the one you gotta look out for. No one actually knows what their doing here
Negative experience: The providers and assistance there are phenomenal! I really love that they focus on your immediate needs rather than trying to draw out an elaborate treatment plan just to start charging as much as they possibly can. They even have available slots for same-day treatment. Unfortunately I will not be able to get their services anytime soon because of the pricing for treatment. I am a disabled veteran on a fixed income and unfortunately we'll have to wait quite a while to be able to save enough just to get the procedure started. This is so unfortunate as I wanted to give a higher rating but being that they can't do much in regards to payment plans I have to be honest and given honest rating.
Negative experience: Used to love this dentist, Dr Sweet was great. I followed him and the office when he moved and I will say now - I'm finding a new dentist. The dental hygienists are so so rough, even after explaining I've had a maxilla fracture and do not like heavy pressure on my front teeth, they floss so hard the dentist afterwards said "oh looks like you cut yourself flossing recently" to which I replied "no your assistant just did that" and was never apologized to. Fluoride is pushed heavily, dental work is pushed heavily. I have never, not once, expressed discomfort for having discolored teeth (didn't take care of them as a kid, and now drink coffee) yet every single time I'm there for a routine cleaning (every 6m) they tell me to look into veneers. If I was there to look into veneers, I would've said so. Also at my most recent cleaning, the new dentist there told me I needed to have a filling done because my tooth, and I quote, "has deep grooves in it". A tooth that has never been an issue before, ever. No cavity, no breaks, nothing. They've become money hungry and I will not be returning.
Fantastic experience: I have been with Thunderbird Dental since 2020 and have been thrilled with the service provided. They are extremely oriented towards patient comfort and always ensure that you are not in pain. Their fees are transparent and they never try to upsell you unneeded products or services. They are flexible on payment and happy to work with you whether its an insurance issue or a financing need. I never had my teeth completely taken care of before Thunderbird Dental because I never felt comfortable with the service I received. Thunderbird Dental changed all of that. I cannot recommend them enough.
Thank you Curtis for being a loyal patient and putting your trust in us. We're so glad we could help you out and appreciative of you and the 5 star review!
Fantastic experience: The Entire staff from the front desk to the Dr and throughout was such a lovely warm lil family I was so grateful to find! I’m a pretty tough lady but was very embarrassed I lost my front tooth crown. No words can put into words how sweet, kind and loving they made me feel. As someone with no dental insurance, they had plans I can work with was just amazing! Run don’t walk to this office!!
Thank you so much for this wonderful 5 star review! So glad we could help.
Negative experience: I was very impressed with the. staff at Thunderbird Dental Studio and with Carol and Dr. Stein in particular. Carol has been our hygienist for several years and we're looking forward to a very positive relationship with her and Dr. Stein for many more years! As an update (2024), I found a new dentist in 2023 after being told I needed almost $10,000 in dental work. Six months prior I was told my teeth were in good condition. When I later questioned how my teeth could have changed so drastically in six months, I was told the new estimate was a recommendation not a necessity. I did not see the same dentist when I was given the estimate.
Negative experience: Thunderbird Dental Studio is a Joke. Jackie (The receptionist) is extremely unhelpful so when i asked for a supervisor or someone else to talk to she refused. She admitted to calling other dental locations and sharing misinformation and threatening police. She is out of control and escalated a situation that just needed more communication. She needs more training on how to treat human beings, much less work for customer service. Ive never had such a negative experience with someone who was on the clock. Regardless, resolution should've been the answer. It was my goal but not hers. So sad.
Fantastic experience: Courteous staff (Jackie is always welcoming), timely service, and great overall dental care! Erin is super gentle, and Dr. G is wonderful. Best dental office I've been to yet and have no plans to change to any other provider.
Thank you so much for this wonderful review!
Fantastic experience: The service here is Amazing ! Jackie was wonderful with helping me figure out the prices to get my teeth cleaned and recapped that I could afford . Everyone was helpful and did a great job with my deep cleaning and making sure I was comfortable and happy with my teeth. They even made sure I would have my teeth fixed by my Birthday which was a time crunch . I am so happy I chose them and will be a regular patient now . Thank you guys so much .. I’m smiling ear to ear !!! :)
Thank you for this wonderful review and so happy to hear about this 5 star experience. Happy Birthday!
Fantastic experience: Great services, all the staff are professional and the atmosphere is very relaxed and comfortable. I was amazed on how fast I received care And the doctor performed oral surgery all in one visit.
Thank you for this wonderful 5 star review!
Fantastic experience: Staff is very friendly and accomodating to your needs. The dentist is very friendly and explains the procedure in detail. The dentist did followup the next day to ensure that any pain is being managed correctly and to answer any questions.
Thank you for the advice wonderful 5 star review!
Negative experience: After being diagnosed and made out to to need rather extensive dental work than what was actually needed. I got a second opinion and that resulted in realistic results. Do not recommend going here. My husband was received a bill for the service we paid for stating we need to pay more for the insurance. Which after asking for an itemized receipt, magically was never sent.
Fantastic experience: My 1st visit today was great. Jackie at the front desk was awesome and Dr. Sweet was very thorough and made me feel really comfortable discussing my teeth. He provided several different options for me as well. I am very glad to have found this dental studio! Thank you!
Thank you for giving our office a try and for the wonderful review!
Positive experience: First visit! Went well! Waiting to hear that my tooth implant will be okayed. It had been but now they changed their policy and I feel it should still be followed through with. not the dentist that is changing it. It’s my insurance, but it was approved for last year, but we had to let the gum heal.
Thank you Barry, we appreciate the feedback and are so glad to hear that your first appointment with us went well!
Fantastic experience: The people who work at Thunderbird Dental Studio are very kind, helpful and efficient. I got my appointment online and got in to see Dr. Ganne, DMD at 10:00am the next morning. He was patient and explained what i needed to have done. Thanks!
Thank you for taking to time to write this review and trying out our online booking system!
Fantastic experience: Erin is an amazing hygienist !!!! She’s so kind and gentle made me feel so comfortable and not scared to go back to the dentist .
Fantastic experience: My veneer fell off at dinner. I was able to get an appointment the next morning. The office was very friendly and pleasant. The dentist was extremely professional and very nice. He quickly reattached the veneer. I’m very happy and thankful with the service I received. Thank you!
Negative experience: Update: 2nd opinion assured me I didn’t need these fillings replaced that were only a few years old. This dentist is now a scam artist unfortunately. Dentist said I need to have 6 fillings replaced. I left and then questioned when I had some of them done. I called and it was in 2020 by them, I obviously would like an explanation of why they need to be done again so quick. I can’t get a doctor or tech to call me back to explain. The staff taking care of my dental appt were again while at the appt. I have been a patient here for a few years and disappointed this time before even coming in. I had an appt booked. I got an automated text confirming a different time weeks later. I clarified my appt time and they said my requested time was full so they moved me to a different time… Good to know. I could have made it work if I was given more then same week notice. Great customer service.
Fantastic experience: The service is exceptional! The staff is incredibly friendly, making each visit comfortable and welcoming. Their dedication to providing top-notch care in a warm environment truly stands out. I highly recommend this office for anyone seeking a dental practice that combines professionalism with a genuinely friendly atmosphere.
Thank you Angie for the 5 stars!
Fantastic experience: Very friendly and professional staff, Jackie is the absolute best, so friendly and above and beyond helpful. Update on Invisalign: I did not realize what a commitment to frequent dental visits this becomes. Still great staff, I just would like to be a less frequent visitor.
Negative experience: This place is a joke. All they want is your money. This was a return visit because a crown they installed fell off for the third time. Dentist blamed me, said there was new decay around the tooth. Said I wasn’t flossing enough. Funny, the crown fell off while I was flossing. On my previous visit a dentist I had never seen looked at my teeth after my routine cleaning and said I needed $8,000 worth of work done.
Fantastic experience: Just wanted to give a shout out to my dentist Dr Ghorbani and dental hygienist Jackie! They both were amazing in getting all my dental work accomplished within months. From fillings, replacing a crown, and a bridge to getting my new retainer made. Dr Ghorbani sets out a plan and gets it done to make my teeth good as new. Jackie is absolutely the best in explaining everything from beginning to end. I don't usually give comments but these two deserve recognition for all their hard work and making this patient very happy! Thank you again!
Fantastic experience: Dr Ghorbani, his technician, and front desk staff were all great in addressing the problem I had with my denture. It was my first visit at this location and even though they did not have the part for my denture given it is from Europe, they made every attempt to fix the broken retentions on my denture implants. The repair was done in a very effective and creative way and in a timely manner. They went above and beyond and did a fantastic job. I will definitely visit them again for my future denture needs and recommend them to friends and family members also. Well done and thank you.
Fantastic experience: Let me tell you first and foremost God is amazing! I had an emergency pain in one of my moulers, which kept me up all night, as I prayed to the Lord for the excruciating pain to go away. This was the first facility that I made an appointment for and it turns out I needed my tooth pulled and can you believe I was in and out of the office in 3 hours?! From x-rays, to diagnosis, to professional advice to address the options I had, this place is a blessing and I pray over this place, you can say angels work here, everyone was extremely friendly and assured me everything was going to be fine! The Dr. (can’t believe I forgot his name) was very humble and showed humility to not just me but other patients I could hear as I waited. If you’re nervous, don’t be for God is always with you even if you don’t feel his presence. Financial options are available and this place man, I just know is where God sent me, God bless you all once again!
Fantastic experience: I walked in with my sister who was getting 3 teeth pulled. I had chipped my front tooth and thought I'd take a chance and see when I could get it fixed. Jackie checked and don't you know, they could do it right then! The whole office is great. I appreciate them.
Fantastic experience: Excellent! They take the time to explain the 'why's' of good dental hygiene. The customer service Jackie gives at the front counter, is always fun and helpful.
Fantastic experience: I called numerous dentists to get in after I "chipped"my tooth. Thunderbird Dental was the quickest one to get me an appt. This was my first time coming here. Everyone was very nice. loved my dentist and dental asst. They took picture of my tooth and showed me that it wasn't just chipped but a chunk of it came off!. They were able to get me a temporary crown that day. Now I just wait for the permanent one. Would recommend coming here.
Fantastic experience: My dental appointment today was wonderful. I love both of the ladies named Jackie and especially the dentist. I'd like to add to my review: I am almost 69 years old and I am saying that this is the absolute best dental office I have ever been to. The dentists are professionals in their experience and in their manner, and they are as nice as can be. The women who work there, (both are named Jackie), are amazing and knowledgeable and as long as I have been living in Arizona, I won't be going to any other dental office, except Thunderbird Dental. I wish I had known of them many years ago but if I talk to anyone about needing a dentist I will definitely mention Thunderbird dental to them and give an excellent review.
Negative experience: Lady that works in the front got no manners had attitude without knowing the situation. tried explaining to her but got nothing but disrespect and attitude and blamed for no reason without knowing the truth. Lost another potential client n how many more do you lose from her attitude
Negative experience: I went too this office for a cleaning and wisdom tooth extraction. I had an Allergic reaction and called the on call answering service on the weekend and no message was given to the dentist. I called Monday and went in to get prescriptions but not much care or concern went into my symptoms. Fast forward two weeks later I have an appointment scheduled but tell Jackie at the front desk what's going on. I tell her my chin lips gums and teeth are still numb I have horrible pain on and off can't chew properly and that I'm concerned my trigeminal nerve has been damaged. She was not at all empathetic no concern didn't try to help in any way didn't offer to get the dentist to call me. Now I've got to go pay $300 out of pocket for a CT scan to see if I'm permanently disabled! I chose this place because of the great reviews but unfortunately this has not been my experience.
Fantastic experience: Grateful to have found Thunderbird Dental Studio. Jackie, the office manager is on her game. She knows insurance and continues to make all my appointments transparent when it comes to billing. The back office ladies, Crystal, Erin and Laura are simply the best. Always feel welcome and comfortable knowing I'm in good hands. Dr Ganne is kind, caring, patient and professional just to name a few qualities I have experienced. The office in general is pleasant with a warm feeling and friendly caring smiles. Highly recommend to anyone who needs and or wants a Dental practice they can trust from the beginning. Thank you so much as I have had some major dental work done without any issues and I'm not done !!
Fantastic experience: I moved to the Phoenix area from Denver, CO 6 years ago and have tried many different dentists all of which I wasn't happy with. That is until I tried Thunderbird Dental Studios. Thunderbird Dental is excellent and reminds me of the dentist I went to in CO for over 25 years. Erin, the hygienist is very gentle with a light touch. I love her. Jackie at the front desk took her time explaining the ins and outs of my insurance coverage. The dentist also took his time explaining everything. Overall this is an excellent dental office and as long as this staff is here I hope to be coming back for years to come. I highly rec this place.
Negative experience: So it was multiple events; first I had to go back 11 times between checks and fixing issues and redoing the job, where I needed to go only 2 or 3 times. I paid extra at the beginning and they said we'll write you a check once the balance is finalized in two weeks.. it took them 2 months to give me the money back, and Jackie was so rude and unprofessional at all. Never coming back
Fantastic experience: Dr. Ganne is a very caring and great doctor. Also, his staff are always upbeat and friendly. So glad I was referred here by a friend.
Fantastic experience: Absolutely wonderful. I had no pain when they worked on my teeth. Thank you for making my experience one that was stress free. They all talk with you and make sure that you understand the procedures
Fantastic experience: Great vibe! Quick service! Even help with my lil antsy child haha. Staff very kind, professional and Courteous. Music play list on point! Look foward to my next visit!
Fantastic experience: Great experience! I have been raving about this place for a while and I brought my partner along with me so he could experience it himself. He also loved it! We got amazing treatment while getting our teeth cleaned and also while in the waiting area.
Thank you so much for the wonderful review and for introducing your partner to our office! Make sure and mention to our staff so that we can give you a small gift to show our appreciation!
Fantastic experience: Always a pleasant experience. All the staff are amazing. Erin the hygienist is so gentle, Laura the DA is so sweet and Jackie ot office manager is always so helpful (and funny). 10 out 10
Thank you for the wonderful 5 star review!
Fantastic experience: These employees are nice and helpful. And Erin is very gentle while cleaning my teeth. Jackie always treats me with courtesy and respect, I feel like family. Dr Sweet is helpful and informative about my situation. So thank you for your professional courtesy.
Thank you so much for taking the time to write this wonderful review!
Fantastic experience: Dr. G, Jackie, Laura and Crystal made my experience great! I have not gone to the dentist in years because of my fear of the dentist and they changed that in one visit! Helping me feel comfortable the whole time. Glad I went to see Dr. G and his knowledgeable staff. I highly recommend to give them a visit if you are looking for a friendly and professional dental office.
Thank you so much for putting your trust in us and for the wonderful review!
Fantastic experience: Have been going to Dr Sweet for sometime and just love his kindness. He’s a good dentist and tries to work with you on your situation what ever it may be. I would recommend this dentist.
Fantastic experience: The front receptionist is nice and answers phone in prompt manner, the doctor was new to me and I gave it a chance to be his patient, he was awesome, he was nice, and has patience with any questions I had. Overall staff is great.
Thank you Maria for the excellent recommendation and for giving us a chance!
Fantastic experience: I went to this business because my husband had previously been treated by this establishment when he had an emergency. They were so professional, reassuring and took away my pain. I am so very grateful for the entire staff.
Thank you for the wonderful review! We’re so glad we could help
Fantastic experience: Office manager was polite, professional and made us feel at home. It made the scary dentist visit very comfortable. And her attitude and customer service was spectacular!
Thank you for the wonderful review!
Fantastic experience: The Dental Office was visible from the street. The parking was close to the door and there were plenty of spaces. There were large signs indicating the Dental Studio location. The office was clean, comfortable, and modern. The front office receptionist was very courteous and professional. The Dental Assistant was patient, kind, and very excellent at her job. Dr. Stein was a very personable, gentle and thorough dentist. He has a great chair side mannerism, I felt comfortable and pleased with all the positive energy he and his staff projected . I would recommend this Dental office to anyone who has concerns and anxiety, because the overall quality of service that you get is hands down % . Thank you Dr Stein and staff for making my dental experience a wonderful one.
Thank you Cheryl for all the kind words. So glad to hear your visit went well and we hope to see you again soon. Thank you!
Fantastic experience: The staff was very personable and professional. I had 3 wisdom teeth removed at once with just local anesthetic and it was a breeze. I couldn’t be happier with the service I was provided.
Thank you Bianca for the wonderful review and 5 stars! We're so happy we could help and your procedure was a breeze.
Fantastic experience: Overall my experience with this facility has been phenomenal however I did find out today that I prefer one staff member over the other but that doesn't change the way i feel about this facility. They have been wonderful through my anxiety!
Thank you Jessica for the 5 stars!
Negative experience: My last experience at Dr Sweet dental office was horrible to say the least. I NEVER saw or TALK to any dentist! The lower denture was supposedly been fix for $261.00. It was ill fitted, worse than what it was!!! It had to be sent back to the LAB after an hour of unsuccesful adjustments by the tech. BTW, he had to make another impression???
Fantastic experience: I was first time in this location and I was impressed , waiting room nicely decorated that you feel welcomed and very comfortable. Exam rooms also great , comfortable and separated that when you walk in privacy is provided . Nice and welcoming staff
Thank you for the 5 star review!
Fantastic experience: Dr.durrani was very nice and understanding and was able to help me get medicine for my infection on my wisdom tooth front office staff very sweet as well and the assistant assisting the dentist . I’m very nervous person when it come to the dentist but I didn’t feel nervous at all would definitely recommend them for your dental needs.
Thank you Lilyette, we're so glad to hear your appt went well
Fantastic experience: Very professional service from start to finish. Notifications prior to appointment. Great staff when entering and introduction to new location. The hygienist and doctor were very professional and kind.
Thank you Joe for coming in today and for the 5 stars!
Negative experience: It was somewhat professional, but a bit awkward. Front desk lady was nice, but the dental hygienist that cleaned my teeth today obviously did not read my file at all. I’ve been going here for 2 years and it’s gotten worse every time I go. Ready to find a dental office that makes me feel comfortable and takes care of my needs
Fantastic experience: 6-8-22. I have my permanent crowns today. The young man that helped me get them fitted properly took his time and was very patient with me. I have had great success with all my dental needs. Thank you so much!
Thank you Linda for the wonderful review!
Fantastic experience: For a long time I was nervous and scared to go to the dentist but at Thunderbird Dental from the front desk to the X-Ray to the Doctor ⚕️ They care about making sure your receiving the help that you need and that you understand every step they take to make your smile healthy and bright. I would and I will recommend everyone to them because they are so great at making sure you receive the help, and yes they have Financial avenues that you can take. I am a very Happy customer
Thank you Hope for the wonderful review!
Fantastic experience: The entire staff is attentive, friendly and knowledgeable. Dr. Sweet takes the time to explain all your options and does excellent work. If there was a six star rating they would have it.
Thank you John for the very kind words and for being a wonderful patient!
Fantastic experience: I honestly believe Dr. Durrani has a “gift” for this profession! It was the easiest filling I ever had done. Everything seemed easy for him. Adjusting my bite after the filling wasn’t an ordeal. He just “gets it”. A natural!! Not a struggle. I was a bit worried about his experience because he is so young. But he is very detailed and astute. His youth works in his favor.
Thank you Holly for being a great patient!
Negative experience: Never was seen end up leaving , kept calling people before me. I made an appt the day before, filled out all paper work before I even got there online, arrived 15min early, was waiting 35min and they called people walking in after me. If I can give no stars I would. And it smelled very bad in there.
Fantastic experience: Dr. Sweet was very knowledgeable and professional explaining to me a problem that I have with a recent crown implanted by another dentist. I feel in good hands now and will be going back to him!
Thank you for the wonderful review!
Fantastic experience: I had a great experience today with Dr.G, Erin and Jackie. Dr. G was very gentle with the procedures and did a wonderful job. I highly recommend him. Also, Jackie at the front desk Is professional, helpful, kind, honest and calming to those that are uncomfortable with any dental procedures. Great office, thank you Jackie and Dr. G.
Fantastic experience: Absolutely phenomenal service. I had a dental emergency and was frantically trying to get help around 2:45 pm I called them, not even being a patient of theirs and the lady that answered was right on it and I was able to get seen by 3pm! The staff from front desk to medical staff are all very professional, caring, patience and helpful. They have definitely gained me as a patient. I’d give them 10 starts if I could.
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