Fox Point Dental Studio
At Fox Point Dental Studio, we pride ourselves on caring for our community with high quality, personalized treatment. We offer a wide range of services to meet the needs of every patient, whether you’re here for a routine cleaning and hygiene appointment or you require more extensive dental work like implant surgery. You can trust that Dr. Wick will provide informative, honest care, and make you feel at ease in the chair, no matter what brings you into our office.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 9h-18h
- wednesday: 8h-17h
- thursday: 7h-16h
- friday: 8h-13h
- saturday: (closed)
Photos of Fox Point Dental Studio
Our comment from Best Dentists Club about Fox Point Dental Studio:
A Patient-Centered Approach That Erases Dental Anxiety
Fox Point Dental Studio has earned a reputation for transforming the dental experience from a source of dread into a comfortable, positive occasion. For patients who have historically struggled with anxiety or past traumatic visits, the clinic stands out for its empathetic and reassuring environment. The team, including Dr. Wick, Dr. Krenzke, Dr. Zellmer, and Dr. McDonald, is consistently praised for taking the time to explain procedures in clear, understandable terms. This transparency helps patients feel secure and informed, turning nervous first-time visitors into loyal supporters who genuinely look forward to their check-ups.
Comprehensive Care and Advanced Technology
The practice offers a wide spectrum of dental services designed to meet diverse patient needs. Specialists provide general dentistry, cosmetic enhancements, and restorative procedures, ensuring that oral health is maintained holistically. Key treatments frequently highlighted include dental implants, root canals, crowns, and tooth extractions. The clinic is equipped with state-of-the-art technology, such as digital X-rays and intraoral imaging, which allows for precise diagnostics and immediate visual explanations of oral conditions. This technological integration ensures that treatment plans are accurate and tailored to individual anatomical needs.
Exceptional Teamwork and Comfort Measures
What truly distinguishes Fox Point Dental Studio is the seamless coordination between dentists, hygienists, and assistants. The staff is frequently described as warm, personable, and highly attentive to patient comfort. Many reviewers note specific acts of kindness, such as offering warm blankets, providing entertainment via ceiling-mounted TVs, and using gentle techniques that minimize discomfort. The team’s ability to create a "no-judgment zone" allows patients to discuss their dental history openly, fostering a sense of trust and psychological safety that is rare in medical settings.
Transparency and Financial Accessibility
Understanding that dental care can be a significant financial commitment, the studio prioritizes clear communication regarding costs and treatment priorities. They are commended for their honest approach to budgeting, offering various payment plans and an in-house discount membership for uninsured patients. The front desk team plays a crucial role in navigating insurance complexities and explaining out-of-pocket expenses before procedures begin, ensuring there are no unpleasant surprises. This commitment to financial transparency, combined with high-quality care, makes excellent dental health accessible to a broader range of community members.
Services and Treatments
Fox Point Dental Studio: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 330 reviews
Fantastic experience: Dr. Wick and his team were kind, informative, and thorough. As someone who usually puts off going to the dentist, I will say that I left this appointment with no dread of coming back. The team is so warm and each person I interacted with clearly cared that I was comfortable the whole time.
Thank you so much, Ann! We're thrilled to hear your visit was comfortable and thorough — especially knowing dental appointments aren't usually your favorite. We really appreciate you choosing Fox Point Dental Studio and look forward to seeing you again!
Fantastic experience: Everyone is Great! I am so glad I made the change
Thank you, Steve!! We are glad you chose us!!
Fantastic experience: Staff is well experienced and friendly.
Thank you!
Fantastic experience: Amazing place got a front tooth chipped and they fixed it did an amazing job took there time and now I can’t even tell it was even chipped
Perfect!! We are so glad to help you, Stefan and thank you for your kind review!!
Fantastic experience: Excellent patient care still exists! Attention to patient’s needs, and the communication with family was outstanding!
Thank you!
Fantastic experience: We absolutely love Fox Point Dental! From receptionist to dental hygienist to dentist, everybody is just so nice and personable and professional and wonderful! They make great recommendations without seeming pushy. They are easy to schedule with, text to reschedule, and make it such a wonderful experience! They even have coffee in the lobby for tired moms and dads! :) :)
Thank you!!
Fantastic experience: Stellar staff and a safe, clean, and welcoming environment!
Thank you taking your time to review us, Isabel!!!
Fantastic experience: I was nervous about my first filling at 41 years old, and everyone at fox point dental studio made it easy and painless! I 100% recommend this dental practice.
Fantastic experience: Very thorough examination and detailed explanation of treatment options. Very professional approach with a personal touch. The follow through after treatment feels personalized and thoughtful. Outcomes are very good.
Thank you so much for your kind review!
Fantastic experience: From the first phone call to make the appointment to my latest visit, this has been the best dental experience of my life. Everyone is friendly and sincere. I was given more information about my dental health than I have ever had and Dr Wicks explained more to me than any previous provider. I highly recommend this practice if you are searching for a new dentist.
We are glad you had an amazing visit with us. At Fox Point Dental Studio we always strive to give the best care possible to our patients. Thank you for your amazing review, Susan.
Fantastic experience: I love Dr. Wick and his staff!!! They're all so caring and so accommodating towards me. I recommend them %! I love that everyone there is so welcoming, caring and personable with me! Diana is Amazing!!
Thank you for your amazing review, Tan Yeah!
Fantastic experience: I was fortunate to have the opportunity to have an appointment with Fox Point Dental. Caity did a very thorough job with my cleaning. It was very nice to meet Dr. Wick. He is very personable with his approach to his patients.
Thank you, Saralee!!!
Fantastic experience: Great friendly staff, no waiting and painless cleaning.
Fantastic experience: Diana was very helpful since the moment we set up the appointment and made me feel very comfortable overall for my first visit! Thankful that I was able to find this dentist.
Thank you, Evelyn for an amazing review!
Fantastic experience: I had such a great experience at this dental office! From the moment I walked in, the staff was welcoming, professional, and made me feel completely comfortable. The teeth whitening process was explained clearly, and they made sure I was comfortable the entire time. My results came out AMAZING, my teeth are noticeably brighter without looking unnatural,
Thank you for your kind words, Kanish!
Fantastic experience: I have never experienced such an incredible dental team as I have at Fox Point Dental Studio. The team is young which means that they will be around for a long time. Their patient’s comfort and well being is their number one concern. I recently had a an appointment to have two crowns made to complete the dental implant process. Dr. Wick and his assistant Brenda were so tight in their teamwork. They were so incredibly thorough If this weren’t enough good news, their prices can’t be beat. Dr. Wick makes it his mission to find the best possible prices for his patients . If you don’t have insurance you can join their discount club. I would recommend Foxpoint Dental Studio to everyone!
Thank you, Lynne for the amazing review!!!
Fantastic experience: I had such an amazing experience at Fox Point Dental Office! From the moment I walked in, the staff was welcoming and professional. I was called back right away, which made me feel valued as a patient. Ms. Katie and the primary dentist took their time explaining everything thoroughly and created a treatment plan that made me feel secure and confident moving forward. The staff were extremely accommodating and helped me better understand my private insurance coverage while also assisting me with budgeting options based on my plan. Ms. D, the lovely receptionist, was vibrant, kind, and maintained open communication throughout the entire process. I can honestly say I have never felt so safe and comfortable regarding my dental hygiene care. Thank you all for creating such a positive and supportive environment!
Thank you!!
Fantastic experience: I came here after some dental trauma from my previous dentist. The staff here have been so kind and respectful though my whole journey. I really enjoyed while in the first stage of getting my crown, I was feeling a bit cold, and one of the staff members grabbed me a warm blanket! They are very clear in explaining what work needs to be done and why it has to be prioritized. I really appreciate the clear communication about pricing as well.
We are glad you had a great experience with us. Thank you for the amazing review!
Fantastic experience: Dr. Wick and his staff were very personable and informative. I had an enjoyable experience and would highly recommend them to all.
Thank you John for your kind words!!!
Fantastic experience: Very nice staff and great service. I don’t get dental insurance from my job so I like that they have a membership option here. I like that the pricing (for X-ray and cleaning) is listed on their website and reasonable.
Thank you Alyssa!!
Fantastic experience: Lamar has a really calm, genuine vibe. He makes my visit less overwhelming!
Fantastic experience: My appointment and care at Fox Point Dental Studio was exceptional. I was so impressed by the professionalism and friendliness provided by the entire team. I had some questions about my dental insurance and was very impressed with the quality of knowledge I received. All associates made my dental appointment very pleasant.
Thank you!!
Fantastic experience: Fox Point Dental Studio professionals are very nice and efficient. There is minimal or no pain. They give awesome advice for dental health. Their rates are reasonable. Diana was awesome when she assisted me with an insurance matter and likely lowered my blood pressure prior to a visit.
Thank you, Jeffrey!
Fantastic experience: The staff was very friendly and knowledgeable, Dr. Wick was kind and professional, his assistant Gabby was helpful and so kind. I was treated with respect, and my concerns were listened to. I would recommend this office to anyone who wants a great experience in a dental office!
Negative experience: "EDIT" Not very happy they completely changed their name and dentist and said absolutely nothing, I show up to a appointment and new people there and they could not even acknowledge they are under a different name or ownership untill i get a dental plan with a different name on it, Then they charge me $50 because I canceled the appointment because I was swindled thinking I was going to my dentist. The only reason I was going there was for Dr. Krenzke just to find out he does not work there anymore. They really should have handled the whole situation differently and not tried to charge a fee and lie to people. My initial review was for the old fox point not this "Roaring Smiles"......⁶ I can honestly say this is the best dentist I have ever been to hands down! They are very friendly and keep you at ease. I have had many horrible experiences at dentist in the past at just about every place I have been to from injecting numbing agent straight into my bloodstream to nicking other teeth with the drill not being worked on doing a cavity. I was not expecting them to perform the work I made the appointment for today like past dentist have not done, To my surprise they fixed it on the first visit. Overall I would definitely recommend this place to anyone. All the dental assistants here along with Dr. krenzke are very friendly. It is so hard to find a good dentist, I can definitely see this being my permanent dentist from now on.
"EDIT"
We’re sorry to hear about your experience and appreciate you sharing your concerns.
The transition of ownership at Fox Point Dental Studio was communicated to all active patients via email in July 2025. We understand that messages can occasionally be missed, which is why our team also makes an effort to inform patients of the transition and new provider details prior to their appointments, so they can make an informed decision about continuing care.
Regarding the cancellation fee, this is part of our established financial policy, which all patients acknowledge prior to scheduling. The purpose of this policy is to protect appointment availability for other patients in need of care. That said, we do make exceptions when appropriate circumstances are communicated to us in advance.
To clarify, the office continues to operate as Fox Point Dental Studio. “Roaring Smiles Dentistry” is the legal entity name following the ownership transition, which was included in prior communications.
- New Owner Fox Point Dental Studio, member of Roaring Smiles Dentistry -
Thank you so much for giving us a fair chance despite your other experiences, and doubly for also taking the time to share about your visit with us. We're so happy to know that we exceeded your expectations and hope to see you back here soon, Eric!
Fantastic experience: Great staff. High quality work. Will be a lifetime customer! The doc us really good ar making patients feel comfortable.
Thank you for your Amazing review, Thomas! We are glad you had a positive experience with us and taking your valuable time to write about it.
Fantastic experience: A very pleasant dentist experience. Katie did a great job on the cleaning, and the dentist and all staff were very friendly.
Thank you, Jesse. It was great to see you as well!
Fantastic experience: Friendly office with great location! Everything was perfect, looking forward to my next visit
Thank you, Marcela!!
Fantastic experience: This was my first visit here, and all of the staff were very friendly and patient. I like that it’s a smaller office where I don’t just feel like another number. All of my questions and concerns were answered, overall I was happy with my visit!
Thank you Kyal for the amazing review! At Fox Point Dental Studio we always thrive to deliver the best care for you.
Fantastic experience: Very nice people. Great dental work. I have been going to them for the last 4 years or so. Had a quick filling. In and out and insurance covered all of it.
We are absolutely thrilled you had a great experience with us.
Fantastic experience: We’ve been coming here for a few years, since moving to the area. We’ve always had good service. It’s been exactly what we need from a dentist. This weekend, I broke a tooth. I was able to reach out and leave a message and got a phone call first thing on Monday morning, and they got me in first thing Monday morning. They were ready for me, took x-rays, looked at everything, and scheduled the crown immediately. I know this is a busy dentist office. I know that that I don’t get to have any expectations of exceptional service. Yet the service is exceptional. This scheduling and customer service team is amazing. Friendly, accommodating, warm, and flexible. Always open to offering whatever fits the schedule best and now I know that that works even in an emergency. The dentist is excellent. The dental assistance that I have worked with are excellent. I have nothing bad to say about this office.
Thank you for the amazing review, Samantha! We are well aware of how busy life can get and we try to be as flexible as we can to accommodate you to take care of your dental needs.
Fantastic experience: Dr. Wick is extremely professional and caring. He took care of my father's excruciating tooth pain with careful diagnosis, medication and follow up. He took his time in explaining in detail the root cause of the problem and routine maintenance. He is very knowledgeable and made us feel at ease. Highly recommend him and his team.
Thank you for the amazing review, Sheidhar! Dr. Wickramasinghe (Dr. Wick) believes in transparency of the dental treatments and he always try to explain in great detail regarding every treatments before, during and after the procedure so patients always know exactly what's going on at any given time during the course of their treatments with him.
Fantastic experience: I had 2 crowns done at the same time & was very impressed with the overall care & precise application through the entire process! Diana at the front desk helped me navigate my insurance plan & Dr. Wick and his assistant Miss T were amazing!. A++
Thank you for the amazing review, Deb!
Fantastic experience: Great care every visit. Super pleased with the staff and facility. Always leave feeling positive and well cared for.
Thank you, Shelly!
Fantastic experience: I love everyone at Fox Point Dental Studio. Every visit is pleasant and I never feel nervous when going. Every single staff member is friendly and knowledgeable. Custom Services is impeccable and I will never go anywhere else !!!
Thank you the amazing review, Crystal! We always try to deliver the best care possible for our outstanding patients.
Fantastic experience: Everyone was super friendly. My concerns about going to a new dentist were addressed and I felt at ease with the personable service. So happy I found them. FYI They are located next to a pancake house too. Mind blown.
Thank you, Michael!
Fantastic experience: LAMAR!!! I want to thank you kindly for not letting my concerns get swept under the rug (not that this was the issue) but for allowing me to vent and you addressing them accordingly. Dr. Wick is truly blessed to have a Gem like yourself on his team especially with your role. Your desire to be professional, empathetic, respectful and supportive to both myself and the business. I googled a dentist near me and because of you this will be me and my boys forever home (unless ya’ll stop taking my insurance then idk what to tell you lol). Thank you again and I hope the next time I’m in I get a chance to meet you! Dr. Wick give him a raise!
Thank you, Jasmine for your kind review!
Negative experience: Dental staff are friendly but billing is a nightmare. I ended up paying $200 for a cleaning/xray when my insurance covered it and I just did not want to argue anymore. I will not be going back!
Fantastic experience: Very friendly & professional. Great chair side assisting by Naomi and made me feel comfortable and at ease.
Fantastic experience: Perfect! Doctor is very very professional and nice, and Diana the lady who greets people and calls people is sooooooo NICE. Love here!
We are glad you had a great visit with us, Jiamei!
Fantastic experience: I would like to say Dr. Wick and his team did an awesome job on my cleaning. Thank you Katie you made me feel very comfortable. I will definitely recommend you guys to all my friends and family...
Thank you for your kind words, Kemba. We truly appreciate it!
Fantastic experience: Amazing staff and amazing work!!!! Team of professionals that care about our oral hygiene.
Thank you, Tiffany.
Fantastic experience: I had one of the best dental experiences. I walked in and I was greeted by a very handsome young man. I was taken to the back in no time. Dr. Wick was absolutely amazing he explained everything. The staff was very friendly and knowledgeable. I’ve found my new dental home!!!!!!!! Thank you everyone at Fox Point
Negative experience: So a girl name Naomi was cleaning my teeth, she unattached my wire. She claimed she didn’t do it but it wasn’t like that to begin with. She goes on to leave me a voicemail stating it isn’t her fault! I thought it was very unprofessional to leave me a message on the voicemail. Her bedside manner isn’t the best at all! I won’t be returning. Thanks but no thanks
Fantastic experience: Very good service everyone was helpful. I got seen the same day I went in
Thank you so much for your feedback!
Fantastic experience: I really had a wonderful experience cause they really break and told me what was going on with my teeth
Thank you Mr. Lewis for your positive review! We always thrive to give the best care possible for our patients.
Fantastic experience: The staff are so incredibly patient and kind. As someone who has a sordid history with dental offices, I have found one that makes me feel welcome and supported! They understand my anxiety and do what they can to make sure I am feeling ok.
Fantastic experience: The team at Fox Point Dental Studio is very kind and helpful! It was a seamless onboarding process, and the team was able to fit an appointment into my busy schedule. In some of my previous trips to other dental offices I’ve felt a sense of shame from the staff for some of the downfalls in my dental routines. Instead, Dr. Wick and his staff did a fantastic job explaining what he saw happening in my mouth and why he was recommending any follow-up work. The office environment was so relaxing, and I could tell the staff enjoyed being at work – especially when they started singing along to the radio. I would highly recommend Fox Point Dental Studios for anyone looking for a new dentist!
Fantastic experience: Let's be honest, many of us dred going to the dentist. Not me. The staff here is so friendly and uplifting. You always hear laughter every time you visit. They do a great job of explaining.What needs to be done for optimal tooth health. I needed a bunch of work done since I hadn't been in a while and they broke it into very manageable visits. I highly recommend this dental practice!!!
Fantastic experience: This place literally got ride of my fear of the dentist. I could not recommend higher. Diana remembers the patients and eases all their fears while they wait. She makes it feel personal and the doctor explains EVERYTHING as he’s going. Doesn’t smell or sound like a dentist. All around 10/10 environment.
Fantastic experience: always a pleasure being treated by Katie would highly recommend her and Dr. Wick. Looking forward to my next visit!
Fantastic experience: I really like the location it's near my home. The staff is great friendly and knowledgeable. I've had several procedures done here, and I will continue appreciate you guys. Great job..
Fantastic experience: The care and professionalism provided by Dr. Wick are truly exceptional. From the very first consultation, everything was explained with patience and clarity. His extensive knowledge and expertise were evident throughout, and both pre and post treatment guidance were given in a way that made the whole process feel simple and stress free. The treatment itself went smoothly, thanks to his calm and reassuring manner. His dental office is another highlight. Modern, spotless, and fully equipped with advanced technology that gives real confidence in the care being provided. Dr. Wick’s team is professional and attentive, ensuring every visit runs smoothly, which perfectly complements his remarkable expertise. It’s rare to find a dentist who combines such advanced skill with genuine concern for patients. For anyone seeking professionalism, patience, and world-class dental care, Dr. Wick exemplifies excellence in every aspect of his practice.
Thank you, Gihan for the kind review. We always do our best to provide the best care for our patients here at the Fox Point Dental Studio, a member of roaring smiles dentistry.
Fantastic experience: The vibe is on point I like it here, also great dental work. 10/10 recommend
Fantastic experience: Terrified of dentist, avoid for years at a time. Officially only the second dentist I will trust in my life and will return to. 1) takes fear seriously, gives nitrous for anxiety with procedures, explains everything, reassures constantly, and checks in. 2) numbing me up doesn’t typically work and he got both sides of my mouth, one shot (For which I felt nothing because his technique was so good). 3) he is not fixing unnecessary things which makes me trust him more. 4) everyone in my friend group sees him and I thought they were lying (to convince my anxious butt to go to the dentist) when they said Dr. Wick is amazing, but they were not. Thanks for fixing my teeth and being so nice Dr. Wick
Fantastic experience: Dr Wick and his staff are friendly, knowledgeable and very accessible. Appointments were available and the schedule flexible. Very appreciative to have him and his staff!
Fantastic experience: Dr. Wick was AMAZING!!!!! Literally didn’t feel a thing and made me feel very comfortable!!!!! I had a chipped tooth and once he fixed it I was back like I never left!!! His hands are wonderful! 10/10 highly recommend!!!!
Thank you for your kind words, Eriona. Hope to see you soon!
Fantastic experience: Cant say enough about the service and accomadtion here . Very friendly and approachable . I know we don't always plan on having to go to the dentist but when your treated like a friend of the family every time you go in , it makes it an enjoyable experience. Also they will work with any budget, belive me smiles are priceless and so are friendships if made at this office . I would recommend this place to anyone I come across that ever needs anything done at the dentist.
Thank you Benny!!
Fantastic experience: Had an amazing experience at Fox Point Dental. Everyone there is very kind, helpful and always had a great attitude. I liked the fact they were very transparent from the very beginning as well as how thorough they were through out my appointments. Lamarr and Diana were amazing at the front and they will greet you with smiles all around. At the back, Naomi, Ty'Ara and Katie did an amazing job making me very comfortable. Dr. Wick is a great doctor. I've had so many dentists in the past but haven't had a doctor that takes such an amazing care of his patients. His work is pain free and flawless. I'm so glad I found them and I'm never looking back!!!!!
Fantastic experience: I love this dental clinic. Dr. Wick puts a lot of extra effort into patient care that I don't usually see from other dental clinics. He and his team provide top notched dental care. I highly recommend this place.
Fantastic experience: Most positive experience I’ve had at a dentist! Everyone was very welcoming and personable and it was truly the first pain free procedure I’ve had. Already recommended this place to my friends!
Fantastic experience: The staff are caring and extremely invested in your dental health. As someone who has been terrified of dentists, they took the time to discuss my options to alleviate my anxiety. The use of sedation dentistry and the caring professionalism of the staff made the experience a good one. I wouldn't go anywhere else for my dental care.
Thank you so much, Felicia! We love having you in the office and greatly appreciate the 5 stars. We cannot wait to see you at your next visit!
Fantastic experience: Truthfully, it’s been about eleven years since I last went to the dentist. After a negative experience at another clinic, I had no real intention of ever going back. Recently, though, I started noticing some sensitivity in my gums and decided it was time to face my fear and take care of my oral health. Dr. Wick exceeded every expectation I had. He was incredibly empathetic and never made me feel ashamed for avoiding the dentist for so long — something I honestly anticipated based on previous experiences. He spoke to me on a genuinely human level, without the ego or judgment I’ve encountered in the past. What truly caught my attention — and honestly shifted my perspective on dental care — was Dr. Wick’s unrelenting passion for restoring microbial balance within the buccal cavity. He didn’t just focus on fixing a problem; he approached my oral health as a complex ecosystem that needed to be carefully nurtured and rebalanced. He explained how the mouth isn’t just a collection of teeth and gums, but a living microbiome, where bacteria, tissues, saliva, and enamel interact constantly to maintain harmony. When that balance is disrupted it can lead to inflammation, decay, and long-term damage. Dr. Wick’s enthusiasm for preserving the biomechanical and microbial integrity of my oral tissues made me feel like I was part of a larger, science-based healing process — not just a routine appointment. His commitment to this approach inspired me to take my dental health seriously for the first time in years. It wasn’t about fear anymore — it became about restoring biological balance, rebuilding trust, and taking ownership of my well-being. Dr. Wick’s energy and commitment to preserving gum and tooth integrity have inspired me to return and fully restore my oral health. Thank you, Dr. Wick, for the outstanding care and enthusiasm you bring to your work. I’m actually looking forward to coming back!
Thank you Andrew!!! You did great as well!! Dr. Wick.
Fantastic experience: I had a root canal surgery lately which was done by Dr Wick. The process was smooth and I had no pain or complaints after the surgery. The surprising thing was Dr Wick checking on me the next day post operation and that was a real sweet gesture by the doc. I highly recommend to visit Fox Dental Studio for any tooth related issues.
Hello Aditya, thank you so much for your kind words. I'm always glad when my patients do well after procedures. We always try to make our patients' as comfortable as they can be at the dentist. Thank you.
Dr. Wick
Fantastic experience: Dr.Wick is awesome and phenomenal, he explained everything in detail. I was nervous but he assured me that I was in great hands, I would definitely recommend his services, his staff is very professional,courteous. If your looking for top notch service Foxpoint Dental Studio is it!!
Fantastic experience: Great experience! Staff was informative and Dr.Wick was very professional as well. Dude got some muscles too!
Thank you for your kind words for Sagar. I'm glad you had a great experience with us!
Fantastic experience: Dr. Wick, the new dentist is SO kind, and genuinely compassionate and caring. You will not find a better dentist. The team is kind and helpful too. The office itself is SO beautiful and modern! You will love it here :)
Negative experience: This dental office cancelled my appointment and gave the time slot to someone else three days before the date of the visit. They did not call, just sent a text, which I had not seen due to illness. When I called back and mentioned to the receptionist that it is common practice that an appointment stands unless cancelled by the patient, she replied that it is their policy to cancell an appointment unless it is reconfirmed, which she claims I have seen when I completed new patient forms, which I didn't complete (because my first visit was cancelled). When I told her that I will look for a new dental practice, she responded with a very dignified "OK!"
Negative experience: Watch billing, since the billing person left who did a excellent job. Now the new person messed everything up was at a 0 balance now supposedly I owe over 700. I always pay as I go. Check for unwanted charges. Real sketchy.
Fantastic experience: First appointment today at Fox Point Dental as a new patient. From start to finish everything was top notch. And everyone there made me feel very comfortable. Highly recommend Fox Point Dental Studio!!
We're delighted you feel this way, Bonnie! Thanks for giving us the chance to care for you.
Fantastic experience: This was my first visit. Was pleasantly surprised! Very welcoming, kind, compassionate, patient, knowledgeable, and professional care. The most thorough consultation, x-rays and cleaning, I’ve ever received at a dental office. They explained everything in an understandable way. Highly recommend.
It was really lovely meeting you, Pennie! We're excited to have you as part of our practice and look forward to your future visits. Thank you so much for sharing about your experience - we're glad to know we exceeded your expectations.
Negative experience: This place is the puppy mill of dentistry. Each cleaning appointment consists of a pleasant interaction with the hygienist, followed by an awkward 5 minutes with the dentist who briefly looks at your teeth but makes the hygienist recap your conversation rather than just spend the time talking with you personally. Then the appointment confirmation slew of texts. Enough already! Then if you don’t respond they threaten to cancel you and give your time to another billable-being rather than call you and see. I get it, but I adult all the time and keeping appointments isn’t hard, nor is changing them if I can’t make them. The last straw was the threat of cancellation, followed by my confirmation, only to be cancelled an hour before the appointment because apparently “my” hygienist was sick. What, do you only have one person cleaning teeth? So… yeah if you want the Target of dentistry where the clothes look hip but they’re still not anywhere near gucci than be my guest.
Hi Josh! It’s a shame to hear that you’ve felt uncomfortable with your experiences at our office. We’re also incredibly sorry that we had to postpone your visit at the last minute - it’s such an awful feeling when we let our patients down, no matter how valid the reason.
We have two full-time Hygienists, but their schedules are equally booked solid for several weeks. And though it’s a wonderful skill to be fluent in adulting, many of our patients don’t find that groove as easily as you may, which is why we require confirmation (this includes one phone call, and then a text if we don’t hear back by the next morning). This gives us the opportunity to find holes in our schedule, and offer those times to eager patients from our waiting list.
We understand that we may not be the right fit for your preferences, but if you’d like to give things another shot, you’re more than welcome to give us a call back at 414-236-5885. We attempted to reach you on 08/21 but did not hear back. In any case, we wish you the best and hope you find your Gucci!
Negative experience: Failed to submit the bill to insurance in a timely manner. I had previously asked if everything for both appointments was included in the price I was paying and told yes. Now I am getting a bill for the second appointment.
Hi Patrick! We're incredibly disappointed to know that the issues you're facing with your insurance company have tainted your experience with our office. Insurance is a tricky thing to navigate as a patient - we sent you an email to provide more context to your situation and a possible solution to your concern. Feel free to give us a call at 414-236-5885 if you prefer to discuss things over the phone - we hope to talk soon!
Negative experience: My kid was just in there to have a wisdom tooth removed. They were very rude to her, especially when she became very nervous. They did nothing to calm her fears and they would not allow her boyfriend to be with her. This is extremely unprofessional and I would not recommend them.oh, and by the way.....my kid just told me that when she said that she was nervous, they stated that she needs sedation, which would be ok, except that the previous route was just over $1000, this quite was now over $3000.... and we have insurance. That is fraud, my friends....I would not go to them. She will be finding another dentist going forward
Hello Ann!
Physical safety and comfort are always our first priority, so we are disheartened to know that our efforts to provide this were not successful. We understand that dental anxiety can be a very difficult fear to overcome.
We encourage your daughter to give our office a call at 414-236-5885 to talk further about this experience and see how we can better help her in the future.
Fantastic experience: Every single time that I go to Fox Point Dental has been a positive experience! The staff has been very friendly and answered all of my questions—both in concerns that I had and advice for better dental maintenance in the future. They always made sure that I understand my current dental health and how best to take care of it. Especially for a full-time student who doesn’t have dental insurance, their pricing along with the membership program have made teeth cleaning and exams financial manageable. Overall, I appreciate the attention that the staff has, from Dr Major to Hygienist Cris to receptionist Sabrina. They have always been professional, making sure that any of my concerns are answered and that every visit went as smoothly as possible!
It is always a delight to have you in the office, Ronny! And while we always appreciate feedback from new patients, it's even more rewarding to know that we've continued to do right by the patients who have been with us for years. Thank you for taking the time to share! :)
Fantastic experience: Everyone was wonderful. Extremely helpful, caring and provided me with excellent care and information about my dental needs. Thank you for such kind, caring and informative employees. It's a joy to see this in a dental office.
We're so happy to know that we could make your first experience with us a great one. We look forward to seeing you here again and so greatly appreciate your kind words!
Fantastic experience: I switched myself and my family over to this dentist office and I had my first visit. The staff is extremely nice! They make you feel like you’ve been going there for years. Every individual I spoke with today was super friendly and welcoming.
It was so nice to meet you, Michelle! It's our pleasure to welcome you to the practice and can't wait to meet the rest of your family too. Thanks for taking the time to share about your experience!
Positive experience: All I can say is “Well done” to the staff members I met and to Dr. Krenzke as well. I know I will be in good hands as I go through some extensive dental work.
Awh, we will happily take a bow! Thank you for giving our office the opportunity to care for you - we appreciate your kind words just as much!
Fantastic experience: I recently moved to the North Shore and had my first teeth cleaning with Dr. Krenzke and Cris the dental hygienist. The clinic looks very nice and clean. The staff is extremely professional and competent. The dental hygienist did a great job. Dr. Krenzke was friendly and answered all of my questions and did not seem to be in a hurry. I am happy to have found my long-term dentist!
We're so happy we could give you such a positive first impression and look forward to building on our relationship! Thank you for taking the time to share such kind feedback, Deka.
Fantastic experience: Everyone so wonderful and knowledgeable and very professional and very caring. Glad to make them my dentist office
We were delighted to meet you, Meek! You are so kind and we're glad you're part of our office too.
Fantastic experience: Their team is very friendly and professional! As a new patient they made me feel comfortable from the get-go.
We're so happy to know you enjoyed your experience with us. It was truly lovely to meet you!
Fantastic experience: I 100% recommend Fox Point Dental Studio for all of your dental needs. Dr Krenzke and his entire staff deliver optimum customer service. I've had nothing but excellent care. Thanks to them, I no longer have fears of going to have dental care!
Awh Fran! You are the sweetest and we love having you here! Thank you for taking the time to write just kind words.
Fantastic experience: Dr.Krentke and his staff were wonderful! Very kind, caring and attentive. The first part of my implant process went great.
We're so happy that you were able to start your treatment and even more so to give you a good experience. Thank you for trusting us, Claudia!
Fantastic experience: Fox point dental is a great place for people who have anxiety going to the dentist. Chris and Dr. Krenzke did an amazing job helping ease my anxiety and made sure I stayed comfortable throughout the entire process. Sabrina and Rachel at the front desk are also great and help make scheduling and figuring out financial aspects easy!
Thank you so much for taking the time to share, Ella. It's so rewarding to know we've gained your trust through each visit - we're happy to have you here!
Fantastic experience: This is probably one of the best dental care providers around, very pleasant and professional staff, a top notch equipment. Had several crowns installed and this is the best experience so far. Highly recommend.
We're thrilled to know we've exceeded your expectations! It's always nice to see you in our office and thank you so much for taking the time to leave thoughtful feedback. :)
Fantastic experience: The staff was so welcoming. They were outstanding taking extra time with me while taking X-rays as I have gag issues. The dentist was friendly and really put me at easy. Their advice for a treatment plan was understanding of costs that would be involved as well as prioritizing issues in the order of importance.
Thank you so much for choosing to visit us, Susan! We're grateful for the opportunity and even more so for your kind comments!
Fantastic experience: The staff here are all so lovely and kind! I don’t particularly like getting my teeth cleaned but Kris is soooo sweet she definitely makes it more tolerable. I usually see Dr. Krenzke who is very knowledgeable and professional. I even worked with Dr. Major on a significantly difficult wisdom teeth removal and the whole staff handled my anxiety and fears with so much compassion. Rachel at the front is always very helpful and kind as well. Can not say enough great things about this practice and would recommend them to everyone. The way they handle anxious patients with empathy really makes a difference.
Thank you for your kind words, Marie! We are so happy that you feel comfortable here. It is not easy to overcome anxiety in coming in to the dentist. Thank you for trusting us to help you. We look forward to seeing you next time.
Fantastic experience: Excellent dental office. I have had several appointments and a cleaning and have been more than pleased with all of the staff. Dr. Krenzke is so kind and very thorough in making sure I understand the procedures needed. D'Angelo is fantastic. He works hard to make sure you are comfortable and is always reassuring me while I am having work done. I so appreciate that as I am a very nervous and pretty fearful patient due to some past experiences elsewhere. They work hard to make you as comfortable as possible and listen to any concerns or fear.
Thank you so much for your kind words. We appreciate it! We are passionate about creating a wonderful experience.
Fantastic experience: Outstanding reception with Sabrina, and excellent care with hygienist Cris, and Dr. Charlie. Rachel as office manager wrapped it up with a thorough summary of the steps moving forward.
Thank you so much for recognizing the care we took for your visit - we really enjoyed having you here and look forward to the next!
Fantastic experience: I absolutely loved this dental practice and I am happy to establish care for me and my husband close to home! The reception staff was so nice, I absolutely loved the hygienist and the dentist. I had to have my 16mo/old with me for the first part of the visit and they were so accommodating and kind. I would highly recommend this practice!
Thanks so much for choosing us, Rebecca! We'll never say no to a cute baby appearance. ;)
Fantastic experience: Honestly these guys are probably the best dental office I have been too. Going to the dentist is rarely an enjoyable experience, but fox point has top notch customer service, and very quality work. I can't recommend them enough
We're so happy we are to hear you say that! Thank you for giving us your trust, Michael - it's always nice to have you here!
Fantastic experience: I had a recent tooth extraction at Fox Point Dental Studio, and Dr. Krenzke & Najwa made the experience truly delightful. From their amazing staff, their technology, all the way to office aesthetics - I’m a happy patient and am relieved have finally found my permanent dental clinic!
Awh! That feels so great to hear, Anna. We're so happy to have you here and thankful for your five stars!
Fantastic experience: I am so impressed with this dental facility! First I was kindly greeted by the front desk employee Sabrina, who made my check in process easy and quick. Then I had Najwa as my hygienist and Dr. Haley Hollo (Groelle) as my dentist. Najwa was extremely personable and made my X-ray experience way less intimidating than I have been used to at previous dental facility’s. Dr. Hollo is extremely knowledgeable, kind, and made my cleaning enjoyable. I am honestly looking forward to going back to the dentist again to work with this professional team. Thank you!!
It was an absolute treat to welcome you to our office, Carlen! Thank you for such thoughtful words - we look forward to having you back!
Fantastic experience: First time at Fox Point Dental Studio. Comfortable environment and the people are very kind. The service was excellent and affordable! I would highly recommend!
We're absolutely thrilled to have given you a positively memorable experience - it was a pleasure welcoming you to the practice. Thank you for taking the time to share, Claudia!
Fantastic experience: Dr. Krenzke and his staff were absolutely amazing. I can not thank them enough for giving me my smile back and restoring my confidence. They were so easy to work with and made the whole process as easy as possible. 100% the best.
It was completely our pleasure - especially when we got to see you walk out with a beaming smile at your last appointment! We're so pumped for you, John!!
Negative experience: Look elsewhere if uninsured. Staff was friendly, however they should be more transparent with pricing. I made them aware prior to my appointment that I did not have insurance. I ultimately paid $80 to sit in a chair and be told I need $3500 upfront to remove my wisdom teeth. I just wish I would have gotten a real answer when I asked about pricing on the phone, not “we’re flexible and can talk about it when you get here “. Wasted time and money for nothing.
Thank you for sharing your thoughts, Gary. We were happy that you came in so we were able to assess your situation. It is impossible to give a diagnosis over the phone, and thereby, a cost estimate for treatment. We are sorry that you felt misled with your first exam and xrays which were required to give you the best possible options for your situation. Unfortunately, the options presented were not a good fit for you. We wish you the best for your future care. Thanks again for stopping in.
Fantastic experience: First time patient and had a pleasant experience. All staff were very nice and knowledgeable and made me feel welcomed.
It was wonderful to meet you, Sally! Thank you for taking the time to leave this positive feedback!
Fantastic experience: This has been the first dental office in years that has answered all my questions. They were very attentive and addressed any concerns that I had.
It was a pleasure to welcome you to our office, Raiquel! Thank you for leaving such kind words - we're here for anything else you may need!
Fantastic experience: I have never ever been to a dentist and hygienist that I look forward to seeing. They have the best people that treat you the kindest. From Sabrina at from desk to Meghan, Rachel, Christina, D’Angelo, Dr. Krenzke and best hygienist ever Rosie! My teeth have never been this healthy my fear for dentist office is thing of the past❤️100% recommend!
Thank you so much for such a thoughtful message - all of us are so happy to have you here!
Fantastic experience: Had a fantastic emergency experience at Fox Point dental after slipping on the ice and hitting my upper lip and teeth. I was able to be seen within a couple hours and their care of and concern for my teeth and mouth was extraordinary! Thank you so much FP dental team!
Emergency visits are never fun but we're so glad to have made the experience an enjoyable one - thank you for taking the time to share, Anne. We hope you're feeling much better!
Leave your review about Fox Point Dental Studio:
Fox Point Dental Studio appears in the following listings:
Other dentists you might be interested in
Stephanie Murphy DDS
ForwardDental Brown Deer
Sladky Family Dental: Jacob D. Sladky, DDS
Centre For Exceptional Dentistry
Milwaukee Walk In Vet Clinic
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.