Total Implants & Periodontics
Located in Fort Mill, SC, Total Implants & Periodontics is a premier dental practice dedicated to restoring oral health and enhancing patient confidence through advanced periodontal and implantology services. Led by Dr. Samir D. Patel, DMD, MSD, a highly respected periodontist, the clinic combines years of specialized experience with a compassionate, patient-centered approach to deliver exceptional care in the Tega Cay and Fort Mill communities.
We specialize in treating gum disease and replacing missing teeth with state-of-the-art technology. Our comprehensive services include **dental implants**, which offer a permanent and natural-looking solution for tooth loss, and advanced **periodontal treatments** such as LANAP laser therapy, bone grafts, and soft tissue grafting to restore gum health. We utilize cutting-edge digital dentistry, including 3D X-rays and computer-guided surgery, to ensure precise diagnostics and optimal treatment outcomes.
Comfort and safety are paramount at our practice. We offer **IV sedation dentistry** for anxious patients and provide comprehensive cleanings and exams for preventive care. Beyond traditional dentistry, Total Implants & Periodontics also features an aesthetic service division where our Nurse Practitioner provides medical-grade skincare, **Botox and fillers** for TMJ treatment and gummy smile correction, PRP facials, and dermaplaning. Whether you need complex surgical care or cosmetic enhancements, our team is committed to helping you achieve a healthy, beautiful smile.
Opening hours
- sunday: (closed)
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 8h-16h
- friday: (closed)
- saturday: (closed)
Photos of Total Implants & Periodontics
Services and Treatments
Total Implants & Periodontics: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 277 reviews
Negative experience: I was told I needed periodontal surgery costing thousands of dollars, but I decided to get a second opinion. A regular deep cleaning resolved my issue without surgery. What concerned me most was that they would not treat my immediate issue unless I agreed to the surgery. I strongly recommend getting a second opinion before agreeing to expensive dental procedures.
Mr. Awale - my job as a doctor is to give you honest information even if it’s not what you want to hear. I wish you the best of luck with your healthcare.
Fantastic experience: They take good care of me. Would highly recommend.
Fantastic experience: My experience was very very good. From the office staff and the whole dental team are amazing. What I like most is how comfortable they make you feel and Dr. Patel explains everything in full detail. He and I always joke with one another and Dr. Patel and his staff treat you like family. Walking in the door they know your name and they always ask how you doing. Just a pleasure to be around everyone A+
Thank you for the kind review Kevin, we appreciate getting to take care of you.
Fantastic experience: Professional, friendly, accomating, great to do business with. Dr. Patel open, honest, and skilled.
Thank you for the kind words Mr. Gaver, we appreciate it!
Fantastic experience: One of the best periodontists in the Carolinas. Dr. Samir patel and his team will take great care of you and will make sure you are happy with your treatment and all of the staff members are very friendly.
Fantastic experience: Dr. Patel was great! No beating around the bush regarding the healing process for surgery on my receeding gum! So glad he discussed the worst I would feel. Honestly, my healing wasnt bad at all! I would highly recommend him! All staff are top notch!!
Fantastic experience: It’s hard to say pleasant and periodontal in the same sentence, but I am going to say it. I had surgery done on a Thursday before a holiday weekend and was given an instruction sheet with Dr Patel’s cell number on it to call if I had any concerns. I assumed, like most offices these days, it was probably an answering service. That Thursday evening the Dr. himself called and also text me following up to make sure I didn’t have any questions. Wow! What customer service. Then the following Monday his staff called and asked how the weekend went and scheduled my follow-up. I am sure most people can relate to having to “pull teeth” to get great quality customer service and care these days…. But you will definitely find it here at Dr. Samir Patel’s. Thank you for giving me that “pleasant experience”.
Ms Trish - thank you so much for the kind words, we appreciate you so much.
Fantastic experience: Total Implants and Periodontics is an amazing office. You can just feel that everyone cares about each other. Very gentle, competent and thorough in explaining everything. Don’t really love the dentist but love these people !
Fantastic experience: I am incredibly grateful for the high-quality care I received from Dr. Patel and his team. The entire staff is professional, empathetic, and welcoming. Finding such an exceptional level of expertise so close to home has been a wonderful experience.
Thank you for the kind words Ms. Wallace, it means a lot to us. We have enjoyed getting to treat you!
Fantastic experience: I had an exceptional experience with Dr. Patel and his entire staff! This says a lot for a grown woman who is petrified of anything medical related. I wish all of my doctors were as great as he is!! From the initial consultation to the extraction to the follow up appointments, he and his staff, treated me with kindness, genuine concern for my well-being and patience. They listened to my concerns, explained everything step by step, never rushed me and comforted my fears. I highly recommend this practice! Great job and thank you, Dr. Patel and team!
Thank you for taking time to write this review! Its so appreciated and we are so glad to get to take care of you!
Fantastic experience: UPDATE: 12/2025 - I had to revisit this practice recently and I want to reiterate the outstanding work they do here. In short, their level of customer service, patient care, expertise, and professionalism makes them stand apart from other related practices. Dr. Patel is awesome! --- I am very pleased with this practice! Every appointment so far has been great. Dr. Patel sincerely cares and his team made me feel so comfortable and assured me I'm in capable hands.
Thank you for the review Mr. Seeman!
Fantastic experience: My dentist referred me to Dr Patel a few weeks ago. Today, I had my consult, and knew immediately I would be his patient, and my oral health was in good hands. From the very first team member to all subsequent team members, I was treated pleasantly and professionally. There is a presence of comradery and community which I highly value. I was given a clear and informative explanation of what my potential plan of treatment would entail. I left feeling I was seen, heard, and important to the entire practice.
Fantastic experience: Dr. Samir D. Patel, “thank you” Dr. Samir Patel so professional very caring Implants and Periodontics doctor he is very patient, he make you feel comfortable as he explain everything he is going to do and he will ask you if you have any questions. He’s so professional and has such a great sense of humor. He also will personally call you after your procedure to see how you’re doing and check to see if you have any concerns, “thank you” I really like his office alone with him he has the most professional uplifting staff. Alyssa “thank you” …. you were very informant and very helpful in my procedure information. From the time anyone walks through the door Alyssa, Karyn, Melanie and Ali they are Dr. Patel’s treatment coordinators you will see them at the front desk area and they greet everyone with such a heartfelt smile, “thank you” Everyone in the office no matter what type of day it is the staff always have a smile, and they all have the most wonderful sense of humor, it’s a beautiful office to be in, everyone works together like a family. Then you have Lori, Daisy, Dakota and Brittany Dr. Patel’s surgical assistances. His has an awesome staff. I appreciate Dr. Patel, and his staff so much. Daisy and Dakota ask if I had any questions or concerns. Lori stood by my side while Dr. Patel, started my IV Sedation which was a great comfort because I was nervous. But with Lori there I was relaxed. “thank you” Then I woke up, my procedure was all done “wow”. Then Brittany kept an eye on me until my ride came and my ride was late, but she still made me feel comfortable. “thank you” she also went over my discharge information with my ride and me. I gave this review because you will be totally pleased when you came here. Dr. Patel, and his staff is Exceptional, Superb they’re beyond five stars. Thank you Dr. Patel and staff. Dr. Samir D. Patel 2526 SC-160 Suite 104 Tega Cay SC 29708
Fantastic experience: Dr. Patel and his team are absolutely amazing! He goes over everything in terms I understand and made me feel completely comfortable. From the ladies upfront to the ladies in the back, they are always smiling and super friendly. I would recommend Dr. Patel to anyone!
Fantastic experience: My regular dentist had referred me to Dr. Patel to do a paradonal Scaling, and to have a wisdom tooth extracted. I was very nervous about the process. However the kindness and the warm hearted staff made me feel at ease. Dr. Patel, very professional, took his time explaining to me the process of the procedures. He made me feel very confident in him!! He did not disappoint. The process was so fast and quick.I didn't really feel anything..afterwards.They said I would have swelling and pain due to the extraction. I had very little swelling and not to much pain. I was very fortunate, but I think it had a lot to do with Dr. Patel.. I would highly recommend him.He will not disappoint.
Fantastic experience: I had a wonderful experience at Total Implants. Dr. Patel and his entire staff were extremely helpful supportive and knowledgeable in making my experience a very pleasant and enjoyable one. I would highly recommend them to anyone who requires the utmost care in the treatment of their dental needs.
Mr. Maillard - thank you for the thoughtful words! It’s always special when someone can call their dental experience “enjoyable”!
Fantastic experience: Dr. Patel and his staff are amazing. They are all very professional, personable, caring, compassionate, and make you feel as if you're their only patient. I was recently referred to Dr. Patel for a bone graft and implant, I know it was not a minor procedure, but it was one of the easiest and less painful procedures I've ever had at a dental office. Dr. Patel is not only talented and extremely good at what he does, he is also very compassionate and truly cares about his patients and their well-being. I have had a lot of dental work done over the years, and I can whole heartily say he is the best Periodontist I have known. I feel our area is fortunate to have such a great one and I would definitely recommend him and his office to anyone in the need of periodontics. PM Baskin Fort Mill, SC
Negative experience: I went to Dr. Patel in April 2025. He told me my gum disease was so bad that he would need to extract 5-6 teeth and there was no hope for me to get implants. As I left the office, they asked me to put down half the money and set the surgical appointment where they would do a surgical deep clean and extract the teeth but I would need to wear partial dentures that would never feel right and would need to be taken out to eat. I didn't commit to anything and left the office looking for a bridge to jump off of. I felt like he had to be right because it didn't benefit for him to lie or be wrong. WRONG. Thank God, I chose to get a 2nd opinion. It is now October 2025, my gum disease is completely healed after one minor surgical clean and only 1 bottom tooth extraction. And gum measurements are normal. Please, please, please...always get a 2nd or 3rd opinion. It's money well spent.
Ms. Williams – While I cannot respond directly to the statements you made, I would like to note that every provider is different in their diagnoses, treatment plans, and overall parameters of “acceptable” within their own office. I respectfully disagree with what you stated on your review, but I am truly glad that you did choose to seek treatment somewhere! Best of luck with your continued care.
Total Implants and Periodontics
Fantastic experience: Kind, caring and professional staff. Dr Patel is an amazing surgeon!
Fantastic experience: I'd give more than 5 stars if I could! Everyone at this office is absolutely lovely and was kind and gracious. I felt confident and comfortable in the procedures recommended and am so happy with the results. Dr. Patel and team all went above and beyond to make me feel like a real human being they cared about and I am so grateful! Highly recommend. :)
Casey - thank you for the thoughtful review and taking the time to let us know how you feel. Your kind words made my day, thank you.
Fantastic experience: I had the best experience I’ve had in a while with Dr. Patel and his staff, highly recommended!
Thank you Genesis, we appreciate you!
Fantastic experience: Dr. Patel and his staff were amazing. They worked diligently to help me achieve a smile not only they were confident in, but that I was confident in as well. They made it a safe space to vocalize my likes and dislikes with my smile and I left 100% satisfied. I cannot recommend them enough!
Iyanna - thank you for the kind words we enjoyed treating you!
Fantastic experience: Dr. Patel and his staff were so informative and caring from the moment I walked in the door. Dr. Patel has the best bedside manner I have ever experienced with any dental professional in my whole life. The procedure was a great experience even though I have a huge fear of dental work. Ok now… the best part is that Dr. Patel cares for his patients so much I received a personal call from Dr. Patel the night of my procedure to check on me . I’ve never had a dental professional care so much for their patients and want to make sure the procedure was as comfortable as possible. First thing the next morning a staff member call to check on me. I can’t speak highly enough about Dr. Patel and his staff and the care I received. Thank you so much for everything!! Jennie Hirak
Ms. Hirak - thank you for the kind words. We have enjoyed getting to care for you!
Fantastic experience: Great experience.
Thank you Chris - we appreciate you!
Fantastic experience: Dr. Patel and his dream team staff were amazing from the first visit. I'm a new patient in the office, and each person walked me through my entire dental process with professionalism and a smile. Dental work can be scary, costly, and challenging, but Dr. Patel truly put my mind at ease with his overall knowledge and care. I'm now excited to see how my new smile turns out!
Thank you for the kind words Shannin - we have enjoyed getting to serve you!
Fantastic experience: Dr Patel is the best. I wish I could give more stars in this review. He saved my troubled existing implant by treating/grafting tissue surrounding the implant. He also installed two more where the gum disease was severe under an old bridge. He was always candid about my treatment plan and and costs involved. He was very personable, quite funny actually and concerned about my oral health. His staff was personable and professional as well. He even called me personally the night after treatments to see if I doing well. Bottom line: I would not hesitate to see him for any further treatment. Though jokingly, I do hope I never have to see the man again. :-)
Mr Dubois - thank you for the kind, thoughtful review. It made our day. We appreciate you and the time you took to review us!
Fantastic experience: GREAT staff... Amazing Doctor!!
Thank you for the kind words Ms. Cheryl - we appreciate it!
Fantastic experience: Excellent experience! Dr. Patel was super knowledgeable and compassionate. The staff was all super helpful; Melanie Montuori was the absolute best, and was so knowledgeable and friendly!
Thank you for taking the time to write this review, we truly appreciate it and we value the opportunity to serve you!
Fantastic experience: well I'll say it like this an absolute pleasure is a understatement from start to finish from all the office personnel to the Doctor I couldn't have asked for a better experience,thankyou to everyone at Total Implants & periodontics 5 star +5 star.
Thank you for the kind words and taking the time to write this thoughtful review, we truly appreciate it.
Fantastic experience: Great practice!!! Everyone is very nice and helpful. Dr Patel is very thorough and takes his time during your visit. Highly recommended!!
Thank you for taking time to write this review! We appreciate you!
Fantastic experience: Wonderful. Dr Patel is considerate and professional. I had trepidation about the work. He dispelled it immediately. I recommend him most highly. And his staff are friendly and competent
Thank you for taking the time to write this review, we have enjoyed getting to care for you!
Fantastic experience: Great practice, great doc, great team. I had an implant here and would recommend it.
Thank you for taking the time to write this and putting your trust in us - it is truly appreciated.
Fantastic experience: Dr Patel and his team at Total Implants and Periodontics are second to none. They are friendly, attentive, and go above and beyond to ensure a comfortable and positive experience. The level of care I received was exceptional, and I am beyond happy with the results. Thank you Dr Patel and his team. Highly recommended
Thank you for the thoughtful review and kind words. We appreciate you putting your trust in us.
Fantastic experience: Great staff and caring dentist.
Thank you for taking the time to write this Mr. Forbes!
Fantastic experience: Love Dr Patel and the staff at Total Implants and Periodontal. They are caring and passionate about their work. Highly recommend them to anyone seeking care.
We loved caring for you Ms. LeGrone!
Fantastic experience: I had to share this review on this dental practice with Dr Patel and his team. I went in to get my implant completed and Dr Patel is literally the best Dentis I have ever been to and had work done on my teeth (and I have seen a lot of dentists) The process was painless and super professional. I walked out of there and was able to get right back to work within 2 hours of leaving the practice. Dr Patel also personally calls you throughout the healing process to make sure you are doing well and there are no issues with the healing. I have never had a Dentis call me once they have completed the work, to check in on me and make sure everything was going well with the work they had completed. I would highly recommend this Dental practice with Dr Patel and his team!
Shaine - thank you for the kind words, it made our day.
Fantastic experience: My son recently had a procedure done, and I couldn't be happier with the results. The staff was friendly and professional, and Dr. Patel was very knowledgeable and made us feel at ease throughout the entire process. I highly recommend Dr. Patel!
Ms. Marlowe - thank you for the review, we appreciate it and we value the opportunity to serve your family!
Fantastic experience: Dr Patel and his staff were so kind and thoughtful. I had several procedures done and after all was said and done... it looks great and i feel great. I'm so thankful for their whole team and would recommend them to anyone and everyone
Thank you for the kind words Zoe, we appreciate you!
Fantastic experience: Dee and her staff are incredible and the new space is beautiful! Every appointment is an amazing experience.
Fantastic experience: Best staff! I would recommend them to anyone! They go above and beyond to make sure I feel comfortable, understand what’s going on, and recovering well. Dr. Patel is amazing.
Ms. Thorne - thank you for the kind words, we appreciate you.
Negative experience: I've never been more humiliated in my life! Nor have I had a dentist and the assistant make fun of me. Literally laugh! How have you "never heard of plackers?" They want to pull out 8 teeth ( I was fully aware of 4) went back to my regular dentist and.he said I'd be able to keep them for another 15 YEARS!! Not months YEARS! Phone ringing.off the hook with cancelations. Want 30k ... I'll get what I need done with my regular dentist 5k. It was so bad they way they treated me I asked if the next question they wanna ask was can I tie my shoes and button my own shirt. I left in tears. They didn't care about my anxiety, years . As soon as I was in the chair they start bombarding me with surgery instructions..it was a consultation. Sorry bud I'm not making your boat payments!
Ms. Horton - I believe this review is extremely far from the truth of the situation. We are honest with our patients but treat all of them with dignity and respect. I confirmed with my entire staff that we don't carry a product called a "placker" nor do we/have we ever recommended them - frankly, we had to google what they were.
We wish you the best of luck in finding a new provider.
Fantastic experience: I love Dee! She is simply the best. She is all about keeping things natural and not overdone and I completely trust her recommendations. I highly recommend her!
Fantastic experience: All my visits have been carried out with professionalism and courtesy. Dr. Patel and the entire staff strive for quality service. I have been extremely impressed.
Ms. Robinson - we love getting to take care of you, thank you!
Fantastic experience: We love this office! Always upbeat and professional when we come, never have to wait, and a very smooth surgery for my son! Would highly recommend them for any dental work!
Ms. Janky - thank you for taking the time to write such a sweet review, its much appreciated!
Fantastic experience: Best oral surgeon ever!
Thank you so much for the kind words, we appreciate it!
Fantastic experience: Although the dentist is not my favorite place to hang out, I was very pleased with the experience. I still have a few appointments scheduled in the future, I’m confident that I’m in good hands.
Mr Cohoe - thank you for taking the time to write your kind review, we appreciate it!
Fantastic experience: I would definitely recommend Dr Patel and his staff. My experience was better than I could have asked for. Dental procedures have always made me anxious but Dr Patel was very patient in answering my questions and putting my mind to ease when I was concerned about the recovery process.
Ms. Olzak - thank you for taking the time to write a review, we appreciate it. Please reach out if we can ever do anything for you
Fantastic experience: Dee is absolutely amazing. She’s kind, beautiful, and when you leave her chair, rest assured, you’ll feel beautiful. She is beyond talented and is gorgeous. I am beyond amazed at her talented work. Book now!
Fantastic experience: Extremely friendly staff with lots of experience, warm / cozy office space and the doc is top notch! Highly recommend
Thank you for the glowing review, its appreciated!
Negative experience: Went in for only for a deep cleaning. The periodontist was very rude to me, practically yelling that I needed a DENTIST! All he did was take some fancy 3D x-ray. Then he told me one of my wisdom teeth had to be extracted! At my age (over 65) to yank out a straight good tooth that never had a cavity and causes me no pain or trouble? Then raised his voice telling me again that I needed a DENTIST (as if I was too stupid to have understood when he said that already) before he could do anything for me and suggested the dentist right next door to him. How convenient! I thought about making an appointment there, but the office was locked and all staff appeared to be sitting in the reception room enjoying a break. At 3 PM? Seemed unprofessional. I finally found a good dentist I trust, near where I live, who has never suggested EXTRACTING any of my teeth and is taking good care of me. His comments, below, are startling. It is not permitted that he reveal personal information about a patient and previous diagnoses, treatments, care or information conveyed to him by a patient in confidence. PATIENT CONFIDENTIALITY! HIPPA privacy rules. Has he ever heard of HIPPA? That says it all about this person and his lack of professionalism.
Ms. Mulholland - I’m sorry you feel this way about the care you received at our office. I am limited in the ability I am able to share on this platform but my obligation as your doctor is to provide you an accurate diagnosis with appropriate treatment plans, which I believe I did. Just because you don’t hurt doesn’t mean there isn’t a problem. I disagree vehemently with the notion that I raised my voice at you in any manner. As far as your encounter with another dental office, I have no business relationship with any other providers other than recommending them for your outstanding dental needs. I think it’s valuable for your providers to be able to have hard conversations about the state of your health. Best of luck with your future care.
Fantastic experience: I love my results! I went to couple of other places for my under eye treatment, but this is the best place by far!
Fantastic experience: Love Dr Patel. The office staff is friendly and reassuring! So glad they were recommended by my dentist!
Heather - thank you for taking the time to write this review, we really appreciate it
Fantastic experience: Dee is very professional, experienced, and courteous! She does amazing work and I love talking with her during my treatments. She’s by far one the best for sure!
Fantastic experience: Dee has thoroughly helped me in my process to fix my TMD issues. Her and her team continue to impress in terms of educating me on the process and keeping me on top of my appointments. One time, due to how booked she is due to popularity, I had to go somewhere else for treatment and I won’t make that mistake again. Highly recommend Dee and Total Implants and Periondontics.
Fantastic experience: Received help and relief for my TMJ forever grateful. Nothing worked in the past. The staff is professional and the office is upscale and clean. Highly recommend
Fantastic experience: Very competent and friendly staff. They made me feel comfortable in spite of having an unpleasant procedure being done. I would definitely recommend Dr. Patel to any friends or family.
Thank you for the kind words Ms. Milam, we appreciate patients like you!
Fantastic experience: It was a great experience! Friendly staff!
Ms. Soon - thank you for taking time to write this review and for the kind words, we appreciate it
Fantastic experience: I was referred to Dr. Patel by my endodontist as well as my dentist and he is known for being "the best" in this area. Dr. Patel and his staff are amazing. I needed a tooth extraction and bone graft and it was a big deal! Due to his expertise I am healing up fantastically with no issues. He is knowledgeable and skilled at what he does. Highly recommended!
Ms. Taylor - thank you for the in-depth review. It truly made my day.
Fantastic experience: The entire staff is so friendly,welcoming and professional. The atmosphere is like one big happy family. Dr. Patel is so kind and thoughtful and pays attention to detail.
Ms. Ball - we have loved having you as a patient and I appreciate you leaving the review!
Fantastic experience: The office staff are so helpful. They explain all financial obligations in a professional manner whilst being pleasant. Dr Patel is caring, friendly, and makes sure you have the instructions needed for your recovery. I’m satisfied with my procedure and would recommend him for dental problems or implants.
Ms. Schrum - thank you for the in depth review, we appreciate the effort you took to write that!
Fantastic experience: The Dr. Was super cool. My son really liked him. Procedure was quick and everyone was very helpful. Back at school the same day.
Ms. Tuttle - thank you for taking the time to leave us a review, we appreciate it!
Negative experience: Please do NOT go to Dee Patel for Dysport or fillers. I am completely shocked that she has so many positive reviews. Dee ruined my face and then, insulted me when I reached out to her for advice. I asked for a subtle brow lift and treatment of my glabella for my “11” lines. I informed Dee that I wasn’t concerned with my forehead wrinkles and that I still wanted movement in my face. I was promised a brow lift with an “cat-eye” look and more lid space for my eye makeup. Instead, I ended up with a frozen forehead and drooping, lowered brows, and a large bruise/hematoma on my forehead. During my appointment, Dee tried to convince me that I needed $1500 worth of Dysport in my entire face and became irritated when I told her I only wanted to treat the brows. I’m not new to Botox and Dysport or to paying for expensive procedures, but this is the worst result I have ever had. When I reached out to Dee to express my concerns, she insisted that it was my “sagging skin”, “skin laxity”, and “drooping, hooded eyelids” that were the problem, not her poor technique and that she expected that I would have an undesirable result because of the way that I looked before the injections. This was never discussed with me before the injections. I was promised a lifted, cat-eye look and was told “I would be sorry that I hadn’t done this sooner”. I have included a picture of myself taken just two weeks BEFORE seeing Dee (no filter, just makeup) to show you what this provider thinks is skin laxity, sagging skin and droopy, hooded eyelids. I am too embarrassed to post an after photo. Please save yourself $800 and several months of embarrassment by avoiding Dee Patel.
Update: To our current and future patients, this patient did not respond to our multiple outreach attempts to get further follow-up on her care; therefore, we were not able to either examine the patient or address her concern.
We regret that you were not 100% satisfied with your experience, which is always our goal. In fairness to you, our current and future patients and to the other providers you have sought treatment from, we do want to make it clear how we consult and advise patients to prove the best results.
As any provider will tell you, we cannot simply treat one area of the face, which is why we advised further treatment.
We appreciate you attaching a photo to the review, unfortunately its of no clinical value given the quantity of makeup present and it being a posed shot. We would value the opportunity to review a before and after without makeup present and with hair out of the way.
We wish you the best of luck in finding another provider. To our current and future patients, please know that we pride ourselves in excellent, natural-looking results with clear goals and endpoints defined prior to treatment. We spend a tremendous amount of time with each and every patient to help them understand their anatomy and the limitations of treatments and we will continue to provide treatment in this manner. Please note that the reviewer has not responded to any of our contact attempts to try to rectify the situation.
Fantastic experience: All very clean . Doc Patel is great and all the staff appear to be knowledgeable and very friendly
Thank you for the review Mr. Desalvo, I appreciate you taking the time to do that for us
Fantastic experience: Dr Patel is phenomenal. Very informative and compassionate with his patients. Doesn’t act arrogant or insulting to your intelligence, but communicates effectively and completely on what needs to happen. Gives you his contact info and follows up after a surgery. Highly recommended!!!!
We appreciate the kind words Mr Wainwright and we hope we exceeded your expectations!
Fantastic experience: Great office! That includes how well the office itself is kept, the service of front office, the service of the assistants, and how knowledgeable the Provider is. If you want the bad part, it’s the cost, and only one to blame for that is my hubby, he put off getting his implants for a decade and had to get more work done. Just know that Perio care is very important, and Dr. Patel is extremely intelligent, he takes the time to explain very thoroughly what is going on, your options for treatment and his staff is well equipped to make you aware before starting treatment what to expect.
Ms. Johal - we truly appreciate the kind review. If we can ever be of service, please let us know!
Fantastic experience: My son was treated by Dr. Patel and his staff and they were very efficient and knowledgeable. We were satisfied with the treatment.
Thank you for taking the time to review us Ms Stinson, we loved meeting your son!
Fantastic experience: Great dentist, great staff very professional nd painless, could not ask for better care and service!
Mr. Taylor - we loved getting to take care of you, please let us know if we can serve you in any way moving forward!
Fantastic experience: The staff and Dr. Patel are very nice. I definitely recommend them.
Thank you Ms. Styles, we appreciate the recommendation.
Fantastic experience: Great team! Great doctor!
Ms. McGee - I appreciate you leaving us a review, it means a lot to us.
Fantastic experience: Had implant performed by Dr. Samir Patel…he is an amazing doctor…very particular and passionate, explains things thoroughly and made me feel at ease during procedure…he’s the best! The staff at Total Periodontics are so welcoming and friendly and it is a pleasure walking into the office greeted by their smiling faces…100% recommend Total Periodontics & Dr.Samir Patel for your dental procedures
Pam and Doug - thank you for your support and your kindness. We enjoyed taking care of y’all
Fantastic experience: Not only is Dee gifted at her craft, she is absolutely lovely inside and out. I’ve been thrilled with her work (Botox) and wouldn’t trust anyone else.
Fantastic experience: Dee is GREAT!! I have been going to her for microneedling & PRP & I can see a HUGE difference in my skin, she is awesome!
Fantastic experience: I have been a patient with Dee for almost 2 years and I can’t begin to express the positive experience it has been. I suffered from acne scarring, hyperpigmentation and overall tone issues. My skin has never felt or looked better! I’m 40 and have clear skin for the 1st time in my life. I feel confident and no longer have to hide behind makeup. Eternally grateful!
Fantastic experience: I have had an incredible experience with Dee. She is knowledgeable and knows what works without looking overdone. She was even able to help me with my under eye wrinkles. In addition to Botox, she has helped me with my skin and I could not be happier. I have received many compliments and I feel I look refresh and not frozen. I am so thankful for her care.
Fantastic experience: I love coming to see Dee! She is so knowledgeable and takes her time explaining what we are doing that day and she always fits in if I want to do a little bit extra! She has made it so I can function daily without jaw pain! Her staff is also kind and patient!
Negative experience: Really bad experience with them. The doctor gave me a quote and I didn´t want to do a cement filling but he said that he wasn't going to charge me for that filling because he was already doing the same cement mix for my implant and he would just do it, I thought that he was very nice, until 6 months after I had finished the treatment and paid all my invoices ( +7k$ out of pocket ) out of the blue a girl calls me asking for another 376$ for that extra filling. I explained that the doctor offered that for free and I asked the doctor to call me to talk with him, he never did called, instead they sent the invoice to a collectors agency!!! And I found out about this by receving calls from a collector! Doctor enjoy your 376$, very elegant way to treat a patience. I will never visit you again. By the way, we paid the invoice +4 months ago and your collector keeps calling, please at least let him know that it is paid!
Mr. Solorzano - I understand your frustration but I believe that what you describe deviates significantly from what truly happened and I want all of our current and future patients to understand your complaint more accurately.
You had treatment in our office in July 2020 at which time your insurance underpaid versus our estimate, leaving you with an outstanding balance. From there, you cancelled or no showed all further follow-ups with our office so there was no opportunity for an in-person conversation and you did not respond to our statement account notices that we physically mailed and called you about from November 2020 until May 2021. Our office policy is to send to a collections company who reaches out to try to get payment using the contact information we provide. I spoke to the collections agency directly to further research your claim that your debt is paid and they told me that they've actually contacted you 103 times in the past year, most recently September 1, 2022, to which they report that you answer the phone and immediately hang up. I would like to point out to you that you did not ever actually pay the balance to date. The collections agency uses the contact information that we provide to them, so it does seem as though we were mailing and calling the right number/address for nearly 2 years from the date of service until today when you chose to write this review.
In response to your assertion that no one called you back, you called our office 4/12/2021 and I personally returned your phone call 4/13/2021 and again on 4/14/2021.
As you can see, we went above and beyond to collect your balance, but you didn't respond to us other than once in 2 years. We provided written statements and phone calls to make you aware of your debt but you refused to acknowledge any of these, and to this date, still do not appear to have paid your balance to the collections agency.
We do our absolute best to provide an accurate representation of cost of treatment, but in a case like yours, insurance coverage is an estimate and you sign a document stating that you understand that this is an estimate and you are responsible for any difference. You were never charged for any procedures outside of your initial treatment plan. Your outstanding balance is for treatment that you acknowledged needing and for which you agreed to be financially responsible.
We wish you the best of luck in your future treatment, but I do not believe that you provided an accurate review of the perceived problem that spurred you to write this review more than two years after you were made aware that you owe a balance to our practice.
Fantastic experience: Super cute, modern office! Dr. Patel is awesome, and his staff is so friendly!
Ms. Kelly- thank you for the kind words, we enjoyed getting to take care of you.
Fantastic experience: Everyone was really friendly and explained everything thoroughly. I will tell my friends about you
Thank you Ms. Omans, word of mouth is our best advertisement.
Fantastic experience: My first visit and I will be back. When I walked in, I was received warmly, even though I was running a few minutes late. Everything was explained so well leading up to my treatment. I was really nervous but I was out at ease quickly. I can’t wait for my next appointment, great people and great facilities.
Thank you for taking the time to write us a review, Ms. Wiggs! Our mission is to provide a warm, welcoming, professional environment. We love to see reviews that reflect this mission. We look forward to having you back:)
- Total Implants & Perio team
Fantastic experience: I went to Dee for Botox on my forehead, 11s, and under eye jelly roll. She did sooo good! There are so many options to choose from in Charlotte, but her work speaks for itself. This was my first time getting Botox (or anything done to my face), so she made me feel as comfortable as possible! I was planning to only get Botox for my upcoming wedding, but I love the results so much and have gotten so many compliments that I’ll be going back lol
Ms. Brown- Dee is truly one of the best, and as a team we are committed to providing the optimal experience. Our team takes pride in ensuring every patient is well informed, comfortable, and achieves great results. We love when patient experiences lead them to return again and again! We look forward to having you back after the wedding! Congratulations & wishing you all the best on your big day:)
- Total Implants & Perio team
Fantastic experience: Dee was such a delight to work with along with all the staff I interacted with. It was my first time getting Botox & she was patient, informative and made the process very easy. I’m extremely pleased with my results & happy I’ve found someone that I can trust to achieve my skin goals with!
Ms. Bailey- from all of us here at Total Perio, we THANK YOU for taking the time to write about your experience with our injector Dee , and so happy to hear we could provide you with a positive experience! We look forward to providing you with the same level of service at your next visit!
- Total Implants & Perio team
Fantastic experience: Friendly-Professional- seem highly qualified
Mr. Prim - thank you for taking the time to leave a review, we appreciate it!
Fantastic experience: Initially I was not thrilled with the cost aspect of the work i had done, but honestly the last thing you want to be cheap with or get on sale is dental work! Plus this office came highly recommended by my Orthodontis (Reynold's Orthodontics) who I LOVE! Anyway... Dr. Patel and staff were absolutely amazing! He explained everything in full detail, his staff followed up when they were supposed to (and even when they didn't have to), there were no billing issues, and the office environment is PHENOMENAL! They have all high tech gadgets to get the work done right, and done right the very first time. Everyone there is polite and has great personality. They treat every client how people should be treated! You're literally getting everything that you're paying for with this office. They're the equivalent of the first class hotel with 1,000 sq foot rooms, 2000 thread count sheets, pillow top mattresses, with goosedown pillows and a beach balcony view! If you need work done, go here!! You won't regret it. Chantel
Ms. Ducille - I appreciate the review, please know it made my day
Fantastic experience: It was my first visit, but everyone was very nice! Dr. Patel took lots of time with me explaining everything, so I would understand what my problems are and what may need to be done. I was very happy with the care I received!
Ms. Hunt - thank you for the review, we truly appreciate it.
Fantastic experience: Total Implants and Periodontal was amazing to give me an appointment today and the workers were outstanding with customer service & knowledge. The doctor was very helpful, knowledgeable, helpful on what was wrong with my tooth, & he gave me advice on what to do with my tooth now and in the future. They also got me in next week so I can get it fixed. Thanks for everything & will recommend people to Total Implants and Periodontal.
Mr. Gonzalez - thank you for taking the time to write us a review, we look forward to taking care of you!
Fantastic experience: Staff was very kind and knowledgeable, felt totally at ease, look forward to my future visits
Mr. Perez - thank you for the review, we also look forward to your future visits.
Fantastic experience: Dee was fantastic! Very personable, professional, and informative! I can’t wait to see my results from my chemical peel and botox. I’m excited for my next visit!
Thank you so much for your kind words, Erin! We love having you as part of our practice and Dee truly enjoyed spending time with you when you walked through the door. We look forward to being a part of your aesthetic journey for years to come !
- Total Perio & Dee Patel NP
Fantastic experience: If you are looking for a Periodontist, just go here. There are a lot of choices in that area. I'm just telling you from my personal and ongoing relationship with this office that you would do well to become a patient of Dr. Patel. He is caring, genuine and trustworthy. That's my big thing: you can trust him. Go there...
That made our day, thank you. We promise to keep taking great care of you!
Fantastic experience: The entire staff and Dr. Patel made me feel comfortable from the moment I arrived. I was nervous about the procedure but both the staff and the doctor explained everything clearly and answered all my questions. My procedure went well and I attribute that to the excellent work of Dr.Patel and his friendly, efficient team. I highly recommend this practice.
Ms Becky - I appreciate you taking the time to write and review us. We appreciate having you as a patient and look forward to taking good care of you!
Fantastic experience: I went in for an initial visit/consultation and the entire staff were super nice!! The office is very nice and clean. The Dr. and staff explained everything very well and made me completely comfortable with my upcoming procedure.
Thank you for taking the time to review us, we really appreciate it!
Fantastic experience: Dee is wonderful, and her staff is fantastic! She treated my jaw clenching & tension headaches using Dysport. I appreciate her less-is-more approach to enhancing one’s natural beauty and features. Hands down, excellent experience!
So happy to hear we are able to help you with both your therapeutic and cosmetic goals! Thank you for your kind words & glowing review. We look forward to having you back soon!
Sincerely,
Total Implants & Periodontics team
Fantastic experience: Had an awesome experience with Dee. Extremely knowledgeable and artistic!!
So glad to hear of your wonderful experience and looking forward to having you back! Thank you for putting your trust in us.
~Total Implants & Periodontics team
Fantastic experience: Wow I cannot say enough good things. Dr. Patel is very knowledgeable and has a great personality. Answered all my questions and made me feel very relaxed about having to have surgery. The entire staff was so nice and this morning on my surgery the women I saw during my first appointment (Christy) made sure to pop her head in and say hello and she was glad to see me. What a great office! Clean and beautiful! My surgery went smoothly and Dr. Patel called me this evening to see how I was doing. Absolutely impressed!
Shanna - we really appreciate the review and the kind words, it made our day!
Fantastic experience: Everyone is so nice Dr. Samir Patel is so amazing he made sure that everything was perfect and that I was satisfied with my service.
Thank you for taking the time to review us, we loved getting to take care of you!
Fantastic experience: What a great group of professionals from the doctor to the staff you guys rock
Mr. Brown - we appreciate your review and we love having you as a client!
Positive experience: Great staff. Great atmosphere and facilities.
Ms. Barga - thank you for the review, we have enjoyed taking care of you!
Negative experience: For the most part it was a good experience. However there were three things that were deciding factors of me not returning. First, the periodontist did not fully listen to the information I provided to him. Second when finished with the consultation he just walked out of the room without a word to me. And lastly, a prescription was called in to the pharmacy before I even agreed to move forward with having the procedure done through this office.
Ms Cioto - We apologize if you don't feel that you were given adequately personalized attention, thats not characteristic of feedback that we tend to receive in our office. Generally at the end of the doctor's portion of treatment, the patient is turned back over to an assistant for further instructions and information. This is almost always signified by the phrase "is there anything else I can answer for you while you're here?". If that was skipped, we apologize.
We usually send in prescriptions for our patients at the day of the consultation as a convenience measure, you don't have to get it filled or pick it up. We wish you the best of luck with an alternative provider.
Fantastic experience: I had a wonderful experience with Dr. Patel and his team! They are very thorough, kind, and answered every question that I had. I would recommend this office to everyone!
Thank you for the kind words Anne!
Fantastic experience: Dee Patel, NP is knowledgeable and excellent. I've seen Dee twice for injections & absolutely love my results. I am so glad I found Dee and there is no one I would trust more! Looking forward to my next appointment.
Thank you for the glowing review, Ashlee!
Total Implants & Beautique NP Team
Fantastic experience: Dr Patel is the best, he gives it to you straight no beating around the bush, the office staff is courteous and professional.
Mr. Glick - we appreciate having you as a patient and thank you for taking the time to leave a review!
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