My Dental Watertown

171 Watertown St, 02472, Watertown

At My Dental Watertown, we take pride in providing high-quality dental care for the whole family in a welcoming and professional environment. Our team of experts is dedicated to ensuring that each visit is memorable and comfortable, delivering an unparalleled dental experience.

We offer a comprehensive range of services, including general dentistry, cosmetic dentistry, orthodontics, periodontal services, restorative dentistry, and oral surgery. Whether you need a routine cleaning, an aesthetic treatment, or a more complex procedure, we are here to meet your specific needs and help you maintain a healthy, beautiful smile.

If you are looking for a dentist who truly cares about your well-being and utilizes the latest technology, do not hesitate to reach out to us. At My Dental, your oral health is our top priority.

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-16h
  • friday: 9h-17h
  • saturday: 9h-15h

Photos of My Dental Watertown

My Dental Watertown

Our comment from Best Dentists Club about My Dental Watertown:

Specialized Treatments and Restorative Care

My Dental Watertown provides a wide range of dental services designed to meet the needs of patients of all ages. The practice focuses on general dentistry, cosmetic procedures, orthodontics, periodontal care, restorative treatments, and oral surgery. Whether scheduling a routine cleaning or planning a complex restorative procedure, the clinic offers tailored care aligned with individual oral health goals.

  • Restorative dentistry for fillings, crowns, and bridge replacements
  • Cosmetic enhancements to improve smile aesthetics
  • Orthodontic options including alignment and spacing solutions
  • Periodontal maintenance and soft tissue care

Patients frequently note that the dental team takes the time to evaluate each case thoroughly, ensuring that every treatment plan is explained clearly before proceeding.

Gentle Approach for Dental Anxiety and Comfort

A standout feature of this clinic is its emphasis on creating a calm and reassuring environment. Many visitors highlight the staff’s patience and the physicians’ skill in delivering pain-free procedures, particularly during root canals, extractions, and deep cleanings. The team understands that dental visits can trigger nervousness, and they consistently adapt their communication and technique to help patients feel at ease.

Regular feedback mentions how dentists and assistants check in frequently, adjust pacing when needed, and use gentle handling to minimize discomfort. This considerate style has earned the practice strong recommendations from individuals who previously avoided dental care due to fear or past negative experiences.

Experienced Physicians and Supportive Team

The clinical staff at My Dental Watertown includes several highly regarded dentists who are frequently praised for their expertise and bedside manner. Practitioners such as Dr. Patadiya, Dr. Gupta, Dr. Naji, and Dr. Suzuki are regularly commended for their meticulous approach, clear explanations, and ability to restore both function and confidence. Their assistants and dental hygienists are described as highly proficient and attentive.

  • Thorough examinations and diagnostic imaging
  • Efficient emergency appointments for urgent concerns
  • Clear communication about treatment timelines and expectations
  • Collaborative planning with patients to align care with personal goals

Front desk personnel and office managers are also frequently highlighted for their professionalism, flexibility with scheduling, and assistance with insurance verification and payment arrangements.

Welcoming Environment and Convenient Access

The clinic maintains a clean, organized space designed for patient comfort, often enhanced by soothing background music and a relaxed waiting area. Many visitors appreciate the flexible scheduling options, prompt reminders, and the staff’s willingness to accommodate last-minute adjustments or travel constraints. The practice’s location and available parking further contribute to a seamless experience.

Overall, the consistent theme across patient feedback is a strong sense of trust, respect, and personalized attention. Visitors frequently describe the office as a place where they feel genuinely cared for, reinforcing the practice’s reputation as a trusted community dental provider.

Services and Treatments

Dental Implants
Dental Emergencies
Teeth Whitening

My Dental Watertown: Reviews

4.6/5 (297 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,6 out of 5 from 297 reviews

David Hurley Published on Google

Fantastic experience: Staff is wicked friendly and professional. 10/10 recommend.

Valentina Cosula Published on Google

Fantastic experience: Dr. Jhon and assistant sai are the best for treating my teeth. Thank you so much ….

Lisbeth Orrego Published on Google

Fantastic experience: Dr paradigm and assistant Sai they were the best, I highly recommend them!!

Joseph Schleifer Published on Google

Fantastic experience: Dr P was very thorough.

Parag Shirnamé Published on Google

Fantastic experience: Dr. Jon Fernandez and Sai Burn are truly exceptional dental professionals. They undertook a complex dental procedure for my ma, managing to complete a significant portion of the work on an emergency basis. The results were exceptional, and my ma was delighted with the outcome. I extend my sincere gratitude to these doctors for their exceptional professional service and their ability to provide such assistance.

Andrea Lemus Published on Google

Fantastic experience: 100% happy with this clinic with the dr. patadiya he is very gentle,careful, and I don’t feel pain with anything I am so belly with this service I recomend 100%

surabhi sunirmal Published on Google

Fantastic experience: Sai and Dr Fernandez are amazing. Very caring and welcoming and Patient. I am very grateful for the way they took care of my mom. I would recommend them to everyone. The facility is clean and the staff are very efficient.

Hdhshdh Jdjdjdjdj Published on Google

Fantastic experience: Dr. Patadiya and his Dental assistant Sai made me feel comfortable during my procedures. The office staff is very friendly as well. I would recommend this office and these providers.

Francine Marcello Published on Google

Fantastic experience: Dr. P was personable and easily explained what procedures I needed and his work was excellent. Zarina is a great assistant and very professional. Mari at the front desk is always pleasant and I've had no issues with scheduling or cancelling and they always call right back. Convenient location for me and ample free parking available.

Noor Diamond Published on Google

Fantastic experience: I had a wonderful experience getting my dental implant done by Dr Hiren Patadiya .he did an amazing job, and the whole process was smooth and professional. Highly recommend.

Elvin Soto Published on Google

Fantastic experience: Dr.Patadiya is the best Dentist in Watertown. He is very professional and thorough with his knowledge. He provides the best quality dental care. I highly recommend My Dental Watertown!

Caroline Durr Published on Google

Fantastic experience: I was going out of the country and urgently needed a crown on my tooth. Dr. Patadiya rushed to finish it in just a day and a half, found a time for to come in just hours before my flight, and placed the crown. Made my trip way more enjoyable and the care was very good! Thank you!

Cheryl Shaw Published on Google

Fantastic experience: Dr patadiya and Bianca work amazing together great team they are changing life's and smile everyday super excited to continue my treatment

Rebecca Cookson Published on Google

Fantastic experience: If I could give Dr. Hiren "Dr. P" Patadiya more than five stars, I would. When Dr. P left Southbridge Family Dental to continue practicing in Watertown, I didn't hesitate to follow him—even though it means driving more than an hour each way. That's how much trust he has earned. Losing him at Southbridge was devastating because, after years of disappointing dental experiences, I had finally found a dentist I trusted completely. Trust doesn't come easily for me, especially when it comes to dentists. From my very first appointment, Dr. P took the time to explain everything, answer every question, and make sure I felt comfortable. He is patient, compassionate, honest, and never makes you feel rushed or pressured into unnecessary treatment. After surviving an abusive relationship, I needed one of my front teeth repaired. Dr. P went above and beyond to restore not only my smile but also my confidence. He made sure every detail was right and wouldn't stop until I was completely happy. That level of care meant more to me than he will probably ever know. After Dr. P left Southbridge, I had an experience there that reminded me exactly why I trusted him so much. I left my appointment without receiving the routine cleaning I had scheduled or the X-rays that were due. Instead, I left feeling anxious, discouraged, and questioning what I had been told about my dental health. When Dr. P learned what had happened, he didn't hesitate. Even though his schedule was already full, he squeezed me into his Watertown office that very same week—just four days later. He repeated the cleaning, completed the necessary X-rays, performed a thorough examination, and didn't charge me. He confirmed that I did not have gingivitis and that I did not need the prescription mouthwash I had previously been told I needed. What struck me even more was this: only a few days earlier, my gums had been sore and bleeding during the previous appointment. During my visit with Dr. P, he completed the exact same type of routine dental work with professionalism and a gentle touch, and my gums didn't bleed at all. That experience spoke volumes. Dr. P didn't have to go out of his way for me, but he did. He wanted to make sure I received the care I should have received in the first place. That kind of integrity, compassion, and dedication is incredibly rare. Beyond being an exceptional dentist, Dr. P is an exceptional person. You can tell he is a devoted family man by the way he speaks about his wife, his children, his parents, and his family. When he talks about them, the love and pride in his eyes are unmistakable. It's genuine, and it's refreshing. I truly believe the compassion he has for his family is the same compassion he brings to every patient he treats. He makes you feel like family. Healthcare needs more professionals like Dr. P. He has restored my faith in dentistry through his honesty, skill, and genuine care for his patients. I would gladly drive over an hour—and I'd drive to the moon if I had to—to remain his patient. If you're fortunate enough to become one of Dr. Patadiya's patients, know that you've found someone truly special. He isn't just an outstanding dentist—he's one of the finest healthcare professionals I've ever had the privilege of knowing.

Aldo Cassola Published on Google

Fantastic experience: Always a pleasure to come into this practice. The staff is a delight to work with, as are the doctors.

Sandra Abboud Published on Google

Fantastic experience: Dr patadiya and vianca are a great team makes me feel super comfortable when I come to my visits and a great sense of humor, all the staff is amazing

Alma Paiz Published on Google

Fantastic experience: I couldn’t be happier with the treatment I received from Dr. Hiren Patadiya at the Watertown location. I was treated with respect and top level care. I would recommend him to anyone.

Mary Beth French (Mary) Published on Google

Fantastic experience: I’ve been going to My Dental for several years and they are great. Comfortable environment and kind, professional dentists and dental assistants. Dr. P, who graduated from Boston University Dental School took care of my gum retreating teeth and now they look great. He is so kind, friendly and knows his profession. Highly recommend My Dental Watertown. Great music too!!!

Dylan Jacobs Published on Google

Fantastic experience: I got my new dentures here about a week ago with follow up today. There was a problem with my insurance and Dr. P and his staff worked with me 100%.. Everyone in that office is so kind and helpful. Dr. P is amazing!!!!!! He gave me my smile, and my confidence back and for that I'm so grateful. If you're looking for a dentist this is the place to go.

Robert Guerrini Published on Google

Fantastic experience: Dr. P is amazing. Just had a bridge put in and it feels perfect and the process was the best I’ve experienced. He’s also supper nice with a great staff too, would highly recommend him to anyone looking for a great Dentist!

My Dental Watertown
My Dental Watertown

Thank you Robert! We love making our patients happy :)

Lana Published on Google

Negative experience: This is a terrible place. The girl at the reception with black hair is extremely rude and disrespectful. They place crowns but take no responsibility for their work. The doctors are constantly changing — in one year I have already seen four different doctors. When I said that the doctor who placed my crown should fix it because it fell off, they told me they could not help because he no longer works there. But that is not my problem. They do not want to take any responsibility for what happens in their company. I also filed a lawsuit against them when they shaved down six of my teeth without my permission and placed six crowns on healthy teeth that I specifically asked them not to touch. The doctor told me he would not touch them and that he only wanted to “make it look nice.” What is happening here is unacceptable. This company should be closed.

My Dental Watertown
My Dental Watertown

Hello, this does not align with our office/company policy we would love to discuss this with you however cannot find you in our system without your information please call Ashleigh our office Manager to discuss this further and to assist in a resolution for you.

madison marino Published on Google

Fantastic experience: I recently had two procedures at this location with Dr. Patadiya, and both experiences were excellent. He and his office staff took great care of me and were consistently kind, professional, and courteous throughout!

Julie Fawcett Published on Google

Fantastic experience: Dr.P is The Best dentist ever, here located at 171 Watertown St. The tooth extraction I had today was completely pain Free. Highly recommend him and My Dental

Jason Whitman Published on Google

Fantastic experience: I had the best experience with the staff and dentist,I highly recommend my dental in Watertown "!!!!!..

India Felix Published on Google

Fantastic experience: Nobody wants to go to the dentist, but I’m excited when I come because the customer service for Mari at the front desk is amazing i’m very professional. A quick little snippet of my experience, I have been dealing with sensitive tooth for over 25 years and went to over four dentist and nobody could find the issue. Dr. Patadiya found my issue within 10 minutes or less.. I no longer experience sensitivity, in that tooth because he took care of me . If you’re looking for a great dentist and good staff, check out My Dental Watertown. His dentist assistance is amazing.too. They work very well together thank you, Doctor and your entire staff..

Christy Lauridsen Published on Google

Fantastic experience: Great appointment w Dr P

Natalie Cotter Published on Google

Fantastic experience: I got my wisdom teeth removed and it was a great experience! Which really just speaks to the competence and care of the staff. It was 100% pain free and they kept me smiling and care free the entire time. Many thanks to Dr. Patadiya and his support staff!!!

My Dental Watertown
My Dental Watertown

Natalie, we are so happy that you had a great experience with us, thank you for the review!

Bahar Seyidoğlu Published on Google

Fantastic experience: It is a beautiful and friendly place. Hello kity in accounting is very friendly. I thank everyone

Casey F Published on Google

Negative experience: Don't go here. Got the worst cleaning here, finding a better office to get it re-done. Cleaning did not remove any stains. Seems their primary goal is to push Invisalign.

brenda sanchez Published on Google

Fantastic experience: Dr. D was amazing with My Daughter ❤️❤️❤️. He took out her teeth. She didn’t feel no pain or nothing. I recommend him 100%.

MERCEDES Uribe Published on Google

Fantastic experience: My ex husband and my self come to this dental office, we have good experiences. He had major job done and he is very satisfied and happy me too. His name is Roberto Pacheco and my name is Mercedes Uribe. I recommend many family and friends.Rodrigo,Debora,and staff were great. Roberto is very happy.

Roberto Petchico Published on Google

Fantastic experience: They did a great job, Rodrigo was great and patient , i recomend them to family and Friends. My self-estime was elevated thanks to they world done here. Im very Happy with everything.

My Dental Watertown
My Dental Watertown

Thank you Roberto!

Andy Hoberman Published on Google

Positive experience: Dr Thakkar and Debora are wonderful! I would highly recommend this office for your dental needs.

Jean Wisner Jean Baptiste Published on Google

Fantastic experience: Verry good Office the Dr are great and Debora the assistent is amazing thank you

Mohammed Pasha Published on Google

Fantastic experience: Very good place for your dental treatment.. Stuff and doctors are so friendly.. good doctor and very good staff specially lee is very good Awesome

My Dental Watertown
My Dental Watertown

Thank you Mohammed

Pescador Silva Published on Google

Fantastic experience: Mari and Debora were great! It’s like a family to me! Help me a lot

My Dental Watertown
My Dental Watertown

Thank you for the review!

Minh Van Published on Google

Negative experience: I’ve been going to this location for years, and been through change of ownership. My latest appointment for an annual cleaning was the worst experience I’ve ever had with this office. This time, no flossing prior to cleaning per usual, the dentist kept poking at my gum even though I’ve signaled it a few times. The assistant kept spraying water all over me. On top of that, they were soooo distracted selling me the Invisalign which is expiring this June (according to them). They didn’t even polish my teeth after the dentist had finished. Why? Too busy getting me “scanned” for the Invisalign. The best part is, the front desk manager told me if I don’t take up this offer right now, she couldn’t offer me once I leave the office.

My Dental Watertown
My Dental Watertown

Minh we are so sorry to hear you had a disappointing visit, would you be interested in coming back in so that we can make it right? PLease reach out to Lillete our office Manager

lola p Published on Google

Negative experience: I used to go to this office when they were American Dental, and before they switched owners they were amazing. Their staff was nice and every visit was pleasant. Just had an appointment today and it was the worst experience i've ever had at a dentist. The cleaning was awful- the dentist went extremely hard with the drill even when I told him it hurt and i've NEVER experienced pain during a cleaning. They didn't even floss my teeth.... Isn't that the whole point of a cleaning? After the rude dental assistant polished my teeth, it was crunchy; she didn't even rinse fully and she just left. It was completely rushed and honestly one of the worst experiences i've had at a dentist office.

My Dental Watertown
My Dental Watertown

Hello, we were unable to locate you in our system, if you can please give us a call Liliette is the office Manager she will be more than happy to get you in to see another Doctor

Trang Le Published on Google

Negative experience: I rarely leave reviews because I believe everyone deserves a second chance, but this experience was disappointing enough to speak up. I waited 30 minutes past my appointment time to see the dentist. The actual cleaning felt rushed, lasting about 15 minutes, and the dark spots on my teeth were still visible afterward. When I brought this up to the front desk, I was told the dentist was in between procedures and couldn’t speak with me, have to wait to talk to him to point out the dark spots (tea/coffee stain) In total, I spent about 1 hour 15 minutes: 5 minutes for X-rays, 15 minutes with the dentist, 5 minutes for polishing, and the rest just waiting. I left feeling dissatisfied. Unfortunately, I do not recommend this dental office.

My Dental Watertown
My Dental Watertown

Hello, we are very sorry that you were dissatisfied with your cleaning results, sometimes extra time is required, we do encourage patients to express any dissatisfaction so that we can address it. please call Liliete the office Manager she would be more than happy to get you back in for another visit. unfortunetly because of your alias we are unable to find you in our system.

Andres Vega Ramos Published on Google

Negative experience: DO NOT RECOMMEND - they have an extremely inefficient cleaning process. This is the only office I have been to, where the DR does the actual cleaning. This makes no sense, one doctor doing all the cleanings? While the dental assistants are just holding the suction/water thingy? No sense. A 30 min apt ends up being a 1hr appointment. - all the equipment looks old! - asked if something was covered, because I knew it was and they said no. Got home and checked myself, and it is covered! - it doesn't feel like they really clean your teeth properly. Anyways, wont come back and do not recommend. It is one of the shittiest dental offices I have been to. - the only good thing about this office is that the staff at least are nice.

My Dental Watertown
My Dental Watertown

Hello, we would love to discuss your thoughts on our "inefficient cleaning process" as you are unaware of the logistics to make this statement. Would also love to address "Dr doing all the cleaning makes no sense" we actually agree with you unfortunately the hiring market for Dental hygienist is scarce due to schooling/institution closings and strict licensing policy in MA therefore Andres we have no choice but to ask our gracious Doctors to also do the patients cleanings.
We assure you our equiptment is NOT old as we have a state of the art newly released dental scanner as well as a digital mill machine and 3D printer to offer faster turn around time to our patients needing emergency replacements etc.
Next- your insurance coverage we do our best to offer estimates but in order to provide you with the most accurate information we would need to call every patients insurance with each procedure codes even though some companies will NOT offer over the phone benefits and we must rely on virtual breakdown of grouped information. Members are always welcome to get their own coverage information on their policies.
To call us shitty is extremely hurtful and rude as all of us try our best to provide excellent care to every single patient. Best wishes Andres

Тася Миною Published on Google

Negative experience: I urge you not to go to this clinic. Every time I visit, it’s almost empty, and there are hardly any clients, but that’s a different matter. Recently, I had one tooth saved, and I was happy with the result, so I didn’t pay much attention to the negative reviews. But then, when they started working on my other teeth, they damaged my healthy teeth without my consent in order to make a cosmetic makeover, even though I never asked for that. My insurance covers the treatment, and it seems like they decided to do whatever they wanted, even though I came to them with a request to treat root canals and save the teeth that were on the verge of falling apart. Before the procedure, they told me they would restore my front teeth, which were perfectly healthy and never caused any issues. I thought they might fix one or two teeth, but they didn’t mention how many teeth they would treat, just that it would be the front row. I was confused, but when I realized they were grinding down all my healthy front teeth, I panicked, but it was too late. I never imagined they would destroy my entire front row of teeth just to place crowns for the sake of aesthetics, but I never asked for it to look “nice”! I had to wait three weeks for the crowns, and during the whole procedure, I experienced unbearable pain and cried for a long time. This should not happen; it’s not normal. It seems the doctor improperly treated my teeth, possibly exposing nerves or removing enamel. This could be a legal case. After the procedure, I barely made it home, writhing in pain. I can’t even drink water because it hurts so much—water, air—anything that touches my teeth causes pain. I’ve never had problems like this before. Please, do not go to this place. Do not trust them. I regret every day that I went there. Now I can’t get back my teeth or my peace of mind. What should I do with the pain if it doesn’t go away?

Jenny Lind Published on Google

Fantastic experience: Everyone was so kind and professional. I will definitely continue to go there.

Vincent Daveed Monrreal Published on Google

Fantastic experience: Y’allz!! VIBEZ!! VIBEZ!! VIBEZZ!! I truly have so much LOVEZ FOR THIS OFFICE, Mari, Emily, Sarah, Dr. D!! This dental CARE team, is EXACTLY THAT. Beyond RECOMMEND. Beyond allz the STARZZ! ❤️‍ Oh yes. Happiest moment; today.. NO CAVITIES, NO BLEEDING, BEAUTIFUL TEETH, ALLZ DA FEELZ!! Y’allz know what to do & where to go now. Bookz AHEAD! WOORRTHHH IITZ!

Paul Q Earls Published on Google

Fantastic experience: I had a lot of pain and discomfort before I had my root canals and crowns done now I’m eating good in the neighborhood. Everything is fantastic excellent job.

My Dental Watertown
My Dental Watertown

We are so glad to hear Paul!

Lulu Fortunado Published on Google

Fantastic experience: My recent experience with Rodolfo Ibarria was astoundingly good! He told me my two front teeth had decaying fillings and I never liked how my two front teeth looked so he offered to replace my ugly two front teeth with beautiful crowns and he did it so fast, and it was all so unexpected, I am just so impressed!

My Dental Watertown
My Dental Watertown

We are so happy that you are happy Lulu! Thank you for the review

Nanci Donovan Published on Google

Fantastic experience: Everyone at MyDental Watertown was very gentle and patient with me, I had a lot of work to be done, and they did it very professionally and with reasonable time frame. Love the front girls!

Ran G Published on Google

Negative experience: Wont come back. If you’re curious why this place review score is so high and recent reviews are all bad experience is because it recently changed owner. Not a fan of new staff here, my appointment started with 40mins wait because they’re running behind. Finally my turn for a regular cleaning, it’s absolutely the worse cleaning experience I ever had. I took the X-ray which the dentist forgot to take a look. During polishing phase, I have crumbles all over my mouth. Then cleaning phase, water squirted all over my face. Same with my husband’s experience. It’s a pity that it’s located so close to where we live and they took something good turned into bad. Wont come back

My Dental Watertown
My Dental Watertown

We are truly sorry for any inconvenience you have experienced, we would love the opportunity to turn your experience around. Please reach out to Liliete we are more than happy to redo your cleaning for you

S L Published on Google

Negative experience: I hate writing in all caps but these are the reviews that get seen. DO NOT GO HERE MY VISIT WAS HORRIBLE!!! Before I start complaining let me say the one pleasant part about my experience was the staff outside of the dentist himself. They were all friendly and polite, and were the only silver lining on an otherwise awful cleaning. Please listen to the other 1 star reviews, they are not kidding. I recently moved to the area and have been looking for a new dentist for my 6 month cleaning. The overall star rating here made me think this was a great place to go but I wish I had actually read the reviews before coming. The other reviews are right about the interior and age of the equipment, ect. Most of this wasn't off putting to me but it was the level of care I received while going in for my cleaning. First they polished my teeth before doing any scaling which is not the correct order because plaque should be removed BEFORE polishing. I suspect they did this because the only person who could actually do the scaling was the dentist who was busy with another patient in the other room. After the polish I had to wait for the dentist to finish in the other room and when he came in he took a quick look at a few of my x-rays and then immediately started scaling my teeth with the metal water pick. He just yelled for someone to come hold the suction tube and started in. He didn't perform any inspection with picks for enamel decay or weakening, just started scaling. The scaling itself was BRUTAL and it was very clear he was rushing to get the cleaning done so he could continue with the patient he had been with in the other room. The polishing and scaling took a grand total of FIVE MINUTES MAX! There was no scraping of my actual teeth either, just brutalizing me with the water pick at my gum lines and then rushing out. Like other reviewers have said I cannot stress enough how little care and time was put into the actual cleaning, it was very clearly rushed and very poorly done. Then that was it, no flossing, no fluoride rinse, and no polishing after the scaling. To top it all off my gums were profusely bleeding and I have been getting 2 cleanings a year my entire life, I have never had close to this much bleeding from a cleaning before. When I got home I showed my fiancé my teeth and it was clear there was still plaque on multiple areas of my teeth. I'm not sure if they have a different dentist working at different days but trust me this was the absolute worst dental cleaning I have ever had and I would strongly advise anyone to steer clear of My Dental Watertown.

Ryan D Published on Google

Fantastic experience: Janet, Dr. Gupta and the girl at check in were all great, respectful and very welcoming. Gaby, Emily and the rest of the staff are great Would highly recommend if you’re looking for a dentist.

Batman 247 Published on Google

Negative experience: DONT EVER GO HERE!!!!!!! it is the absolute worst dentist I’ve ever gone to. They didn’t even clean my teeth. I felt like I was rushed out of the office, and I have all plaque and staining that they didn’t even attempt to get off. I didn’t even feel like I was a patient. There was no conversation. I had to switch rooms twice because one of the machines were broken and one of the Rooms. When I was getting my teeth cleaned, they had to have someone from the front desk. That’s right the front desk hold one of the Suction tool, while the other lady was doing my teeth by the way, cutting my gum with one of the plaque things that they used to scrape it off. I almost walked out because they were going so fast and was so rushed and I’m like what the hell is the desk person doing in here is so unprofessional this place should be shut down. The only reason I went to the first place because they were only who took mass health.

Keven De Souza Published on Google

Fantastic experience: AMAZING QUALITY SERVICE!!! THANK YOU SO MUCH GUYS IVE BEVER BEEN ATTENDED SO WELL

Nischal Mahaveer chand Published on Google

Negative experience: This is possibly the worst dentist office. I went in for a root canal which went alright, but the receptionist has charged me more than my insurance bills show. I have been trying to get a refund for the overcharged amount for the last 4 months. The office claims to have lost my payment receipts, but I saved my receipts and have emailed them copies repeatedly.

My Dental Watertown
My Dental Watertown

Hello, Nischal we truly are sorry got any inconvenience we have caused to you, we will be looking into this situation and getting back to you as soon as we have a resolution. Thank you for your patience.

Claudia Chege Published on Google

Fantastic experience: I went for my Root Canal about a month ago and it was painless and a stress free procedure . I arrived early for my appointment. The front desk receptionisnt was very helpful and friendly and the dentist he was the best, he was amazing made me feel very comfortable he was constantly checking one throughout the procedure. I have nothing but good stuff to say about the place

Savannah Figueroa Published on Google

Negative experience: Just a terrible experience today. The new dentist there feels like they just started being a dentist,didn’t know what to fill my tooth with after taking out permanent filling. The numbing was terrible. Now my partner is scared to go again.

Mr H Published on Google

Fantastic experience: Honest review. I have been terrified of the dentist since 2013 after a dentist in fields corner numbed me up and proceeded to drill and I felt pain while numb and I NEVER WENT TO A DENTIST AGAIN... Until now my teeth have got so bad due to my terrible experience but finally found the bravery to finally go because of my partner going and suggesting them to me. I had my first root canal and was dying inside from the ice being put on my teeth and hurt sooooo bad but I stayed and faced my fears. I forget the dentist name but he is the male dentist there on weekends/Sunday. He numbed me three times before working and making sure I was ok and not feeling anything. I finally got a tooth fixed after a decade smh. I have to go back for a cracked tooth/cavity and I intend to do so and I hope the regular dentist take care of me like he did as I'm still in fear of pain as I'm not sure if they will numb me enough. But I recommend this place 1000 percent for root canals for sure. Also I see the bad reviews and I'm assuming the bad employees are not working there anymore I didn't meet anyone problematic or anything and was also given antibiotics before my root canal appointment

Georges Merheb Published on Google

Fantastic experience: Perfect, was excellent.the Dr and all the staff are very nice

Fluffy And Crystal Published on Google

Fantastic experience: Very friendly business.... They took me early for a complete exam of exray and teeth cleaning. I haven't been to the dentist in 7 to 10 years. So i need a lot of Work... Dr Gupta was so nice and listened to my concerns. Thank you Dr Gupta and all the Staff. Marlene Pinnone

Julia Murphy Published on Google

Fantastic experience: Always an excellent experience when I come here !

jean alhilfy Published on Google

Negative experience: I have yes I do have tooth pain, had my first appointment the dr said I needed a root canal, saw the Orthodontist he said no “it is a cavity” went back for a third appointment while still in pain the dr said “ no it is a root canal, the dr didn’t want to do it because it is complicated due to the anatomy of the root, go to tuffs school the students can do it for you” Yes 3 appointments , stills lots of pain and no empathy at all. It is terrible that they do business in my town. Terrible, I do no recommend it at all. Waste of my time, money.

M F Published on Google

Fantastic experience: Great overall costumer service, the Doctor’s very knowledgeable and knows what she’s doing… I definitely recommend.

Justine Makisim Published on Google

Fantastic experience: Polite and friendly staff I have had a positive experience every time I’ve been there.

Darren Shattuck Published on Google

Fantastic experience: Best dental office I've been too from the front desk to dr.nindia thank you American dental office watertown

Donna Devine Published on Google

Fantastic experience: Seriously a pleasant experience. From the front desk to the staff. Very warm and professional.

Rx Glk Published on Google

Fantastic experience: Very nice staff and I love Dr Gupta

Charles Djurian Published on Google

Fantastic experience: Verry friendly and great services,AMERICAN DENTAL CLINIC ARE AWESOME.Thank you.

Catherine Patterson Published on Google

Fantastic experience: Very kind gentle dentist and assistance lady!

Zuzana Parise Published on Google

Fantastic experience: 5+ stars to front desk manager!!! Amazing staff, very clean and professional. Highly recommended

Based Design Published on Google

Fantastic experience: Super caring and thoughtful and professional. The dentist here I go above and beyond to make you feel comfortable, while also doing amazing work.

Caroline Case Published on Google

Fantastic experience: I emailed to make a new patient appointment and got a call back that morning and an appointment scheduled for the next day! The X-rays, exam and cleaning were 100% painless (which I've never experienced), thorough, and fast. I'm actually looking forward to my next appointment.

Jody Allen Published on Google

Fantastic experience: Excellent work done! Dentists are so nice.

Yeranouhie Dawidian Published on Google

Fantastic experience: Hello, very nice people helpful !caring !explaining !.I recommend highly . I'm so please with them every one of them who's working there. keep up the work! Thank you❤️ so much

Mary Koomjian Published on Google

Fantastic experience: Great Doctor and Staff. Glad I found a good Dentist!

Mimi Brown Published on Google

Fantastic experience: American Dental Watertown is the best! They're very clean, There is enough space for people to walk around and not into each other. The Staff are very professional and very kind. I Miss Dr David from Sahara Dental very much, but live that he recommended this dental office to me.

Nadine Walker-Mooney Published on Google

Fantastic experience: This appointment was long overdue by about four years! and my teeth desperately needed an exam, x-rays and a good cleaning. After purchasing new dental insurance the previous week and getting this first appointment with this dental practice, I looked forward to this visit. My goal was to visit the nail salon for an hour plus treatment then head over to the dental practice which was only a ten minute drive away. I make it a practice never to be late for anything and gave myself a thirty minute window from the nail salon to the dentist. So, why did my Lift driver drive to the dental practice to pick me up when I was patiently waiting outside the nail salon for them. After calling the driver for the third time, he told me that he was directed to pick me up at the dental practice. by now, it's around 1:54 p.m. My appt was at 2. I told him to cancel my trip and I'll call for another Lift. He didn't and I was unable to rebook until he closed out my trip. I had to call him, again, to him to cancel my trip. It was 90 degrees out but the weather couldn't compare to how heated I was over this mess up. I finally arrived at 2:11 p.m. The office desk assistant, Naara, was very understanding and accommodating; but I was meant with another obstacle. It's now 2:15 a.m. Unable to find me in the dental network, Naara had to call my two new dental insurers for clearance, etc. While standing there waiting, I kept wondering how my well-planned half-day of beauty could nose-dive so quickly. Am I not going to get my much needed cleaning? I was ready to pack it in and reschedule. It was Naara who told me to hang in there. It was around 2:30 p.m. when another assistant escorted me to a dental room. I wasn't pleased about what the exam showed but I was pleased with the cleaning I received from Dr. Gupta, along with her referral for me to see a peridontis. Thanks everyone at this practice for being so pleasant, accommodating and good at what each of you do. -Nadine

Rafael Cristobal Published on Google

Fantastic experience: Dr.Gupta is very professional. And will do what’s right for your well being . I was treated like I been there before. I really god place go. Clean and sanitary . Ice receptionist. 2

Rita Barron Published on Google

Fantastic experience: Omg I love this Dentist office it is AMAZING! Doc was super informative and just a terrific guy! In and out in no time and I must say that when I was given the numbing shot I didn’t even feel a thing! That to me is very important because I hate shots! Definitely would recommend this office!

Julie Grogan Published on Google

Fantastic experience: I have a fear of the dentist and I had a good experience this afternoon. I had a root canal. Thank you for taking good care of me and for making me feel good. I am feeling better about going to the dentist little by little

Dr R G Eli Published on Google

Fantastic experience: Excellent Dental Surgeon: demonstrated care, skill and excellent interaction, informing patient clearly and concisely. Incredibly good 1st experience; staff were welcoming and helpful.

Christina Fernandez Published on Google

Fantastic experience: I just started coming here. Both times I have had great experiences. I would definitely recommend this place for everyone. The fact that it's a pro women and women of color vibe, is a plus! I love it there, thank you guys!

Ben Laws Published on Google

Negative experience: Mainly went in for my annual cleaning. It wasn't the hygienist who cleaned my teeth but the dentist. Dentist only cleaned visible spots of my lower inside teeth, which seemed to be done on purpose so I wouldn't notice. I use my dental inspection mirror to check later and found so many black stains/possible black plaques/tartars(?). No wonder the cleaning was done in such a shorter time than usual. Though I have encountered one office that didn't clean so well but this is the worst. Every tooth in the back and on the top inside had black spots not cleaned. Very disappointed. I wouldn't recommend this place to anyone.

Eric Yee Published on Google

Fantastic experience: Doctor is on time and receptionists is very helpful and excellent!

Lida Janowski Published on Google

Fantastic experience: Great first visit. Super quick and professional

Caitlin Lewis Published on Google

Fantastic experience: Cannot say enough wonderful things about this dentist office! Front desk staff is wonderful, always friendly and understands. So helpful and accommodating! Drs and hygienists are phenomenal! I have really struggled with my teeth and since day one they have helped me set a treatment plan and stick to it. I am so pleased with the progress I am making!

Mustapha Azoug Published on Google

Fantastic experience: Very friendly stuff. Smooth experience. I love it.

Erik Jackson Published on Google

Fantastic experience: These dentists are very experienced, and I’m amazed how well they did my procedures. I had a surprise cavity that receded my gum that gave the tooth a large crevice. I could not believe how well they filled it in, and that it looked like a new tooth, as if nothing ever happened. They made great care in being careful about any pain I’d go through, which was virtually none at all. Highly recommended dentists.

Allecia Willson Published on Google

Fantastic experience: Patient, and got the crowns done efficiently. Very friendly.

FELBER Sarith Published on Google

Negative experience: Most unpleasant experience: long waiting time with no explanations, received inconsistent information regarding prices, and all in all a very unpleasant experience

Joseph Pauley Published on Google

Fantastic experience: Friendly staff always very professional and courteous!

Maya W Published on Google

Fantastic experience: I had to get a root canal and this was one of the best experiences that I’ve ever had at a dental office. Dr. Yim was so amazing. First off I didn’t even feel the Novacaine shot and I was immediately numb. Then he put on calm, soothing jazz, and the root canal was very quick. I never thought I would leave a review for a dental office, but I was so blown away by his expertise!

Angela England Tavares Published on Google

Fantastic experience: As someone who is petrified of the dentist, everyone there was very nice and did their best to put me at ease.

Jill Clarke Published on Google

Fantastic experience: The dentist and entire dental team are great. They are friendly, gentle and make you feel at ease. Highly recommend!

Sandra Craig Published on Google

Fantastic experience: I could go on all day about how amazing everyone at the Watertown, ma location are! Everyone is super nice! The Dentist and assistants are quick and efficient! I never have any pain after a visit either! I have had some horrible experiences at other dentist offices! But American Dental has been a great experience! I highly recommend them!

nickoy rowe Published on Google

Fantastic experience: I Recommend anyone to come here I got a root canal and I did not feel any pain and it was over in less than an hour

Michael Kistoglou Published on Google

Fantastic experience: Polite and friendly staff I have had a positive experience every time I’ve been there.

Thomas Ayau Published on Google

Fantastic experience: On time and fast. Painless even without novocaine.

Ms. Hope Published on Google

Fantastic experience: I have had root canals at other places and been miserable, I couldn’t believe how much easier and seemless it was with Dr George. Was so grateful to have him and his lovely assistant working on me.

Carol Rowe Published on Google

Fantastic experience: At first I was a little leery about having a root canal, but it was a really good experience, it was not painful at all. The team was really great. They get my vote.

Vickey M Published on Google

Fantastic experience: So lovely at this dental office! Everyone is so welcoming and kind, I will be going to this location for any my dental needs.

Safiyyah Abd'Llah Published on Google

Fantastic experience: Got my wisdom teeth removed by Dr.Naji. The process was fast, smooth, and practically painless. I appreciated the Dr. and staffs clear instructions post surgery especially the one about taking the pain meds before the anesthesia wears off. I’m 3 weeks post surgery and feeling back to normal.

J P Published on Google

Fantastic experience: Very friendly, great costumer service! My doctor and dental assistant were fantastic!! For many years visiting this office. Thank you so much.

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