Friendly Dental Group

Fantastic experience: Very polite and caring staff. Corrected my bite today after a quick exam discovered my crowns were causing an open bite. Jumped right on it, and vastly improved my bite in a matter of minutes !!

Fantastic experience: My daughter was referred here for her braces and other needs. It has been a great experience, staff are always friendly, the hygienists and Dentists are always professional and helpful with questions or concerns.

Fantastic experience: Very nice, fast and helpful. 10/10

Fantastic experience: I had a very positive dinner visit. Everyone was Gentle and kind.. I was relaxed and felt very comfortable. It was a very positive experience for me

Fantastic experience: Very pleasant staff, from the receptionist to the dentist. I had a previous bad appointment somewhere else and so I was seeking a 2nd dentist opinion. They were very informative with me and educated me with things I needed to know about my teeth. Truly appreciate the welcoming and helpful information because not all patients know what is going on and know the right questions to ask when they’re not familiar with the problem. Thank you so much friendly dental!

Fantastic experience: Very friendly and understanding.

Fantastic experience: Everyone there was so sweet. They eliminated the nervousness of seeing a dentist and were extremely accommodating. Amazing experience from beginning to end!

Fantastic experience: Had a great first app. I have been terrified of the dentist forever but they made me feel welcome and assured me they will take care of me.

Fantastic experience: I love this dental office. They’re very professional but also make sure you stay as comfortable as possible.

Fantastic experience: Everyone at friendly! Is very friendly! The office manager is extremely helpful and went out of her way to help me!

Fantastic experience: This Dentist office is amazing!! The lady at the desk "Wendy" helped me when I had an emergency. My crown fell off and the Dentist that put it on at another office, would not be in the office for a couple of days. I was so scared. I called around and got such a pleasent woman on the phone named Wendy. She got me in the same day! The staff there are really nice. The assistant Lamesha was amazing as well. Not to mention the dentist and her knowledge about the situation!! Im switching my dentist and coming here from now on. Thank yall so much Friendly Dental!!! New patient here!!

Negative experience: I brought my special needs grandson in today for a cleaning and the lady was very aggressive with him and literally worked with him for two minutes and then told him she couldn’t get x-rays and we had to reschedule. We’ve been coming there for years and he’s never had a problem and he stated that he didn’t think that she knew he was special-needs because she was really rude and nasty to him. I do know who she was the tech and we will not be going back to her again.

Fantastic experience: I recommended you to come to this dentist! I just left up out of here and they was so nice and very friendly ! Go there now

Fantastic experience: My kids have been coming here for some time my 14 y/o is terrified of dentist but she loves them. we love the staff, very understanding, clean environment, we love friendly dental and this will forever be our dentist. Thank you

Fantastic experience: Great ..Staff, Friendly and will get you in and out...

Fantastic experience: The ladies were lovely as usual this morning. Both my hygienist and the dentist had a nice, light touch, and put my comfort first. It was a pleasant experience as always.

Fantastic experience: This was my first time coming here after a bad experience at another location, and all of the staff here are so nice and welcoming! They are very professional!

Fantastic experience: Wendy is the best And the dental s are also really good. They’re very good at explaining everything like in detail. The only thing I didn’t really like is that the Dentist that I had been seeing went to private practice but other than that, I Genuinely like this Dentist office and I’ve had a lot of dental work!

Fantastic experience: Before I saw Dr. Mason I had gone through huge amounts of stress with severe health situations of family members. In the meantime I had neglected to go see a dentist with a cavity in my molar. Since I was living with so much stress and anxiety I had developed an anxiety about going to see a dentist as well. I had found some information about Dr. Mason online and gained confidence that he was a dentist with expertise. Well, I saw him today for the third time and by now my anxiety about going to the dental office is gone because I feel I am in good hands when I see him. I am very grateful for Dr. Mason’s expertise and care.

Negative experience: Very unprofessional, laugh at me when I was asking questions about pricing.

Fantastic experience: I highly recommend this dental office to anyone looking for exceptional care and a welcoming environment. From the moment you walk in, the entire team is professional, courteous, and genuinely attentive. They take the time to listen to your needs, thoroughly address any concerns, and ensure you feel comfortable every step of the way. What truly stands out is how much they prioritize their patients’ best interests. They go above and beyond to accommodate individual needs while being mindful of both physical comfort and financial considerations. The dentists and assistants work seamlessly together, providing efficient and effective treatment with minimal discomfort. I was especially impressed when they addressed and filled two upper back cavities in just 27 minutes — that’s absolutely AMAZING! The level of skill, efficiency, and teamwork it takes to deliver that kind of quality care so quickly truly speaks volumes about their expertise. As someone who has always been uneasy about dental visits due to a negative childhood experience, I can honestly say this office has completely changed my perspective. Visiting feels less like an appointment and more like catching up with friends. The office itself is modern, spotless, and incredibly comfortable, with thoughtful touches like great music in each room that help create a relaxing atmosphere. A big shout-out to the entire staff — thank you all for everything you do to take care of my wife’s and my oral health. We truly appreciate and value each of you!

Negative experience: I’ve gone to this dentist to get my cavities filled and I’ve had two fillings from this exact dentist pop out and cause significant pain due to their lack of empathy and performance! I’ve also gone back there to get the first filling filled back in and they blew air on my nerve when I told them it hurt even after being numbed they still blew high pressure air on that nerve now I’m somewhere different and they do wonders on my teeth I will not be going back here again and I told this because I don’t want other going through what I did.

Fantastic experience: I felt that they lived up to their name. Friendly staff. Nice clean environment.

Fantastic experience: Very friendly group, I was very happy with the care I received.

Fantastic experience: Professional and beautiful Dentist dr Diaz, dental assistant Taysha, and receptionists Wendy and Hayley are truly a wonderful experience. I definitely recommend

Fantastic experience: Love my visit, everybody is very happy and helpful

Fantastic experience: They was kind, patient and friendly with me. They squeezed me in last minute with my considers. Friendly dental rocks by concord mills.

Negative experience: I was told not to come back to after I had my baby. Once I had my baby they never had appointments available. I asked could I go to once of there other establishments and was given an attitude about it. I called to get a refund because I haven’t received treatment 7 months and was still paying. That was a problem, they said I had a contract but never emailed me the contract when I asked to come in and get it. That was a problem also, they told me somebody will call me back and never did. I was waiting three months to hear back from them and never did.

Fantastic experience: Very friendly staff the front desk is very helpful with answering any questions I had overall had a great experience for my first visit !

Fantastic experience: Wonderful is all I can say. Everyone was friendly and they do an excellent job with cleaning your teeth.

Fantastic experience: All the staff here is amazing, I’ve never had a problem here I truly recommend!!!

Fantastic experience: Great experience and great education when speaking with all staff.

Fantastic experience: Great experience and friendly staff. They are open on Friday's. The place looks fresh. They also accept NC medicaid. Highly recommended.

Fantastic experience: My experience has been amazing at this dental clinic, my dental hygienist is very caring and definitely takes her time when working on me, she’s very gentle, which is really tough with people that are older and have specific needs, so I applaud a hygienist who really knows how to keep you pain-free and do an amazing job at cleaning your teeth!!!

Fantastic experience: LaMesha, Taysha, Wendy, Natalie Heather, and Claudia are all awesome. I've been a patient here for 2 years now and still stand by the way staff handles everything from checking in, cleanings and other dental procedures, to checking out. This is STILL the most professional, down-to-earth, caring, and honest dentist office in NC and deserves 10 stars!

Fantastic experience: Excellent customer service! The front desk was amazing, and the dental assistant was awesome. They really helped make my dental experience much less stressful.

Fantastic experience: My son goes here, and I absolutely love that for him! The staff is courteous and polite. Communication is top notch! The Dentist is absolutely AMAZING! She notices problems, and go straight to solving them, with a realistic time line! She speaks TO my minor son, and not AT him. I know he’s in good hands with her!!

Fantastic experience: They are the best staff and Mrs Wendy is great and the best

Fantastic experience: Overall everyone is very nice and professional. Wendy is phenomenal and very helpful.

Fantastic experience: Wendy is sweet and has patience. Discussing finances isn't easy but she made it easy to feel comfortable to discuss options and a plan.

Fantastic experience: Great staff all around. I had an amazing experience, would definitely recommend to all my friends and family

Fantastic experience: Everyone is wonderful especially the one that always works with me I'm sorry I forgot her name please forgive love her

Fantastic experience: Great service and friendly staff. Had an urgent request and they were able to swiftly accommodate it. Highly recommend!

Fantastic experience: The manager, Wendy, is amazing! Great experience and highly recommend for all dental services.

Fantastic experience: The experience was amazing! This is the best dental office I’ve ever been too, they are also very accommodating & flexible. Highly recommended 5⭐️

Fantastic experience: We always have a great experience here at friendly dental of concord mills. We love the dental assistant lamesha she is great, she takes good care of us, my husband and I. Front desk Wendy is awesome, always helps with appointments and anything else that you might need for your dental plan. This location is great!!

Fantastic experience: Everything was great nice and clean . They staff was friendly and professional!. I’d recommend them to anyone.!!!!

Fantastic experience: They do a great job making you comfortable and very light hands where you don’t feel a thing. Highly recommend

Fantastic experience: I’ve been going here for years and I have the same experience everytime. Everyone is always super welcoming and making me as comfortable as I can be. 10/10

Fantastic experience: I visited the Friendly Dental of Concord Mills and had a great visit. The entire staff was amazing. Offices was well maintained.

Fantastic experience: I struggle with dental anxiety, but when I am here, I feel very calm. The staff is careful, gentle, and peaceful. It’s actually relaxing.

Fantastic experience: I’ve been coming to this location for about 7 or 8 years, and I can’t say enough good things about it. The team is always professional, friendly, and makes every visit a great experience. I highly recommend this office to anyone looking for a reliable and welcoming dentist!

Fantastic experience: Wendy, Tayesha & Dr. Makadia were absolutely AMAZING!!!!! Masters at their craft and easy peezy!! Will always come back!

Fantastic experience: Awesome team!! Everyone from the front desk to the back were very friendly, knowledgeable and made me feel warm and welcomed!

Fantastic experience: My entire experience far exceeded my expectations. Everyone there was extremely kind, very professional and took great care of me. Highly recommend!

Fantastic experience: This office is top notch, the dentist and her entire team take such good care of our family's dental needs! I would not think of changing offices as we are the happiest we have ever been as far as going to a dental office. This one makes our visits enjoyable at least! Wendy the office manger is always quick to see if she can assist to make our visits any better and this does not go unnoticed! All of the assistants are knowledgeable and eager to help you as well! Try it out and you may have found your new dental home.

Fantastic experience: Very good dr , you just can’t find better,I would recommend her because she is the best

Fantastic experience: This was my first time at Friendly Dental and I can say it was a wonderful experience. I'm not sure how to pronounce her name correctly, but she was very nice and made me feel very comfortable. Also the receptionist was very pleasant and explained the bill and the dental work very well I definitely will be going back. I would definitely recommend this facility to anyone who is looking for a new dentist's office. 8440 Pit Stop Ct NW, Concord, NC 28027 I recommend!!

Negative experience: I wouldn’t recommend if you have dental anxiety. The woman doing my cleaning told me I needed to pick either my acrylic nails or my teeth… ( I can still floss with my nails). She then proceeded to tell me I should look into braces when every dentist I’ve had has told me I don’t need them. She said u can pick your outfit everyday but you can’t change your smile. Her comments were insensitive and weird. Not to mention she was rough with the cleaning. Also another time they called me to tell me they canceled my appointment and rescheduled it, without asking.

Fantastic experience: This dentist office always takes great care of me. They actually care and are very friendly!

Fantastic experience: The doctors and the admin team here are excellent! They are patient and always willing to help with rescheduling when needed. The doctors take the time to explain everything clearly and make sure I understand my dental health. I really appreciate their professionalism and care. Highly recommend this place for anyone looking for quality dental treatment!

Fantastic experience: Very friendly staff! My whole family loves Claudia! She’s very gentle, knowledgeable and sweet! So happy we changed to this location!

Fantastic experience: I absolutely love this dental office! The entire team is so patient, caring, and attentive. I always feel heard and well taken care of every time I visit.

Negative experience: I’ve been a patient at this clinic for over four years, even before I began my orthodontic treatment, and I’m extremely disappointed with how I’ve been treated. My experience has been nothing short of traumatic. Throughout my treatment, I faced several serious issues, including extractions and complications that were never properly addressed. I’ve reached out to the clinic multiple times, sending three emails and making several calls, and have not received a single response. The complete lack of communication and accountability is unacceptable. I have since had my braces removed, but I’m left with lasting damage, including the loss of a crucial tooth that has affected my ability to chew, my comfort, and my confidence. After everything I went through, I would have expected at least some level of concern or effort to help resolve this situation, but instead I’ve been completely ignored. I’m sharing this review to warn others to be cautious before trusting this clinic with their long-term dental or orthodontic care. Patients deserve transparency, professionalism, and follow-through, none of which I’ve received.

Fantastic experience: Latia was very professional, knowledgeable and very friendly which made the visit a pleasant appointment

Fantastic experience: Thank you! Hands down the best experience ever! All staff were very kind and knowledgeable! Highly recommend!!

Fantastic experience: I have been coming to this office for over 5 years and working with Wendy has been so pleasant. She is so professional and easy to work with. Going to the dentist is not fun but working with the ladies in this office has been a great experience.

Fantastic experience: I've tried other Friendly Dental locations and none have compared to the excellent service I always receive when visiting this office. I'm always greeted with welcoming smiles and great conversations. The staff will treat you like family, they're very personable. I don't have to wait long to be seen, they're very thorough, and offer different financing options if you need it. Lastly, they don't try to just offer services to bill your insurance, they actually care about your dental hygiene and will offer services that's necessary for your teeth and gums to stay healthy. This location is the Pit Stop CT NW Concord NC, not to be confused with the other Concord location.

Fantastic experience: As always the staff is super sweet and the dentist was speedy. They even gave me blueberry coffee

Fantastic experience: Staff is always so friendly and personal. They always work well with my crazy schedule and care about my pain and sensitivity.

Fantastic experience: Dr. Zach and asst. Lamesha removed my wisdom teeth and it took less than 5 minutes, shout out to them!

Fantastic experience: Super amazing office with the friendliest staff. I really enjoyed my visit here. Thank you for making the dentist enjoyable!

Fantastic experience: I absolutely love this dental office! The entire team is so patient, caring, and attentive. I always feel heard and well taken care of every time I visit. They truly make going to the dentist a comfortable and positive experience!

Fantastic experience: Omg I just love how friendly they are! My whole family goes to this dentist and I recommend them esp for kids

Fantastic experience: I've had great visits at Friendly Dental of Concord. Claudia, my hygienist is gentle, thorough and did a great job.Dr. Makadia provided good information and I was happy with her consult. The best part about the clinic is the friendly front office. Wendy and her team are very helpful and considerate. As a nervous dentist's patient, they pute at ease and make my visit much easier.

Fantastic experience: My daughter Stephanie Allati & Renee Toure we love Friendly Dental they go out their way to help you and they make you feel like family since the day I met them they have been nothing but great I've been going for over a year now they have been the best experience I ever had at the dentist they really care you're not just another person if you want that family feel, please go to friendly dental in Concord 8440 pit road they are the best

Negative experience: I am writing this review to express my deep dissatisfaction with my recent experience at Friendly Dental Group of Concord. Ha , some name as I experienced nothing friendly from this establishment. As a patient with a dental history, I approached this office in good faith, only to encounter a series of alarming misdiagnoses that I feel compelled to share. During my visit, I was shocked to be told from Dr. Makadia that I had 12 cavities due to “not properly flossing” a diagnosis that contradicted my own understanding of my dental health. After seeking second and third opinions from reputable dental professionals, it was confirmed that I only had one cavity. Furthermore, I was also advised that I needed a root canal, which was entirely unnecessary according to the specialists I consulted. As a Medicaid patient, I have experienced firsthand the discrepancies in how patients are treated, and this visit reinforced my concerns. It felt as though my Medicaid status influenced the quality of care and the accuracy of diagnoses I received. The lack of thorough examination and care displayed at this office is concerning, and it raises questions about their commitment to ethical and fair treatment for all patients.Due to this serious misdiagnosis, I will be filing formal complaints with both the state and the dental board. I cannot, in good conscience, recommend Dr. Makadia to anyone. In fact, I urge potential patients to stay far away from this practice to avoid similar negative experiences. Overall, my time at Friendly Dental Group of Concord was not only frustrating but also damaging to my trust in dental care providers. I hope my review serves as a warning to others in need of dental care. Best, Chell

Fantastic experience: Very quick, kind, and efficient. Got us in last minute when we got sent/scheduled at the wrong office location.

Fantastic experience: Beyond friendly & understanding front desk staff. Would come again, highly recommend!!

Fantastic experience: best dentist office in concord / charlotte area by far!! to the front to back everyone is so nice and accommodating!!

Fantastic experience: Love this dental office. The staff is always so friendly, doctors are as well and explain everything to you before doing anything. Being in dentistry myself, I would definitely recommend coming here for any of your dental needs! ❤️❤️❤️

Fantastic experience: Super nice and friendly just like the name , couldn’t have chose a better place to clean my teeth and take care of my smile

Fantastic experience: Lives up to it's name. Very friendly and helpful staff. Perfectly answered all my questions and were great to talk to.

Negative experience: For a place called "Friendly Dental", they are not friendly at all nor do they seem to know what they're doing when it comes to braces. Got my braces readjusted a few times and every time it is a different dentist. One of them dropped metal into my mouth and the same day I went home from that, my wire immediately disconnected from the brackets. Not worth the visits.

Fantastic experience: The office is amazing! Front staff are super helpful. Wendy, Ivy, Tasha and Mesha are great! Dr Johnson is awesome too!

Fantastic experience: Friendly dental is great! The staff is very kind and helpful. I received great service from start to finish.

Fantastic experience: Absolutely lovely office staff. Very pleased with our entire experience. Vastly different from other Friendly Dentist locations in the area.

Fantastic experience: I had a poor interaction with another friendly dental location and not sure how I ended up on the phone with Wendy from the concord mills location but she is a true God Send!! DO NOT come here if you're not ready for courteous above the rim customer service. And DO NOT come here i if you don't want people who genuinely care about your needs and their jobs. I repeat, DO NOT COME HERE looking for meritocracy!!! Wendy was the gateway to wonderful experiences here. Dr. Trevedi is such a beautiful spirit and so is Dr. Makadia is ABSOLUTELY LOVELY!! All the staff from the front to the back have such pleasant dispositions. I feel like I can come to anyone in here and get the same care. We live in a world where everyone is stressed or overwhelmed, but at the friendly dental concord mills location, you can let your hair down and expect quality care every time! Thank you Wendy for all you do for everyone. You are the glue I'm sure!

Fantastic experience: I am very happy with my experience at Friendly Dental!! They got me in for my initial exam and first cleaning just a few days after I called. I hadn't been to the dentist in a while, so I was nervous. Everyone was very kind, and the hygienist provided so much information on how to improve my oral care at home.

Fantastic experience: was able to get an appointment when it seemed impossible elsewhere. I've had two visits since and both were absolutely wonderful. I'm very nervous for the dentist but they make me feel a bit more comfortable. The sweet lady at the front desk is the best!

Fantastic experience: The hygienist was wonderful. My teeth have not felt this clean in a long time. She was extremely observant and her communication skills were top notch! The dentist was also pleasant and worked hard to correct an issue with my bite.

Negative experience: I am writing to express my serious dissatisfaction with the quality of dental care I received at Friendly Dental Group in Concord. Specifically, I experienced issues with my recent orthodontic treatment follow-up appointments: Limited Appointment Availability: Appointments are only offered on two days per week, making it difficult to schedule and potentially delaying my treatment progress. Frequent Appointment Changes: I have experienced numerous instances where scheduled appointments were unexpectedly changed, causing significant inconvenience. Furthermore, I encountered poor communication and patient care: Rude and Dismissive Staff. I experienced rude and dismissive behavior from some staff members. Lack of Respect: When I inquired about upcoming appointments and my treatment plan, I felt that my questions were not addressed respectfully." I would not recommend this place.

Positive experience: I’ve been a patient for a while now and I must say, I’ve NEVER had any regrets, complaints or concerns until recently. Wendy is the absolute BEST of the best! She wears many hates around that place. I’ve seen so many come and go but her attitude is always bubbly and the love she has for her patients and job shows through her willingness and her smile. To Lameisha, you went above and beyond your duties as a dental assistant the day I came in with a toothache. You were so kind and relatable. You went above and beyond to make sure I was relaxed. Taysha, Tuesday I was in a situation where I was having an anxiety attack. Before my extraction my B/P was a bit elevated and I’m sure by the end of my visit it had gotten higher. You held my hand and wiped each tear as it fell down my face. You reassured me I would be ok. Your selflessness is what makes a lot of us exceptional in the healthcare field. You ladies are awesome. I’ve had one bad experience but I can’t take that away from the care I’ve been given in the past. Nor the outstanding customer service I’ve always received.

Fantastic experience: The ladies were wonderful. They treated me with such compassion and a willingness to help. I would definitely recommend

Fantastic experience: I had a wonderful experience today at Friendly Dental Group, Lamesha took great care of me. Wendy at the front desk was very professional and friendly as well. They really made my morning ☺️

Fantastic experience: I spoke with Wendy this morning and she was very polite and empathic! She also made sure to explain to me my options moving forward!

Fantastic experience: Everyone is so amazing. From the friendly face, when I walked in to the last person I talked to. Lamesha is outstanding. She made me feel so comfortable in a place that makes me nervous. I highly recommend this practice.

Negative experience: Disappointed in general by the Friendly Dental Group. We have been patients in Mooresville for several years and were notified that they were no longer performing Orthodontic service. We are now required to drive over an hour away. They have limited availability at the Concord Mills location and are not accommodating. I would not recommend getting any orthodontic work done by them. We are even considering changing dentists.

Fantastic experience: The staff is beyond amazing they made me feel like family. They're very considerate of your feelings and what you want I love the whole saff I would recommend them to everyone. Thank you Friendly Dental ☺️

Fantastic experience: I recently had the pleasure of undergoing dental procedure, at Friendly Dental Group of Concord Mills and I am absolutely thrilled with the results. From the moment I stepped into the office, I was greeted with warm smiles and a welcoming atmosphere. The entire staff was incredibly professional and compassionate. Lamesha made me feel relaxed and comfortable throughout the procedure. I can’t thank Lamesha enough for her kindness and compassion it meant the world to me I wasn’t treated like another patient in that moment when my depression kicked in she embraced me as if I was her family member and I will carry that memory with me forever. Their expertise and skill are evident in their work. They took the time to explain every step of the process clearly and answered all of my questions with patience and understanding. The office itself is modern, clean, and equipped with the latest technology. I was able to request the network I’d like to watch I felt completely safe and cared for during my visit. The most impressive aspect of my experience was the quality of the dental work. My new fill-ins is a perfect match to my natural teeth I am so happy with the outcome and would highly recommend Friendly Dental Group of Concord Mills to anyone seeking top-notch dental care. Thank you to the entire team for providing such an outstanding experience!