Brident Dental & Orthodontics

3631 Spencer Hwy, 77504, Pasadena

We make high quality dental care convenient and affordable at our Brident Dental & Orthodontics office located near you. Our friendly and experienced dental professionals provide a wide range of family dental services including orthodontics, cosmetic dentistry and emergency dental care. Our general dentists, specialists and hygienists are all under one roof. Which means that treatment for implants, braces, or periodontal care can take place in the same office. Here, we gladly treat patients of all ages, including young children. We also welcome walk-ins, offer evening and weekend appointments, and accept a variety of dental plans including Medicaid and CHIP. FREE exams and x-rays for new patients.

Opening hours

  • sunday: (closed)
  • monday: 10h-18h
  • tuesday: 10h-18h
  • wednesday: 10h-18h
  • thursday: 10h-18h
  • friday: 8h-17h
  • saturday: 9h-15h

Photos of Brident Dental & Orthodontics

Brident Dental & Orthodontics

Services and Treatments

Dental Cleaning
Dental Implants
Dental Emergencies
Pediatric Dentists
Teeth Whitening

Brident Dental & Orthodontics: Reviews

4.5/5 (199 Reviews)
JonMorgaine Dubhach Published on Google 4 months ago

Fantastic experience: After two sets of dentures with which I was very unhappy, Brident is making my third set and they are taking far more time and are being far more precise about fitting my new dentures. Faster is not always better. Looking forward to the final fitting.

Brident Dental & Orthodontics

Thank you for your positive feedback, JonMorgaine Dubhach! At Brident Dental & Orthodontics, we believe that taking the time to ensure a precise fit is essential for your satisfaction. We're glad to hear that you appreciate our meticulous approach as we work on your third set of dentures. We look forward to seeing you for your final fitting and hope you love the results!

Crystal Sumaya Published on Google 4 months ago

Fantastic experience: I have had a pleasant experience each visit. The office staff are great. I would definitely recommend Dr. Lu to all my friends and family.

Brident Dental & Orthodontics

Thank you, Crystal! We truly appreciate your kind words and are delighted to hear about your pleasant experiences at Brident Dental & Orthodontics. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to seeing you and your loved ones at your next visit!

G H Published on Google 4 months ago

Negative experience: I have been taking my son here for years since he was like 6 months with barely any teeth and now he is 10 years old. I haven't ever had a problem. I'm now a patient myself and so is my "hubby". I will continue to come here as long as they are open. Dr. Ling is the best! He fixed the "space" in my teeth that had me insecure, that another dentist said the sealant wouldn't last. He also fixed my broken retainer that I got elsewhere done. They make sure that you're happy with the work and accommodate you with relaxing music that you prefer while getting procedures done. Update February 28, 2026 Every since they changed to Brident Dental, instead of Summit Dental from my original 5 star review, things changed. My son now 15 has braces. I've been called several times to cancel his orthodontist appointment because the provider wasn't in. I wish that I could go to another Dental clinic because I try to make appointments that's convenient for me and my son schedule and the provider seems to never be there. Now my son is behind with his braces and I'm still paying for it with Care Credit. They need another provider that's going to work. He's behind probably 3 months or more now for his braces and I don't know when it would be a good time to schedule another appointment when we're off. I tried to reschedule during spring break but either the schedule wasn't open or the provider wasn't going to be there. They don't have late times after 5 pm or Saturday orthodontist appointments. That was one of the reasons why I started going to Summit Dental not Brident Dental because it fit my schedule for Saturday appointments but I just continued care thinking it would be the same. I should have done my research instead of going along with the change.

Brident Dental & Orthodontics

Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

Ricky Reyes Published on Google 4 months ago

Fantastic experience: Amazing services highly recommend

Brident Dental & Orthodontics

Thank you for your positive feedback, Ricky! We're thrilled to hear that you enjoyed our services. Your recommendation means a lot to us, and we look forward to serving you again soon!

Aracely Amaya Published on Google 5 months ago

Fantastic experience: All of the personal and doctors are always so great and nice with my kids

Brident Dental & Orthodontics

Thank you, Aracely, for your wonderful review! We're thrilled to hear that you and your kids have had positive experiences with our team at Brident Dental & Orthodontics. Our goal is to provide a friendly and caring environment for all our patients, especially the little ones. We look forward to seeing you again soon!

A Lugo Published on Google 5 months ago

Fantastic experience: Ashton and Najiah were amazing got me in and out satisfied in less than 3 hours

Brident Dental & Orthodontics

Thank you for your wonderful review, A Lugo! We're thrilled to hear that Ashton and Najiah provided you with such efficient and satisfying service at Brident Dental & Orthodontics. We strive to make dental care as convenient as possible for our patients. We look forward to seeing you again!

Yurileydi Trinidad Published on Google 7 months ago

Fantastic experience: Great staff! Was greeted nicely by the front lady’s.

Brident Dental & Orthodontics

Thank you, Yurileydi, for your kind words! We're delighted to hear that you received a warm greeting from our staff. Your positive feedback is greatly appreciated, and we look forward to welcoming you back soon!

Cruz Published on Google 7 months ago

Fantastic experience: Great dental office , front desk worker was very professional & welcoming , the doctor attended me in a timely manner & was gentle with me after we communicated that i had very sensitive teeth , and the process was simple & straight forward for my first time visiting !

Brident Dental & Orthodontics

Thank you, Cruz, for your wonderful review! We're thrilled to hear that you had a positive experience at our dental office. Our team strives to provide a welcoming atmosphere and gentle care, especially for patients with sensitive teeth. It's great to know that your first visit was straightforward and met your expectations. We look forward to seeing you again in the future!

Tiffany Palacios Published on Google 7 months ago

Fantastic experience: Great service! The staff were super helpful and made everything quick and easy. Everyone was friendly and professional. Definitely recommend this office.

Brident Dental & Orthodontics

Thank you, Tiffany, for your wonderful review! We are thrilled to hear that you had a positive experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Ruby Published on Google 7 months ago

Fantastic experience: Great dental office! The staff is friendly, the assistants are helpful, and the doctor is gentle and thorough. The office is clean and runs smoothly. I always feel well taken care of—highly recommend!

Brident Dental & Orthodontics

Hi Ruby,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back to our office soon!

Marli Morales Published on Google 7 months ago

Negative experience: This place is not good at all , the receptionist does not know what’s going on , apart from that I had a scheduled appointment and was never seen because the dentist just got up and left in the middle of seeing patients but that’s not the worst part , I had waited about 4hours until another lady that was waiting decided to ask “how much longer will it take” the receptionist told us “actually no one will be seen today anymore , the dentist left already” and the lady who asked went off on her because she said “so you weren’t going to tell us ?, it was only because I asked” the receptionist told us nothing after , we cleared the waiting room and all went outside, as we were leaving I saw the dentist in the parking lot putting on chapstick or gloss wtv it was idk. After that I never went back ! But they still keep calling me even thoe my daughter has a new dentist now and so do I , I get calls about everyday , and when I call back they seemed confused and tell me to go talk to the receptionist in the clinic LIKE HUHHH? , terrible place , bad service and no communication whatsoever, and very unprofessional

Brident Dental & Orthodontics

Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

Unknown Published on Google 9 months ago

Negative experience: I recently visited this dental office and was very disappointed with the experience. To start the waiting room felt more like a doctor's office- plain, dull, and uninviting. Before I could even be seen, I was handed my paperwork which included a form that basically said I couldn't take them to court if something went wrong it needed to be talked about with the dentist first. I asked and they made it clear that if I didn't sign it, I wouldn't be seen at all. That alone gave me a bad feeling. Thankfully I only needed an exam. When I finally met with the dentist, I asked for some guidance on how to floss correctly, and was told they wouldn't show me unless I paid for a cleaning. I've never had a dentist refuse such a simple request before. On top of that, their website at the time advertised free first exams, yet they tried to charge me for mine. It wasn't until I pointed out that a friend of mine had just been seen earlier the same day for a free exam that they reluctantly checked and "confirmed" it was true-only then did they agree to honor the free exam. Overall, I left feeling like this office is more focused on money than patient care, and I would not recommend them to others. Response to the owner - there was no confusion on the paperwork. It stated what it stated. Even confirmed by the office manager and another staff member. The other issue about your staff, they were confused about what to charge me. They were trying to charge me when I showed a FREE exam online. Only telling them a friend was just seen for free did they then honor it. They didn't care to honor what the own site said. Again no confusion on my end. Maybe you are the confused one?

Brident Dental & Orthodontics

Hello, we're sorry to hear about your experience. Your feedback is important to us, and we strive to improve our services. We want every patient to feel valued and cared for, and we'll address your concerns with our team to ensure better communication moving forward. Thank you for bringing this to our attention.

C Smith Published on Google 11 months ago

Negative experience: The appointment staff does not coordinate with in person staff. The front desk lady is extremely rude.

Brident Dental & Orthodontics

Dear C Smith, we sincerely apologize for your experience at Brident Dental & Orthodontics. Your feedback about the coordination between our staff and the behavior of our front desk team is concerning. We strive for excellent service and will address this issue promptly to ensure it does not happen again. Thank you for bringing it to our attention.

Leslie Garcia Published on Google 1 year ago

Fantastic experience: Recently moved my son from pediatric dentist to a general dentist and I’m so glad to have found this office! Ricky was able to schedule an appointment that fit our schedule. Dr. Fernandez genuinely cares about his patients. We will be coming back for our routine visits. They are the best!

Brident Dental & Orthodontics

We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!

Sincerely,

Brident Dental & Orthodontics

High-Octane Performance Published on Google 1 year ago

Fantastic experience: Amazing treatment. Had my wisdom tooth taken out. Was extremely painless and fast. Thank you for all your help. Amazing staff members.

Brident Dental & Orthodontics

Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.

Sincerely,

Brident Dental & Orthodontics

Giovani Aguilar Published on Google 1 year ago

Fantastic experience: I had a great experience at Brident Dental. The staff was friendly, professional, and made me feel comfortable from the moment I walked in. They took the time to explain everything clearly and answered all my questions with patience. The customer service was excellent quick check-in, minimal wait time, and genuine care throughout my visit. Highly recommend for anyone looking for a dental office that values their patients!

Brident Dental & Orthodontics

We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.

Sincerely,

Brident Dental & Orthodontics

Esau Hernandez Published on Google 1 year ago

Fantastic experience: Called in to make an appointment thankfully I was able to worked in for serious tooth pain.I had several questions and concerns before and during my appointment Ricky was a great assist and knowledgeable would recommend this location to family and friends.

Brident Dental & Orthodontics

We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.

Sincerely,

Brident Dental & Orthodontics

Tres Rodriguez Published on Google 1 year ago

Fantastic experience: Very nice atmosphere. Everyone was super friendly and eager to help me! Appointment was super quick and right to the point.

Brident Dental & Orthodontics

Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.

Sincerely,

Brident Dental & Orthodontics

Ricardo Reyes Published on Google 1 year ago

Fantastic experience: First time here, the front staff was wonderful. They took X-rays and the dental assistant were very informative. The dentist was very lovely to and had great chair side manners. I definitely will be referring my family and friends.

Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

Yadira Perez Published on Google 1 year ago

Fantastic experience: I brought my kids in for fillings and sealants. The doctor and the the assistants are very professional. Receptionists are very friendly. Overall great experience.

Brident Dental & Orthodontics

We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.

Sincerely,

Brident Dental & Orthodontics

Brenda Agundis Published on Google 1 year ago

Fantastic experience: Very friendly staff! Enjoy my visit to the dentist :)

Brident Dental & Orthodontics

Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.

Sincerely,

Brident Dental & Orthodontics

Bobby Dandridge Published on Google 1 year ago

Negative experience: I came to this place for a Cleaning.. these jokers did X-rays & other stuff & said I had gum disease & said they can give some type of gunk in my gums(like giving me fake gums) & said there was no cure & it will cost 4k & I could pay this outrageous high amount to get started.. I was dumbfounded cause I never had no cavities but once in my lifetime as a middle aged man.. my spirit didn’t believe that.. so I went to another dental clinic an had the SAME TEST that resulted me having no gum disease & they had a hard time getting my results from this place cause I told them what they diagnosed me with..they was disturb about their operation.. I got my teeth cleaned with no problem.. if they would of destroyed my mouth/life with this fraudulent treatment.. they would of been severely sued.. if they tell you something severely wrong GO GET A SECOND OPINION WITH THE QUICKNESS

Brident Dental & Orthodontics

Thank you for your detailed review. Your feedback is invaluable as we strive to provide the best care and service you deserve. If you have any questions or would like to discuss your concerns further, please do not hesitate to contact us directly.

maury guevara Published on Google 1 year ago

Fantastic experience: I had a great 1st time experience, The whole staff was super friendly and helpful. Service was excellent and fast.

Brident Dental & Orthodontics

Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.

Sincerely,

Summit Dental Center part of Brident Dental & Orthodontics

Natalia Guzman Published on Google 1 year ago

Positive experience: Not enough staff at this location. Their oral surgeon is amazing. She and assist made the grueling procedure pleasant.

Brident Dental & Orthodontics

Thank you for the 4-star review! We're committed to changing dental health one smile at a time, and your comments motivate us to continuously strive for excellence in our professional services.
Sincerely,

Summit Dental Center part of Brident Dental & Orthodontics

Hernandez Hernandez Published on Google 1 year ago

Fantastic experience: The dental assistant (I wish I would have got her name) was amazing with my daughter. She gave my daughter little toys and after that my daughter loved going to the dentist. We went back the next week for my daughter’s X-rays and my daughter was excited. The X-ray tech was awesome as well. My daughter is 3 years old. My daughter loved the visit.

Brident Dental & Orthodontics

We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.

Sincerely,

Summit Dental Center part of Brident Dental & Orthodontics

Cynthia Branch Published on Google 1 year ago

Fantastic experience: First time at the Pasadena location felt welcomed and was cared for with respect and dignity.

Brident Dental & Orthodontics

Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.

Sincerely,

Summit Dental Center part of Brident Dental & Orthodontics

Teresa Verones Published on Google 1 year ago

Negative experience: The orthodontist doctor was excellent, very caring, very compassionate to my pain and was very professional. Her assistant was fine with the exception of he was not very good at giving after surgery instructions he was so in hurry. The office manager was the worse she had no time to answer any questions in regards to my prescription or had the time to submitted to my pharmacist in knowing how much pain I was in. Furthermore they didn’t even give me all my after surgery supplies. That particular office with the exception of the doctor was terrible.

Brident Dental & Orthodontics

Hello Teresa,

Thank you for your feedback. We’re pleased to hear you had a good experience with the doctor but are sorry to learn about the issues with staff communication and support. Your feedback is important to us.

A Spleenripper Baby (Spleenripper) Published on Google 1 year ago

Negative experience: I took my wife here today and her appointment Was at 11:00. It is now 12:09. I'm still waiting. When I ask about this, all I got was they are busy and running behind. I asked about when could I be seen? Here is what I got....I don't no, but it going to be longer. I still am sitting ,it is now 12:21. I've been here over an hour there's nobody left that office yet . The receptionist was no help at all today. She was in her own business on the phone,, a meeting she said. It's now 12:35 and finally called back. I'll continue this on the next review. Delphia

Anna Hill Published on Google 2 years ago

Fantastic experience: Been bringing my kids here for some years, they a wonderful job in my kids teeth. The front desk ladies are very politely and patient when my children are running around

Brident Dental & Orthodontics

Thank you so much for your kind words, Anna! We're thrilled to hear that you and your kids have had a positive experience at our office. Our team always strives to provide excellent care and a welcoming environment for all our patients. We look forward to seeing you and your family again soon!

Nancy Lopez Published on Google 2 years ago

Fantastic experience: Dr.Kukash and Marco were so awesome. Exam took some time but treatment went smoothly and quickly.

Brident Dental & Orthodontics

Thanks for the great review, Nancy. We strive to provide our patients with on time professional, affordable, and quality services. It was a pleasure serving you as a patient.

Trisha Flores Published on Google 2 years ago

Fantastic experience: Dr. Kukash and Marco: The visit today was a smooth process for my son. He was very nervous to get his teeth extracted but the doctor and her assistant kept comforting him. It’s great to know and feel like my son is in good caring hands. Thank you.

Brident Dental & Orthodontics

Thank you, Trisha, for sharing your positive experience with Dr. Kukash and Marco. We're so glad to hear that your son felt comfortable and cared for during his visit. Our team is dedicated to providing top-notch care, and we appreciate your kind words!

Wyno Jones Published on Google 2 years ago

Fantastic experience: This dental office is like no other!!! Really great with kids! I highly recommend them to everyone!

Brident Dental & Orthodontics

Thank you for your kind review, Wyno. We appreciate you taking the time to share your experience with us. We strive to provide our patients with on time professional, affordable, and quality services. We look forward to seeing you again in the future!

Johnny Fuentes Published on Google 2 years ago

Fantastic experience: Really great experience! My kids actually like going to the dentist because of their friendly service! Highly recommend this dental office!

Brident Dental & Orthodontics

Thank you so much for the kind words, Johnny! We're thrilled to hear that your kids enjoy coming to our office and that you had a great experience. We appreciate your recommendation and look forward to seeing you all at your next visit!

Kaylah H Published on Google 2 years ago

Negative experience: DO NOT GET DENTAL WORK DONE HERE!!! Felt pressure to hurry up with paperwork. Shifted almost all my teeth! Shaved the filling way down! Now it hurts to floss. I've never had a worst experience in my life going to a dentist. I did not want to go back to them to fix the issues they caused!

Brident Dental & Orthodontics

Kaylah, we appreciate your feedback and apologize for any inconvenience you may have experienced. Our goal is always to provide the best possible care and service to our patients. We are sorry to hear you did not receive that and will be addressed with our team accordingly.

Samantha Cantu Published on Google 2 years ago

Negative experience: Came here about 2 weeks ago, was not happy with the doctor, young Hispanic female. They did not explain or show me my xrays. No bedside manner. My teeth and biting have not been okay ever since. I did not have any issues with the teeth that got fillings that day and now I have to chew slowly. Not to mention, the doctor & the assistant both were a bit rough with my teeth. I literally thought the assistant was going to yank my tooth out when she was removing a "ring" from my tooth. I have never had any issues with my teeth until after the fillings. I'm in the process of looking for another dentist ‍♀️‍♀️

Brident Dental & Orthodontics

Hello Samantha, thank you for your review. We strive to provide our patients with on time professional, affordable, and quality services. We are sorry to hear that your experience did not meet your expectations. We appreciate you bringing this issue to our attention.

Ernestine Renteria Published on Google 2 years ago

Fantastic experience: This was a most amazing visit!!! After another location off the Gulf Freeway was rude and non accommodating I called the Spencer and Burke location and the nicest, so professional Ms Bianca helped me , got me in and explained the treatment plan thoroughly! I’m glad I didn’t allow one bad apple determine my choice to find another company. I have found my dental “home”

Brident Dental & Orthodontics

Thank you for your kind review! We appreciate you taking the time to share your experience with us. Our amazing staff will always strive to provide our patients with on time professional, affordable, and quality services. We're glad to have provided you with exceptional service. We do appreciate your kind words. We look forward to seeing you again in the future!

Joel O. Published on Google 2 years ago

Fantastic experience: Veronica was very helpful and informative! Made it easy to begin the process on getting my treatment started with flexible plans. Thank you

Brident Dental & Orthodontics

Joel, thank you for the positive review.

Imelda Ruiz Published on Google 2 years ago

Fantastic experience: Staff is always so friendly, polite, helpful and explain all the treatment to detail. Definitely would recommend!

Brident Dental & Orthodontics

Imelda, thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office.

Monster Toy time Published on Google 2 years ago

Negative experience: Had my appointment, thinking I was seeing my original dentist, Dr. Shumate that I saw in October and realize this was a new dentist. Staff did not tell me that old dentist was no longer there. The new dentist is a young Hispanic female dentist with no bed side manner. Not friendly and condescending. She stated that I have 11 cavities, even said I had cavity on the tooth I just got filled two months ago. I informed I just went to the dentist in July and got an X-ray and check up and only had 1 cavity, so in 2 months how is it possible to have 11. She went around in circles without giving a through explanation saying the dentist must have didn’t look in between my teeth. This is the absolute worse dentist. She definitely needs to go back to dental school. I will be returning back to my dentist with the Castle.

Brident Dental & Orthodontics

Hi Monster Toy Time, thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our patients to improve our services. We would like to know more about your visit with the new doctor. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/38924791/i

Jessica Hernandez Published on Google 2 years ago

Negative experience: They were nice at first but then the Dr's started condescending each other every visit on what they would say, and then i had a horrible experience trying to get my sons wisdom teeth removed. The front desk receptionist lied about me and said I called crying begging for iv sedation. When in fact I requested iv sedation and they made a mistake making my appointment. Then the dr who goes once a month for surgery approached me with a rude tone asking why I changed it. And I told her I didn't. And she said "then why did they tell me you called crying" . Which is accusing me of not being truthful. Her approach to me was unprofessional and so was the front desk ladies who lied about me. I called customer service and wanted it canceled with no cancelation fee(since they rescheduled me) and they told me the office manager would call me for resolution and about changing me to a different office. She called and when I called her back wouldn't speak to me. The receptionist said "she just wants to know if you have pending treatment" and I explained what happened and she stated there was no appointment and that was it. No resolution. No apology. No accountability. Do not go here. They are a mess.

Brident Dental & Orthodontics

We're very sorry that you had a negative experience. We strive to provide our patients with on time professional, affordable, and quality services. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/38915635/i

Patricia Bentley Published on Google 3 years ago

Negative experience: Took the day off to take my son to the dentist, booked an appointment over the phone with their call center. When I showed up they had none of my information on file said I had no appointment. The lady at the front desk said they could still take us in if we wanted to wait. So when I asked for the wait time I was told less than an hour, after sitting there for over 2 hours we left. What a waste of time, first and last time.

Nick Loll Published on Google 3 years ago

Negative experience: Service here has been absolutely horrible. Please run away from this place. Less than two years ago they did a root canal. The crown has since cracked. Their own doctor presented a treatment plan and confirmed something had been done incorrectly during the original treatment. He specially stated the crown shouldn't have worn through in such a short period of time. No mention of the need for an endondontist was mentioned. A date was scheduled where the company was going to fix the issue until "corporate" got involved. The doctor who did the original procedure was no longer with Summit Dental (Brident Dental). The company simply doesn't want to take responsibility for something done wrong by one of their doctors. After weeks of delaying treatment they've made several different requests. At the end they sent me to an endodontist and fabricated lies stating, "this was recommended by the last doctor you saw." Brident Dental has taken numerous steps to cover up their wrongdoing, ultimately refusing to offer treatment. The manager was great and communicated well. She tried to get the issue resolved. Clearly she too from our conversations agreed something was done wrong. Ultimately, corporate got in the way and refused to take responsibility. The turnover of doctors here is crazy but understandable. Clearly there's fundamental issues with this company and how they operate. Their bottom line isn't for you, it's against you. I'd highly advise anyone considering this company to go elsewhere.

Jennifer Coronado Published on Google 3 years ago

Negative experience: When they’re in severe pain waited over a hour in lobby then another 30 in the back, didn’t give me much detail just said see a surgeon so I paid to be seen and no further details. I went to Eagle dental in LaPorte and they extracted my tooth and had great customer service. Don’t recommend this business at all not very friendly or helpful at all.

Luis Fernandez Published on Google 3 years ago

Fantastic experience: great place to have your kids dental work done people are super nice and pediatric doctor is awsome! other than the long wait time I love it here

Diana Chapa Published on Google 3 years ago

Fantastic experience: Dr. Fazida Shumate was Amazing ! I had almost no Anxiety and NO Pain Highly recommend. From the staff when I was received to the assistant he had during my visit I am highly satisfied. Thank you

Brident Dental & Orthodontics

Diana, thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office.

Elma Reyna Published on Google 3 years ago

Fantastic experience: Ladies at front window were very friendly and informative. The Manager personally came out and asked how we were doing. She showed up interest in my wellness. The technicians were extremely friendly and put me at ease and made me very comfortable. They new I was scared and respected my wishes. The doctor was impressively awesome, very gentle and was thorough and precise with her work. I most definitely will recommend this office and staff especially the doctor to my friends and family Thank you all

Gladys Garcia Published on Google 3 years ago

Fantastic experience: Went in for an extraction, didnt feel a thing. Ladies at the front desk were so nice and made me feel so much better about everything! Definitely going back to fix the rest of my teeth!!

Brident Dental & Orthodontics

Thank you for your kind review, Gladys. We appreciate you taking the time to share your experience with us. We strive to provide our patients with on time professional, affordable, and quality services. We look forward to seeing you again in the future!

Aaron Sagen Published on Google 3 years ago

Fantastic experience: I am very pleased with how professional and friendly everyone was at Summit Dental. I will continue using them for all my future dental needs.

Brident Dental & Orthodontics

This is great news! We strive to provide our patients with on time professional, affordable, and quality services. We're so happy to know that you had a good experience.

Lilo Meryah Published on Google 4 years ago

Negative experience: Trash dentist and i definitely wouldn’t recommend. Never answer the phone , the waits are always so long , majority of the time they’re closed , the only thing saving them is dr.ling. One of the front desk lady’s are rude and act incompetent &’ when you ask for help or further questions they talk to you like you were born 30 min ago.

Sniper Queen Published on Google 4 years ago

Positive experience: Only thing that saves them from a 1 star is dr Ling.hes wonderful! But you cant be late or they reschedule,even if youre walking in the door, don't care how much gas you spent to come here every week, or how u always come early except the one time u get caught by construction, but they don't get to you in a timely manner either. Literally numbed my daughter up over 20 mins ago and still hadnt came back. Watched the pregnant dr poke a nurse with the needle they were about to stick in my child's mouth. Will definitely be switching my child's dentist after this.

Brident Dental & Orthodontics

Hello Sniper, thank you for your review. We strive to provide our patients with on time professional, affordable, and quality services. If there's anything we can do to help, please let us know.

xris Reyes Published on Google 4 years ago

Fantastic experience: Dr. Goodman is the best!!! I had to choose another dentist because my last one was horrible. So I came to Summit Dental since it’s closer to work. Thus I was presented with the Amazing and Glorifying hands of Dr.Goodman. He was very easy to talk too and his taste of music is great! With his Gentle and yet firm touch he did great work on my teeth, he was very thorough too!

Brident Dental & Orthodontics

We are glad you enjoyed your experience. We strive to provide our patients with on time professional, affordable, and quality services. Please visit us again soon!

Michelle Published on Google 4 years ago

Fantastic experience: Im such an upfront person and this dentist location is by far the best! To this day i’ve came here since I was 3 y/o now 19, and anyone who doesn’t is missing out. I’ve never had a unpleasant experience here not only the staff is so kind but the dentist assistants and the dentist himself are amazing. I was blessed to have the dentist Dr.Ling. I had crooked teeth since my adult ones came and I finally got my braces around September of 2020 and got them removed Today Jan 20 2022. I went to get opinions from different places but I just had a feeling in my gut that they just wanted me to take money out of my pocket, till I made my decision at this location and I have absolutely no regrets! The whole process was so smooth and fast. Every checkup I had with Dr.Ling was outstanding, always checked on me, attended my every need, had the best conversations and jokes lol. Regular checkups, any other from small surgery to my braces was so easy going, both application process for my braces, during and the final removal was amazing. I had over grown gums on some teeth and even that hwas some sort of uncomfortable feeling but he made sure to numb it, that I was okay and he was super quick. The ONLY thing I would say…i wish is that some of the assistants didn’t have such long false nails or real nails not sure what it was. I know they don’t mean to make me feel uncomfortable but it would be some better if they didn’t have them since sometimes I’d feel more pressure on my gums when they had to already press if that makes sense. Regardless they are super sweet ;). I’m so happy with the final result of my smile, and I’ve gotten so many compliments. I feel truly confident and amazing, can’t stop smiling now when I used to be so insecure before braces. Top 25/25 I rate lol I recommend you come give this place a visit and ask for Dr.Ling you won’t be disappointed!

Brident Dental & Orthodontics

Thank you for your kind review, Michelle. We appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Linda Nguyen Published on Google 4 years ago

Fantastic experience: Wisdom teeth surgery can be daunting but Dr. Ling for the win! I had 3 teeth pulled and did not feel a thing during the surgery. Though I was partially awake and responsive, all I could remember was how caring Dr. Ling was as he asked and made sure I was okay throughout the whole thing. It’ll be a different experience for each person, but I can reassure you that you’ll be in good hands. Dr. Ling is respectful, trustworthy, attentive, and caring. He answered all my worrying questions in clear detail from our first meeting at consultation to the post-surgical check up. Thank you to everyone who made this a smooth process for me, I definitely recommend y’all to check out Summit Dental in Pasadena!

Brident Dental & Orthodontics

This is great news! We're so happy to know that you had a good experience.

Cailyn Wolbrecht Published on Google 4 years ago

Fantastic experience: Dr. Ling was amazing, I was nervous at first but with them letting me choose what music, and then the flavor of laughing gas, it was so relaxing just when I thought they were getting started they finished! The whole experience was quick and painless, until the numbing wore off, besides that I highly recommend.

Brident Dental & Orthodontics

Thanks Its_acailyn. We’re thrilled that you were satisfied with our services. Your feedback is appreciated.

Valerie Villarreal Published on Google 4 years ago

Fantastic experience: Dr.Ling is so awesome he treats the kids so well and makes it fun for them. My youngest didn't even know what all he had done and was surprised how fast it felt. my child asked if he can always be her doctor from now on.

Mayra Flores Published on Google 4 years ago

Fantastic experience: DR LING is GREAT! After hurricane Harvey forced my dentist to close down =[ and looking for dentist around my area, I chose to come here. It’s pricey, but hey what dentist isn’t ! With my dental insurance it was a fair price for me and I LOvED the friendliness and how they are attentive to you, your questions and worries ! I was nervous about my wisdom teeth extraction , but Dr LING makes you feel cared for and meets your needs. My experience here was good and I thank them for being nice after my 100 questions I may have asked over and over .

Ernesto Sepulveda Published on Google 4 years ago

Fantastic experience: My wife children and I all use this dentist the staff is just as helpful and respectful as the dentist are. They will work with you

Laura Still Published on Google 4 years ago

Fantastic experience: Very good dentist office. Very clean and also very patient with kids! The dentist answers all questions and doesn’t rush you out, very educational. The only place I’ll take my kids to!

Chelsea McElvany Published on Google 4 years ago

Fantastic experience: Had to have root canal done due an irreversible pulpits I had prior to coming, and the overall experience was good! No pain during the whole procedure and they made sure to make you as comfortable as possible. Definitely not a scary experience like some may think. Please be sure to come here if you are needing one done!

Julie Serna Published on Google 4 years ago

Fantastic experience: From making my appt, to the moment we walked in staff was very nice and friendly. Rhonda helped explain our insurance very thoroughly. Took the time out to explain and give me options for our service. I would definitely be coming back. Very clean atmosphere as well.

JL A Published on Google 4 years ago

Fantastic experience: Summit Dental has surpassed my expectations. The moment I called to make an appointment to the availability to get me in sooner. Rhonda in the front was super sweet and patient with me and professional. As for Dr. Ling, he was very kind, funny and descriptive with the procedure. I highly recommend this office, you will not be disappointed.

Ginger Valencia Published on Google 4 years ago

Fantastic experience: Dr Ling and staff were amazing since the first appt. I got my wisdom teeth removed and even though I’m a nervous wreck they walked me through it all. Definitely recommend everyone to come here. I am definitely going to keep coming to this great environment!

datalian joseph Published on Google 4 years ago

Fantastic experience: Dr.Lang is AMAZING , filled my cavity’s with no numbing And felt NOTHING. Definitely a 10/10 experience!

Samantha Sanchez Published on Google 4 years ago

Fantastic experience: All the staff is completely amazing, the process was smooth and easy. Would definitely recommend summit dental to everyone!!

Alexandra Quintero Published on Google 4 years ago

Fantastic experience: Great experience, doctor Ling is very charming. I got my wisdom teeth pulled out and didn't feel a thing!

Jesus Castillo Published on Google 4 years ago

Fantastic experience: First time getting a tooth extracted, came in nervous but Dr. Ling made my experience great and simple.

Foolio Deniro Published on Google 4 years ago

Fantastic experience: It Was An Amazing Experience! Mr. Ling Was Very Awesome! I Recommend Coming Here If You Want Good Service! Staff Was Excellent As Well..

Katya Moya Published on Google 5 years ago

Fantastic experience: Dr. Ling is the best! Made my experience so much easier than I thought it would be Definitely recommend him.

joel elkins Published on Google 5 years ago

Fantastic experience: After coming to Summit Dental to replace my dentures, I have been very satisfied with the quality of work and the smile from my teeth. The experience has been wonderful in regards to customer service. Thank you for the excellent work on my teeth Dr. Bana!

Ashley Perez Published on Google 5 years ago

Fantastic experience: The experience while taking the wisdom teeth was fast and easy. There was no pain at all while the teeth were being pulled out. Always happy to return for check-ups!!! :)

perla guerrero Published on Google 5 years ago

Fantastic experience: The ladies up front are very nice and welcoming, always ready to assist with any questions. The dentist and their assistants amazing and care for their patients.

rigo rodriguez Published on Google 5 years ago

Fantastic experience: Really loved this dentist. I searched an went to many office because my daughter wanted to be put to sleep to get work done she was 3 An I found this office an it was amazing they did all the work without them sleeping an I was able to be in the room with them at all times. Never changing dentist

Rose Family Published on Google 5 years ago

Fantastic experience: This was a great visit!! I went to another Dr and he was very rude. I came here to Summit Dental and the doctors and nurses are very friendly! Dr. Ling was my doctor and he made it an easy experience. Definitely would recommend to anyone

Erika Said Published on Google 5 years ago

Negative experience: If you’re a busy person who doesn’t have time to spend waiting forever, don’t come here. They have many different rooms and not as much staff, so they will just put you in the room and have you there waiting forever. I got to my appointment 15 minutes ahead of time and was seeing by the doctor more than an hour after that. The doctor was very nice with me and apologized, but the damage was done lol. The staff is Ok, not really very attentive, as I said, I was just forgotten in the room for more than an hour. Employees and customers were loud, it was busy, lot of movement, lot of people (aren’t we social distancing?), the place just didn’t have the right vibe. I came here looking for endodontic advice because the doctor has an specialization on that , but my dentist and his staff at Sunny Dental clinic do a better job. Next time I will just go straight to an actual endodontic clinic. I don’t think I’m coming back here.

Sharon Riley Published on Google 5 years ago

Fantastic experience: Dr. Ling and his staff are so friendly and patient. My boyfriend had 2 teeth extracted quick and painless.. We will definitely be back and recommend them to everyone.

Lamont Francis Published on Google 5 years ago

Fantastic experience: Dr. Ling and his staff is the best! Every time I go they makes me feel very comfortable! And safe! The best experience you can ask for!!

Siomara Del Valle Published on Google 5 years ago

Fantastic experience: We love Summit Dental! Staff and Doctors are always very pleasant and answer all of my questions in a way I can fully understand so that I can make the best decision when it comes to our dental health.

Kenneth Creed Published on Google 5 years ago

Fantastic experience: Dr. Ling has the best bedside manner I have ever experienced and was very thorough while explaining the procedure. Had two wisdom teeth removed awake and I am leaving just fine. All of the support staff are very kind and helpful from the receptionists to the dental assistants! Definitely Recommend!

flawed beauty Published on Google 5 years ago

Fantastic experience: I had wisdom teeth extraction both the bottoms was quick and easy both were out in under ten minutes. Doctor is super nice helps comforts you if you’re nervous which I was a mess! Here I am 5 days post oop and haven’t not had any pain just a slight tingle when I eat.

Randi Jones Published on Google 5 years ago

Fantastic experience: The front staff is so friendly and welcoming! The dentist are very good at patient care for children as well as explaining what care is needed and the process to fixing dental issues

Tina Pina Published on Google 5 years ago

Fantastic experience: Dr. Ling is Amazing! Staff is friendly, helpful, and sanitary. I've never been more comfortable with a Dentist as I am here!

Jenny Argueta Published on Google 5 years ago

Fantastic experience: Dr ling was amazing in going over our treatment plan. Took the time to explain directly to patient. Thankful with Fazida for taking the time to explain our options and looking into our insurance for benefits that would help cover the treatments. Definitely recommend

Christy P Published on Google 5 years ago

Positive experience: Friendly always very attentive and clean! Dr. Ling makes the experience better very personable! Would definitely refer to my family and friends!

JoeAnn Garcia Published on Google 5 years ago

Fantastic experience: My daughter is currently doing her Invisalign treatment here. Dr. Ling is awesome and the staff are so helpful and friendly!

Noely Garcia Published on Google 5 years ago

Fantastic experience: The staff was super friendly, they got me in and out quickly. The doctor was very understanding and was good at making me comfortable and confident about my procedure . Also very affordable prices, would recommend!

Jessica Castillo Published on Google 5 years ago

Fantastic experience: I have been coming to this dentist for like 7 years already and i have never had a problem the people here are nice. Also they follow covid rules they are always sanitizing the place and keeping people safe.

Corina Galvan Published on Google 5 years ago

Fantastic experience: Awesome friendly staff, Dr.Hsu is an amazing doctor, super sweet and made me feel comfortable during treatment, Rhonda was super helpful & the assistants were great, definitely going back

Nancy Escamilla Published on Google 5 years ago

Fantastic experience: They are really precaution with all this Covid 19 and they are always nice and work with you really nice Drs as well have been bringing all my 3 kids for 18 urs years

CHRISTIN “CHRIS” CAVAZOS Published on Google 5 years ago

Fantastic experience: Amazing staff . I’ve been coming for years and will continue. All the Doctors are very good . Ask for Dr.Ling he is great with communication and thorough

Nataly Dillard Published on Google 5 years ago

Fantastic experience: If I could give 100 stars I would!!!!! Dr. Ling did an AMAZING JOB!!! I got my 3 wisdom teeth taken out and didn't feel a thing and I was awake the whole time! The receptionist were the nicest people ever and made you feel very comfortable as soon as you walk in. Dr. Ling made you feel very comfortable and listened to everything you had to say. I will definitely be coming back any time I have an little dental issue. 100/10 experience here.

Annalicia Almazan Published on Google 5 years ago

Fantastic experience: Great work! Friendly staff. My kids are new patients but we be coming here from now on

Lisa Bradley Published on Google 5 years ago

Fantastic experience: Dr. Ling is so awesome! The first time I came here I got my teeth whitened and cleaned! Amazing results! He literally a Anwsers EVERY question you have for him! He Also fixed a pain I was having from a filling for YEARS . Thank you doctor Ling!

Jeff Byers Simpson Jr. Published on Google 5 years ago

Fantastic experience: I had a root canal and it was nowhere near as bad as imagined. In fact the procedure itself was as pleasant as a dental procedure could be. My plan of treatment was thoroughly explained by the dentist and the procedure was quick.

Audi Published on Google 5 years ago

Fantastic experience: This place was great and really thorough. They helped my partner and gave him the best price I’ll be coming back for my own dental issues

M Granado Published on Google 5 years ago

Fantastic experience: Dr.Ling made me feel very comfortable through the entire process. I have been to other places and had bad experiences and for that I dread going to the dentist. I am happy to say I had a had a great experience today and I am no longer in pain and it’s thanks to the amazing work Dr. Ling did.

Calysto A Published on Google 5 years ago

Fantastic experience: The staff here are great! They are very friendly and helpful. I have been going to submit dental for awhile and everyone always has a smile on thier faces and they always try thier best to help with anything you need. I usually see Dr. Ling and he is a fantastic dentist that keeps up with all his patients. Dr. Bana is also very friendly and a great dentist. Definately recommend.

Derrick Suggs Published on Google 5 years ago

Fantastic experience: Everyone treated me great and was really helpful. I had a tooth pulled and the doctor made sure I was comfortable and felt no pain at all thank you.

Matt Wass Published on Google 5 years ago

Fantastic experience: Dr Ling is a great dentist, all of the dentists here are great. Summit Dental is an honest business with good prices. They don't try to upsell you on unnecessary procedures

Aj Phelps Published on Google 5 years ago

Fantastic experience: Had to have a tooth removed, not only very affordable but no pain, no wait, and the procedure was so quick and no pain. Dr. Ling made me very comfortable. I have been in the dentistry busines for 22 years and I have found my dentist! Thanks Dr Alexander Ling.

Velma King Published on Google 5 years ago

Fantastic experience: It’s New Year’s Eve and was in desperate need of an oral surgeon for a wisdom tooth extraction. From the initial phone call to my exit experience the Summit Dental Center took care of me. The intake process was quick. This facility is adhering to CDC COVID-19 regulations. All patients have to wear mask, wash hands and get temperature checks before having service. I was a nervous wreck about getting a tooth extraction but Dr. Ling made me feel very comfortable. He answered my questions and asked me questions to make sure I understood the process. Dr. Ling is very knowledgeable and professional. My extraction took no time. Thank you Summit Dental Center. The staff was friendly and professional. Something I truly look for in any establishment. Thank you.

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