Ideal Dental Kannapolis

582 Kannapolis Pkwy, 28027, Kannapolis

Ideal Dental Kannapolis es su socio de confianza para una atención dental integral y centrada en la familia en Kannapolis, NC, y las comunidades circundantes como Concord y Enochville. Creemos que la visita al dentista debe ser una experiencia positiva y libre de estrés, por lo que nuestra oficina moderna está diseñada pensando en su máximo confort y conveniencia.

Nuestras instalaciones de última generación ofrecen todas las especialidades dentales bajo un mismo techo, eliminando la necesidad de múltiples referencias y asegurando un tratamiento sin complicaciones. Desde limpiezas y exámenes preventivos rutinarios hasta trabajos restauradores avanzados, mejoras cosméticas y atención de emergencias, nuestros clínicos experimentados están capacitados para manejar todas las necesidades dentales de su familia con excelencia clínica y compasión.

Estamos dedicados a hacer que la atención de calidad sea accesible y asequible para todos. Aceptamos la mayoría de los seguros dentales principales y ofrecemos opciones de financiamiento flexibles a través de CareCredit y nuestro exclusivo Ideal Dental Savings Plan para pacientes sin seguro. Además, los nuevos pacientes pueden aprovechar una oferta especial para un examen completo y radiografías digitales por solo $39. Nuestro compromiso con su sonrisa está respaldado por nuestra Garantía Ideal Smile, que brinda tranquilidad con nuestros trabajos restauradores.

Convenientemente ubicados en 582 Kannapolis Pkwy, ofrecemos horarios flexibles, incluidas citas los sábados, para adaptarse a su ocupada agenda. También ofrecemos atención de emergencia el mismo día para problemas urgentes. Descubra la diferencia de Ideal Dental hoy y por qué nuestros pacientes nos califican consistentemente por nuestro trato amable, minucioso y profesional.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-17h
  • Martes: 8h-17h
  • Miércoles: 8h-17h
  • Jueves: 8h-17h
  • Viernes: 8h-17h
  • Sábado: 8h-14h

Fotos de Ideal Dental Kannapolis

Ideal Dental Kannapolis

Nuestro comentario desde Best Dentists Club sobre Ideal Dental Kannapolis:

Un entorno acogedor para el cuidado sin ansiedad

Los pacientes destacan constantemente la naturaleza compasiva y paciente del equipo dental en Ideal Dental Kannapolis. Ya sea una primera visita tras años de evitación o un procedimiento de urgencia, el personal se esfuerza conscientemente por aliviar la ansiedad dental. Los visitantes informan sentirse escuchados, respetados y cómodos desde el momento en que llegan, con muchas reseñas elogiando el enfoque delicado y la comunicación clara del equipo.

La clínica está diseñada para ser un espacio libre de estrés, donde los pacientes se sienten seguros para hacer preguntas y comprender cada paso de su tratamiento. Esta atmósfera cálida y sin juicios ha convertido a muchos escépticos en pacientes de larga duración que recomiendan la práctica por su enfoque en la comodidad y el bienestar del paciente.

Odontología experta bajo un mismo techo

Ideal Dental Kannapolis ofrece una amplia gama de servicios dentales, garantizando que los pacientes puedan recibir atención especializada sin necesidad de múltiples referencias. La clínica abarca desde limpiezas y exámenes rutinarios hasta trabajos restauradores avanzados, incluyendo conductos, extracciones y mejoras estéticas.

Los pacientes eludan frecuentemente las habilidades clínicas de los dentistas y especialistas, destacando su exhaustividad y experiencia. Muchas reseñas mencionan específicamente la alta calidad de procedimientos como los tratamientos de conducto y la extracción de muelas del juicio, describiéndolos como rápidos, eficientes y mínimamente incómodos. La capacidad de abordar necesidades dentales complejas en un solo lugar es valorada por su conveniencia y la continuidad del cuidado.

Accesibilidad y opciones flexibles

Comprendiendo las ocupadas vidas de la comunidad de Kannapolis, la clínica ofrece programación flexible, incluidas citas los sábados y slots de emergencia de mismo día. Esta accesibilidad se cita con frecuencia como una ventaja mayor, permitiendo a los pacientes recibir atención urgente cuando más la necesitan.

La práctica también se compromete a hacer que la atención dental sea asequible. Aceptan la mayoría de los seguros dentales principales y ofrecen opciones de financiamiento flexibles a través de CareCredit, así como un Plan de Ahorro Ideal Dental para aquellos sin seguro. Los nuevos pacientes suelen aprovechar ofertas introductorias que incluyen un examen completo y radiografías digitales a un precio accesible, reduciendo la barrera de entrada para servicios esenciales de salud oral.

Un equipo valorado por la comunidad

En numerosas reseñas, la dedicación del personal administrativo y clínico destaca. Desde los recepcionistas de mesa que manejan consultas de seguros con paciencia hasta los asistentes dentales que proporcionan apoyo constante, el equipo trabaja de manera cohesionada para asegurar una experiencia fluida. Muchos pacientes expresan gratitud por miembros específicos del personal que van más allá, como explicar planes de tratamiento en detalle o ofrecer apoyo emocional durante procedimientos estresantes. Este reconocimiento constante de miembros individuales del equipo refleja una sólida cultura de cuidado y profesionalismo que define la experiencia en Ideal Dental Kannapolis.

Servicios y Tratamientos

Implantes dentales
Urgencias dentales
Blanqueamiento dental

Ideal Dental Kannapolis: Opiniones

4.7/5 (398 Opiniones)

Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.

Opiniones en Google

4,7 de 5 sobre 398 opiniones

joy sutton Publicada en Google

Experiencia fantástica: I have to say my experience from front desk to treatment and after care was top tier!!!! Absolutely took care of my concerns and treatment was painless!!!! This will be where I return as I need dental care !!!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Joy, this review truly made our day! We're so happy our team took care of your concerns and made every part of your visit feel top tier. We're honored you'll be returning, and we look forward to seeing you again!

Ana Vetter Publicada en Google

Experiencia fantástica: Everyone was so friendly and nice! My tech and Dr Salem were very nice and communicated about every option. After being scared to go back from bad experiences at many other places, I’d definitely go back to Dr. Salem!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Ana, we're so happy you gave us a chance after some tough experiences elsewhere! Hearing that Dr. Salem and your tech kept you informed and at ease means so much to our team. We'll be sure they see your kind words, and we look forward to seeing you again!

Dominique Diane Publicada en Google

Experiencia fantástica: Amazing staff. They are so kind and helpful. Great experience here!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi Dominique, thank you for the kind words! We're glad you had a great experience. We're so glad you're part of our family.

Kimberly McLean Publicada en Google

Experiencia fantástica: I recently had a root canal at Ideal Dental, and I couldn't be happier with the experience! Every single person on their team from the receptionist and insurance coordinator to the dental assistants, general dentists, and endodontists (special thanks to Dr. Feldman and Dr. Salem and KC) is exceptionally professional and kind. Going through a root canal can be nerve-wracking, but they made me feel completely comfortable and talked me through every step of the process. I also love that they are a true one-stop shop that handles everything under one roof. They have an amazing team, and I will definitely keep coming back and recommending them to everyone I know!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear that your root canal experience was so positive! It's great to know our team, including Dr. Feldman and Dr. Salem, made you feel comfortable. We can't wait to welcome you back and thank you for spreading the word!

Lolaaa0812 Publicada en Google

Experiencia fantástica: I had a great experience from scheduling and check in from Elizabeth, being seen as a new patient for tooth pain and not being open my jaw Dr. Salem examined me and out to be wisdom tooth related. They way able to schedule me for the very next day. KC was great giving me reassurance as I get anxious and prepped. Once it was go time and I was all numb Dr Salem literally removed both left side wisdom teeth in literally two seconds. And I didn’t feel a THING !!!!!! I will definitely be back so she can take care of the right side. Check out was great also with help of Monet. She even scheduled a tooth cleaning for later on in the month. Really lovely team here and thankful for the care they provided

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you so much for sharing your amazing experience! We're delighted that our team, including Elizabeth, Dr. Salem, KC, and Monet, made your visit comfortable and efficient. We look forward to seeing you again soon for your next appointment!

Q Publicada en Google

Experiencia fantástica: I loved the Dr who took care of me and I will be returning for more services.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear you had a great experience with our doctor! Your feedback means a lot to us, and we can't wait to have you back for more services.

JUDY HALL Publicada en Google

Experiencia fantástica: The office is very clean and the staff is helpful and exceptionally welcoming. Dr. Salem is awesome. She is a very competent dentist. I am so glad that she is my dentist. She truly addressed my issue and was caring and thorough. Thank you Dr. Salem! You are greatly appreciated.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Wow, we're thrilled to hear about your fantastic experience! It's wonderful to know that our clean office and welcoming staff made a great impression, and that Dr. Salem provided such competent and caring service. Thank you for sharing your kind words, and we look forward to seeing you again!

Smita Shah Publicada en Google

Experiencia fantástica: Very detailed cleaning. Dr Salem is very detailed in her profession. She walked me through the procedure

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience! It's wonderful to know that Dr. Salem provided a thorough cleaning and took the time to walk you through the procedure. We appreciate your feedback and look forward to seeing you again!

Makayla Lopez Publicada en Google

Experiencia fantástica: KC was very energetic, charismatic, understanding, attentive, informative, and thorough. There really isn’t enough words to explain how good my visit went. I needed an emergency dental visit and no one else had openings. Came in and was seen very quickly and treated as if I was a regular even though it was my first time. Although it’s not the closest to my home I will be going back.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience! It's fantastic that KC made such a positive impression and that we could accommodate your emergency visit promptly. We're grateful for your kind words and look forward to welcoming you back, even if we're a bit of a drive. Thank you for choosing us!

Lizzette Tamayo Publicada en Google

Experiencia fantástica: Dr Salem and assistant KC are amazing!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear that Dr. Salem and assistant KC made such a positive impact on your visit! It's wonderful to know they provided you with an amazing experience. Thank you for sharing your feedback!

Nathan Mahn Publicada en Google

Experiencia fantástica: Always a great experience here! KC and Dr Salem were excellent and quick with my cleaning! I have been coming here for years and would recommend Ideal Dental to anyone!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you for the 5-star rating! We're thrilled to know you had a positive experience with us. If there's anything else we can do for you, feel free to reach out.

Darlene Caldwell Publicada en Google

Experiencia fantástica: I've been coming here about 2 years and honestly was about to change locations due to some last minute cancelations however I went in on Monday for tooth pain, got my issue identified and removed within 2hrs! Great and quick service

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you for sharing your experience! We're thrilled to hear that despite previous challenges, your recent visit was efficient and resolved your tooth pain swiftly. We truly value your loyalty over the past two years and are grateful for the opportunity to continue serving you.

ashley stanton Publicada en Google

Experiencia fantástica: Dr. Salem and KC provided a thorough dental exam and patiently explained the issue and corrective actions. Thanks for answering my questions and even drawing a tooth! Highly recommend this team!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with Dr. Salem and KC! It's wonderful that they took the time to explain everything clearly and even added a personal touch with a drawing. Your recommendation means a lot to us, and we're grateful for your kind words!

90 Publicada en Google

Experiencia fantástica: Had a wonderful experience doctor KC and Salem took great care of me I really recommend this place and it’s environment!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Dr. KC and Salem! It's fantastic to know you felt well taken care of and enjoyed the environment. Thank you for recommending us, and we look forward to welcoming you back!

Stephanie Champion Publicada en Google

Experiencia fantástica: Dr Salem & KC always make me feel comfortable, safe and as pain free as possible! 10/10 always recommend

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We are utterly delighted to hear about your experience with Dr. Salem and KC! It means so much to know that our team consistently makes you feel comfortable and well cared for during your visits. Your 10/10 recommendation truly made our day, and we look forward to continuing to take great care of you at Ideal Dental Kannapolis!

Mike Cantone Publicada en Google

Experiencia fantástica: I absolutely love seeing Dr. Salem and her assistant KC they are amazing They listen to everything I say and try to accommodate me in every way possible they are amazing Highly recommend them

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Dr. Salem and KC! It's fantastic to know they listened and accommodated your needs. Thank you for the high recommendation, and we look forward to welcoming you back!

Karen Cells Publicada en Google

Experiencia fantástica: KC and Dr Salem were great! Highly recommend

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that KC and Dr. Salem made such a positive impression! Thank you for the high recommendation. We look forward to welcoming you back in the future!

Sharionna Publicada en Google

Experiencia fantástica: Ani and Dr. Salem are absolutely amazing! So friendly and welcoming. I absolutely love this location because its just such a warming vibe everytime.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Ani and Dr. Salem! It's fantastic that you feel such a welcoming vibe at our location. Your kind words mean a lot to us, and we look forward to seeing you again soon!

Janae Jones Publicada en Google

Experiencia fantástica: Kc and dr. Salem was awesome 10/10 highly recommend

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We genuinely admire you taking the time to share this! KC and Dr. Salem are such wonderful members of our team, and hearing that they made your visit a 10/10 experience truly makes our day. We are so glad you felt well taken care of, and we look forward to welcoming you back to Ideal Dental Kannapolis!

Raina Tevlin Publicada en Google

Experiencia fantástica: I made a mistake on my appt time and they still got me in almost 30 minutes late! Was seen quickly, great communication, very friendly staff. They were even funny! I had a great time at the dentist and who really says that.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience! It's wonderful that our team could accommodate your schedule and make your visit enjoyable. We love bringing smiles to our guests' faces, both in and out of the chair. Thank you for sharing your delightful experience with us!

Brandon Teaster Publicada en Google

Experiencia fantástica: Dr Salem is by far the best dentist I have ever been to she is incredibly caring, none judgemental and knowledgeable. She is so good at what she does even getting numbing shots barely hurt. I make the drive to Kannapolis from Mooresville just for them because Doc and KC are so amazing at what they do. They truly care about the patient and go above and beyond to figure out how they can help not only with your teeth but also try keeping out of pocket cost down. If in need of dental work this is the team. Also front desk staff was very helpful and friendly and the office is always clean and comfortable.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Dr. Salem and the team! It's fantastic that their care and expertise make your visits so worthwhile, even with the drive from Mooresville. We're also delighted that you found the front desk staff helpful and the office environment welcoming. Thank you for sharing your experience, and we look forward to seeing you again!

Sada B Publicada en Google

Experiencia fantástica: Great team! Great work! I was terrified LOL but doctor Salem, KC & the team definitely helped me through it and showed me I had nothing to be afraid of. Definitely recommend!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with Dr. Salem, KC, and the team! It's wonderful to know they helped ease your fears and made your visit comfortable. Thank you for recommending us, and we look forward to seeing you again!

Justin Nagpal Publicada en Google

Experiencia fantástica: Really helped with some pain I was having, and Ani was awesome!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi there! We're thrilled to hear that you had a great experience and that Ani was able to help with your pain. Your feedback means a lot to us, and we're grateful for your kind words. If you ever need anything else, feel free to reach out!

Jason Hamilton Publicada en Google

Experiencia fantástica: Casey did really good on my cavities and cleanjng

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi there! We're thrilled to hear that Casey did a great job with your cavities and cleaning. It's wonderful to know you had such a positive experience. Thanks for sharing your feedback!

Susan Thomas Publicada en Google

Experiencia fantástica: Dr. Salem and KC are outstanding! After having endured negative dentistry experiences in the past, these are the type of people we need to lead the way. Will be following with them for as long as I can. Thank you! Bob and Sue

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with Dr. Salem and KC! It's wonderful to know they made such a great impression and helped change your perspective on dental visits. We look forward to continuing to provide you with excellent care. Thank you for sharing your experience!

Sami Nukala Publicada en Google

Experiencia fantástica: It was great! Dr.Salem was very patient and understanding. My wisdom tooth extraction was done very fast. She did a phenomenal job explaining everything.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience! It's wonderful to know that Dr. Salem's patience and clear explanations made your wisdom tooth extraction smooth and quick. We appreciate your feedback and look forward to serving you again in the future!

Empress Fleming Publicada en Google

Experiencia negativa: I would not recommend Ideal Dental. My experience has been extremely disappointing, and it felt like the focus was more on making money than providing quality patient care. I had several fillings done back in March, and now approaching July, I am still dealing with tooth sensitivity and pain—something I have never experienced after fillings at previous dental offices. When I brought my concerns up, I had to return multiple times before I felt like I was actually being heard. The dentist eventually said it could be from teeth grinding and that one of the fillings was too high. Even after adjustments were made, I am still experiencing discomfort and sensitivity. My husband has had a similar experience as well. Overall, I do not feel this office provided the level of professionalism, care, or attention I expected from a dental provider. I would encourage others to do their research before choosing this office.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Empress, we're so sorry to hear you've been dealing with this for months. We can certainly understand how discouraging it would be to return multiple times for the same concern and still be experiencing sensitivity and pain.

We've shared your review with the office leadership and regional manager so they can take a closer look at your treatment, your follow-up visits, and the concerns you've continued to experience. Every guest deserves to feel heard and confident in their care.

If you need anything in the meantime, our Guest Services team can be reached at 469-420-5099 or [email protected].

deandre fleming Publicada en Google

Experiencia negativa: I will never go back again. Ever since they did a filling on one of my teeth, it has been sensitive. Every time I go to this office, there is a completely different staff, which makes the experience feel inconsistent. It seems like they care more about making money than taking care of their patients. During my most recent visit for a teeth cleaning, the hygienist decided not to floss my teeth because she said they were sensitive. Instead, she told me to floss them myself when I got home. I was disappointed because I expected a complete cleaning during my appointment. Overall, I was not satisfied with the quality of care I received, and I will not be returning.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi Deandre, thank you for taking the time to share your feedback. We're very sorry to hear that your experiences have left you feeling disappointed. We understand how concerning it can be to experience ongoing tooth sensitivity and to feel that your care has been inconsistent from visit to visit. Every guest should feel confident that they are receiving thorough, compassionate care, and we're sorry that this was not your experience. Your feedback has been shared with our leadership team for review, as it helps us identify opportunities to improve. If you need anything in the meantime or would like to discuss this further, please feel free to reach out to our Guest Services team at (469) 420-5099 or [email protected].

Julissa Mason Publicada en Google

Experiencia fantástica: Everything happened so smoothly, all employees that I met were sweethearts! I definitely felt calm in this environment.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that your experience was smooth and that our team made you feel calm and welcomed! It's wonderful to know that our employees left such a positive impression. Thank you for sharing your experience with us!

Kristal Calo Publicada en Google

Experiencia negativa: Everything was fine until my husband received a bill. I called the office to find out why he “owe” money and I was told that the clinic was in network with our insurance but the doctor was not. They may seem very nice but this place it’s a total scam.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Kristal, thank you for taking the time to share your feedback. We are sorry to hear that your experience was overshadowed by concerns regarding billing and insurance coverage.

We understand how frustrating it can be to receive an unexpected bill, especially when there are questions surrounding network participation and financial responsibility. Clear communication regarding insurance benefits and treatment costs is important, and we appreciate you bringing your concerns to our attention.

Your feedback has been shared with our regional leadership team for review and follow-up. If you need anything in the meantime or would like to discuss this further, please feel free to reach out to our Guest Service team at (469) 420-5099 or [email protected]. We’re always happy to help, and we truly appreciate you bringing this to our attention.

Cyn Adamo Publicada en Google

Experiencia fantástica: Everyone is helpful & kind! I especially appreciate Elizabeth at the front desk, She’s always so friendly!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello! We're thrilled to hear about your positive experience and that our team, especially Elizabeth, made such a great impression. It's wonderful to know that you found everyone helpful and kind. We look forward to welcoming you back soon!

Jennifer Publicada en Google

Experiencia negativa: I decided to try this place because it was new, and during my first visit the experience was pretty good overall. The dentists were a little rough when flossing, but aside from that I was happy with the service. Unfortunately, my next appointment for a cleaning was very disappointing. I arrived, checked in, and waited for an hour without ever being called back. I had other things I needed to get done, so it ended up being a complete waste of time and I eventually left. What makes it more frustrating is that this appointment had been scheduled in advance during my previous visit, so I expected them to respect the scheduled time. Waiting that long without any update or follow-through was very disappointing. Because of this experience, I’ll be going somewhere else for future dental care.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Jennifer, thank you for sharing your experience. While we're glad your first visit went well, we're sorry to hear your most recent appointment was so frustrating. We know your time is valuable, and waiting that long without being seen is understandably disappointing.

We've shared your feedback with our leadership team for review. We appreciate you bringing this to our attention.

If you need anything in the meantime or would like to discuss this further, please feel free to reach out to our Guest Service team at (469) 420-5099 or [email protected]. We’re always happy to help, and we truly appreciate you bringing this to our attention.

Sarah Anne Stewart Publicada en Google

Experiencia fantástica: The workers are very nice and very efficient. I was done within 20 minutes and they answered all questions that were asked.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience! It's wonderful to know that our team was both nice and efficient, and that your visit was quick and informative. Thank you for sharing your feedback!

Nu Wayy Publicada en Google

Experiencia fantástica: It’s very helpful they lisent and take they time…. Comfortability is very hard

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you found our team attentive and that you felt comfortable during your visit. We understand how important it is to feel at ease, and we're thrilled to have met your expectations. Thank you for sharing your experience!

Shannon C Publicada en Google

Experiencia fantástica: Every single person was outstanding! From the moment I walked in they were great! Very informative, answered all my questions, talked me thru my anxiety and took the time to explain every step in the process! Dr Lester, Office Manager Monet and DA Juanita I can NOT thank you all enough for you kindness ❤️

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're absolutely delighted to hear about your wonderful experience! It's fantastic to know that Dr. Lester, Monet, and Juanita made you feel comfortable and informed throughout your visit. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for sharing your experience! ❤️

D’Asia Thomas Publicada en Google

Experiencia fantástica: Great customer service. Dr. Lester made me feel like he actually cared about my teeth health. Sonji and Dr. Lester was a great experience for me. This office definitely tops the experience I've had at the Huntersville location. Keep up the great work.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Dr. Lester and Sonji! It's fantastic that you felt genuinely cared for and that our office exceeded your expectations compared to the Huntersville location. Your kind words motivate us to keep up the great work. Thank you for sharing your experience!

Leah Grisconis Publicada en Google

Experiencia fantástica: Had a great experience getting 2 crowns done! The Dr. was nice & professional and staff was friendly. I will continue to maintain my Oral Hygiene with this practice for now!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your great experience with us! It's wonderful to know that you found our doctor and staff both professional and friendly. We're excited to continue supporting your oral hygiene journey. Thank you for choosing us!

Dev P Publicada en Google

Experiencia negativa: Saturday emergency #5 extraction 3 weeks ago. Just left my regular dentist: piece of #5 Root still there and cut root of #4 by accident. I now have to get a root canal. Also, Infection, cut open, cleaned, stitched. Nice people though.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi Dev,

Thank you for taking the time to share this with us. We’re very sorry to hear about your experience and the concerns you’ve raised following your emergency visit. This is certainly not the type of outcome or experience we want for our guests.

Our leadership team would like the opportunity to review this situation more closely and better understand what occurred. If you’re open to it, please reach out to our Guest Service team at (469) 420-5099 or [email protected]
so we can gather a few additional details and assist you directly.

We truly appreciate you bringing this to our attention and hope to have the opportunity to speak with you.s.

Samantha Block Publicada en Google

Experiencia fantástica: I have been coming here for a few years now and the staff is absolutely amazing.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear that you've had such a positive experience with our amazing staff over the years! Your continued trust and support mean the world to us. Thank you for being a valued guest!

autumn king Publicada en Google

Experiencia fantástica: Dr. Lester and nalize were incredible I was very nervous and they both went above and beyond to put me at ease and make the extractions as comfortable as possible!! Nalize is excellent she comforted me the entire time ...I highly recommend this practice.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear that you had a positive experience with our dentist and assistant! It's great to know that their kindness and clear explanations made your visit comfortable. We truly value your feedback and look forward to serving you again in the future.

Kailyn Lamm Publicada en Google

Experiencia fantástica: The staff at Ideal Dental made me feel very comfortable after being away from the dentist for years and being anxious about my visit. Their kindness and professionalism was fantastic.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you felt comfortable and at ease during your visit! It's wonderful to know that our team's kindness and professionalism made a positive impact on your experience. Thank you for sharing your feedback, and we look forward to welcoming you back in the future!

Stephanie Seay Publicada en Google

Experiencia fantástica: I had a very good experience with Dr. Lester and the entire dental team. He was professional, patient, and took the time to explain everything clearly before starting my treatment. I was especially nervous about my front tooth, but he made me feel comfortable and reassured throughout the visit. The office was clean, organized, and the staff was friendly and welcoming. I truly appreciate the care and attention I received. I would definitely recommend Dr. Lester to anyone looking for a knowledgeable and compassionate dentist.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience with Dr. Lester and our dental team! It's fantastic that you felt comfortable and reassured, especially regarding your front tooth. We're also glad you found our office clean and our staff welcoming. Thank you for your kind words and recommendation; it means a lot to us!

Claudia Morrow Publicada en Google

Experiencia fantástica: This was my first visit, everyone was pleasant and professional.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello! We're delighted to hear that your first visit was a positive experience and that our team made you feel welcome and well taken care of. We look forward to seeing you again and continuing to provide excellent service. Thank you for sharing your experience!

Ingrid Cardenas Publicada en Google

Experiencia fantástica: Austin and Monet were extremely helpful and kind. Wonderful experience!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your wonderful experience with Austin and Monet! It's fantastic to know they were helpful and kind during your visit. Thank you for sharing your positive feedback!

Yohana De leon Publicada en Google

Experiencia fantástica: Dr. Lester and Assistant Nalize were very nice and helpful on helping me with an issue i had on my tooth! They were able to solve my problem the same day!!!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with Dr. Lester and Assistant Nalize! It's wonderful that they could address your tooth issue promptly. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

Mireya Sanchez Publicada en Google

Experiencia fantástica: I'm happy so far with the work that they have done on me I'm looking forward to the 17th when I finally get my teeth thank you for your help

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you for your 5-star rating! We're thrilled to know you had a positive experience with us. If there's anything specific you'd like to share, feel free to reach out.

Alex Ventura Publicada en Google

Experiencia fantástica: I have neglected my teeth for half a decade. I am so thankful I found this dentist office. My entire family will likely start seeing Dr. Armstrong. Thank you to everyone at the office for making my first appointment a pleasurable experience!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Alex! We're grateful you chose our dentist office and had a pleasant first appointment. We look forward to seeing your entire family soon!

Dave Appleby Publicada en Google

Experiencia fantástica: Very polite and very accommodating. Had me in and out even with having to fill out new patient paperwork in 45 minutes.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience! It's great to know that our team was polite and accommodating, and that we could get you in and out efficiently. Thank you for sharing your feedback, and we look forward to welcoming you back!

Pup Lover1278 Publicada en Google

Experiencia fantástica: Everyone here is amazing! They are thoughtful and really make sure you are comfortable. I can’t recommend them enough.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and well taken care of by our team. Your recommendation means the world to us, and we look forward to welcoming you back!

Demetria Nichols Publicada en Google

Experiencia positiva: Friendly staff. I would recommend giving out care bags

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi there! We're delighted to hear that you found our staff friendly. We appreciate your suggestion about care bags and will definitely consider it. Thank you for recommending us!

Roger Gurley Publicada en Google

Experiencia fantástica: Took my fiancé in to Ideal Dental in concord. Dr. Kayleigh & her staff were super amazing, very polite, they spoke to you, explained everything, very nice people and trusting, couldn’t ask for a better experience!!!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your fantastic experience with Dr. Kayleigh and her team! It's wonderful to know that they made you and your fiancé feel comfortable and well-informed. We’re grateful for your kind words and look forward to welcoming you back in the future!

Eric Sutton Publicada en Google

Experiencia fantástica: Very fresh and modern office with a friendly team.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you enjoyed our fresh and modern office environment and found our team friendly! Your positive feedback means a lot to us. Thank you for sharing your experience!

Amaya Boyd Publicada en Google

Experiencia positiva: Today I had a consultation for Invisalign. My appointment was at 8:30 AM, but I wasn’t called until 9 o’clock. I was told that the front desk did not check me in even though that was the first place I stopped by to submit my new insurance before sitting down. Then I didn’t get looked at until 9:30 AM and the conversation was about 10 minutes and I left. So I would say today was very unorganized because Of the lack of time management and every time I visit that office, there is always new staff, so I’m pretty sure that speaks for itself

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi there! I'm sorry to hear about your experience with the delay and the issues with check-in during your visit. We understand how frustrating this can be and have escalated your feedback to our leadership team for resolution. We truly care about your experience and want to ensure it improves. If you'd like to share more details, please reach out to us at (469)420-5099 or email us at [email protected]. Thank you for bringing this to our attention.

Greg Crawford Publicada en Google

Experiencia fantástica: Friendly staff and a very pleasant experience. As a certified dentaphobe, i was put at ease almost immediately. Highly recommend and open on Saturdays!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello! We're thrilled to hear that our friendly staff made your visit a pleasant experience, especially as a certified dentaphobe. It's wonderful to know you felt at ease, and we're glad our Saturday hours are convenient for you. Thank you for the high recommendation!

Sheryle TenBarge Publicada en Google

Experiencia fantástica: Everyone has been so Helpful & Lady Dr. Zehak was wonderful about helping us with our Mom to move forward with her needed surgery (Mom even stated to me in the Car that she didn't feel a thing -Did they take the Tooth Out?) >I giggled & said YES, I saw the Tooth Removal & Mom was about to Walk out with those Cool Glasses ON! ((LOL)) -This went really Well! (I even Called back into Their Office to Thank them & gave Praise for a Job Well Done)

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with Dr. Zehak and our team! It's wonderful to know that we could assist your mom with her surgery needs. Thank you for sharing your kind words, and we look forward to continuing to support your family.

Starr Beam Knight Publicada en Google

Experiencia fantástica: I had a very pleasant experience the whole time. Everyone is very professional and friendly. The Doctor took her time and explained to me what I needed to know and do. She is so sweet and lovely. Thank you to everyone in the office.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your pleasant experience! It's wonderful to know that our team was professional and friendly, and that the doctor took the time to explain everything clearly. Your kind words mean a lot to us, and we'll be sure to share them with the entire office. Thank you for your appreciation!

Olescia Bennett Publicada en Google

Experiencia negativa: Every time I visit Ideal Dental Orthodontics, there is always an issue with scheduling. Either my appointment was never actually scheduled, or it somehow ends up being booked for two different times. It also took them almost three months to install my bottom row of braces, even though I have been consistently paying my monthly payments for both rows. My most recent visit was extremely disappointing. I went in specifically to get my bottom row installed. I sat in the chair for two hours, only for the work to be done poorly by one of the dental assistants. She had to start over in the middle of the process, and when she restarted, she forgot to remove a lot of glue from my teeth, dropped brackets in my mouth, and placed several brackets unevenly. By the end, she was rushing so much that she forgot my power chain and also forgot to reapply a bracket that kept popping off during the session. Overall, this experience has been frustrating and unprofessional. I truly wish I had done more research before choosing Ideal Dental Orthodontics as my provider.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hi Olescia, thank you for taking the time to share your experience. I am very sorry to hear that you have felt frustrated with scheduling and with how your visit was handled. No guest should feel confused about appointments or unhappy with the quality of their experience.

Your feedback about communication and the way your appointment was managed is important, and we take concerns like this seriously. You should feel confident, supported, and cared for during every visit.

I would like the opportunity to look into this further and make sure your concerns are addressed the right way. Please contact our Guest Service Specialists at (469) 420-5099 or email [email protected]
so we can review this with you and work toward a resolution.

Thank you again for bringing this to our attention.

Michael Black Publicada en Google

Experiencia fantástica: As dental work goes, this was a great experience. Dr. Kayleigh was wonderful. Very professional, caring, and compassionate. Very mindful of what was in my best interest. Made every effort to make the treatment not unpleasant. Minimal discomfort during and after the procedure. The rest of the staff was also terrific. Kind, welcoming, diligent, and considerate. Again, very understanding and thoughtful to my particular issue. This is my new dentist!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience! It's wonderful to know that Dr. Kayleigh and the rest of the team made you feel comfortable and cared for. We're grateful for your kind words and excited to be your new dental home. Thank you for sharing your experience!

Peggy Creswell Publicada en Google

Experiencia positiva: The staff were friendly and professional. Took my feelings to heart. I would highly recommend Ideal Dental to anyone looking for dental care by well qualified and professional people. Took care of all my dental needs

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you had such a positive experience with our friendly and professional team! It's wonderful to know that we could meet your dental needs and make you feel valued. Thank you for recommending us, and we look forward to welcoming you back in the future!

Simon Fagan Publicada en Google

Experiencia fantástica: Everyone at Ideal dental is very nice and gentle. Highly recommend the Kannapolis location for all your dental needs!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Simon, for the 5-star rating! We appreciate your support!

Kathy Raymer Publicada en Google

Experiencia fantástica: Friendly staff, seem to work well together. The staff did everything that they could. To make me feel comfortable.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello! We're delighted to hear that our friendly team made you feel comfortable during your visit. It's wonderful to know that their teamwork left a positive impression. Thank you for sharing your experience with us!

Jan Hinchliffe Publicada en Google

Experiencia fantástica: Ideal Dentist, Kannapolis, cares about their patients. I received excellent care and got a next day appointment! Andrew

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience at Ideal Dentist in Kannapolis! It's wonderful that you received excellent care and a next-day appointment. Thank you for sharing your experience with us!

BenJada Publicada en Google

Experiencia fantástica: I had such a great experience here. From the moment I walked in, the staff was kind, patient, and welcoming. The dental assistant and doctor who helped me made me feel completely at ease — no judgment at all, only encouragement. They explained everything clearly and treated me with so much care and respect. I really appreciated how gentle and understanding they were. I left feeling relieved, grateful, and confident about continuing my dental care with them. Highly recommend!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience! It's fantastic to know that our team made you feel at ease and provided the care and respect you deserve. We're grateful for your kind words and recommendation. Looking forward to seeing you again for your dental care!

Tonie Boles Publicada en Google

Experiencia fantástica: Very pleased!! ALL staff, weather receptionists, assistants or doctors, were very pleasant. While they were not only professional and attentive they were also friendly. The whole experience I felt heard and cared about. Great people great place and also great ambiance! It’s a really nice vibe in there aesthetically and the staff atmosphere only adds. Will definitely be making this my dentist office

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your wonderful experience! It's fantastic that you felt heard and cared for by our team, and we're glad you enjoyed the ambiance. Your kind words about our staff and atmosphere mean a lot to us. We look forward to welcoming you back to our office!

Sheala Cole Publicada en Google

Experiencia fantástica: The staff is great and very friendly. They just got a new doctor and she’s very good and is attentive. Very reasonable and will work with you.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with our friendly staff and the new doctor! It's wonderful to know that you found our services reasonable and accommodating. Thank you for sharing your feedback, and we look forward to welcoming you back!

Janelle Rios Publicada en Google

Experiencia fantástica: This place was extremely helpful, professional, and incredibly great. This will definitely be the place I will always go to.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear that you found our service helpful and professional! It's wonderful to know that we've become your go-to place. Thank you for your kind words, and we look forward to welcoming you back!

Jana Henley Publicada en Google

Experiencia negativa: The receptionist were not friendly at all. No smiles, no good mornings, nothing. Then get called back and the guy also was not friendly or welcoming. He seemed mad at the world. Will not be back!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello! I'm sorry to hear about your experience with our team. We strive to create a welcoming environment, and it's concerning to hear that this wasn't the case during your visit. Your feedback has been escalated to our leadership team for further review. If you'd like to share more details, please reach out to us at (469)420-5099 or email us at [email protected]. We care about your experience and want to make things right.

Natasha Myers Publicada en Google

Experiencia fantástica: Great experience. Hygienists Bailey & Mike were awesome! Dr. Okans was very personal and knowledgeable!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your great experience! It's wonderful to know that Bailey, Mike, and Dr. Okans made such a positive impression. We look forward to welcoming you back for your next visit!

James Wielongowski Publicada en Google

Experiencia fantástica: The staff was very friendly and good nature. Was very comfortable on my first visit

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you felt comfortable and welcomed during your first visit! Our team takes pride in creating a friendly and positive environment for our guests. Thank you for sharing your experience with us!

Cyprian King Publicada en Google

Experiencia fantástica: Dr. Workman was very good at listening to my issues and concerns then advising and explaining my options. She was thoughtful and caring which I appreciate any time I go see a dentist. I would definitely recommend Ideal Dental Kannapolis to anyone seeking dental care.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with Dr. Workman! It's wonderful to know that her thoughtful and caring approach made a difference during your visit. Thank you for recommending us, and we look forward to welcoming you back to Ideal Dental Kannapolis in the future!

Yvonne Phillips Publicada en Google

Experiencia fantástica: Everyone at Ideal Dental is so caring and friendly. They work hard to make sure that you are treated with care and comfort. I would recommend them for all your Dental needs.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with us! It's wonderful to know that our team made you feel cared for and comfortable. Thank you for recommending us for dental needs. We look forward to seeing you again!

Emily Publicada en Google

Experiencia fantástica: Such great customer service from reception to hygienists to dentists. Jennifer, one of the dental hygienists, was so kind and wonderful! The staff is always so friendly.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with our team! It's wonderful to know that Jennifer and the rest of our staff made you feel welcome and cared for. We truly appreciate your kind words and look forward to seeing you again!

Michelle Miranda Publicada en Google

Experiencia fantástica: This office is the Best. They are very polite, friendly and knowledgeable. I had to have a tooth extracted and it wasn’t like any experience I’ve had before. It was so much better. Dr Workman was excellent. She explained everything before hand and while she was doing the procedure, she would tell me what she was doing also. The assistant was also wonderful. The receptionist was very polite and helpful. I was so impressed that I went ahead and made appointments for 2 of my teenage kids. Thank you Ideal Dental Kann. for the excellent care!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience! It's wonderful to know that Dr. Workman and the team made your visit comfortable and informative. We're delighted you felt well-cared for and that you chose to bring your kids in as well. Thank you for your kind words and trust in our care!

Taylor Jones Publicada en Google

Experiencia negativa: Got fillings here have been in constant pain since. I tried to express this to the dentist there, but his only explanation was that he didn’t know why I was in pain and that the X-Rays look great. Making me feel crazy like I was making it up. I went back and was invalidated again. Going to another dentist tomorrow, who believes it sounds like nerve damage. Although my teeth feel like they’re in shambles, the front desk staff and assistants were wonderful and extremely helpful!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello, we're truly sorry to hear about your discomfort following your fillings. We take your feedback seriously and have escalated your concerns to our leadership team for review. We strive to provide the best care for our guests and it's disheartening to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly at (469)420-5099 or email us at [email protected] if you'd like to share more details. We appreciate your kind words about our front desk staff and assistants, and we're committed to improving your overall experience.

Timothy Henson Publicada en Google

Experiencia fantástica: Professional, Patient and Understanding. The offices are impressive. Highly recommend them to all

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear that you found our team to be professional, patient, and understanding. It's great to know that our offices impressed you. Your high recommendation means a lot to us. Thank you for sharing your positive experience!

Rameak Smith Publicada en Google

Experiencia fantástica: Got a cleaning for my teeth and stuff was very friendly and welcoming had an all around great experience and definitely will be back .

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with our friendly and welcoming staff during your teeth cleaning. It's wonderful to know that you'll be returning. We look forward to seeing you again and providing you with another great experience. Thank you for your 5-star review!

Priscilla Burton Publicada en Google

Experiencia fantástica: Everything thing was done professionally. The doctor is very knowledgeable, caring, gentle and understanding. Everyone on staff were kind, caring and professional.. I give Ideal Dental an excellent rate!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're delighted to hear about your positive experience with us! It's wonderful to know that our team's professionalism and kindness made a great impression on you. We strive to provide excellent care to all our guests. Thank you for choosing us and for your excellent rating!

Starla Renèe Publicada en Google

Experiencia fantástica: First I would like to start out as I have had a family member do my dental work all my life. I am 60 something years old and first time visiting any other dentist. They made me feel at home, comfortable, very welcomed and at ease. Dr Armstrong is very assuring when it comes to me being nervous. Or easing the pain of any dental work I've had done. This is very important for people that have issues with dentist or post-traumatic stress etc. Ty the assistant has been extremely patient and helpful. All in all 100% happy. Everyone is always pleasant. Very clean facility. Answered any questions I may have had. Excellent place

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear about your positive experience! It's wonderful to know that our team, including Dr. Armstrong and Ty, made you feel comfortable and at ease. We strive to create a welcoming environment for all our guests, especially those who may be nervous or have had past traumatic experiences. Your satisfaction and comfort are our top priorities. Thank you for sharing your feedback and for choosing us for your dental needs.

Jania Phifee Publicada en Google

Experiencia fantástica: Love them they took care of me like they’ve had me as a patient for years and it was only my first time there

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear about your positive experience! It's wonderful to know that you felt well taken care of during your first visit. We strive to make all our guests feel like they've been with us for years. Thank you for your kind words and we look forward to seeing you again!

Jen Yule Publicada en Google

Experiencia negativa: Everyone was super friendly, on time, and the dentist took his time explaining everything. They scheduled me and my children to be seen at the same time. But in hindsight there were a few issues that I was uncomfortable with (and I've taken my time to give this review, so I could process what happened and word it appropriately)... 1. There was no dental assistant, so the dentist had me hold the water/suction tube. This was awkward, and I felt like I was doing their job. 2. The office manager hovered over the exam room interjecting comments, etc. Didn't she have something else to do? 3. The dentists seemed over-eager to "offer" more treatments on the spot than we came in for. It felt like we were on the used car lot, or like there was lots of up-selling going on. 4. The night guard that was made for me did not fit my teeth and was extremely uncomfortable. The dentist said it was impossible, and that my teeth could have shifted in the time it took to make it. The night guard was expensive and completely useless to me. 5. After one visit, the office failed to tell me that they no longer had a contract with my insurance company. 6. They sent me a prospective bill for future treatment plans totally over $14,000, and I did not understand what it was for or why they sent it to me. 7. The dentist wanted to remove my mercury filling on the spot. I happen to know that while they have the training, it takes a special kind of dentist (a biological/holistic dentist) and there are special protocols they take to protect the patient's health when the mercury is coming out. It is not really for any old dentist to do. Honestly, all-in-all, it felt like a fast-food chain dentist experience. I didn't feel like patient care was top priority, but that selling more treatments was. We're going to avoid chain dentistry and go back to private practice dentistry.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Hello, we're truly sorry to hear about your experience and appreciate your detailed feedback. It's concerning to hear that you felt uncomfortable during your visit and that there were issues with your treatment. We strive to provide the best care for our guests and it seems we fell short in your case. Your review has been escalated to our leadership team for resolution. We would appreciate the opportunity to discuss this further with you. Please reach out to us directly at (469)420-5099 or email us at [email protected]. We value your feedback and are committed to improving your experience

Jennifer Hutchinson Dixon Publicada en Google

Experiencia fantástica: Had no clue what to expect for the first time in a while now so I had to go to the same level of explaining the other circumstances that is uncomfortable with the same way that Dr Armstrong made it very certainly professional and the same tone as he was already discussing the situation with the other employee that I am not sure what to do with the light being a tbi patient with spinal cord issues and photo sensitivity and delaying the same way that my brain is getting stronger than expected because of course I don't know how many times I have been in the same way that other's thinking about the honest part of course my teeth are not in the same way as I know people who have said this to the same person who knows better than the same way that I do care differently for my own body of the same way that prevents the same way that I don't want to discuss it with more than necessary for the same way that I need to carefully myself in fact that is in the same way sensitive as well because of the history of course of time back and forth with the things that have been removed from my own life and that's not easy to be prepared for such things that I used to have on hand in their own effort did research prior and that's great it shows initiative and that they care Abt their patients in fact is something else recommended for the same person who is not aware that I am willing to help them out too and then go home yet because of course I doubt I'd find the necessary things and I did find indeed and the same way that I don't have any money for the process of course they have great options too. Thanks for superior service today!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We’re delighted to hear about your positive experience! It’s great to know our team’s professionalism and proactive approach stood out to you. We’re committed to delivering top-notch service and ensuring our guests feel at ease, especially when handling complex health concerns. Your feedback truly means a lot, and we look forward to the opportunity to serve you again!

Vivencias: por Erika J Vargas Publicada en Google

Experiencia fantástica: I honestly like the way they treated me at Ideal dental, I have been to two locations and they all are kind and welcoming, they did a great job with what I need it to be done ✅ thank you very much .

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear about your positive experiences at our locations! It's wonderful to know that our team's kindness and welcoming nature stood out to you. We're also glad that we could assist with your dental needs effectively. Thank you for your kind words and for choosing us for your dental care.

Erika LeBlanc Publicada en Google

Experiencia fantástica: Dr Joseph Armstrong was really gentle and caring. The whole staff is very caring also. I will be back in 6 months for a cleaning.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're overjoyed to hear about your positive experience with Dr. Joseph Armstrong and our team! It's wonderful to know that you felt cared for during your visit. We look forward to seeing you again in 6 months for your cleaning. Thank you for your kind words!

Allen Davis Publicada en Google

Experiencia fantástica: Was my first trip to the office. Havent been to the dentist in 10 plus years. I knew my teeth were in bad shape and just needed to do whatever needs to be done. Receptionist was nice and pretty. Doctor and assistant did a good job explaining procedures and options I could take. I have to go back in a few weeks to finish procedures but was pleased with the visit. Confident that this journey will go well.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive first visit with us! It's great to know that our team was able to explain the procedures and options clearly, making you feel comfortable and confident about your upcoming visits. We look forward to continuing this journey with you and ensuring your dental health is in top shape. Thank you for your kind words and the 5-star review!

Alexa Todd Publicada en Google

Experiencia fantástica: 9/10 . Beautifully timed service... Got there 30 minutes early to my appointment & thank goodness I did because I only had cash; but the secretary explained to me exactly how to get a money order, (but then my Fianceé took care of it ) but the sentiment remains that it was really sweet that they were compassionate enough to explain that process to me. ☺️ They then let me go back outside and eat my last solid meal for the day Also gave me a squishy to hold during the numbing shots. So, I was in and out for a singular tooth extraction within 30 minutes. Wonderful service. It was even comfortably warm in the practice.. because Drs offices are usually freezing cold ... Still wish they took cash, but that was the only downside. *maybe there was a spot on one of the consent forms that said No Cash Payments & I just missed it, but if not, I think it would be a good idea to include that . But yes, 10/10 gonna get my other extractions done here!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your positive experience with our timely service and compassionate team! It's great to know that you felt comfortable during your visit, from the warm temperature to the squishy for the numbing shots. We appreciate your feedback about cash payments and will certainly take it into consideration. We look forward to assisting with your future extractions. Thank you for your kind words!

Fernando Ordehi Publicada en Google

Experiencia fantástica: Great service, great people. They really care about you in this place. Very clean environment. Very professional staff.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're so glad to hear that you appreciated our service and found our team to be caring and professional. It's wonderful to know that our clean environment added to your positive experience. We truly value your feedback and look forward to serving you again in the future.

Melissa Yourchisin Publicada en Google

Experiencia fantástica: Highly recommend. Dr Armstrong and team definitely take care of you. I seriously neglected my teeth because I’ve had bad experiences with dentists in the past. I definitely feel comfortable with him working on my teeth. I will definitely go there to keep them healthier from now on. The only dentist my husband and I use and will continue to use.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're so glad to hear that you and your husband have found comfort and trust in Dr. Armstrong and our team. It's wonderful to know that we've been able to help you overcome past negative experiences and prioritize your dental health. We look forward to continuing to serve you both in the future. Thank you for your high recommendation!

James Beatley Publicada en Google

Experiencia fantástica: The team was so friendly and helped with my toothache. They work with you and have payment plans. I will be coming back for regular appointments going further

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're so glad to hear that our team was able to assist with your toothache and that our payment plans were helpful for you. It's wonderful to know that you'll be returning for regular appointments. We look forward to continuing to provide you with friendly and helpful service. Thank you for your positive feedback!

Mr. Crethers Publicada en Google

Experiencia negativa: I had a 10 AM appointment and arrived 10 minutes early as instructed. I wasn’t called back until 10:20, then waited another 20 minutes before leaving without being seen. If you value your time, go elsewhere.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're truly sorry to hear about your experience. We understand how valuable your time is and we apologize for the delay you experienced. Your feedback has been escalated to our leadership team for review and resolution. Please feel free to contact us at (469)420-5099 or email us at [email protected]. We genuinely care about your experience and are committed to improving our service.

Erik Horton Publicada en Google

Experiencia fantástica: I recently visited Ideal Dental and had a fantastic experience. The appointment was remarkably quick and painless, which made the process much more comfortable than I anticipated. The staff, including the dentist and the dental assistant, were incredibly knowledgeable and efficient. They took the time to explain each step of the procedure and answered all my questions, making me feel at ease. Overall, I highly recommend Ideal Dental for anyone looking for a local dentistry that prioritizes patient comfort and care.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We're thrilled to hear about your fantastic experience at Ideal Dental! It's great to know that our team's efficiency and knowledge made your visit quick, painless, and comfortable. We appreciate your recommendation and your recognition of our commitment to patient comfort and care. Thank you for taking the time to share your positive experience!

Jen Doriott Publicada en Google

Experiencia negativa: I unfortunately did not have a good experience here. The receptionist was nice, but I had to fill out the intake forms in their lobby using my phone which I thought was odd. My hygienist didn't have great personal skills. When I asked how she was doing she replied with, "oh alright I suppose" and it was a bit surprising and off-putting as a first impression. When I went to get my x-rays she initially forgot to put the lead apron on me, but fortunately caught her mistake before doing any imaging. That was concerning. Then they took more pictures, and more x-rays and when I asked if I was going to be receiving a cleaning (which was my purpose for going) she told me she wasn't sure. Long story short I did not get a cleaning. They only did imaging, and wanted to refer me to a periodontist for non-serious slight gum recession that I've had for over 20 years. It felt really disjointed in there, and the whole vibe of everything felt off the whole time. I have a feeling they get reimbursed well for imaging from insurance, but likely make nothing from cleanings, and that is why things happened the way they did. It was overall a very poor experience, certainly the worst dental experience I have ever had, and I won't be returning, nor would I ever recommend anyone go here.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

We completely understand how frustrating it must have been. The situation you described regarding the intake process, communication with the hygienist, and not receiving the cleaning you were expecting is definitely not the level of service we aim to provide. We truly value every guest, and we want to make sure your visit is both comfortable and productive.

We’ll be escalating your concern to our regional leadership team to ensure this is addressed properly. If you haven’t already been contacted, someone will reach out to you soon. In the meantime, if you’d like to discuss this further or have any questions, please feel free to contact one of our Guest Service Specialists at (469) 420-5099 or email us at [email protected].

Ashton Martin Publicada en Google

Experiencia fantástica: My son had a great experience. They were so professional from the beginning to the end. Explained everything to us. See you guys in six months.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Ashton! We're so glad to hear your son had a great experience and that our team was able to provide clear explanations throughout. We look forward to seeing you both in six months!

andrea Gomez Publicada en Google

Experiencia fantástica: I am writing to highly recommend ideal dental kannapolis From the moment you walk in, you are greeted by a very friendly receptionist. The doctors are calm and kind, and I particularly want to highlight Viviana, who explains the treatment plan. She is incredibly patient, friendly, and charismatic. She is happy to answer any questions you may have, offers payment options, and helps you navigate the entire process. My experience at ideal dental Kannapolis has been exceptional, and I would highly recommend their services.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you so much, Andrea, for your wonderful feedback! We're glad to hear you had such a positive experience and appreciate your kind words about our team, especially Viviana. Your recommendation means a lot to us!

Bang Huynh Publicada en Google

Experiencia fantástica: I recently visited Ideal Dental in their Kannapolis office and I can’t tell you how pleased I am with their service. First, I have to give a big shout out to Melissa. She is so knowledgeable about dental insurance and can answer questions and explain in great detail in seconds. I hope her trainees will follow her footsteps with her knowledge. Great job Melissa. It really helps the customer understand their coverage before the work process. I also had the best experience with Dr. Swayden. He took his time to ensure that everything was done perfectly. He treated a small task like a work of art. What a wonderful experience. Thank you Dr. Swayden for stopping by that day. Bing

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Bang, for your wonderful feedback! We're so glad to hear about your positive experience with Melissa and Dr. Swayden; they truly care about our patients. Your kind words mean a lot to us!

Alisa Smith Publicada en Google

Experiencia fantástica: I had my wisdom tooth removed today & it was a great experience. The DDS & assisted made it a quick & easy procedure. I would definitely recommend Ideal Dental in Kannapolis for all dental needs. Great service Team!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Alisa, for your wonderful feedback! We’re glad to hear that your wisdom tooth removal was quick and easy, and we appreciate your recommendation of our team at Ideal Dental in Kannapolis.

Tina-Marie Hobart Publicada en Google

Experiencia fantástica: This office goes out of their way to make sure I am comfortable during all dental procedures. I have never been to an office that actually really cares of how tense you can become during dental procedures. These guys are terrific. I will continue to keep coming here. They actually deserve all tens instead of all fives. They are patient, they have great appointments. Everybody is very accommodating and very gentle and very sweet.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Tina-Marie, thank you for sharing your experience with us! We're glad to hear that you found our dental office welcoming and easy to talk to. We appreciate your kind words about our intake process and the discussion of care options for your teeth.

Christena Beam-Griffiths Publicada en Google

Experiencia fantástica: Had a wonderful cleaning and exam today! The Doctor and assistant were awesome! My teeth feel amazing!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Christena! We're so glad you had a wonderful experience and that our Doctor and assistant made your visit enjoyable—your amazing smile is our top priority!

Gracee B Publicada en Google

Experiencia fantástica: 10/10 would recommend them to anyone. A great experience here with everyone I spoke to. As someone who is terrified of the dentist, they were very kind, listened and helped me stay calm throughout my first fillings and cleaning in a very long time. They talked me through a lot and were professional! It also didn’t break the bank, which was great. My partner came with me and after witnessing my experience with them, scheduled an appointment before we left :)

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Gracee, for your wonderful feedback! We're so glad to hear that our team made your experience comfortable and supportive, and it's great that your partner felt inspired to schedule an appointment too. We appreciate your recommendation!

Kevin Helms Publicada en Google

Experiencia fantástica: I was having pain in a tooth that was infected. The staff throughout the office were friendly, helpful, and really made me feel comfortable. I am not one who has ever done well with dentists, but they really were great. I will continue using Ideal Dental.

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Kevin, for your kind words and for trusting us with your dental care; we're glad to hear our team made you feel comfortable during your visit.

Jacqueline Calderon Publicada en Google

Experiencia fantástica: What an absolutely amazing experience I had at Ideal Dental!!! I was very fortunate to have found them open on a Saturday and get an appointment for Monday to address a broken molar. The entire staff is wonderful; personable, knowledgeable, and efficient. The facility is immaculate, modern, and welcoming, and utilizes current technology which I highly commend. The examination was thorough and the treatment options were explicitly explained. I also loved that the out-of-pocket costs not covered by my insurance were explained in great detail and was given the option to schedule the fillings, which weren’t urgently necessary, for a future date. Lindsey and Dr. Armstrong are FABULOUS!!!! I feel SO blessed to have found them and plan to make Ideal Dental my primary provider. THANK YOU, IDEAL DENTAL, FOR AN OUTSTANDING JOB!!!!

Ideal Dental Kannapolis
Ideal Dental Kannapolis

Thank you, Jacqueline, for your kind words and for sharing your amazing experience with us; we're so glad to hear that Lindsey and Dr. Armstrong, along with our team, made your visit comfortable and informative.

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