Gentle Dental Apple Valley
Descubra una atención dental excepcional en **Gentle Dental Apple Valley**, ubicada estratégicamente en Highway 18, Suite 3. Nuestro consultorio sirve a las comunidades de Apple Valley, Victorville y Hesperia, ofreciendo una odontología integral y centrada en la familia dentro de un ambiente tranquilo y acogedor. Bajo la dirección del **Dr. Michael Saed** y la **Dra. Nicole Haydt**, nuestro equipo experimentado combina tecnología de vanguardia con un enfoque centrado en el paciente, garantizando que cada visita sea cómoda, transparente y adaptada a sus necesidades únicas.
Ofrecemos una amplia gama de servicios dentales, desde **cuidado preventivo** como limpiezas y exámenes, hasta tratamientos restauradores avanzados como **coronas, puentes, conductos y implantes dentales**. Ya sea que necesite soluciones de ortodoncia con **brackets o alineadores transparentes**, mejoras cosméticas como **blanqueamiento de dientes y carillas**, o atención especializada como **cirugía oral y odontopediatría**, nuestro consultorio tiene la solución adecuada. También priorizamos la atención dental de emergencia para imprevistos, asegurando que reciba alivio rápido cuando más lo necesite.
En Gentle Dental, creemos que la accesibilidad financiera es clave para una buena salud. Aceptamos la mayoría de los **planes de seguro dental importantes**, incluyendo **Medicare Advantage**, y ofrecemos opciones de financiamiento flexibles a través de socios como **Sunbit** y **CareCredit**. Los nuevos pacientes son bienvenidos con ofertas especiales, incluidos exámenes asequibles y descuentos en servicios no cubiertos. Experimente la diferencia de un equipo dental que lo trata como a un familiar: llámenos al **760-242-2977** o solicite una cita en línea para comenzar su camino hacia una sonrisa más saludable hoy mismo.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 9h-18h
- Jueves: 9h-18h
- Viernes: 9h-18h
- Sábado: (closed)
Nuestro comentario desde Best Dentists Club sobre Gentle Dental Apple Valley:
Un entorno acogedor y centrado en el paciente
Gentle Dental Apple Valley, bajo la dirección del Dr. Michael Saed y la Dra. Nicole Haydt, se ha ganado la confianza de las comunidades de Apple Valley, Victorville y Hesperia al ofrecer un ambiente tranquilo y profesional. Las reseñas destacan la calidez del personal, que trata a los pacientes con respeto y atención personalizada. El nombre de la clínica refleja su filosofía: el equipo se esfuerza por crear una experiencia sin estrés, convirtiéndola en un referente para quienes buscan un trato cercano y humano en el cuidado dental.
Atención delicada y manejo de la ansiedad dental
Uno de los puntos más valorados por los pacientes es la delicadeza con la que se realizan los tratamientos. Dentistas como el Dr. Fu y el Dr. Saed son elogiados por su paciencia y por explicar detalladamente cada paso del procedimiento antes de iniciarlo. Muchos pacientes con miedo al dentista o ansiedad reportan sentirse seguros y en buenas manos, destacando la atención constante durante las intervenciones y el enfoque en minimizar cualquier molestia. Esta actitud empática ha ayudado a muchas personas a superar el miedo y a establecer una relación de confianza con su equipo dental.
Servicios integrales y cuidado familiar
La clínica ofrece un amplio rango de servicios odontológicos para satisfacer diversas necesidades, entre los que se incluyen:
- Cuidado preventivo, como limpiezas dentales y exámenes regulares.
- Tratamientos restauradores, que abarcan endodoncias, coronas y puentes.
- Ortodoncia, con opciones como alineadores transparentes e intradicionales, prestando especial atención a niños y adolescentes.
- Cirugía oral y extracciones, realizadas con técnicas que priorizan la comodidad del paciente.
- Atención de urgencias dentales para resolver imprevistos de forma rápida.
El equipo demuestra una gran habilidad para trabajar con pacientes de todas las edades, mostrando una paciencia extra y un trato amable hacia los niños, lo que facilita su primera experiencia y fomenta hábitos saludables desde temprana edad.
Accesibilidad y opciones financieras flexibles
El compromiso de Gentle Dental Apple Valley con la salud accesible se refleja en la aceptación de la mayoría de los planes de seguro dental, incluyendo Medicare Advantage, así como en la oferta de facilidades de pago a través de socios como Sunbit y CareCredit. Pacientes han elogiado la transparencia en los costos y la disposición del personal, como Maria y Jimena, para ayudarles a encontrar opciones de financiamiento que se ajusten a sus presupuestos. Esta combinación de calidad clínica y flexibilidad financiera ha consolidado su reputación como una clínica familiar de confianza en el valle alto.
Servicios y Tratamientos
Gentle Dental Apple Valley: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,3 de 5 sobre 454 opiniones
Experiencia fantástica: Love ortho, she is great at her job/gift, and sweet as well. She listens to the patient and takes the time needed to make sure my daughter is comfortable and treated for any issues. Supporting staff is attentive as well. Thank you all
Dear A, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia negativa: When I went in for the first time and it was my first going into a dentist after awhile and I knew nothing. Everything proceeded smoothly x-ray, checkup, etc. but when it came to pay for the x-ray and I had PPO insurance they charged me around almost 600 dollars and I did the payment plan and I needed a root canal they didn’t even include my insurance and I paid out of pocket and after doing more research I did pay out of pocket, few months go by I get a message from gentle dental saying they forgot to collect 470.40 I went to liberty dental Quintana they were extremely helpful and found out I have two insurance I paid nothing out of pocket I highly recommend to not go to this place because they are unhelpful just to go liberty dental Quintana jr.
Hello Kevin, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.
Experiencia fantástica: Everyone there was very nice, And made me feel really comfortable.
Wow, Tiffany! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: The dental office was great, and the staff was very friendly and welcoming. I had a positive experience and would definitely recommend them.
Hello Melissa, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: Very friendly,and explains very well..Going back to get 2 teeth extracted follow up after.Plus the staff was very nice..
Thank you, Debby, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia negativa: I need to bring up a employee named Maria that had me sign so she says about dental work back in about March 2021 that I would agree to pay $400 i don't I ever agreed to this never saw the documentation got the bill 4 years later I think Maria should be investigated on this Matter plus she said her Manager won't say the name that I would pay just $200 found out from the manager that it isn't true so people are making false statements so i wouldn't recommend this place to anybody see u in court you know who you are
Dear Chuck, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?
Experiencia fantástica: I had a wonderful experience at Gentle Dental this afternoon. The ladies that work there were kind and helpful and Dr. Saed took time to explain my up coming proceedure. He made me feel at ease and safe in his care. I look forward to future visits.
Dear Patricia, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Very pleasant. I was expecting some hard sell, but there wasn't any. The dentist was nice and professional.
Hello Brandon, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: Excellent Dentist, so kind and informative !! Couldn't ask for a better experience !! All of the staff from x-ray to front desk to cleaning and payment arrangements was absolutely perfect !! Very clean location !! Highly recommend !!
Hi Karen! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia fantástica: Dr. Was very compassionate and listened to my immediate concerns I went as an emergency case and got an appointment right away he took care of my issue with no pain and minimal discomfort if you need a tooth extraction this is the place to go.
Dear Janette, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia fantástica: I went for a second opinion and boy did I have a second opinion you did a great job thank you Gentle Dental!
Hello Lisa, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Experiencia fantástica: Very friendly, polite, and helpful.
Wow, Loraine! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: Amazing honest care.
Hello Arleen, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: Dr. Saed and his entire staff are extremely kind and welcoming. I'm so happy with Gentle dental!!
Hi Laura! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia fantástica: Very friendly and attentive staff. They showed genuine care and I am pleased to have met all working in the office of Gentle Dental - Apple Valley. Thanks a bunch.
Dear Abi, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Awesome experience people there are nice. Would definitely go back there again very cool people.
Hello Ronnie, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: I had my Invisalign trays placed today and it was a great experience. The staff is wonderful. I waited before eating lunch and as soon as I removed my bottom tray I lost a bracket, I called them and I had it fixed in a jiffy. I was glad they were able to fit me in so quickly.
Thank you, Claudia, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia negativa: Service was terrible. They refused to pull my teeth because they wanted to do bone grafts and I refused because I didn’t have a 1000 dollars to pay for them. The dental assistant got extremely rude with me argued with me about it picked up my file said angrily they weren’t going to work on my and stormed out of the room. Would not recommend Gentle Dental to anyone. The place is a rip off. 10 thumbs down. Will never go back. You can’t force someone to pay for something that is not necessary.
Hello Brandye, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.
Experiencia fantástica: It was great. Personnel was great, explained everything and didn't have to wait too long to get called in.
Dear Robert, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia negativa: Stay away from this dentist. If you read other reviews they just try and take your money. My husband took our daughter in for her first visit and made it totally clear they only wanted a cleaning. They charged us $19 for toothpaste and scaling was another outrageous fee. It was $256 total. My husband said there was a misunderstanding and he did not want anything else done. I called and was told I'm sorry we have a consent form and payment on file. My daughter stated she signed a form for a cleaning. She is only 18 and did not fully understand what was happening. She said she felt like everything was forced on her.
Emily, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.
Experiencia negativa: It was a nice office the doctor Was no help unfortunately I will not be coming back
Greetings Sherita, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (760) 552-8767 and ask for our practice manager.
Experiencia negativa: Horrible experience. Extremely long wait times and once I refused to pay almost $500 for a “deep clean” they did a haphazard cleaning which was basically just brushing my teeth.
Alixandrea, we're sorry your visit did not live up to expectations. Your feedback is vital for us to enhance our services. Please contact our practice manager at (760) 552-8767 for a direct conversation.
Experiencia negativa: On 6/20/25, I went to Gentle Dental for x-rays. The woman at the front desk ran my insurance and told me there would be no cost. On 6/30/25, I unexpectedly received a bill for $183.00. When I asked them to bill my secondary insurance, they refused. I spoke with them multiple times by phone and email, but they continued to insist I pay $183 instead of properly billing. I then called both of my insurance companies and spoke to nine representatives in total. Every single one confirmed the x-rays should have been fully covered. They agreed that Gentle Dental’s billing department seems incompetent and unwilling to do their job. After spending four full days trying to resolve this with complete resistance from Gentle Dental, I filed complaints with the state and federal dental boards, as well as through my insurance companies. I want to be clear: I do NOT recommend Gentle Dental. The dentist himself was informative, but the wait time was nearly an hour, and the billing office has been unprofessional and unhelpful.
Roxy , we regret to learn that your recent visit wasn't up to par. We are keen on understanding and rectifying any issues. Could you kindly contact our practice manager at (760) 552-8767?
Experiencia fantástica: Great first time visit. Didn’t get much done needed to get referral for specialist. Doctor was great!
Hello Sabrina, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Experiencia negativa: Most of these positive reviews seem fake to me. I noticed they charge a lot of patients in the reviews for same if not similar thing. I, took my daughter in for wisdom removals consultation today. This had to be an emergency removal. Two weeks ago, daughter had swollen face and neck. She, had infection. When we saw dentist, he advice to take her to the ER for life threatening infection in wisdom. He Rx antibiotics. Ok so back to today, I take her in to see the oral surgeon. The oral surgeon said my daughter needs bone graft and membrane. Insurance does not cover this and it costs $2,300!!!! mind you, she has medical! low income! She has medical for a reason! As a mother in desperate need to advocate and help my child i tried everything to get them to help her and that oral surgeon clearly only was thinking about how to make extra money! No Humanity or compassion with my daughters pain and suffering! my daughter is autistic and can't communicate when she needs help! they offered a payment plan with Sunbit and required a down payment! we can not afford this! i told them this and they did not care! They gave me a referral to Loma linda knowing Loma linda is currently closed for new patients! the staff here only wanted money out of pocket they do not settle for what medical insurance pays! This place has no humanity i do not recommend beware of these money hungry professionals ****I GOT your reply. I do not believe one thing about what you replied.You caring for my child´s well being is fake. you did not try to help her with this pain and suffering while we where there. I told you clearly she has pain and can not eat! you turned us away I asked for you to remove her two wisdoms that did not need drafting so she can get a little relieve and eat, you said no you said you are not touching those You wanted to remove all 4 at once you said medical would not cover the other 2 wisdoms at the bottom that need drafting all you wanted was money that i can not afford! You are a liar! No humanity in you!
Angel, it's concerning to hear about your dissatisfaction. Ensuring your satisfaction is our priority, and we'd appreciate the opportunity to discuss your feedback. Please call (760) 552-8767 and speak to our practice manager.
Experiencia fantástica: Amazing staff. Made me feel extremely comfortable.
Dear Riley, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia positiva: The staff was nice, the Dr was upfront and took the time to explain what he was going to do. He showed concern while he did my procedure and I had minimal pain.
Much appreciated, Tina! Your 4-star review means a lot to us. We're constantly working on enhancing our service and would love your input on how we can make your next experience a 5-star one. Thank you for your support and feedback!
Experiencia fantástica: Very pleasant to deal with Got straight to figuring out a solution for my teeth was very happy
Wow, Gregory! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: I’ve been searching for years for somebody to take care Of my dental needs At a price I could afford. Gentle Dental in Apple Valley has done that for me. And now I have A great smile. They have great Insurance plans and make monthly payments.
Hello Billy, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: Absolutely amazing. Super calming, relaxing, you are informed of everything you need to know, and the service is top notch. Yay!
Thank you, Logan, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia fantástica: New doctor is awesome does wonderful work had to get a tooth pulled today but he made it alright
Hi Briitney! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia negativa: I called my insurance they said they can cover the cost these people told me they couldn't so once again they are liers shouldn't even be open
Jeannette, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.
Experiencia fantástica: Very good
Hello Rhonda, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: The office staff here is very kind and efficient, and the hygienist is great! I’m very happy with the service and treatment, and the Dentist is upfront and honest.
Hi Pam! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia fantástica: My first visit to Gentle Dental was very pleasant! All the staff were incredibly helpful and super nice. They explained in detail the procedure I would be having. So glad I chose Gentle Dental!!
Dear Donna, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia fantástica: I had a very good experience at Gentle Dentist. Staff are very friendly and helpful.
Hello Rosalina, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Experiencia fantástica: Staff there is amazing and the dentist was very professional and helped relieve the pain
Wow, Ronnie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: Very fast and I got my teeth cleaned
Dear Tyisha, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Great care, with patience and kindness! It’s been awhile since I’ve had dental work, mostly because of the fear of pain. Dr. Saed was very caring . He explained everything and made sure I was ok while working on my teeth. He checked in with his assistant to make sure she covered everything he told her to do, she was very nice and knowledgeable. They both made me feel very comfortable! Thank you very much for your care. You both make a great team.
Hello Rachel, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: Great dentist office very friendly people.
Thank you, J, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia negativa: Staff was fairly professional however I went on with two concerns and only one was taken care of not to mention they were price gouging for a bone graft at 800 per tooth when a family member had the same procedure done at a different provider at 250 per, following up for fillings and taking my concerns somewhere else
Dear Thunderaine, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?
Experiencia fantástica: Love this dentist office in Apple Valley. I highly recommend!
Hi Gina! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia fantástica: Very good kind people and very informational and fast service
Wow, Victor! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: Dr Saed was gentle and compassionate. The best part is that I did not feel any pain.
Dear Ayesha, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: The best! The dentist himself if absolutely wonderful. He explains things so well and takes his time with the patient. The entire staff is very nice & there has never been a lengthy wait time. I highly recommend!
Hello Cassondra, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: This office was great . The entire staff walked me through my teeth needs. Broke down the fees and gave no pressure. If you have teeth needs and are looking for a friendly and professional team, I highly recommend.
Thank you, Bloom, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia fantástica: Gentle Dental really lives up to their name for being gentle! I have major dental anxiety and every staff member was very kind and made me feel comfortable. Thank you!
Dear Jordyn, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia negativa: Wasted my time I spent 2 hours there they did X-rays and then clean my teeth told me there gonna put in for a deep cleaning and pull the teeth that's showing nerve doctor couldn't see me on my appt time because he decided to take someone before me I waited 2 hours for them to tell me doctor doesn't want to work on my teeth when I asked why they said they are not sure sometimes he may feel he doest want to treat a patient for his own reason so then they referred me to there specialist who has availability 1 time a month and that the slot is filled and there is a waiting list so it's safe to say my insurance paid them for the x ray the standard cleaning and the visit but no treatment so I'm looking for another dental office as we speak I will never go back.
Hi Kita, hearing that you're not fully satisfied is disappointing to us. We're here to listen and act on your feedback. Please call (760) 552-8767 to discuss with our practice manager.
Experiencia negativa: Would be 0 stars. I went for a standard checkup and cleaning. After being super nice to me, they said I would have to pay out of pocket since my insurance doesn't cover it. I called my insurance and they said they did cover it. I got mad and walked out.
Alex, it's concerning to hear about your dissatisfaction. Ensuring your satisfaction is our priority, and we'd appreciate the opportunity to discuss your feedback. Please call (760) 552-8767 and speak to our practice manager.
Experiencia fantástica: Everyone were nice and very courteous. From the reception to the doctor and in between. Each person explained procedure and were very knowledgeable.
Wow, Tosha! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: I think the dentist there is super nice and friendly. I like going to him for all my dental needs. He gives me reassurance for the dental work. Makes it worth going to the dentist. He explains everything ahead of time and makes sure you are okay. =)
Thank you, Na, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia fantástica: I truly appreciate the kind ,professional and respectful service i received at Gentle Dental the staff was very accommodating and the dentist was so nice he was indeed very gentle that was great to me because im very nervous about having work done on my mouth so he made me feel safe And the work he did was first rate Thank you Gentle Dental
Hi Alma! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia fantástica: All the staff is very Professional n Sweet! My Dentist is very Sweet, gentle n very Caring!☺️
Dear Susana, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Great doctor and staff! They dont rush you and they make you feel comfortable!
Hello Jonnie, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Experiencia fantástica: I had a great experience. I did not even have any pain. I had two teeth removed. I had the shots in my gums. He did such an excellent excellent job. The staff was wonderful that were in there with me made me feel at ease and comfortable. I didn’t feel nervous when they were with me. The dentist was always talking to me reassuring me. He was a wonderful. And I thank God for him and the staff God Bless
Thank you, Janet, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia fantástica: This was my first visit. I recently changed insurance and this office was recommended thru my plan. I was experiencing a little tenderness is my mouth but nothing terribly painful. I expected xrays and a check up. Unfortunately my xrays showed a cracked root in my tooth. Dr. Said explained I was lucky as this normally comes with alot of pain. He clearly explained the issue, showed me the xrays and the suggested treatment without feeling pushy. I decided to have the damaged tooth removed before it became painful. During the procedure he consistently asked how I was doing ( no pain). He removed the tooth, re packed the area within 20 minutes. He said he took his time as to jot break the point of the root. I was actually surprised it took only 20 minutes. I joked before the procedure I hoped they lived up to their name - Gentle Dental. Which they definitely did. So glad I found a new dentist who is caring and his wonderful office team.
Hi Kathleen! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia fantástica: Laura and her team went above n beyond with the assistance my elderly mom needed. I would recommend Gentle Dental, to anyone who’s looking for the best dental in Apple Valley. Thank you for doing such an amazing job!
Dear Alda, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia fantástica: The staff was really nice and welcoming. My daughter's visit was fast and to the point. Thank you
Wow, Stephanie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: Dentist was gentle and explained all procedures so that I was more relaxed. Staff was attentive and friendly. They treat their clients with the utmost respect
Hello Sherree, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: So far this was my 1st appt. Did not have to wait very long. Very professional nice put me ease. Explained everything in detail. Dentist was great.
Hi Jodine! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia fantástica: Love the experience I had with this dentist. Very friendly and was in and out quick .
Dear James, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Customer service here is great and all the staff are polite and nice and caring
Dear Joseph, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia fantástica: I have been looking for a dental place and I finally found a great affordable dentist the staff is great and so are the Dr and specialist. I highly recommend Gentle Dental in Apple Valley.
Wow, Zoraya! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: My wife and I were glad to have found Gentle Dental so far so good. ✌️❤️
Hello Tony, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: The new dentist there did an amazing job of removing my tooth out. I felt no pain at all, he assured me and talked me through the process. I see why its named Gentle Dental
Hi Jack! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia negativa: They are terrible I definitely would stay away from this place. Ever time I turn around they are adjusting the bill for who knows what and now months later here we go again with another bill they adjusted wanting more money
Pamela , we regret to learn that your recent visit wasn't up to par. We are keen on understanding and rectifying any issues. Could you kindly contact our practice manager at (760) 552-8767?
Experiencia fantástica: Dr. David was professional, pleasant and gentle. Staff was great! It’s hard to come across this type of environment these days unfortunately. Enjoy the donuts !
Thank you, Lovie, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia fantástica: They live up to their name that's for sure. From the front desk ladies to the dental assistant to the doctor himself, they were all great. They were polite and respectful. Always asked how I was doing, making sure I was comfortable. They were just good people. I would definitely recommend them to friends and family
Hi Angel! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia fantástica: I had oral surgery done. My case was complicated by the fact that I have had radiation to the face recently. Dr. A and his team were superb! I am a big baby when it comes to dental work, and they all helped me to relax, and make me feel secure for this proceedure. I was sedated for this, and everything went very smoothly. Pain has really been minimal and easily controlled. I am so looking forward to having my smile back, and Gentle Dental will always be my go to place from now on. They have earned my trust.
Wow, Andrea! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: All of the staff and doctors were very friendly. We did not wait long at all before being called back. My child was referred to orthodontist and given consultation same day. Office is clean.
Thank you, Michelle, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia fantástica: I have severe dentist trauma and anxiety and the staff in this office are amazing!!! They were sympathetic and did everything in their power to make me comfortable. I recommend them 100%
Dear Marque, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia positiva: Very poor!! I have never gone to a dental office before as a new patient and received a teeth polishing only instead of cleaning . New patients usually receive X-rays ,exam and regular cleaning especially with insurance .
Experiencia positiva: Thank you so very much to the ladies in the front desk office, the receptionist they were very kind and lovely a real sweet heart. I was in a lot of pain and she took that in consideration also i had an appointment and they took care of me almost instantly.
Hello Buen, your review has made our day! We're so glad you enjoyed your experience with us. We're committed to excellence and always looking for ways to improve. We'd be grateful for any feedback that could help us turn your 4-star experience into a 5-star delight.
Experiencia fantástica: Two appointments in a row have gotten cancel the same day of my appointment. I have gotten the days off from work because we are a family of 4 and they were kind to accept all of us but there is no point if we never get to attend the appointments. I will update if things change but as of now I'm upset and disappointed. I lost money and a whole day... Edit: They recently change their Doctor and also I was seen on all my appointments. I think they drastically change for the better. I also appreciated how my dentist is focus on doing the right thing. He is a great example of what a Dentist should be. Looking forward to have a great smile. Thank you.
Thank you, Miguel, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Experiencia negativa: Stay away from Gentle Dental in Apple Valley! I've visited 6 other dentists/orthodontists since my first visit with Gentle Dental & I can confidently say I could NOT recommend this office at all. I was able to compare their services and know that the service I was provided with here was below average, rude and unprofessional. I'd not been to the dentist in awhile & I was anxious. I did quite a bit of research looking for a dentist that would be compassionate & ease my anxiety. I settled for Gentle Dental based on reviews. My biggest dissappointment was the dentist's professionalism & work performance. When the dentist came in the room, he never introduced himself & barely looked at me. I still don't know his name but he's their main dentist there. He looked in my mouth less than 2 minutes & said I had no cavities & was pretty much ready to walk out the room. I had to voice my concerns so he could take a second look at my teeth but even then he didn't do a thorough examination. He was overall rude, lacked empathy & work performance was basic. He talked directly to me once & then never after that. The assistant/xray girl did most of the talking for him & was the one asking if I had any questions. He didn't make me feel comfortable or satisfied with the examination. And even thought my wisdom teeth clearly show on the xrays that they're an issue, I had to request for a referral to get them removed. The dentist was just in a hurry to leave the room. After all that, Laura the office manager came in to explain pricing. She gave me pricing verbally however, I never received or saw a single piece of paper like an invoice or a receipt with the breakdown of the total & information on what job was being performed. So you don't get any itemized bills, invoices or estimates which is suspicious. Every other dentist & ortho office I've gone to give paper or electronic invoices, estimates and receipts. Laura also didn't provide me with an estimate or schedule me for the wisdom teeth removal. She said she would later reach out, send me the cost & contact me regarding the removal. She didn't give me any info there which made no sense since they have all the pricing info they need at their office. To this day I've not received a single phone call or email from them. Despite this I decided to give them another chance & get a braces consultation with their ortho. The ortho was friendly and examined my teeth thoroughly. So no complaints there. I spoke to Laura about the cost of the braces & once again I didn't get an itemized estimate. Not only that but they don't have any in house financing. The total cost she quoted me was about $8,000 & she said they required the entire amount upfront. Laura then said she would email me the link for the Care Credit option. I never received anything from her. So twice, Laura didn't follow through on what she said she would do. On top of all that, getting a hold of anyone in the office is a nightmare & I've called over 20 times. When you first call, the answering service gives you an option for new patients & one for existing patients. When you press the existing patients option the phone rings & rings until you get a voicemail that is full. You are unable to leave a message so no one can ever contact you. Other times when I've selected the new patient option their call answering service also tries to reach them & are unable to. There was also a time I stopped at their office on a Friday at 3:00 PM & the office was closed. Their business hours say they are open on Fri until 6 PM. I was honestly surprised about all the good reviews after my experience. But when you start looking more into it you can see that their own employees write the reviews. As there's at least one review of the place from the office manager Laura Ferreira. (Took a screenshot in case she deletes after this review). Employees shouldn't leave reviews for their employer. Google's guidelines prohibit reviews from employees because they are likely biased and don't represent a typical customer. Go somewhere they will treat you right!
Astro, thank you for sharing your concerns. It's disheartening to know your visit wasn't satisfactory. We're here to help—please get in touch with our practice manager by calling (760) 552-8767.
Experiencia fantástica: They were great and just like thier name says very gentle and patient.
Hello Linda, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Experiencia fantástica: Very pleased with my experience. I have gone a couple times in the last year and they do what’s necessary. They did not try to sell me unnecessary treatments. Great hygienist, thorough and did such an amazing job on my cleaning. Highly recommend.
Wow, Jamie! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia fantástica: My 89 yr old mom was experiencing mouth/jaw pain and the Dr was very gentle with her and spoke to her with such kindness. We were very pleased with the nurse and the staff. Thank you!
Hello Diana, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Experiencia fantástica: LOVE the service here. They were so kind and patient with me and my children. I appreciate them so much. They explained everything thoroughly.
Thank you, Treasure, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia positiva: The 3 stars are for the nice and professional Dr, hygienist and front office staff. But back office, xray tech needs to be more friendly and smile more and the girl who verifies insurance gives you quotes for procedures as well. The moment I said I had private dental insurance of course that’s what wanted to be used instead of my denti-cal and when I asked to be called back to set up my procedure she told me “ well I’m busy too, so hopefully I have time to call you” I mean if you want my business you’ll call me and if you don’t then I can take my business elsewhere that simple. I wasn’t scheduled a follow up apt until I was at home 1 hour later I receive a text with my 6 month follow up? Horrible service!
Greetings Yf3ts, thank you for your thoughts. A 3-star experience indicates we have room to grow, and we're eager to hear more about what would make your next visit exceptional. Please reach out at (760) 552-8767 and request our practice manager with any insights.
Experiencia fantástica: Friendly staff, quick but still informative. Great experience for myself and 3 teenagers
Hi The! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia fantástica: Very friendly and nice. Gentle Dental is a awesome place.
Hi Gloria! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Experiencia positiva: I had to have some teeth pulled and bone grafts done, but in the past I had had many bad experiences with dentists but Dr Saed and Ryan made me so comfortable that my fear went away. Dr Saed was caring and gentle through the whole dental process. I would recommend him to everyone that I know. Thanks again Dr Saed and the great stuff at gentle dental
Dear Joyce, thanks for your kind words and for giving us a near-perfect rating! We're always striving to provide the best experience possible and would love to hear your ideas on how we can earn that last star. Your feedback is crucial to our growth!
Experiencia positiva: Great place. Would like to know when my insurance would no longer cover removing plaque from my teeth. I had to pay for that now. Otherwise staff is friendly.
Dear Lisa, thanks for your kind words and for giving us a near-perfect rating! We're always striving to provide the best experience possible and would love to hear your ideas on how we can earn that last star. Your feedback is crucial to our growth!
Experiencia fantástica: The Dentist was very informative his staff were real helpful. The hygienist was real knowledgeable. Really good experience.
Wow, Henry! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Experiencia negativa: So I needed them to call my primary for a doctor's ok because I just went through that process and have the information they need ready to go. They would not and rather than going through that hell again. I'm off to find another Dentist. I explained I have throat cancer and need this done right away before they start that treatment. The girl and manager didn't give a rats ass and were happy to cancel me. What a waste of time. There is no care from the staff at this place. I don't know how you make money letting your staff run away business like that.
Dear Tim, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 552-8767 and request to speak with our practice manager?
Experiencia negativa: Be very careful with this place. I have been waiting to leave a review until I had a second opinion. Long story short was told I needed a Root canal, crown, special mouth guard made to put special paste in it for nighttime use, deep cleaning and maybe some other things I can’t remember. I asked what if I just want to fix my back molar and get a cleaning? She told that’s not possible and that my appointment couldn’t continue without agreeing to receive that treatment. Not even a cleaning. So I left. Went to another dentist. Thank God I left because come to find out my teeth are perfectly fine. Just needed a deep cleaning. No root canal, no crown no nothing. Told me that they were straight up lying to me to make a PROFIT. just to think that I was about to endure that pain without even needing too. Be careful. Plus the paste they were going to give me is known to give health issues to patients. A lot of dentist don’t even acknowledge that paste anymore due to that reason. Very bad morals. Who knows how many countless patients they have lied to to make a buck. Quoted me $3500 ended up paying $80. BE CAREFUL.
Hello Samuel, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 552-8767.
Experiencia negativa: Gonna be honest, one of the receptionists yelled at me 2 years ago and I never went back. When I went in for the first time an older lady at the computer couldn't find my dental insurance using my medical card. I kept telling her the name of the dental provider and that I don't have a dental card, just the regular medical insurance card (that other dentists have been able to use before with no issue) and suggested they look up my parents to see if that helps (because I was under their insurance). Another lady came in and yelled at me saying "okay! Your parents haven't been here in over a year so that's not going to work!" To which I started tearing up because I came in for horrible pain, other patients were staring, and I had to excuse myself to cry in my car outside. Never went back. Never will. 0/5. Was not a gentle experience.
No, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 552-8767 to talk to our practice manager.
Experiencia fantástica: The dental team was very professional and caring ; i would recommend them to anyone who needs dental work. Tank you
Hi Miguel! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Experiencia negativa: I was very displeased with my experience at this office. My first priority is to keep what teeth I have left. They wanted to pull 3 of them. They insisted I had an infection in one of my teeth. I had a blood test with NO elevation of white blood cells, no swelling and no pain. The cost was extensive on top of that.
Dear Johnny, we truly appreciate your feedback regarding your last visit. It's unfortunate to learn that it did not meet your expectations. We're eager to address this matter—could you please call us at (760) 657-4145 and request to speak with our practice manager?
Experiencia negativa: The dentist didn’t know what he was doing, and I dentures fit horribly can’t talk with them. Can’t eat with them. It was a mess and overcharged and didn’t charge my insurance. Recommend them to anyone.
Hello Bill, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 657-4145.
Experiencia fantástica: My overall experience was great. the entire office staff was outstanding.
Dear Lissette, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Experiencia fantástica: Gentle dental gave me a great service, the staff was courteous, professional and friendly. Thank guys for helping out with my dental care.
Dear Luis, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Experiencia negativa: 3 months and still DO NOT HAVE MY REFUND!!! They are holding my money and not calling me back. Has requested a manager multiple times to give me a call was even told to call and when I called back, they told me the managers are aware of the situation and will follow up with me, but I still have not gotten a call back. I even called And submitted a grievance against the Apple Valley office and still have not gotten a call back. My next steps are to call corporate or to file a lawsuit about my refund. They are only interested in collecting your money, but not returning the money that they owe you.
Hello Tiffany, your feedback matters to us, and we're sorry to learn about your dissatisfaction. We'd like to understand more and find a resolution. Please speak to our practice manager at (760) 657-4145.
Experiencia negativa: Its the worst experience in my life. I felt like they trying to scam me to pay out of pocket expenses. If i can give a zero star i would.
Jason, we apologize for not meeting your expectations. We're committed to improving and would value the opportunity to discuss your experience. Please call (760) 657-4145 to talk to our practice manager.
Experiencia negativa: Y'all I'm going to be so fr, I was supposed to see them in February for a retainer appointment and got there at 8 (like they told me to on my appointment card) it was closed. No big deal, but I needed that eight o'clock appointment because I had an interview that day. I called them a few times that day, then about twice everyday until March with no answer. I left a voice mail once everyday with zero call backs.
Greetings Lily, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (760) 657-4145 and ask for our practice manager.
Experiencia negativa: Very rude over the phone . Called with a few simple questions and was told “we can’t tell you anything unless you are seen” . Definitely helped with my decision to NOT use their services .
Gabriel, we're sorry your visit did not live up to expectations. Your feedback is vital for us to enhance our services. Please contact our practice manager at (760) 657-4145 for a direct conversation.
Experiencia fantástica: Dr tran and staff are curious and caring. Dr Trans went above and beyond to help me when I most needed with a scary dental problem I had . He help me with out a question did everything in his power to make sure my situation was resolved. For the pricing the staff: Laura was very understanding and even offer me payment options for my treatment which was very helpful in this economy. Over all gentle Dental Dr tran and his staff are the best . Caring, professional, and quality service with dignity at all times.
Thank you, Jessica, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Experiencia positiva: I came in for an adjustment on my dentures. After waiting 3 months from my last adjustment only to be told that they no longer take my insurance and that for an adjustment it's going to be 194.00 or close to that amount pay in advance. If they no longer took my insurance I would at least think they should call me and let me know so that am not wasting my time going somewhere that's not going to finish what they started in giving me these dentures.
Experiencia positiva: I called for an emergency visit because I needed to have a crown re-cemented. I was extremely pleased with how professional my contact was from my initial phone call until the completion of services. I was not pressured to get services i did not need or request. I was treated like a valued patient throughout my contact. Staff were professional and caring. I will return.
Dear Sandra, it's great to see your 4-star rating! We're glad you had a good experience and would love to know how we can elevate it to great. Your feedback helps us improve, and we look forward to making your next visit even more memorable.
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