Desert Dental Group - Hesperia

Experiencia fantástica: Great service and the staff was friendly i recommend coming here

Experiencia negativa: The only reason I’m giving 2 stars is because the actual dentist himself and the dental assistants were lovely. However, my appt took 2 hours- for an exam and x-rays! The hygienist was quite rude to his aide and pushed add-on services instead of asking if I would be interested. Won’t be coming back.

Experiencia fantástica: Very happy coming here for my cleanings. Dr. Sabas is always so nice and informative, very fast and thorough! Esthela and the girls in front office are always so kind and answer any questions I have. The wait isn’t ever that long too! Will definitely continue coming to see the staff at Desert Dental Hesperia!

Experiencia fantástica: My experience here was great. I went in for a cleaning and the hygienist Sabob did an excellent job. I’ve never had a cleaning like that done. He really took his time and made sure I was comfortable with the end result. The staff is very friendly!

Experiencia fantástica: I've had a great experience in and out .

Experiencia fantástica: Ms Nancy, the doctors assistant and doctor too was very awesome I have a challenging mouth and they were so patient and I am a happy patient

Experiencia fantástica: First time patient. Pleasant experience with overall staff. Very professional. Highly recommended.

Experiencia fantástica: Everyone is so friendly and nice. Dentist is very good and took his professional time for my needs! Highly recommend this office in Victorville/Hesperia.

Experiencia fantástica: I’ve been visiting dentists for nearly 60 years, and this office stands out as the best so far. This was my first visit, and I’ll definitely be returning. Time will tell how they measure up over multiple visits—more to come.

Experiencia fantástica: Desert Dental Group is outstanding customer service and all their staff are very knowledgeable. Thank you Doctor Benny, thank you Nancy and Nicole , front desk Esthela and Marisa. Supervisor Veronica please keep up the good outstanding service, you guys are awesome! Mrs. Denise in finance was very knowledgeable and awesome

Experiencia negativa: Worst experience I’ve had. I went here over a year ago and honestly wouldn’t even be writing a review, but now I’m getting random emails about an invoice… so here we are. When I went in, the woman doing my laser treatment started talking to me about religion—like Jesus—and then implied that Muslims are wrong for what they believe. Completely unprompted. I’m not even religious! Girl what? Why are you, as a doctor, talking to patients about religion at all? Especially like that? Do you know how uncomfortable it is to have someone working on you while also pushing their beliefs on you? And on top of that, it felt xenophobic. Like I can’t even imagine what it would’ve been like had I been Muslim? Then right after that, the dentist is arguing with the office about getting me in the chair faster so she can go to lunch. I get it, everyone deserves a break, but why am I part of this conversation? It was just unprofessional and awkward. Then the billing… I call about the invoice, get put on hold, and told the office manager will call me back. They never did. I had to call again the next week just to be told it was a mistake and removed. So why didn’t anyone call me like they said they would? I give a lot of grace, but this place is just weird. Bad vibes, disorganized, kind of sketchy, and not very clean. Truly go anywhere else.

Experiencia negativa: For the kids dental office. Had a 4pm scheduled for both my kids. They called me the day before to tell me they had to reschedule. I did. 2 weeks later at 8 am. I didn't make a big deal about it. Went to the appointment. Waited one hr and wasn't called. My son is special needs and was getting impatient so I had to reschedule. What's the point of an appointment if you can't see ppl. and mind you this is not a time I would ever schedule for. I did it to accommodate them! Now I have to come back and waste my time and gas. Looking for a new dentist office for my kids. Send me some suggestions please.

Experiencia positiva: love dr. benny ! and front desk staff is always nice, but waited an hour + just for my annual exam when making the appt, i was told i would be the first patient after lunch, so how did they fall so behind? i was on time and all ‍♀️

Experiencia fantástica: I recently had all of my old silver fillings removed and replaced with white composite fillings, and I also had a chip in my front tooth repaired. The results are amazing. Everything looks completely natural and seamless — you can’t tell I ever had silver fillings. The team was professional, kind, and very detail-oriented. They made sure I was comfortable and explained everything clearly. I’m extremely happy with my smile and highly recommend this office!

Experiencia fantástica: Irene she was awesome made me feel comfortable and loved her professionalism

Experiencia fantástica: Had a great experience with this office. They were all so nice especially Nancy she took such good care of me throughout the whole appointment. I appericate the kindness from the staff and how thorough they were with everything.

Experiencia fantástica: Amazing I loved Nancy she took my X-rays and was done very quickly love how prompt my service was Estella is amazing Dr Benny saba was awesome also

Experiencia fantástica: Great clean place , nicole was superful helpful appreciate her help would recommend her every time

Experiencia negativa: This place is super frustrating; the front desk staff is rude and are unaware of anything that gos on in the back. I took my son in to be seen and they recommended a route canal we scheduled the appointment. Which we came back for2weeks later, we waited for an hour and a half for the root canal specialists to say they could not do the root canal (after I paid 125 at the front desk) that it needed to be extracted and charged me a $25 fee for them to tell me they couldn't do it, so they scheduled another appointment for the extraction 2weeks out.they called 2 days prior to appointment to confirm the appointment and give me the pre-surgery instructions. On the day of the scheduled appointment for the extraction They told me they could not do it because he didn't have a consultation with the surgeon and preauthorization.But they told me they do consultation the day of the extraction and they would have the person that handles the billing call me with any total after insurance, but more than likely insurance would cover the extraction.low and behold they never called and now after waiting from 10am to 12:15 They tell us we have to make another appointment. The best part about all this is They also charge $150 for late or missed appointments, yet find it okay to reschedule/ move, and cancel appointments on the day of, or make you wait 2 hours in the waiting room after your appointment time. Do I now charge a $200 fee for missed appointments and long wait times because my time is money as well. And now, my son has to go another few weeks with the painful tooth. It's almost as if the left hand doesn't know what the right hand is doing. The dentists and surgeons are independent contractors and the office staff are just there trying to keep up and stay face

Experiencia fantástica: I waited here for a while but it was well worth the wait. The staff were super friendly and the doctor was gentle and very kind. There was absolutely No judgement which was amazing! :)

Experiencia fantástica: Absolutely amazing wonderful staff amazing doctor definitely recommend coming here!! Best experience I’ve had at a dentals office!!

Experiencia fantástica: This is the best dentist that I have ever been to! Sadly, I have a lot of trauma from going to bad dentist when I was younger! As a result, I never wanted to go back to the dentist! Doing so, left me with not so great teeth lol. However, I gave Desert Dental a chance and I’m so glad I did! I only see Dr Benny, Gigi, and the dental assistants Nancy and Nicole! They’re all so great and very sweet! From the numbing to the actual work, I experience absolutely NO pain! When I was at other dentists I thought a little pain was normal because it would hurt so bad! Coming to Dr Benny showed me that dental work isn’t supposed to hurt if the dentist knows their craft! I really thank God for leading me here and I’m blessed to have a great dentist and staff. If you want a dentist and staff that make you feel calm and comfortable, come see Dr Benny! I NEVER leave reviews lol! Me leaving a review shows how much I love my dentist!

Experiencia fantástica: Great Service very friendly excellent staff from the front and back of the office. I have never experienced this type of service from a dentist. Got the job done swiftly thank you all. Highly recommended

Experiencia positiva: I’ve been coming here for a while now and usually it starts off great. As I’m getting my appointment all set into place I had the assistant Ruth helping me out, she was snappy when I was just asking questions about a specific tooth.

Experiencia fantástica: Nancy A did my X-RAYS and was amazing. Ruth & Maricela were amazing. Dr. Pressmain and Hygenist Gigi were great. Estela was very sweet upon entering. 10/10 service!!

Experiencia fantástica: Took my 14 year old son here for the first time, everyone is so nice and friendly. The Hyg Saba was amazing and informative to us. Nancy was amazing and the front staff was so sweet and helpful

Experiencia fantástica: Nancy A, Nicole was very polite and professional with her work made sure her patient was okk throughout procedure and very kind

Experiencia fantástica: I really like this place. The dentist and all the staff are amazing.

Experiencia fantástica: Had an emergency visit today and I just have to say the staff and the Doctor were amazing. They've listened to everything and addressed my situation and needs. Thank you, high desert. You guys are the best. I'd recommend this to everyone

Experiencia negativa: Made a appt almost a month and a half ago and they scheduled me to see a doctor a month later and when I come in for appointment Bianca calls while I’m parked waiting 10 mins til my appointment that I have to wait two hrs more and inconvenienced me of having to chose between going to pick my four children up from school or waiting two more hrs extra for services terrible reception services but great doctors and nurses

Experiencia fantástica: As someone that is very anxious when it comes to the dentist, this office has made me feel very comfortable and truly cared for! Recently got a deep cleaning and the hygienist are amazing, they explained everything before treatment and made sure I was comfortable throughout the whole process. 10/10 experience!

Experiencia fantástica: I arrived at my appt and was greeted immediately. Everyone in the office was very professional and took care of me right away.

Experiencia fantástica: I had the best experience wit diamond she’s the best i recommend this place and Janett help me wit my issues they are both such great persons they rock

Experiencia fantástica: Dr Prassman , asst Nancy , Estela and Marisa and Alberto I have an excellent service and it was my first time here and I really like it

Experiencia fantástica: Very very very professional I love it I went to another dentist and told me I had cavities and they wanted to give me a root canal and they were trying to charge me $5000 for nothing all I needed was a deep cleaning. Are you serious? I love it here my Dentist for life.an

Experiencia fantástica: I have been going here for a while and ever time I go I get anxiety and go all over the place I couldn't even stop shaking after awhile talking to them my body started to calm down I wasnt scared or awkward it was really cool and they where funny

Experiencia fantástica: Dr Park Asst.Erika, Nancy, Esthela en Marisa all did attending very well from the walk in all the way from the dental work they did to me I’ve been at these facilities since I was a little kid now I’m 19 receiving excellent work as a young adult they been helping me a lot

Experiencia fantástica: Best dental office in town ...love to come and see Dr Benny Gigi Maricela And Esthela thank you all for you great service

Experiencia fantástica: One of the best experiences thank you Diamond for being such a sweet heart, and Jalyssa was super sweet thank you guys the dentist that fixed me I had no pain what so ever I appreciate you guys ❤️

Experiencia fantástica: I am terrified to go to dentist. I’ve seen Saba and Maricela a few times. They make visits as comfortable as possible. My fear is slim to none. Front office is just as sweet, caring and understanding my fear. Thank you for making my visit as enjoyable as possible.

Experiencia fantástica: Amazing staff Esthela is the best at getting me in and always super helpful to get me the treatment I need thank you to Nicole too

Experiencia fantástica: I am very pleased with the service I received, all the staff was polite... very professional and concerned about the welfare of me (the patient) Dr. Park...Dr. Pressman...asst Nancy ,Erika, Irene and Janet

Experiencia fantástica: Nichole was a blessing to have as an assistant to work on my teeth. She was so gentle and thoughtful, i hope in the near future i can get her to help work on my teeth again.

Experiencia fantástica: Nice fast service and welcoming staff, Nancy and Dr. Pressman were great!

Experiencia fantástica: Thank you DR Pressman Saba, Asst. Nancy, Nicole, Irene, and Janeth for a pleasant visit and my cleaning

Experiencia fantástica: Dr Pressman Saba, Assistant Nancy, Irene, and Janeth were all very helpful and made my visit feel very welcoming and stress free!

Experiencia fantástica: Welcoming front desk customer service and knowledgeable staff throughout. Willing to take time to explain which is always appreciated! Thanks Dr. Pressman, Nancy and Janeth.

Experiencia fantástica: My brother mentioned how nice the Dr was, He answered all questions and concerns ,I also want to mention the dental clinic is super clean and the Staff was very friendly from the beginning until we left the dental office :) thumbs up for Diamond and Nancy so sweet to work with!!

Experiencia fantástica: Diamond and Nancy were amazing took good care of us so sweet and proffesional Thank you So much will definitely recommend by the way Staff members are so welcoming as well

Experiencia fantástica: Diamond and Nancy were amazing took good care of my teeth today so much appreciated give them 5 Stars

Experiencia fantástica: Great visit today with Dr. Pressman, Ruth and Janett. They all helped me out to make my appointment easier.

Experiencia fantástica: Took me in today took good care of me Doctor Nancy loved her service and hospitality make me feel really comfortable.

Experiencia fantástica: Dr. Pressman, Lucy, Asst. Nancy, Irene, Ruth, Maricela, Manager Bianca were all great and very professional. Thank you for your services

Experiencia fantástica: Pretty good service from maricela gig estela marisa nancy and irene they did a great job with my cleaning and evalustion

Experiencia fantástica: Very quick and the dentists were very sweet! Mavicela, Gigi, Esthela, and Maeisa done phenomenal work!

Experiencia fantástica: Wonderful experience. The teeth cleanings are done with care by Gigi. Maricela, Esthela, and Marisa are helpful with X-rays, cleanings, and appointments. My husband and I have been coming here for 20 years and will continued to have are teeth cleanings here. My older kids are now coming in for their 6 month cleanings.

Experiencia fantástica: Gigi, Nancy, Maricela, and Janeth are great. They used my time wisely, were friendly, thorough, and caring. I’ve gone here since I was little and love coming here. Gigi really is like family to me.

Experiencia fantástica: I love coming to my dentist appointments . I love everybody specially Benny , Nancy , Nicole and Esthela ☺️

Experiencia fantástica: Ruth, Cyai Dr.Pressman did an amazing job, they did everything that they can to help me make my smile great

Experiencia fantástica: Dr Pressman, Hyg. Saba, Asst. Nancy, Irene Janeth; all amazing and very quick! Very friendly and did an excellent job

Experiencia fantástica: I had a great time the people who helped me were nice and respectful would come againnn

Experiencia fantástica: Great experience. Ruth was very helpful, attentive, and very kind. Janet was very helpful and patient with paperwork. The Dr was very informative and explained everything he would be doing. Everyone was amazing and I would definitely recommend if you can afford it.

Experiencia negativa: This is the second time I have been screwed over by this company, suffering severe pain and now extra expenses due to malpractice and careless or untrained staff. The first time, I waited in agonizing, unnecessary, and avoidable pain for months just for this office to properly submit a claim for treatment. Now, I am going through the same agonizing and avoidable pain and infection again due to shoddy, careless work that left debris and a misshapen canal. I will now report this to the dental board, hoping to save others from having a similar experience with this company.

Experiencia fantástica: Came in to Desert Dental with an emergency, they took me in immediately address the problem. Thank Esthela and Nancy for all your help on getting me in immediately and addressing this thank you.

Experiencia fantástica: Very nervous of needles in my mouth but they always use a numbing cream so I don’t feel the needles. I’m never waiting to long to get in and out of the chair. Nicole and dr. Benny always make sure I don’t have a hard time here.

Experiencia fantástica: First dental visit at this location. arrived full of anxiety, but after treatment was so relieved. The staff was very friendly, made me feel comfortable. Definitely recommend this dental office.

Experiencia fantástica: Professional service from Diamond. She is very kind and friendly. Makes you feel comfortable.

Experiencia fantástica: I have been going to them for 10 years now and they are very friendly. Dr. Benny, Nancy and Nicole are always very profesional when doung any dental procedures. I've never had a problem with them. I would recommend them at all times!

Experiencia fantástica: Great experience Nancy was super nice and Nicole. Dr Benny was super nice and made me feel comfortable!

Experiencia fantástica: Had an amazing appointment every time my wife and I come in the staff is great Nicole Nancy Marisa Estella Janet good group of girls and we love Dr Benny he is patient and gentle thanks for the care.

Experiencia fantástica: Dr Beni and his assistant Nancy are the best. Great people and service.

Experiencia fantástica: I had an amazing experience with this dental office. From the moment I walked in, the staff made me feel welcomed and comfortable. The office was clean, calming, and well-organized, which helped ease any nerves I had. During the procedure, I didn’t feel any pain at all—which was a huge relief. The dentist was gentle, explained everything clearly, and made sure I was okay every step of the way. I truly felt like I was in good hands and cared for, not rushed or treated like just another patient. It’s rare to leave a dentist appointment feeling this satisfied, but I honestly did. If you’re looking for a place that’s professional, compassionate, and makes your comfort a priority, I highly recommend them!

Experiencia fantástica: Everyone was amazing. I went to 5 other dentist office before this one. I love it here. The friendliest and most caring staff ever. I recommend them.

Experiencia fantástica: Dr Flores the surgeon is PHENOMENAL. I have a terrifying fear of dentistry and this Professional extracted two teeth with no pain or side affects. Kudos to Dr Flores and Desert Dental

Experiencia fantástica: Everyone is very friendly and attentive. I get my treatment done in a timely matter. I love all the reminders so I don’t forget. If I need a payment plan they make it very easy to apply so I can still get everything I need done.

Experiencia fantástica: Best Dentist I ever been to .. every single staff was amazing, but Bianca Takes the mile extra she is amazing.. Thank you to all the staff you guys are amazing. I give you 10 out of 10. Definitely will recommend you guys. Thank you all for the great job. I highly recommend them

Experiencia fantástica: Janet took really good care of me making sure I was ready for my extractions and dewey made sure I was well informed with what was going to be done I have been coming here for more then 7years and I’m very satisfied

Experiencia fantástica: It's a very professional team, and I like how they explain every process. I highly recommend it to friends and family.

Experiencia fantástica: Everyone in the office was very professional while still being friendly. My favorite aspect of the visit was …not being pressured to have work done!! So many dental offices these days are like factories, but I absolutely did not get that from this office. I’m very happy to have found you!!

Experiencia fantástica: Overall, it was a great experience! Ruth did an amazing job! Marisa and Bianca did an exceptional job and were amazing and attentive throughout the whole experience! I will definitely be referring people here to this office!

Experiencia fantástica: Amazing work the dental’s assistant and dentist treated me with so much care .came in dirty . Came out brand new man. Shout out to Nancy and Maricela the dental assistants along with HYG.Saba.

Experiencia fantástica: The staff are extremely courteous and friendly. They treat you as part of the family. Very personable. They call to mind what's most important for your care. Look forward to each visit.

Experiencia negativa: After waiting 6 weeks for authorization they still couldn’t get authorization and wanted to charge full price? What’s the point of having insurance? Why couldn’t they follow up and do their job?

Experiencia negativa: **Won’t be going back to this place EVER AGAIN.** The first time I went, I came in as a walk-in because my wisdom tooth was hurting. I have Medi-Cal, and the dentist said the tooth needed to be extracted. They scheduled me for the same day to have the dental work done. I sat there for HOURS, and once it was finally my turn, they told me I needed a different procedure and a bone graph, which wasn’t covered by Medi-Cal. So they sent me home while they submitted an insurance authorization for the procedure I needed. Weeks went by, and they eventually called to schedule an appointment, saying the insurance approved the dental work. I came in and again waited forever, only to be told that I HAD TO PAY OUT OF POCKET for the bone graph. I explained to the woman that the reason I didn’t get the procedure done during my first visit was because they were supposed to send it to insurance for approval—and they told me it *was* approved. But the lady just wanted to argue that it wasn’t and insisted I had to pay **$750 PER TOOTH** for each bone graph—**a total of $3,000** for all four wisdom teeth. I got up and walked out of the dental office.

Experiencia fantástica: Wonderful doctor Pressmen assistant Ruth vary nice kind sweet vist amazing caring staff!! I’ll send family and friends everyone really friendly makes sure your super comfortable

Experiencia fantástica: Friendly, caring, and knowledgeable atmosphere. They explained everything understandable. Very clean. Overall satisfied.

Experiencia fantástica: It's always a pleasure and great experience when I come in, the Receptionist are wonderful! Especially Estella she goes above and beyond to make sure my Visit is a good one!

Experiencia fantástica: I absolutely love this dentist office. all of the staff have made me feel super comfortable. i usually see Dr Cadet, Nancy, Marisa, and Esthela. they are wonderful hard working women :)

Experiencia positiva: I have been with desert dental for 16 years . Thank you Estella for always take care of me . Dr Sabah is awesome

Experiencia fantástica: went for an emergency visit they were very professional eased my anxiety all the staff was kind friendly. While I was waiting for paper work to see my payment plan for the work I seen other patients go up to the workers to show of the work that has been done in all good vibes here I scheduled an appt for a deep cleaning and will continue to have service done until I have a reason not to

Experiencia fantástica: This dental place was amazing. So could visit and out going .made you feel at home it was wonderful.

Experiencia fantástica: Very satisfied with the service here. Definitely will recommend to others! Thank you to Dr. Pressman, Hyg. Saba, Nancy, Maricela, Cyia, Esthela, Marissa and Janett!

Experiencia fantástica: I love This Dental office! My dentist is sooo good. I had a Root canal and barely felt any pain. He's so smart and know what his doing. This Dr. Took care of me twice. He is great. His dental Assistant she must be The he requested for me. She was so caring .She took care of me. Made sure I was Good. And comfortable. Has a Good heart. She messaged my jaw line,due time me having my mouth open a while..I tell you this lady is Awesome such a gentle and caring person..My other dental Assistant was great..Took her time with me and made me comfortable as well..She knows her work. The front Desk are patient with you. Their top of the line with their business. I will not going to any other. Dentist Office. With this type of care why would I? Thank you Hesperia dental Office. Marjorie PTS

Experiencia fantástica: I love coming to this dentist. They’re the best. Nancy and the staff are so friendly and I love my hygienist, Gigi Can’t say enough about them all thank you so much.

Experiencia fantástica: Dr. Cadet is such an outstanding dentist! She’s truly the best dentist you could possibly have She’s not only incredibly skilled but also so stylish and kind. The entire staff is amazing and always so accommodating Liz, the hygienist, is fantastic as well! I had my cleaning done today and she did a phenomenal job. My teeth feel so fresh and clean ✨ Highly recommend!

Experiencia fantástica: Thank you to this amazing staff Nancy Marisa Vero Esthela Dr.Cadet Cyia and Bianca!!!!! I have been coming here since 2014/2015 and they have provided excellent service for our entire family of 8 ! We go to their ortho and children’s facility!!! Recommend this place 10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ if you’re curious their customer service is amazing if you’re looking for a new dentist I suggest you go here!!!! They are are professional, polite, attentive and very well at what they all do from the front office to the financing department!!!!!! Thank you for serving our family’s dental needs !!!!!

Experiencia fantástica: I want to thank first and most of all these people while attending me for a root canal and my crown.Sharon from Victorville and from the Hesperia office Dr.Benny,Ruth,Nancy A,Esthella and the manager Bianca and Janeth.

Experiencia fantástica: I was very comfortable there and all the assistants were very helpful it was very clean facility and everyone there was cordial the assistant that was with me I don't know I didn't catch your name but we had a baby crying and she took off to go hold the crying baby so that it would stop crying I thought that was really nice everybody everything was taken in a timely manner and I can't wait to see the procedure that I did new dentures

Experiencia fantástica: Had an appt with Dr Rolle today! He was friendly and took all my concerns into account. Nicole is a rockstar and a ray of sunshine in that office! Marisa and Bianca were very greeting the moment I walked in. Will definitely come back!

Experiencia negativa: I would first like to say that the dentist, her helper and Gigi that I worked with last month were amazing. I give them 5 stars. They were very friendly, professional, and got me in and out super fast!! The reason for my 1 star rating is because I was given the amount my Insurance will pay for the services provided, and I would be responsible for the remaining $405. I thought it was a little expensive since I've never had to come out of pocket at a dentist before, ever. I paid the remaining amount out of pocket at the time of my visit and they completed the work. Surprise, surprise, a month later I get a bill from them, stating that I still owed an additional $129 since "my insurance didn't cover what they had anticipated they would." Their biling representative Bianca was nice and waived the $29 for the inconvenience, but I still had to pay the remaining $100. I think it's super unprofessional that I was given a price, and paid the difference, and for them to charge me more after the fact is ridiculous. I called ahead, filled out all my insurance paperwork prior to my visit. They knew what my insurance covered, and what it did not. I feel like I was given false information, and they should've waived the entire amount since they're the ones that misquoted me.