Hoboken Vets Animal Clinic
Hoboken Vets Animal Clinic is Pawsitively Dedicated: Exceptional Care, Tailored for Your Furry Friends! We know your pets are your family and we know every member deserves the best care. Our compassionate, highly skilled veterinary staff are here to help when you need us most, serving the community we love so deeply! We believe in a fear free environment and offer the highest standard of preventative care. We offer same day sick and drop off appts, advanced dental procedures, and specialty surgeries at general practice costs. There is no need to go to a surgical center, we got you covered! Call, text or book online. We look forward to falling in love with your pets!
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-19h
- Martes: 8h-19h
- Miércoles: 8h-19h
- Jueves: 8h-19h
- Viernes: 8h-19h
- Sábado: 9h-17h
Fotos de Hoboken Vets Animal Clinic
Hoboken Vets Animal Clinic: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Experiencia fantástica: All I can say—and it’s everything that people who love their pets need to hear—is that it feels less like a vet hospital, and more like family. My senior boy Clayton is dealing with chronic kidney issues, and the entire team has made me feel that they value him as much as I do. I’ve gone in and cried, hopeless, and they listened, emphasized and then given him care that made him feel and act years younger, while giving me hope. What else do you need to know? I know I have a true partner in care. Dr. Friedman is a beautiful soul; she’s smart and she loves your pets as if they are hers. It’s a very special vet clinic, and I’m so grateful for their knowledge, their skills, their humanity and their enormous hearts.
Thank you so much for your heartfelt review, Carlota. We're truly touched by your kind words and honored to be a part of Clayton's care. It's wonderful to hear that you feel like family when you're with us—that’s exactly the environment we strive to create. Dr. Friedman and the entire team are committed to treating every pet with the love and care they deserve, and we're so glad that Clayton is feeling younger and stronger. Your trust means everything to us, and we’re here for both you and Clayton every step of the way.
Experiencia negativa: The staff is exceptionally friendly and clearly care for the animals. Unfortunately, similar to most places, they do not try and help patients financially. I was charged $42 for an OTC product I could've gotten elsewhere for $18. Overall happy with the service but I would recommend pressure testing their pricing.
Thank you for your kind words about our team, Jennifer—we truly appreciate you recognizing the care and compassion we have for our patients.
We understand your concern regarding pricing. Online retailers like Chewy are often able to offer certain products at significantly reduced prices due to their size and purchasing volume. In a veterinary setting, our products are sourced through veterinary-approved distributors, which ensures proper handling, authenticity, and manufacturer guarantees—but can come at a higher cost.
While we aren’t always able to match those online prices, we are always happy to discuss options and help you find the best solution for your pet and your budget. Your feedback is valuable, and we truly appreciate you sharing your experience.
Experiencia fantástica: I am so happy I found this practice! Do not believe the negative reviews. The staff go out of their way to help you and the new doctors are simply wonderful. They are fair and transparent with costs.
Thank you for your kind words, Nina! We’re thrilled to hear that you had a positive experience with our staff and new doctors. Your support means a lot to us, and we’re dedicated to providing the best care for your pets. We appreciate you sharing your thoughts!
Experiencia fantástica: So far our experience at Hoboken Vets has been great. My dog gets seriously anxious in vets' offices since she had surgery a few years ago, but she was treated with that in mind, which I appreciated. They also allowed me to be in the room with her the entire time during her annual exam, which makes a huge difference (she's a nervous girl, especially when I'm not around). The other thing that I appreciated is that they didn't try to "upsell" to me (aside from simply asking if I wanted to get flea meds, etc., through them, which is fine). That's important--I stopped going to several other vets because they either sold (expensive) stuff my dog didn't need, or, worse, tried to push completely unnecessary tests and procedures. I love my dog, and I'll always give her what she needs, but some of the "suggestions" were just ludicrous (that was mostly at the place on Washington Street). When her lab results came in, I got an email with a very detailed explanation of them, and another one after I responded with some questions. And the staff was very pleasant. So far, so good!
Thank you so much for taking the time to share your experience, Nancy. We’re grateful for your trust and so glad to know our care made a positive impact. It means a lot to be part of your pet’s journey and to support you both along the way!
Experiencia negativa: Took out dog to this clinic for a routine shot and our dog landed in the ER. Do not trust these people with your animals.
Hi Justin,
We are truly sorry to hear about Cora’s experience and how upsetting this must have been for you. Seeing a beloved pet require emergency care is frightening, and we understand how distressing this situation was for your family.
Cora’s well-being is very important to us. While Cytopoint is widely used and generally well tolerated, we know that, as with any medical treatment, reactions—sometimes unpredictable and with no clearly identifiable cause—can unfortunately occur. That does not lessen how concerning it is when they do.
We would appreciate the opportunity to speak with you directly so we can better understand what happened, review Cora’s case in detail, and address any questions or concerns you may have. Please contact our clinic so we can continue this conversation privately and offer appropriate support.
Thank you for bringing this to our attention. Our entire team cares deeply about the pets entrusted to us, and we are truly sorry for the distress this experience caused.
Experiencia negativa: As I write this review and read other feedback, I can’t say I’m surprised to see significant negative reviews for Hoboken Vet Animal Clinic. There is also a sign in the waiting room asking clients to provide feedback in person rather than online, which struck me as unusual. My wife and I brought our French Bulldog, Lou, here for over three years, but after a recent experience we will not be returning. About two weeks ago, Lou appeared to injure his back/spine after jumping over a pile of snow. After more than a week of rest and pain medication, he seemed to be improving. However, over the last few days he regressed and ultimately lost feeling in both legs and could not walk. We scheduled an appointment and rushed him in hoping for guidance and a clear plan. When we arrived, we immediately explained that Lou couldn’t walk and that we were extremely concerned. Despite that, staff insisted we place him on the scale to get a current weight. We asked whether this was necessary given his condition, but were told they “like to have current weight on file.” After we explained we couldn’t safely do that, we were taken to an exam room. We then spent about 10 minutes walking through the full timeline and symptoms in detail while the vet took notes. Shortly afterward, the vet returned with another employee who opened with, “Tell me about Lou,” and then asked why he was there—essentially requiring us to repeat the entire explanation we had just given, while Lou was clearly in distress on the table. Eventually, we were told we needed to see a neurologist (which we understood), but the interaction lacked the empathy and urgency we expected in that moment. It felt transactional, not like a team focused on an injured animal and worried owners. Before we left, staff also attempted to sell us a physical even though Lou had one two months ago and they had the records, and they again tried to weigh him. Overall, I’m extremely disappointed by the lack of concern and compassion shown to Lou and to us during a stressful, time-sensitive situation. If you’re looking for a clinic that communicates clearly, shows empathy, and helps you feel supported when your pet is in trouble, this was not our experience here.
We’re truly sorry to hear about Lou’s condition and how distressing this experience was for you and your wife. Losing mobility so suddenly is frightening, and we understand how much concern and urgency you were feeling in that moment. Lou is clearly very loved.
Based on the symptoms described—acute loss of function in both hind legs—this is considered a neurological emergency, and referral to a veterinary neurologist was recommended as the safest and most appropriate next step. Before prescribing or adjusting medications, we are required to perform an exam and have a current weight on file to ensure accurate and safe dosing.
We’re sorry that this visit felt transactional or lacking in empathy. That is never our intention, and we take feedback like this seriously. The sign in our lobby is meant to encourage clients to share concerns directly with our team so we can address issues in real time and work toward meaningful resolution.
We truly hope Lou received the specialized care he needed and wish him the very best in his recovery.
Experiencia negativa: I waited over a year to write this : Our dog was a patient at Hoboken Vets for 5 years. We developed a strong relationship with our vet and truly loved them. Unfortunately our dog had a condition he required surgery for and that’s when things went south. About a month or so post-surgery, our dog was bleeding from the incision site. We brought him in, they gave antibiotics and a topical and that was it. The surgeon did not acknowledge WHY this may have happened. When I reached out to Hoboken Vets management team after not seeing an improvement / complications with recovery, they REFUSED to meet with me to discuss a plan of action moving forward to care for our dog. When we informed them we were leaving the practice after 5 years, they did not even bat an eye. Our dog recently had another bloody episode near the incision site (1 full year post surgery). We paid and took time to see a specialist (2x), and they indicated something may not have been fully removed during the initial surgery. So now - after the surgery, after thousands of dollars spent, recovery time, specialist costs….our dog’s condition has still not improved, and even worse, we may have to do a second surgery to FIX WHAT THEY DIDNT DO THE FIRST TIME. I believe there was malpractice, their management team is unprofessional, and because they are corporately owned and run, all this office cares about is money. They DO NOT care for the well being of your dog nor do they value relationships with pet parents. It’s extremely disappointing.
Experiencia fantástica: This place is clean, easy to get to, professional, friendly! We arrived 10 minutes early to fill out paper work and then 5 minutes later the Vet grabbed us and our puppy. Super experienced, friendly with our puppy and answered all our questions! Also the front desk girl was perfect! Was ready for us when we showed up and took care of us immediately. 10 out of 10 experience with this place. THANK YOU!
Dante, thank you so much for the amazing review! We're thrilled to hear that you and your puppy had such a positive experience with our team. We appreciate you choosing us for your puppy's care, and we look forward to seeing you both again!
Experiencia negativa: My elderly cat with chronic kidney disease had been treated here for over a year and was doing well on his long-term medication. About three weeks ago, I called after seeing that his prescription refill was denied. I was then told that the vet we’d been seeing was no longer with the practice and that we would need an appointment with the new doctor. I understood that policy and explained that we had just moved an hour away and simply needed a small refill to keep him stable & comfortable while we waited for an appointment with a new vet. The staff member on the phone was condescending and ended the call with, “Good luck finding that medication for your cat.” No short refill was provided, so he had to go a few days without his medication. We eventually were seen elsewhere, but he caught a virus soon after that appointment and passed away within three weeks of me calling this office for the medication refill. I’m not blaming this office for his death, but I do expect a veterinary clinic I’ve spent thousands of dollars with to show basic compassion and provide reasonable continuity of care for a chronically ill senior pet. The lack of compassion and professionalism during such a vulnerable moment was unacceptable, and I would urge you to go literally anywhere else for your pet’s care. My response to management: #1 I was never told that our last refill would be our last refill and I was never even told that our vet left. The fact that you’re making excuses here an even lying about what was communicated to me is incredibly unprofessional. #2 the review I left had nothing to do with your policy. I understand and respect the policy in place, though I do think that policies should bend based on the situation and our situation was that our cat was old, sick and just needed his meds. The last thing he needed was the stress of going to the vet. My review was solely to inform both management and the public that the experience I had with the front desk staff member was incredibly rude, indifferent and unhelpful and this type of service will ultimately lead to the demise of this business. In the words of your front desk, “good luck”.
We are truly sorry for your loss and understand how difficult this time is for you. We would like to clarify that we had not seen your cat for over a year, and in July of 2025 we informed you that the it would be the last refill provided without updating the exam. In order to ensure the safety and well-being of our patients, we require an examination before continuing any prescription refills, especially for chronic conditions. We need to know the severity of the disease in order to appropriately prescribe medications. This policy is in place to make sure pets receive the best possible care. It is never our intention to upset our clients but we must do what is best for our patients, which is why we advised you to seek veterinary care local to you so you can safely receive further meds before you ran out of your current weeks worth.
Experiencia fantástica: Wonderful help with my new kitten
Thanks for the review! Our team appreciates it.
Experiencia negativa: This place is terrible. The receptionist is usually pretty friendly. Their turnover is incredible. My dog has been seen by multiple vets there because the vets don't stay. My yorkie had a small discoloration on her nose. They guessed what it could have been. I took her in to be seen twice, but by the time they referred me to a dermatologist (6+ months later) that small discoloration had quickly spread and it was diagnosed as a mast cell tumor, cancer! It had doubled in size by then. They don't care about your pets here. They are entirely motivated by money. The owner of this clinic is horrendous! Even if you pay with care credit, they ensure it's paid in 6 months. Forget having financial hardships. Thank God I have excellent pet insurance. If not, I would have been homeless. Take your pet elsewhere; this is not it!!!!
Thank you for sharing your feedback. We understand how concerning it can be when a pet’s health changes. After reviewing our records, we see that your last visit with us was over four years ago. While we cannot speak to the specifics of your situation, we appreciate you taking the time to share your perspective.
We wish you and your yorkie the very best moving forward and hope she continues to receive excellent care and support.
Experiencia fantástica: Dr. Devon and his technician were great! He were recommended by friends that live in town. They not only conducted a wellness exam but were able to answer any questions I had as a new pet owner. Look forward to coming back in a few weeks and feel very confident in their ability and knowledge.
Thanks for the 5 stars! It means everything to know you're happy with our care!
Experiencia fantástica: Dr. Madara is the best in the game. Takes time to explain the treatment plan and made us feel well cared for. 10/10 recommend!!!
We are grateful for your wonderful review!
Experiencia negativa: They only want money. Want two weeks ago to get my dog vaccinated,then return for a follow-up vaccine. I was charged 81 dollors for the exam and 10 for medical waste disposal. On the follow up visit, I was charged again 81 dollars for a exam when my pet was just seen two weeks ago, and already had a exam. I could have had all my dogs vaccine on the same day, but they suggested i return. The follow-up visit was more expensive then initial visit. Ask to see your receipt before agreeing to anything !! They try to sell every vaccine under the sun to your pet. If you LOVE YOUR DOG, DO NOT TAKE THEM TO THIS VET. Their entire interest is pushing vaccines, meds and procedures to turn a buck. Also once you give them your email address, you will start getting advertising promotion for pet meds, supplements, prevention meds.,etc
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify.
Our team follows strict veterinary guidelines and protocols, especially when treating very young puppies. Vaccines are administered in stages to ensure your pet’s safety and immune system response, which is why a follow-up visit was recommended. The second visit included additional vaccines appropriate for your puppy’s age and health status, which is why the cost differed from the initial visit.
Regarding the exam fee, each visit includes a comprehensive wellness check to ensure your pet is healthy enough to receive vaccines. This is a standard part of our care process and is billed accordingly.
Our goal is to provide transparent, high-quality care—not to upsell unnecessary treatments. Any recommendations we make are based on your pet’s individual needs and current veterinary standards.
As for promotional emails, these are optional and intended to help pet owners stay informed about preventative care. You can unsubscribe at any time.
We truly care about the health and well-being of every pet we see, which is why we follow a gold standard of care. If you’d like to discuss your experience further, please don’t hesitate to contact our office directly.
Experiencia negativa: Worst place! They don’t care about the pets just the money! Staff doesn’t even say good morning when you walk in. My dog hurt her paw, they let me wait 40 mins to speak to the doctor just to tell me he won’t see my dog! I wasted 40mins for nothing!!! The next vet I called literally said just walk in! When my child is sick,her pediatrician sees her that day, they don’t send me to emergency room like these horrible people suggested for my dog!
Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to provide some context. On the day of your visit, you arrived approximately 30 minutes before the doctor was scheduled to begin seeing patients. While our team offered the option to wait, we understand that you preferred not to do so. Given the urgency of your pet’s condition and the doctor’s availability, we recommended seeking immediate care at an emergency facility to ensure your dog received prompt attention.
We strive to treat every pet and client with compassion and respect, and we’re sorry if our communication fell short during your visit. Your feedback helps us improve, and we wish your dog a speedy recovery.
Experiencia negativa: HEADS UP FOR ALL PET OWNERS! Hoboken Vets OVERDOSED my cat with Revolution Plus & prescribed too many off-label (for cats) ear drops. Now he is considered epileptic. Both of my cats were patients of Hoboken Vets Animal Clinic since 2020, & I had positive experiences until 3/5/24. On 3/5/24, my healthy 3.5-year-old, Flynn, was treated for an ear infection and given mometasone ear drops (off label for cats) & Revolution Plus *in case of* ear mites. I later found out that a swab test could have been performed to rule out the mites. That night, he developed VERY strange behavior & began to sluggishly tilt his head, cry loudly, sporadically run/scratch all over the house, & urinate all over himself while his pupils were severely dilated. This frightening episode lasted about 2-3 minutes, & he proceeded to excessively pant & shake for about an hour; he hid for the remainder of the night/early morning & stared blankly every time I checked on him. I immediately called the emergency clinic & they advised me to bring him in if another episode occurred. Flynn has never had anything like this before & his behavior didn't return to normal until later in the morning. Upon looking at the invoice, I noticed that he was given a Revolution Plus dosage for the 11.1lb-22lb range & he only weighed 10-10.6lbs!!! I immediately called the office the following morning & spoke with an attending vet who admitted Flynn was overdosed but assured me that the Revolution Plus is safe; she couldn't determine whether he had a seizure without video proof. She advised me to monitor him & record it next time. The FDA lists Revolution Plus as part of the Isoxazoline Class, "associated with neurologic adverse reactions", yet the vet who administered it to Flynn failed to mention these side effects & the attending vet I spoke with repeatedly assured me of its "safety". The director of the clinic called me, apologized for the situation, & insisted that the records show he weighs 12lbs & was not overdosed, likely experiencing "pre-seizure symptoms". I reiterated that the records were outdated as the vet during the appointment weighed him & he was 10lbs. I weighed him myself at home & he was 10lbs. The director offered a complementary checkup & bloodwork by the same vet who overdosed Flynn & assured me she would look into how to reverse the Revolution. They refunded that entire appt, but I spent thousands of dollars fixing this error. This was careless and avoidable. The vet who overdosed Flynn with Revolution Plus also called me to apologize for the "mistake", but insisted it wasn't considered an "overdose". However, the vet called the drug manufacturer to report the "adverse event" 2 weeks later. Hoboken Vets misled me, claimed there was no overdose, failed to provide discharge instructions/side effects, insisted Flynn did not experience a seizure, yet proceeded to report the adverse event to the drug manufacturer. Flynn ended up being put on steroids for 8 weeks as he wasn't able to keep food down and continued to lose weight. UPDATE: It is now June '25 & Flynn has since experienced 3 additional severe Grand Mal seizures despite never having exhibited any neurological issues prior to the 3/5/24 appt. I'm disappointed in the mishandling of the entire situation. On top of being told my cat was overdosed by the 1st vet & then assured he was not overdosed by the director & the vet who overdosed him, my reasonable concerns for a seizure were dismissed due to no video evidence. I attached clips from his most severe episode in Jan. '25 which are strikingly similar to the episode he experienced hours after the 3/5/24 appt. For any returning customers, I URGE you to look into the side effects of all prescribed medications, ensure your vet is administering the CORRECT dosage, & updating records. Ask questions and be your pet's biggest advocate. Flynn now suffers permanent damage, and it has drastically affected his wellbeing and my lifestyle. I hope no one else's pet suffers like Flynn.
Experiencia fantástica: Always a great experience. The medical and office staff provide excellent friendly service and genuinely care about your pets.
Hope, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our team appreciates your kind words.
Experiencia negativa: I had posted a negative review of this veterinarian “shop” years ago and miraculously they were able to remove it. If you LOVE YOUR DOG, DO NOT TAKE THEM TO THIS VET. Their entire interest is pushing vaccines, meds and procedures to turn a buck. My dog almost died. He had an allergic reaction to the flu vaccine which they pushed on me. My dog had Lyme disease. Within 48 hours my dog became limp and had serious diarrhea. He was rushed to the ER and remained there for 11 days. He almost died. The doctors reviewed the contraindications with the flu vaccine administered and it was not tolerable for dogs who had prior Lyme. They were egregious in this decision and unethical to push it on me. I eventually contacted the Hoboken Vets Clinic and they ignored my complaint. Their director finally called back and took no accountability for their egregious action. I ended up calling the pharmaceutical company that makes this vaccine and they paid for half of my emergency vet bill costing me over $10k. Do NOT take your dog here. Find a reputable animal care facility.
Hi L. Sadeghi, Thank you for your feedback. We appreciate you taking the time to share your experience from 5 years ago. We wanted to let you know that our practice has been under new ownership for the past four years, and we have a completely new team of doctors dedicated to providing the best care possible. We would love the opportunity to welcome you back and show you the improvements we've made. Please feel free to reach out to us directly if you have any questions.
Experiencia fantástica: We couldn't recommend Hoboken Vets Animal Clinic more! They have been nothing but friendly and accommodating for our puppy... Always are flexible with appointment times and are great with giving us reminders on vaccinations/yearly check ups! :)
Thank you so much for taking the time to leave us this review. Your feedback means a lot to us!
Experiencia fantástica: Hoboken Vets Animal Clinic is AMAZING!!! Dr.Devon is just wonderful. My fur baby was diagnosed with diabetes and he answered all of my questions and concerns. He was very patient and supportive.
Thank you so much for taking the time to leave us this review. Your feedback means a lot to us!
Experiencia fantástica: Can’t thank Dr. Dev enough for all of his help in treating our dog last week. He (and the entire office) were very accommodating and reassuring during our emergency and helped our dog recover quickly
We appreciate your kind words, Joe. Thank you for trusting us with your pet’s health and for sharing your experience with others. We look forward to continuing to serve you and your furry friends. ❤️
Experiencia fantástica: As a new resident of Hoboken, I am so very happy to have found Hoboken Vets Animal Clinic. Excellent care and diagnosis of my cat Jeter's recent injury by Dr. Dana Alazzeh. Donna Mullin
Hi Donna, Thank you for taking the time to provide us with a review of your experience at Hoboken Vets Animal Clinic. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!!
Experiencia negativa: I would never trust your fur babies in their care
Hi Eliza, We take all feedback seriously and strive to provide the best care for pets and their families. However, we were unable to find any record of you visiting our hospital as a client. If you have concerns or questions, we’d love the opportunity to address them directly. Please feel free to reach out to us at (201) 559-5133 we can better understand your experience.
Hoboken Vets Animal Clinic is dedicated to providing compassionate, high-quality care, and we welcome the chance to assist you in any way we can.
Experiencia fantástica: We love Dr. Friedman and all the staff at Hoboken Vets! Our puppy Gobi loves them so much that if we walk past the office, he pulls HARD towards the door haha. Dr. Friedman is very thorough, knowledgeable and sweet with our baby. She takes her time with us and we never feel rushed. He has needed some minor sedated procedures, imaging and blood work there and I feel that he has always been well taken care of. I know that because he never seems afraid or sad afterwards. He tries to go back inside the clinic LOL
We’re truly grateful for your thoughtful review, Tina. It’s incredibly rewarding to hear that our team’s dedication to providing compassionate and high-quality care has made a positive impact on you and Gobi. Thank you for taking the time to share your experience, and thank you for choosing us to be your trusted veterinary care provider!
Experiencia negativa: I recently encountered unprofessional behavior from a front staff member who not only appeared disinterested but also outright refused to provide proper service or care. It was clear that they were unhappy in their role, which significantly impacted my experience. If an employee cannot maintain basic professionalism and fulfill their responsibilities, it might be worth reevaluating their position. Customer service is essential, and this was far below acceptable standards.
Hi Donaldson Trading, we appreciate your feedback. We're committed to high standards of customer service and have investigated this issue internally. We would love to discuss what lead to this interaction with you further. Please reach out to us so we can.
Experiencia fantástica: I can’t say enough about how GREAT Hoboken Vets have been to our two girls. Our dog Zoey (Shih Tzu) has had health issues all her life, she’s 8. The Dr Friedman, Dr Dawn, and Surgical Nurse Nicole have given Zoey a new life. She has had two major surgeries with them and now acts like she is a puppy again. Zoey had 40 teeth removed, Nares surgery, Cyst removed off her neck, and has been in water therapy for her back legs that pop out of place. Not only is her health 100%, she’s happy! These three women hold a special place in our hearts.
Thank you so much for sharing your heartfelt experience, Petrina. We're honored to hear how much of a difference Dr. Friedman, Dr. Dawn, and Nicole have made for Zoey. It means the world to us to know she's thriving and happy, and we’re thrilled to have been part of her journey back to health. We'll be sure to share your kind words with our team—they will be touched to know they hold such a special place in your hearts. Wishing you and Zoey many more joyful, healthy years together!
Experiencia fantástica: Ive been bringing puppies here since 2023 and the treatment and service has always been great. Knowledgeable Drs who answer all questions and love the animals they treat, friendly service up front, and two successful spayings. Icing on the cake is that my insurance company was rejecting a claim stating a slight heart murmur uncovered by staff was an illness and thus not covered by my policy. The Dr took her time to write a letter to my insurance company explaining why the murmur was not an ilness which led to the insurance company to approve, saving me $1,000. I love this place and highly recommend
Thank you so much for your wonderful review, Stephen! We're delighted to hear about your positive experiences with our team and that your concerns with the insurance claim were resolved. Our doctors are dedicated to providing the best care for your pets, and we appreciate your trust in us. Your recommendation means a lot, and we look forward to continuing to serve you and your puppies!
Experiencia fantástica: Everyone at the clinic was very friendly and helpful. And very welcoming to my pet and I.
Thank you for allowing us to be a part of your pet’s wellness journey, Timothy!
Experiencia fantástica: Hoboken Vets Animal Clinic has been absolutely amazing taking care of my dog. The doctors and staff are all incredibly invested and caring, and have wonderful bedside manner. I would strongly recommend this office to any pet parent!!
Brittany, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, and our team appreciates your kind words.
Experiencia fantástica: I brought my cat in today and I’m so happy with our visit. The staff is so friendly and welcoming. Dr. Sydney Friedman is an angel. My cat was so calm inside the examination room. Let everyone pet her, was sitting calmly the entire time and didn’t even cry during her shot. That is absolutely not like her at all, she’s a little drama queen. I cannot recommend them enough! What are usually very stressful trips to the vet turned out to be the most positive and pleasant one we ever had!
Hello Leona, We appreciate your positive feedback about your experience at Hoboken Vets Animal Clinic. Mishka is the absolute CUTEST and we are so happy she enjoyed herself :) Wishing you two safe travels and hope to see you soon!!
Experiencia negativa: Insanely expensive. Tried to charge me $950 for a skin infection. I was in the office 15-minutes and the bill ended up at $600 because I wouldn't agree to bloodwork. Horrible experience and they should be ashamed for preying on pet owners with those insane prices.
Hi David, we're sorry to hear you are unhappy with your experience. We aim to provide transparent pricing for all services and always leave clients the option to be seen elsewhere if it better fits within their budget. We wish you and Ed the best of luck in finding a practice better suited to your needs. - HVAC
Experiencia fantástica: Highly recommend the techs and vet wrre amazing and continued to do amazing even after my visit. Booking an appointment on the site was super convenient and easy. Their follow-up attention is also great and definitely not overpriced. Overall, if you don't have a vet for your pet, this is one to consider.
Hi Amanda, Thank you for taking the time to provide us with a review of your experience at Hoboken Vets Animal Clinic. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!!
Experiencia positiva: They have been fine but they often forget about you. When they say they will call you back they never do.
Hello Dalia, We are so sorry to be reading this, but are also slightly confused since according to our records it has been well over a year since you have visited us. Please contact us at [email protected] with more information so we're able to best assist you and rectify this situation. Thank you.
Experiencia negativa: Don't go there. Randomly put periodontal desease in my cat's last year notes during this year visit, which was supposed to be in this year's notes. There were no issues or complaints past year and insisted on dental cleaning. Got. 2nd opinion in two other clinics - no reason for dentap cleaning and no symptoms of periodontal desease.
Hi Anna, We strive to provide accurate and helpful information to our clients, which can include their pets periodontal disease when seen. We are sorry that your pet insurance company is refusing coverage based on the exam notes from the last 2 visits. We hope you are able to get coverage in the future.
Experiencia fantástica: This place continues to be a gem… my dog has a ruptured cyst on her back and Hoboken Vets took her in, diagnosed her, treated her, and surgically removed the cyst all in a three-hour span. Fantastic work by the entire team. Thank you. A+
Ilya, we are thrilled to hear about your positive experience at Hoboken Vets! Our team is dedicated to providing exceptional care to all our furry patients. Thank you for trusting us with your dog's health and for taking the time to share your feedback. We look forward to seeing you both again soon!
Experiencia fantástica: Dr. Devon is an amazing vet. Love how the fuss over my dog every time. She loves going there.
We really appreciate you taking the time to leave us a 5-star review, Michael!
Experiencia fantástica: Very organized and friendly staff! I really appreciated Marissa being so helpful! Would definitely recommend!
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Experiencia fantástica: From the moment you walk into Hoboken Vets you are welcomed by a very attentive and sensitive staff. I brought my pup Logan in to check out a spot on his neck. Luckily I met with Dr. Friedman who found it was just a scab. However upon further examination she discovered that Logan had a cracked tooth with an exposed nerve. Dr. Friedman deduced that I am a total Helicopter Dad and said “don’t worry, we’ve got this”. She immediately scheduled the operation. The entire team treated Logan like he was their own and most importantly kept their promise. They did an amazing job and Logan is recovering more rapidly than my wife and I expected. Don’t trust your loved one with anyone else. Hoboken Vets Animal Clinic is the very best.
We are truly grateful for your 5-star review! Your kind words mean the world to us. Thank you for entrusting us with your pet’s care, and thank you for sharing your experience with others. We look forward to serving you and your furry friend for many years to come!
Experiencia fantástica: Dr. Madara is great! He’s really patient and caring and thorough. He explains everything he’s thinking and doing. I trust him and his diagnoses. We appreciate everything he has done for our cat and will keep coming back to him!
We’re so grateful for your feedback and for choosing us as your pet’s healthcare provider!
Experiencia negativa: The staff at this vet clinic are very incompetent. After adopting a puppy from a rescue, I immediately took it to this vet for a check-up and vaccinations. I always arrive on time for my appointments, but they make me wait for over an hour each time. I don't understand the point of scheduling an appointment if the doctor is not available. Additionally, they scanned the medical record provided by the rescue, but every time I need to buy deworming medication, they say they can't find my heartworm test. They always ask me to retake the test at the clinic. However, the heartworm test is clearly on the second page of the medical record, and they never update this information in their system, repeatedly asking me for the medical records.
Hello Zequn, Thank you for taking time to leave a review, your feedback is very important for us and helps us to take action and improve. We're very sorry that you didn't have a great experience with us. Our records indicate by the time stamps on Willie's medical records indicate that on all but 1 occasion your pet's appointment started a few minutes before it's scheduled time, with only one instance of a wait more than 40 min when the appointment was scheduled with the medical director. We strive to provide service and accommodate every furry baby, this includes unplanned emergencies and walk-ins. Our medical team reviewed Willie's medical records and corrected information about Heartworm test, due to the fact that a record of the test was hand written on the Rabies certificate which is very uncommon, and doesn't show lab results or the actual date the test was done. We apologize for repeatedly asking for the actual lab test to withhold the highest standard of care. We emailed over your pet's medical history for you to review. Please reach out our practice manager at 201-559-5133 if you would like to discuss further or have any additional questions.
Thank you!
Experiencia fantástica: Always so responsive, kind, and thorough. Love this clinic!
Thank you for the 5-star review, Kelly! Your support means a lot to us!
Experiencia fantástica: So far so good. The staff is always friendly and very helpful. Every time I take my fur baby there, we were never rushed out or even made us feel that they are rushing us out which is a big plus for me as I expect that from my own doctors so I also expect that for my fur baby. I always get answers to my questions.
Thank you, Stella, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy you had a great visit!
Experiencia fantástica: I had a wonderful experience with Dr. Amy Kantor and Alyx when my cat Beau got very sick recently. They both have incredible bedside banner, and were very professional and knowledgeable about his situation. They both remained very accessible throughout the entire ordeal, keeping open lines of communication every day as we monitored his progress. Dr. Kantor took the time to explain everything to me in immense detail, but also in a way that kept me calm and reassured. I felt very safe having him in their hands, and they treated him like the fluffy king that he is. Happy to share Beau is recovered and doing great!
Thank you, Sarah, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy to hear that Beau is feeling better!
Experiencia fantástica: Far and away one of the best Vet practices I've ever been to in the last 20 years. The front desk staff is lovely and extremely helpful, kind, and flexible. The vet techs are incredible at their jobs and wonderful with patients and their owners, and Dr. Dawn especially is fantastic. She saved the life of our cat Milo!!! (He fully stopped breathing and they got him back). We don't see anyone else. If you have a cat, especially with health issues like FIV, I can't recommend her highly enough. But PLEASE do yourself a favor and get PET INSURANCE. It will save your bank account, regardless of the vet you see.
Emergencies with your fur babies are always a scary experience. Rachael, we are so grateful you took the time to leave us this review. We really appreciate you being a part of our family and are so happy to hear Milo is feeling better! Please don’t hesitate to contact us with any questions or concerns!
Experiencia fantástica: I love this place. They're close by, extended hours, never an issue booking an appointment and the staff is professional and very thorough. I especially like the follow up calls, texts and email messages. It might be a bit pricey for some but you cant beat the fact that it's in the neighborhood and they're always available.
Experiencia fantástica: They are the best. Always responsive via text, helpful in letting me know when CJ is due for a visit/shots and make me feel like my dog has top quality care. Highly recommend!
Thank you for the 5-star review, Nick! Your support means a lot to us. We are always here for you and CJ when you need us!
Experiencia fantástica: Was my first time there yesterday, I took my princess Coni, Dr. Dawn and her vet assistant took care of her, they were so nice and you can tell she has experience. lovely service overall also the front desk, I had a tide budget and questioned something about my bill and they double checked with the best attitude , thank you sweeties!! They do nail trimming for guinea pigs
Thank you so much for taking the time to leave a positive review of your experience with us, Lourdes. Our team sincerely appreciates it!
Experiencia positiva: They're very experienced and very careful with the animals but it could be a little expensive
Experiencia fantástica: I just moved into Weehawken from Ct. One of my concerns was finding a good bet for my Senior Doberman, I had used the same vet in Ct for over 30 years. Sydney is an excellent vet and I was lucky to find her. I took my dog in for what turned out to be a pink eye. In discussing my dogs arthritis, Sidney made a recommendation for a new drug which requires a monthly shot. It made an immediate positive impact for my dog, Also staff is very friendly. Only issue is parking availability near the clinic. Welcome to New Jersey
Thanks so much, Tom, for the support! We appreciate you taking the time to leave us this 5-star review. We always strive to provide the best, most compassionate care to the animals of our community. Please do not hesitate to contact us if you have any questions or concerns!
Experiencia positiva: Pretty pleasant experience. We were able to make an appointment for the same day despite needing an appointment on the day before the New Year's Eve and Dr. Amy Chan and the other staff that helped us were very helpful. We had to make a visit due to our cat peeing on our bed 3 times in 24 hours and we were pretty scared that it was something potentially lethal, so per some recommendations from some other vets, we frantically tried to find vets that were open on a Saturday at 4PMish. I would have appreciated more transparency for the rates as what we were charged was about $150 more than what we were told on the phone but to be fair, rates were around the market rates for the area, and still lower than emergency vets. Another reason for one star off is it took 4 days to get an answer to some follow-up questions we had despite multiple follow-ups. But again, overall, it was a pleasant experience.
Thank you for sharing your feedback and for choosing our services during a time of concern for your cat. We appreciate your understanding of the holiday timing and the challenges of finding an open clinic. We apologize for any confusion regarding the pricing and the delay in responding to your follow-up questions. Your comments are valuable, and we'll use them to improve our communication and service. If you have any further concerns or need assistance, please feel free to reach out. We're here to help and appreciate the opportunity to care for your pet!
Experiencia fantástica: The entire team was absolutely wonderful with Catterina. Thank you so much for bringing her back to health and taking care of her feisty self. I can't thank you all enough.
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Experiencia fantástica: Dr. Dawn is my favorite vet my cat Binx has ever seen. She’s so smart and gives realistic recommendations. I trust her with Binx’s care more than anyone else. I wish she was also a human doctor so I could see her too . She is always patient and gentle.
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Experiencia negativa: Hoboken Vets is great for routine exams and vaccination needs if you live in the area but be aware that they charge extremely high costs (2x higher than others in the area) for other procedures (x-rays, bloodwork etc) and the surgical specialists (Red Bank) that they refer you to charge at least 3-4 times higher than other places. Always seek second opinions and do not get taken advantaged of during vulnerable times.
Experiencia fantástica: since bringing alpha here to see dr Devon for his first new vet in years we were blown away by the care, compassion and concern they have for the pets, Dr Chan also has seen Alpha and my Kenzo and Skeeter and is so incredibly thorough and patient, explains everything impeccably. They really treat your pets as your babies as all vets should. They care and stay with you through the process and beyond and are very open to answering any questions. im really blown away at how great they are, the entire, well staffed, place is clean bright and positive. I have nothing but great appreciation for their care for my babies!!!!!! thank you so much for all that you do!!!!!!
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Experiencia fantástica: Love you guys; doctors, nurses and staff! But hoping to see you for rabies and other general vaccinations only no illnesses and injuries please
Thank you so much for taking the time to leave a positive review of your experience with us, Cana. Our team sincerely appreciates it!
Experiencia fantástica: Dr Dana was able to give us a great diagnosis for our pet Keisy, no other vet was able to help us out with this, very happy with her knowledge and with this clinic, I felt that they were not after our money, they really wanted to help us and at the same time wanted to help us save money, will definitely be coming back
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Experiencia fantástica: Dr Madara is very thorough and took very good care of teddy and was very gentle cleaning his ear from the infection he had. i look forward to using him as a vet for other issues my dog may have
Thank you for taking the time to leave such a positive review. Our team appreciates it! Providing Teddy with the best care is our priority. We are happy you had a great visit!
Experiencia positiva: Good most of the time, but oftentimes we cannot get our regular vet on schedule
Thank you, Miguel, for your 4-star review! We would love to know how we could have made your experience 5-star. If there is anything we can do, please let us know!
Experiencia fantástica: The exotic vet was very good with my rabbits! Even my rabbit that refuses to be held and jumps all over the place! It seemed like she actually cared about their well-being which was nice
Thank you for your 5-star review. We are grateful for your support!
Experiencia fantástica: Highly recommend! Dr. Madara and the vet technician were so attentive and sweet to our 2 cats who were scared, but at ease by the end of the visit. The entire staff was so friendly, it was a really great experience!
Thank you so much for the 5-star review. Our team really appreciates it, Meghan!
Experiencia fantástica: Doctor and staff are the greatest. Vets and Staff are extremely compassionate, friendly and they go above and beyond.
Thank you for the 5-star review!
Experiencia fantástica: Great communication and cleanliness. You can tell that the technicians/vets/receptionists are animal people! It’s scary bringing a cat to the vet because cats are so uncomfortable in new settings, but they gave him a churu treat while he got his exam and shots and he honestly had a great time! We also had a photo shoot during his visit!!
Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. We look forward to your next visit, Sarah!
Experiencia fantástica: I love this place and the people. So much that even after I moved from Hoboken I still make my way out to this clinic, it’s just worth it. You all are the best :) Thanks for caring for my little fur baby.
Thank you for the 5-star review!
Experiencia fantástica: What a find! We were referred to Dr. Amy Kanter to take care of our injured dog, and are so grateful! She cares about her patients and their people. Outstanding skill, and a truly above and beyond approach to her calling.
Thanks so much for the 5-star review. We appreciate your support!
Experiencia fantástica: To all of the staff at Hoboken Vets Animal Clinic and especially Dr. Kantor — thank you! Our dog needed specialized surgery and drove from NYC specifically for Dr Kantor and her team. Not only is the team highly knowledgable and best-in-field, but they are kind, caring, and patient through the entire process. We are forever grateful to the whole team and we're so happy that our big bud is back on his feet (literally!). <3
Thank you, Scott, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy you had a great visit!
Experiencia fantástica: Great experience. Nice and kind to Shira :)
We are delighted to hear that you enjoyed your visit, and we will strive to continue exceeding your expectations in the future, Shirley!
Experiencia negativa: If you want a vet that is constantly trying to upsell rather that taking care of your pets actual needs, then this is the one for you. In the past couple of weeks I booked a routine annual technician visit at their suggestion to renew heartguard prevention medication. The day before that appointment they texted me asking why I was coming in which was quite unprofessional in itself. I reminded them of our conversation, to which they responded by seeking to upgrade it to a full vet appointment to include some of the voluntary vaccinations for which my dogs didn't require. Finally they tried a third time by saying they couldn't do the heartworm tests without an annual physical, 8 months after my dogs last annual physical with them. I was told they now require 6 months physicals even if there are no concerns. I take great care of my dogs and despite knowing that Hoboken vets animal clinic were trying to milk my bank account, I decided to share my dog records with two other vets to get a second opinion. Those vets confirmed that they were up to date on all vaccinations, in addition to being fully up to date on flea, tick, and heartworm prevention etc also, and concluded that the vet in question was indeed trying to charge me for unnecessary visits and treatment. I have now moved on and would kindly warn others of falling into this trap.
Experiencia fantástica: The staff was attentive, informative, and caring for my cat, who had an ear infection that has already mostly cleared up a couple days after the visit.
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us, Mike!
Experiencia fantástica: Love Hoboken vets! Always so responsive and easy to make appointments, and never feel upsold or like they’re adding on unnecessary items for Sunny. Quick and easy, in and out- especially with the new booking system they installed. We love having our vets right here in town, within walking distance
Thanks so much, Christina, for the support! We appreciate you taking the time to leave us this 5-star review. We always strive to provide the best, most compassionate care to the animals of our community. Please do not hesitate to contact us if you have any questions or concerns!
Experiencia fantástica: Always responsive, staff is polite, doctors are expert. What else one would expect. Thank you guys!
Thanks so much for the 5-star review. We appreciate your support!
Experiencia fantástica: The absolute best! I wouldn’t go anywhere else.
Thanks so much for the 5-star review. We appreciate your support!
Experiencia fantástica: Very attentive staff and they genuinely care to help! I will always recommend them.
Thank you for the 5-star review! Your support means a lot to us!
Experiencia fantástica: Everyone was exceptional. I loved the time and attention that both the vet tech and doctor took with my dog and how they made sure to make him comfortable and have a pleasant experience with them. I loved the positive association atmosphere created for my dog and the care given to my questions and concerns.
Thank you for the 5-star review! Your support means a lot to us!!
Experiencia fantástica: Everyone is always so nice and caring. Boomer actually loves going to the vet which is not something I expected but love that hes so comfortable going. He pulls me in there when he realizes where he is. Thank you for taking such good care of my boy
Thank you, Jamie, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy you had a great visit!
Experiencia fantástica: I wish more owners would leave a review as I see so many regulars, me being one of them and we never seem to have any issues ♀️ I love their pharmacy and their online services, they are very fair and transparent with prices. I have been to cheaper clinics that don't have good customer service and I've over paid in the long run cause my past vet couldn't solve the issue my pet was facing. Shout out to Dr. Friedman and Kantor they make it easy to understand what's going on with my fur babies
Thanks so much, Jay, for the support! We appreciate you taking the time to leave us this 5-star review. We always strive to provide the best, most compassionate care to the animals of our community. Please do not hesitate to contact us if you have any questions or concerns!
Experiencia fantástica: I really love this place, it's clean and comfortable. The staff has accommodated me and my over the top pets even when they didn't have availability. Their front staff is great and the doctors/ techs work hard to make sure my pets are taken care of. Unfortunately they don't yet see exotics but once they do the only place I'd bring them is here!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, and our team appreciates your kind words.
Experiencia fantástica: Absolutely love this vet. It took 4 vets and a number of horrible experiences in the area to finally find Hoboken Vets Animal Clinics. All of the doctors and techs here are friendly, remember who we are, and offer incredible service to us whether we are in office or over the phone. We were, unfortunately, trying to determine if our 10yr old golden retriever, Bailey, needed to be put to sleep. It was an extremely stressful and emotional two weeks of trying everything we could and the vets here took the time to call us every day and offer their opinion and guidance on the very tough situation we were in. Special mention to Dr. Dawn who spent a number of hours on the phone with us that week. Unfortunately, we had to put our Bailey to sleep. We were asked about how we were doing the next time we brought our other dog in for a check up and they remembered all the details. Another special mention to Dr. Alazzeh who makes us feel welcome and like we matter to her. She definitely goes above and beyond to make every visit feel special. You could tell she experienced the heart desk of Bailey’s loss with us. She remembers who you are and you definitely aren’t just the next payment, as I’ve experienced with other vets in North Jersey. We’re moving to Westchester County, and I will still make the drive to bring my animals here for care. Highly recommend.
Allyson, we are thinking about you and Bailey. Losing such an important part of the family is never easy. We are happy our team was able to help you during this difficult time. Your positive review means so much to us!
Experiencia fantástica: I have been a long time client of Hoboken Vets Animal Clinic and they are hands down the best vet in town. Anytime my pets were in need, they were able to help me. The staff are always kind and personable. They take the time to get to know each animal and it is very comforting seeing how much they all care.
Thank you, Francesca, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy you had a great visit!
Experiencia negativa: DO NOT RECOMMEND IT! My baby jack Russell is a sweetheart. She is loving, kind, polite very quiet and friendly. Today we had the worst Vet visit! They were so ruthless with her. Grabbed her so hard that almost choking ( she couldn’t breathe, her eyeballs turned red, she peeing on the table of how much stress she went through! ). They didn’t even try to find an alternative method of treatment, like being nice and gentle! They were treating her like she is a wild tiger. Zeros understanding of how to work with animals and their behaviors. So absurd that that not all Vets are TLC and fear-free! Never go there !!!
Experiencia fantástica: My dog had severe allergies. They vet and tech were both extremely friendly and made my dog very happy and comfortable. His allergies cleared up and he has been much happier since.
Thank you, Juan, for taking the time to leave such a positive review. Our team appreciates it! Providing your pet with the best care is our priority. We are happy your fur baby is feeling better!
Experiencia negativa: Earlier this year one of the vets told me my cat had cancer and only had a few months to live. After 7 months of thinking that "today is the day" but seeing no changes in my cat, I decided to get a second opinion. Not only did this new vet tell me that my cat DID NOT HAVE CANCER, but reviewing all the tests/scans said that I paid way too much for all the work and did not need most of it. Thank goodness I didn't give her the chemo! I do not wish the emotional turmoil this place gave me for most of this year on any other pet owner.
Experiencia negativa: They scheduled my puppy for a cherry eye surgery and called back a few days later to apologize, saying that they don’t actually have any vets who perform this surgery there, but if I wanted, “they could maybe try.” On another occasion, Dr. Gjokai (I’m not sure if she is still with the practice) told me to “Google” something when I was seeking medical advice from her for my puppy, saying I could probably find the answer there. They diagnosed incorrectly and provided unnecessary medication. It’s unfortunate they were able to load up on 5 star reviews in their opening months due to friendliness of front desk staff. If I can help keep another pup safe, then the energy I spent on writing this review was worth it. *updated with a response to the comment from Hoboken Vets Clinic below: Yes, a neighbor of mine shared with me that you had cancelled a surgery for their dog a month or so ago due to an “investigation” (?). It reminded me of the incident I had when scheduling the surgery for my dog. They received the info from you via email, no phone call. This is just one of their stories, and one of many accounts that I have heard from others in our Hoboken community. I felt that maybe if I had written this review sooner, they could’ve avoided this situation and others. I felt that I should share my experience here with others, so they can make more educated decisions for their pets, and so I finally took a few minutes to write the review. I hope it helps someone. I’m happy to hear there has been “growth” in your practice although I cannot attest to that as I no longer bring my dog there. Stories shared over the years, including very recently, do not indicate a substantial change.
After looking into our records, it looks like you have not been seen at our clinic for almost three years. Has something happened in that time that would prompt this review that we are unaware of? We have since been under new ownership, hired more staff and doctors, and have implemented countless new protocols. Dr. Gjokaj has not worked in our clinic for quite some time now. We wish we could better understand your needs, but with the amount of time that has passed it is difficult to know exactly how we can remedy these concerns. Thank you for taking the time to leave your feedback, it is appreciated and we hope you have a wonderful, happy, and healthy holiday season!
UPDATE: Thank you for your response! Your time is very much appreciated. To clarify, there is not or has not ever been an "investigation" here. Unfortunately, our surgery technician had some medical restrictions and that prohibited us from being able to perform surgeries at the time. We have since been operating normally and actively performing surgeries. This was understandably frustrating for our clients and the hospital alike as this decision was a tough one to make. Letting down our clients is never easy, even when the circumstances are out of our control. Again, thank you for taking the time to respond, it is very much appreciated and it gives us a good indication of how far we have come in the last three years.
Experiencia negativa: I’m only giving them two stars because the front desk staff and technicians are very friendly. Other than that, just horrible. The vet that took care of my puppy didn’t seem to care at all. I told her about my puppy’s symptoms and all she said that he was just cleaning himself. Just for me to find out he has an allergic reaction to his old kibble (the kibble that they recommended) and has an infection. If she only took the time to really check him out, we could’ve prevented all of this. Just horrible.
Experiencia fantástica: They are fast and great they fixed my husband's ps4 thank ya
Experiencia negativa: When my partner and I moved to uptown Hoboken last year, we were delighted to see such a highly-rated vet practice in our new neighborhood… It took our cat having his first health problem ever 10 months later to realize that this place is extremely overpriced and overrated. This June, our cat was experiencing an aural hematoma (swelling of the ear) that prompted us to bring him in for a visit to Hoboken Vets. Bear in mind, all of this happened just a few months after a routine physical in which another vet at HV said that our cat looked to be in perfect health (if you must use HV, try to only see Dr. Friedman, she and the few nice techs who work here are the only saving graces of this place). During this first (of 5) visit(s) to HV in June, we saw a new vet who was condescending and told us that we would have to schedule a separate visit to drain our cat’s ear. And even though this was unrelated to the main reason for the visit, this vet insisted on performing an ultrasound on my cat. In doing so, she expressed concern about “crystals in his bladder” and sternly recommended that I put my cat on a new, special diet. Following a subsequent visit/ear drain, our cat split one of his rear nails on the e-collar HV requested we put on him for the week following his drain, creating a bloody mess. Not knowing what else to do, I tried to schedule a quick visit with HV for them to wrap his foot up. Instead of trying to accommodate a more affordable solution, HV insisted on a drop off just to bandage his foot. A few days later, the icing on the cake was being charged $65 by inept front-office staff just for HV to remove his bandage. This was on top of already paying this place over $800 in the week leading up to the split nail. What really put this experience into perspective and led me to write this (admittedly Karen-esque) review was the polar opposite experience we had with Veterinaire Pet Care in Jersey City this past week when our cat’s ear swelling came back (quickly take a second to imagine what it would feel like to flush $865 down the toilet, because yup). There, we were helped by a friendly vet who answered all of our questions, drained our cat’s ear, and performed urinalysis on the spot in less than 45 minutes total and for less than $300 total. The icing on the cake here was when our new vet called the next day to inform us that our cat’s urinalysis came back clean (AKA without bladder crystals, as originally cited by HV) and that there was no need for concern in the first place. In sum, just don’t bring your pet here. Veterinaire Pet Care in JC is a way more professional and affordable alternative.
Experiencia fantástica: I needed prompt care for my pet, as we needed to travel on a last minute basis out of state. After two fruitless attempts at the two closest vet clinics, we were able to get someone at this clinic who sympathized with us after listening to our predicament. They accommodated my pet, which was great, but the best thing was that we found a vet clinic where the whole staff, from their receptionist to the veterinarians, are incredibly sweet, very professional and helpful!! I am so impressed with them that I already told them that my puppy will become one of their clients! This clinic is really outstanding!
Experiencia negativa: Too busy to care. Instead of calling with bad news, they email instead to tell me my dog needs an oncologist based on a picture I sent. When I called to get clarification as the animal hospital needed it, again, I only got a receptionist, not a vet, to talk me through why my dog needed to see an oncologist. Trying to determine the level of seriousness as to whether I needed to see a specialist asap or wait as the earliest appointment is 5 weeks out, it took me another 20 minutes on hold to get an answer. Btw, it was a yes, go through emergency...
Experiencia negativa: we need to stop supporting such hospitals which harm our pets whom we love so much. their vets become vets for the money from the job. this hospital can MAYBE perform very basic services properly. If it gets even slightly above the most basic services, their management and vets are very likely to screw up so do not go to this hospital unless you do not love your pet.
Mustafa,
We noticed you and your partner decided to both leave reviews. In an effort to settle both your concerns we would like to clarify a few key points. It looks like your pet came in for an international health certificate. All that was done during this time was a full physical exam and we dispensed some medications as well. Your pet left our facility without having had any invasive procedures done that day. I think it is important to mention that you berated the doctors and our staff, you were verbally abusive, and out-and-out uncivil. Due to your behavior we decided to sever our professional relationship with you. This review is nothing more than retaliation for terminating our relationship because you could not accept the clear boundaries set for how our staff is to be treated. We wish you all the best. Happy holidays.
Experiencia negativa: THEY INJURED MY SENIOR DOG. INCOMPETENT HOSPITAL MANAGEMENT. INCOMPETENT VET (THE ONE WHO DOES DENTISTRY AT LEAST). GO SOMEWHERE ELSE.
Rawnaq,
We noticed you and your partner decided to both leave reviews. In an effort to settle both your concerns we would like to clarify a few key points. It looks like your pet came in for an international health certificate. All that was done during this time was a full physical exam and we dispensed some medications as well. Your pet left our facility without having had any invasive procedures done that day. I think it is important to mention that you berated the doctors and our staff, you were verbally abusive, and out-and-out uncivil. Due to your behavior we decided to sever our professional relationship with you. This review is nothing more than retaliation for terminating our relationship because you could not accept the clear boundaries set for how our staff is to be treated. We wish you all the best. Happy holidays.
Experiencia negativa: The low rating is due to a couple of reasons. The biggest reason is that they will not provide you with a prescription to use at a cheaper pharmacy. You must use their pharmacy and pay more money. The second reason is that I asked for a script for a year for heart worm medicine and they refused because they said I would have to come in for a checkup. They would only give 6 months which cost more per pill than purchasing an entire year. My dog was not due for her annual checkup for several months so why would I go in early and pay extra just for them to give me a 12 month prescription? This makes no sense since I would need the heart worm medicine no matter what. It was a blatant attempt to make money. No other vets do this. The third reason is that I read on Facebook from several people that they were "upsold" when they brought in their animal for an issue. The same thing happened to me when my dog got kennel cough which is common in Hoboken. They came out to tell me that my dog had a scratch on her eye and they wanted several hundred dollars more to check it out. My dog's eye looked fine and she didn't show that anything was bothering her. I refused most of the services but did pay to get a topical medication for her eye. After a couple of days I stopped using it and she was fine.
Adam, it seems that there may have been some confusion surrounding outside pharmacies. We do in fact offer not only online approval for certain online pharmacies, but also offer written scripts for you to get prescriptions wherever it is convenient for you. It looks like you have not been to our office in over two years. We are required by law to have an annual exam done in order to approve any medications and it looks like this was the reasoning behind not being able to provide that script. We hope this clears up some confusion. We appreciate your feedback and wish you a happy holiday season.
Experiencia fantástica: They were very nice to my anxious/nervous dog and answered all of my questions and concerns.
Experiencia negativa: I am pretty new in Hoboken, especially in the US and I don’t know how the procedure is to go to the vet. But we went here and ask for a Doctor, because our dog had a lot of pain and he wasn’t able to walk. They don’t want me to come in because I hadn’t an appointment. That was poor service! Not interested to help our dog. This is absolutely not ok! One star is actually to much! Never again!
Experiencia negativa: I hope there was option to give no stars. My cat was sick few days after visiting the Vet (diarrhea and loss of appetite, and none of its sibling has any disease), called in Vet to get the appointment but was told that they were booked for next two weeks and directed to emergency without any care. The first time visit, I was able to get the appointment within few days so the fact that they were booked for next two weeks doesnt make sense.
Experiencia fantástica: I've had consistent great experiences with every member of the staff at Hoboken Vets. Whenever I call to ask a question, and sometimes my questions are ridiculous, they are so patient and informative and never make me feel like an idiot or brush me off. During visits, the vets and techs have a kind and gentle way with the animals and even told me my dog was "pretty close to perfect" which we both knew was a lie, but it's the type of lie I'm all about hearing!
Experiencia fantástica: Great place! This is now my long term vet for my girls. They were very informative and explained everything before they worked on my two cats. Clean place and i appreciate their punctuality. Thank you and see you for their next check up
Experiencia fantástica: Dr. Alazzeh is incredible with my cats. I have a 4 year old who I mentioned had some strange behaviors, and she suggested running a few extra tests just to make sure he was okay. Sure enough, she caught his hyperthyroidism so early that now I have the opportunity to make choices about his treatment and what is best for him before it develops into an emergency situation. She’s a wonderful doctor, and my cats love her, so that makes it even better. The techs are also wonderful, front office is great, and facility is clean. They respect my time when it comes to appointments and I haven’t had an experience where they are running late. I highly recommend Hoboken Vets to anyone in the area.
Experiencia negativa: Very disappointed in the poor quality of care Hoboken Vets displayed towards our kitten who was experiencing blood in his feces and was rapidly losing weight. We brought him in twice over the course of 3 weeks to remedy this issue, and the lack of urgency and incompetency was frustrating. Not only did they fail to perform thorough exams both times, but they also proceeded to prescribe different medications every visit for symptoms he did not have. Furthermore, the doctor claimed the possibility of food allergies and recommended our kitten go on an expensive prescription diet even though there had been no change to the food we were giving him. In the end, we never got a clear, concrete diagnosis. We ended up bringing our kitten to another vet in Rahway, NJ who performed a more thorough and holistic exam. In less than 15 minutes, the vet there was able to find the cause of the issue. However, due to the lack of responsiveness and negligence by Hoboken Vets in the first few weeks of infection, we had to resort to surgery that cost over $1000. As several of the reviews here have already stated, this vet is not cheap. Every additional visit they try to squeeze out of you comes with an additional "exam" fee. Our kitten was suffering for weeks under the care of Hoboken Vets, losing weight, and ingesting medicine for symptoms he did not have. We will not be bringing him back again. I'm not sure how this practice has garnered so many positive reviews and I'm afraid for those even considering to go here. The positive reviews are fake. This is not the place to go. Don't be fooled by the reviews and do your pet a huge favor and go elsewhere. UPDATE: Hoboken Vets reached out to my partner to change his negative rating.
Experiencia negativa: 2 vet visits, over $600 in vet bills, all in just 2 weeks time. I thought I'd leave the clinic for another after speaking with the manager but the thought of other pet parents bringing their pets here worry me. My cat had a runny nose so I took her to Hoboken Vets hoping they could help.During the first visit, the vet told me it was a simple common cold and prescribed my cat with antibiotics. After 7 days, my cat was still sneezing and had a stuffy nose so we went back for a second visit. During the second visit, a different vet came to assist and she clearly did not review my cat's health records before assisting. She asked if my cat was spayed (which was indicated in the health record) and proceeded to read the health record incorrectly. Both myself and the assistant had to step in to correct her from further misreading. Such a mistake can be detrimental as a vet should be responsible and trustworthy. Instead of treating my cat's cold, she suggested other exams that did not pertain to my cat. For instance, she suggested an AIDS test, pneumonia test, and many more. If I agreed to all those tests, we would have walked away with a bill of over $1,000. The second visit was over $400 as they suggested a PCR test, which we agreed out of worry that our cat might have something more than a cold. They were so rough in handling my kitten that she started breathing out of her mouth. After suggesting the PCR test, the vet added for us to buy saline spray for newborns which can be easily accessible online for less than $5. She mentioned she used it on her kids when they had colds. This suggests that she knew my cat had a simple cold, but rather upsell services instead of being honest. My cats test came back negative, as I had expected (and they probably did too). She is now on a different antibiotic and it has not been helpful so we will be going to another clinic for help. We have decided to visit a different vet clinic instead. Perhaps one that truly puts our pet's best interest first. The close proximity of Hoboken Vets was what enticed me to try this place out, but please be warned you are trading location proximity with your pet's health and safety. This place is not to be trusted.
Experiencia fantástica: Super easy to set up an appointment via text, Vet Tech and Vet were awesome with my pup. I felt like information was shared honestly and no one was trying to sell me anything or upcharge me. Highly recommend.
Experiencia fantástica: Wonderful people quick and nice highly will recommend
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