Cuddly Smiles Pediatric Dentistry & Orthodontics
Cuddly Smiles Pediatric Dentistry and Orthodontics is a premier pediatric dental facility in Allen, TX. Pediatric dentists Drs. Yvonne and Ajikwaga Felli offer everything parents need to care for their children's oral well-being. From routine dental exams and cleanings to mouth guards, habit appliances, and high-tech cavity detection, Cuddly Smiles provides a wide range of preventive care to maintain the beautiful smiles of the children that come into their office. They also offer a variety of restorative and surgical treatments, including tooth-colored fillings, nerve treatment, tooth extractions, lip- and tongue-tie treatments, and more, to restore those adorable smiles. With a skilled orthodontic team on-site, they also provide tradit...
Horario de apertura
- Domingo: (closed)
- Lunes: 10:30-17h
- Martes: 8:30-17h
- Miércoles: 8:30-17h
- Jueves: 8:30-17h
- Viernes: 8:30-17h
- Sábado: (closed)
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Cuddly Smiles Pediatric Dentistry & Orthodontics: Opiniones
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Opiniones en Google
4,9 de 5 sobre 276 opiniones
Experiencia fantástica: We had a great experience at Cuddly Smiles! Everyone in the office is always so kind, patient, and welcoming. The dentist is very thorough and takes her time—you never feel like she’s rushing through the appointment or trying to move on to the next patient. She even took a quick look at our treatment plan to confirm that everything was progressing exactly where it needed to be, which I really appreciated. It’s always reassuring to leave an appointment feeling confident that my daughter is receiving great care. Highly recommend!
Experiencia fantástica: THANK YOU such a wonderful experience at Cuddly Smiles! The office is noticeably clean and spotless, and the entire staff is friendly, patient, and incredible with kids. They make going to the dentist fun and completely stress-free. 10/10 recommend!
Experiencia negativa: Never made it to the appointment they called me saying I missed the grace period of my appointment and asked if I’ll like to reschedule or call back I ended having to call back cause my ac went out on my car that’s why I couldn’t make it to my appointment I wasn’t gonna drag my baby n toddler in Texas heat I got it fixed and they said I’m not able to book any appointments cause of a no show no call policy so why didn’t she tell me that when my grace period was over the first so I was very annoyed when I called back not to be able for my baby not to be seen by them when they’re on her insurance card yeah it’s policy but she could of told me the day of the appointment
Experiencia fantástica: Love, love, loved this place. I’ve never been to a dentist that didn’t have my child and I sitting in the lobby foreverrrr, waiting for our appointment. When we arrived we didn’t even sit down. Checked in, went into the back, vitals, exam, teeth cleaning, visit with the DR, done. We actually were out of there within the same hour and still I didn’t feel rushed. Each person was kind, I could see us being here for a while.
Experiencia fantástica: We absolutely love this dental office! The entire staff is so kind, patient, and welcoming. They always make my daughter, Gigi, feel comfortable and safe during her visits. Even when she’s nervous or upset, they are incredibly sweet and know exactly how to calm her down and make the experience positive. It’s clear they genuinely care about their little patients. We’re so grateful to have found such a wonderful dentist and highly recommend them to any parent looking for a caring pediatric dental team!
Thank you so much for your wonderful review! It means a great deal to our team to know that Gigi feels comfortable and cared for during her visits. Creating a positive, welcoming experience for every child is our top priority, and we’re honored to be part of Gigi’s smile journey. We truly appreciate your trust and your recommendation, and we look forward to seeing your family again soon!
Experiencia fantástica: We had a wonderful experience! From the moment we walked in, the staff made my child feel completely at ease. Dr. Yvonne Felli was absolutely amazing, so warm, patient, and gentle with my little one. She turned what could have been an anxious visit into something my child actually enjoyed. The entire team clearly loves what they do, and it showed in every detail. We left with big smiles! We’ll definitely be coming back and wouldn’t hesitate to recommend Dr. Felli and Cuddly Smiles to any parent looking for a pediatric dentist who truly cares. Thank you for taking such great care of my little one!
Thank you for your kind words and for taking the time to share your experience! We’re so glad Dr. Felli and our team helped make your child’s visit comfortable, fun, and stress-free. It means so much to know your family felt cared for, and we truly appreciate your recommendation. We look forward to seeing you both again at Cuddly Smiles!
Experiencia fantástica: The office staff are always very helpful and professionalism i will encourage my family and friends to come this office .Cuddle Dental office for you Child. Dr Yvonne is a great strong doctor very blessed to have in my grandchildrenings life as there Dental Doctor . Thank you
Thank you so much for your kind words and recommendation! We truly appreciate your trust in our team and are honored to care for your grandchildren’s smiles. Thank you for being a valued part of the Cuddly Dental family—we look forward to seeing you soon. Thank you!
Experiencia fantástica: They are always professional and do a great job with our special needs daughter. She responds to their caring voices. I recommend Cuddly Smiles to everyone needing pediatric dentistry. But she has aged out if pediatric care and we're going to miss them all!!
Thank you Rhonda for the excellent rating and positive compliments. We'll strive to maintain this high standard and continue to provide the best care. We look forward to seeing you soon.
Experiencia fantástica: Staff is friendly, considerate and nice!
Thank you for your kind words! We’re delighted to hear that you found our staff friendly, considerate, and welcoming. We truly appreciate your feedback and look forward to serving you again.
Experiencia fantástica: Our son had his very first dentist appointment today and we had a wonderful experience! Everyone helped make him feel comfortable and Dr Felli did a great job making his cleaning a breeze and giving us advice for building good routines at home.
Thank you for your kind words! We’re so glad your son’s first dental visit was such a positive experience. It means a lot to know he felt comfortable, and we’re happy Dr. Felli and our team could help make the appointment enjoyable. We look forward to seeing your family again!
Experiencia fantástica: Great staff, always friendly and accommodating for the children. Which all of us parents know can be challenging sometimes. Would definitely recommend.
Experiencia fantástica: Great staff. This was my toddlers first time (here) and he didn't struggle like the last place.
Thank you for the five stars and kind words. We’re glad the young lad had a great visit. We look forward to seeing you soon.
Experiencia fantástica: Awesome office! Was recommended by another pediatric dentist out of the area and so thankful for the recommendation. Dr felli is great!
Thank you for taking the time to excellently rate us and leave us a review. We’re always grateful for referrals, especially from trusted colleagues. We loved seeing your boys and look forward to making our office their dental home.
Experiencia fantástica: Very friendly. Great staff! My grand daughter loves going!
Thank you Mary! We pride ourselves in making our precious ones feel comfortable and confident. We look forward to many more great visits.
Experiencia fantástica: Both Dr's were great! Staff was friendly and caring from the time we walked in! Definitely will go back for all our dental needs!!
Experiencia fantástica: I really appreciated the quick availability for appointments and customer service. We called and got in right away along with the friendly team throughout our visits. It was very informative and cost friendly. Thank you for your assistance!!
Experiencia fantástica: We had such a positive experience with Cuddly Smiles! From the moment we walked in, the whole team was so kind and gentle with my child. They made the visit fun and stress-free, which really helped my little one feel comfortable. The dentist explained everything in a way kids can understand and was very patient throughout the appointment. The office is bright, welcoming, and kid-friendly. I highly recommend Cuddly Smiles to any parent looking for a caring and skilled pediatric dentist!
Experiencia fantástica: Love Dr.Felli and Dr. Yvonne! Both are awesome! Gentle and caring, will be back!!
Experiencia fantástica: Dr. Felli always takes time to explain things and make sure her patients are comfortable. Whether it's a routine cleaning or something more involved, my daughter always feels like she is in good hands. Highly recommend!
Experiencia negativa: Its alright. Its clean and the front desk is friendly and helpful. But i do not like the way the Hygienist is with my kid. She doesnt have patience, and gets bothered when he moves on the chair. She tapped his forehead and told him to stop moving. My son is 6 and didnt seem to feel comfortable with her. So that says alot. I will be switching places and do not recommend it if you are more concerned about how they treat your child vs the job they do. Although when he did get a crown, she was very rough and kept pulling and pushing the crown in and out of his mouth. His little gums were so sore he cried for 2 days. Apparently theres only one hygienist there. Im not saying shes not good at her job, i just personally do not feel comfortable with her and wont be taking my son back
Experiencia fantástica: Parents of special needs children looking for a competent pediatric dentist, look no further! What an amazing pediatric dental clinic! We were referred by Cozi Dental for our son, who is autistic and non-verbal. Our son has extreme anxiety when it comes to anyone examining inside his mouth (dentist) or ears (ENT). We always had to restrain our son on our lap whenever we take him to the dentist back in CA, but even then, he's really strong and can fight or squirm his way out of hold. The best our dentist in Redondo Beach, CA could do was examine and brushed his teeth, something we already do daily, not even get an X-ray and they specialize in pediatric dentistry including kids with special needs! Like I've mentioned in my previous reviews on medical establishments here in TX, the care we received is phenomenal compared to what we received in SoCal South Bay area. At our very first visit to Cuddly Smiles, Dr. Yvonne Felli asked us a series of medical history questions pertaining to our son and understood right away how to treat him. Regular restraint this time did not work and we literally had to put him in a straight jacket, so Dr. Felli could work on actually cleaning his teeth. This isn't just regular brushing we were expecting and accustomed to back in CA. Dr. Felli's cleaning is involved and thorough, with the use of polishing abrasive on what looked like a dentist-grade Rotadent electric toothbrush. Using a jaw gag, Dr. Felli and her staff were able to keep our son's mouth open and take a full X-ray of his jawline and teeth for the very first time. They were even able to floss our son's teeth, amazing! Even more amazing, the entire visit lasted only 45 minutes and our son's teeth are now white and shiny. Our son even smiled once he got off the dental chair, which has never ever happened before. They also accept a wider range of insurance plans.
Experiencia fantástica: Excellent service, very clean and well organized environment, and very nice staff.
Experiencia fantástica: This place has such wonderful and very helpful assistants in the front office and back office. Dr. Ivonne Felli is wonderful she explained everything in detail with my children's teeth procedures. I recommend this Dentist 1000%
Experiencia fantástica: I cannot say enough great things about Cuddly Smiles Dentistry! From the moment we walked in, the staff made all three of my children feel completely at ease. The welcoming environment, friendly smiles, and patient approach created an atmosphere where my kids felt safe and confident about their dental visit. It was clear that the team is highly experienced in working with children, as they explained each step in a way that eased any anxiety and built trust. The dentists and hygienists were incredibly gentle and took the time to engage with each child, ensuring they felt comfortable throughout the process. Their ability to turn what could have been a stressful experience into a positive one was truly impressive. My children left feeling proud of their clean teeth and excited about maintaining good oral health—something I never expected! If you're looking for a pediatric-friendly dental office that prioritizes both care and comfort, Cuddly Smiles Dentistry is the perfect choice. Their professionalism, kindness, and commitment to patient well-being make them stand out. We will absolutely be returning for future visits!
Experiencia fantástica: I absolutely adore this pediatric dentistry! They are the sweetest and make sure their patients are taken care of and comfortable! They will continue examinations even with the most difficult children(mine lol). Truly appreciate such a devoted practice and much love to Dr. Yvonne Felli. Always making my kids feel comfortable!!
Thank you for your kind words of affirmation and taking the time to rate us excellently. We pledge to continue to do our best in ensuring that everyone feels welcome and is comfortable throughout the visit. We look forward to your next visit.
Experiencia fantástica: I went in for an Emergency and Dr took care of everything in one visit. Very helpful doctor thank you for everything!
Thank you for the 5 stars and kind words Simran. We're glad your visit was successful and productive, and we look forward to seeing you soon.
Experiencia fantástica: My son’s first dental experience was amazing! Definitely exceeded my expectations! The doctor and her staff were patient and friendly. We look forward to our next visit.
That's what we want to hear because all the effort we put in training and preparation is to achieve the experience you had. Thank you Heather for the great review. We also look forward to seeing you soon.
Experiencia fantástica: The staff are very welcoming and friendly, the office space is clean and breathable. And the dentist is wonderful I love it fully recommended
Thank you Tomieka for taking the time to compliment us and share your positive experience. We equally had an amazing time with you all and we look forward to your next visit. We are movitated with kind words like yours to keep delivering excellent service. Thanks again!!!
Experiencia fantástica: It is always such a pleasure working with Dr. Yvonne. She is very professional and knowledgeable.
Thank you Dr. Uzma. The sentiment is mutual. I am glad our paths crossed and I look forward to engaging in the future.
Experiencia fantástica: Love everyone here! Very efficient and patient.
Thank you Aster! Your kind words and excellent rating motivates us to continue on our quest to provide the best care with patients and parents in mind. We look forward to your next visit.
Experiencia fantástica: Dr. Yvonne Felli and her staff are amazing . The office is verry clean and organized all the time we visit them .. all my 3 kids come to see her and she never disappoints. Dr. Felli is verry detailed and makes sure the work that she does is perfect .. The front office staff are always welcoming and with a smile on as well as the assistants in the back make sure the kids are comfortable from beginning to end . My kids always look forward to their appointments Thank you Dr. Yvonne and staff
Your kind and affirming words are reassuring and truly appreciated. No office if perfect but we will continue to strive for excellence as we care for our precious ones. We look forward to many more wonderful visits.
Experiencia fantástica: The staff and Dr are very sweet and knowledgeable! Definitely recommend
Thank you Cindy for the 5 stars and taking the time to compliment our team. We look forward to seeing you soon.
Experiencia fantástica: Dr. Felli is simply amazing. My 9 year old told me that she felt relaxed while getting her treatment done. Dr. Felli communicated with her the whole time telling her what was happening step by step. Her assistant was also amazing.
Thank you for taking the time to write this Lonisha! We're glad your daughter had a positive experience, and we hope to continue to do so in the future. We look forward to seeing you soon.
Experiencia negativa: I want to give negative rating if I could. I recently took my daughter to Dr. Felli for a tooth extraction, and it was an extremely painful experience for her. The technique used seemed to cause excessive pain and swelling, far beyond what I would consider normal. Additionally, Dr. Felli charged both of my dental insurances. Despite receiving sufficient payment from the primary insurance, she still processed a claim with the secondary insurance. I called multiple time to talk about billing issues, and I was told to make an appointment with Dr Felli to talk directly about it. So I did, but Dr Felli did not see me until 1 month later. When I finally came to her office after 1 month, Dr. Felli made us wait for almost an hour in her clinic, claiming she was with a patient. However, during that time, no one entered or exited the office, and my husband, who went inside to use the bathroom, saw that there was no one there. When Dr. Felli finally met with us, she did not apologize for the wait. She told me to contact my insurance. When I contacted the secondary insurance about the overpayment, they issued a letter requesting a refund, which Dr. Felli has yet to honor, saying they did incorrectly. She also overcharged my portion, and when I requested a refund, she refused. I feel Dr Felli tried to prolong the refund process. Both of my dental insurances are big insurance companies, and I have been with them for so many years. I also used them to multiple different dental offices with no issue. If you want to experience poor treatment and overcharging, then go ahead and visit Dr. Felli. When you compare her pricing with other dentists in the neighborhood, you can tell Dr Felli is pricey and she adds unnecessary charges to your bill as well. I am shocked that she has a 4.9 rating in this neighborhood. Allen is a small city with many young families, and I hope word of such bad service will spread quickly.
Experiencia fantástica: The doctor was amazing with both of my sons today. The staff, Dental assistants, dental hygienists were also wonderful as well!
We are glad you had a wonderful experience. Thank you for taking the time to compliment us with such positive attributes. We will continue to provide the optimum care to our patients and families.
Experiencia fantástica: Great doctor and team. We loved the entire experience. Totally recommend it.
And we loved having you in our office! Thanks for the 5-star rating and words of affirmation. We look forward to seeing you soon.
Experiencia fantástica: The dentists and assistants are all so patient and kind to their patients, you can tell they really love children and do everything in their power to make them comfortable!
Thank you Ruby for taking the time to give us such an excellent rating. Our mission is to provide the best possible care in a comfortable and respectful environment. We are glad you loved our service and thanks again.
Experiencia fantástica: I just wanted to say thank you for taking care of my son Lincoln, he had a whole Lot of work done on his mouth unfortunately but everything went perfect and we are so happy and he is so happy. Thank you
Thanks for the kind words Leon. Compliments such as this remind us why we do what we do. Lincoln was brave throughout and it was an absolute pleasure getting to know him. We look forward to see you soon.
Experiencia fantástica: Took my daughters to Cuddly Smiles for a cleaning and the experience was great. The facility was clean and staff were very welcoming and friendly. 10/10 would recommend and excited to make Dr Felli our permanent dentist.
Thank you for taking the time to give us the excellent rating and provide us with positive feedback. We loved having your daughters over and we're glad you've chosen to stay with us. We look forward to seeing you again.
Experiencia fantástica: Amazing visit!! Everyone was so friendly and knowledgeable ❤️
We love you receive such compliments because amazing, friendly, and knowledgeable are some of the attributes we strive for as a team. Thank you Nicole! We hope to see you soon.
Experiencia fantástica: My kids, my husband and loved everyone. The atmosphere is amazing, relaxing, and clean. The staff is refreshing and the process from beginning to end was low stress and just smooth. I wish they weren't pediatric only. I'd love for them to be my dentist!
Thanks for the amazing write up Tia. We hope to maintain this high standard, and we look forward to your next visit.
Experiencia fantástica: I loved this location they were phenomenal. My 3yr old child was nervous and they were extremely patient with her. No wait time. And got her in and out.
Thank you Connie! We're glad your precious one had a positive experience and you observed the excellence we strive for. We may not always be on time but we will continue to provide the best possible care to all our patients.
Experiencia negativa: PROS: Kid-friendly office and staff; doctors willing to answer questions and provide education CON(S): Dr. Yvonne kept telling my child, “don’t cry,” “calm down,” “if you cry it’ll make me sad,” and “if you cry this will take forever,” when performing his cavity fillings. I understand that kids may be more sensitive or easily scared/upset compared to adult patients, but it was scary to watch and listen to her ignore my kid’s pain and imply that it was his job to make her job quicker/easier. For context, my child doesn’t cry at doctor’s visits and getting shots. He has a relatively high pain tolerance. I stepped in and asked if we could take a break so I could check in with my son but was ignored. To be fair, Dr. Yvonne said all of these invalidating comments calmly and also used other techniques to try and redirect my son (telling him to watch the TV, giving him a tool to hold, telling him she was “just going to do X step,”), and I had turned down nitrous oxide prior to treatment, which is usually recommended for fillings. I truly think everything would have been fine and even a positive experience if Dr. Yvonne had simply omitted the “don’t cry” comments and instead said something like, “oh, I know this part hurts, but you’re doing great; you’re so brave, I’m going to do this next.” Consenting to any medical treatment requires trust and unfortunately, Cuddly Smiles has lost mine. I hope they do a better job of acknowledging their young patients’ experiences and receiving feedback in the future.
Experiencia fantástica: One thing that stood out for me was patient education. Dr Felli and his team took time to educate me on proper oral hygiene practices and answered all of my questions thoroughly. I will highly recommend this dentistry.
Thank you Dzifa for the kind words and excellent rating. We look forward to your next visit, and hope to provide more of the same excellence.
Experiencia fantástica: Doctor and Staff had great bedside manners. They made my gdaughter very comfortable. We will continue to have our dental needs met at Cuddly Smiles.
Thank your for the five star rating!!!
Experiencia fantástica: Dr. Felli is patient and loving with the kids. The Kids are always looking forward for a visit. Highly recommend Cuddly smiles.
Lawrence,
Thank you for the 5 stars and taking the time to write such kind words. We look forward to your next visit.
Experiencia fantástica: Very caring and places his patients first. They give the best service in town.
We appreciate your vote of confidence and words of affirmation. We shall continue to prioritize the safety and comfort of all our patients and parents.
Experiencia fantástica: Cleaning teeth Awsome job with or special need daughter.
We appreciate your wonderful comments and 5 star rating. We had a delightful time with your precious daughter and we look forward to your next visit.
Experiencia fantástica: ladies at the front and back we’re super sweet! Dr. Felli was very kind while providing care to my baby!!
We appreciate your five stars and positive feedback. We shall strive to keep providing the best possible care, and remain kind. We look forward to your next visit.
Experiencia fantástica: Love love love them!! They are so attentive and they make sure my girls are taken care of. My kiddos love going to the dentist now.
Thank you Victoria for taking the time to leave us the 5 star rating, and such affirming words. We look forward to seeing your precious girls again.
Experiencia fantástica: My son had his first official check up/dental appointment today, and it went so well!! The front staff was super awesome and warm. The hygienist AND Dr. Yvonne made my son feel so comfortable. They were all so patient and kind to us. My son enjoyed all the nice decor while waiting to be seen! See you back in 6 months!!!!
Thanks for taking the time to compliment us and share your positive experience. The team delivered on our mission and we hope to maintain this service. Your son is such a sweetheart and we look forward to his next visit.
Experiencia fantástica: I must admit that I was impressed. My daughter had Her very first cleaning ever and she is a very active person hard to keep her focused. My daughter is one who does not like anyone or any doctor touching her face. . I was amazed how they were able to get her to stay calm, engaged and go through the entire procedures keeping her smiling and laughing. I would recommend the meant anyone to cuddly smells any day if you could. If they could get my daughter to stay engaged. And get a great job done anyone can get there's done. Plus, it helped that the environment was so friendly and welcoming Moreover, I lost my phone afterwards and they were so helpful and committed to helping me find it AFTER their operating hours. I just want to say thank youuuu and we'll done!! Your staff is awesome!!
Thanks for sharing your positive experience CJ. We love what we do and strive to create an environment that makes our patients and parents feel comfortable and valued. We hope to see you and your daughter soon.
Experiencia fantástica: The staff is beyond amazing in making sure my kiddos were comfortable and very sweet and kind. Top notch people here!!! ☺️
Thank you Ashley for your kind words. Our mission remains to provide the best possible care in a comfortable and respectful environment. We look forward to you next visit.
Experiencia fantástica: I cannot express enough how grateful I am for the exceptional care my 8-year-old daughter received at this dentistry. She has always been terrified of dentists, to the point where she didn't even want to lay down for her check-up. The team's patience and expertise with children transformed her entire experience. By the end of the appointment, she surprisingly mentioned that she wanted to come back, which, considering her anxieties, is a testament to their outstanding service. Additionally, I am incredibly thankful for them accommodating us urgently after my daughter chipped her front teeth. A heartfelt thank you to the entire team for their compassion and professionalism!
Thank you lulia for taking the time to give us such a wonderful review. Our mission remains to provide the best possible care in a comfortable and respectful environment. We’re glad your experience was positive, and we look forward to seeing you soon.
Experiencia fantástica: Always a great experience for my son. Great team!
Thank you for the excellent review. We appreciate your continued patronage.
Experiencia fantástica: Amazing!! The staff and Doctor are so supportive and kind to my kids! They don’t rush or make you feel uncomfortable ever! So kid friendly!!! Hands down the best dentist for kids ever!
Thank you Katie for the great review and kind words. We’re glad your experience was positive, and we hope to maintain this culture of warmth and comfort. We look forward to your next visit.
Experiencia fantástica: An amazing Practice. Clean, professional and most importantly my kids were comfortable with Dr Yvonne Felli. She was warm and very knowledgeable. Will definitely recommend Cuddle Smiles to anyone I know.
We’re glad your experience was wonderful Lesley. Thank you for taking the time to write this review and honor us with 5 stars. We look forward to you next visit and hope to maintain the best standards.
Experiencia fantástica: Great place.They really took good care of my son.
Thank you Abrafi for the 5 star rating and excellent words. We’re glad your son had a great experience, like we did with him. We look forward to seeing you soon.
Experiencia fantástica: Friendly people, good with kids, very professional, great dentist.
Thank you Malcom! Your words motivate and inspire us to do better.
Experiencia fantástica: Dr. Yvonne is a fantastic dentist who always makes our family feel welcome during our visits.
Thank you Ben for the excellent rating and kind words. Dr. Yvonne definitely sets the pace, but the team is outstanding. We look forward to your next visit.
Experiencia fantástica: Beautiful practice that is run by two excellent dentists! I highly recommend Cuddly Smiles Pediatric Dentistry and Orthodontics to families looking for a caring team that will provide excellent services to your children long term!
Thank you for the kind words and the 5 star rating Ohenewaa. You certainly summarized our mission, and vision for our community. We hope to maintain and improve on our standards and services.
Experiencia negativa: Horrible Dr. brushed my 6 month old with an adult toothbrush my poor baby was crying which I understand baby’s will cry but I asked my dentist if I should brush my baby’s teeth with a baby tooth brush & she said “he is too small use a wash cloth he shouldn’t use toothpaste until he can spit”.. now this Dr is supposed to be a pediatric specialist why did she brush my 6 month old baby’s GUMS with an adult toothbrush and used toothpaste on him?? I regret coming here
Hi Evelyn,
I hope you and your little one are doing well. I'm sorry your experience was not a positive one.
As pediatric dentists we follow the guidelines of the American Academy of Pediatric Dentistry (AAPD). Any services we render are based on set and recommended guidelines. These guidelines are also followed by the American Academy of Pediatrics (AAP).
Reason for brushing baby teeth and gums:
For babies, brushing the teeth and gums with a soft bristled brush or with a washcloth (no teeth present) is recommended to prevent cavities, keep the gum healthy, stimulate the gum ( to limit teething issues) and also to prepare the baby for future brushing.
At the end of each dental visit we provide parents with a baby size appropriate toothbrush and toothpaste but in the office we use an extra soft disposable toothbrush to brush baby's teeth. This particular toothbrush allows brushing teeth and massaging the gums at the same time, and compared to other disposable brushes, it's very gentle on baby's gums.
Regarding your comment about toothpaste use, a smear layer or size of a grain of rice is recommended as soon as teeth begin to appear.
When your baby was seen in the office, there were two bottom teeth present and if you recall, I cleaned and also scaled around the teeth because there was some tartar buildup. I also mentioned the amount of toothpaste to be used: Smear/grain of rice since he is unable to spit. These amounts are used based on age range, factoring in the fact that this amount is swallowed but not significant to cause harm to the baby.
Below, I have attached some links from AAP, AAPD and other Pediatric dental blogs for you to read.
Please directly click on the link or copy and paste in your browser. Also please call if you have any further questions or concerns.
AAP:
https://www.healthychildren.org/English/healthy-living/oral-health/Pages/Brushing-Up-on-Oral-Health-Never-Too-Early-to-Start.aspx#:~:text=As%20soon%20as%20your%20baby's,of%20rice%E2%80%94until%20age%203.
Other Pediatric dentist blog:
https://hurstpediatricdentistry.com/2023/02/01/tips-for-brushing-baby-toddler-teeth/
We also have some blogs in regards to infant brushing and fluoride needs on our website.
Thank you and please call us with any further questions and concerns.
I have also sent an attachment on the topic from AAPD to your email.
Experiencia fantástica: Dr.Felli and the staff were incredible. Their kindness and compassion towards me was something i had never experienced in the US. I cannot thank them enough - and I could not recommend them higher!
Thank you Alicia for sharing your heartfelt experience. It’s heartwarming to see and hear our efforts play out. We look forward to see seeing you soon.
Experiencia fantástica: Amazing experience with all the staff from the front door to the Dentist. Definitely recommend!
Thank you Barbara for the excellent rating and taking the time to share your positive experience. We hope to keep this up and we look forward to see seeing you soon.
Experiencia fantástica: My daughter had such a great experience thank you to all the staff! Our assistant Melissa she was so patient with her and made her so comfortable!
Thank you Grace for the kind words and awesome rating. We’re glad your daughter had a pleasant experience and we hope for even better ones as we grow with you. We look forward to seeing you soon.
Experiencia fantástica: My daughter loves visiting this clinic and was very excited for today's appointment. Thank you to the doctor and the assistants, they were very kind
Thank you Anosh for the excellent rating and kind compliments. We enjoyed spending time with your precious one, and hope future visits are even better. All the best.
Experiencia fantástica: Dr. Fille is very nice and professional and very patient .I take my three children there all staff are very friendly and professional and my kids like them.
Thank you Shurooq! We appreciate your patronage and we certainly love treating your precious ones. We look forward to many more sessions of healthy smiles.
Experiencia fantástica: We were recommended to Cuddly from our hospital lactation consultant when we had our baby. He was born with a tongue tie and lip tie that made sucking hard for him when it was feeding time. From the first time we called them, Cuddly's employees are so kind and super nice. They listened and helped walked me through the process of getting my son an appointment to get it fixed. They called my insurance for me to make sure that the procedures were accepted and explained to me the cost. When we went to see them, the were always transparent about what is needed to be done, how much insurance would pay and what is the cost left to us. The dentist is amazing, she is so sweet and was great with our son and every kid that we saw in there. The dentist assistants were just as sweet and super thorough. We are so happy that we have found Cuddly, ever since we got the procedure done, my son has been able to sleep, feed and breath better. I would 100% recommend everyone take their kids here. They are great at easing your worries and aid you in understanding all this confusing health care stuff.
Linda,
Thank you for taking the time to excellently rate and review us. Your review was thorough and comprehensive and paints the picture of exactly what we want to exhibit and portray. We are glad that we were able to take care of your child and resolve your other concerns. We look forward to having you back and growing with your precious one. We also hope to maintain the highest standard and cater to your child’s oral health needs in the best way we can.
Experiencia fantástica: Dr. Yvonne Fellini is amazing she was so kind to my daughter and the dental assistant are sweethearts
Thank you Alyza for the kind words and 5 star rating. Dr. Yvonne Felli is highly trained and board certified, and all our employees undergo routine training to enable us best serve our patients. We are glad you and your daughter had great experiences, and we look forward to seeing you again.
Experiencia fantástica: Very professional, clean, and the dentist was very sweet! Staff was awesome, will be returning for more visits.
Thank you Taylor for this review. Our mission continues to be to give the best possible care in a comfortable environment. We look forward to your next visit.
Experiencia fantástica: Great dentist doctor, staff members very patient and professional highly recommended.
Thank you for these words of affirmation and the 5 star rating. We hope to maintain the high standard, and we look forward to your next visit.
Experiencia fantástica: Took my daughter there for her first appointment went great and the dentist gave me some good tips for her teething
Hi Annie, we appreciate you and the time you took to share these lovely and encouraging comments. We’re glad you and your little angel had a great experience. We look forward to your next visit.
Experiencia fantástica: Staff were friendly. Office was very clean. Melissa and Dr. Yvonne were very patient with my seven year old.
Thanks for the vote of confidence and for the excellent rating. We’re glad your child had a pleasant experience and we look forward to many more great visits.
Experiencia fantástica: Appointment took a little longer than expected, but it was worth. The kids are happy and I’m happy with the care provided by every single person at Cuddly Smiles. I have a problem with dentists taking X-rays every single time we go for cleaning. I asked doctor Felli to skip it if her assessment looked normal and she promptly accepted after looking at a previous X-ray. They are not pushy to have things done if the patient is not comfortable. She seems to be very honest with her patients and I really appreciate that. I finally found a dentist I can trust to care for my children.
Thank you for the kind words Silvia We take patient and parent comfort and satisfaction seriously and we’re glad our mission is being displayed. We hope to continue to give the best, and we look forward to seeing you soon. We are sorry the initial visit / patient establistment took a little longer. Best wishes to you and the family.
Experiencia fantástica: My daughter just had her first checkup/cleaning and the staff here is amazing! The receptionist, hygienist and Dr. Yvonne are some of the most patient women I’ve ever met!! The office is decorated super cute and my girl was given a big balloon to bounce around while we waited our turn.
Wow Kimberly, thank you for such lovely words of praise. We sincerely appreciate your excellent rating for doing what we love to do. We look for to seeing you and your precious one soon.
Experiencia fantástica: This was our first good experience with a dentist in my son's whole 9yrs of life. He has mental health issues including severe anxiety and has always had to be sedated for any dental work (cleanings too sometimes). This office was AMAZING with him. They were patient and encouraging with him. They were successfully able to do dental work (extractions and fillings) without sedating him just because they cared enough to try! Seriously hope we never have to change dentists again. I'm excited to be able to keep up with his dental health needs without the stress of feeling like he's too much for them to handle. I am so grateful for this office.
We’re so glad you’re part of our dental family now Ashley. Thank you for taking the time to document your experience. We are dedicated to treating everyone with compassion and respect, and present all the available options. We look forward to your next visit.
Experiencia fantástica: It was amazing. The dentist was phenomenal, making sure my child was comfortable during her dental procedure. The dental assistant was super amazing and sweet! Everyone in the clinic made sure my daughter was feeling OK. I greatly appreciate everyone who worked today in this clinic
Your wonderful review warms our hearts Noelia. Thank you for taking the time to compliment us. We strive to do exactly what you experienced, and we hope to continue that trend. We look forward to your child’s next visit.
Experiencia fantástica: Dr Felli and her staff were so wonderful, kind and patient with my 3 year old son at his first dentist visit and then follow up cavity filling visit. Such a pleasant experience from the moment we walked in, the girls at the front desk were sweet enough to give my son a balloon to play with while we waited (which wasn’t long at all our appointment started right on time). Dr Felli and her dental assistants are amazing at what they do and I’m so very thankful I found this practice! Wish I could give them more than 5 stars!
We know the team training and effort is paying off when we receive such awesome write up. Thank you Erica for the kind words. We’ll continue to strive for excellence and prioritize making our patients and parents comfortable. We look forward to seeing you soon.
Experiencia fantástica: Dr. Felli and staff were so wonderful! It was my son's first dentist visit and they were all so accomodating and sweet! We absolutely loved our experience and will definitely be back!
Linda, your compliments are a motivation and the reason we do what we do. Thank you for taking the time to leave these kind words. We loved visiting with your son and we look forward to seeing you all soon.
Experiencia fantástica: Wonderful staff & Dr. everyone is kind ! I’m glad I found this dentist office . My children had a great experience here
Dear Lizbeth, thank you so much for taking the time to leave us this wonderful review. We're glad you and your kids had a great experience, and we hope to continue to this trend and improve on our patient and parent experience. We're certainly glad you found us and we look forward to you your next visit.
Experiencia fantástica: I drive by this dentist office almost daily and today I tried it out with my kids. The Dentist is amazing. She explained everything she was doing in kid friendly terms, kept the "scary" equipment out of view and the staff was top notch. The pricing is reasonable regardless of if you're going through insurance or self-pay. We've definitely found a dentist we will be staying with for the foreseen future.
Svetlana,
We appreciate the lovely words and we’re certainly glad you tried us out. We hope to keep providing the excellent service and we look forward to seeing you soon.
Experiencia fantástica: Best staff and doctor, very professional and great place for the special need kids.
Thank you Asifa! We shall continue to hone our skills to best accommodate all of our patients and their families. We look forward to your next visit.
Experiencia fantástica: The whole office is Professional, friendly and kind. My son loved coming to cuddly smiles. He did not want to leave and has requested I only take him to cuddly smiles from now on.
Thanks for the vote of confidence and thank you for the excellent rating. We’re glad your son had a pleasant experience and we look forward to many more of them. Best wishes to you and family.
Experiencia fantástica: Very nice staff an helpful and friendly.always make sure you get helped quickly doctors are very helpful as well.☺️
Thank you Susana for the 5 star rating and kind words. We look forward to seeing you soon.
Experiencia fantástica: Amazing practice! All the dentists and staff are very friendly and helpful. Highly recommend!
Thank you Antoinette for your kind words and excellent rating. We shall continue as a team to meet and surpass your expectations. Take care and see you soon.
Experiencia fantástica: I searched on google and this was my first place to call. I spoked with Laura and we went from there. When I called her back she was able to get me in the next day which worked well for my daughter because I wanted her teeth to be cleaned sooner. I went in the next day which was Saturday. I really liked this place and the stuff members. The dental assistant are kids friendly and the dental doctor was very sweet and gives you good advice on how to keep your child’s teeth healthy. The place looked clean and organized well. I’m glad I found this place I will be taking my daughter here. I hope you guys keep up with the good work.
We’re so glad you found and called us Everlyne. Thanks for taking the time to compliment us with the positive attributes of our practice. We shall strive to maintain this standard because of sweet people like you. Stay blessed and hope to see you soon.
Experiencia fantástica: Serene atmosphere, kids friendly set up and very professional and nice staff
Thank you Janet! Our mission is to continue to provide the best care in a comfortable and respectful atmosphere. We’re glad you had a great experience, we look forward to your next visit.
Experiencia fantástica: For all your kid's dental concerns look no further, Cuddly Smiles got you and you will leave with smiles. Customer service is
Thank you Amy for the excellent rating and great promo. Indeed ‘Cuddly Smiles got you and will leave you with Smiles’. I think we’re gonna steal that. Best regards and see you soon.
Experiencia fantástica: Very family friendly and hospitable. The staff show great professionalism and very kind your kids will feel very comfortable getting their teeth cleaned. Highly recommend.
Awura Ama, we appreciate you and the time you took to share these lovely and encouraging comments. We’re glad you had a great experience. We look forward to your next visit.
Experiencia fantástica: Exceptional treatment, already recommended to all friends and family. Keep up with the good works Doc and team.
Thank you Daniel! Your time and kind words are greatly appreciated. We look forward to seeing you soon.
Experiencia fantástica: I have been taking my kids to Cuddly Smiles since 2021. Its a long drive for me, but its worth every cent of additional gas money and time. I drive past several dentist before I get to this location but worth it. Dr. Yvonne and her staff are super-friendly and she (Dr. Yvonne) treat my kids as she would her own. She gives me advice on how to brush the kids teeth and much as I sometimes don't like to be told what to do as a dad, I still appreciate it. Lastly, I like the fact that they open on Saturdays (every other week) which is good for parents who cannot make it on regular week days. Thanks for epitomizing the gold standard for pediatric dentistry.
Eugene,
We appreciate your excellent rating and thoughtful and kind words. Your review not only raved about us but advertised the caring and convenient nature of the team. It’s because of attentive and present parents such as you, that we strive to maintain the highest standard of care. We look forward to seeing you and your lovely boys soon.
Experiencia fantástica: An amazing facility with a very hospitable and accommodating team. Dr Felli is very caring and thoughtful with kids. I’d highly recommend them to anyone looking for pediatric dentist.
Thank you for taking the time to rate us highly, and leave these wonderful comments. We are humbled and honored to be at your service, and we look for to your next visit.
Experiencia fantástica: You're Never Fully Dressed Without a Smile. They would make you smile.
Thank you Ayite!
Experiencia fantástica: 1.Doctors handling of my kids was excellent 2.Was abit nervous with the service but all turned out very well 3.Great reception 4 Great service 5.And i did recommend to everyone a million times.
Thank you Leonard for taking the time to give us the five stars and outline your positive experience. We look forward to your next visit, and we pledge to maintain or exceed your expectations.
Experiencia fantástica: A place where every family needs to visit for all dental solutions . Nice reception from staff.
We appreciate you taking the time to rate us favorably and express your kind sentiments. We look forward to your next visit.
Experiencia fantástica: Super clean environment, excellent for your kids. Staff very nice and professional. Dr Felli is just awesome. Glad my kids have the best dentists in the community.
And we sure are glad to have some of the best families in the community. Your girls are wonderful and you are doing such a great job with their oral hygiene. Thanks for the 5 stars and words of affirmation. We look forward to see you all soon.
Experiencia fantástica: Absolutely amazing with my son. Have been a few times already and service is always great and friendly from the moment you walk in until you leave.
Thank you Amanda, for taking the time to write these kind words and rate us favorably. We'll strive to maintain this high-quality standard of care. Thank you and we look forward to seeing you and your little one soon.
Experiencia fantástica: I was beyond impressed by this dentist and her staff. Not only were so so sweet and friendly but they explained everything so clearly and In a way I could understand. The dentist really seems to care about her patients and gives preventative treatment to avoid further damage. I am so happy I found this dentist. Thank you so much :)
Thank you for the kind words and for taking the time rate us generously. We pride ourselves in being thorough and aim to give both our patients and their parents a pleasant experience. We look forward to your next visit.
Experiencia fantástica: Dalajla was so super sweet from the time she walked out and called my daughters name to go back. She made my 4 year old so comfortable and made her feel like a queen! She was gentle and walked Gwyndolyn through every step of everything she was going to do! Then Yvonne came in and the hospitality continued! We have found our new dental family!
Your kind words warms our hearts and has motivates us to keep giving our best. Thank you Katherine! We look forward to seeing you and the queen soon.
Experiencia fantástica: So glad I found this place. Staff was extremely caring and great with my 3 year old son. They were able to take him in right away as an emergency patient after having a fall that needed work done immediately. The Dr did a great job with my son as well as the rest of the staff. We will definitely be coming back. I highly recommend this place.
Thank you Yarely! We’re glad that we were able accommodate your son, and you had a great experience. We hope to continue to provide the best care every time. We hope to see you soon.
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