Lone Star Family Dental - Justin McElvain D.D.S.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 7:30-15:30
- Miércoles: 8h-17h
- Jueves: 7:30-15:30
- Viernes: 9h-14h
- Sábado: (closed)
Fotos de Lone Star Family Dental - Justin McElvain D.D.S.
Servicios y Tratamientos
Lone Star Family Dental - Justin McElvain D.D.S.: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,9 de 5 sobre 320 opiniones
Experiencia fantástica: I've been to many dental offices over my lifetime but this one is by far my favorite. Dr McElvain and his staff are amazing. I highly recommend this office to anyone. I've now found my permanent dentist .
Thank you so much, Becky! Your kind words mean the world to us. We're honored you've chosen us as your permanent dental home and truly appreciate your recommendation. We look forward to caring for your smile for many years to come!
Experiencia fantástica: Provided a genuinely life-changing experience. Everybody is super sweet and makes you feel right at home! #GOAT
Thank you so much for trusting in us, Brekin! It was a pleasure to meet you!
Experiencia fantástica: Well my granddaughter set the bar really high for Courtney and I feel like she went above and beyond in my care. Comfortable the whole time, she is well coordinated and knowledgeable in her craft. Dr. McElvain was very informative and helping me understand the process for restoring my smile and helping me build my confidence and my oral health. Thank you to the whole team for the understanding from the treatment plan, insurance benefits, and scheduling my next visit.
Thank you so much for your kind words! We're thrilled Courtney made you feel so comfortable and that Dr. McElvain helped you feel confident about your treatment. We appreciate you recognizing our entire team and look forward to seeing you again soon!
Experiencia fantástica: The staff is amazing as usual. They are friendly, courteous, caring and so pleasant!! Courtney is the best! Going to the dentist now at this location is no stress.
Thank you so much for your kind words! We're so happy to hear our team continues to make your visits stress free. Courtney will be thrilled to hear your shoutout. We appreciate you!
Experiencia fantástica: Great experience. They did their work without pressuring me to get additional work done. I would definitely recommend them.
Thank you so much for your kind words! We're glad you had a great experience and appreciate your recommendation. We look forward to seeing you again!
Experiencia fantástica: So great! I love all the staff and they were very kind.
Thank you for your kind review! We're so happy to hear you love our team. We truly appreciate your support and look forward to seeing you again!
Experiencia fantástica: Called at 0800 with a crown that fell off; was sitting in the dental chair by 0900. Staff was super friendly and accommodating. Dr. M was very down to earth and professional. I look forward to having him as my dentist!!
Brian, thank you for taking the time to share your review! We enjoyed meeting you and look forward to getting to know you! -The Lone Star Team
Experiencia fantástica: Outstanding professional service— from Tiffany at front desk, Kilee, dental hygienist, and Dr. McElvain. I highly recommend.
Thank you so much, Cindy!
Experiencia negativa: I am expressing my dissatisfaction regarding my recent visit to your clinic. After speaking with my insurance provider, I was informed that the procedure performed required pre-authorization in order to avoid unexpected out-of-pocket charges. Unfortunately, this step was not completed by the office. While I understand that patients are ultimately responsible for their insurance coverage, I also believe that a professional dental clinic has a duty to properly inform patients when a procedure may not be covered without prior authorization. At no point was I advised that this service could be denied or that pre-authorization was recommended or necessary. Because of this lack of communication, I am now facing a charge that could likely have been avoided. I relied on your office to guide me appropriately, especially as a first-time patient. This experience has been very disappointing for both myself and my daughter, as we had hoped to establish a long-term relationship with a trusted dental provider.
We’re sorry to hear about your concerns and are disappointed that this was your experience.
For privacy reasons, we cannot discuss specific details of any individual’s care in a public forum. However, we would like to clarify that pre-authorizations (pre-determinations) are not required by your insurance carrier in order to proceed with treatment. While our office is always happy to submit one upon request, they are optional, can take several weeks to process, and are not automatically completed unless a patient specifically requests it. You did not request a pre-determination and elected to have same day treatment performed.
We also make every effort to clearly communicate that all insurance estimates are not a guarantee of payment, and that coverage decisions are determined solely by the insurance provider. Our clinical recommendations are always based on a patient’s needs and not on insurance coverage.
We are sorry that your experience did not meet your expectations and wish you the best in finding a dental home that is the right fit for you.
Experiencia fantástica: I could never express my gratitude enough for Dr. McElvain. He gave my baby girl a newfound confidence in her smile which translates in her life. His talent and gift in cosmetic dentistry is truly unmatched. He understands dental anxiety and calmed both of us! I will be eternally grateful with the transformation that has taken place. Now her smile can genuinely reflect her beauty inside and OUT!! Thank you, Dr. McElvain!!!
Thank you so much for your incredibly kind words, Rachelle! Helping patients feel comfortable and confident, especially when there’s dental anxiety involved, is something we care deeply about. We’re so grateful to have been part of her journey. Thank you again for sharing your experience with us! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: Love this family practice. My whole family goes here now.
Thank you so much! We're honored to care for your family's smiles and truly appreciate your trust. We look forward to seeing you all at your next visits!
Experiencia fantástica: Fantastic experience! Everyone was so kind and helpful. Dr. McElvain was thorough and nice! Definitely recommend!
Thank you so much for your kind words! We're so glad you had a fantastic experience. We truly appreciate your recommendation and look forward to seeing you again!
Experiencia fantástica: Dr McElvain is superb! Can't say enough about him! So professional, compassionate and informative. I would give more stars if I could! His staff is wonderful, and so empathetic. I have found my Dentist for life!
Thank you so much for your incredibly kind words! We're truly honored by your trust and are so happy you've found your dental home with us. We look forward to caring for your smile for many years to come!
Experiencia fantástica: I had an exceptional experience at Lone Star Family Dental. From the moment I walked in they were friendly and welcoming. Dr. McElvain and his staff are very knowledgeable and took the time to answer all my questions and concerns regarding treatment options, making me feel comfortable and at ease. This team is professional, efficient and extremely compassionate. Highly recommend!
Thank you so much for taking the time to share, Karen! It truly means so much to us. -The Lone Star Team
Experiencia fantástica: I needed a lot of dental work done, and I had been evaluated by 2 other dentists quoting excessive root canals and crowns (not to mention cost). These Dentists had fair prices and the treatment philosphy was to preserve as much of my natural teeth as possible. Highly reccommended.
Thank you so much for taking the time to share, Christian! We are so happy we could help. -The Lone Star Team
Experiencia fantástica: With my first visit to Lone Star Dental I was hooked. As a retired physician I am well aware of what makes a successful medical practice and some of the same characteristics of a great clinic apply to a dental practice. Dr. McElvain’s office has those characteristics. A friendly and effective front desk, a very competent and professional staff and 2 excellent well trained and experienced Doctors. I have always been treated with respect, care and up to date treatment.
What a compliment, I am humbled. Thank you David for the kind words!This means even more to me personally, knowing it’s coming from someone who’s been there and done that in the medical profession. Thanks for noticing the effort of the entire staff, I am spoiled to have a great team that strives to make each patient’s visit enjoyable and as stress-free as possible!
-Dr. Justin McElvain & Lone Star Team
Experiencia fantástica: I had an excellent experience at Lone Star Family Dental – Justin McElvain, D.D.S. From the front office staff to the hygienist and Dr. McElvain himself, everyone was absolutely amazing. The entire team was welcoming, professional, and incredibly thorough. They took the time to explain everything and made sure I felt comfortable throughout the visit. It’s clear they truly care about their patients. Highly recommend!
Thank you Sara for the compliments, glad to be of help even though you made it easy on us!
-Dr. McElvain & Team
Experiencia fantástica: I cannot recommend this dentist enough! My teeth have never been in great health, and as a result I've visited a large number of dentists. I've been visiting this office since 2018, and the staff is friendly and helpful every time I visit. My teeth feel like they're cleaner and healthier than they've been in years. Less cavities and better gum health? Yes please✨️
Mary, thank you so much for this kind review! We are so glad you found our office and we look forward to seeing you again soon! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: I had such a great experience at Dr. Justin McElvain’s dental office. The front desk staff are incredibly kind and welcoming, which immediately makes you feel at ease. His dental assistants are just as friendly and caring, and Dr. McElvain himself is gentle, thorough, and easy to talk to. Everything was explained clearly, and I felt genuinely well taken care of. Highly recommend this office! :)
Love it! Thank you for the kind review :)
Experiencia fantástica: This place is awesome! I left work in tremendous pain due to a major toothache. Walked in with extreme anxiety and told the staff I need help. The entire staff were extremely polite and listened to my concerns. Assured me that they could assist with my dental needs all while being aware of my nerves and anxiety. They squeezed me in for a THOROUGH exam. Got me a prescription and a plan to do the root canal. I called a day later requesting to be seen sooner for the surgery. They made room for me and understood the amount of pain and discomfort I was in. The procedure went GREAT! I was informed of every step and they made sure I was comfortable the entire time! This was my first time seeing a dentist since the military and this place was awesome!
Thank you so much for your review. We’re truly grateful you chose us, especially during such a painful and stressful situation. Our whole team understands how overwhelming dental visits can feel, and we’re so glad we could make you feel heard, supported, and comfortable every step of the way. Thank you, again, Anthony! -The Lone Star Team
Experiencia fantástica: The hygienist Kilee was professional, knowledgeable, and genuinely caring. She answered all of my questions and gave detailed explanations.
We’re thrilled to hear you had a positive experience. Thank you for choosing us and for being part of our dental family! -The Lone Star Team
Experiencia fantástica: Having been with my previous dentist for over three decades, I was very nervous to look for a new one. I was incredibly impressed at the professionalism and warmth of the staff. I really appreciated Dr.M's moderate philosophy of taking care of problems before they become major concerns while not being unnecessarily aggressive and wasting lots of money. Anytime I had a question, they took it seriously and made it an educational moment. I'm thankful to have found my new dental home.
Thank you for your thoughtful review, it truly means so much to our team to hear! We are committed to exceptional care, and we’re glad your experience reflected that. We are just as thankful that you found us! -The Lone Star Team
Experiencia fantástica: Dr McElvain is awesome! After several bad experiences at other dental offices, I was very nervous to try a new dentist. A friend highly recommended Dr. McElvain a few years ago, but I was too anxious to make the call—so I sent my 20-year-old son first, and he really liked the office. When a tooth finally broke, I couldn’t put it off any longer. Dr. McElvain did an excellent job repairing it and immediately put me at ease. Since then, I’ve continued addressing all my dental needs after years of avoiding the dentist. Dr. McElvain is skilled, gentle, and genuinely cares about his patients’ comfort. The front office staff are kind and knowledgeable, and the hygienists provide thorough, professional care. The entire office has a warm, family-like atmosphere. I highly recommend Dr. McElvain and his team.
Sandie, thank you so much for this beautiful review. It truly means the world to us. We know how hard it can be to return to the dentist after difficult past experiences, and we’re honored that you put your trust in our team. We’re so glad we could help you feel comfortable, cared for, and confident moving forward with your dental health. It has been such a joy getting to know you! -The Lone Star Team
Experiencia negativa: I'm writing my review over five appointments over the past month. The office staff was accommodating and able to help me schedule convenient appointments. General cleaning appointments went well and the Dr seemed knowledgeable . The issue came up when I noticed that Dr. McElvain was short and had little patience during a filling appointment. He stayed in the room for less than four minutes and said "he can't do this today." We "wasted an hour of his time today" after he declared that we needed to get a referral. I've never been treated so unprofessionally by a dentist ever in my life. On top of everything, I had to pay a $50 cancellation fee. We showed up for the appointment and wanted to continue the procedure - we just needed an ounce of patience. If you want a dentist with patience, I would stay away from this practice.
Laura, we have spoken with you personally regarding this matter. We hope your family can find the care they need.
Experiencia fantástica: I recently switched dentists after a decade with my previous dentist due to insurance changes. I am so happy. DR. McElvain is very thorough, but gentle. He explains everything in great detail. All the staff are wonderful. I finished my procedure for the first time without needing Nitrous Oxide and my blood pressure remained stable. I highly recommend Lone Star Family Dental!
Thank you so much for your kind review, Amy! We are so happy to have you as a patient.
Experiencia fantástica: I have been going to Lone Star Family Dental for a couple of years now and a patient of Dr. Justin McElvain's. But early on in this relationship, Justin proved that he is much more than a highly competent dentist. He is a trusted and valued friend. I don't often write reviews on anything or anybody but I think this story deserves to be told. Before we knew each other very well, I had an appointment with Dr, McElvain one afternoon. I was close to being late for the appointment because when I was leaving my previous appointment at the McKinney Salvation Army headquarters, I saw that my car had a flat tire. I was now in panic mode and did not have time to change the tire so I asked a friend if he would take me to Lone Star Family Dental which he did, just in time for the appointment. As Justin was preparing for the dental work, I was talking about my car problem and that I did not have a way home to pick up an air compressor which I thought would enable me to air up the tire and allow me to get to Discount Tire to get it repaired. Justin immediately said that he would take me home to get the compressor at Heritage Ranch and then drive me back over to the Salvation Army where my car was. As a reminder, I had not been a patient of Dr. McElvain's very long and he certainly had no need or responsibility to offer to help me at the end of his long day and I certainly was not asking him to do so. However, at the end of my appointment, off we go to my home at Heritage Ranch to get my air compressor which, by the way, is not small and requires two men to pick it up and load it into an SUV. When we get back to my car in McKinney, Justin again helps me off-load the compressor, watches me air up the tire and finally, helps me load the compressor into my SUV. This entire ordeal took about at least an hour, as I recall. This story is NOT about a dentist. It IS about a good man, taking the time and making a considerable effort to help someone else in need. As I have continued to get to know Justin even more, I continue to admire him even more as a young man building a career and a business and as a father and husband of a beautiful young family all of whom I have seen at his practice. OH, BY THE WAY, Dr. Justin McElvain is also a first class, full service dentist using the latest in dental technology and practices along with an excellent and caring office staff. Even my retired dentist friends at Heritage Ranch use him. AND, I have even managed to overlook the fact that he is an Aggie. Pat Friend Heritage Ranch, Fairview
Pat, I am so humbled by this review, means a lot to me and my wonderful staff. I can’t thank you enough for your kind words! It is people like you that make my job even more enjoyable than it already is. Thank you again my friend
Experiencia fantástica: Great customer service, and one one care. Dr Justin and his staff are knowledgeable and helpful
Thank you so much for your review, Lou!
Experiencia fantástica: Dr. McElvain is an amazing Dentist. He quickly & comfortably filled my two cavities. His hygenist was wonderful. Showed me before & after pictures - what a wonderful difference. The front office is very efficient. The whole experience was great!
We are so happy to have you as a patient, Marie! Thank you for your review.
Experiencia fantástica: We love this Dentistry!!! You will not need to ever look again for a dentist once you experience this practice. They are professional, friendly, and sincere. Dr Justin McElvain is truly the best dentist I and my family have ever had. From the office managers, receptionist, dental hygienists and Dr McElvain , they are truly caring, fair and have always worked with us on many aspects - it has always been a good experience!
Catherine, thank you so much for sharing your experience with our office! We always look forward to seeing you on our schedule- you definitely help put the "family" in Lone Star Family Dental. Have a great holiday season! -The Lone Star Team
Experiencia fantástica: I had a great experience with Dr. McElvain and his assistant Victoria. I was worked into the schedule for a quick concern, and they both made me feel comfortable and well-informed throughout the entire process. They took the time to explain everything clearly and set the right expectations. I’m so happy with the results and truly appreciate their professionalism and care. Highly recommend!
We are so happy to hear this! Thank you so much for sharing your experience.
Experiencia fantástica: It's so nice to have a great dentist that isn't constantly trying to upsell you stuff you don't need. Everyone in the office is very friendly and professional. Dr. McElvain is amazing and very thorough. I can't recommend them enough I'm very happy with them.
Thank you so much for your review, Michael!
Experiencia fantástica: Lone Star dentist is amazing!! I needed a dentist desperately and I came across Dr McElvain and made the appointment. I got in 1st available within a week. From the warm welcome of the staff to the chair, the staff was professional and friendly. If you get nervous about going to the dentist Dr McElvain and his staff make the process calming. I had a major thing of a loose tooth to a few starting to be, so a bridge was needed. Victor the technician was kind and efficient in his job taking pictures and X-rays. Then I met Dr McElvain who is a Rock Star! He accessed and explained what needed to be done in detail and options. From the 1st visit to my 3rd visit Tiffany in the front office walked me through the insurance and out of pocket. She is knowledgeable and sweet with answering all the questions to appt’s, insurance and aftercare in case you forget. There are many others on staff that were just as professional and friendly, but these 3 are my personal encounters and left a lasting impression of going to see Dr McElvain. I can highly recommend him and his staff for your dentistry needs. Lone Star performs a wide range of procedures from cleaning to implants. I have a new bright smile! Thank you! Next visit is a full cleaning, can’t wait.
Thank you so much for taking the time to share your experience! We are so happy to have you as a patient.
Experiencia fantástica: Excellent service! My family and I have been coming to Lone Star Family Dental for 5+ years and although we moved away, we still rather drive to come and see them! I absolutely recommend checking them out.
We are so happy to have your family as our patients! Thank you so much for sharing your experience.
Experiencia fantástica: Dr. McElvain office is excellent. Have had both Dr Justin McElvain, Dr. McDaniels and hygienist Courtney Paschal. The office is friendly, professional and works with you for work to be resolved. We are fully confident in their services!
Thank you for sharing your experience with our office, James! We are so happy to have you as a patient here.
Experiencia fantástica: Everyone from the receptionists to the dentists is friendly and welcoming. Appointments are swift and quick. I highly recommend this office
Thank you so much for sharing your experience with our office, Kevin! We are happy to have you as a patient.
Experiencia fantástica: The entire family sees Dr. McElvain. Very happy with routine visits and with the variety of procedures we’ve had performed. Quality & reliable care. Highly recommend!!!
Thank you so much for your review, Jeannie!
Experiencia fantástica: I had the most incredible experience and I can't recommend it highly enough! The front desk staff were welcoming and efficient, ensuring that my check-in process was smooth and quick. What truly stood out to me, though, was the amazing hospitality and the care that every member of the team showed. The dental hygienist and assistant were not only kind but also incredibly thorough, taking the time to explain each step of the process and answer all of my questions. You could tell they were genuinely interested in my comfort and well-being, making me feel completely at ease. Dr. McDaniel was exceptional. Not only did he have a deep knowledge of dental health, but he was able to explain everything in such a clear, compassionate manner. It’s rare to find a dental office where you feel so comfortable, cared for, and confident that you're in good hands. From start to finish, the experience was nothing short of outstanding. If you’re looking for a place where the service is impeccable, the staff is highly knowledgeable, and the atmosphere is warm and welcoming, look no further. Thank you for making my visit such a positive one!
Thank you for sharing your experience with our office! We appreciate you!
Experiencia fantástica: The ladies who work the front desk here and the hygienists who do cleanings, etc. are the KINDEST, most compassionate, caring, genuine, and hardworking people I have encountered in many years. There is no chasm they will not cross for their patients; they are never too busy to take care of you (or even too pregnant in one instance)! I owe so much to these ladies and firmly believe the world would stop turning if they didn't work so hard. I am so grateful for them. Dr. McElvain is also one of the humblest, most knowledgeable, and kindest dentists I have had the pleasure of meeting. I feel happy knowing he is the family dentist of not just me, but other families whom I know--I know they're in good hands!
Brandon, I can tell you that you nearly brought the pregnant one to tears with this review! Thank you so much for your sweet words. Patients like you and reviews like this revive our passion as healthcare providers. We hope to continue this great relationship with you and your family for a very long time! -The Lone Star Family Dental Team
Experiencia fantástica: Dr. McElvain is a wonderful, personable dentist. Not only is he a pro but he gets the little things right. It's nice to come in every six months and he immediately remembers what we spoke about the last time. He asked me about my station I work at and third shift schedule; these are the ways one can tell that he values his patients. And he has the sweetest staff of talented young ladies who can assure that you're secure and comfortable. By the way, it's great to be at a practice where everyone has such brilliant smiles. That is a must. At 7:30am it's great to meet such pleasant personalities. It makes me wish to visit more often.
Toby, thank you so much for the kind words. We are equally excited to see such a pleasant personality in yourself. I don't know of too many individuals that can work a long night shift then come to the dentist with such a great attitude!
-Dr. McElvain, "Your Fairview Dentist"
Experiencia negativa: I am very dissatisfied with my recent experience at Lone Star Family Dentist. For years, I appreciated that their hygienist conveniently scheduled my next cleaning after each visit, ensuring I maximize my insurance coverage of two cleanings per year. Unfortunately, during a previous appointment, the hygienist scheduled my next cleaning for a date that fell just short of my insurance coverage period. This resulted in an unexpected bill for the service. When I contacted their office to explain the situation, I was informed that it was my responsibility to track my insurance coverage dates and they are unable to waive the fee. I believe that a more patient-centric approach would be for Lone Star Family Dentist to proactively coordinate appointments with patients' insurance plans. This would prevent billing surprises and ensure that patients receive the full benefits of their insurance coverage.
I'm truly sorry to hear that this experience has led you to decide not to continue with our office. It is disappointing to be deduced to a one-star review after many years of providing our best care to your family.
As discussed with you and your wife, our team tries very hard to help provide a clear understanding of each patients insurance benefits. However, it is the responsibility of the patient to stay informed of and understand their coverage limitations, as is the case for all medical facilities. Unfortunately we have no way of tracking the discussion between you and the hygienist , who no longer works here, that led you to be scheduled earlier than your coverage allowed. Insurance companies place significant financial strain on private practices with strict limitations and extremely low reimbursement rates. If we were to waive every fee denied by insurance, we would not be able to sustain our practice. It has always been our office policy that our estimations of insurance coverage is only an estimate and that patients are responsible for payment for services provided. We understand that unexpected billing can be frustrating and we genuinely regret that this situation caused such a negative experience for you.
We've always appreciated the trust you and your family have placed in our office over the years. It is disheartening that this has led to your decision to seek care elsewhere, but we respect your choice. We wish you and your family all the best.
Experiencia fantástica: Great dentist, great staff, great pricing(much cheaper than my last dentist). Local dentist who lives in the community.
Rainey, thank you so much for your review! We truly enjoy seeing you at every visit!
Experiencia fantástica: Excellent experience from beginning to end. The entire staff, from the front desk to the back are the greatest people & provide top tier customer service - the absolute sweetest crew. I was with their hygienist Courtney who was amazing, very knowledgeable & had the highest attention to detail during the cleaning & checked her work to ensure she did the best job within my appt time & I appreciate that level of care. Dr. McDaniel was great & is a total sweetheart. Highly recommend this place!
Thank you so much, Elizabeth! We appreciate your review!
Experiencia fantástica: Like most people, I *had* dental anxiety, which caused me to go way too long without a teeth cleaning and checkup. After searching online, I became convinced that my teeth were in worse shape than they actually were. Maddie was incredibly kind while taking my x-rays and helped me feel at ease until it was time for my cleaning. Cara, my dental hygienist, had such a positive attitude that I felt even more comfortable. She was so patient with me, and I left the office feeling really great. I had Courtney as my hygienist today for more work and she was amazing as well. Colleen and Tiffany at the front desk were also warm and welcoming. All in all, everyone has been wonderful and I would highly recommend Lone Star Family Dental. I can't believe I'm saying this, but I'm actually excited to go back and see my progress.
Paige, you are so sweet! We have all genuinely enjoyed getting to know you and look forward to your next visit! Merry Christmas! -The Lone Star Team
Experiencia fantástica: I made my third trip to Lone Star Family Dental today and have to say, these guys are the best. Dr. McDaniel and Emila are simply amazing. I’ve never had a better experience with going to the dentist. The entire staff is super friendly, positive and professional. Their receptionists are super efficient and always in a great mood. And It’s just nice when you find a dentist who knows what he’s doing and is actually here to help instead of coming across like salesmen. 10/10 would recommend these guys to anyone and I won’t be going anywhere else from now on!
This is so kind, thank you from the whole team!
Experiencia fantástica: Hands down, this is the best dentist office I've ever used! They are extremely accommodating to individual's needs when scheduling appointments. The dentists and staff are excellent professionals & absolutely know what they're doing.
You're the best, Regina! We appreciate you!
Experiencia fantástica: Doctor McElvain and his staff are extraordinary dental professionals. I'm always so comfortable in their care. The office is a premier facility. My hygienist Jessica is very gentle. I don't know how she does it, I never feel a thing. I've been coming here for four years and I'll never go anyplace else. You should come!
Tim, thank you so much for sharing! We appreciate you and are very happy to have you as a patient!
Experiencia fantástica: After my dentist retired I went through 4 other dentists before finding Dr. McElvain's outstanding office. He is a perfectionist and settles for nothing less. He has performed several difficult procedures on me with amazing results. He fixed one of my front teeth that looked like one of bugs bunny's teeth that my old dentist messed up. It was painless and looks perfect now. He spends as much time as needed with his patients and is not in a hurry to get to the next one. His staff is equally as amazing. They have assembled a great team there. I highly recommend this dentist and his staff.
Mark, thank you so much for taking the time to share this! We have all enjoyed getting to know you and always look forward to seeing you on our schedule. Thanks again! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: Our family of 5 can not give a better review. Everyone including front office are welcoming & helpful. Communication about apts, procedure times, check-out always exceeds expectations. We had a dental emergency w/ our 11 year old & they accommodated us first thing!!! Service & integrity at its Texas finest!!!
Tiffany, thank you so much for taking the time to share! We appreciate you and your family!
Experiencia fantástica: Fantastic staff and wonderful dentists who take time to explain about dental procedures, etc. very caring people. Highly recommend!
Thank you so much, Kathleen! It was great to meet you.
Experiencia fantástica: I am thrilled that I found Lone Star Family Dental. From the front desk staff to the hygienist’s to the tech’s to Dr McElvain all are incredible and very professional. I travel from The Colony and would come from twice the distance after meeting Dr McElvain and his staff. Pain free service. I highly recommend checking this place out. Tom
Tom, thank you so much for your review! We appreciate it!
Experiencia fantástica: Everyone has been very professional every time I walk in. Dr. McElvain shows you the X-rays and digital scans so you can see for yourself what is going on. I broke a tooth over the weekend and they were able to work me in first thing Monday morning. I highly recommend Lone Star Dental.
Thank you so much, Bryan!
Experiencia fantástica: I was very pleased with the service I received from Dr Daniels and Amelia. They took time explaining what was needed. Their care and concern for me is appreciated. I highly recommend them.
We are all very grateful for your feedback!
Experiencia fantástica: Dr.McDaniel took care of my nephew (age 5) and fixed his fillings quick and painless. They used laughing gas and he was excited when everything was finished and he didn't have any more "sugar bugs"
Thank you so much for your review!
Experiencia fantástica: I have had a lot of work done in the past 6 months and I never felt as comfortable in my 74 years going to the dentist as I have going to Lone Star Family Dental !!! Dr. Mcelvain and Dr. McDaniel take the fear away and going to the dentist isn’t scary anymore and maybe if I had been going to them all along I wouldn’t need so much work. Thank you Lone Star Family Dental !!!!!
We appreciate you taking the time to write this! Thank you!
Experiencia fantástica: Best Dentist I’ve ever been to. Had a terrible experience at another place in Allen and was referred this place and I’ll never go anywhere else as long as I live nearby. Reception is great and professional and there’s never an issue
Cody, thank you so much for writing this! We appreciate your feedback!
Experiencia fantástica: Dr. McElvain and his staff are awesome! They do a great job of maintaining my smile and repairing any dental issues that arise. Trust them 100% with my smile!
Thank you so much, Alison! We appreciate you!
Experiencia fantástica: I have found my dental home. If you are nervous, have anxiety about attending the dentist or simply just not confident in your smile I definitely recommend this place. I found them through Google and I’m happy I made an appointment. The ladies at the front desk were so nice and encouraged me to come in still after I mentioned that I wasnt too happy to show my teeth. When I walked in she said Miss Banks and I never been there before. That sold me before I even saw the dentist. I also knew the price of my visit before they started so I wasn’t surprised when I paid. My hygienist was a 10/10. I loved her energy and how she explained every step. Met Dr.Mcelvain and he was very informative & kind as well. Im happy with the treatment plan he has for me. They let you move at your own pace but I’m looking forward to getting my process started and having a healthier smile.
Gaylin, it was a pleasure to meet you! Thank you so much for such a sweet review, you had everyone smiling here!
Experiencia fantástica: I had my great first experience with Lone Star Family Dental, having recently relocated to the area. Treatment was thorough and explanative, with an emphasis on comfort. Courtney was knowledgeable and gave me a thorough cleaning - highlighting a number of treatment recommendations that were all confirmed by the dentist. The practice is also very thorough and knowledgeable when it comes to insurance billing. I strongly recommend Lone Star.
It was truly a pleasure to meet you, Bob! We're looking forward to more visits together!
Experiencia fantástica: Dr. McElvain and his staff provide exceptional service. I would highly recommend him. I had a great experience with my insurance too, they were in-network and I knew exactly what was covered.
Thank you so much for your review, Deanne!
Experiencia fantástica: Dr. McElvain and staff have been treating my wife and myself for years. Dr. McElvain provides the best treatment possible and always goes over options. His hygienists are gentle and thorough.
Ron, you and Jonell are the best! Thank you for taking the time to share your experiences with us.
Experiencia fantástica: For someone who is terrified of dentists...I actually love this place. Both dentists are awesome and make sure I'm good and comfortable. The front desk staff is great and talks me through everything. They even get me checked in without me saying my name! Easy to book as well. My dental hygienist remembers every little crazy thing I like to make me more comfortable as well. Every employee I've talked to here always has a smile and treats you great. I highly recommend them and already have other family members that go now too.
Jessica, you brighten our day! Thank you so much for your review!
Experiencia fantástica: My family and I have been going to Lone Star Family Dental for several years now. I wish we would have started with them when we moved to Texas 5 years ago. They are always reasonable with their charges. They are thorough when explaining needed work and the expected cost. The staff is so friendly, I look forward to walking in and being greeted warmly, it really helps when you dread dental work. They are accommodating and won’t chastise you if dental work makes you anxious. Thank you to Lone Star Family Dental!
Daniel, you and your family are such a treasure to us! Having such caring patients motivates us to always try to be better. Thank you!!
Experiencia fantástica: As someone with severe dental anxiety (even in my 40's) I cannot praise Lone Star Family Dental enough. I started my journey with them in mid-2023 after years of putting everything dental related on the back burner. My former dentist had retired and I was truly just terrified to start with someone/somewhere new. That said, I am SO, SO thankful I made that initial appointment with Dr. McElvain. We are still working through my treatment plan, as it was a LOT, but I am just so greatful to have found this crew. Front staff is phenomenal, dental hygenist Jessica is just an absolute Angel-Rockstar keeping me comfortable through that first (dreaded) deep cleaning and 3 month maintenance visits... I seriously just can't say enough good things. 20/10 recommend Lone Star Family Dental in Fairview.
Rebecca, that was so sweet to read! You have been a joy to get to know, we feel just as lucky to have patients like you. Thank you! -The Lone Star Team
Experiencia fantástica: I’ve been to so many dentists and always had a poor experience. Finally a friend recommended Lone Star Dental! I had my first appointment and couldn’t be happier with them. Quality service and care, and this is the first time I’ve left a dentist not feeling belittled or embarrassed about my teeth. They treated me like family and I was comfortable talking to them about what was going on with my teeth. I HIGHLY recommend them!
What a sweet compliment, we are very thankful for your kind words and enjoyed meeting you! Thank you for taking the time to review us.
-Dr. McElvain and staff
Experiencia fantástica: I have been coming here a little over a year now and love this office! I used to live close by, but now drive 16 miles for my appointments. I have never had a better experience at a Dental Office before. Dr Justin McElvain is so nice and great at explaining everything. He answers all my questions and puts my mind at ease for any fears I may have. I enjoy seeing Cara for my cleanings and no longer get anxiety when I come for those appointments. I have always had pleasant experiences and interactions with everyone here from the front desk, dental hygienist, assistances and Doctors.
You are too kind Natalie, thanks for taking the time to leave a review, much appreciated! Makes our job enjoyable having patients like you!
Experiencia fantástica: Update: our family still LOVES Loan Star Family Dental and I just wanted to take a minute and give a shout out to Colleen. She is truly a blessing to this office and to our family! She always does her best to accommodate our schedules and always with the most kindest, and helpful mannerism. We’ve lived in Allen for 26 years and just started going to Loan Star Family Dental a couple years ago. The front desk employees are nothing but kind and welcoming. Dr McElvain is awesome. He doesn’t try to push unnecessary treatments just for an extra $$ because there are a lot of dentists out there that do. I LOVE their dental hygienist Cara. She gives the best cleanings ever! She’s very thorough and gentle. She is amazing with my kids. I highly recommend her.
Wendy, thank you so much for taking the time to share your experiences with our office! Your kind words truly mean so much to all of us. We always look forward to seeing you and the family! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: Such a pleasant and professional office and staff. They make my dental visits pain free and enjoyable! My entire family loves coming here!
That’s what it’s all about Maple, thank you for the review!
Experiencia fantástica: My daughter and I have been coming to Lonestar since 2020 and have nothing but good things to say about this dentist and office. Everyone is so nice, professional, and honest. Would 100% recommend!
Love this! Thank you Rachel.
Experiencia fantástica: I'm normally so scared of the dentist but everyone here is so nice and professional that my fears were gone! 100% recommend!
Thank you Chandler, we appreciate the kind words!
Experiencia negativa: I had a negative experience with the office manager, who was curt, unprofessional, and interrupted me while I was speaking multiple times. It's a shame, b/c everyone besides Colleen was pleasant. Though we live across the street from this office, we've decided to drive farther and change dentists just to avoid interacting with Colleen. So, thank you Colleen. This wonderful office has lost 3 patients b/c of you and your unprofessionalism.
Erica, we record all phone calls and I personally listened to the entire interaction between you, Tiffani and Colleen. Your negative review accusing Colleen of being “curt and unprofessional”, could NOT be further from the truth.
I’m sorry we can’t get you rescheduled immediately to your liking for a dental cleaning. We have 5 employees in the office right now on maternity leave or about to be. We are trying our best. Currently, we are having temporary hygienists fill-in while people need time off for obvious reasons. I fully back Colleen in this situation after hearing it myself. We wish you luck in finding your next dental home.
-Dr. Justin McElvain
Experiencia fantástica: Our family just started with this office and we love it already. The hygienists are so kind and gentle during cleaning. By far, the best I've had. We are so glad our primary care doctor's office recommended them to us!! Highly recommend Dr. McElvain and his staff.
Thank you kindly Jordan!
Experiencia fantástica: First time visiting Lone Star Family Dental I Had a great experience all staff and doctors are very kind and friendly. Well recommend it
Thank you so much for the 5 star review! -The Lone Star Team
Experiencia fantástica: Very happy to have found this office after a poor experience with another dentist. I appreciate that Dr. McElvain takes the time to explain what he's seeing/doing as he works. All of the staff (Kiki, Colleen, Gretchen) has been super thorough and friendly!
Josh, thank you so much for writing us a review! We have all really enjoyed getting to know you. Patients like you make the days more enjoyable. Thanks again! -The Lone Star Team
Experiencia fantástica: I had a terrible experience at the DDS office I had been going to for the past 4 yrs. Contacted a friend who suggested I see Dr. McElvain and his team. They were nothing but kind, compassionate and professional. Dr. McElvain didn't rush in and leave as the other DDS did, instead he really took time to review my history, examine my mouth and then give me his opinion. This is the best first visit I've ever had and I'd give him and the staff 10 stars if possible.
Thank you so much for sharing your experience, Pam! We enjoyed meeting you! -The Lone Star Team
Experiencia fantástica: My dad and sister convinced me to seek care at this wonderfully friendly dental office. The staff is so warm and welcoming from the second you walk in. I appreciated the time they took to explain everything and make sure I was doing alright every step of the way. I am glad I finally listened and have found a new dentist.
Erinn, this was so sweet and we are so grateful you took the time to share a review! Thank you so much! -The Lone Star Team
Experiencia fantástica: Great experience. I have a lot of anxiety with the dentist and they helped so much. Friendliest staff, cleaning went well. Highly recommend
It was so great to meet you, Camille! Thank you so much for your sweet review! -The Lone Star Team
Experiencia fantástica: Love supporting this amazing family owned office. Staff is so friendly and welcoming! Super thorough and professional service every time! Also, kid friendly facility so the whole family can go!
Lori, thank you so much for this sweet review! We love to catch up with you at your appointments. Thanks again! -The Lone Star Team
Experiencia fantástica: Nice office. Staff are very friendly. Honest people. Care about their business and patients. Thanks for taking good care of me for all these years!
Thank you so much for this sweet review! -The Lone Star Family Dental Team
Experiencia fantástica: I started coming here for my dental work. Now our whole family including our kids do too! Great staff, friendly and knowledgeable!
Thank you so much for this review, Alyssa! We all love seeing you and your family at your appointments! -The Lone Star Family Dental Team
Experiencia fantástica: Amazing, most dental visits are miserable to ‘not bad.’ This was the first time a dentist visit was good…pleasant. Great staff…from receptionists, to the dental hygienists, to the dentist. Who would have thought a person could have a nice time at the dentist? Lonestar Family Dental-thank you!
Wow, Paul, thank you so much for sharing this! Our team works so hard and this was very kind of you. We are glad to have you as a patient! -The Lone Star Family Dental Team
Experiencia fantástica: Justin McElvain is the best. I never had a dentist in the past that actually listened to their patients like they do. They are there best. They work with you. I highly recommend them.
Cindy, thank you for taking the time to share this! I am so grateful for patients like you and Dwayne. -Dr. McElvain
Experiencia fantástica: Best dental office experience I’ve ever had. Friendly environment paired with great work. After a cleaning with Cara Smith you will walk out feeling like a million bucks!!
Thank you so much for the shout out, Spencer! All of us enjoy seeing you at your cleaning appointments! -The Lone Star Team
Experiencia fantástica: I had a wonderful experience here! I felt very welcome and had great feedback from the doctor. Grechen, my hygienist, is the sweetest and did an excellent job with my cleaning. She was gentle and made sure I was comfortable. I highly recommend this practice!
Naomi, thank you for taking the time to review our office! We really enjoyed meeting you and look forward to being your dental home from here on! -The Lone Star Team
Experiencia fantástica: Fantastic Dentist. Dr. McElvain takes the time to walk you through any issues and does not try to push any unnecessary procedures. Friendly staff and an enjoyable experience. Highly recommend!
Thank you so much for sharing your experience with our office! We are so grateful! -The Lone Star Team
Experiencia fantástica: Great service, great staff and great dentist. Very friendly and beat part, they aren’t judgmental about flossing, lol. If you need a new dentist, this is the place.
Thank you for the kind words, Greg! We look forward to seeing you again soon. -The Lone Star Team
Experiencia fantástica: The most friendly staff! Everyone was very welcoming and made me feel so comfortable, especially as I was dealing with some anxiety. Also just fantastic at their job! Highly recommend!
Thank you so much, Grace! You were such a pleasure to meet. We look forward to seeing you again soon! -The Lone Star Team
Experiencia fantástica: I just recently moved to the area from Mesquite and I am so happy to find Lone Star Dental. They care for the patients and took the extra time to make sure I was comfortable! Thanks Lone Star Dental!
Thank you so much for taking the time to share your experience with our office, Denise! You and Grace are so sweet and we are thrilled to have you both as patients. -The Lone Star Team
Experiencia fantástica: Great and friendly staff. Dr Mcelvain takes good care of my family and takes the time to explain everything. Front desk is super helpful and always willing to answer my dumb questions. I wish I could give more than 5 stars.
Thank you so much for the sweet review, Jacob! We have been blessed by the opportunity to get to know you and your family. -The Lone Star Team
Experiencia fantástica: The staff is wonderful, and very friendly. Dr. McElwain is fantastic! I have had nothing but amazing experiences here.
Thank you so much for your kind review, Ryan! -The Lone Star Team
Experiencia fantástica: The best dental office I’ve ever been to! I’ve definitely had a lot of anxiety after a bad experience, and was pleasantly surprised how gentle and professional the dentists are in the office. Also wanna give a shout out to the office staff as well as dental assistance—they are the best!
Jennifer, we are so happy to have you as a patient! You have such a fun energy that lights up the office. Thank you for your sweet review! -The Lone Star Team
Experiencia fantástica: The team at Lone Star Dental is fantastic. They are kind, courteous, take time to get to know you and listen to your concerns. We are so lucky that we found them.
Shanna, thank you so much for taking the time to share your experience with our office! We are all so thankful for patients like you and Lendon. -The Lone Star Team
Experiencia fantástica: What a great office and staff! Everyone is so friendly and professional. I drive over an hr just to get my teeth cleaned and worked on.
Thank you for your sweet review, Cari! We have all enjoyed getting to know you and your family. Hopefully we will get to see the little ones soon enough! Thanks again! -Lone Star Family Dental
Experiencia fantástica: So happy we moved to Lone Star Dental! I am so happy we found Lone Star Dental and Dr McElvain! He has a great personality and explains things so well! He doesn’t push treatment plans on people like so many dentist do! My youngest son had to have his wisdom teeth taken out and the Dr did a great job! Colleen always makes us feel like we are family when we walk in and is always willing to help with whatever I need. And the only person my kids actually listen to when it comes to dental hygiene is Cara! Why can I tell them something and she says the same thing and they do it, I don’t know! ♀️ She is great at explaining to teens and so helpful to me as a mom! Glad we found such a great dentist!
Buffy, you are too kind! Thank you so much for your review, from all of us. We all work hard to put in our best effort and it is always nice to be recognized. We look forward to seeing you again soon! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: I am very impressed and appreciative of the care and concern that this office has shown for my oral health. They made me feel extremely comfortable about my treatment and they also kept me informed every step of the way. I am very humbled by this experience and I suggest that anyone who has any oral health issues or just need a check up to give this office a chance. Very friendly non judgmental family oriented staff!
Thank you so much for your review, Preston! The whole team has been so glad for the opportunity to get to know you during your dental visits. Thanks again! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: I am so happy I found a great dentist! Dr McElvain identified the need for a root canal and was able to fix my tooth without the need for a crown. This saved money and the tooth and gums feel normal again! His staff is friendly and professional. I highly recommend Lone Star Family Dental to all my family and friends.
Clint, thank you so much for sharing! We were all excited with you. We look forward to seeing you again soon! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: This dentist office is amazing ,they make sure they do everything they can to help... From the front desk to the dental assistant to the doctor they are all respectful and make sure your needs are being met. The dentist is an oral surgeon, if you have an issue he can fix it! Hands down the best dental experience I have ever had... thank you so much for all your help; Colleen, Morgan, Cathy, Jeremy, and Dr. McElvain you guys are awesome you have no idea how much pain I was in I really appreciate all your help!!! Can’t find a dentist stop your search here at Lone Star Family Dental off Stacy rd Allen Texas!!!
Thank you so much, Krisha! Your sweet words mean so much to all of us here and we really appreciate it! We look forward to treating you from here on. -Dr. McElvain and the Lone Star Team
Experiencia fantástica: Needed a dentist fast due to a broken molar in December of 2020. I looked through the preferred providers within in my dental plan and started looking up the Google reviews for each one. When I saw the reviews for Dr. McElvain, I was extremely wary; they sounded too good to be true. However, since the office was close to my home, I decided to take a chance and made the appointment. Hands down, the BEST dentist I have been to -- EVER. (and I am not a youngster). The pricing for what I needed to have done was thoroughly explained and extremely reasonable. I was not pressured to do anything I wasn't ready to do. Dr. McElvain explained everything he saw on the x-rays and was extremely precise with the work he did to fix my tooth and made sure it was done 100% right. Today (first time in a very long time), I followed through and did my regular checkup and cleaning. Thanks to Dr. McElvain and his awesome staff, I no longer have a reason to neglect dental care. So grateful.
Susan, thank you so much for sharing your experience! We are all so proud to have earned this review. We look forward to treating you for a long time! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: I was recommended to Lone Star Dental by a very close friend. I needed alot of work done on my teeth and the guys and gals up there have been nothing short of outstanding! I would recommend this place over and over again! I absolutely hated going to the dentist. From dealing with the payment and insurance and having to schedule and do more treatments. But every single person at Lone Star knows how to do their job very well. They take care of me and everything i need. Doctor McElvain has been great by giving me the advice on what to do next and where to go from the point I'm at. I wouldn’t have made all of the progress so far if it weren’t for the service these guys give. Thank you all for everything you do!
Evan, we appreciate you sharing your experience with our office! You are a joy to get to know and we are all thrilled for your smile transformation. Thanks again! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: When looking for dental care, we all want a quality dentist with modern equipment, a welcoming staff, and a privately owned practice. As a transplant,- I got to Texas as soon as I could- I finally found a dentist with whom I have confidence. Dr. Justin McElvain of Lone Star Family Dental is a quality person and now my dentist. Dr. Lloyd M. Smith, DDS retired.
Dr. Smith, thank you so much for taking the time to share this. We all look forward to seeing you in the office again, you keep us all laughing the whole time! Thanks again! -Dr. McElvain and the Lone Star Team
Experiencia fantástica: Both my husband & I have experienced the need for emergency treatment this year. After living in Fairview for seven years, we had never changed our dentist. We had decided to change to a local dentist earlier this year. My husband required urgent treatment before his first appointment and he was seen immediately. I called recently and when I explained the pain I was having, I was seen immediately. I think Dr. McElvain worked through his lunch to make sure my pain was alleviated until he had the time necessary to solve the problem. The staff is fantastic and I am recommending Lone Star Family Dental to everyone I know
Marilyn, thank you so much for taking the time to share your experience with our office! We appreciate the opportunity to earn this five star review and look forward to seeing you and Gary again soon! -Dr. McElvain and the Lone Star Team
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