Children's Dental Health of Warrington

Experiencia negativa: Where to I begin. If you like sitting in waiting rooms for 25 minutes to an hour past your appt time... everytime... this is your place. I have never once had my children be taken at their scheduled time. We only stay because we really like the dentist. 2 of my kids also come here for ortho and they are way more unorganized. Horrible wait tines, not doing what they are scheduled to do during appts, sending to different offices only to be sent away because they want ypy seen only by your treating dr. Just terrible. My other children see a different ortho because of this and when my youngest needs ortho work we will not come here.

Experiencia negativa: I have had my autistic child's dental appointment canceled 2x with only an hour notice this for this most recent appointment, 2 appointments in a row. I understand that there are things that arise, however, the inconvenience on the patients that take the time to coordinate leaving work, withdrawing from camp, taking the day etc is not considered. I first received a call asking if I could change the time of my appointment the day before, I agreed, understanding. Then the day of the appointment they called me and canceled the appointment entirely due to a "schedule issue". I rescheduled the appointment. Fast forward to the new rescheduled appointment, I received a phone call with just 1 hour or so notice, canceling the appointment again. This practice also needs to be cognizant of the preparation required for changing an autistic child's schedule, and the challenges it creates, especially when the child has dental anxiety as is. It causes undue stress on that child. My biggest advice to whoever the administration is handling their scheduling, do better. For others: If your child is neurodivergent, or on the spectrum, proceed with caution in using this practice if they struggle with changes in plans or routine. Just a heads up

Experiencia fantástica: The receptionist had such a friendly personality and was very helpful. I was able to arrange two further appointments needed for next week. My granddaughter’s braces were adjusted by the Doctor and medical staff and she was treated with care

Experiencia fantástica: I picked a star cause I had to. The absolute worst pediatric establishment ever

Experiencia negativa: My son's first scheduled appointment was suddenly canceled on the morning of the appointment, and someone was supposed to contact me for rescheduling. However, I’ve never heard back from the office. I had to call them back after I waited for a month. For this time, our appointment was scheduled for 3:30pm. Unfortunately, we arrived around 10 -15 minutes late because we got stuck on the turnpike. The office was closed, and the parking lot was Empty when we arrived. We understand we were late, but no one contacted me about the appointment being canceled before we showed up. Usually, all appointments have a 15-minute grace period, if I understand correctly. So disappointed with the services.

Experiencia fantástica: Good attention and the wait was not long.

Experiencia negativa: Hello. I can't took you about as visit because this visit wasn't happening. We went for location but clinic was closed. My daughter didn't get orthodontist consultation.

Experiencia negativa: Expander didn’t fit, scheduling is one day only, parents not allowed back. I have never experienced this before. I have gone to this office since it belonged to Dr. Latorre and my daughter was 2. She’s now 14, and we go to Bensalem office where the dentist has no problem letting me back. Now we are back in Warrington for orthodontics and it’s the same old problem. Scheduling with the AI is a nightmare!

Experiencia positiva: Well, this is the second time my daughter had an appointment here and we have 18 more months to go!! First visit was wonderful everyone was very friendly and respectful but my second visit was very disappointing. My daughter had her appointment at 3:20pm on Friday. I got a call that day around 12:00pm asking if I could show up at 2:20pm so I agreed. I arrived at 2:10pm, sitting there for an hour I got up at 3:10pm to have a conversation with the receptionist and asked her if she put my daughter in the system that we were already waiting for so long! Without even acknowledging me she reply with yes and that it got busy! I continue to tell her that if that’s how they work not to call me ever again to change my appointment, to not waist my time! Then she looked up at me with eyes of disbelief like if I was wrong for being mad! And replied with a negative attitude OK! My daughter got called back at 3:16pm.

Experiencia positiva: I've been taking my 8 year old here since she started seeing a dentist. This most recent visit they weren't allowing parents back to the room with them. This was the 1st time they haven't allowed me back with my child.After the appointment was over I asked my daughter if they were nice to her and she said the girl she had wasn't so nice. Since my daughter is 8, I asked her a couple of follow up questions to get to the root of why she thought that. She said "the girl" pushed really hard on her gums and hurt her. My daughter also asked me how "dirt" gets on your teeth. I asked my daughter if she meant plaque and she said no, "dirt". The hygienist told her she had "dirt" on her teeth. Obviously I wasn't in the room with my daughter to get the context behind how it was said or why the hygienist pushed so hard on her gums. I explained to my daughter that maybe that had to be done to check something. I asked if she told the hygienist it hurt, she said she did. I also asked my daughter what the hygienist did after she told her it hurt. My daughter just shrugged. I asked if the hygienist at least apologized for hurting her gums and she said no. I said maybe she had to do that but she should have at least apologized that she hurt you. As for the "dirt" comment, I don't know if that was derogatory or if the hygienist was just trying to explain to my daughter in a way she thought was relatable to an 8 year old? I know this is subjective since I wasn't able to witness it. I also think they are super pushy with scheduling. I appreciate getting the next appointment scheduled while I'm there, but they didn't even ask me what would work. I was just handed a card with her next appointment on it when the hygienist brought my daughter back out to the waiting room. I realize I can reschedule if the appointment isnt going to work, but everyime you call to schedule or reschedule it's like a 20 minute wait on hold to speak with anyone. I give this place a "meh" It's not horrible, but it's not great either. I've been thinking about switching practices and this may have made my decision.

Experiencia fantástica: My duaghter has been going there since she was four. I love this practice they are very professional and kid friendly.

Experiencia fantástica: Everything went great. Always a pleasure to see your staff.

Experiencia negativa: Every time I have come the wait is hours long even for simple X-ray and cleaning was there for 2 hours. Dentist doesn’t even come out to explain results or procedures that are recommended. Very poor communication.

Experiencia fantástica: My son is a nonverbal and he has also sensory needs.Doctor and his assistants were great help,holding and interacting my son while doctor looked at his teeth closely.I am very grateful choosing this location.Thank you very much for everything.

Experiencia negativa: It was ok. This time even though my son was super nervous, they didn't allow me to go with him in the back. Which was very frustrating.

Experiencia fantástica: I was left confused becaused the Dentist simply said that the insurance company would be contacting to let me know about Daniel getting braces. I am still waiting and have no time frame of what that means or what kind of braces he would be able to get.

Experiencia negativa: We waited one hour and 25 min .Our time is of no importance.

Experiencia negativa: Went for an extraction earlier this year and waited so long. Now we have to go back and no one answers the phones!! This is so frustrating because how is no one answering the phones all damn day!? So unprofessional and rude.

Experiencia negativa: The front desk staff was very rude unprofessional. this has to be the worst dental office I’ve ever experienced

Experiencia negativa: They make us wait for hour and half me and another family and they forgot we were there on 4/27/26

Experiencia fantástica: Quick service, thorough, and professional.

Experiencia negativa: So, my 13 yr old had an appointment, and when the appointment was done , 2 super young girls came out to the waiting room to tell me he has 2 cavities and to sign the consent for gas! Then they said to call and schedule the appointment and then just walked away. Is that serious?? The dentist doesn't even show face to speak to the parents of a minor? What teeth are they, what is the plan? Needless to say, we will not be coming back, and I do not recommend them to anyone! I really think parents need to rethink this practice, they are not very organized and they are Extremely unprofessional!

Experiencia fantástica: Children’s Dental Health did an amazing job with my one year old! They made sure she was comfortable and made it a fun experience for her. They weren’t forceful with her what so ever, and made the appointment a breeze! Highly recommend!

Experiencia fantástica: Today's visit was great with all the ladies at the front desk they were professional and helpful and kind. My not do happy part of that visit was the dentist and their assistant that was not do kind. Rude to relay a message to me. So each visit We have had there I have brought my grandson. He has 4 decay since a July appointment. We went in today and my grandson could kit get the filling because his mom was not present. So he again needs to wait until October. My daughter and I are the only 2 people in my grandson life. My daughter needs to work and I take him to all of his appointments doctor, psychiatrist, dentist with no problem. Until we came to this appointment today and how we were treated by the dentist and his assistant. Not happy. Thank you

Experiencia negativa: Two of my children needed minor dental work, so they scheduled us for 9a and 10a, but since we were already there, my second wouldn’t have to wait until 10a most likely. The first was done by 930a, and when 10a came around, my 2nd child was still not called back. I gave it 5mins then checked stays and was told they are behind. We watched as people arrived and got called back, still not my child. It was 1030a now and I was told the same, they are behind. At 1055a, I politely told them we have been here for 2hrs, my child has to be next! At 11a he was called back and we were done in 2-3mins max. The only thing about this place that’s good, is the dentist.

Experiencia negativa: My previous appointment was rescheduled to today due to weather but when I arrived, the door was locked.

Experiencia fantástica: Waiting for doctor sometimes is not less than 1 hour

Experiencia negativa: The office cancelled my appointment and never contacted me

Experiencia positiva: Please inform people of large coinsurance expectations prior to the appointment. The expectation to pay hundreds of dollars at the visit should be prior communicated.

Experiencia fantástica: We visited this dental office for the first time, and we loved it! The doctors really know what they’re doing — they were gentle, attentive, and very polite. The front desk staff was also extremely friendly and welcoming. The clinic is clean, beautiful, and very comfortable. Thank you for such a great experience! We will definitely come back.

Experiencia negativa: Filling came off as soon as we left, no parking was available and whole parking lot is blocked off. Sidewalks and lot is not shoveled so we slipped going in. Office is only open two days a week not easy to get ahold of.

Experiencia fantástica: Our experience was amazing! My daughter loved going and the staff is amazing! The staff was friendly and very helpful.

Experiencia fantástica: Staff is beyond helpful! Answered all my questions and very detailed oriented!

Experiencia fantástica: I can’t complain, everyone was so nice, the girls in the back and the doctor are awesome!! Best place around for kids!!

Experiencia negativa: If you don't want your child to need root canal treatment, don't come here. We've been seeing this dentist for two years. Last year, they found cavities and said fillings were needed. We made an appointment for 2024, which was then pushed back to the summer of 2025. A week before the appointment, we were notified that it was canceled because the clinic would be closed that day. ​​Okay, we tried to reschedule, but because this clinic's scheduling is so slow, we booked the filling appointment at a different location. We still came here for routine cleanings. On the day of the appointment, we received a last-minute call to reschedule again. Okay. The ridiculous part is, the receptionist still wanted to schedule another appointment for us. This dragged on for a year. Now my daughter's teeth need root canal treatment. Thank you very much.

Experiencia negativa: Every time my son gets his braces adjusted at the Warrington office there is always an issue and if you try calling they NEVER return your phone call. You have to call 5 different offices until they email someone at the Warrington office. It is the absolute worse location, I suggest you find a different orthodontist office before this happens to you.

Experiencia fantástica: Friendly staff and doctor here! Love to visit this location!

Experiencia negativa: Staff are nice, but service is not. We watched the receptionist rudely tell a woman to leave because she had been a little late. Even though the woman claimed to have messaged ahead, she was turned away. Meanwhile, my family and I have been sitting here for 35 minutes and counting past our appointment time. I highly doubt that woman’s son would have been seen on time. People coming in after us are getting taken back sooner. Why are you scheduling more patients than your office can handle? This is all in addition to how impossible it is to reach anyone on the phone. Making a patient wait two weeks for a callback about a dislodged bracket should not be seen as acceptable.

Experiencia positiva: Dentist was very nice and same with dental hygienist. Wait time was very long and waiting area was very dark and kinda dirty

Experiencia negativa: Long wait time, completely unwarranted. There was only one doctor on site and seems the business model is to use her/him to the fullest, which is typical Corporate driving the bottom line. We waited over an hour and left. My time is just as valuable, kiddo started getting very cranky and it was time for lunch and sleep. The office impression overall isn’t the best, not something to comeback to, maybe Bensalem is better. The plus is the staff is nice, how knowledgeable they are I haven’t had a chance to establish. Plan for extra time.

Experiencia positiva: Extremely slow. Didn't take back for appointment for over an hour. Not good when dealing with children... dentist was good overall. 3 stars

Experiencia negativa: Our visit to that place was horrible! Appointment time was at 8:30 am, we came at 8:20 am. We waited 30 minutes, after I asked what is wrong, we waited 30 more minutes. One hour waiting absolutely is not ok! Some nurses not friendly at all!

Experiencia fantástica: It’s been the very best experience, we’ve been going here for over 3 years now and we had a last appointment today. The service is always quick and I’ve never been disappointed. Thank you for everything

Experiencia fantástica: The staff was very nice and the actual dentist! I definitely will be returning. My kids felt very comfortable with them. Explaining everything in full detail

Experiencia fantástica: My appt for my 2 kids were at 9am…wasn’t aware that there was construction going on in their parking lot, had to park in a residential area and walk over. The wait time was decent and everything we needed done was done in a timely matter. However we had to wait forever for the actual dentist to come check them out. I will say the staff was SUPER attentive and helpful and kept making sure we were okay while waiting(I hate when people don’t acknowledge what’s going on and they did several times which I really appreciated!) ….it was the holidays and EVERYONE was off of school and there were families of multiple children so I do understand but I legit didn’t leave until 11:27….i would just say maybe get some extra dentist if your going to overbook like that. The actual dentist was amazing, so friendly and informative so it was just the wait time in my opinion

Experiencia negativa: Always behind since the first appointment here the wait time is longer than expected Which makes it very inconvenient specially if your a mom with babies My daughters appt was at 4 we arrived 3:40 and waited till 4:50 in the waiting room no one called us. When I asked they said one patient ahead of you and they called 3 patients after that and yet it's not our turn

Experiencia negativa: The last few times we’ve been there we had to wait at least half an hour-45mins before getting called in. Except the last straw was we waited and waited only to find out they forgot about us and asked us to wait longer because they are backed up. Why setup appointments then if every time it’ll be 45mins to an hour wait? We are taking our business somewhere else. No thanks.

Experiencia fantástica: The staff was very pleasant & patient with my son. He has some sensory issues but did well!

Experiencia fantástica: First time at this location and it went great! Staff was friendly and the doctor was very thorough.

Experiencia fantástica: Great experience and very knowledgeable team! My almost two year old loved it I think! Highly recommend

Experiencia positiva: Very competent and professional. Very pleased with the new team! Ease of setting up appointments; although treatment visit is too far out. Three months is a little long to wait for a filling. Possibly another dentist would be helpful for this issue. Overall, my grand daughter and I were very happy.

Experiencia fantástica: Great employees and staff and dentists. They make CHILDREN feel safe and comfortable. Appointments are always on time and never have to wait. Excellent excellent excellent!!!!

Experiencia negativa: I switched dentists after having multiple disappointing appointments with this place. All of the staff are super rude, especially the front desk. And if you have an emergency forget getting in touch with them because they never answer the phone. Speaking of calling when you do call to schedule or reschedule an appointment you get a call center not the actual office. Also the hours of operation are not good for working parents.

Experiencia positiva: There was almost no parking in the lot - I had to park in a spot that really wasn't a spot. They also took my son back more than half hour after his appointment time. We rushed from school to get there on time. Their call center is also terrible. My son has had a bracket fall off twice. When I call, I get put on hold forever. When I decide to just leave a message, no one calls back. I’m not the only one. Another mother was begging for a direct number at our last appointment because she can’t get through either.

Experiencia negativa: Horrible service, what is the point of making an appointment if im not going to be seen almost an hour from my appointment. This is not the first time this has happened. After 40 minutes of waiting i go to check in on an estimated time because i had work and didnt want to be late. "we have a lot of people we cant give you a time" I understand but dont schedule more people than you can handle and have the appropriate amount of staff on the 3 days your open. I was waiting after i asked on an estimated time and then these people that came like 10 minutes after had asked the same question on an estimated time and like 2 minutes after that they get called back? We had the same appointment time except i had been waiting longer and asked first. Maybe its skin color maybe its because she used a reason on why she couldnt wait any longer. should i come up with a stort next time to get seen faster? This is bs

Experiencia fantástica: From receptionist to the hygienist that cleaned my son’s teeth to the doctor were all amazing! Everyone so super nice !

Experiencia fantástica: We were in and out Doctor is very handsome explained everything,answered questions .He did a magnificent Job.

Experiencia negativa: I was not pleased with the service at the front desk today. I was unable to reach anyone by phone after many attempts of calling, about how to enter the building today due to the construction that was going on. I stated to the front desk staff that I should have been notified of the construction and how to enter into the building. I would have missed my daughter appointment if I haven’t seen any one of the construction workers. Staff was not concerned about my complaint and said there were signs and I should have seen them. The signs were not visible to see for someone who wasn’t wearing of them.

Experiencia fantástica: We changed dentists, and it was a great decision. Dr. Woodward was very kind to my son, made him feel very comfortable, and for the first time, my son didn’t cry at the dentist!

Experiencia negativa: Wait time here is horrible. Waited an whole hour before my child was seen just to end up getting a cleaning. Will be switching dentists very soon have been very unhappy with last few visits.

Experiencia fantástica: You guys are great, honestly. Very accommodating and literally the only medical/dental appt my teenage son looks forward to!! Especially the front office ppl. Same for the med staff. Anyways I highly recommend this place to all...

Experiencia fantástica: They helped my son when insurance denied him they sent paper work right away . Today my son got his blue braces

Experiencia negativa: the dentists are pretty good other than the one lady(i forget her name-tall, dark skin) that sent my daughter to get put under anesthesia for everything and everything- the last time was to push her one filing down a little? But come time for needing 2 teeth pulled that was ordered by her orthodontist to start her with stage 1 braces(she has major overcrowding/ is bullied, led to her extreme anxiety) , this woman went out of her way to deny it and would not sign off on his orders because she ‘went under anesthesia too many times’. hello, because of YOU!!! she wasn’t concerned then, now all of a sudden when she was scheduled for this, my daughter was devastated .we switched to doc cavity busters, much better

Experiencia negativa: This last appointment was horrible. I was told my son could not get his new wire put in on the top and therefore treatment would be delayed because he broke a bracket. He broke a bracket on the bottom too though and that was able to be replaced at yesterday’s cost? The orthodontist himself doesn’t talk to you, these updates are by members of his staff and are hurry up and go. Additionally, the woman who worked on him was mean and asked him questions like “is this your first rodeo? Do you not know how to open your mouth? You had phase 1 so why don’t you know how to not break brackets? Mind you, I am writing this review while being on hold to get some answers that I DIDN’T get during our appointment yesterday. My time on hold is 19 minutes and counting. It’s a complete racket. Highly do not recommend coming here.

Experiencia negativa: I've brought both of my children here for the longest (over 10 years). I have watched this place decline in customer service, consistency, and appointment wait time. Nothing stays consistent here. It's always different staff. My children have had one too many encounters for my liking with hygienist staff and assistants who either have made snide remarks or aren't being caring or sensitive to the kids having painful or uncomfortable dental work. It's a shame because the only consistent employee who is wonderful and pleasant is the bilingual (Spanish speaking) front desk receptionist. We have loved several dentists and dental hygienist over the years but they have all left. I have chosen to take my children somewhere else after all of these years because I don't want to sit in a consistently overcrowded, overscheduled dentist office for over an hour for disappointing or subpar service.

Experiencia positiva: Staff is really good waiting time is not long.but the only problem is it has very low parking space capacity , apart from that it’s good

Experiencia negativa: They have canceled my children’s appointments multiple times and are unable to reschedule them for months out. Cannot get in touch with them by phone or email; they didn’t even have the decency to call to cancel, just sent a generic email. When I called the receptionist did not even know what they sent out. Trying to request my children’s X-rays to go elsewhere, and you cannot get through to a live person. Another corporate dental office that does not care about their patients.

Experiencia fantástica: We had such an amazing experience with this office. Our assistant Brenda was so kind and calmly showed my child the instruments being used for the procedure and Dr Wright was so lighthearted and kind to her as well. Great office and wonderful service.

Experiencia fantástica: Dr. Yas Wright was very polite and had a great personality. Also, Brenda her assistant was not only helping my nervous daughter but was very knowledgeable in everything to do with teeth! I traveled 45 min to see them since the limerick office is horrible! Well worth it

Experiencia negativa: I was very disappointed with our experience at Children’s Dental. I was not allowed to accompany my child during his cleaning, despite explaining that he has anxiety. The front desk staff still refused, which was upsetting. Additionally, the dentist quickly recommended a crown without taking the time to clearly explain the reasoning. I sought a second opinion at another practice, where I was told a crown was unnecessary—especially since the tooth in question is a baby tooth, has no cavity, and only shows early signs of enamel hypoplasia. The new dentist recommended simply monitoring the tooth. Based on this experience, we will not be returning. I'm very dissatisfied with the care and communication we received.

Experiencia fantástica: Very good place, great service both at reception and from professionals.

Experiencia fantástica: We lost hope in all dentistry but then found this place. I’m going to tell you right now if Godzilla comes to life and tries to destroy the world I really think the dentists here would be able to defeat him

Experiencia fantástica: The best place for children, staff is really helpful and nice. Dentists are really friendly and kind. They made my boys feel like home. Boys are really happy after their appointment. Wonderful people with beautiful attitude especially front desk receptionist Najah Souriac, Dr. Yasmina and her associates "Peta and Orlando. My boys love her so much they want to come back to her for their next appointment. Thank you all. GOD bless you.

Experiencia fantástica: The best child friendly dentistry in the area. 10/10 rating: atmosphere, front desk, and dentists. Accommodating and easy to schedule.

Experiencia fantástica: It was our first visit, the doctors were very friendly and professional! We will definitely be back!

Experiencia positiva: It was a very long waiting time. We wait 50 min after our appointment time. Staff was friendly and doctors spend enough time.

Experiencia negativa: I was yet again disappointed with my experience here. When we arrived for my sons appointment to have his braces removed, I was presented with a form to sign stating that his braces would be removed for non compliance and failure to meet appointments and failure to meet financial obligations. First, we were never informed at any time that the braces would be removed for anything other than my son’s teeth were now in the position they needed to be. This was the first time ever hearing anything about non compliance. We never had any financial delays or outstanding bills and the appointments missed were due to the fact that for a significant period of time, almost a year, your office would not pick up calls or return phone calls after I tried for months to reach the office. On two occasions your office turned us away when we showed up for appointments because the appointments were scheduled on the wrong days. I refused to sign the paperwork presented to me and ended up speaking with one of the doctors who was conciliatory and issued a new form that I finally signed, after explaining the majority of missed appointments were due to lack of response from YOUR OFFICE. I have never been so frustrated by a medical office in my life (over several years) and would NEVER recommend this office to anyone else and I’m not sure how you keep the clients you have. I’m aware many of your clients are low income and it seems like your office has treated them like they don’t matter, which unfortunately they may be used to. If my son was not so close to having his braces removed we would have been gone a year ago.

Experiencia negativa: This place is a joke. I'm coming a second time, bring my children to check up every time we come, they reschedule. That's the second time, shame on you. The front desk lady said we sent you a text message saying that your appointment has been rescheduled. But I did not get any text messages, I guess they like to lie to your face. Children's Dental Health. Guys Stay away from this place

Experiencia negativa: If they push you towards crowns for baby teeth, get a second opinion, always.

Experiencia fantástica: Great experience ! my son loves the ipads in play room. The staff were friendly

Experiencia negativa: 0 Stars This office lately is horrible. I work as a receptionist in a medical office. In May I had an appointment for my kids they call me a few days before because they had to reschedule, now again my kids appointments for next week all the sudden "the office is closed" when i made this appointment in June. This is so unprofressional and really annoying. I keep calling to reschedule and cant get through, how convenient!

Experiencia negativa: Terrible experience at this pediatric dental clinic. They refused to let me accompany my 6-year-old child, claiming the room was too small that’s unacceptable. A young child needs their parent with them, and I have the right to know what’s being done. They also promised everything would be done in 3 visits, but we’re on the 5th now with no end in sight. Completely unprofessional and disrespectful. We’re never coming back, and I strongly advise other parents to stay away.

Experiencia positiva: Great only problems are that they are only open 1 day a week and the distance from me

Experiencia negativa: My appointment was for 9 am and I was moved to 10:30– told me the office was not open that early. Very upset my son missed even more school.

Experiencia positiva: Doctor was so rude with my child to pull his teeth I never heard him asking if my son can feeling he just did right away ! Was awful!

Experiencia fantástica: Had a WONDERFUL experience today at my almost 2 year old son’s first dentist appointment! The entire staff was so friendly and welcoming. My son did amazing for his cleaning!

Experiencia fantástica: wonderful doctors and staff! they did it in 30 minutes ☺️ the child is satisfied and happy

Experiencia fantástica: It was a child friendly establishment and they made my daughter feel very comfortable. They took the time to clearly explain everything and were very patient.

Experiencia negativa: Awful customer service. Poor communication. Lack of professionalism. Forgot to write notes in my child’s paperwork so no one called to schedule my child’s procedure. Decided to get a second an opinion. Have been waiting over a month for the paperwork which I have requested twice now.

Experiencia negativa: I Made an appointment at 8am to be first of the day to get in and out so my daughter didn’t miss too much school and didn’t upset her sensor issues. She was not taken back for 15 minutes and the appointment took a total of 80 minutes. They also will not allow a parent to be in the back which has concerned me. My daughter reported to me she spent much of the time sitting along waiting between X-rays, cleaning and then a full 20 minutes waiting for the doctor. This office needs to do better with scheduling. And if they can’t handle the influx they need to add more staff.

Experiencia negativa: Arrived for my daughters 3pm appointment and waited over 2 hours until she was seen by the dentist. Very unorganized.

Experiencia fantástica: They were so amazing. They took their time with my kid that has high special needs!!! Got done what they needed to with such amazement! We have been told others couldn't deal with my child! This place was above and beyond!!! Highly recommended!!!

Experiencia fantástica: I truly appreciate everyone that works at this dental office, especially due to the fact that my daughter has extreme anxiety. Everyone explains what is happening and listens to her questions to ease her mind, and are always clear on what she may need with me as her mother. Thank you to you all! Highly reccommend!

Experiencia fantástica: My experience was beautiful, just beautiful. I was nervous at the beginning but everything changed like around 10 mins after being there. The staff was kind, friendly and trustable, something that is very difficult to find these days. I have not seen my daughter smiling that much and so excited when she finished her dental cleaning. When we were leaving the clinic and was walking to get our car, my daughter was smiling and was so excited that she forgot her tablet at the waiting area. The facility is very, very far for me, but it is all worthy. Children's Dental Health, thank you so much for providing the best service not only for my daughter, but for all the children. May God Bless you all, yesterday, today and always.

Experiencia negativa: horrible i waited 2 hours and they did not attend my daughter's appointment, very bad experience, i do not recommend that place

Experiencia negativa: Avoid this place at all costs. Constantly cancel your appts (reasons being dr is out, no longer open on certain days etc). I’ve taken time off work to bring my children to these appts only for them to be cancelled. And good luck trying to call to schedule an appt, you will be on hold for an hour and no one picks up. I’ve called numerous times to schedule an ortho appt and I have been waiting 3 months for a call back (no exaggeration). I can’t imagine how much business they lose due to this! Oh, and setting your place in “line” for a call back doesn’t work either…look elsewhere if you want a practice that respects its patients.

Experiencia fantástica: We are always so happy with Children’s Dental Health. The staff is friendly, and professional.

Experiencia negativa: We have used Children’sDental Health for years. Recently we moved and I switched my children to the Warrington location from Bensalem. To say I’m not pleased is an understatement. I have 5 children which I separated into 3 separate appointments for cleanings and exams. 1 appointment we were there over an hour. The other two we were there over two hours. The office lacks organization. And they discussed my dental needs in the middle of the waiting room versus Bensalem who pulls you back to discuss. Scheduling at appointment is also not easy as we waited quite some time. I’ll be switching back to Bensalem, if not leaving the practice all together

Experiencia negativa: I haven’t had an appointment since July and it is currently December. My teeth have been hurting possibly everyday. As well as booking appointments online every day calling almost everyday, apparently no one wants to answer been on hold for 40 mins at a time. Won’t forget my last two visits it looks like a new nurse and the main doctor came in and told her what to do and he walked out and she proceeded to ask me if I remember what he said to her?!?! And to top it off she asked me to sign for my parent on the way out. When I first start my braces process with them they were fine very decent but now the downgrade is crazy. If you don’t wanna wait months to get an appointment and have terrible pain don’t go there.

Experiencia negativa: It was aweful, waited for the dentist more than an hour,: hyginest, nurses whoever, whatever they forgot my son. Even the patients behind us, they left way earlier than us. Appealed and I heard “do you want to talk to the doctor?” It took 1.5 hour for just regular check up.