Willow Grove Dental Implants Center - Full Mouth Implants | Same Day Extractions

Experiencia fantástica: Everyone was very kind too me and the area the office was very clean

Experiencia fantástica: the people at the office are very friendly

Experiencia fantástica: Dr. Genis was very friendly and personable. Explained the implant process and I felt relieved and positive about the procedures. Had a much better experience at the Abington office than the Montgomery Mall location. I will be going through with 6 implants and feel that he is very competent.

Experiencia fantástica: Very nice office, and they made my cleaning feel very comfortable and informative.

Experiencia fantástica: First time coming here. The staff and the doctor was amazing

Experiencia fantástica: Dr Genis excellently replaced my implant crown quickly and efficiently

Experiencia fantástica: I cannot say enough about this practice. They fixed my implant after another practice failed 3 times. I have had no issues. They are considerate and professional .

Experiencia fantástica: I’ve only been to this place twice and I have to say the workers are very friendly and talk to you like a normal person and to reach you with extreme respect The dentist explained to me everything that I needed them to in a way that I understood and they are trying to help me as much as they possibly can. I would still recommend this place.

Experiencia fantástica: Thanks to Dr. Genis, he is true professional in his field. Thank you, staff. They are very nice and kind.❤️

Experiencia negativa: Worst experience ever

Experiencia negativa: Hate to give a bad review because I have had a good experience with the actual dental work and with Dr Kim but be weary of the office staff. Every time I come in for an appointment I am told I owe a different balance than what was explained to me at my prior visit. After pushing back on this, magically the receptionist was able to make $400 disappear from my balance with no explanation. Then when I asked for invoices for all of my previous appointments, the receptionist delayed and delayed and did not provide them to me. I would not recommend this dental office. Update: After deciding not to return to this office for any further work I received a notification months later that I owe an additional balance and if not paid it will be sent to collections. I asked for an explanation of the balance and then the billing department said it was sent in error….again. I don’t understand how there can be so many billing errors with just one patient.

Experiencia fantástica: Great

Experiencia fantástica: I love this dentist office! Clean and very professional. The staff is welcoming.

Experiencia negativa: Every time I go to an appointment, they make me wait from 40 minutes to an hour. I don't know if the reception people don't coordinate schedules and on top of that, appointments, but it's very unpleasant to be waiting so long when I arrive very punctually. It's very unpleasant.

Experiencia fantástica: Very friendly and welcoming atmosphere aswell as professional

Experiencia fantástica: Everyone is very nice. And professional id recommend Everyone

Experiencia positiva: Staff was great but had to wait for an hour and a half to be referred out!

Experiencia fantástica: Very kind and understand. Quick and professional

Experiencia fantástica: It has always been welcoming every time I am there. Every question was answered. Service was excellent.

Experiencia fantástica: Maravilloso lugar para arreglar una sonrisa perfecta lo recomiendo muchísimo las personas que trabajan ahí son suple amable y servicial

Experiencia fantástica: They were absolutely wonderful with my daughter! They took great care of her, and she left feeling so happy and comfortable. She did everything that’s right for her age without any fear. I also loved the location and the overall atmosphere. Highly recommend!

Experiencia fantástica: My first time here was great. Employees were awesome I will be coming back

Experiencia fantástica: Dr. Kim is an amazing dentist. She is so knowledgeable and kind. I highly recommend her.

Experiencia fantástica: Friendly ,seen by the dentist right away .

Experiencia fantástica: Excellent thorough and kind. Pretty too!

Experiencia fantástica: The office staff is very helpful. The treatment plan was will explained. Offered payment plan options. I am glad I chose this provider.

Experiencia fantástica: Staff is very friendly. Appointments are readily available and convenient especially with weekend appointments. That is a definite plus. I live in Delaware and do not mind the travel for good customer service.

Experiencia fantástica: My experience was first class. The staff was very professional .

Experiencia fantástica: The staff were very helpful, informative with everything before and after my treatment, and very professional. Everything was clean, they had drink refreshments at the front, and music playing that helped keep the time while waiting. Even tho the surgeon was backed up with patients, he still took me that day, was quick efficient, and comforting although there was physical discomfort. I felt safe and taken care of. Thank you so much!

Experiencia fantástica: They are all awesome!!! 10 out of 10 on everything!

Experiencia fantástica: I had a great experience with Dr. The entire team was professional, courteous, and made me feel at ease throughout my visit. Dr. explained everything clearly and took the time to answer all my questions.

Experiencia fantástica: The office staff are incredibly kind and comforting. The doctors are gentle and knowledgable. Highly recommend this office!

Experiencia positiva: The staff were very friendly and they attended to me very quickly. One dentist listed the wrong tooth to do a root canal on, the dentist that was there double checked and made the corrections. I will be returning back for a deep cleaning and I will rate them again.

Experiencia fantástica: I had a dental consultation and it was better than my last dentist! I love the way they break everything thing down and let you know what yiur options are! I will be getting implants from this dental office for sure! If you want dentures the same is explained in very good detail! I am looking forward to coming back for my implants!

Experiencia fantástica: Very professional staff Helpful with the financial application Dr. Explained everything in a professional way and in detail..

Experiencia fantástica: Very friendly staff… can’t wait to have my dentures ready! Very excited!!

Experiencia fantástica: Took my 18-year-old son to this new dental office and we had a great experience! The front desk staff was very friendly and welcoming, which made check-in easy and stress-free. The doctors were informative, took their time explaining everything, and made sure my son felt comfortable throughout the visit. Definitely a great place for teens and young adults!

Experiencia fantástica: It was easy to make a reservation, and everyone was very friendly. I loved the cozy and comfortable atmosphere. Dr. Yang, in particular, was kind and provided treatment in a very relaxed manner. She also calmly explained the issues to me. I love this place and strongly recommend ~~

Experiencia fantástica: Excellent work on dental care needs. Thank you!!!

Experiencia fantástica: Exelente servicio. Muy profesional lo recomiendo 100% Le doy siempre. Mas de 10 estrellas.

Experiencia fantástica: Nice, friendly office! Dr Stepansky is the best!

Experiencia fantástica: A very wonderful doctor and very helpful staff.

Experiencia fantástica: Everything was good

Experiencia positiva: The facility was clean and the staff treated me like family.

Experiencia fantástica: I received an implant and a bone graph. At first, I was terrified but I must say, Dr Oleg and the entire staff from the front desk to the dental technicians made me feel comfortable. I recommend this dental office without hesitation. Thank you Dr Oleg and staff!

Experiencia fantástica: I owe alot to the folks over at Willow Grove Dental. Great ladies at the desk who work with you to get what you need done. The dentist there are superb not cutting corners and giving you the reality of your situation forward. Everyone is personable and for a first time experience needing oral surgery I can't say I'm more than happy with choosing here.

Experiencia fantástica: I am finally confident about my smile. This dental team is like family! They have officially made me comfortable about dental work. I was petrified. Thank you all individually for everything you guys do!! The complete staff is the best!!!!

Experiencia fantástica: Great, professional, and warm staff.

Experiencia fantástica: 10/10 would definitely recommend. The front office staff is amazing. Dr. Kim is the best . She made sure I was comfortable before beginning any work. Before coming here I dreaded going to the dentist. While it’s still not my favorite place in the world, I no longer dread going.

Experiencia fantástica: Very kind nurses and doctors

Experiencia fantástica: Dr. George and the everyone is so nice and very helpful. I feel so comfortable when I'm there. Thank you.

Experiencia fantástica: My experience was a great on from the entrance up until my treatment the dr and her help was Amazon I will be returning .

Experiencia fantástica: Fast and lil pain

Experiencia fantástica: I came to the dentist for a root canal, a tooth extraction, and now my implant. Each time I received the most friendliest and professional treatment. I was so fearful of dentist visits but here I feel like family and thats how they take care of me. I will never change my dentist again!!!!

Experiencia fantástica: Un lugar muy limpio, personal muy atento y amable.

Experiencia fantástica: As a new patient, Cassandra has been amazinggggggg!!!! She has been very respectful and understanding. I look forward to getting everything I need done here.

Experiencia fantástica: Fasr Friengly Professional Explained every step of the process and painless. Very nice office

Experiencia negativa: First thing, they have scheduled my appointment with wrong doctor. They have rescheduled my appointment 3-4 times they moved me from Montgomery to Abington location(which is fine). Then i had a appointment for 3pm and doctor didn’t show up until 4pm. She was busy with surgery. If she had surgery then why she booked my appointment? Then Dr. Ariana forced us to do some teeth grinding in very unprofessional way. Upon declining that she said “you are doing stupidity” which was very rude. Overall she was very rude, not welcoming and unprofessional. I would never see her again. Not recommend anyone else too.

Experiencia fantástica: Dr. Irina Stepansky is incredibly gentle and explained everything clearly, making me feel completely at ease during my procedure. The staff is very friendly and welcoming. I highly recommend this location to anyone looking for a caring and skilled dentist. I felt like I was at a dentist spa.

Experiencia fantástica: I had a root canal and bridge work done and I left the office without pain and able to move on with my day. I love the office team they are friendly, resourceful and professional.

Experiencia fantástica: I really really really hate dentists and If I didn't break a tooth, I wouldn't have gone but I am glad I did. Despite finding out I have many other issues to deal with, I will go back because Dr. Kim was fantastic. She read my notes, put me at ease, explained everything that was happening. They had me stay later to work on my broken tooth. She gave me options. I absolutely will continue with the rest of the issues I have to fix and probably continue to go to clean my teeth etc.

Experiencia fantástica: I have a wonderful experience at this location,all the personnel were very helpful and very friendly! I was very impressed how fast my case was taking care after work accident related situations!! After my first appointment I am happy to recommend this place for all your needs in dental matters!

Experiencia negativa: Would like to not give 1 star. This dentist is very unprofessional, rude and uncaring. I don’t recommend her treating anyone.Plain and simple, her attitude sucks. But she has great office staff that are kind and willing to help at anytime.

Experiencia fantástica: Great experience overall from staff to care received from the dentist. Takes time to put a care plan together and is willing to accommodate specific needs.

Experiencia fantástica: Dr. Kim is great and the staff is great they're very friendly and professional

Experiencia fantástica: Excellent Professional Service

Experiencia fantástica: Staff is amazing!!

Experiencia fantástica: I find them to be very efficient.

Experiencia negativa: They say they’re part of Smile Center Dentistry but after having multiple fillings done at Abington location & they always break off within 3-6 months or not filled completely; &/ color of fillings are remarkably different & not even close to matching my actual tooth color & they use cheap yellow colored materials that look horrible & break off weeks/months later. This last visit I had to go in over a weekend after a filling came out & half was stuck inside my gum & called for an emergency visit to Abington & they sent me here! Upon arrival I waited 3 hrs after my initial apt time only to be told it would cost me $100 to fix it because insurance only covers 1 filling per tooth per year & beibg this was a filling done in May & if I wanted insurance to cover it I’d have to go back to the Abington location with the original dentist who did the filling. When I spoke with the receptionist & they scheduled me at their “new Willow grove location” they must have know this but never mentioned anything of this nature to me & being they’re a “new location” they should be practicing the same ways but they don’t. In fact they even said they can’t grantee their pricing would be the same as Abington location & as they’re competing for new business. They’re not at all the same company when you’re not honoring any prices or repairs. You’ll be paying either way so it was a waste of my time & all they wanted was alot more money. I almost got the mouth guard they recommended until they left me there to think about it for another hour that’s when I got up & went to check out & asked the receptionist what was the wait time to be seen with the Abington dentist & it was a month out & scheduled me there; but after 2 weeks I said time to change & get a new dentist. Between all the bad fillings; which broke, weren’t filled well or broke every-time; then with the new place that makes up all their own rules & basically paying them out of pocket & then the time it takes for cavity fills &/or fixes; I do NOT recommend Smile Center Dentist. I had nothing but bad fillings that didn’t match & were much darker yellow then my original tooth color; & have pretty white teeth so after seeing how bad it looked & shotty of a full job with their cheap filling product it’s been an on-going situation all the time & the time you have to wait is ridiculous. The other problem with that is; after they did the cleaning & the amount of time it took to get the appointment you’d need a 2nd cleaning ; which per my insurance they’re supposed to give 2 cleanings per year but because they have fillings scheduled 6-9 months out & they need the teeth to be cleaned in order to fill them & told me the second cleaning wasn’t covered. Nope! I’m Done with this place.

Experiencia positiva: I am very pleased with the information that Cassandra provided us with, she was very helpful and patient.

Experiencia fantástica: Dr. Greg and all staff are AMAZING. Blessed to have found them after receiving incorrect evaluations.

Experiencia fantástica: Great experience, fast and efficient.

Experiencia fantástica: Everyone was very polite and respectful they took their time and explained everything to me. The doctor gave his professional advice and also listen to what I wanted. The nurse was very helpful and respectful and professional. The receptionist were so polite and explained everything to finance. This is a place I will recommend for everyone to go if your looking for implants

Experiencia fantástica: They are just amazing Thank you for everything

Experiencia fantástica: I was treated with the upmost respect and the staff was very nice they told about the coffee and tea and even though I was early they made me feel welcomed and my Doctor/Dentist took very good care of me and I would recommend any one to go there

Experiencia fantástica: EVERYONE is super attentive, professional. Did amazing job with deep cleaning , and fillings on super complicated patient. Plus some speak Russian language. Highly recommended.

Experiencia fantástica: I’m happy I finally found an office that not only has a great customer service but amazing doctors. Thank you!

Experiencia fantástica: I love dr. Kim ❤️

Experiencia fantástica: За 30 лет жизни в Америке и моего опыта общения с дантистами это самый лучший дентал оффис в профессиональном плане. К профессионализму я отношу не только отличную работу доктора, но и чуткое, внимательное и добросердечное отношения всего коллектива. Спасибо вам большое. С наступающим 2025 годом. Счастья, удачи, любви.

Experiencia fantástica: Really felt at home at Willow Grove smile center exceptional staff and dentist was attentive, informative and professional. I had a tooth extraction and didn't feel a thing. I'm happy .

Experiencia fantástica: Update 11/13/24: STILL the very best folks here. I am fully comforted and reassured on every visit! Great work. Thank you! This office is full of superheroes who are compassionate and knowledgeable and efficient! Best dental experiences of my life here -- and I've had so many.

Experiencia negativa: I love the Abington office and have been happy with them for years. I moved and tried this Willow Grove office, because it was closer. I was told by their Abington office that I needed to have cavities repaired (2 years prior). I scheduled to have this work done with this Willow Grove office. The dentist complimented me on the care of my teeth and said I didn't have any plaque buildup and I take good care of my teeth. She said that she didn't want to repair my 2 cavities; she wanted to watch them. She even pointed out a crack in one of my other fillings (that I mentioned was causing discomfort). She said she was not comfortable fixing the cavities or the crack. She told me a long story about how other dentist may feel comfortable repairing them, but she did not. She offered to clean my teeth stating that she didn't want my visit to be a complete waste. I explained to her that I really needed the work done, because I wasn't going to have insurance soon and she still would not do the work. I did not let her clean my teeth, because she had already said how clean my teeth already were. I would not recommend this office or Dr. Yang. I came to get help with discomfort with my teeth, while I still had insurance. I expected the dentist to be a dentist and not a dental hygienist.

Experiencia fantástica: Went for my bi annual cleaning and exam. Dr. Kim is so kind and patient. She answered all my questions and was very thorough. I felt taken care of. She’s now my dentist of choice.

Experiencia fantástica: Mirna has been extremely helpful throughout this process despite the hard road I had to go through and the doctor change I went through at the end and the fact that I almost quite and didn’t want to keep going. Mirnas a great person to talk to and a great advocate.

Experiencia fantástica: Awesome experience everyone was professional, friendly and made sure I was comfortable. Will be coming back

Experiencia fantástica: I usually don’t write reviews but they did an amazing job. Highly recommend over all offices

Experiencia fantástica: Flexible, friendly, communicative. I could continue for a while with how much I love this dentist. I’m a very anxious dentist patient and the staff here put me at ease for my root canal/ crown installation. I’m so thankful for them!

Experiencia fantástica: Very comfortable and professional kind and I’m very pleased.

Experiencia fantástica: 자세한 설명과 성심성의껏 치료해 주심으로 마음이 편했네요...앞으로 우리 가족 모두가 이곳에서 치료받을 계획입니다.감사합니다.

Experiencia negativa: I had a broken filling and went to the clinic for help. After the examination, they told me that I needed to do a root canal, the cost was $2,400 with a crown or $1,200 without a crown. I refused and went to another clinic where they took pictures and said that a root canal was not necessary. In the end, they restored my filling for $250. Please do not deceive patients.

Experiencia fantástica: Very nice worked with me without having insurance and gave me a nice deal

Experiencia fantástica: Very professional and very friendly staff at the office, I am recommending doctor Stepanskaya to everyone.

Experiencia fantástica: I had my annual cleaning with X-rays and a filling done here, and both times my appointments were right on schedule. The prices were very reasonable, and they don’t push unnecessary treatments. I’m so glad I finally found a dentist who provides honest care at a fair price!

Experiencia fantástica: Wonderful

Experiencia fantástica: I’ve been going to this dentist for a few years now and I must say the work they do is incredible. Two thumbs up

Experiencia fantástica: Love the office

Experiencia fantástica: Excelente atención

Experiencia fantástica: It was good

Experiencia fantástica: Professional Staff as they took care of my emergency needs right away.

Experiencia fantástica: Excelente servicio con todo el personal Muy atentos y explican bien todo el proceso muy buenos