KK Dental Edison NJ

Experiencia negativa: Dental practice is ok at best. The billing department is disorganized and unprofessional. Took us 15 months to resolve payment issue that should have taken three days.

Experiencia negativa: DO NOT GET SCAMMED STAY FAR AWAY FROM THIS PLACE!!! UNETHICAL PRACTICE! I had a procedure done at this location in 2019. Prior to getting the procedure, I spoke with the front desk staff about the payment required to ensure transparency. I paid for the procedure I received. Mind you, the issue with my tooth was still not resolved, as I continued experiencing pain. Despite this, I settled all of my bills, even confirming with the doctor that nothing more was owed. Now, to my shock, I JUST RECEIVED a collection notice SIX YEARS LATER, along with a court notice saying I owe over $900. This is not just a billing error — it’s a deceitful practice that leaves patients vulnerable and scammed. I am deeply disappointed and would give zero stars if I could. Avoid this place at all costs. I am disgusted by how they treat their patients. After reading other reviews, I discovered that many people have experienced the same issue. This confirms that this business scams people and tries to take their money. I have never experienced anything like this and am traumatized by the entire situation. I am left with no other option but to take this to small claims court and am documenting everything for formal legal review. PLEASE DO NOT FALL FOR THEIR ADVERTISEMENT OR YOU WILL GET SCAMMED MANY YEARS LATER!

Experiencia negativa: In K K Dental Hospital, take wrong money from insurance and also take money from the patient, the insurance decides 50%, then the patient takes 80% payment and call them and ask them if the billing department tells you not to call again and again. It should be complained to people in the Better Business bureau. 5/15/23 Today I got another bill. All the payments have already been covered, even then they keep sending the bills. Everything is I pay so why you guys send me bills again and again .This is the money hungry office . These people still don't keep quiet. They keep sending invoices, they keep sending them. This is too much money hungry people and stuff. Update it keeps sending me messages about thank you for visiting even though I never been there and I plan on not going there anyways cause this is a terrible terrible office.

Experiencia fantástica: The hygienist was very gentle and the doctor was honest. No up charging or trying to get me to get additional treatment like other dentist in the area. Would highly recommend.

Experiencia fantástica: Dentist was very knowledgeable and answered all of my questions. Provided great service. Would definitely recommend.

Experiencia fantástica: It was amazing, I had 2 root canal done and it was not painful at all

Experiencia fantástica: Every one was very professional was my first visit and everyone was very friendly

Experiencia fantástica: They were very professional at there work I would recommend friends to the office

Experiencia fantástica: Happy with Edison front desk & one stop shop service. General dentist & specialist in one group. Great job . 1 suggestion parking lot expansion.

Experiencia fantástica: No wait time. Very thorough clean. Seeing the same provider(s) every time. Very patient centered and unbureaucratic.

Experiencia negativa: One of the worst experiences I have ever had in dental office . Started with rescheduling my appointment after waiting for a month for it, waiting for one and half hour in the office to see the doctor, the doctor cut floor of my mouth using the dental drill after her hand slipped while extracting my tooth causing bleeding and had to stitch it and then continued extracting my tooth without any apology. Eventually they will charge you for unnecessary services claiming that your insurance doesn’t cover it .

Experiencia fantástica: Friendly and competent staff; dentist and assistants were caring, patient, upfront and thorough with their treatments; flexible scheduling.

Experiencia negativa: stay away they charge you saying pay us this and we will settle up latter. than latter you find out its not covered by insurance. they lie please please do yourself a favor and stay away from this office or other office of kk dental as they are all connected. carl and lisa marczak She replied contact us the office manager below. lol we already talked to her before i wrote this so that’s silly

Experiencia negativa: I went there for an appointment but had to walk out, because the facility had a weird odor and was in rough shape. I won’t go there again. The front office staff were very nice and helpful but I didn’t get to meet any of the dentists.

Experiencia fantástica: I came here from the Lyons campus, front desk person very professional, spoke with doctor, had a few extractions , great place to go, friendly staff and everyone was great, since I'm a disabled veteran I would recommend KK Dental 10 times over. They were great. I see alot of negative reviews , from the confirmation of appointment to the actual appointment i didn't have any issues, I did my part of confirmation and they did there part of taking care of me with care, they were very attention to detail.

Experiencia negativa: KK Dental attempted to perform unnecessary procedures on my teeth and refused to fill the cavities they claimed to have found unless I agreed to the additional work. Seeking further evaluation, I visited two other dentists for second and third opinions, both of whom confirmed that I do not have any cavities. Additionally, due to the excessive X-rays taken by KK Dental, my insurance will not cover new X-rays until next year, and bitewings will not be covered until 2028, leaving me unable to get necessary imaging for the next 1–3 years.

Experiencia negativa: I had an appointment scheduled & had to walk out. The office is filthy - from the outside, in. Huge hole in the wall in the waiting area. I immediately felt sick with worry that they could perform dental services in such a uncleanly place. Unfortunately I cannot comment on the dental team because I could not make it past the waiting room.

Experiencia negativa: Called in to ask if they accept a certain insurance and the woman was very rude and hung up in my face.

Experiencia fantástica: The staff were very friendly. The 2 dentist that I did see made me feel very comfortable and informed me of the work I needed to be done!

Experiencia negativa: I was scheduled for a New Patient appointment with KK Dental on 1/11/25. Normally a doctor or dentist office calls a few days before to confirm scheduled appointment. I never received a confirmation call. On the day of the appointment I called the office to confirm my appointment as I headed to my appointment. Upon speaking to the office staff I was informed the Dental Hygienist I was scheduled to see canceled all of her appointments. However, I was never informed of the cancellation until the day of my appointment. The office personnel I was speaking with tried to offer me another appointment during the week. I informed the staff member that I could not make an appointment during the week as I am a teacher and the appointment times she was offering were during the hours I am teaching. When I asked if I could have another Saturday appointment the staff member stated we don’t have Saturday appointments. Keep in mind my original appointment was scheduled for a Saturday appointment. Based off this initial negative experience, I would not recommend KK Dental for dental work. As a potential new patient who had no experience with KK Dental was very negative and unprofessional. In the future both staff and Dental Hygienist need better training to meet the needs of all patients new and current.

Experiencia negativa: They tried to turn a $25 copay into $500 copay. The extra charge was for unnecessary treatments that aren't covered by my insurance. I told them no several times and they kept pushing saying it is their "preference" and refused to admit it was unnecessary treatment. Doing research other dentists confirmed the extra treatments they "preferred and is just practice at their office" were unnecessary. I felt stuck as they took unnecessary x-rays at that office. They used up my x-rays quota covered by insurance for the next 1-3 years and created more issues for me. From the start they kept trying to add extra treatments when I had stated several times at the appointment and when I was making the appointment that I only need “this one procedure done” and they should have gotten my records from my previous dentist as they said they would have instead of creating more unnecessary costs. Now, I have to get assigned a NEW dentist who can see me within a reasonable time of those x-rays and start all over again. I thought because they had 4 stars that they were trustworthy. Edited for follow-up: Management requested I contacted them to work it out. I contacted them within 10 hours of their below reply via email and a they STILL haven’t responded. If they won’t even patch up the holes in their walls and other features, I don’t know why I expected them to resolve this issue. More wasted time.

Experiencia fantástica: kk Dental did a wonderful job with my cleaning. The hygienist was great and the Dentist was thorough and answered all my questions. There was also great service from the receptionist who made scheduling a pleasant experience. Pleasant experience.

Experiencia fantástica: Excellent staff doctors, nurses and the receptionist s. They do an absolute great job

Experiencia negativa: Sadly the only good part of the visit was the friendly staff and the dentist was ok. The place itself is not welcoming. It’s falling apart and not clean. It needs so much work. They charged way too much for a first visit when nothing but an X-Ray was done. Went to another dentist right away and we paid half the price. Of our deductible. Lesson learned never go with a place a 24/7 emergency phone service gives you!

Experiencia fantástica: It was a good experience everyone was doing their job to the key and making me feel comfortable. Thank You Guys

Experiencia negativa: I wanted to share my experience with KK dental. They were about to perform oral surgery on me without properly performing anesthesia. They gave me six shots and only managed to numb the area around my cheeks, but I could feel any operation around my teeth and it caused pain. They were proceeding with the surgery, and at my pain they recommended a seventh shot. But i opted to leave by that point

Experiencia fantástica: Dr Yasim is an amazing Endodontist. It was a long root canal procedure yet he was very persistent. The procedure was painless and smooth. I would highly recommend him for his expertise and professionalism Humble thank you to Dr Yasim

Experiencia negativa: Unprofessional. Went in for a 4pm appointment waited one hour and my child for no work exams done. I was told they close at 5pm. Make an appointment for another day.

Experiencia negativa: First of all the crown on my implant came loose and had to be readjusted. The implant was just put in in August. Also I had to wait a very long time to be seen. My appointment was for 1:00 PM, yet I was not seen until 2:30 PM. That is too long of a wait time.

Experiencia negativa: KK Dental Edison location!! Came in with an emergency, front tooth crown needed cement. They refuse to temporarily fix, instead want me to sign up for a full restoration plan. The dentist would not even come to speak to me, sends out the admin to tell me. Meanwhile, as I exit, he’s sitting in an empty office!! Amazingly lack of care for the patient!!!

Experiencia negativa: Unfortunately this Office is not transparent with regards to costs. Their cost may or may not include incidentals or other procedures and the staff is unhelpful.

Experiencia fantástica: Excellent Service! Staff professionalism was outstanding: courteous, respectful, approachable, responsive and diligent.

Experiencia fantástica: Excellent dental care centre. I and family members go there for our dental appointments and treatments. Staff members and doctors are excellent.

Experiencia positiva: I am very satisfied on the service they gave mi today.The Doctor gave me a very good Idea on what was going on!!They were very professional!!

Experiencia fantástica: Great and quick service. Everyone is very nice. Doctor very professional and kind.

Experiencia fantástica: Great experience.clean and friendly. The front desk lady was so helpful when i called her and she answered all the questions. The doctor and assistances gave me the best advise. I would 100% recommend. Thank you KK DENTAL

Experiencia negativa: The Edison Facility is really run down, smelled of body odor, and mouse traps visible. One patient has no shoes on in the room next to mine and nothing was said. Overall just did not feel like a clean facility.

Experiencia negativa: Kk dental work is horrible.& not finish them work properly Money maker office . I don’t prefer my friends and family go there .

Experiencia positiva: Friendly staff and Priya makes the office run smoothly. Only had a problem with one dentist who chipped my tooth but all others have been great. They fixed my tooth that dentist chipped.

Experiencia positiva: The dental hygienist was could be better. The dentist did not examine the x rays and my teeth with detail

Experiencia positiva: Technical staff (dental technician and the dentist) were professional and pleasant. This was my first visit and more extensive work will need to be done going forward. Accordingly, my judgement as to the quality of services performed was only based on fairly minimal interaction. But I was impressed enough to schedule a future appointment.

Experiencia fantástica: Excellent. Amazing doctor and staff. Had a root canal and it was 100% pain free. Thank you so much.

Experiencia fantástica: As always says best dental and super talented surgeons …. No words can describe them service 100 /100

Experiencia negativa: O STARS!! The Edison office is a dump. North Brunswick office is by far a much better office. I'll never go to Edison ever again. Clean up ur office.

Experiencia negativa: The experience was horrible had a 12:15 appointment for a simple crown to be out on took over an hour Waited in chair while the dentist worked on another patient that came in after me.

Experiencia fantástica: Entire staff was friendly and caring. Dr. was very attentive and professional, explaining and ensuring comfort throughout procedure.

Experiencia negativa: Avoid the Edison location at all cost. Always went to somerset location and had good experience but I recently had my annual dental checkup at Edison location, and I was disappointed with the experience. The dentist spent only two minutes examining me, mentioned the need for deep cleaning and a new filling without showing me any X-rays or providing a detailed explanation. No cleaning was done at all and was left in the chamber for a long time without any details, doctor just came and left to do deep cleaning for someone else. I felt rushed and no clarity about the recommended procedures and they wanted me to go for deep cleaning same day. Only 3 people were present in the office and provided no help Update - During my visit even after I told them not to go for x ray which are not fully covered in my insurance and which the front last desk lady checked and said it's fully covered, but now apparently they are billing me saying my insurance only covered till 80% so what did they even check it. Such a zero ethics location, avoid an any cost as I called them and now they say it's your responsibility to know this and not listen to office here. Shame on all the people running KK dental name as I had always had best experience with them at Somerset location.

Experiencia fantástica: The staff & Dr. Margolin are amazing! They make you feel very comfortable. I couldn't be happier with his work. Definitely will go back.

Experiencia fantástica: Clean, professional, seen quickly. Everyone at KK is knowledgeable and answer all questions and concerns.

Experiencia fantástica: My Daughter had a very good teeth filling. Doctor and staff have been very good . Thank you

Experiencia fantástica: Dr Negron and the staff were just wonderful, helpful, patient and compassionate to my dental anxiety

Experiencia fantástica: FROM THE TIME I WALKED IN,UNTIL THE TIME I LEFT OUT,I WAS TREATED WITH RESPECT AND KINDNESS..THEY ARE PROFESSIONALS..THANK YOU KK DENTAL,MY DOCTOR AND HIS ASSISTANT ARE THE BEST ...

Experiencia fantástica: The hygienist Nadia was excellent and very passionate about the work she performed. I am well pleased with the way the entire staff handled their patients. Overall the service was implacable, I would definitely recommend KK Dental to anyone who is interested in finding a good dental care provider

Experiencia fantástica: I visited first time and my experience is really good. Nadia did a great job and I never experienced painless dentist visit. Thank tou

Experiencia fantástica: Always have a good experience here. No issues and all my problems are dealt with professionalism. Thank you!

Experiencia fantástica: She is very professional and very caring. I felt much better after she cleaned my teeth.

Experiencia fantástica: Nadia (Hygienist) was great. She asked alot of questions to ensure she was providing the best service and care for my routine cleaning. I advised her I'm not a fan of the dentist but after today's visit, I definitely have a change of heart. Thank you for making my experience at KK Dental a positive experience .

Experiencia negativa: Terrible experience. My mom had to come here to see a specialist and ended up being charged for a medication they didn’t even administer. In addition to that, the doctor didn’t want to admit they didn’t give it and would rather “stay out of it”. It’s not great when you’re already going through a lot and something like this happens.

Experiencia negativa: I will give 0 stars for this location they make make you sign something that you will never get it they charge me $180 xtra and said we give medicine. Than I went to ask the doctor and he said no I never gave you any medicine. That mad them a big liar. Don’t even go there. Not just while we we were waiting there was another patient came complaining about the place and another woman came and with same she said I will not come back to this location again

Experiencia negativa: Worst dental place to go and get any dental work done when we went to the office the door was broken the receptionist was lying about the medication was given and the doctor said that he never gave the medication but reception is still charged us $180 and refuse to refund the money back. I would not suggest anybody to go to this, Service KK dental in Edison New Jersey not recommended at all as a matter fact we are going to report it to better business bureau

Experiencia fantástica: I came here for a dental emergency and they went above and beyond the front staff was so helpful and dr Andrew was so efficient! I’ll be back for the rest of my procedures!

Experiencia fantástica: Everyone who attended me was very professional and courteous. I was also quickly assisted in scheduling my other appointment at the Somerset office. Dr. Sieglman carefully explained my condition and demonstrated how a tooth should feel. He followed by providing the proper recommendations for my condition. Thank you the entire office.

Experiencia fantástica: My experience at KK Dental was wonderful. Dr. Siegelman was gentle and thorough. He explained things well.

Experiencia fantástica: Convenient appointment timings and in time appts. Clear explanation of treatments and services by Dentist and office staff. I would definitely recommend this clinic.

Experiencia fantástica: I really liked the service. Staff is patient and kind enough to explain all my questions. They are very flexible and tries to schedule/reschedule appointments accordingly.

Experiencia fantástica: MY experience at KK Dental was nothing but a bliss. The front desk was extremely helpful and cooperative. My procedure went very well and was left very satisfied with the services provided. Highly recommend KK Dental for any dental related services.

Experiencia fantástica: This was my first time here and I highly recommend KK Dental. Everyone was very positive professional.

Experiencia fantástica: I've been a few times already for cleaning and some dental work. It has been a good experience (as good as visiting the dentist can be). The staff is welcoming and knowledgeable.

Experiencia positiva: Very nice staff specially the front desk people Shweta really helpful with checking out the ins details n clear all your doubts with the treatment, overall excellent service.

Experiencia fantástica: I had a very good experience at KK Dental. Staff is very friendly. Overall, I would recommend this place. I am coming here since 2012

Experiencia fantástica: Dr.Edward Schekterman was really one of the best doctors I have ever had. He was really interactive and kept me engaged the whole time. I didn't even have to worry about what he was doing unlike other doctors. He really is the best!

Experiencia fantástica: Great dentists that do good work and very professional office staff! The text message reminders are very helpful!! - D. Brown

Experiencia fantástica: Very friendly and companionate staff. Place is clean. I'm terrified going to the dentist office but they made sure that I was comfortable and gently w my cleaning.

Experiencia fantástica: My son who has autism went through getting 4 filings great. I was worried but the doctor and staff took great care of him.

Experiencia positiva: Did not wait. Owed $ over my insurance which they didn’t tell me ahead of time. I wish they’d spruce up the building more. Front door broken, waiting room chairs disgusting and no place to park.

Experiencia fantástica: Great people. Great service. Overall a very pleasant experience. Keep it up KK Dental

Experiencia positiva: Doctor was great. Prices were a little sketch compared to my originally dentist back at home In Elizabeth NJ but I was able to talk with doctor and he worked with me .. over all smooth and quick experience

Experiencia fantástica: I would like to thanks Dr. Patel, Andrea, Ana, and Pria for excellent services that was done on Mr. Torres today. He has had previous trauma experiences at other facilities, but at Kk Dental he was at ease with the guidance through his procedure. Everyone was attentive, kind, patient, and very helpful in guiding him with everything that needed to be done. This facility is definitely an A+. I will surely recommend family and friends to this location. Awesome!

Experiencia negativa: Better to Avoid, doctor is good but front desk is horrible…they charge over and above the Insurance and they say this is our clinic policy. I’m going to complain to local authorities for sure!! Front desk lady told why have you come to our clinic? When I asked some questions about billing and insurance coverage…they should learn on how to treat the patient’s Update- after posting a negative review, I got a communication that we will not honor your future appointments. Is this the way medical system works here in US? I have sent an email to insurance explaining my experience and awaiting for a response.

Experiencia fantástica: My visit at KK Dental was one of the best I has at a Dentist office. They were timely, courteous and above all very professionally I would recommend them to anyone that needs Dental work. Theodore Dwight

Experiencia fantástica: Dr. Patel was extremely helpful in locating the issue and treating it. I was expecting to be in the chair getting my wisdom teeth pulled for hours but in a matter of minutes I was ready to go home. Great service!

Experiencia negativa: Unless you're willing to be taken advantage of, avoid this place. They insist on upfront payment and present invoices in a confusing manner that you can never comprehend. Despite having excellent insurance coverage, I was still billed for services that should have been covered. Don't bother leaving a comment because they only acknowledge positive reviews.

Experiencia fantástica: Very good bed side manners with patients. Staff and doctor very helpful in solving my problem.

Experiencia negativa: Don't trust this office. Even after paid the bill, I receive another bill after 2 years. Get in writing before starting any dental cleaning. What this office, tell you, can't be trusted. My insurance received the invoice of $835. Later, you will be dealing with collection agencies. Really unfortunate. Edit 1: After Response from KK Dental. You advertise on website, $125 for Exam, X-rays, and cleaning. If you charge $835 for just X-rays and cleaning and if insurance don't pay that much amount, you will come to patient? You might charge tomorrow 1 million for same cause to insurance, and after insurance paid some, you will ask patient to pay remaining?

Experiencia fantástica: I had a root canal procedure with Dr Patel and he is the best dentist I have seen so far. Very polite, gentle and very knowledgeable. Also, All the staff at this office are great.

Experiencia fantástica: Dr rk was so nice and polite and did a great job and Ana Andrea and Priya they all gve me good service

Experiencia negativa: I’m giving them a 1 star as of right now depending how my billing issue gets resolved. Long story short they told me my tooth extraction and cleaning was $600 with my insurance. I have great insurance through my job and after healing and being able to talk l, I contacted my insurance and they told me I should have only been charged $63.60 My insurance company tried contacting them in regards to the issue and they replied with a “we’ll get back to you.” The doctor that performed the extraction was great, the staff was friendly, I’m just waiting to see how they resolve this misunderstanding so I don’t continue to feel like I was taken advantage of given the emergency.

Experiencia fantástica: Excellent service, professional, very friendly and most important very caring doctors who listen to you and give best recommendation for treatment.

Experiencia fantástica: Awesome place! Dr. Patel, Dr. CB and the front desk assistant Priya are super friendly and helpful. Highly recommend them!

Experiencia fantástica: Dr Kushi is a 10! Ok, 5 if that's your highest. At 64, I finally have found a dentist, that not only is highly intelligent , but has so much respect & empathy for his patients & other's.!! I have never encountered that in all my years!!! I no longer fear having to see a dentist!! I actually was able to relax . Thank you, KKK. Dental. You hit the jackpot when you hired Dr.Kushi! You'll never find anyone better!! With much appreciation, Debby Bowe

Experiencia fantástica: I was taken care of by Jewel, Priya, and Andrea today, three formidable ladies who are super pleasant! Keep up the great service and keep making us smiling! Thanks!

Experiencia fantástica: Doctor CIBI and nurse Andrea did a great job in my crown journey . Also with the help of front desk mates like Priya and Jewel, following up regularly with doctor appointments was made very easy

Experiencia negativa: This place is the absolute worse when it comes to getting someone to discuss a fraudulent charge. Im a medical biller and coder. Was charged $300 for a “Hemostatic agent” supposedly not covered by my insurance. When all I had was an extraction and a piece of gauze to stop the bleeding. Procedure code I was billed was for medicament to take home. Nothing was given to me but a small pack of sterile gauze pads. I doubt a small pack of gauze pads don’t cost even $5. I called the billing department as instructed this morning only to be told nobody is there until 3. I asked the man on the phone what does a Hemostatic agent consist of? He put me on hold and came back to tell me to call back later. I called the Edison office and asked them why was I instructed to call between 9 and 5 if nobody is there. The lady’s response was “ well maybe something happened”. Believe me…as a medical biller and coder this in unacceptable to not get a straight answer from anyone. I’ll be reporting to the better business bureau and to the department of banking and insurance.

Experiencia fantástica: Today I had a deep cleaning done at edison KK dental center, I was very much satisfied with the staff and and doctor CB. My son was her first patient and now I am her new patient I highly recommend this place .

Experiencia fantástica: While on vacation I visited this dental office. Suzanne, the office manager was kind and informative! The doctor was amazing! I would definitely use this office for any future procedures!

Experiencia fantástica: All the staff is great!! From the front desk to all in the back. Nice comfortable and clean environment! I went in for veneers for an upcoming wedding. They suggested I need better gum health first. They corrected a couple chipped teeth and did a couple fill ins. Painless and fairly quick process!!! My insurance didn't cover the cost but Pricing is very fair. Overall an awesome experience .

Experiencia fantástica: In life issue arise but at the end of any issue if there has been an accomplishment and or resolution it’s been a good day but what I can say the receptionist was the greatest she stepped in and was very professional not that’s an office manager right their

Experiencia fantástica: I had a very good experience at KK Dental. Staff is very friendly and they accepted to see me without appointment and treat me. Prices are comparable to other dentist. They scheduled next day appointment to pull out my wisdom tooth and that was also quick and good experience. Overall, I would recommend this place.

Experiencia negativa: Horrible!!!! Was told I had 4 cavities, I waited forever for a quote and to schedule to have the cavities filled, and they tried to double code me for each cavity, making the bill almost $300. I refused and the front office argued with me about it and tried to force me to book the fillings. Went to a different denist for a second opinion I had one cavity and was charged $30 to fill it.

Experiencia negativa: DO NOT GO HERE. The doctor is average however the front office staff is subpar, specifically the self-acclaimed "office manager", Suzanne. I first visited this office last Thursday 2/2 for a consultation and was told I needed a repeat root canal. I waited an hour in the waiting room for a 5 minute consultation. During this time many patients came in and out but the I heard a staff member comment that Suzanne did not check them in so they were unaware they showed up to their appointment. She seemed very confused, flustered and displayed odd behavior most of the time. While checking out she told me that my dental work was covered 100% by my insurance. Today 2/7 I show up for my root canal and Suzanne admitted to me that she forgot to save my appointment but I would still be seen. When I asked about the nitrous oxide I had requested she told me they did not administer it, when I asked why she told me they did and even made a joke about it when making the appointment she had no answer. Following the root canal as I'm leaving to checkout Suzanne informs me that I have a bill with a deductible to pay. When I explained she had previously informed me it was covered 100% she told me she only said that because she "felt for me" and because I told her I was in pain...the tooth already had a root canal when I was a child, there was no pain to begin with so I immediately became alarmed. When I asked her for a bill she refused to give me anything that showed my charges and how much the insurance paid. I proceeded to explain that it is her job to inform the patients if something is not covered under insurance and of any outstanding balance they might owe for what the office charges she responded "THAT IS NOT MY JOB!". When I asked if I could pay half today and half next week because I did not have my wallet on me she said "No, Im going to send this whole bill to collections and take your license plate and call the police". When I told her this was an illegal practice and my patients rights states I'm entitled to such she said she felt threatened and called the police. The place arrived shortly after while I waited calmly in the waiting room with my mother who had driven me to my appointment for not reason (because they did not have nitrous oxide anyway) I still continued to ask for a bill. Conveniently she handed me the bill as the police were walking in the door. Suzanne began to play victim immediately saying I tried to walk out without paying, I was being loud and aggressive and that I was having financial difficulties all because I asked for a bill of what I was paying for. I have never experienced such irrational and unprofessional behavior in my life. Not only am I a nurse who is very in tune with current healthcare practices and patients rights, to act so belligerent as a office manager raises some concerns for the well being of all patients who attend this practice. Nonetheless after leaving the officers said they had never seen anything of this sort before. SAVE YOURSELF A HEADACHE AND FIND A DIFFERENT DENTIST.