Familia Dental

Experiencia fantástica: Great people employees and a excellent dentist

Experiencia fantástica: Love the dr. Always a great staff no complaints. Dr.Lee is super nice and honest. I highly recommend Familia Dental in Elgin. Been coming to them for years.

Experiencia fantástica: Very good. Nice people. Thank you for respecting me. Always nice to me.

Experiencia fantástica: Great dentist. Gives you all information and easy to understand instructions

Experiencia fantástica: Very nice staff and DENTAL Doctor so nice and very helpful

Experiencia fantástica: Very friendly and professional office!!

Experiencia fantástica: Girls in front desk are very helpful!! i was in and out quick !!

Experiencia fantástica: We’ve had a great experience with the orthodontist for my kids’ braces. He is very kind, patient, and always takes the time to explain everything clearly. The dentist, all the assistants and office staff, are also incredibly nice and very helpful.

Experiencia fantástica: Did great cleaning and was very polite and had me relaxed.

Experiencia fantástica: I cannot say enough good things about this practice! The entire staff made me feel comfortable, calm, and, most importantly, pain-free. They took the time to thoroughly explain my treatment plan without any pressure. The office is incredibly clean and modern, and the staff is both professional and friendly. I finally found a dentist I trust and look forward to returning to! Highly recommend!"

Experiencia fantástica: I been going to this office for years I have no complaints

Experiencia fantástica: Very friendly & welcoming environment!

Experiencia fantástica: Awesome Doctor Staff is Great

Experiencia positiva: Dr Lee is a really good doctor he explains everything

Experiencia fantástica: Dr Cheethiralla could not have been more professional - the dental Hygienists were very cool and funny and there were very nice ladies at the reception desk. I highly recommend Familia Dental.

Experiencia fantástica: The girls up front are really nice and my appointments are smooth as silk

Experiencia fantástica: Very professional, my kids actually like this place and don't fight me about going because it's here. They make everyone calm and at ease.

Experiencia fantástica: I was surprised that their was a Dental Office in the area so close to home and they where very nice and polite and the Doctor was very attentive and patient and gentle touch on my mouth seeing right away I had an infection and immediately prescribed me medicine and referred me back for an extraction

Experiencia fantástica: Awesome experience!

Experiencia fantástica: Dr. Cheethirala granted me an amazing service. She is very professional.

Experiencia fantástica: I haven't been to the Dentist in over 5 yrs. Noticed a chip in a tooth last nite I called this morning and they were able to get me in today at 330. The Dr gave me economical as well as more long term solutions to my problems. No pressure.. he let me make the cho ice. Xrays..Dr. Lee cleaned my teeth and had my teeth polished I was in and out in a little over an hour. Great experience.

Experiencia fantástica: We’ve had a great experience with the Ortho doctor. He is always very nice and through. Listens and answers questions. They have always made a great effort to find us an open spot when we had an emergency.

Experiencia fantástica: Made an appointment with Dr. Alex Lee today. Was hoping to do a wisdom tooth consultation, but instead got an emergency extraction in one day. Definitely will refer a friend or relative in the future :)

Experiencia negativa: I talked to the lady over the phone and she agreed that I could get a cleaning, a check up, and when I went in she said I can only get one tooth looked at when I wanted them all looked at. A waste of time to go there.

Experiencia fantástica: Thank you for your expertise & care!

Experiencia fantástica: My children enjoy their dental care, staff is always friendly and professional. They go above and beyond every visit. All three of my children were seen today. The office is clean, staff is gentle and meticulous as Is the Doctor. He takes the time to explain, he is meticulous and clear in his explanations; It eases my anxiety when it comes to my children's well-being. I'm thankful for Familia Dental.

Experiencia fantástica: Great dentistry. I've been going here for years. Dr. Lee is so nice and understanding. The staff is also nice.

Experiencia fantástica: Staff, dentist, and orthodontist Dr. Almirza were very kind and knowledgeable. I would recommend this place for the whole family. They made my visit a breeze, thank you!

Experiencia fantástica: Great experience I really like this dentist and his staff they were very friendly and helpful. Everything was straightforward and honest. Fast treatment and thorough care. Can’t wait to be back for my next cleaning and getting the two teeth fixed.

Experiencia fantástica: Staff was friendly and wait time was low

Experiencia fantástica: Great dentist!! The girls at the front desk were very kind and attentive. My daughter was having a procedure done and the dentist was so gentle with my nervous girl. He made her giggle and talked about her stuffed pink cow as he quickly injected the numbing liquid which was PERFECT as I'm sure she wouldn't have let him if she knew ahead of time since she was extremely scared. Best way to work with kiddos! Thank you so much Familia Dental

Experiencia fantástica: The Dentist and the staff were very polite and did a great job cleaning me and my son’s teeth.

Experiencia fantástica: Had a tooth pulled beside a little pitch from needle was completely painless. Phenomenal job.

Experiencia fantástica: Dentist is awesome she explains really well. Staff are friendly. Place is clean. Mom is 82 and they are really careful and caring. I love that this dental office accepts Blue Cross Community so I don’t mind driving her 35 mins to here. I hope they open one in Lake in the hills.

Experiencia fantástica: Dentist is awesome. Staff are great. Place is clean. They accept Mom’s Blue cross Community Insurance. Where in my own city do not. I don’t mind driving 35 mins.

Experiencia fantástica: I want to express my gratitude to Familia Dental for providing me with a swift and hassle-free treatment that made me feel at ease throughout the process.

Experiencia fantástica: Great experience, staff were great and polite The dentist was patient and attentive Willl definitely return for future visits

Experiencia fantástica: Very professional staff, very nice and very understanding.

Experiencia fantástica: Great customer service and the receptionist was cute

Experiencia negativa: Horrible told me a big story about needing a root canal if they cant fix my tooth, i let them work on my teeth and do fillings on 2 cavitys on one side of my mouth. Then 4 months later i have the same pain, went to a different dentist to see if the root canal was needed & they told me none of the fillings were completed meaning there was gaps ⁸that let stuff right back into the cavit88ys, either this is some scam or your dentist pdont know what their doing I should've know when she didnt come out with any loupes. Do not visit just try a different place please there is a portal for every insurance company that shows you other optioop p pi⁸ns.

Experiencia fantástica: As always we enjoy seeing Dr. Lee! The receptionist was very helpful with scheduling myself and my 4 kids appointments. Very happy with our visit today!

Experiencia fantástica: Awesome Steve very presentable very respectful very kind and great sense of humor hard-working and I appreciate it. Y’all rock

Experiencia fantástica: Very good reception, very professional, so happy for them

Experiencia fantástica: Was very busy clean friendly office Dr was very nice and talk to me about several things to fix my teeth I was very impressed with the Dr and office staff

Experiencia fantástica: The dentist office is a great office from past year if you have visited staff is different and so is the atmosphere. With great dentist

Experiencia fantástica: Absolutely phenomenal staff, very patient, incredibly kind, clean facility, would recommend to anyone looking for regular or emergency dental care. Thanks Dr. C!

Experiencia fantástica: My family have been coming here for a couple years now. We’ve always had great experiences. Everyone is very friendly and professional. Every part of the process is easy and convenient.

Experiencia negativa: Worst place EVERRR to go for Ortho Treatment… if I could give a ZERO I would!

Experiencia fantástica: I had doctor Lee and two girls as assistants he was extremely amazing!!!! He spoke and explained everything great and made great side talk. He also didn’t take 2 hours to do the work….im usually waiting in the back for 30-45 minutes before someone even comes in. I would recommend him if you go there!!!

Experiencia negativa: Long wait times , ortho is only there 2 days and only until 4 which is a inconvenience they change doctors every month.

Experiencia negativa: it’s a good place, staff is nice and friendly. this was my go to place but recently i had gotten a fill around February or march, and it ended up falling off or breaking. i had gotten it redone like 2-3 weeks ago but it’s been more painful on my tooth i know it’s not on me simply bc i’ve taken care of it but it broke again. im definitely not too happy

Experiencia fantástica: I’ve been going here for 2 years now & they give excellent care.

Experiencia fantástica: I finally have my full set of Dentures or false teeth with few minor adjustments ecstatic with the few compliments on my teeth already thank you team of Dr. Chee.

Experiencia fantástica: I really feel like this is one of the best dental office I’ve been to, receptionist awaits for you with a smile and greets as soon as you walk in. All the techs are always smiling and treat you with respect, they are friendly specially to kids and have you ready for the dentist in no time.. the dentist is as well very friendly but very direct when your teeth are at stake she will be firm as on what you need done, and to keep your beautiful smile she will advise to keep up with your appointments… will continue my care here. Thank you to all the staff !!!

Experiencia fantástica: Regular check up... Nice staff and dentist only wish they could have capped my tooth today because caps getting old and turning black ‍♀️ have to wait until the next 6 months ‍♀️for them to cap it... Other than that no real issues.

Experiencia negativa: My oldest went in for a dental cleaning couple hours later she was complying about something hurting her inside her mouth looked and inside her mouth and saw this sticking out in between her gums.

Experiencia fantástica: Very friendly and I was not scared like I normally am when I would go to other dentist office before. They are very nice and very welcoming I would recommend that place always

Experiencia fantástica: Dr. Lee was just as awesome as all the staff!!!! He's very precise and explains what he's doing and options.

Experiencia negativa: "The staff is friendly, but the constant turnover of orthodontists is frustrating. I've had my braces for over five years, which is unacceptable. It seems the practice can't retain staff, leading to delays in my treatment. The only upside is that I am seen right away, but that doesn't make up for the inconsistent care."

Experiencia fantástica: Such a great Dental office!! The staff was helpful and wonderful!! I truly liked this place. Way to go Ladies. Keep up your good work and kindness *****

Experiencia fantástica: We’ve had a couple of visits to Familia Dental for our kids, and each time we received great service. The staff is always polite and welcoming, and the doctors are kind, patient, and professional. They made sure our kids felt comfortable during their appointments. Overall, we’re very satisfied with the care and would definitely recommend this location to other families.

Experiencia negativa: I am very upset about today’s visit (06/26/2025). My daughter (6yo) was in extreme pain when the doctor (dr. Vijaya) tried to pull her tooth, and later I saw that the tool was actually gripping her gum instead of the tooth. This is unacceptable. She is now very scared to go back to the dentist. I expect more caution and care when treating children. Please address this with your team. Update: We had to go to another dentist after this visit because her tooth was broken during the first extraction attempt. This was very stressful and traumatic for my daughter. The second dentist had to remove it in two pieces. I will not be coming back to this dental office again and I do not recommend them.

Experiencia fantástica: Great place friendly and professional also quick and convenient!

Experiencia fantástica: My son had a great experience with his check up, his teeth are perfect! Yay!!

Experiencia fantástica: Dr was so kind I appreciate that thank you so much to be very honest!!!!!good customer services from dentist assistant!!!!

Experiencia positiva: It was good they are all good and accommodating! My doctor was very good. I appreciate their help.

Experiencia fantástica: The staff is knowledgeable and professional. The doctor is amazing and tells the truth. I have been coming here more then 10 years and still going.

Experiencia fantástica: An amazing place, they will give what you need and how you can pay, free pain, always checking if everything goes well They speak Spanish and English, and super polite and kind. 100% recommend it.

Experiencia negativa: I had a disappointing experience at this dental office. I made an appointment a week in advance and clearly explained to the front desk staff that my retainer had come off on one side and I needed it to be re-cemented. They acknowledged this when I booked the appointment, but when I arrived, I was scheduled as a regular visit instead of being seen by the orthodontist. To make matters worse, the orthodontist wasn’t even in the office at the time of my appointment. I ended up waiting for over an hour while the staff apologized repeatedly, but no real solution was offered. No one informed me ahead of time that I would be charged, and I was eventually asked if I could wait even longer for the orthodontist to arrive. Overall, the experience felt disorganized and frustrating. I left feeling like my time wasn’t valued. I took time off work for nothing to be done. They need to train better

Experiencia fantástica: Clean office, friendly and helpful staff. The dentist I saw was great, explained everything and did great work

Experiencia fantástica: Very flexible with appointment times. Professional staff & dentists. Very thorough with diagnosing the problem and with repairing my cracked tooth and replacing my old filling.

Experiencia negativa: My appointment was at 4pm and I was not seen by the dentist until 5:15pm. Mind you I stepped out of work an hour before I should’ve to make it to this appointment. It was solely a six month clean up and it lasted 15 mins.

Experiencia fantástica: My son had some pain on one his molars.. Nice and easy.. 3 doritos later.. pain was gone!!! Simple extraction.. Good service.. Would highly recommend.

Experiencia negativa: I spoke to someone from the office multiple times about the reason for the appointment. They were helpful in scheduling my first appointment. I sent over Xrays and completed all of my forms. I drove one hour to the Elgin office and arrived early, as requested. I was informed that they don't do the treatment I was referred for AND my insurance did not cover it anyway but was told I could still see the dentist for a consultation and recommendations. No thanks! Very frustrating! A huge waste of time and gas.

Experiencia fantástica: I was definitely nervous about getting my deep cleaning, but Dr. Lee did amazing. Going back next month to get the other side done!!!

Experiencia fantástica: I haven’t been to a dentist in like 10 years.. I was super nervous but they made me feel comfortable It was a great place. Super clean and everyone was super nice.

Experiencia fantástica: I love my dentist, Lee, great dentist, get right to the point. Excellent work.

Experiencia negativa: Everytime I come to my kids appointment and confirm via text I drive all the way here and they tell me my appointment is at a different time. Needless to say I waited a ridiculous amount of time with 4 kids. Wasted my time and will be transferring dentists.

Experiencia positiva: Got an appointment quickly, but website not up to date on the services that they provide so we have to go elsewhere for so things I wanted to be to get everything done in one location.

Experiencia fantástica: The treatment I received was warm, very friendly and very good service!!

Experiencia fantástica: Familia Dental is my favorite dental clinic! Dr. Lee is amazing—he’s incredibly polite, patient, and professional. Highly recommend!

Experiencia positiva: Unfortunately, it took me several day's of waiting on hold for 30 min at a time until I finally gave up. Not until I threatened to move my loyalty to another dentist was I called to set an appointment. Then went thru it all over again two days later when trying to get an appointment for my wife for the same day same time! All in all, your answering services are embarrassing for your establishment. As when I finally went in for my appointment there were three young ladies sitting around visiting with each other? Seems like they had everything under control? I expressed my dissatisfaction with the youg lady checking me and my wife in, but she had no reaction but to flutter her legally eyelashes at me as to say, not my problem! The new dentists was very professional and helpful as to my visit. Had a good visit once I made it thru your front door, but it was a journey of 1000 miles to get there! Isn't there something you might change, as I'm sure I wasn't the only patient effected in your unprofessional tactic to appointment setting.

Experiencia fantástica: First of all, they’re all so friendly. The dentist is amazing. She tells you everything she actually cleans your teeth. It’s quite far from where I am, but I still go Every six months because it’s such great people and service

Experiencia fantástica: Today’s visit was really nice. I have been going here for a while and most of the time it’s a long wait and staff isn’t really so nice but today was such a big change. Staff was super kind and helpful. The dentist was really nice and explained everything he was gonna do and made me feel comfortable.

Experiencia fantástica: They are really nice, I go for my cleanings.

Experiencia fantástica: The staff was very courteous and made my visit stess free while taking care of my issues

Experiencia negativa: My son was a new patient to familia dental 1st time and LAST time here. Dr Lee and dental assistant were extremely rude to my 6 year old son very impatient and disrespectful and using an extremely unnecessary tone with my tiny child. Mind you the xray piece they put in his mouth was way too big anyways getting super frustrated with him. I feel if you work at a family dental building you should be trained to deal with small children or don’t accept to serve the age …Long story short we left mid appointment in tears & shaken up . My son was so excited to go to the dentist he was talking about it all day and left in tears. My poor child. He didn’t deserve this.

Experiencia fantástica: Amazing, amazing place. Thank you so much to the all staff for their kindness, patience and develop of their jobs. It was the best dental experience for my kids.

Experiencia fantástica: Very great service! Not much time spent waiting and a lot was taken care of in a short amount of time but thorough work! Good people and they are good with people!

Experiencia positiva: Don’t normally post reviews but wanted to give Dr. Lee some props. He was night and day difference from as my oldest daughter called ‘the mad scientist’ I have 3 kids and 2 were seen by Dr Petrova(?) and 1 by Dr. Lee. The office staff was friendly and the technicians were hustlers and seem to adjust to whichever doctor they were working for at the moment. Dr. Lee was kind and present. He asked if my kids needed papers for school, where the other doctor was a ‘hit it and quit it’ type feel. He did sealants on my daughters teeth and walked us to the door like to make sure we were good. I’m sure this is a stepping stone in his career but he’s a good one! 5 stars for him, 1 star for the other doc unfortunately.

Experiencia negativa: Been in room with son . And no chair to seat. Girl could care less just looking at me like it's ok you can stand there while waiting on dr. Seriously . They can't teach them better then this. Dr left my son mouth pouring blood. To top all that . Disgusting service plz watch your kids.

Experiencia negativa: Very sad. I've been trying to get a fill in and my blood pressure is high. I have a prescription for it & they still won't do the filling in.they are acting like I am going to die or something. Now I have to find another dentist. Very poor service!

Experiencia fantástica: Everyone was friendly, speaks spanish ofc! Im glad the doctor told me that i need to wash my teeth properly and i will be coming back here to get my braces! No long waits, movie playing is relaxing and again everyone seems friendly!

Experiencia negativa: I called Elgin location at 11am to make an appointment for an evaluation for braces. I was told they were no longer taking new patients but that I could get put on their wait list, I agreed. The lady that I spoke to recommend I get a cleaning or a referral for braces before I come see them. Mind you, I’ve been to several Orthodontist appointments and was never told or asked to get a cleaning or referral for braces before being seen by an orthodontist. I’m sure this place is great, given how busy they are, but the lack of professionalism in their personnel is affecting their business. The lady I spoke to basically rejected me and insisted I get a cleaning and referral for braces before being evaluated for a consultation with them. Really seems like she’s turning away business. I’m sure I’m not the only patient being turned down. Don’t recommend.

Experiencia negativa: The middle eastern girl and the Hispanic girl in the front desk could have used better customer service skills. They were talking about almost being pregnant lol and talking about pregnancy tests. I don’t think that’s appropriate conversations in a dental office. To sit in the waiting room for an hour listening to these conversations was not enjoyable. My first time there and I won’t go back.

Experiencia fantástica: Was good service and caring. Made sure I was conformable throughout procedure. Explained total cost before procedure.

Experiencia fantástica: I have been a dental patient here for about 13 years. That in itself should tell you how professional Familia Dental is. The staff is always friendly, and the doctors are top notch. Always a wonderful experience. ❤

Experiencia negativa: Doctors come into room and check you then they leave you for 30 mins until they come and see you again. Meanwhile you wait they go and see another patient Yet your late 5 mins for your appointment and they birth at you for being late. It’s more the time you wait than the time they see you as a patient. You tell them something and they still answer you with a bad attitude mainly the doctors.

Experiencia fantástica: This dental office is by far the best around. They are so good with kids and fast. They are a huge dental facility and they are also clean. They also get you in to see dentist sooner than later.

Experiencia negativa: Terrible patient service skills. Made an appointment yesterday for my son. I mentioned to the woman that the grandfather was taking my child to the dentist and if there was someone that spoke Spanish there to help him. Another family member landed up taking him and the people at the office gave him paperwork to fill out that I already did online. Proceeded to tell him it will be an hour to be seen and said was because i didn’t give my insurance information. Which I did. So I call the office and the whole time there needs to be a consent form. Well if that was the issue why not relay the message? I would’ve emailed a consent form. These people obviously don’t communicate with each other! that right there is a red flag! Can’t trust a care team that doesn’t communicate with each other because of the patient and for the patient. Get it together!