Aspen Dental - Cape Coral, FL

Experiencia fantástica: My visit was great Dr. neira and the assistant Leslie was great doing my xray and everything went smoothly

Experiencia fantástica: I had the pleasure of being assisted by Yuni the hyg She is professional, polite and explained step by step the procedure. All will highly recommend Yuni to others patients.

Experiencia fantástica: Aspen was more than accommodating. I came in as a last minute patient, they got me in asap and did great job of taking care of my tooth issues. Highly recommend the whole staff at Aspen! Great experience!!!

Experiencia fantástica: My experience was friendly, professional, comfortable. I had a new front bridge made and installled. Very satisfied.

Experiencia fantástica: I had a wonderful experience at Aspen Dental. From the moment I walked in, I felt welcomed and cared for. The front desk staff was kind and helpful, and the entire team made me feel comfortable throughout my visit. They took the time to explain everything clearly and answered all my questions without rushing me. The office is very clean, organized, and has a calm atmosphere, which really helped me feel at ease. I truly appreciate the professionalism and the genuine care I received. I’m very happy I chose Aspen Dental and would definitely recommend them to family and friends.

Experiencia fantástica: I am very grateful for the amazing service I received. From the moment you walk in, the staff makes you feel welcome and comfortable. Lety is very patient, explains every procedure clearly, and truly cares about your well-being. The office is clean, organized, and very professional. I highly recommend this dental clinic to anyone looking for a trustworthy and compassionate dentist. Thank you, Lety, for the excellent care!

Experiencia fantástica: Great experience. Letty was my hygienist. She was great. Letty did a very thorough cleaning and was very considerate about my comfort. I highly recommend Aspen Dental.

Experiencia fantástica: Dr neira and Maria took great care of me very professionally answered all my questions and gave me all my options Thank you and it was a great experience

Experiencia fantástica: I was made to feel like they put my best interest 1st. Very thorough. And very understanding. Great experience.

Experiencia fantástica: I was pleasantly surprised with their professionalism, coupled with the expertise of everyone involved in the process. They have a winning TEAM!

Experiencia fantástica: Everyone was professional, friendly, and kind. Dr. Nelson explained things well and worked quickly and carefully. I have no complaints about today at Aspen Dental.

Experiencia fantástica: My visit was great thanks to Letty and Maria, they take care of me so good

Experiencia fantástica: My visit was great Suray and Ihosley are always so friendly and fixes any problems i have

Experiencia negativa: I went in to Aspen Dental on Pine Island Road to get a routine cleaning. After examination, they decided I needed a periodontal treatment. The estimate for my insurance came back reasonable at $196, so I consented. When I came back, I was informed that my insurance would not release the benefits. After months of back and forth between insurance and Aspen Dental, it was discovered that Aspen did not turn in the proper documentation. I took the responsibility that Aspen says it commits itself to in its mandatory orientation videos, and instead of leaving with a smile, I was left paying for treatment 90% in full at $1670.50 when I only should have payed 10% with pressure of being taken to collections over Aspen's unwillingness to work with insurance companies. Aspen Dental will walk with you every step of the way...to your bank account.

Experiencia positiva: All together a good visit. A little bit of a cluster getting checked in with several folks having 8am (1st appointments as they open at 8am). I waited patiently in my car till 7.55am then watched 1 person walk in so I followed & there was already 2 people signed in but not checked in. Insurance issue with #1. #2 & I waited patiently… #4 was called in before both of us… #2 and I finally get called in. I waited 25 minutes & was not checked in at that point. I handed my insurance info at the front desk & stated I would settle up afterwards. I think a solution would be to open earlier or stagger appointments by 5 minutes increments or explain the situation at hand as #2 was aggravated. This would avoid confusion as we all are aware how much aggravation insurance can be. I want to be clear that this business has very nice, polite & friendly employees and I will return for those reasons. This is just my opinion looking from the outside when I thought I had the 1st appointment of the day.

Experiencia fantástica: They gave me my smile back! I would recommend this place to anyone!! Thanks again!

Experiencia negativa: I went last April to this location to get my teeth healthy and looking better. The dentist i saw didnt tell me how bad my top teeth were. Pulled a tooth and fit me for a partial. Didnt say it was a temporary and id be getting a more permanent one. Now im in North Carolina and spending more money I could have avoided if he had given me all the information. I wouldn't recommend this office to anyone. I have already told my friend in SW Florida not to go here.

Experiencia fantástica: I had a great experience- I especially enjoyed the young lady who did my x-rays- Very energetic, friendly and good communicator. My hygienist was a little hard to understand but seemed very thorough, and the Doctor was effective and knowledgeable .

Experiencia fantástica: I walked in because a tooth came out. They were all very kind and helpful. Unfortunately after the receptionist ran my insurance it was out of network. But Maria took x rays and Dr Nelson cemented my crown back in. I am very grateful for them helping me today and I will definitely refer and recommend family and friends ! MANY THANKS(:

Experiencia negativa: Came here from Detroit today as I am away from my normal dentist I chipped a tooth and wanted a cleaning after a five minute exam I was told I have periodontal disease and that the cleaning would be $8143.00 I then called my dentist in Detroit who is also a good friend and she assured me I have the healthiest mouth around . What a joke you are and now have to wait two weeks for them to hand over my x rays . When the doctor actually examined me he said how great my gums and existing crowns looked lol

Experiencia positiva: Don,t like that they force xrays on you just for xtra charge.Wanted 258 $ just to clean 2 posts.Then they want you to sit down with finance person for God knows what.They have a master plan to separate you from your money. Dentist was good

Experiencia fantástica: Did a great job repairing the chip in my front tooth.Everyone their was very friendly and courteous. True professionals. Highly recommend. Marcus Hall

Experiencia negativa: I paid for all my services up front and settled my balances before each procedure. Now nearly 2 months later I am receiving a bill of $576 for antibiotics. Tried to call the office but was redirected to someone in New York who was impossible to understand. Explanation of costs and insurance coverage was not explained transparently, they gave me a bill and said that's all I would have to pay. Now, I have gotten another bill from Aspen for $576, and another from my insurance for almost $3,000 out of nowhere. I would've spread out services or elected to not do some treatments had they been transparent. The finance lady also ran my credit without my approval, she gave me the total and ran my credit and then gave me 30% apr loan terms when I never asked or suggested I wasn't going to pay up front. *Their reply saying that they would have a customer service representative reach out was just them sending an automated email of how much I owe them.* Very disappointed, I expect more out of healthcare professionals.

Experiencia fantástica: Doctor Neira + Maria did an amazing job! Very welcoming. I highly recommend as they have Great customer service. I rate them 10/10

Experiencia fantástica: I love the staff at this clinic on Pine Island. Very friendly and attentive

Experiencia fantástica: Leslie, yuni have been great today. Very patient, much appreciated.

Experiencia fantástica: Dr. Neira and DA Leslie were both very attentive and pleasant!

Experiencia fantástica: Dr Neira and Leslie were both very helpful and I’m glad we made the decision to change dentists and come here, they knew exactly what to do to make sure we were fully taken care of.

Experiencia fantástica: Suray is always very kind and attentive. She has a smile on her face every time she walks into the room and is very friendly. She explains things throughly and simply and does her best to help with any questions you may have. She always made me comfortable, even when I came by myself for the first time and was nervous.

Experiencia fantástica: Suray has been awesome with us as we went through the process of aligners. Thanks for your patience and care!

Experiencia fantástica: Suray was amazing and so understanding. She was gentle during the X-Ray of my teeth and I really appreciated it. Thank you!!

Experiencia fantástica: Suray, Is wonderful very sweet and caring. Listens to any concern we might have and is very professional in her field.

Experiencia fantástica: Hugh Hugh thank you for to Suray! Not only did I need kid gloves while taking bite wings, I was afraid about having my teeth touched at all. She was very gentle and attentive to my concerns

Experiencia fantástica: Suray was super friendly and I loved how she explained every step for me throughout the appointment!

Experiencia fantástica: Leslie was great with the assistance to my Wife Diane Anderson she was amazing thank you Leslie

Experiencia fantástica: Leslie did a great job assisting me today. Larry Slater

Experiencia fantástica: Suray- She was amazing! Very sweet and attentive :)

Experiencia fantástica: Had a great experience with the dental assistant Lesly at my check up today!!

Experiencia fantástica: Leslie went above and beyond and helped me with my anxiety and pain in my mouth super helpful and super lovely . Made sure I was comfortable and always checked in with me. 10/10 employee

Experiencia fantástica: Suray was awesome, Leslie was great. I really appreciate their help.

Experiencia fantástica: Suray She was amazing. I have been to dentists in the past and always felt embarrassed or treated like a nobody. She makes you feel good with her amazing personality and caring smile. Very intelligent. Very professional. If I could recommend the world to this place, I would. Thank you! Jimmy Linger

Experiencia fantástica: Had a great experience at Aspen with the assistant of Leslie , did an outstanding job!!

Experiencia fantástica: Leslie was awesome! Had a great experience. Thanks!

Experiencia fantástica: Suray Was awesome this morning with my exam, very bubbly and pleasant to speak with!

Experiencia fantástica: Suray did a great job. She was very professional and calming.

Experiencia fantástica: Usually the dentist visit isn't enjoyable, but Suray made my experience pleasant. She is so nice, friendly, and professional. Thanks

Experiencia fantástica: Suray - very kind and compassionate, gentle, worked very hard to make me feel comfortable

Experiencia fantástica: Leslie was wounderfull and make me feel very calm. Than k you leslie

Experiencia fantástica: Suray is fantastic! She is very sweet and thorough!

Experiencia fantástica: Leslie was my dental assistant and she was fantastic. Very kind, gentle, and caring!

Experiencia fantástica: Your personal all were terrific. And Leslie is so nice

Experiencia fantástica: Leslie is extremely pleasant , makes me feel comfortable and shows great professionalism

Experiencia fantástica: First time visit due to severe toothed pain. Office is very efficient. Leslie took her time to explain everything to me in detail. She was very knowledgeable and took time not to cause any additional pain when doing her job duties. Excellent chair side manner.

Experiencia fantástica: Leslie assisted me today. She was so warm and kind. Her smile and friendliness made me feel very welcomed and comfortable.

Experiencia fantástica: Suray! The sweetest person What a great experience we had with her

Experiencia fantástica: Very pleasure appoiment very nice experience and the assistance Leslie has a courtesy attention

Experiencia fantástica: The dental assistant, Miss Leslie was very professional and knowledgeable about her job She took excellent x-rays without any pain Also, she greeted me with a warm and welcoming good morning

Experiencia fantástica: Suray is so great! She is always super friendly and personable every time I come in for a visit!

Experiencia fantástica: Leslie was very professional and accommodating making my visit enjoyable.

Experiencia fantástica: Leslie was a great help with my first visit with aspen Dental and I look forward to seeing her a the team again

Experiencia fantástica: Leslie was exceptional before, during and after my visit. She was patient when I was clueless during the X-ray process. She explained everything she was doing.

Experiencia fantástica: Suray was fabolous in every way I had a great experience!

Experiencia fantástica: Suray was great! I came in feeling miserable and she definitely made me feel comfortable and was professional. More so she was extremely efficient and personable. Thank you Aspen dental you now have a new client because of this experience.

Experiencia fantástica: I was a new patient and was prescribed a root canal, which was completed in the same appointment with the preparation of my crown by Dr. Nelson. He provided excellent service, and my cleaning was very good thanks to hygienist Yuni. I also provided excellent assistance by Leslie, professional and experienced . Thank you for all the great work. I recommend the entire team for their efficiency. 100% recommend

Experiencia fantástica: Suray was an amazing help , she explained everything in detail and answered all of my many questions! She is one of the many reasons I will be back

Experiencia fantástica: Leslie is amazing! She is so sweet and walks you through all of the steps- while being personable. I knew exactly what was going to happen at my appointment!

Experiencia fantástica: Suray was amazing and full of smiles! Love the way she made us comfortable!!

Experiencia fantástica: Suray done a great job explaining what I should do to take care of my denture as well as made adjustments to where there was little pain involved . She was very helpful in making sure it was a pleasant experience.

Experiencia fantástica: Suray is great. Every time I come in, she is so accommodating and helpful.

Experiencia fantástica: Leslie was very professional and easy to be with. Great job making me feel relaxed and comfortable

Experiencia fantástica: Excellent service from Leslie, she's very polite and very attentive, she deserves all the stars in the sky!!!

Experiencia fantástica: This is my first visit to Aspen dental and the dentist and staff are great. Leslie was very friendly, professional, and helpful. I felt very well taken care of and understood.

Experiencia fantástica: Suray was very pleasant to work with. Friendly, polite and knowledgeable

Experiencia fantástica: Dee Dee was very warm and gentle with my X-rays and initial exam.

Experiencia fantástica: Suray is so kind and friendly. She always has a smile on her face! Def made me feel comfortable as a patient

Experiencia fantástica: I would like to thank Suray she has been very helpful in my process with the Motto alignment… top five service.

Experiencia fantástica: Maria was absolutely wonderful! She explained everything she was doing. Very happy with my experience! Keri

Experiencia fantástica: The staff is great and the Dr.s our very professional. The staf member SURAY is awsome!!! She is 100% dedicated for making sure everything goes correctly! Ty SURAY!

Experiencia fantástica: Jonathan delivered optimal patient care and wonderful treatment. Stellar staff!

Experiencia fantástica: Jonathan was patient very very patient because it take lot for me .he is amazing doctor nelson was excellent

Experiencia fantástica: I felt really great with the assistance of Leslie she is great and very kind

Experiencia fantástica: Jonathan was very patient and professional. I have a fear of dentists but he made me feel comfortable.

Experiencia fantástica: Leslie was great to me as a I’m a new patient. Excellent treatment!

Experiencia fantástica: My recent experience with Aspen Dental , in Cape Coral, was very good. Leslie helped fit me with a new partial. It was too tight but she made certain that it was altered to fit. She was beyond pleasant and I thought she was terrific at her job. She also was friendly and warm which one needs in the dental field. It can be frightening. She is a "keeper"! Patient Rebecca Zarnik

Experiencia fantástica: Every time I visit here I'm always greeted with a smile and doctor's are great. Today I got to meet Johnathan for the first time. Again nothing but the finest care and treatment. Thank you Johnathan and Aspen Dental for your continued care.

Experiencia fantástica: It was the best experience I have ever had at a dentist I just finished an appointment with Jonathan working on my dentures for fitting he did a great job and they fit wonderfully .. I would definitely recommend him and this Aspen dental office

Experiencia fantástica: Always a pleasure going, everyone is great and so nice. Dede assistants has made the process so much easier. Thank You to the whole team!

Experiencia fantástica: Our assist Leslie helped make this procedure for my wife, Frances Hamilton, very comfortable. It helped my wise to relax and assured her they would make this as pleasant as possible. Even after the confusion of the tooth to be extracted. She was very professional and courteous. She is a very valuable part of this organization.

Experiencia fantástica: I've had several visits to this dentist's office, and every time I was treated very well with quick and professional service. The treatments I have recieved have also been reasonably priced and performed well.

Experiencia fantástica: Suray she's the best she does everything so wonderful I can't believe it and the staff here is just amazing

Experiencia fantástica: Suray is always so helpful and explains everthing. Love her bubbly personality and happy smile.

Experiencia fantástica: Suray was AWESOME, very polite & greeted me with a bright smile,

Experiencia fantástica: Leslie was excellent! Great bedside manner. Truly a wonderful person.

Experiencia fantástica: Suray has been one of the most kindest hearted girl through this whole experience. Through my whole ordeal she has always been so helpful with always a smile on her face

Experiencia fantástica: Suray, was my tech for x ray and helped me at the room. She is very nice and attentive. She has a great personality and very professional

Experiencia negativa: The dentist and staff were nice and all but the problem I went for couldn't be resolved without seeing another dentist there for a diagnosis which I was going to do but I was never given a follow up appointment I guess it was because I wouldn't commit to over 11k dollars of dental procedures before my problem was even diagnosed. I never experienced anything like that before. Bizarre

Experiencia negativa: Had a tooth break out of a denture. Told them this when I made a appointment. Go to the appointment. I told her no insurance. Out of pocket. She asks me for my driver's licence which was weird. Did I not say no insurance. Hands me a tablet to fill out forms and im like whats all this about. I only need a tooth put back on a denture. Says I've never been to Aspen so I have to fill out forms for a visit. At that point I said I dont need a visit. What I need is a tooth on a denture. Put my hand out and took my licence back and left.

Experiencia negativa: You are not treated as a patient it seems like your are a customer and they were only interested in your money . The whole staff is Spanish and very hard to understand them especially when they have a mask on . Never ever will go back and would never recommend anyone to go there .

Experiencia fantástica: I had a crown come off over the weekend. I was not a patient but had heard good things about Aspen Dental and gave them a call on Monday morning. They were able to work me in and took care of my issue promptly and professionally. I am now a patient, and my wife made an appointment as well while we were there. Thanks to the doctors and the staff for a great experience.

Experiencia fantástica: Incredible experience! First time having to get work done on my teeth. All of the staff was professional and courteous. They had great flexibility and was able to squeeze me in for my extractions that same day. A tremendous shout out to the doctor and his team. Ill be back for sure, thank you so much.