Solt Family Dental

1535 44th St SW, 49509, Wyoming

Welcome to Solt Family Dental, your trusted partner for comprehensive oral health care in Wyoming, Michigan. Located conveniently at 1535 44th St. SW, our practice is dedicated to providing exceptional, compassionate care for patients of all ages. Led by Dr. Kevin Solt and Dr. Tony Chhay, we focus on building lifelong relationships with our community, ensuring that every visit is personalized, comfortable, and stress-free.

We offer a full spectrum of dental services designed to meet your unique needs. Our General Dentistry options include routine exams, cleanings, and digital 3D scanning for precise diagnostics. For those seeking to enhance their appearance, our Cosmetic Dentistry services feature teeth whitening, veneers, dental bonding, and Orthobrain clear aligners for discreet straightening. We also specialize in Restorative Dentistry, offering same-day crowns, dental implants, bridges, dentures, and root canal treatments to restore function and confidence.

Our Advanced Dentistry department addresses complex oral health issues, including gum disease treatment, TMJ/TMD therapy, bite splints, and extractions. Whether you need adaptive care for special needs patients or simple preventive maintenance, our modern office combines cutting-edge technology with a warm, family-oriented approach. Experience the difference of dentistry that truly listens. Schedule your appointment today and discover why our patients consistently rate us as excellent.

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 7h-17h
  • thursday: 8h-17h
  • friday: (closed)
  • saturday: (closed)

Solt Family Dental: Reviews

4.9/5 (278 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,9 out of 5 from 278 reviews

Shelley Parson Published on Google

Fantastic experience: Super work. Folks are kind and professional, and listen so well. I am in my 70’s, and this is the best dental office/care that I have received. Thank you, Solt Family Dental!

Megan Rock (Megz) Published on Google

Fantastic experience: Best dentist office I have ever been too!!!! Everyone is so nice!!!!! I was so scared of dentists thanks to Ross dental but Dr. Chhay and Melanie(I think) really helped me over come that fear!!! He's awesome!!!!

Stacey Stankiewicz Published on Google

Fantastic experience: Today was our first visit and it was amazing! We walked away with a plan for our kids. The attention and friendliness of the staff was great!

J S Published on Google

Fantastic experience: A very friendly and professional team. Kirsten did a great job cleaning my teeth as usual.

Lindsey Barnes Published on Google

Fantastic experience: Ashley gave a great teeth cleaning, and Dr. Solt and all the staff have been very kind.

Allison M. Published on Google

Fantastic experience: Absolutely excellent experience. I came to this office after I had a very negative experience somewhere else and the entire staff, including Dr. Solt, made me feel so comfortable and confident about my procedure. They are able to do a crown in one appointment because they can mill them in-house instead of sending them off to a third-party lab. Great experience all around! I would highly recommend to anybody, especially if you have dental anxiety.

theAfrican Baby Published on Google

Fantastic experience: Great dentist, friendly staff, and gentle care. Highly recommend!

Myra Stark Published on Google

Fantastic experience: Had a particularly good appointment with Melanie, a dental hygienist at Solt Family Dental. She & Dr. Chaay responded thoughtfully to questions I had about the intersectionalities between neurodiversity & dental care. My concerns were validated and I learned new information too.

Felix Fritton Published on Google

Fantastic experience: They’re always incredibly patient with me, as I am terrified of the dentist. Dr Solt ended up staying late for me so he could do an emergency crown and talked me through the whole process. I’ll likely never go anywhere else.

Captron 420 Published on Google

Fantastic experience: Best dental and office staff ever. Very nice, clean, professional, affordable and upfront with prices. They're all the absolute best!

Diane Iacopelli Published on Google

Fantastic experience: Great service. Very informative. Pointed out things that my other dentist hasn’t. Took the time to explain things

Robert Cochrane Published on Google

Fantastic experience: Absolutely Outstanding Folks! The care and attention to detail at this facility is unmatched. Extremely professional staff it’s a pleasure to finally find a dentist that checks every block. I would highly recommend them to anyone!

Austin Zebrowski Published on Google

Fantastic experience: The staff is very friendly and genuinely made my day better. Everyone here seems to love their job.

Jan Schmidt Published on Google

Fantastic experience: Everything went well. And my teeth feel great!!

Jason Bendiksen Published on Google

Fantastic experience: I can’t say enough good things about Solt Family Dental. I previously went to a practice that merged with a large corporate group; I never knew who my dentist was because of the constant turnover. When my hygienist left, so did I. Drs. Solt and Chhay are very personable, and the appointments never feel rushed. My hygienist, Ashley, is awesome, and the front desk staff are great. Note regarding insurance: They recently went out-of-network with Delta Dental because Delta hasn’t increased reimbursement rates in many, many years. Like many, I’m stuck with Delta through work. Now, I pay for my cleaning upfront, they file the claim, and I receive a check in the mail later. It’s not ideal, but it is absolutely worth it to support a small practice that refuses to churn through patients just to satisfy an insurance company's bottom line. As someone who works in a hospital, I see firsthand how insurance dictates patient care, so I support Solt’s decision to prioritize people over profits. A lot of dental practices are doing this same thing. My wife’s orthodontist is doing the same and others at work have mentioned their dentists are choosing to go out of network with Delta Dental, too. I’m not big into reviewing places, but this practice is worth speaking up for. Give this place your business and support —you won’t regret it.

Kyle Lintala Published on Google

Fantastic experience: Great place! Great people!

robert zaagman Published on Google

Fantastic experience: Well done, enjoyed my cleaning !

Kevin Chapman Published on Google

Fantastic experience: Great staff! The best hygienist ever! They make it fun to go to the Dentist!

Noel Henry Published on Google

Fantastic experience: Amazing! The best experience I've had as a patient

Barb DeCan Published on Google

Fantastic experience: Solt family dental is an awesome practice. Very professional very kind exceptionally good service so happy I found them.

Karen Rawlings Published on Google

Fantastic experience: I've always felt very safe and well looked after at Dr Solt's office. Their work is excellent and they are all so friendly. I couldn't find a better dentist I don't think.

Solt Family Dental
Solt Family Dental

Thank you Karen!!!

Andrés Hernández Published on Google

Fantastic experience: Amazing team, very kind and caring individuals!

Ron Helder Published on Google

Fantastic experience: It was great!! Absolutely the best experience I have had with a Dentist ever.

William Green Published on Google

Fantastic experience: Twenty years of outstanding service have seen changes in technology and equipment but the one thing that has not changed is professionalism yet family feel that flows in your office. Keep up the good work.

Solt Family Dental
Solt Family Dental

Thank you for your kind words! We are delighted to hear you have been a loyal customer of ours for 20 years. We are thrilled that you appreciate our professional yet family-friendly atmosphere. Your feedback is much appreciated and we will continue to strive for the best service possible.

Diann Bartnick Published on Google

Fantastic experience: I know that I wiil need to have this tooth replaced. I have a bite splinter for nighttime use but there is still a lot of pain. What would be the cost? Also have a appointment for a root canal. Please let me know what the cost will be. Thankyou very much. Diann

Angela Hall Published on Google

Fantastic experience: Fan of Dr. Solt and his associate dentist Dr. Chhay provides excellent care and thorough with his treatment!

Noah West Published on Google

Fantastic experience: It’s amazing what these hygienists can do! I’ve been coming to this dentist for 20 years, and they do a very great job maintaining my teeth and look more healthy! The advice they’ve given me has helped me so much along the way of improvements on what to do for next time when brushing my teeth! It’s worked out so well!

Rob Meredith Published on Google

Negative experience: This practice has stopped working directly with Delta Dental. Largest dental insurance provider in the country, and the burden of stopping working directly will fall to their patients to front costs, submit pre approval claims, and wait for reimbursements. This is an unnecessary burden to people who have no time or interest involving themselves in an offices fight with an insurance company over how much they can bill for a procedure and what will be covered for materials or costs. I only go for the familiarity with the hygienist.

Solt Family Dental
Solt Family Dental

Hi Rob, thank you for sharing your concerns with us. We understand that insurance changes can be frustrating, and we appreciate your continued trust in our team.

While it’s true we’ll be out-of-network with Delta Dental starting January 1st, we want to reassure you that we will still handle all insurance claim submissions on your behalf. Unlike many other offices, our patients won’t need to submit paperwork or navigate the reimbursement process alone.

This change allows us to provide the highest quality care without being limited by insurance restrictions, while still helping patients maximize their benefits.

We value your loyalty and hope to continue caring for you. If you have any questions, we’re always happy to help!

Warmly,
Solt Family Dental

DIV Published on Google

Fantastic experience: I had a dental emergency and called Solt Family Dental. I was so relieved they were able to get me in right away! Dr. Solt is so friendly and professional, putting me at ease right away. I was very impressed with their responsiveness and the quality of care I received. I would highly recommend this practice to anyone looking for a dentist. Thank you Dr. Solt and team! Diane I.

Erica Harris Published on Google

Fantastic experience: Also a great experience at Solt Family Dental. The staff is great and really work at helping you get your teeth is good health. My gums have been so much better since switching to Solt Family Dental. Would recommend if you need quality care.

Zuzel Guerrero Published on Google

Positive experience: I have been at this clinic for several years and I am happy with the service, doctors, the people who do the cleanings, in short, I have always felt at home, only today in particular I felt somewhat ashamed and felt that the treatment was unfair, it is true that I have canceled some appointments this year and missed others, those cancellations I have already paid, it turns out that my parents came to live with me a few months ago and I have unexpectedly had to take them to the doctor for their health, I have no help for that since I am only their only daughter, I explained on several occasions to that person that she should excuse me that I have been attending this clinic for several years and I need to get a crown done, to which she always tells me that I have to pay the full service first to schedule the appointment, I do not find it entirely fair because paying for a service before receiving it has never happened before, however I paid her the bill for the cancellations and paid half of the service but even then she did not schedule an appointment for me, I asked to speak to another person but It couldn't be done, I just waited for a call that I didn't receive.

Michael Lapciuk Published on Google

Fantastic experience: Such a welcoming atmosphere. True pros and very kind. Doctor Solt’s skill and expertise on our teeth is like artwork. We are so proud of our smile and it is because of Solt Family Dental.

Peggy Bishop Published on Google

Fantastic experience: Everyone in the office is super friendly and courteous. The service from both the hygienist and the dentist were thorough and they explained things well.

Susan Hammer Published on Google

Fantastic experience: If your looking for a Dentist that cares go to Soit Family Dental. He cares about you.

Solt Family Dental
Solt Family Dental

Thanks so much for sharing your thoughts, Susan. You’ve brightened our day!

steven davis Published on Google

Fantastic experience: I've been coming here for years! Always happy with quality of work performed and Dr. Solt and the staff are very nice to do business with!

DON COOLEY Published on Google

Fantastic experience: I had a new crown today. It was the most phenomenal relaxing ever. The Dr and staff were FANTASTIC.

Solt Family Dental
Solt Family Dental

We really appreciate you taking the time to share your experience with us, Don!

jim wilkins Published on Google

Fantastic experience: Ashleigh is the best hygienist! She does a very good job

Anna Lindgren Published on Google

Fantastic experience: My 4yr old had his first dental appt here and they treated him like a king! The whole staff is super friendly and lovely. I loved the way the Dr chatted with him to get to know each other and put sunglasses on him for the bright lights. Dr. explained everything to him and showed him the tools before he fixed the cavity. My son was relaxed and smiling through it all!

Solt Family Dental
Solt Family Dental

We are glad that we could help you, Mrs.. Thanks so much for coming to see us!

Courtney Bumstead Published on Google

Fantastic experience: Ashley did great with my cleaning. Super gentle, and easy to chat with!

Elizabeth Kennicott Published on Google

Fantastic experience: Incredible first experience! They were kind, gentle with their cleaning but very thorough. Thank you!

heidy aleman Published on Google

Fantastic experience: I have been coming here for almost 6 years. They have become family.

Sue Shea Published on Google

Fantastic experience: Solt Family Dental took the anxiety out of the dentist experience for me and that’s saying so much!! A professional and kind staff with empathy that truly go the extra mile in every way to help their patients. Both doctors are phenomenal in their bedside manner! I will bring my children here and have recommended them to my mother and all my friends, it used to take medication to get me to the dentist. And I put off a lot of important dental work for years due to trauma from horrible dental exams. In two phenomenal appointments, Solt Family Dental changed the whole experience for me. This kind of care doesn’t exist anymore. We need more practices like this !

Luke Getz Published on Google

Fantastic experience: Recently switched to Solt Family Dental and I have continued to be impressed. Dr. Chaay and the whole team are superb. Incredibly friendly and easy going, while doing excellent work. I've had multiple issues over the past few months (crown/tooth pain/etc.) and Solt Family Dental has gone above and beyond to make sure I get stellar care in a timely manner. Many thanks to Dr Solt, Dr. Chaay, and the whole gang. Grateful to have you all in our community!

Nicole Rogers Published on Google

Fantastic experience: I can not recommend this place enough! Everyone was so kind and easy to talk to. I haven’t been to the dentist in a long time and I felt zero judgement from them for how my teeth looked. They came up with a plan for me and it truly felt like they cared about me and I was not just a number! They worked fast and my teeth felt so nice and clean when I left! I am glad to finally have found a dentist that makes me feel comfortable!

Kellee Solt Published on Google

Fantastic experience: Very knowledgeable and friendly staff

Otto Copeland Published on Google

Fantastic experience: Great visit as always. The staff are one of the most friendly and cheerful I have ever had ever dealt with.

victor anderson Published on Google

Fantastic experience: Dr Solt and all of the staff are great, very professional and thorough,I've had a lot of dental work done with Dr Solt and his staff and No complaints whatsoever.have a blessed day.

Solt Family Dental
Solt Family Dental

We are glad that we could help you, Victor. Thanks so much for coming to see us!

joeshmoe826 Published on Google

Fantastic experience: Isabella & Dr. Chhay did a great job on my crown. Highly recommend!

Michael Mix Published on Google

Fantastic experience: Kiersten is fantastic to work with. The entire staff is friendly and wonderful to work with. I do recommend the services. Of Solt family dental to others

Solt Family Dental
Solt Family Dental

We really appreciate you taking the time to share your experience with us, Michael!

Jessica Exoo Published on Google

Fantastic experience: Incredibly kind and patient, thank you!

Janette Davis Published on Google

Fantastic experience: I’m not a huge fan of the dentist office, but Solt Family Dental made me look forward to my next appointments. All the staff there made me feel welcomed and comfortable! I appreciate the time and effort they took to give me information but also taking the time to answer my questions. They are a family dentistry so I’m also happy about that, all appointments in one place! I honestly recommend!

Luz kapteyn Published on Google

Fantastic experience: Love going there they’re kind they’re funny and professional very friendly love love love being there they make me feel so comfortable so welcome I’m so glad that’s where I go for my dental work I’m very fortunate they’re all friendly. Luz

Solt Family Dental
Solt Family Dental

Thanks, Luz! We'll share your feedback with our entire team. Have a wonderful day!

Barb Vanduren Published on Google

Fantastic experience: Dr. Solt and his team are caring professionals who take the time to explain and perform dental procedures with beautiful results. I am extremely pleased with a dental implant done in the office by Dr. Solt. Every step was explained and pain free. Plus the implant looks and feels like my own tooth. I highly recommend giving Solt Family Dental a try.

Delia Rodriguez Published on Google

Fantastic experience: Dr Solt office is very good dentist! Always a good listener and asks me questions. Good job!

Solt Family Dental
Solt Family Dental

We are glad that we could help you, Delia. Thanks so much for coming to see us!

scott prelwitz Published on Google

Fantastic experience: The best dentist in West Michigan.

Robert Blair Published on Google

Fantastic experience: I had a great experience, everyone was so nice, and explained everything that needs to be done. I would recommend anyone to go there.

Austin Davidson Published on Google

Fantastic experience: The efficency, and welcoming atmosphere is absolutely fantastic.

Jesse Manson Published on Google

Fantastic experience: Very friendly and knowledgeable. Thanks Ashley!

Robert Morris Published on Google

Positive experience: They are very friendly. Had a teeth cleaning and Emily and staff where awesome. Highly recommend

Theresa Plummer Published on Google

Fantastic experience: Very good cleaning and they gave info on what I need to have done in the near future

Felicia Haulenbeek Published on Google

Fantastic experience: From their customer service, communication, and front desk to their team of hygienists and doctors SOLT dental is amazing and the best dentist I’ve ever been to. My husband and I are so glad we found them. They are friendly, explain everything to you and never seem rushed if you’re nervous or have questions. I can’t recommend this practice enough!

Marissa Russell Published on Google

Fantastic experience: They are so good with my kids and my self we have been going here for years!

Gayle Poertner Published on Google

Fantastic experience: Always great experience. Expertise and kindness ! Friendly happy people there Thank you all

Emia Flippin Published on Google

Fantastic experience: Very pleasant experience. Would highly recommend this office.

lesley byrom Published on Google

Fantastic experience: Always Amazing!!!! Almost makes me like going to the Dentist!!!!!! Almost Just a Great Team!!!

Hilary Smith Published on Google

Fantastic experience: My teeth look great and feel great again no complaints the people are great and fun

Michelle Pertilla Published on Google

Fantastic experience: Nice staff 44th off Burlingame. In business for over 30 years.

Ashley England Published on Google

Fantastic experience: Dr. Chayy and Isabella were amazing at my visit today! I have a very bad gag reflex and they were both very patient and let me move at my own pace! I also struggle with dental anxiety but they kept me laughing and relaxed throughout my whole visit! I’m so happy to have found this dental office! Everyone in the office that I encountered was beyond friendly and kind! I’m looking forward to my future visits!

Kim Sprik Published on Google

Fantastic experience: All of the staff members are amazing!

Leah Binkowski Published on Google

Fantastic experience: I’ve been with Solt for 2 years now and I never have been more happy. The team is always the nicest and do a great job!

Rachel Flake Published on Google

Fantastic experience: Everyone at Solt Family Dental did an amazing job! I chipped my front tooth over the holiday weekend, and my regular dentist office was not able to get me in for 2 weeks. Solt Family Dental was able to fit me in within a couple of days, and they did a great job at repairing the chip!

Courtney Published on Google

Fantastic experience: Always a good experience coming here!

Kathy Claflin Published on Google

Fantastic experience: I really love this place, best dentist I have ever been to. Thank you so much for your patience with me.

Josh Hernandez Published on Google

Fantastic experience: Keyrsten did a wonderful job! Made the cleaning process a breeze. Dr. Chhay was super friendly when going over my teeth to make sure there wasn’t anything out of the ordinary. Highly recommend Solt Family Dental.

Rebecca Hendershot Published on Google

Fantastic experience: What a great dental team! Everyone is so kind a patient.

lisa sikes Published on Google

Fantastic experience: My favorite dentist and hygienist. Very personable and professional.

Jimmy Sibomana Published on Google

Fantastic experience: I needed a new dentist out here and I was recommended this place. The entire staff was super friendly and welcoming! Dr. Chhay and his assistant Marisa were super nice and were happy to answer any questions I had! Courtney and Jess who checked me in and out made sure when I walked out l had everything I needed.

Jeffrey Y Lin Published on Google

Fantastic experience: Just switched to Solt Family dental from another provider and am extremely pleased with how my consultation went today. Everyone was extremely friendly and professional and were very detail oriented.

Pedro Gomes Published on Google

Fantastic experience: Great dentists, great team, friendly service, efficient, never rushed but never wait either AND they accept insurance. Best dental provider I've ever had. I highly recommend them!

Rebecca Savala Published on Google

Fantastic experience: Very great place, first time here.

Nancy Stubblefield Published on Google

Fantastic experience: I was at Solt family dental for a crown. It was great the process took just one vist for the finished crown. My dentist was very kind and experienced Great Job

Jesus S. Published on Google

Fantastic experience: Very glad I made the move to Solt Family Dental. Had a great experience and professionalism from this place. I wish I would have made the move sooner since I found out my previous dental office wasn’t doing a good job on my dental needs. Thank you Solt Family Dental.

Candy Petrides (Tajak) Published on Google

Fantastic experience: It was a nice visit. Professional and friendly.

Solt Family Dental
Solt Family Dental

We really appreciate you taking the time to share your experience with us, Candy Petrides!

Claire Barnes Published on Google

Fantastic experience: The friendliest staff ever, so sweet and patient with my son. We couldn’t have found a better place to go!

Tom Carney Published on Google

Fantastic experience: Thank you so much for seeing me today. I hope you have a great time with your wife. You deserve much more than a thank you for coming in today.

Solt Family Dental
Solt Family Dental

Thanks, Tom , for taking your personal, valuable time to review our practice. We appreciate it!

Eric Benjamin Published on Google

Fantastic experience: Dr. Solt walked me through what he is doing, and made sure I was comfortable. Isabella was also very helpful during my appointment. Excellent service, and excellent work add up to a great local dentist’s office.

Solt Family Dental
Solt Family Dental

Thanks Eric! We make it our goal to make patient's as comfortable and as informed as possible!

Wendy Michaud Published on Google

Fantastic experience: The doctor explained thoroughly why I need a fix on my molar. I agree with what he said.

Carolyn Colazzo Published on Google

Fantastic experience: I was very pleased with my serviced. The doctor was amazing. He explained every step. Made sure I was comfortable. He was caring, kind. He put my needs first.

Solt Family Dental
Solt Family Dental

Thanks, Carolyn! We'll share your feedback with our entire team. Have a wonderful day!

JC View Published on Google

Fantastic experience: Always so nice and kind. I like how they treat us and how they explain everything before and after the procedures.

Green Angel Published on Google

Fantastic experience: Such a friendly and lovely staff that are very easy to get along with. From little chit chatting while cleaning your teeth, to answering questions in regards to your teeth and gums. They're very honest people who are very professional when working on your teeth.

Solt Family Dental
Solt Family Dental

We really appreciate you taking the time to share your experience with us, Green!

Linda Benjamin Published on Google

Fantastic experience: Very good service. Fast friendly and efficient!

Solt Family Dental
Solt Family Dental

We are glad that we could help you, Linda. Thanks so much for coming to see us!

Laurie Lewis Published on Google

Fantastic experience: Best staff from the desk personnel to the dentists everyone is top notch!

Curt Remer Published on Google

Fantastic experience: Quick, painless, and professional as always. Thank you!

Bethanie Schoenly Published on Google

Negative experience: Over $1000 for three fillings. I’ve been here three times, got three fillings and one set of X-rays. The actual doctor is very nice, easy to talk to, and gives you confidence. The rest of the staff is rude, unqualified, and untrained. While in the chair you will only have brand new students working on you so be prepared to choke, hold your breath, stabbed, have to get re numbed several times because they put it on the wrong side of mouth then wrong tooth then finally the right tooth. While waiting I could hear the person about to do my filling say she’s only ever done one yesterday and it was by herself no assistant. They are short staffed and hiring anyone they can without the proper training. Each time I’ve left in tears over how much they charged me. The people who bill you have no idea what they are talking about and spit numbers out just so they have a response to the question. I was uncomfortable among the two girls prepping me they made it an awkward experience. Dr Solt I’m sorry but you need to hire different staff or do a better job training them behind the curtain not right there in the middle of a procedure. I won’t be coming back because of the experience your staff gave me today.

Deb Stuart Published on Google

Fantastic experience: First time at Dr Solt office. Everyone in the office was very friendly. I felt very comfortable with Dr Solt. My hygienist did a thorough job. All an all it was a great first visit!

Cheyenne Le Hale Published on Google

Negative experience: Really disappointed with this office. I have bringing my son here for years, and the dental assistants have always been wonderful. So, I've tolerated the rude staff, and the incompetent billing/scheduling issues. I have tried to be understanding. I let it go that they highly recommended Shannon Orthodontics. I didn't hold it against them that we contracted Covid because they didn't deny service to an obviously sick unmasked patient. I overlooked that they didn't call us to cancel appointments when the pandemic shut everything down. However, their scheduling issues are only getting worse. If you want your child to be seen by a dentist twice a year, go somewhere else. As a courtesy, I canceled an appointment because my son was sick. They rescheduled it for 7 MONTHS later. My son was suppose to have an appointment Wednesday. Monday, after 5:30pm (over an hour after the dentist's office is closed) a woman, who did not give her name, called me from this office, insisting there was an issue with the insurance. I asked her to double check, and she arrogantly refused. I asked about rescheduling, and she claimed the office was booked until June! She also told me that if I kept the appointment I would need to pay cash (almost $300) before my son would be seen. She was so rude, and the entire thing didn't make sense. They've been billing this same insurance for years, and still haven't figured out how to submit the bill correctly. It frequently gets denied because they're doing something wrong. Each time, someone from this office tries to blame me. She had zero empathy that I would have to cancel the appointment and my little boy wouldn't get to go to the dentist. She just kept snidely repeating "well, what do you expect ME to do CHEYENNE?" while refusing to recheck the insurance. When I told her that I would need to cancel and find a new provider, she threatened to put a note in his records that I cancelled appointments (which could deter a new office from accepting my son as a patient), then I got upset and started crying, and she mocked me and stated that was also going in his records. After I got off of the phone, I double checked my insurance, and the coverage is active. The dental assistants were wonderful, but it doesn't matter if I can't actually take my son to an appointment because the billing department is a mess. It was so odd that I received a phone call after their business hours, that I thought it might just be one bad employee trying to pull a double-billing scam and pocketing cash, so I made a call to the dentist's phone number to alert him of the situation. *At about 8:30am, Dr. Solt returned my phone call. (He called me this morning, before the professional sounding response was posted.) He did not have empathy. He was livid that I called his cell number (at 7:30pm). He claimed that he spoke to his staff, and that they claim that I caused some sort of scene in their office, screaming and swearing at the front desk? This never happened. Also, due to their inept scheduling, we haven't been in his office since November 2022. He stated that due to this event (that supposedly happened over a year ago), they are no longer willing to see my son as a patient. Ok, if he really believes this happened, why didn't he address the issue then? Any professional, concerned about his staff and clients, would have contacted security/police, and banned a parent, who was behaving in this way, from the premises. While the incident I'm being accused of never happened, it implies that this office is ok with patients/parents acting inappropriately, as long as they get money, and that makes this office sound like a very unsafe place.

Solt Family Dental
Solt Family Dental

We are so sorry to hear about your experience with our office. We strive to provide the best service and care possible for all of our patients. We will investigate the status of your insurance and it is our biggest priority to having your son receive his dental care. We will also review the policies for our billing/scheduling department and ensure that all our staff members are trained in professionalism and empathy. Thank you for bring this to our attention.

Jake Huber Published on Google

Fantastic experience: Professional, personable, and even though this is only my second visit, everyone makes me feel as welcome as if I’d been coming for years.

Tanya Zamora Published on Google

Fantastic experience: Love the staff and Dr.Solt. It's a very happy and personable evironment.

Solt Family Dental
Solt Family Dental

Thanks so much for sharing your thoughts, Tanya. You've brightened our day!

Erin Woolf Published on Google

Fantastic experience: Dr. Solt and his team are down-to-earth and compassionate. I really appreciate the care they provide.

Solt Family Dental
Solt Family Dental

We are glad that we could help you, Erin. Thanks so much for coming to see us!

Matt Wiltse Published on Google

Fantastic experience: Very nice place very professional awesome staff

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+1616-698-6663
4.9 (429)
Breton Gardens Family Dentistry

Breton Gardens Family Dentistry

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4144 Breton Rd SE - 49512, Grand Rapids
+1616-455-0720
5 (264)
Georgetown Family & Cosmetic Dentistry
Georgetown Family & Cosmetic Dentistry

Georgetown Family & Cosmetic Dentistry

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7678 Cottonwood Dr # 3 - 49428, Jenison
+1616-344-9587
4.9 (441)
Lake Michigan Dental
Lake Michigan Dental

Lake Michigan Dental

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2150 Lake Michigan Dr NW # A - 49504, Grand Rapids
+1616-453-8211
4.9 (574)
Precision Family Dental
Precision Family Dental

Precision Family Dental

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2025 E Beltline Ave SE #101 - 49546, Grand Rapids
+1616-949-1570
4.9 (307)
McMahon Dental
McMahon Dental

McMahon Dental

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2076 Baldwin St Suite B - 49428, Jenison
+1616-457-2710
4.9 (456)
Partners in Dental Care
Partners in Dental Care

Partners in Dental Care

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2565 Forest Hill Ave SE Ste 200 - 49546, Grand Rapids
+1616-949-0230
4.8 (385)
Kent Family Dental
Kent Family Dental

Kent Family Dental

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2515 Alpine Ave NW # A - 49544, Grand Rapids
+1616-364-9348

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