Norwalk Orthodontics
Experience exceptional orthodontic care at Georgetown Orthodontics, a premier practice located in Georgetown, CT, proudly serving the broader Norwalk area. Led by expert doctors Benjamin Pai, DMD, and Steve Giannoutsos, DDS, our team is dedicated to transforming smiles for patients of all ages through personalized, **high-quality treatment plans**. We specialize in both **traditional braces** and **Invisalign**, offering advanced options like clear braces and early orthodontic interventions to ensure optimal results. Our clinic distinguishes itself with a **patient-first approach**, featuring warm, friendly staff and a comfortable environment where you feel heard and cared for. We offer **all-inclusive pricing** with no hidden surprises, flexible financing options, and most major insurance plans to make your journey to a confident smile accessible. Many patients begin their treatment during the initial consultation, highlighting our efficiency and commitment to rapid care. Join our growing family and discover why our patients love the exceptional service, creative solutions, and lasting relationships we build one smile at a time.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 10h-18h
- thursday: 9h-17h
- friday: 8h-16h
- saturday: (closed)
Photos of Norwalk Orthodontics
Norwalk Orthodontics: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 265 reviews
Fantastic experience: To the whole staff at Norwalk Orthodonics.Thank you very much for your professionalism,and your caring. For the older patients, don't be afraid to come here. Dr. Ben and Dr. Steve will take good care of your needs. They are the Best!! Dennis P.
Fantastic experience: We are so lucky to have found Dr. G and Dr. Ben! Both of our children have been under their care and the results have been happy, confident kids with beautiful smiles and healthy bites. They are straightforward, thoughtful, and always focused on the best care. They approached our situations with empathy and took the time to develop a personalized treatment plan tailored to each of our children. So kind, caring, efficient and patient with us throughout the process. We can't thank them enough and highly recommend!
Fantastic experience: We love Dr G! His whole team has been absolutely amazing with my special needs daughter. Highly recommend!!
Hi, Laura!
Thank you for taking the time to leave a review. We are so thrilled that you chose us to care for your daughter's orthodontic needs!
Fantastic experience: Dr. G and Dr. Ben are truly the best! They are skilled and compassionate doctors who treat their patients with wisdom and grace. I am so grateful to them for giving me and my two daughters the confidence to smile!
Suzanna, helping your daughters feel more confident in their smiles has been such a rewarding experience for our team. Thank you for choosing our office and for taking the time to share your kind words!
Fantastic experience: From setting up the appointment to the visit was easy. The staff is friendly. Dr. G was great. He took his time to listen to my issues and came up with a plan. I want to add that I have been dealing with this issues for years. No one could ever give me an answer or at least try and help figure things out. Dr. G made sure not to dismiss me.
Fantastic experience: This place is amazing! All the staff are so nice and Dr. Ben and Dr. G are the best!!!! I highly recommend this place. My kids loved the arcade machine.
Fantastic experience: This place is awesome! Everybody is always smiling and welcoming! Nobody wants to have braces but if you do this is the spot. Both doctors and the whole staff are great always on time and no hassle!
It’s not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: Great service, friendly faces, clean environment!
We are happy to hear you had a positive experience! We value your input and are so glad we made your visit satisfactory.
Fantastic experience: The team were phenomenal - professional, efficient, courteous. The team thoughtfully talked through my options for braces vs retainers, the pros and cons, the anatomical cosmetic implications, it was so thorough and so well done. I appreciated so much not being upsold or pressured to make any decisions right then and there. All in all they were excellent. So glad to now have a great orthodontist team to recommend to friends and family.
Hi Jessamy,It’s not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Positive experience: Dr. Ben is the coolest dentist we have ever met (seriously!) and we feel he really is knowledgeable and more than qualified. However, the assistant (the same person who also went over the payment plans with us) was extremely aggressive and off-putting. For that reason only, knowing we would have to deal with her again, we are not going to use this practice. Dr. Ben!
Hey Tina! We sincerely appreciate you taking the time to craft a detailed review. We are sorry to hear that you had a bad experience. Please contact us at the office so we can discuss this further. Hope to hear from you soon!
Fantastic experience: The entire practice…. Always Professional, Always Fabulous!
Hey Loretta,Thank you so much for the great review! If there is anything else that we can help you with or if you had any questions at all, please get in touch with us!
Fantastic experience: The doctors are very attentive and knowledgeable. Their personalities are amazing!
We are so glad to see you had a 5-star experience. Thank you for sharing your feedback with us and the community!
Fantastic experience: This place is great. Went there originally for invisalign and then a 2-month stint with braces to finish up on my teeth and every single appointment was great. The staff is incredible and super friendly and I would absolutely recommend this place to anyone.
Hey Jeff,We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! And Thank you for recommending us in your review!
Fantastic experience: Dr.Giannoutsos (Dr. G) truly performed miracles in my son’s mouth! Every dentist and orthodontist we saw said my son would need to have numerous teeth taken out. Dr. G was the exception. He had a plan and he asked us to trust him. We went along with the plan and, although it took a number of years, it worked and was well worth it. Not only did my son keep all of his teeth but they are straight and perfect. Dr. G is amazing and we could not be any happier with the results! The whole team in Dr. G’s office was great!
Hi Chris,It’s not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: Dr G is the best!
Hi Barbara,We're happy to see that you had a 5-Star experience at our practice. Thanks for sharing!
Fantastic experience: They are simply the BEST
Hi Evandro,Amazing feedback. Thank you for the 5-star rating:)
Fantastic experience: Friendly staff, clean office, short wait time and Dr G was so informative.
We’re thrilled that you were satisfied with the experience you received under our care. Your feedback is appreciated, and we hope to be of help again soon!
Fantastic experience: Great office with high energy people! I really liked how the woman talked me through everything she was doing!!! They also impressively use your first name which helps make it personalized!
Hi Paige,We’re thrilled that you were satisfied with the experience you received under our care. Your feedback is appreciated, and we hope to be of help again soon!
Fantastic experience: super friendly
Hey blanca,Thank you for the kind words:)
Fantastic experience: Great staff, great service. Very proffesional
Hey Jan,It’s not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: Dr. Steve G is an amazing orthodontist. He really understood my child and what they wanted considering their braces. As well as Yinnel, the orthodontic assistant, was very nice and my child really loved her.
Hi Charly,It’s not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: Everyone is so kind, and my treatment went very well and finished earlier than expected. I had Invisalign and my teeth are very straight now!
Hi Zinia,We’re thrilled that you were satisfied with the experience you received under our care. Your feedback is appreciated, and we hope to be of help again soon!
Fantastic experience: Everyone is so friendly and welcoming when we arrive each time. I am very comfortable having any of the technicians work on my daughters teeth.
Hi Kathleen,It’s so great to hear that you had a positive experience at our practice. We are so glad that we were able to be of help:) Please don’t hesitate to reach out to the office directly if you have any questions or concerns!
Fantastic experience: All the staff and all the orthodontist was friendly patient and professional the clinic was very clean I appreciate it
Fantastic experience: They are service was very good and friendly , especially doctor Ben was nice and patient explained that the braces of the process very well so i could understood .
Fantastic experience: The office is lovely, and the team is excellent! Yanell and Ben were truly honest, friendly, and well-informed!
Fantastic experience: The parking was easy. They took me right on time. The staff was friendly and knowledgeable and Dr. G was wonderful. He took the time to present all options , pricing and timeline. It could not have been a better experience!
It was a pleasure serving you! We really appreciate you taking the time to share your feedback. We are so thrilled to hear that you enjoyed your visit. We are excited to see you again next time!
Fantastic experience: It’s always a pleasant experience. The Doctors and staff are super friendly and professional. The Doctors always explain the next steps and current status of process.
We love our 5-star patients!! Thank you for making our day and dropping the amazing review for us.
Fantastic experience: Excellent!!! The best we are so happy!!!
Thank you for taking the time to leave the wonderful feedback. We can't wait to see you again next time!
Fantastic experience: I couldn’t have been happier with my visit to Dr. “G”. He listened, explained my options & worked with me for my situation. Highly recommend this office!
Fantastic experience: Always a great experience the staff are extremely friendly and knowledgeable.
Fantastic experience: I had a 2:20pm appointment for the Orthodontist to check my Invisalign. I literally was back in my car, on my way home, by 2:35. Not only is this practice extremely efficient, you couldn’t ask for a nicer staff-from the reception area to the assistants to the Orthodontists. I highly recommend Norwalk Orthodontist.
We are happy to hear you had a positive experience! We value your input and are so glad we made your visit satisfactory.
Fantastic experience: Norwalk Orthodontics was highly recommended to me. Dr. G and his staff are so knowledgeable, amazing, and friendly. They took their time explaining everything to me and to ease any concerns my 12 year old had.
Thank you for taking the time to leave the 5 star review, Rosanna! We are so grateful:)
Fantastic experience: My daughter got her braces here and she is happy with her results. I highly recommend Norwalk Orthodontist. The staff are super nice from the moment you walk in. The doctors are nice and professionals. The staff in the back are great as well. Thank you all so much for your amazing work! Best Damaris and Jaslynn.
Thank you so much for the great review!
Fantastic experience: Dr. G and his entire staff are always very welcoming and make my son, (and I) feel very comfortable. They are gentle and have great bedside manner. We love it there!
Thank you for the 5-star review, Brette! We truly appreciate it.
Fantastic experience: Great experience so far! Staff is very courteous and accommodating!
Hi! We’re so happy to hear you had a great experience at our office. Your review made our day! Our whole team works very hard to keep our patients happy but we can only do it thanks to amazing patients like you. Thanks again, we hope to serve you again soon!
Fantastic experience: Love the staff, friendliness and atmosphere of this facility!!!
We love our patients! Thank you for choosing our office:)
Fantastic experience: Really nice! I just got my braces done! They did it really quickly. Also, they were really kind and encouraging!
Fantastic experience: Exelent service and good care. The technician Tiara is very kind and does a good job taking care of the patients.
Fantastic experience: Love this place ! Everyone so nice!!
We love our patients!! We are so thrilled to hear that you had a great experience with our practice!
Fantastic experience: Always a great experience visiting all the staff at Dr. G’s office! No long wait times, And super friendly!
Fantastic experience: Dr. G and Dr. Ben are simply incredible doctors. They are incredibly supportive and positive and truly take the clients personal situation and goals into the development of a plan that works for the patient.
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Fantastic experience: Professional, fast and gentle. Dr G takes the time to explain everything to me. Everyone is very nice. I missed an appointment recently and they were very understanding.
Thank you for the fantastic review! We appreciate you choosing our office and look forward to serving you for many years to come!
Fantastic experience: Dr G, Dr Ben and the entire staff are incredible! The team in both offices are professional, caring, smart, efficient and helpful. We are finishing up our time there and will miss them!!
We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again on your next visit!
Fantastic experience: The team is excellent! Everyone from front desk to dentists and technicians. They are friendly, professional and place the patients needs as a priority!
Positive experience: The lovely women with bright red hair and tattoos was so kind to me even though my appointment didn’t go to plan. She explained everything clearly to me and was so friendly. She was amazing and great at her job.
Fantastic experience: Absolutely wonderful experience! Such a friendly and warm staff and atmosphere, my kids actually look forward to going back!
Fantastic experience: Everyone was very friendly, explained the whole process and took time to answer all our questions. We didn’t feel rushed.
Thank you so much for the great review! If there is anything else that we can help you with or if you had any questions at all, please get in touch with us!
Fantastic experience: Norwalk Orthodontics is top-notch! Dr. Steve and his team consistently deliver exceptional care and professionalism. A great experience all around.
Thank you for the 5-stars!
Negative experience: Unreasonable reasons and asking my kid questions supposed to ask for parents.
We wish we could have prevented you from having anything other than a stellar experience in our practice.
We are trying to better understand the reason for your unfavorable experience and review. We’d be happy to take this conversation off-line or over the telephone to better understand you and so we can serve all our patients better in the future.
We believe that the patient must always be at the center of the conversation And we will always do our best to bring them and their family member/loved one/caretaker into the clinical discussion.
Fantastic experience: AWESOME PLACE MY DAUGHTER LOVES IT
Thank you, Pavlos!
Fantastic experience: The orthodontist’s are very kind and reassure you if you ever worry
It’s so great to hear that you had a positive experience at our practice. We are so glad that we were able to be of help:) If there’s anything we can do to serve you further, let us know.
Fantastic experience: What a wonderful place full of great energy. Everyone here loves what they do and you can tell. I’ve been looking for the right orthodontics for months now for my son to start his braces treatment and I can say after visiting different orthodontics’s offices this one was perfect. I just couldn’t deny the treatments they had to offer. Because they not just there for a pay check, they actually want to help you. Both me and my son felt welcome and got all our questions answered. If you looking for an orthodontics please give this place a shot, you won’t regret it. Thank you leanne & Ben for making my son 1st visit awesome!
Thank you! We are here to serve you anytime!
Fantastic experience: Thorough with knowledge , provided an effective treatment plan and supported my goals for my smile
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing patients like you. We hope to see you again soon!
Fantastic experience: We went to Norwalk Orthodontics from a recommendation from a friend and we were not disappointed! We went in for a consult, received a great amount of information and then took some time to think braces over. They were not pushy and when ready (a few month later), easily got us in for an appointment. The staff are all incredibly friendly and explained every step of the process to myself and daughter. I would highly recommend!
Our priority is patient care and we are so thrilled that we met that mark! Kind folks like you make our job a pleasure.
Fantastic experience: The experience from the start was everything. From walking Into the office and the attention was right on me from reception making me feel welcome. A lot of friendly faces eager to help you and that’s huge for me. Dr. Steve was the Doc that fixed my wires on my braces and I can tell he has very good knowledge and expertise just based on how he explained not only to me but to his staff. If I was a Connecticut resident this will my go to dentist . Thank you Steve and Staff
Thank you for the wonderful review! We are so thrilled to hear that you had a great experience:) Can't wait to see you again next time. If any of your friends or family need help, please tell them about us!
Fantastic experience: The office is so efficient, and the staff is so knowledgeable. We were in and out! Always a great appointment!
We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again on your next visit!
Fantastic experience: I went in for a consultation for my retainers and was impressed with the office. Yanelle was friendly and Dr. Ben was knowledgeable and honest. I appreciated how they took the time to listen to my concerns and present options that were beneficial to me. Yanelle was kind enough to follow up and help me decide on treatment plans.
Our team enjoys doing what they do because of patients like you. Your review just made our day! Thank you so much:)
Fantastic experience: Absolutely an amazing place. Everyone is super nice. My son and I had treatments there. We are very happy with the results. Thankful to everyone at the practice for being so patient and nice.
Thank you for the 5-star review!
Fantastic experience: Always a pleasure!! Friendly staff and happy environment! They make it easy and comfortable to have braces!
Negative experience: Dr. G is great but the administrative staff can not follow up on scheduling appointments. Very disappointing!
Fantastic experience: We have been extremely happy with our experience from start to finish. I really feel this practice is about my child’s comfort and outcome versus their billing benefits.
Fantastic experience: Excelente Atención, muy gentiles desde la Recepción hasta el Doctor . Todo el personal muy preocupado de cada uno de sus pacientes
Fantastic experience: The office staff is extremely warm and friendly. Dr. G is simply amazing. Genuine, caring, thorough, sincere and passionate. Thank you for a wonderful experience.
It was a pleasure serving you! We really appreciate you taking the time to share your feedback. We are so thrilled to hear that you enjoyed your visit. We are excited to see you again next time!
Fantastic experience: We love everyone at Norwalk Orthodontics! Both our girls have been there for their braces. Dr G and his staff are friendly and excellent at listening and explaining everything to their patients. They make going through the process of having braces smooth and painless. Plus the end result are beautiful smiles!
Fantastic experience: Best orthodontist office in Connecticut, Very nice and helpful doctors
Fantastic experience: Tiara was very helpful today with my retainers
Fantastic experience: The best in town!!!! Dr. G and Dr. Ben are amazing as well as Tiara dental assistant
Thank you for the amazing review, Katherine:)
Fantastic experience: Great experience! Worked really hard to made sure that my teeth were not only straight but also had the perfect bite! Lovely staff and very upbeat. Both Tiara and Jessica were amazing the removal process and receiving my retainers. Highly recommend!
Fantastic experience: So great! My teeth have already made so much improvement! Tiara is so nice and the office is great!
We are so grateful for your review. Thanks for sharing your feedback with us and the community!
Fantastic experience: Tiara
Fantastic experience: We love Norwalk Ortho!!! The doctors and staff are being kind and helpful. We especially love Nikki!!
Fantastic experience: Great Service!
Fantastic experience: This is the place to get perfect teeth no matter what your situation. Dr G will solve it. All my kids had a great experience. Shout out to Jasmine for taking good care of us,
WOW! We love comments like this. Thank you so much for sharing your feedback with us and the community! We are so grateful for your review:)
Fantastic experience: Dr. G and his staff are great especially Yannell who we knew from the other location. She takes pride in her work and she makes sure everyone of the patients at the office leaves happy and with all the information they need. Dr. G takes the time to explain every little detail the patient and parent have during the visit.
Fantastic experience: Tiara very friendly and made for a great day.
Fantastic experience: I love this orthodontist office, the people here are great and they have gave me a beautiful smile. Jessica worked on my teeth a few times she is very sweet, peaches as well she is very sweet. Overall a great place.
Fantastic experience: Had a painless removal of my power chains from Tiara :)
Fantastic experience: Tiara was amazing!!! Love Norwalk Orthodontics is the best nationwide !
Fantastic experience: notepad orthodontics is very good and jess is very nice
Fantastic experience: Tiara My experience was very good and was in a timely manor
Fantastic experience: Jess is awesome! Love this ortho practice—the best!
Thank you for the awesome, Virginia!
Fantastic experience: Tiara was wonderful and so kind!
Fantastic experience: Great practice, lovely people. Thorough, above and beyond for safety during this time. Good with keeping the patients informed. Dr G is so thorough and informative, explaining everything to us. I so appreciate it.
Fantastic experience: I have had such an amazing experience at Norwalk Orthodontics!! I have been a patient for many years now. I was given the opportunity to shadow the orthodontists here as well and was treated with much kindness! I am very thankful to be a patient here and for everything Dr. G and Dr. Ben taught me. Dr G and Dr Ben are extremely detail-oriented hard workers who prioritize patient satisfaction. I have also had a great experience with Jess in terms of how welcoming and efficient she is. I would absolutely recommend to begin your treatment here.
Thank you for taking the time to leave the wonderful feedback. We can't wait to see you again next time!
Fantastic experience: I am an adult that decided late in the game to fix my over bite The staff is great. They are super welcoming and collaborative. Shout out to Tiara for all her help
Fantastic experience: Great experience overall. Rapid intake, welcoming staff once you get called in to see the doctor. My favorite part was that both the technician who assisted us before we saw the orthodontist, and Dr. Steve spoke directly to my 10yo. I don't like when doctors address only the adult in the room when their patient is the child. They did an excellent job of including both of us on the consultation and made sure we both had our questions answered clearly and to our satisfaction. I'm glad our dentist recommended this practice to us!
Thank you for the fantastic review! We appreciate you choosing our office and look forward to serving you for many years to come!
Fantastic experience: Awesome doctors- great staff. Very friendly and intelligent!!
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing patients like you. We hope to see you again soon!
Fantastic experience: Dr. G and his staff are always very prompt, professional and make the experience as pleasant as it can be.
Fantastic experience: Fantastic team here. They are always there to answer questions and help. Wish every business cared about their customers this much.
It was a pleasure serving you! We really appreciate you taking the time to share your feedback. We are so thrilled to hear that you enjoyed your visit. We are excited to see you again next time!
Fantastic experience: An excellent practice with a very professional team! Dr. G couldn’t have been more knowledgeable. He is also kind and invested. Highly recommend!
Thank you!
Fantastic experience: The entire team at Norwalk Orthodontics does a great job. I'm very pleased with the progress and results I've achieved while under their care.
Fantastic experience: DR. G and DR Ben both are just amazing. Visits are easy, timely and quick. Smiling faces is another reason to visit them. Happy Holidays guys!!! You rock
Hi Neha, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!
Fantastic experience: A very friendly and welcoming place indeed! When I visited Norwalk Orthodontics yesterday, I was made to feel very comfortable from the reception to all the specialist staff I met. The Doctor explained everything that I wanted to know. I was invited to ask questions during the procedure and afterwards. The associate who did the routine tightening of my braces was excellent, she did a marvelous job. I felt very pampered and well cared for. Keep it up guys, you are the best!
We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again at your next visit!
Fantastic experience: Went for a consultation. Extremely thorough, pleasant staff and doctor. Answered all of my questions honestly. My child may not necessarily need orthodontics, but would highly recommend you visit this office if yours does!
Fantastic experience: They are very polite and punctual. They always do a thorough check of my daughters teeth, including pictures. When she is ready to begin they will need our choice!
Fantastic experience: Front office is always pleasant. Dr. G. and Dr. Ben along with their technicians are great! They are professional, the work they’ve done with my teeth is unbelievable! I can’t believe the difference the braces have made in just a few months!
We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again on your next visit!
Fantastic experience: Dr.Gi and Dr. Ben are the best! They are kind, thorough and knowledgeable. I would recommend them to anyone. I wouldn’t trust my kids teeth to anyone else!
Fantastic experience: Everyone in the office is courteous and friendly and efficient. Dr Steve is a class act and so is his partner.
Fantastic experience: Dr G and his staff were super helpful and efficient Took great care of my son! Can’t say enough
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