Greenwood Dental Burlington

Fantastic experience: Very professional very clean office very knowledgeable staff

Fantastic experience: Staff was very friendly, communicative and professional. Diane in the front desk was so helpful! I got an appointment within a couple days and had a nice experience during my cleaning with Caitlin and Dr. Lebib. Thank you all!

Fantastic experience: Great dentist and team, always room for a friendly word and a good laugh. Very professional place where the entire family feels comfortable and in good hands.

Fantastic experience: The hygienist was thorough and gentle. Dentist explained the issues with my teeth. Special kudos to the administrator who bent a coat hanger to skillfully retrieve my keys from my locked car. Thanks!!

Negative experience: ​I have been a loyal patient and a frequent source of referrals for Greenwood Dental for years, but the practice has changed significantly. What used to be a patient-centered office now feels like a high-volume operation where the personal touch has been replaced by a rigid, transactional culture. It is disappointing to see a place I once trusted feel more like a car dealership than a healthcare provider. ​The shift is most apparent in the front-office management. During my most recent visit, I arrived 16 minutes late—just one minute past their grace period. I was met by a receptionist who was completely dismissive of the fact that I had been told 15 minutes was acceptable, or that I had a long history with the office. Most concerning was the lack of internal consistency; her own colleague appeared to disagree with how the situation was being handled. That lack of cohesion and basic professional courtesy is a far cry from how this office used to operate. ​The clinical experience followed suit. My cleaning felt hurried and lacked the thoroughness I’ve come to expect here. Furthermore, there is a new, defensive tone regarding patient questions. When I sought clarification on the necessity of certain radiographs, the staff seemed offended rather than helpful. In any medical setting, a patient should feel comfortable asking about their treatment plan without being met with antagonism. ​It seems the practice is now prioritizing turnover and strict, bottom-line protocols over the long-term patient relationships they once valued. Between the inexperienced staff and the rushed atmosphere, I can no longer recommend Greenwood Dental to anyone looking for attentive, professional care.

Fantastic experience: This is a new Dental group for me. I cannot say enough about Dr. PANDRY. She is the most patient and understanding dentist. She did an awesome job making a crown for me. Looking for a new dentist look no more. 5 Star all the way, the dental assistances are awesome very knowledgeable and caring and the receptionist are friendly and Personable thank you for providing excellent care all the way around. Julie

Fantastic experience: Dentist and staff pleasant and professional as usual

Fantastic experience: Got a crown, it was a good experience.

Fantastic experience: Greenwood dental was an amazing experience. The office was totally professional, extremely nice and exam chair was so comfortable and plush. The entire office used the air purifier system brand new.

Fantastic experience: Excellent experience. Returned for second visit recently. Very clean, very modern, excellent staff. Same great care. UPDATE: Return for third time. Excellent! I won’t risk going anywhere else.

Fantastic experience: Outstanding service.

Fantastic experience: I cannot say enough good things about Greenwood. I have horrific anxiety around dental work and they were so understanding. I had a time sensitive issue, to say they went above and beyond is a huge understatement. They made sure I got the work accomplished in a timely manner and they put up with me while I was terrified and they didn’t make me feel bad whatsoever - I appreciate them so so so so much!!!! The dentist even called me the day after to make sure I was okay.

Fantastic experience: This is a place you go if you fear dentist! A trauma related and patient oriented practice to help you cope with fears! The nicest most caring people you will ever see at any dental office! There gentle and informative as ever thing they do asking how you doing! Always caring about you! They make you special with there kindness and compassionate approach to helping you get through your procedures! I think this office is way too green but I go there because of the care I get! I like these people and felt very comfortable and relaxed! This Dentist is amazing and so is Michelle* Great working environment of friendships! You will love going here and be shocked how great your treated! I’m a person and felt a connection of warmth! I’m a very fearful person with anxiety attacks and panic but Not here!!! This is a high ranking top notch caring practice! You will love it!!!! Trust me Thos are the nicest people you will ever meet to help you get through your visit! The hygienist ( Kaitlyn ) is very good and kind makes you feel special and your teeth feel so clean!!! The Dentist is like a friend and family member If you like family! She is very good at taking the best care of your teeth no pain no problems! And Michelle is her assistant and what’s nice about this practice is that you don’t feel like a patient but a person who is respected and everything is tailored to your needs and comfort!!! The whole stall are amazing You will never find any were like Greenwood Dental♥️

Fantastic experience: Very professional and made me feel welcome and in good hands.

Fantastic experience: great 1st visit -

Fantastic experience: Everyone was very happy to see me.Mademe feel at home

Fantastic experience: The dentist and staff are thorough, I like this place!

Fantastic experience: All employees were professional; caring in every aspect of their jobs. Great experience, thank you Greenwood.

Fantastic experience: I had a great experience. The people were friendly and efficient. I had a cleaning and would definitely recommend them

Fantastic experience: Very professional and thorough.

Fantastic experience: Very professional, friendly, and courteous.

Fantastic experience: Awesome Dentist!!! 2nd time there got me right in on time and found out i have some problems with my tooth. Recommend Greenwood for all dentist work. Thanks for everything and see you soon!!!

Fantastic experience: I was impressed by all 4 ladies in the office. Place was clean and orderly. Thank you.

Fantastic experience: Very comfortable environment

Fantastic experience: The office was clean and bright. Experience was as good as a dentist could be.

Fantastic experience: Best Dentist ever! They are friendly and don’t try to rip you off. I highly recommend this place. Everyone was so friendly.

Fantastic experience: Greenwood dental is extraordinary. I was experiencing some pain in my jaw line and cheek bone area. My PCP was unable to assist me or diagnose the issue. He mentioned it could be tooth related so I decided to call Greenwood dental and explain the pain I was experiencing. They were able to book me a same day appointment to have some scans done. It took my dentist 2 minutes to inform me what the issue was. She was unable to treat me due to it being medical related but pointed me in the right direction and even e-mailed me a copy of the scan to show the doctor. I was able to be treated that day and finally get some relief. I was so impressed with their knowledge and how quickly they were able to identify the issue. If your searching for a reliable dentist Greenwood Dental is the place to go.

Fantastic experience: Clean, thorough and no long wait.

Fantastic experience: Friendly, knowledgeable staff. Great care during my hygiene and exam.

Fantastic experience: Great group. Always such a nice experience going. Very caring team. They are perfect for kids and adults. Glad we switched over.

Fantastic experience: Very nice and knowledgeable easy to understand

Negative experience: Really unfortunate. Loved going to this place, but realized it was because I had no issues with my teeth, after yrs there, something went wrong with a cleaning, I was whisked away after saying it didn’t feel right, without being able to consult with the dentist, and after reaching out to trying to figure out what was wrong with my teeth, they told me for, I’d need to sign an indemnification waiver. Got a second opinion from a competent dentist, nothing wrong with my teeth, just a bad cleaning. Back to having no issues, with competent care.

Fantastic experience: I am a new patient and couldn't be happier. Everything from the waiting room conversation with the front desk personal to the actual procedure which is about as good as you can get. They take the time to explain and even show you what they are talking about. Very very pleased. Go team go

Fantastic experience: I am a veteran and the VA outsourced me to Greenwood Dental some periodontal work and I was extremely satisfied. The staff was polite professional and the office was comfortable and immaculate. My dentist and technician were thorough, pleasant and informed me of every step of my procedure. I highly recommend Greenwood and hope VA keeps sending me there.

Fantastic experience: All the staff was friendly Nice place to visit

Fantastic experience: Sent by VA for yearly check up. All the employees I dealt with were great. It was a very thorough process. I greatly appreciate the service and the advice. Thank you

Fantastic experience: I had a great cleaning with Caitlin. I explained from the start that I did not want any fluoride (personal reasons). Caitlin listened and let me know that the toothpaste used to clean and polish had fluoride! (Which I refused.). She went “hunting” and found another paste with no flavor or fluoride. In addition, I needed follow up with a periodontist so I chose to hold on X-rays until we know what is required for the next steps. I also have sensitive teeth and Caitlin took extra care to be gentle during the cleaning. I appreciated Caitlin’s extra customer service to listen to my requests and also help me find a periodontist. Best part…the stains from my daily tea habit are gone!!

Fantastic experience: The VA uses Greenwood when vets can't get dental care at VA facilities.They are awesome! Very caring and professional. The office is very clean and modern. Great experience.

Fantastic experience: Fantastic crew!!, great service

Fantastic experience: Another great experience at a consistently excellent place where I've been going since 2017. Hygienist was efficient thorough and entertained all my request to be comfortable, dentist answered as many questions as I had, front desk worked with me to reschedule when I needed it.

Fantastic experience: Friendly staff, clean office, plenty of parking

Fantastic experience: The staff was very friendly and the atmosphere was very calming.

Fantastic experience: I thoroughly enjoyed the experience. The staff is always kind and professional, and they try to accommodate all your requests just to make their clients happy. Thank you!

Fantastic experience: On my second visit, I was again impressed by the outstanding service. I came in with a toothache, and they promptly arranged an extraction within a few days and provided antibiotics to address the pain and infection. I highly recommend this practice for its professional staff and welcoming atmosphere.

Negative experience: My insurance covers 3 cleanings per year and nothing else. I made an appointment to get my teeth cleaned, and the first thing they started was a whole mouth set of x-rays. I said I would only allow it if it was covered by my insurance. They gave every ambiguous response until on the fourth time I said no unless it was covered by insurance they finally said it was. Then then took a look at my teeth and told me there dentist would see me to talk about a "plan." He said I needed a deep cleaning for $1,200 and admitted that it was not covered by insurance. I told them I would think about it, and asked for the standard cleaning for which I made the appointment, and they refused to do it: deep cleaning or nothing. So I left, never to return. What a bunch of crooks.

Positive experience: The front staff was through in scheduling and sending reminders. The dental staff was patient and knowledgeable in the procedures.The dentist was professional, expertized during the procedure. Thanks for the making my visit as comfortable as possible.

Fantastic experience: I felt the dentist was very thorough charting each teeth and the cleaning was practically painless!

Fantastic experience: Great customer service! Very kind and gentle dental professionals.

Fantastic experience: My first appointment with Greenwood Dental was fantastic. All of the staff I interacted with were very friendly and helpful. My consultation was also very pleasant experience, the dental assistant and the dentist, Dr. Safi, were very professional and made the experience comfortable. I look forward to being a long-term patient with Greenwood.

Fantastic experience: Excellent work by the Doc and Hygienist. Office was clean and the crew very professional.

Fantastic experience: Greenwood dental is the best if you want dental work done the right way. Not only did they do a great job cleaning my teeth and putting in a crown on a tooth that broke, but they also recommended a mouth guard which they got approved through my insurance which was impressive. They aren’t even my normal dentist but covered down because the VA was overbooked. They also offer a variety of services to include teeth whitening which you can do in the office or at home. They are fast and won’t keep you waiting around. Def. check them out. You won’t be disappointed.

Fantastic experience: Had a very good experience at this Dentist! Everyone was rather friendly and took measures to make sure that I was comfortable. I appreciate that I was able to express my dental concerns and requests with the staff, as I had not gone to a dentist in about a year due to previous bad experiences at other dentists. I certainly recommend coming here if you in general avoid the dentist or have any fears regarding your dental state. They not only answered my questions but provided additional information as needed, keeping me knowledgeable about the state of my teeth. The office is very neat and the environment is very clean.

Fantastic experience: The cleanliness struck me first as I entered the office. The new technology and friendly staff was my next big impression. I am going to suggest this office to several people.

Fantastic experience: Professional, thorough and friendly care, never a wait.

Fantastic experience: Truly the best dental experience I’ve ever had. Staff are amazing!!!! Gentle!!! Highly recommend

Fantastic experience: Was dreading this appointment for months and it was soo much easier than I expected. They did so much to make me comfortable and didn't try to upsell me on anything. Would recommend anyone, but especially those with anxiety, go here.

Fantastic experience: Great experience all the people that work there are friendly and very personable

Fantastic experience: Loved the Dr. he was awesome , . Respectful , answered all my questions . No pressure I was very comfortable and felt like he really cared . The assistant was amazing , love her , sweet, , caring

Fantastic experience: this is genuinely one of the best experiences i have ever had at the dentist! everyone was so nice and helped me so much with my dental anxiety. I would definitely recommend greenwood dental!!!!

Fantastic experience: Friendly and professional service. Clean and new facilities.

Fantastic experience: Greenwood is a great dental office. My son and I both come here and are treated with great care. I was nervous about a cavity filling but Dr Safi was great, he was patient and made sure I was ok during the procedure. Also, I appreciate the time he takes to explain and share knowledge on better dental hygiene. The dental hygienist there are very good as well.

Fantastic experience: I have severe dentist anxiety, therefore have not gone to the dentist in a really long time. I have been thinking since I left there yesterday what was I so afraid of!!! The office is so modern, clean, and calming. The staff from the person who checked me in, the dental assistant, hygienist, and dentist were all amazing. Everyone was so kind and gentle and most of all I did not feel judged! I would highly recommend going to Greenwood Dental!

Fantastic experience: Wonderful staff who do right by their patients. I moved over from Aspen, and it was night and day from the way they care for and take care of their patients. Would highly, highly recommend this dental practice!

Fantastic experience: I am someone who let’s just say isn’t eager to go to the dentist. That being said the entire staff at Greenwood Dental made me feel welcomed and relaxed. Dr. Safi was wonderful he put me at ease, was gentle and thorough. I also had a great experience with Caitlyn who also made me feel very comfortable.

Fantastic experience: Staff and dentists are all very nice and welcoming!

Fantastic experience: Everyone was so helpful, kind and professional. Thank again

Fantastic experience: Excellent experience, I am nervous about going to the dentist and this experience has changed my attitude.

Fantastic experience: Very clean, nice dentist and hygienist

Fantastic experience: Excellent staff, very friendly and knowledgeable. Actually listened to concerns and understood medical conditions that may affect treatment. Spotless office. Highly recommend.

Fantastic experience: Very professional place. The staff couldn’t be more helpful. Always there to get me the fastest appointment. All of my dealings with Greenwood Dental could not have been more pleasant. Absolutely the best dentist I’ve been to.

Fantastic experience: Clean efficient kind. I’m an extremely busy professional and I had to reschedule my appointment 5+ times and the front desk was so awesome in accommodating me. Been in Burlington just a year now but These folks will be my dentist.

Fantastic experience: Great visit Caitlyn was awsome friendly and a total pro would highly recommend this place

Fantastic experience: Greenwood is wonderful. Friendly and competent staff, clean and modern office, great location with plenty of parking. I highly recommend.

Fantastic experience: I had an out of town emergency and Greenwood dental took me right in and did an excellent job fixing my crown. Every single person in that office is so friendly.

Fantastic experience: It was professional and a very easy appointment

Fantastic experience: Very professional and clean space. Everything was explained to me so I understand what is happening with my teeth and what needs to happen.

Fantastic experience: The best, most personable experience I have ever had at the dentist. Having had issues with some teeth for the past 15 years I usually am not one to jump and go to the dentist but the doctor and hygienist made everything so easy and painless. I highly recommend greenwood dental to anyone and everyone and already have my next cleaning booked and I cannot thank everyone there enough!

Fantastic experience: We had an enjoyable visit with Dr Cyr and Nurse Michelle. They examined my father’s teeth and they were very honest about him not needing a certain treatment. Also after a thorough examination the Dr. was able to find something and quickly referred him to an oral surgeon. They were extremely accurate and very professional.

Fantastic experience: Very thorough dental cleaning. I also had a good experience with a cavity that needed to be filled. Is a bit of a drive for me to get to but so far has been worth the time.

Fantastic experience: Routine cleaning 5/5 great staff, on-time appointments

Fantastic experience: Friendly, clean and competent - what more is there to say?

Fantastic experience: Clean environment, knowledgeable n professional staff, efficient n painless procedures throughout my courses of treatment

Fantastic experience: Very nice staff and felt comfortable. I will notify the VA who contracted you for my treatments.

Fantastic experience: Dr Park and Laura do a fantastic job and always provide you with education to improve your home dental care.

Fantastic experience: All of the employees are always cheerful, nice, and professional.

Fantastic experience: Nice, clean, and modern dentistry. They use tech! Staff is great.

Fantastic experience: Such a great dental team! Very personable, caring, and flexible. Thanks for taking such great care of my teeth!

Positive experience: This dental office is clean, new, modern technology, and easy to book appointments. In fact, they are usually very punctual for appointments. I have been a patient here for about five years and sadly, I’ve been going to see flaws with service: the staff seemed to be eager to “sell” services Villa recommendations and even borderline scare tactics. Unfortunately, I recently had an experience with a dental cleaning that caused my lingual retainer to become loose, and then the doctor acted like he could respond, but his effort led to a loose retainer within a couple of weeks. When I went back in to get a permanent crown placed, I pointed out that his previous attempt wasn’t sufficient. He then made it seem like it was my problem to deal with the retainer and told me to remove it and get a pop in overnight retainer instead. When I told him I’d already tried that, which led to the permanent retainer, he told me he could refer me to an orthodontist, and, typically they didn’t make repairs in the office. In the past, I had the permanent retainer pop off on the end and the previous Dentist at the office fixed it efficiently and the same day I had the problem (about 4 years ago) and it’s still intact. I really hate that not only did he set expectations poorly about fixing the mistake caused by his hygienist, but then he walked out of the room , leaving the subject unclear/unresolved and then told me I had to deal with it via orthodontist. In addition to this problem, my husband also has commented that the newer hygienist was rough with him, he felt like he was being handled like an animal. I’m now questioning my swap all those years ago to the local office instead of driving to Waltham for care… the administration team has been responsive in trying to come with resolutions and I hope my review can be updated in the near future.

Fantastic experience: Nora feels very friendly, she is very professional and skilled, and completes the whole process seriously

Positive experience: Clean, pleasant office. Air disinfectants running. Everything went well.

Fantastic experience: Great cleaning experience. Knowledgeable and helpful to get my teeth in their best condition.

Fantastic experience: Clare's Husband: My wife and I love getting our dental care at Greenwood Dental. The dental work they do is excellent, the people are so nice, and the place is even beautiful.They also have machines in place that kill viruses!!! it's the best dental experience we've ever had.

Fantastic experience: The staff is very very nice and professional. It was a pleasure visiting this clinic

Fantastic experience: Thorough, good attention to detail and constantly making sure I was comfortable throughout the procedure. Very respectful toward me. I recommend.

Fantastic experience: Convenient location. The staff was very accommodating and professional to my needs.

Fantastic experience: Fantastic people and not a bit of pain while work was being done! I will be returning for future visits!

Fantastic experience: Great place. Very clean .Staff was very nice and extremely professional

Positive experience: Very clean environment. Receptionist was very good Doctor was thorough Cleaning was not too thorough. Seemed rushed and did not cover all areas/teeth

Fantastic experience: Very good care. Hygienist did an excellent job cleaning my teeth. Very friendly and helpful. Dentist checked my teeth and gums for any problems and advised me on how to take better care of my mouth. The hygienist and dentist did an excellent job taking care of my teeth and addressing any issues I had.

Fantastic experience: Very professional, clean, and attentive. I highly recommend this place!