Aspen Dental - Woburn, MA

Fantastic experience: I had an emergency. One of my brand new teeth fell out when I was eating special k fruit and yogurt cereal. I have a denture. One of those came out. Aspen accepted me in and went to work on my tooth and was able to repair it with in the hour. I was able to leave with my smile. God bless these awesome people at Aspen Dental. Recommended first class.

Fantastic experience: In the Woburn AspenDental, Lenny did a fantastic job repairing and adjusting my upper partial when it broke. Both he and Shayna were so great! Fast and efficient!Thank you both!!

Fantastic experience: It was good service with IPad ASL interpreter are amazing and friendly.

Fantastic experience: It was great everyone was so nice

Fantastic experience: I had a broken tooth in my upper denture and went to the Woburn location to have it repaired. They had the repair done in less than 30 minutes and I was out the door. They are the best!

Fantastic experience: Had an awesome experience. I was treated so well. The dental assistant Hilda stayed with me the entire time I was there and had some great conversation. I was able to get approved for 0% APR financing. Turn around time on a new partial was only a couple of days. Highly recommend A++++

Fantastic experience: Wonderful experience from the staff at check in, X-rays with Hilda, and meeting Dr Hassan. Incredibly kind, clear communication, and making sure the experience is a comfortable as possible. I Highly recommend this location.

Fantastic experience: They were amazing! Made me feel comfortable and relaxed throughout! And a big shout out to Alannah!

Fantastic experience: Very nice, and welcoming atmosphere over all. But Nicolly and Dr Hasan were exceptionally great at their jobs!!!

Negative experience: I had a terrible experience at the Aspen Dental location in Woburn. After being a long-time patient, I returned recently because my new insurance was accepted there. I am diligent about my dental health—I floss twice daily and haven't missed regular care—so I scheduled a routine cleaning. Upon arrival, I was told I had to have X-rays before a cleaning, and was then falsely diagnosed with gum disease and was told I needed a deep cleaning. Tien the dental hygienist who was a dental assistant years back when I started getting my dental care made the diagnosis. I have no pain and my teeth are in great shape, so it felt like an attempt to overcharge me for unnecessary services. They claimed they would seek insurance approval for this "deep cleaning" back in April, but I never heard from them. When I finally called today to follow up, they told me they would no longer see me as a patient because the insurance never approved the procedure. This lack of communication and questionable diagnostic practices is incredibly disappointing. I would not recommend this office to anyone. THIS IS A MONEY MAKING SCHEME AND SHOULD BE INVESTIGATED

Fantastic experience: Amazing! The dentists and staff there are really nice and helpful. Highly recommended! Dr. Hasan, Hilda and many others I cannot give my thanks enough. Especially in regards with helping straightening my teeth.

Fantastic experience: It was my first time going to aspen dental for my broken top denture. From the moment I walked in the jail , everybody was so nice , caring and helpful. I would recommend Aspen dental to anyone looking for a good dentist.And especially for anyone who is nervous about the dentist , because they put you right at ease.

Fantastic experience: They are best! I broke my tooth 2pm..In a panic I called, and bam they were there for me! I couldn't be more grateful for their kindness! Thank you to the entire team that helped me today!

Fantastic experience: Today I moved into Aspen Dental with a desire to begin my Dental care routine. The staff were so welcoming right from the front desk through to the doctor. The lady that did my X-ray gave me comfort and I overcame my fears. Dr. Hassan was thorough in explaining the test results and the treatment journey I needed to make my teeth good. My super star was the lady that did the financial planning. Oh my, she made everything seem possible at a point where i thought i wouldnt make it. I will start my Dental care routine tomorrow. Am so happy I met good people. I felt at home and can't wait for my Dental transformation. I wouldn't hesitate recommending Aspen Dental to those that want to join me . Lets work our way to better smiles .

Fantastic experience: Good job with crown. Explained v process along the way.

Fantastic experience: I had a great 4th appointment with Aspen Dental! All of the staff and dentist listened to my needs and addressed them thoroughly! Thank you for your support for my dental needs.

Positive experience: I went there for a deep cleaning, it was relatively quick, the first one was longer but the second one was quicker and less annoying, i feel like the second one could have been better tho.

Fantastic experience: Very professional and do a great job. They are very gentle when. Working on your teeth. Highly recommend Aspen dental in Woburn Ma.

Fantastic experience: The Woburn location is the BEST! Shoutout to 3 special girls ~ Yasmin @ the front desk… she was so sweet & helpful. Alannah, the assistant, is so calming & friendly…she is perfect for this position! And Anthony was GREAT! Going over everything with me & getting best discounts possible …love her personality! 5 STARS from me!!!!!

Fantastic experience: hilda was great! she kept me very informed and comfortable. affordable and easy process!

Fantastic experience: Had my first visit today In Aspen dental Woburn, had exceptional service. Everyone was professional and very kind Alannah my assistant was amazing. She kept me calm and explained everything very thoroughly Yasmin at the front desk was very nice as well. Dr Hassan was very professional and explained my treatment clearly Evelyn and Anthony in the front were amazing as well. Highly recommended.

Fantastic experience: They did a root canal and crown on my front tooth. Looks amazing. Hilda and Dr. Hasan took very good care of me.

Fantastic experience: What a pleasant office!! Makes “dental experiences” much easier. I’ve had a lot of work done. Always very happy. I also have to give Hilda ⭐️⭐️⭐️⭐️⭐️!! Answered all my questions. Very patient, due to my questions. Hilda is so pleasant & friendly. Very refreshing.

Fantastic experience: Nicolly, Tien, Dr Hasan and manager Evelyn were excellent. Best experience going to the dentist, definitely recommend Aspen dental in Woburn. Friendly staff and knowledgeable

Fantastic experience: Excellent Dental services and care. Customer service is wonderful.

Fantastic experience: Hilda was awesome! Very nice and genuinely cared! Will definitely be back

Fantastic experience: I love being a patient at aspen dental and I will be back Dr.Hasan, Lenny and Nicolly took really care of me and I’m very happy with them .

Fantastic experience: I had a superb experience at this clinic! Malek the dentist, is incredibly knowledgeable, patient, and caring. She made me feel completely at ease. Anthony, at the front desk , was warm, friendly, and very accommodating. I also can’t say enough about Alannah, the dental assistant, she made the entire visit smooth and genuinely pleasant. The whole team is professional and welcoming. Highly recommend this clinic.

Fantastic experience: The staff is so welcoming,every procedure is explained step by step.

Positive experience: I called with a problem tooth and was able to get a same day appointment. Even though they were unable to resolve my issue today because the primary doctor was out of office, the rest of the staff was very friendly and professional. From the receptionist to the hygienist and the assistant, each one took their time to explain my situation and answer all my questions. They provided me with a treatment plan and cost for guidance on what I needed to do going forward, which is very helpful. All of this was done for a very reasonable price.

Fantastic experience: Had my dentures relined. Dr. Hasan and Dental Assistant Nicolly were great. Kind, and very professional. Went back 2 days later for an adjustment, they listened to my concerns and fixed my problems. Thank you

Fantastic experience: I hadn't seen a dentist in years and my teeth are in horrible condition. I was pleasantly surprised my the courteous, non-judgmental treatment I received by everyone. Nicolly especially put me at ease.

Positive experience: Why does the automated voicemail say no one can come to the phone right now..and it might take up to two business days to return my call?! That's unacceptable.

Fantastic experience: Went to the dentist for the first time in years and Dr. Tien made sure my appointment was painless and stress-free! She answered all of my questions and made sure I knew what to expect. I had an appt two days in a row and made sure that I would have her again for the second day because it was such a good experience. I definitely recommend her:)

Fantastic experience: Extremely friendly and helpful staff Nicolly was extremely helpful with my care! Explains everything she is about to do snd tells me about after care.

Fantastic experience: My 90 year old grandfather got all of his teeth removed. They took such good care of him. Dr.hassan was so understanding and helpful with him. Highly recommend this place for a good reliable dentist!

Fantastic experience: Very attentive ,polite and thorough. Both the technician and the billing department were super helpful to me in expediting my needs and finding the right solution

Fantastic experience: The staff was very helpful Dr Hasan was great Evelyn Moreno explained and very thoughtful Allie was great Hilda was awesome and friendly Sheyla was very friendly as well

Fantastic experience: Impeccable service, caring and thoughtful care planning. Anthony created time to ensure the utmost quality in care timely. The training and education that Anthony was able to share with us was Claire from the very first phone call through successful treatment. Highly recommend

Fantastic experience: Hilda was amazing and so wasnt the the dr who removed my tooth

Fantastic experience: Excellent service and organize. Place was clean and the staff was very friendly. The manager was very detailed in explaining everything, I would recommend this place to my friends and family 100%

Fantastic experience: Had a really great first visit experience with the whole team, Nicolly, Evelyn, and Dr. Hassan. They were very knowledgeable. They explained all the options, all the different costs, and the number of visits. The whole visit was super relaxed and friendly.

Fantastic experience: I cannot say enough wonderful things about Aspen Dental and their incredible team. From the moment I walked in, the entire staff—from the friendly front desk to the caring clinical team—made my experience truly exceptional. Dr. Hasan, Hilda, Tien, and everyone else I interacted with were professional, compassionate, and genuinely focused on making me feel comfortable and at ease. I originally went in to have a partial repaired that was made at another dental office. Not only were they able to repair it the very same day, but they also took the time to listen to my concerns about other issues I was having and how unhappy I had been with my smile. What happened next was nothing short of amazing. The team helped me transform my smile—and the result honestly brought me to tears of joy. I could not be happier. To make things even better, Aspen Dental charged a fraction of what my previous dentist charged for just one partial, yet I received two partials and incredible care. The quality, compassion, and value I experienced here are truly unmatched. I have officially found my forever dentist. Thank you to the entire team at Aspen Dental Woburn for giving me a smile I’m proud of and an experience I will never forget! ✨

Fantastic experience: It's always easy to schedule appointments. Front desk staff and throughout the facility are very welcoming, and create a relaxed and pleasant space for visits. I strongly recommend Aspen Dental for these reasons plus their fees for services are affordable.

Fantastic experience: The nurse made me feel so calm. I was nervous but she made me feel like everything is okay. I went in there for one tooth and they treated everything. Great service though from everyone.

Fantastic experience: Nicolle and Anthony are the nicest people. The both are great at their jobs. They made me feel very good about what I was having done

Fantastic experience: Hilda has been great. She makes sure you’re comfortable, goes over everything and prioritizes your care and time. I know that my needs and any questions are taking care of at this dental office!

Fantastic experience: Everyone I met was kind, thoughtful and helpful. It was also the first time in years I've left a dental office without being in pain. I deeply appreciate the care everyone gave me!

Fantastic experience: It was a fast and easy experience. Very professional and the price is good. Flexible times with appointments. Alannah the assistant was nice and also practical, she made the visit so easy and I felt comfortable. Evelyn was very professional, patient, and good guidance and suggestions for my treatment. I will recommend to my friends and family

Fantastic experience: From the moment I walked into the office. I was greeted with a smile and friendly welcome. Nicolle, was very polite and attentive to all my questions.

Fantastic experience: Dr. Hasan is the best- he always explains everything he is doing and my options to me. You can tell that he enjoys his job & the people he works with!! All the hygienist & assistants have always been very nice. Today I had Hilda, who was very welcoming and easy to talk with. She made me feel very comfortable during my appointment!

Fantastic experience: This is a great place! Getting my dental work done is so easy. Nicolly and Tien are great!

Positive experience: The service was good, but the deep cleaning felt overpriced, especially if you don’t have dental insurance. Without insurance, the cost can be quite high. I also felt the cleaning lacked attention to detail, and it seemed like they were treating two patients at the same time.

Fantastic experience: Everyone was polite and caring. Shayl was prompt kind and explained everything. Dr Hasan was prompt pleasant and kind. Evelyn explained everything in detail smiling and very nice. Then was as nice explained everything and as always the best. Everyone was great.

Fantastic experience: Wonderful experience, Hilda gave the friendliest and most accommodating service. Highly recommend.

Fantastic experience: the appointment process is fast and simple, everyone was warm and welcoming, and the team seems to really want the best for every patient. thank you for the great service!

Fantastic experience: Very kind and polite. Did a great job cleaning my teeth.

Fantastic experience: Good all around, I appreciate everything that they’re doing for me. Nicolly was excellent with helping me out and going over all the details. Dr. Hasan was very professional and friendly. Evelyn was awesome going over finances and helping me set up a payment plan for my new dentures. I couldn’t have picked a better place to come to 10 out of 10 all around

Negative experience: They were more concerned about upselling services and products than helping me with the matter at hand. Never again. The Consumer Protection Board in Massachusetts needs to investigate this organization, no one should ever have to be treated like they treated me.

Positive experience: Had a pleasant visit and Evelyn was great with finance and making appointments.

Fantastic experience: I want to thank the doctor and Hilda who helped me a lot, she was very kind to me, and I thank the whole team. Anass Amghar

Fantastic experience: Had some tooth extractions and the staff was great! Hilda was great and friendly getting me ready for the operation and was sure to check on me during for any pain or discomfort.

Fantastic experience: Every time I go to the Woburn office they are all extremely friendly and accommodating. Today I had to wait for a repair. I had a broken hip. They accommodated my requirement to lay down in the dental chair while I waited. I’m sure they moved heaven and earth to let me stay on that chair. They are all angels!! God bless all of you! Of course the repair was perfect!

Positive experience: Three observations: 1) I waited an hour to be seen 2).Nicoly was great. I would give her 5 stars 3) While I appreciate this is a business, I’d suggest dialing back on the upsell as it hurts trust (or get better at it)

Fantastic experience: Feb 2026 Registered Dental Hygienist, Tien Phan takes very good care of my teeth. Tien is very patient and listens well to my concerns and provides me with a thorough cleaning. I am very pleased with the way she takes good care of me and the results.

Fantastic experience: I recently went to Aspen Dental to have a final scan done for my permanent retainers after using the Motto aligners for a few months. I’ve been going back regularly for appointments to get a new set of aligners, and every time I am at the practice, everyone is friendly, kind, and professional. Hilda did my scan and was super sweet and gentle. She made me feel at ease which is great because I don’t really like going to the dentist. Thank you to Hilda and the team at Aspen Dental for making me feel comfortable and like my dental health is in good hands!

Fantastic experience: Everyone was very nice and very helpful. Dr Hassan Yasmin, Evelyn , Lenny and Nicolle and Hilda were fantastic. They made me feel very comfortable.

Fantastic experience: What a great office - From when I first walked in - Evelyn was friendly and welcoming - also helped me understand all costs, etc. The Dental team - Sheyla, Tien and Dr. Hasan were gentle - explained everything they were going to do, etc. Due to bad previous experiences, I have always been afraid of going to the Dentist but they calmed my nerves and made sure to be gentle and explain everything. 10/10

Fantastic experience: Dr. Hasan, Evelyn, Lenny, Nicolly at Aspen Dental are the best. They are all professional and were understanding knowing I was a little nervous about having the work done. I will recommend to every one I know.

Fantastic experience: My daughter has severe dental anxiety from a prior dentist and Aspen was the first place we’ve been that I’ve seen her look completely at ease. The staff was incredible from the front desk to the dentist himself. Nicolly was exceptionally helpful and despite needing some fairly painful work done, my daughter is excited to return to an office where she finally feels comfortable/safe.

Fantastic experience: Very impressed with the dental assistant Nicolly awesome job, compassionate efficient and explains each procedure. Everyone from front desk, Hygienist and dentist all go the extra mile to make sure you understand everything

Fantastic experience: Nicole took my impressions today. An outstanding professional - obviously loves the job and the patients Efficiently and patiently walked me through all steps of the process.

Fantastic experience: The service was great, and The dental assistant Nicolly was very nice and really knew what she was talking about.

Negative experience: I am extremely disappointed by the conduct of the dentist, Dr. Hasan—particularly because the interactions with the office manager and staff were consistently positive. They were kind, professional, and genuinely tried to be helpful throughout this situation. My mother arrived for a scheduled dental appointment prepared to receive treatment that had already been fully paid for in advance. She was refused treatment by the dentist solely because of a review I had previously written. That review did not mention Dr. Hasan by name, nor did it question his clinical skill; it addressed concerns related only to cost and financial transparency. Refusing to treat a patient under these circumstances is deeply troubling and, in my opinion, unprofessional. Earlier this year, my mother—who is in her 70s—went in for a routine exam and cleaning, along with evaluation of a broken tooth. During that visit, she was advised she needed a tooth extraction and a partial “flipper,” which she proceeded with. While the final cost exceeded the initial estimate, we understand that unforeseen issues can arise. The partial was completed in September. In December, my mother returned due to another broken tooth directly adjacent to the partial. This tooth was not damaged as a result of treatment; however, given that X-rays and examinations were conducted earlier in the year during treatment planning and flipper adjustments, its condition should have been visible or at least foreseeable. Now, only a few months later, she has been told that all of her upper teeth are “suddenly” in poor condition and that she requires an additional $4 thousand + in dental work, along with a $49 annual discount plan. This is extremely concerning considering the significant amount she has already spent on recent dental work that will now no longer be usable. The financial burden is overwhelming, as she is on a fixed income and has limited options—her teeth cannot support a bridge, and her bone structure does not allow for implants. When she initially agreed to this most recent treatment plan, she was understandably overwhelmed by the cost, the complexity of the procedures, the prospect of having all her teeth removed, and the emotional impact of addressing her front teeth. Trusting the guidance provided, she paid in full and scheduled treatment. Instead, she was sent home from her appointment without receiving care—still with broken teeth, embarrassed to smile, and forced to find another dentist on short notice while waiting for over $4,000 to be refunded to her account. While my mother was otherwise satisfied with the staff and office management, the escalating costs, lack of transparency, and the dentist’s response to a review have been deeply disappointing. At the very least, she should have been advised of the broader condition of her teeth before investing in a partial that became essentially unusable within a few months. A discount or credit for the recent partial work would have been a reasonable and fair consideration—rather than a complete refusal of treatment. This resulted in a wasted day filled with stress, lost time, reliance on arranged transportation, and complete disappointment going into the new year. The office manager was kind and genuinely tried to explore alternatives, but unfortunately the other locations were too far for my mother to reasonably access. Also I was on speaker phone after him refusing- he kept walking away from the conversation and raised his voice a bit, simply dismissing everything!!

Negative experience: Highly recommend going elsewhere, they recommended multiple thousand dollars of dental work that was not covered by insurance. Included in this was practices that are not recommended for adults and all of the recommended costs were procedures that 2 other dentists said were not necessary. If quoted lots of money here, get a second opinion. We also were here for over 2.5 hours for our exam and did not have our teeth cleaned.

Fantastic experience: I had the most amazing experience at Aspen Dental in Woburn. From the moment I walked in, the entire staff made me feel welcomed, supported, and genuinely cared for. Everyone was incredibly friendly, kind, and professional, which immediately helped ease my nerves. I especially want to recognize, Evelyn, one of the front desk staff members, who truly went above and beyond. She took the time to walk me through everything step by step, explaining the process clearly and patiently so I never felt rushed or confused. She was extremely knowledgeable and helped me choose the best payment plan option for my needs, making what could have been a very stressful situation feel manageable and reassuring. I was very nervous coming in, but her compassion, warmth, and professionalism completely changed my experience. She was absolutely phenomenal and made me feel comfortable, understood, and confident in my care. Because of her, and the wonderful team overall, this visit turned into such a positive and welcoming experience. I highly recommend Aspen Dental Woburn to anyone looking for a dental office that truly puts patients first.

Fantastic experience: Very helpful with insurances and cost. Very understanding. Shoutout to Anthony and Evelyn for helping us out with booking an appointment. So helpful!

Fantastic experience: I had an absolutely amazing experience at Aspen Dental in Woburn, MA. From the moment I walked in, the entire team made me feel comfortable, cared for, and truly valued as a patient. Anthony, the office lead, was incredible — knowledgeable, professional, and always made sure everything ran smoothly. Sheyla, the lead dental assistant, was outstanding and so reassuring throughout my visit. The dental assistants Miranda, Alannah, Nicolly, were all wonderful — kind, attentive, gentle, and genuinely caring, which made such a difference in my experience. A special thank you to Evelyn, the office manager, who was extremely helpful, organized, and welcoming, making everything from check-in to checkout seamless and stress-free. And of course, Dr. Basheer Hasan was phenomenal — professional, compassionate, and thorough, taking the time to explain everything clearly and making sure I felt comfortable every step of the way. This team truly goes above and beyond for their patients. I highly recommend Aspen Dental in Woburn to anyone looking for excellent care, a supportive staff, and an overall outstanding dental experience!

Fantastic experience: I went to Aspen Dental in Woburn to get a consult for their Motto clear aligners & was thrilled with the service provided! Nicolly was very warm and informational and extremely mindful of my comfort. She was efficient and it was obvious she took great care in her work. Dr. Hasan was thorough and also very informed; he was upfront about my dental plan and explained why my timeline may be a little longer than average due to my teeth, etc. At the end of the appointment I sat with Evelyn to discuss my insurance and finance plan. She was so sweet and I felt comfortable to ask any questions that came up in the process. She explained all of my options clearly and in a non-judgmental way. Aligners are aligners, but overall I was so pleased with the team as Aspen Dental Woburn. I’ll definitely be returning!

Fantastic experience: Fantastic dental office! Great staff, excellent care, and a very comfortable environment. I’m so glad I found this place! Everyone is so kind.

Fantastic experience: Superb service, Nicolly the DA, was friendly and professional and made sure that I knew exactly what was going on. Dr. Hasan was very knowledgeable, and you could tell that he cared about my well-being and inventively listened to what I told him about the reason I was there.

Fantastic experience: My experience with Aspen in Woburn has been wonderful. They have taken on an urgent case and triaged the most critical items and then laid out the treatment plan, costs, and timeline. They have also been very helpful with understanding of financing. I have been very satisfied with the service and the staff is very friendly and patient.

Fantastic experience: Everyone was very welcoming and friendly. Alannah was amazing and very professional. She was gentle taking the impressions and told me everything she was doing and what the next steps would be. I felt very comfortable with her!! On today’s visit it was Miranda who finally figured out what was going on with my treatment plan and went to the right people to get everything where it. Needed to be. She is very thorough and knows her stuff

Fantastic experience: I’ve been a patient at Aspen dental for almost a decade and I can honestly say there hasn’t been a single appointment I haven’t been treated with the utmost car. Every member of the staff - ESPECIALLY Tien Pham, my favorite hygienist - is so kind and has a great sense of humor. I’m always excited to go to the dentist when I remember, whose care I’m in.

Negative experience: went in for a routine cleaning, was told I have stage one gum disease w/ pockets of all 4s & 5s. they pushed me to get a deep cleaning & scalling only to bring me into a room with a sales woman who quoted me $957 dollars. yeah right lol, I legit have insurance. went to get a second opinion dentist noted pockets of 2s & 3s with minimal 4s & 5s, quoted me $500 for the SAME procedure. why up charge almost $500 for patients who legit need medical care…? this place is a scam and not a legit amend medical practice. take your money and teeth to a dentist who actually is fair and CARES. I understand I needed that procedure but upcharging by $500 is actually really sad practicing….

Positive experience: Pleasant first time experience, got a rott canal first time . Dr Hasan and his assistant made me feel comfortable. All went well so far.

Fantastic experience: Evelyn was really great at explaining all the costs and scheduling. She was very patient and went through a lot of scenarios with me for managing the procedures and insurance covered payments. I hope this is going to be a good few visits judging by the 1st visit.

Fantastic experience: I really appreciate the folks at the North Woburn office! They really are on the ball and so willing to help out. I had to see Dr Bateman in the Medford office, the Team was okay but billing was like a robot. In N Woburn, Anthony was helpful that I decided to stay and finish working on the plans to continue to complete my bottom denture. That office has a gem of a person working there"!" Kudos to Anthony and the North Woburn office

Fantastic experience: I recently had a tooth extraction and implant preparation done, and I was quite anxious going into it due to past experiences. However, the exceptional care and professionalism shown by Dr. Hasan and his assistant Nicolly completely put me at ease. They were thorough, compassionate, and truly top-notch. The entire team at the Woburn Aspen Dental office is outstanding — I couldn’t have asked for a better experience.

Fantastic experience: I have to say I am a chicken and scared to death of the dentist. The whole staff was so comforting. I even booked more appointments. Definitely would recommend the whole staff. My experience with them has made a positive impression regarding dentistry. A big thank you.

Fantastic experience: I have such an amazing experience at Aspen, though the assistant Nicolly was great walked me through the visit and explained everything. I had a great experience and the payments plans were great

Fantastic experience: I had an amazing experience at Aspen Dental! Dr. Hasan was incredible — very patient, knowledgeable, and made sure I felt comfortable throughout my visit. Sheyla and Nicolly, the dental assistants, were absolutely wonderful! They were both so kind, caring, and professional, and really made me feel relaxed the whole time. The entire team worked together perfectly and made my appointment smooth and stress-free. I truly appreciate the care and attention I received. Highly recommend Aspen Dental to anyone looking for a dental office that genuinely cares about their patients!

Fantastic experience: I had 4 teeth removed. The Dr. and the assistant were fantastic. They made it a fun experience. The assistant was dressed as the tooth fairy and the Dr. made jokes. They constantly checked on me making sure I was ok. Overall was a great experience!

Negative experience: I had a really disappointing experience at Aspen Dental. I had to switch dentists due to an insurance change, and since Aspen accepted my plan, I gave them a try. To start on a positive note, the x-ray tech was kind and professional, and the gum measurements went smoothly. The dentist who examined me said everything looked good and didn’t mention any major issues, which was reassuring at first. Things changed when I went to check out. Before that, the hygienist gave me several pamphlets for treatments like dental sealants (which are usually for kids) and sensitive toothpaste, but nothing urgent or necessary was discussed. When I got to the checkout area, I was shocked to be told my total was around $1,500, even with insurance. When I asked for an explanation, I found out they had automatically added multiple sealant procedures I never agreed to. Even after removing those, the remaining cost was over $300 for two cleaning appointments. They said I needed numbing injections and split cleanings because of “sensitivity,” which didn’t make sense given my history. I was told I had to pay upfront for both visits. Later, I reviewed my paperwork and was stunned to see they had diagnosed me with periodontal disease (root scaling and planing), something no one mentioned during the visit. The dentist only had positive things to say about my teeth and none of the pamphlets mentioned this. I canceled the appointments, got my refund, and went back to my longtime dentist. They confirmed that I don’t have periodontal disease, just mild gum recession that hasn’t worsened in years. Overall, I felt misled and pressured into unnecessary, expensive treatments. I would not recommend Aspen Dental.

Fantastic experience: Everyone there was incredible, Sheyla was amazing really attentive, very professional. Evelyn was really great too. They all made me feel welcomed thank you !

Negative experience: I went to Aspen Dental for the first time, and they told me that six of my teeth needed minor repairs. Based on my insurance, they estimated the total cost would be around $580, which I fully paid in advance. However, after the treatment was completed, they charged me another $480, saying that my insurance didn’t cover part of the cost.This was very surprising to me, and when I asked for an explanation, they didn’t even apologize for their mistake. As an international student, this unexpected charge was a huge financial burden. Later, I called my insurance company, and they confirmed that the error came from the dental office’s side, not the insurance.If I had known the real cost from the beginning, I would have scheduled my treatment differently.Felt misleading,almost like a way to attract patients with a lower estimate and then charge more afterward. I definitely won’t be going back there and wouldn’t recommend it to others.

Fantastic experience: Nicolly was the best! She made me feel relaxed and comfortable, an absolute pleasure to talk with plus she enjoys science fiction like me!

Negative experience: Office staff are disorganized, rude, and unprofessional. The dentist tries to get you to admit to as many expensive dental procedures as possible. The dental hygienist, Tien, is good at her job. Read reviews before committing to this clinic.

Fantastic experience: I'm feeling very comfortable after my repair today. I called today with an emergency since I am flying overseas tomorrow morning and got in same day after speaking to Anthony who was extremely helpful and got me in within less than 30 minutes! Miranda was also very helpful today and my repair was done so quick. Evelyn was very kind with helping me get an estimate today. If you need a dentist come to Aspen Dental in Woburn!!! Truly an amazing experience

Fantastic experience: First of all, all the staff was amazing the entire practice from check in, to leaving. I am a new patient and was cared for by multiple staff. However I spent most of my visit with Nicolly ,who explained everything to me in detail so there were no surprises. She was so sweet and made me feel so comfortable. My previous dentist office was extremely judgmental on the condition of my mouth and made me feel bad about myself so I’m extremely happy I made the switch to Aspen!! I wanted to also recognize the support they have as a team as well, I noticed Shea was extremely helpful and supportive of nicolly while she was performing my x-rays. Allie performed my cleaning/maintenance and was so efficient, gentle, and quick! 10/10 reccomend Woburn Aspen !