Epident Lawrence - Randall Davis DMD
Discover a new standard of dental care at Epident in Lawrence, MA, where patient comfort and clinical excellence meet. Founded in 1997 by Dr. Randall L. Davis, our premier multispecialty practice offers a curated experience designed to make dental visits stress-free and enjoyable. We understand that visiting the dentist can be daunting, which is why we have created a relaxing atmosphere complete with modern amenities like Netflix in our smile studios, ensuring you can unwind while we take care of your oral health.
Our team of expert dentists, including Dr. Randall L. Davis, Dr. Jessica Valdovinos, Dr. Rey Mota, Dr. Jennie Kim, and Dr. Ravi Patel, provides comprehensive care under one roof. From general dentistry and preventive exams to advanced specialties like endodontics, periodontics, prosthodontics, cosmetic dentistry, and pediatric care, we address every aspect of your family’s smile. We pride ourselves on utilizing the latest technology, including CEREC same-day crowns, SureSmile clear aligners, 3D CBCT scans, and 3D printing, to deliver precise diagnoses and superior results with minimal discomfort.
At Epident, we believe in building lasting relationships through personalized, transparent care. Our compassionate staff is dedicated to guiding you through every step, from scheduling and insurance assistance to explaining treatment options clearly. Conveniently located at 100 Amesbury Street in Lawrence, we serve the Greater Boston Area and New Hampshire with easy access, ample parking, and weekend hours to fit your busy lifestyle. Experience the Epident difference: advanced technology, exceptional service, and a genuine commitment to your well-being.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-14h
Photos of Epident Lawrence - Randall Davis DMD
Epident Lawrence - Randall Davis DMD: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 283 reviews
Negative experience: Last time I was here to get work done, the dentist (forgot his name, a couple years ago) cut the corner of my mouth with the highspeed drill! Worst pain ever and he barely seemed sorry. I have yet to return back to this place to continue the work necessary. You guys don’t make your patients feel mentally, or physically comfortable.
Fantastic experience: Thank you!
Fantastic experience: Got a great cleaning from Dr. Taha. She was extremely thorough and professional. Highly recommend!
Negative experience: I’m done with this dental practice—and honestly, I should have left sooner. I never see the same dentist twice; there’s constant turnover with new faces every visit. I kept giving them the benefit of the doubt despite several red flags, but I regret that now. A root canal performed incorrectly eventually caused the tooth to fracture and require extraction. Instead of fixing their mistake, they simply refer patients elsewhere for “root canal retreatments” and wash their hands of the issue. They’re also dismissive when patients ask questions about procedures. Do your research before choosing this office. I wish I had.
Fantastic experience: The personal, very profecional, and attentive, the hygienist, very gentle and courtious, my family is very happy More than 10 yrs JL
Positive experience: They have a high rotation of dentists, and theire policies on cancelation of appointments are ridiculous.
Fantastic experience: Been there for years and never disappointed.
Fantastic experience: Es muy importante para el ser humano me ayudo mucho me siento muy agradecida
Negative experience: I come in early for my appointment only to have to wait an hour while people who come in late and show up two hours late for their appointment gets called in before my kids do. Whatever system they have going is stupid and they should correct it. Because how is that I show up in time and have the whole waiting room get cleared out before I get called in.
Fantastic experience: Este es el mejor lugar para el cuidado de tu dentadura y además todos son muy profesionales
Negative experience: Not too good as far as I’m concerned
Negative experience: called for a consult and experiencing pain in my wisdom teeth, person at front desk wasn’t really knowledgeable and said they wouldn’t have an opening until July. didn’t ask me if it was an emergency or give me any referral to get seen by someone just for a consult!!
Negative experience: This is the worst possible dentist office you can go i recently went in for a filling and they left my root canal open and ask me to come back and see a specialist. After waiting 3 weeks with an open root canal (a whole in my tooth)that they made in order to stop a cavity, and decay if that’s even true or necessary I received a call and it said this is your dentist we are calling because we want to change your appointment from Sunday at 12:00 to 11:30 on Monday and after all of this they said I wasn’t able to go to the office because I broke the appointment. Terrible place to get your teeth fixed
Fantastic experience: Good care and nice help
Fantastic experience: Excelente muy profesional buen trato
Fantastic experience: Good reminder of appointments. Marielis is very nice and professional.
Fantastic experience: Excelentes atenciones!
Fantastic experience: I received excellent care. All staff members are caring. Wonderful practice.
Fantastic experience: Bien gracias
Fantastic experience: My experience from start to finish was amazing. Friendly and kind staff from the receptionist to the dentist 100% recommend..
Fantastic experience: Always a great experience at Dr. Randall’s office. The staff is very pleasant and very efficient at what they do. I’ve been a patient of Dr. Randall’s for over 20 years. Wouldn’t have it any other way.
Fantastic experience: Great clinic. Excellent costumer service.
Fantastic experience: Very personable. Gave me direct attention to my concerns. I would recommend him and his team!
Fantastic experience: BUEN EQUIPO DE MÉDICOS Y DEMÁS PERONAL, TRATO MUY ATENTOS
Fantastic experience: The dentist that my son had was great! Everyone was so kind!
Fantastic experience: Fue muy buena el asistente y la doctora excelente
Fantastic experience: Awesome people work there. I truly recommend this place.
Fantastic experience: Hi this is Maria Pereira I just want to say that I have the best experience with Doctor Ford and Carla I am very happy. Thank you so much !
Fantastic experience: Excelent treatment by the stuff and great work by the doctor I am very please and highly recommend the service!!!
Fantastic experience: This is such a great place they treat you with respect.
Fantastic experience: The experience was good so far. No complaints.
Fantastic experience: Como siempre muy buenos y amables
Fantastic experience: My experience there at the doctors was very good coming from New York it was a good experience here in Massachusetts Dr Davis it's very good
Fantastic experience: excellent the staff was very cordial and very attentive. I loved the way they treated me. 10 stars.
Fantastic experience: I have been going to them since I was 6 years old they are the only dentists I trust
Fantastic experience: Great professional services accompanied with knowledgeable kind office staff
Positive experience: Location is little far but service was very prompt and doctor Mabi was very good I was having problem since many days but he identified the problem right away.
Negative experience: I wish that I could give them 0. I didn't even visit this office today, I canceled my appointment. From dentist to staff lacking of total professionalism, and very rude. I had Arnold top for almost 20 years, so did my mom and sister, sadly he retired. I was recommended dr. Davis as an option, oh my I have regretted this decision. I went for my cleaning, I just got my teeth blush and shower on my face. When the dentist came to check me out, I tod her how I felt, she didn't pay much attention , then she said that everything was fine. I asked the front desk if I could cone back, and have someone else to do the cleaning, and their answer was they had a staff shortage, and that I must likely would have the same one
Fantastic experience: The place is very clean. The dentist are very friendly and are knowledgeable.
Fantastic experience: On time, clear expectations and explanations, no pain.
Fantastic experience: I had a very nice experience
Fantastic experience: Very pleasant and kindness Staff.
Fantastic experience: The staff are really nice . The woman who did my cleaning was so sweet , gentle and very friendly . My overall experience everytime I go in for a cleaning is always a good one ❤️
Fantastic experience: Nice place
Fantastic experience: The best service, as always. Very friendly and professional staff. Thank you.
Negative experience: Updated:they are even worse now, I dont know why they keep taking in patients if they don't have staff. My 18 years old is in hospital because of them her front tooth fell out and they can't do anything as emergency as I've experienced myself too even when my fillings fell the day after doing them no appt to actually do anything and they never did and when ask for records or info its always wrong and took a year but i was able to change dentist and they fixed the same day and told me how wrong this place were in the info they gave me after 3 consult visits on the same tooth but my girl shes 18 so couldn't handle it. The front staff is ok but there is a lot of work they need to do about their organization, and information and comunication with insurance companies. They do not have enough staff or dentist that can actually do more than a cleaning. The few they do have can only come for a day or two a week. There is 6 month wait for just something as a simple filling. I just took my daughter for a root canals re-treatment that was caused by their lack of taking care of it within the month after initially started and they could even tell me when a next appointment would be available as they said they do not have a schedule. I think they have too many patients for the short amount of dentists and time they could put in.
Fantastic experience: Excellent service
Fantastic experience: Love the staff!!
Fantastic experience: I really enjoyed the service quick and fast and the results was exactly what I expected.
Fantastic experience: Knowledgeable and friendly staff. The dentist and hygienist always take time to listen to your concerns. They give you the appropriate feedback and helpful instructions to improve your oral hygiene and health.
Fantastic experience: Dr. Davis and Staff are Excellent !!!
Fantastic experience: I chipped a tooth and called to see if I could get in. This was on a Saturday, they said they could take me Sunday to at least see what needed to be done. Not only did they take me in on a SUNDAY! They fixed my tooth that day. Thanks to everyone who works there. You guys are great.
Fantastic experience: It was a last minute appointment and it went very smoothly. Jessica and everyone in the front as well were very friendly and helpful. The doctors and the assistants were able to explain everything very thorough about everything involving my appointment. 10/10 recommend ✨
Fantastic experience: Dr. Hill was very pleasant and comforting when speaking. She went over what she was going to do prior to doing anything. She made me feel very much at ease.
Fantastic experience: absolutely an amazing team that makes you feel comfortable !!!!
Fantastic experience: They are very professional. Both my mother and I go to them. And they treat us very well.
Fantastic experience: Dr, Hills is so decent and loves helping her patients and gives the opportunity for her patients to express themselves if they have any discomfort, she always does her best to make her patients feel comfortable while checking teeth,even while fixing any cavities As well the staff on the front desk they are very nice!
Fantastic experience: I have been going here all my life, they have always been kind to me and helpful too!
Fantastic experience: Both dentists were professional and calming
Fantastic experience: Staff was very helpful and the doctor was like visiting a family member she made you feel welcome
Fantastic experience: Dr. Hill is the best! She always make me feel at ease. I hate going to the dentist and she always makes me feel comfortable. Eric is a great hygentist. Thank you for always taking great care of my teeth.
Fantastic experience: I would recommend this place for you and your family. Great staff, very friendly and attentive.
Negative experience: Poor customer orientation. So many Doctors but nothing really gets done. Everybody give different opinion.
Fantastic experience: I usually see Dr. Hills and she is the best dentist I ever had. She is very professional and cares a lot about my dental health. The exam is very thorough and gentle. Dr. Hills is also very warm and caring and always treats me like family. I refused to see anyone else.
Fantastic experience: My husband was a new pt. They booked his appt and got him in quickly. Dr Hills was awesome! The office staff is super friendly and was very helpful when speaking to them by phone (3x) as well as in the office.
Fantastic experience: So far I'm very satified with the attention of the perssonel, very open to questioning and knowlegeble of everybody's responsability, and overall very professional. Thank you all.
Negative experience: Disappointed
Negative experience: The worst place to go. They have absolutely no respect & while waiting for them on the phone for several minutes they told me at this point it’s too late to continue my appointment. Beyond heated, the doctor shrugged his shoulders like it was no big deal. Been coming here for 15 years, despite quite a few years while having braces; come back to a crew of people who are trash. Completely all set y’all are THE WORST PLACE
Fantastic experience: Excellent and very professional experience as always!
Fantastic experience: I’ve been going to this office since I was little..over 10years and they do an awesome job.
Fantastic experience: Súper satisfechos un buen trabajo
Negative experience: I have not seen the same dentist in this group in the last four or five visits that I have been there, therefore I have not established a good working relationship with anyone that knows my chart well. It seems to be a practice of revolving dentists available on inconsistent and different days. I've always gotten reactive emergency care rather than proactive care to make a plan for positive dental health to prevent any possible problems. I have not been satisfied with the quality of care, treatment, education or communication. I've had the same fillings replaced by this group several times, rather than had a competent doctor suggest alternative options. I will not go back and do not trust the quality of their care. I have found another dentist that provided me with information and options in ONE office visit, to take care of a possible root canal and filling, than I have had with the last four appointments with Dr Randall's office. I would rate their overall quality and competence as poor.
Fantastic experience: The Puerto Rican dentist gave me the best customer service ever. She educated me, she was nice and patient. She did an awesome job on my cleaning. I cannot wait to see her in 6 months. Thank you so much!
Positive experience: Everything was very professional.The one who took care me (Liz) was very kind and patient.
Fantastic experience: I'll follow up once all the work has been done. But as of now Dr. Sanjay Talluri is professional, understanding and one of the best dentist I've seen in 40 years.
Fantastic experience: So far every experience I've had there has been a great one
Fantastic experience: The level of professionalism is a 10
Fantastic experience: My Kids grew up going to this dentist as well myself wish he was in new Hampshire great place
Fantastic experience: The best dentist in town Ben going there since I was 2 years old the best
Fantastic experience: Very clean professional loving caring I can keep going they’re amazing I am front desk very professional and very helpful and DMD pc L Davis thank you so much for helping me and making sure I get the proper care very clean place very nice ♥️
Fantastic experience: Our children have been going to Randall Davis all for over 10 years, always a good experience, thoughtful staff. We love them.
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