Dental Care at Estrella Crossroads
At Dental Care at Estrella Crossroads, located in Goodyear, AZ, we provide comprehensive dental care for patients of all ages. Our friendly and compassionate team of dentists is dedicated to improving the dental health of our community. Utilizing advanced technology and extensive experience, we ensure that every visit is as effective and comfortable as possible.
We believe that every smile is unique, which is why we offer personalized care solutions to help you achieve optimal oral health. Whether you need preventive care or specialized treatments in cosmetic dentistry, we are here to assist you in reaching your dental goals in a welcoming and friendly environment.
With a focus on patient comfort and service quality, we invite everyone to experience the dental care they deserve. Contact us today to schedule your appointment!
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 7h-19h
- wednesday: 9h-17h
- thursday: 7h-19h
- friday: 8h-17h
- saturday: (closed)
Photos of Dental Care at Estrella Crossroads
Dental Care at Estrella Crossroads: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 309 reviews
Fantastic experience: Great dental office. I had 2 teeth extracted. I walk out with no plan. The dentist and his assistant weee wonderful talked to me through the whole procedure and made sure I was comfortable. I give this place 5 stars and will go back
We appreciate your feedback as we strive to provide excellent experiences.
Fantastic experience: Staff was very pleasant and helpful. At this point, I am glad that I chose this office for my care (will see how I feel once they start with the actual care).
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Fantastic experience: Izzy did my cleaning and she was very professional and caring. Dr. Dong came in went over my x-rays and explained what I needed done. He seems very nice and caring. I am very happy I chose to come to this office.
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Fantastic experience: Excellent customer service
Our patients mean the world to us. Thank you so much!
Fantastic experience: “Aloha”! “The Staff here is very ‘Efficient’ and are very ‘Helpful’ plus They are All so ‘Sociable’ too”! “Izzy” is one of their ‘Dental Hygienists and She helped Me with All of My Dental Cares and ‘Concerns’ “! She did My ‘Dental Cleaning’ ‘2X’S’ so far and Her ‘WORK’ is ‘Excellent’ and She is very ‘Meticulous’! She also made certain that I was always ‘Comfortable’! “Thank You,” Dr. Thomas and Izzy and Dental Care At Estrella Crossroads”!
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Fantastic experience: My hygienist was thorough, gentle, and communicative.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The team here has done an exceptional job even with just my first appointment! I feel comfortable and confident in this practice and how they care for their patients, thank you!!! (':
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Fantastic experience: I can’t say enough great things about this dental office! From the moment you walk in, you can tell they truly set themselves apart from other practices. The staff is incredibly welcoming, professional, and genuinely cares about making every patient feel comfortable. What really impressed me is how involved they are in the community through events and outreach. It’s refreshing to see a practice that not only cares about smiles, but also about the people they serve. They go above and beyond traditional dental care by offering new aesthetic services as well, such an amazing added touch! Highly recommend!
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for your review!
Fantastic experience: Friendly, calm office. Staff are great, knowledgeable and very accommodating to our needs and schedule .
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Fantastic experience: Very professional and organized. My hygienist was excellent and staff are so friendly!!
Thanks! We love our patients!
Fantastic experience: Front desk staff 10 out of 10!! Friendly, fast, and always available when you call. Facility is clean and welcoming. My dentist and the other staff are pros!! I've struggled since I was about 5 with a very real fear of the dentist. To the point of anxiety attacks. This is the place that helped me overcome that fear and I'll forever be grateful!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Dr. Dentist had me looking like new in one visit!
Thanks! We love our patients!
Fantastic experience: Everyone is professional, yet friendly and personable. They take the time to go over details with you and offer options.
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: Everyone is nice in the office and I didn’t have to wait long. The receptionist was also very helpful to my husband and printed out the paperwork we needed
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Negative experience: Do NOT use this dentist! Let me start by saying the dentist was nice but the office staff left me wanting. 1st, we scheduled appointments for my wife, my daughter and myself at separate times so one of us could chaperone my daughter. Upon arrival, the staff really tried pressuring us to all be seen at the same time (which would leave my daughter unchaperoned). My wife refused and one of the staff members started getting loud and rude with her so I stepped out from getting my x-rays to quell the situation. Took some doing, but the staff relented and my wife and I were able to swap off chaperoning our daughter. Then, they said my daughter needed sealants and my wife asked if this was covered by insurance. They said yes. I overheard this and said I needed them to check again because she'd already had sealants a few years ago and I was almost certain that insurance would not cover a second time so soon. They insisted they double checked and our insurance said it would be covered. Against my better judgment, I relented and agreed to the sealants. Lo and behold, we got a bill from this dentist...and wouldn't you know it, insurance did NOT cover the procedure. I called in the hopes they would waive the charge as we had been assured it was covered. NOPE! They refused to waive the charge. And had the gall to say, "I'm sorry, you can pay via the link provided..." At that point, I cancelled my future appointments with them. I will NEVER use this office again. And I do NOT recommend this office to even my worst enemy.
Thank you for reviewing our office, Eric Gray. We strive to deliver the highest quality dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. If you have any specific concerns or would like to share more information, please contact our office directly at (623) 267-5630, and we’d be happy to address the details of this review with you. Your input helps us grow and improve.
Fantastic experience: The staff was great very professional highly recommend
Thank you for reviewing our office!
Fantastic experience: Great service. If you are a person who is afraid to go to the dentist this is the place to go. The staff is very kind and patient.
This feedback means the world to us. Thank you!
Fantastic experience: I had the best client care experience. My hygienist,Carmen is very professional and kind. My day at the dentist was so fantastic, that I am looking forward to my next appointment
Reviews like this motivate our team every day – thank you!
Negative experience: I wasted a significant amount of time here yesterday. A family member recommended this office to me and even sent a flyer advertising a discount on Invisalign and teeth whitening. As a new patient, I expected a cleaning and a full consultation, but none of that happened. Instead, they spent almost two hours taking photos of my teeth on tablets and doing X‑rays. The person assisting me seemed inexperienced—multiple people had to come into the room to help her retake photos. I saw the actual dentist for less than a minute. He asked what my Invisalign goals were, but by that point I was already frustrated because the assistant had told me I wouldn’t be getting a cleaning at all. I took a day off work for this appointment, and it felt completely wasted. When I mentioned that I was new and thought I’d be getting a cleaning, the dentist brought someone in to quickly look at my teeth. They told me I would need a cleaning before starting Invisalign. He left to check if someone could do it that day, and I was under the impression it would be taken care of—until he came back and said, “We’re sorry, we couldn’t do it. Did they already get you scheduled?” No one had. The final straw was having to wait for two people to return from lunch just to get an estimate for how much everything would cost. For the amount of money patients spend at the dentist, you’d expect more organization, communication, and basic care.
We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; We value your feedback and will share the details of your review with our team.
Negative experience: Office Staff and dentist seemed nice enough, but they did two crowns side by side. I believe only one was needed, but Dr. Dong and his staff told me that my insurance coverage was over $4,000, so mightaswell have them both done. They also said I needed about 15 more procedures, which, I suspect, is just a way to get more out of my insurance company, which is Medicare. But the absolute WORST is the procedure itself. I am very pain tolerant... never use novocaine or any other pain suppressant for any procedure, so you can see I'm pain tolerant. BUT, I have NEVER, EVER had so much pain in my life for the past two months as I have had with my bite after these crowns were cemented in place. After the crowns, my bite is all wrong and causing so much pain every time I chew. When they were checking my bite, I told them SEVERAL times that they didn't have to take any more off the crowns... that my bite was fine; however, they didn't listen to me and insisted that they needed to file more off. The new crowns don't even come down to my other teeth, so there's no chewing on that side... they don't connect. So it is all going to my other side to chew, etc. I'm very terrified to go back because as I've been telling everyone, would you go back to a mechanic who screwed up your car to have him/her fix it? I'll try to find another dentist who is better than this place, but I'll have to pay all over again out of pocket because they used up all my insurance! I would NEVER recommend this dental place!!! They should offer to fix this free of charge because it was their mess that they need to fix.
Thank you for your feedback. Our team is committed to providing excellent care for all patients. Please call us at 623-267-5630, and a member of our team will be happy to speak with you. Thank you.
Positive experience: Staffs are very professional and cordial.
Thanks, we appreciate it so much!
Fantastic experience: I have had my share of horrible and mean dentists in the Goodyear area.. But this dental office, Dental Care at Estrella Crossroads have extremely kind, compassionate staff. I am so impressed by them!They helped me understand what they needed to do for my teeth and comforted me so much it made me cry.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: They have the friendliest staff known to mankind. I recommend them to anyone who needs a new dentist!
Thank you for reviewing our office!
Fantastic experience: Dr Thomas at Dental Care At Estrella Crossroads is simply the very best dentist I have ever had! He replaced four crowns with underlying decay and did so with no discomfort to me. He explained my options clearly and helped select the crown color best suited to my natural teeth. I highly recommend him for all dental needs! His office is welcoming with all the hi- tech tools used in modern dentistry. The staff is extremely helpful. My Medicare Advantage plan was also accepted so my costs were negligible!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I moved to AZ a couple of years ago and was looking for a dentist office similar to the one I had where I am originally from. I went to a couple of different dentist offices but didn’t feel comfortable. I came across Dental Care at Estrella Crossroads and figured I’d give them a try. I am very happy and feel right at home. It’s like having an extended family!
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Fantastic experience: I was pleasantly surprised at how well the entire experience went, with the cleaning and exam. It started with a 15 minute front desk discussion prior to accepting them as my “tooth place”, because I had been poorly cared for at a previous facility, and did not want a repeat at whatever new place I chose. Carmen was the hygienist (tooth cleaner). She handled both the work part and the explanation of each area like the professional she is, with an excellent manner and confident hands. Julie was the doctor who examined me. Also a pleasant surprise. Great manner and excellent communication of different “mouth” possibilities (I don’t need much, but it’s good to know things that need addressing). Lena handled the “before and after” from the front desk. Despite my initial concerns, she never wavered in her presentation of the great experience I would (and did!) receive if I allowed the appointment to proceed. I’m glad I did
Thanks! Have a wonderful day!
Fantastic experience: I appreciate the knowledge and understanding the team has. Definitely helps that their hospitality is warm and the conversations are always pleasant and welcomed. I look forward to my next visit. Thank You, Team!
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Fantastic experience: The staff and my experience at Dental Care at Estrella Crossroads was an amazing moment the staff was very courteous and friendly and went above and beyond to assist me in my dental needs in this season amen. Thank you Dr. Dong, Carlos, Monique, Layla, Kelly, and Michelle, and dear sweet Alley. So have a blessed rest of your year Jesus loves you and get ready The Bridegroom is coming God's got this!!! HALLELUJAH PRAISE IN THE MIDDLE OF IT BECAUSE HE'S WORTHY OF IT ALL WHOO HOO GOD IS AND WAS AND IS TO COME. ARE U READY???
Thanks so much!
Fantastic experience: Friendly staff and I was most impressed with the wonderful woman who is their insurance specialist. She crossed the t’s and dotted the i’s and left no stone unturned when it came to dealing with my insurance provider.
Thanks, we appreciate it so much!
Fantastic experience: I enjoyed my time at Dental Care at Estrella, Friendly and caring. Very Professional
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Negative experience: I would not recommend this place. My husband had an appointment today at 4pm. He arrived 15 minutes early as instructed to complete paperwork. Upon arrival he was informed that the hygienist had left to pick up her kids and would be back at 5pm and he was asked if he wanted to wait. If you have appointments scheduled why is anyone leaving the office. It's completely unprofessional and unacceptable. My husband was asked if he wanted to reschedule but we will not be brining our business here. If something comes up and you can't honor people's scheduled appointment a common courtesy is to call before they waste an hour driving to your establishment. Wish I could give zero stars.
Fantastic experience: What an amazing staff and specialized care! I took my dad, who has dementia, to this dental office for an extensive teeth cleaning. The staff, from check-in, all the way through to when we left, (which, by the way was over three hours because of his condition) was absolutely exceptional! Everyone treated my dad and myself with over and above compassion, care, and gentleness. I couldn’t rave more about them! He was a very difficult case, since he doesn’t understand commands, and his mouth was painful. Yet, everyone rallied to lend a helping hand and our hygienist, Carmen persevered the 3 hours with grace, compassion and excellent care! Shout out also to front desk, Lena, dentist Julie, and two other hygienists who assisted throughout, Margarita and Kelly!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The staff is professional. They make you feel comfortable. I highly recommend them for your dental care.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: The staff at Dental Care at Estrella Crossroads is incredible! My elderly father (who has dementia) was cared for today by Carmen, dental hygienist, and Dr. Julie in the most loving, patient and gentle way. The entire staff, including Lena, Kelly, Margarita and others went above and beyond to take excellent care of my dad. My sister brought my dad to the appointment with me and both of us were highly impressed with the kind and thorough care that our dad received. Thank you to all the dental staff who made us feel very cared about and like family!
Thanks so much for your positive feedback!
Fantastic experience: Extremely friendly staff! Have been going for about two years. :)
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Amazing Staff! Leaving very satisfied. Dr Denis, Michelle and Lena are so sweet❤️,Will be back! Great office!
Thanks, we appreciate it so much!
Fantastic experience: Best cleaning experience I have ever had. Kelly is the best dental hygienist I have ever had. State of the art equipment and techniques. I am referring all my friends and family.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Everyone at Dental Care at Estrella Crossroads is friendly and makes you feel comfortable.
Thank you for your review! We hope you have a great day!
Fantastic experience: I had a tooth extracted today and Dr Julie and her assistant she had today (I can’t remember her name!) were amazing! This was probly one of the best experiences I’ve had at a dental office! Thank you for all of your kindness from the moment I was greeted by the receptionist to walking out the door.
Thanks, we appreciate it so much!
Fantastic experience: Izzy is the best. She always make sure the customer is comfortable and always willing to help. She is super friendly and really gets to know her clients.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: I had an examination and teeth cleaning done on May 9 and my hygienist Trina did an outstanding job. Her and Dr Dong went over my x-rays with me and pointed out what treatment(s) they recommended. They were very professional and did a great job.
Thank you for your review! We hope you have a great day!
Fantastic experience: Everyone was so nice and took care of all my needs and questions and I would recommend others to go there.
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Fantastic experience: I like this dental office mainly because it's close to my house, but they really do care about our dental health.
Thank you for reviewing our office!
Fantastic experience: Great service and very nice the staff really professional.my wife has a different dentist she will also be switching to this dentist
Thank you for reviewing our office!
Fantastic experience: Hands down the best dental place I've been too!! To caring about you not making you feel like a POS about your teeth.
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Fantastic experience: Dental Care at Estrella Crossroads doctors and staff are awesome! They care about you and your overall health; not just your teeth! Izzy cleaned my teeth. She is friendly and professional. Made me feel comfortable and explained everything she would be doing. Love this dental practice! I highly recommend this dental practice!
Thanks! Have a wonderful day!
Fantastic experience: The staff were very friendly the dental hygienist carlos and doctor dennis were amazing. Took care of my needs and were very caring.
Thank you for your review! We hope you have a great day!
Fantastic experience: All of the staff here are so nice and welcoming! From the front desk to the back with the Dentist. All so nice. I’m usually very paranoid and scared of dentist but they really made me feel at peace. 10/10 recommend!
This feedback means the world to us. Thank you!
Fantastic experience: The Dental Hygienist , Isabella Soung was very nice explained things has she was doing them and listened and answered all my questions and so did Zachary Coleman,Thank you so much I appreciate all what you did for me.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: This is a full service dental practice. The staff is very friendly. They accept a large number of insurance plans. The doctor is personable and gives painless (mostly) shots! Great technical skill in the opinion of this senior citizen.
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Fantastic experience: Excellent experience, and care at this dental office. Thank you especially to Lena, Kelly, and Stephanie. Lena is a GREAT patient advocate, and super knowledgeable.
Thanks! We love our patients!
Fantastic experience: I was extremely pleased with the gentle care that was provided by The dental hygienist in the service of cleaning my teeth at Dental Care of Estrella Crossroads. The Dentist gave explanation of what was needed for future care of my teeth consistent with what the dental hygienist had shared. Thank you for the patient care provided!
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Highly recommend this place! I will be the first to say I’m not a fan of dentist at all and was terrified to go but the whole office was great! From the front desk ladies to the assistant to the Dr and everyone else in between were top tier!! I wish more businesses had employees that smile and had great customer service skills like this one.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: This dental group is so great! Very professional and took time to do a thorough job with my cleaning. My husband is getting Invisalign with them and they’ve been so great about scheduling around his work schedule and excellent with communication! Thank you!
Thanks, we appreciate it so much!
Fantastic experience: Nice place, with cutting-edge technology, friendly people, always willing to help, excellent service, and they also speak Spanish. Their prices are average, and their work is excellent.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Mahalo What Great groups of people at Dental Care Estrella Crossroads! So true! Hygienist Stephanie gave wonderful attention to my teeth! The front deck, Lena had my back in so many ways!! As well as Monique!!! Ill be back to talk story.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I haven't been in a dentist's office in years, Kelly & Lena are amazing dental hygienists, my visit at dental care was very easy going they made sure I was comfortable very easygoing, and my teeth are soooo beautiful I can't stop smiling I really don't like making reviews, but when you have results like this it make you feel like you want to tell the world, thanks for giving me a beautiful smile again Dental care, I'll see you in three months.
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Negative experience: Just terrible service, I called three different times to have someone look at a claim that was never resolved from a cleaning I received back in March and they said they would contact my insurance and get back to me yet never did. They are overpriced and expensive with all of their services, never get back to you on anything regarding your bill. So if you like a nice expensive dentist then this is the place for you, just look at their fancy pens and lobby.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 623-267-5630. Thank you.
Fantastic experience: No complains ! Staff were all amazing. Thank You for the free service. Definitely thinking of coming back.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: The dental hygienist was very helpful in treating the crown applying the necessary chemical to help with the inflammation..
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I love it here. The staff is so efficient and friendly. They truly care for the comfort of all. Being in my 96th year they do all they can with best technolgy to give me comfort and care. The Dr's and hygenist are sao caring and truly want what's best for me.
We love seeing these reviews! Thank you!
Fantastic experience: I schedule myself every quarter for teeth cleaning and the Registered Dental Hygienist, Isabella Soung, is a true professional. The staff and of course the dentists are also great.
Thanks! Have a wonderful day!
Fantastic experience: Best dentist experience to date! Lena and Stephanie were so nice and professional. Definitely recommend
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Everyone is super friendly. From everyone in the front desk, assistants, and Dentist they make you feel welcome. Best dental experience I’ve in a long time. Dr. Dong is super nice and always makes sure I am in no pain during all procedures. They have great communication and always great at reminding me on my appointments or if there are any delays or earlier openings. Definitely recommend coming here.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Dr. Thomas and Carlos were great. Keep up the awesome customer support guys.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Thank you for all the courteous care with my dental needs. I was so pleased with your professionalism, answering all my questions, and the promptness of getting all my dental work done. Again, Thank you!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The staff, technicians, and Dentist are very friendly, knowledgeable, and accommodating. I am happy that I was one of the earliest clients when the office first opened!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Love love love DC@EC!!! Clean & modern facility, friendly greeters, and state of the art tools. Kelly is so down to earth and calming that during exams I am able to drown out all the whirring and buzzing of the tools Love how straight forward the doctor is, the flexibilty, and how joyful everyone is during the entire process Would definitely recommend.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Absolutely the best Dental Office ever in my 80 years!! Excellent- Really first class, respectful, courteous & everything else!! Especially Isabella, the Hygenist that cleans teeth.
Fantastic experience: Everybody there including the dr was very nice and it was a very clean office they were so kind and friendly and it was an overall great experience
Thanks for reviewing our office!
Fantastic experience: Great office. Both doctors are very professional. Great staff and my appointments have always been on time. Highly recommend this practice.
We love seeing these reviews! Thank you!
Fantastic experience: The front desk ladies are wonderful and helpful and the dentists and staff are very thorough I love this facility. I started taking my son here as well as myself!
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Fantastic experience: LOVE this dentist office! Super friendly and great dental care ♥️
We really appreciate you taking the time to leave this review. Thank you!
Negative experience: I recently had a cavity treatment and had to wait a while in the room. During the treatment, I felt a slight pain in my lip. When I got back to my car, I was surprised to find that my lip was cut and bleeding. I understand that accidents can happen, but a simple explanation from the doctor would have been helpful .
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Negative experience: I just went in to get a crown glued back on. They told me it would be an initial office visit of $58. Then they started taking x-rays. I asked if that was included in the initial visit. They said yes and then an office person came in and gave me a procedure paper to sign which stated it was going to be $150. I told her that I was told 58 and she said this was to cement the crown so when I went up to pay it ended up being $208 but nobody told me that when I signed the paper so I was very upset that I was misled on what the charge was going to be for that visit. I feel like I could have gone anywhere else and I wouldn't have charged me that much. I will not be going back.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: ***Sorry this review is kinda long but it's mainly for extremely anxious people who are afraid of the dentist office / may have fear of pain*** I needed not one... but TWO teeth pulled!! Dx The day of my consultation they went over all the treatment plans & let me choose what I wanted to do.. I freaked out & kinda teared up (embarrassing at my grown age) but they comforted me & helped me feel more at ease. The day of the procedure they gave me all the medicine I needed to feel relaxed and calm as possible. They kept me informed like what they were doing, how long it will take, & everything about post-op care. Most dentists won't work on you if you're that anxious but this dental office made sure I felt safe, comfortable, & actually listened to my questions/concerns. On top of everything I didn't use any dental insurance but it was the cheapest option for me in Goodyear, AZ. Thank you to Dr. Thomas & his team for being so amazing! (': I will keep returning here for future appts & will refer this place to everyone.
Our patients mean the world to us. Thank you so much!
Fantastic experience: From the front staff to the dentist and especially our girl Kellie ! we love Dental Care at Estrella Crossroads !
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: Very aggressive on treatment options. Get you in for first visit and only do trays then have you come back when they have more time to do treatment. Front office very robotic when entering. Mixed feeling about this place
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Positive experience: Staff was great. However, I wish they would indicate how much time is needed for first appointment. Even though I thought I gave myself enough hours it was not enough so it resulted in me having to schedule an additional appointment. Otherwise my first experience was great.
Thank you for your review! We hope you have a great day!
Fantastic experience: From the minute I walked through the door, I found myself so comfortable. This was my first visit. Within a few minutes I was called into a room by Trina. Trina was professional and friendly. She was excellent in explaining what would be done during my exam and teeth cleaning. I look forward to seeing her again for my next cleaning. This is the place you want to go for your dental care. They are located in a great area easy to spot from the road.
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: This place is a breath of fresh air for anxious and sensitive folks like myself. The staff -- from the front desk receptionists to the hygienists and doctors -- are some of the sweetest people you'll meet. They are compassionate, understanding, and explain every step of the way with kindness and knowledge. I recently received my first cavity fillings and got a little overwhelmed during treatment, but they didn't hesitate to pause the procedure, sit me up, and give me a moment to gather myself. If you've been putting off dental work due to negative experiences in other offices or due to general dental anxiety, I beg you to give Dental Care at Estrella Crossroads a try!! For as long as I live in the Goodyear area, I will always go here for my dental care. <3
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Negative experience: WARNING: Do not go here. Went here because I had a tooth infection that was causing severe pain and run the possibility of the infection getting to my brain. Went to the emergency room the night before and they said that I need to remove the tooth ASAP and that the pain and my dehydration from not being able to eat and drink anything was probably causing my blood pressure to rise. I was told that the dentist would not pull the tooth because he was worried about working on someone with high Bp and he didn’t have time for complicated procedures, he had too many customers. They sent me away without doing anything for me and told a sick and dying person to go somewhere else. What kind of medical facility does that? They even made me take all kind of expensive x-rays knowing that they had no intention of working on me. They wasted my time , caused me to suffer unnecessarily, and I almost died. What happened to the Hippocratic Oath? These people play nice but it’s all fake, don’t be fooled, they only want your money they don’t care about you.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Negative experience: If they keep your scheduled appointment then the whole place is very average. I’ve had 2 appointments rescheduled which is very inconvenient for someone who works full time and moves my schedule around just to be there. Especially when they told me how I need to urgently do something about my tooth to just push back the appt the day before.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 623-267-5630, and we’d be happy to discuss the details of this review with you.
Fantastic experience: The best dentist in Arizona hands down. Everyone is as super friendly and very attentive. I will definitely be returning to get my teeth cleaned with ms.song.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Carman was pleasant, professional, and did a great job cleaning my teeth. I appreciate all employees for their professional approach, friendliness and services.
Fantastic experience: I absolutely love Dental Care at Estrella Crossroads! I was able to get an appointment within a week, they have extended hours, and the staff are both friendly and helpful! Not to mention, they offer a variety of dental services. If you are looking for a new dental office, this one is perfect!
Thank you for reviewing our office!
Fantastic experience: I can’t say enough great things about Kelly! She’s hands down one of the best dental hygienist I’ve ever had. She’s not only gentle and thorough with cleanings, but also incredibly kind, patient, and informative.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I just had my first appointment at Dental Care at Estrella Crossroads. The care and concern for my comfort and minimizing pain was very much appreciated. I feel confident that my future visits will be met with the same professional care as my first.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Very nice experience great people and the Dentist was amazing. If you're looking for a good and friendly place I would definitely recommend them
Thank you very much!
Fantastic experience: Recently moved to the area and needed a new dentist. I’ve visited twice now and both times were a good experience! Everyone is friendly and the building is very clean and well taken care of.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Very friendly congenial staff made going to the dentist a pleasant experience. I. would highly recommend them to anyone looking for a dentist.
Thank you for reviewing our office!
Negative experience: Went there on an "emergency" basis to have a crown re-cemented(although I had to wait a week for an appointment). I specifically told them NOT to bill my insurance, and that I wanted to pay out of pocket. At the front desk, I was informed that there would be a mandatory charge of $50 for an xray and exam, and that I would be informed of the total price before the re-cementing. After the xray and exam, someone came into the room and told me that the total charge would be $99 out of pocket. I again told her that I did not want my insurance billed. The crown was re-cemented, I paid the $99, and left(this took 2 hours, as the dentist was going from room to room). Last week I received a notice from my insurance that they had billed $145, and been paid $103. I called and asked for a refund of $99. Had to leave a message. Received a call this morning saying that there would be no refund, with some convoluted reason. I think you call this "double dipping".
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 623-267-5630. Thank you.
Fantastic experience: Doctor, assistant and staff was incredibly helpful. It’s always great to go to a place and be greeted and treated with respect and not like a number. Thank you
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: I was referred to them by my dentist for a root canal. I received Excellent service. Greeted with Friendly staff. I enjoyed my experience so much, that I decided to stay as a permanent client with this office going forward. they welcomed me with this adorable gift! Can’t wait to have my regular cleanings & checkups with them.
This feedback means the world to us. Thank you!
Fantastic experience: I went into the office with an abscessed tooth. I also had trouble with the paperwork so was crabby. This office staff was amazing. To a person, they made me smile, laugh, and feel better even before I saw Dr. Dong who was also awesome. The care was excellent, and the treatment was explained in a way that even I understood. If you actually want to have a good time at the dentist AND get great care, this is the place to go. I highly recommend.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: I have a lot of dental anxiety, but i started care with this group. It was because of the wonderful doctor and staff that I made it through without a lot of anxiety. Give them a try. You won’t regret it!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I love the atmosphere. Everyone was very friendly. My hygienist was Isabella Soung and she is professional and nice. Went there for a check up and a quote on Invisalign. The whole experience was superb. I would recommend this place to anyone.
Thanks! We love our patients!
Fantastic experience: My sons were seen Thursday by Dr Dong. The front office staff was super kind. Carmen and Izzy were great and made my kids feel comfortable and at ease. Dr Dong explained things thoroughly. I will recommend them to all of my friends and family!
This feedback means the world to us. Thank you!
Fantastic experience: Friendly, professional, thorough. My introductory examination and cleaning was also reasonably priced - ask when they'll have an introductory special running again!
We love seeing these reviews! Thank you!
Fantastic experience: Very nice group of people and very thorough with the X-rays and cleaning. Very gentle I definitely recommend this place Denist was very friendly and I liked him.
We really appreciate you taking the time to leave this review. Thank you!
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