Metro Dental

8500 Annapolis Rd #209, 20784, Greenbelt

Metro Dental is your go-to choice for dental care in New Carrollton, MD, offering an inviting environment that feels more like a luxury hotel lounge than a dental practice. Our dedication to patient comfort is unmatched, providing advanced technology and sedation options for those who experience dental anxiety.

Led by Dr. Lynn Andoseh, who is among only 7% of dentists nationwide awarded a fellowship from the Academy of General Dentistry, our expert team provides a comprehensive range of services, from general dentistry to cosmetic enhancements. Whether you need a simple cleaning or more complex treatments like implants and crowns, we are here to take care of your smile.

Moreover, with flexible payment plans and acceptance of most PPO insurance, we make dental care accessible for everyone. Book your appointment today and experience the Metro Dental difference!

Opening hours

  • sunday: (closed)
  • monday: 8:30-17h
  • tuesday: 8:30-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-17h
  • friday: 8:30-15h
  • saturday: (closed)

Photos of Metro Dental

Metro Dental

Our comment from Best Dentists Club about Metro Dental:

A space designed for wellness and relaxation

Metro Dental has established itself as a reference in New Carrollton by offering an environment that goes beyond traditional dental office aesthetics. Patients consistently highlight the feeling of entering a hotel lounge or a spa, thanks to modern décor, careful ambient lighting, and the inclusion of amenities such as blankets, earplugs, sunglasses, and television screens mounted on ceilings and walls to provide distraction during procedures. Additionally, the practice makes smoothies and freshly baked cookies readily available, touches that visitors value as part of their post-treatment comfort.

  • Upscale and calming atmosphere: Spacious rooms, updated technology, and a low-stress environment.
  • Personalized comforts: Multimedia displays, cozy linens, and complimentary snacks to enhance the visit.
  • Cleanliness and efficiency: Visible hygiene protocols and a streamlined workflow that minimizes waiting times.

Expert care and comprehensive services

Under the guidance of Dr. Lynn Andoseh, recognized for her fellowship with the Academy of General Dentistry, the clinical team consists of professionals trained to address a wide spectrum of oral health needs. From routine check-ups and deep cleanings to more complex procedures like implants, crowns, clear aligner therapy, and aesthetic treatments, the practice blends technical expertise with a long-term health approach. Patients frequently mention diagnostic accuracy, the clarity of treatment explanations, and the quality of clinical work, which has fostered strong loyalty among families who continue to return.

  • General and preventive dentistry: Routine exams, cleanings, sealants, and ongoing maintenance.
  • Restorative and aesthetic care: Fillings, crowns, veneers, and whitening options.
  • Implantology and orthodontics: Solutions to restore missing teeth and align bites using clear aligner systems.

A supportive environment for dental anxiety

One of the most consistent themes in patient feedback is the practice’s dedication to individuals who experience dental fear or phobia. The clinical and administrative teams have adapted their protocols to prioritize patient calmness, utilizing gentle anesthesia techniques, sedation options, and empathetic, step-by-step communication. Many patients describe their visits as remarkably comfortable, noting that the staff’s ability to listen, validate concerns, and maintain a measured pace has positively shifted their perception of dental care.

  • Anxiety management techniques: Detailed walkthroughs, regular check-ins, and continuous emotional support.
  • Minimized discomfort protocols: Modern techniques and careful handling that reduce procedural stress.
  • Compassionate care: Staff trained to work patiently with patients who have faced challenging dental experiences in the past.

Professional team and flexible payment options

The patient experience extends well beyond the treatment chair. From the front desk to treatment coordination and financial planning, the staff is noted for their courtesy, organization, and willingness to clarify insurance and billing details. The practice works with most PPO dental plans and provides flexible payment arrangements, allowing care to be tailored to different financial situations. Patients appreciate the transparency during consultations and the team’s openness in exploring options that align with their personal needs.

  • Responsive support: Front desk and treatment coordinators focused on clear, patient-centered communication.
  • Payment flexibility: Acceptance of PPO insurance and personalized financing plans.
  • Post-visit follow-up: Call-backs and adjustments based on the patient’s comfort and progress.

What patients consistently highlight

Based on the experiences shared, Metro Dental stands out as a practice that successfully balances clinical proficiency with genuine hospitality. Visitors regularly praise the punctuality, the skill of the dental professionals, and the sense of being treated as valued individuals rather than temporary clients. The combination of modern facilities, a highly trained multidisciplinary team, and a sincere focus on emotional well-being has strengthened its reputation as a trusted choice for those looking to rebuild their confidence in dental care.

Metro Dental: Reviews

4.6/5 (312 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,6 out of 5 from 312 reviews

Shelly Speights Published on Google

Positive experience: Very patient great customer service and explains all your treatment u need and it catered to you .

B Weems Published on Google

Fantastic experience: Dr. Williams thank for always making me feel relaxed you and your staff. I have no complaints! I had an amazing cleaning today 8-28-26. Thank you all for being excellent. I appreciate you!! See you next time. BWeems

Elizabeth Henderson Published on Google

Fantastic experience: I am being seen for invisalign. The Dentist and their assistants are very professional and experienced. I highly recommend Metro Dentist.

Metro Dental
Metro Dental

Thank you. You look great!!

Jewel Hart Published on Google

Fantastic experience: I have been coming here for 3yrs. Love the friendlyness here.

KeyonaS Published on Google

Fantastic experience: I’ve been with Metro Dental for a few years and it’s always a pleasant experience and visit.

Mabel Kongnyui Published on Google

Fantastic experience: Staffs are welcome very clean and quiet place , privacy well secured

Pamela Abramson Published on Google

Fantastic experience: Go! Professional! Zen atmosphere. You do not feel you’re in a dental office. From the front office to Dr Williams and the treatment Coord. If you have dental phobia this is the place to go because they focus on that!!

Peggie Matthews Published on Google

Fantastic experience: I saw Metro Dental on Social media. Dr. Williams was the content messenger and she is the Dentist that I saw on my initial consultation visit. It met my expections as advertised. The staff and dental assistant, Mario, the receptionist , Genius (of which I taught in 7th grade...a surprise, and Westly, the consultant manager (explained cost) were all knowledgeable and professional. The office is clean and immaculate and I had an amazing first visit, X-rays, scan). Although I did not have a procedure because it was just a consultation, I will come back with an update and give another review once my anxiety has subsided and the procedure is over. Thus, overall my first experience was excellent and I would recommend Metro Dental without hesitation. Peggie. Matthews

Henry A Pereira Rivera Published on Google

Fantastic experience: Always great service from the doctors ‍⚕️ to the other member teams

Samuel Cofer, III - Realtor Published on Google

Fantastic experience: Metro Dental is the real deal! When I first walked in, I was greeted as a long time friend. Genesis and the front desk staff made me feel right at home. Then Tracey took me back to mi exam room and proceeded to explain to me what the process was and answered any questions I had. She took great care in how she performed her tasks. Before I even met Dr. Williams, I had a good education on my dental status. Then, Dr. Williams came in, took her time and explained what she saw in my dental health, in a way that was very down to earth and easy to digest. Ngo, (I hope I’m spelling your name correctly, sincerest apologies if I’m not) the Treatment Coordinator, provided a detailed rundown of future services to be performed and helped finalized my plan. I walked out feeling good that I have a new dental office home.

Sheila Garland Published on Google

Fantastic experience: I went in for a consultation and was quite apprehensive but…I had lots of questions, concerns and more questions!! However, I was introduced to Wesley, Treatment extraordinaire who had lots of answers and scenarios for my many queries. So I eventually met with the dental tech who took limited X-ray and then Dr. Williams came in and I met her. The X-ray tech was gentle and pleasant! So was Dr. Williams who gave me much needed results. Bottom line…so far I’m impressed with visit #1!!

Gwen Irby Published on Google

Fantastic experience: Staff is excellent. They assist in making my fears regarding past dental experiences get better with each visit.

T M Published on Google

Fantastic experience: Excellent customer service from Staff. Dr Williams is very kind n gentle. Highly recommend this Dental office!

Tori Williams Published on Google

Fantastic experience: This place is so amazing. I had such a great experience. I had a tooth extraction and 3 fillings in one visit, and to say the least I was very nervous coming in for my appointment. When I arrived they took me back and just made me feel so comfortable. I was offered a blanket, ear plugs, sun glasses and a soothing movie that displayed whales and nature that played on the TV located on the ceiling above me as they lowered me in the chair to begin the procedure. Doctor Andoseh was so accommodating and reassured me that everything was going to be okay and she was right, I honestly didn’t even realize they were finished with the procedure because it went so smoothly. The dental assistant held my hand when she thought there was pressure applied to my mouth and that also made me feel very comfortable. I honestly didn’t feel any pain at all during the procedure. Doctor Andoseh even called me the day after my procedure to check in on me to see how everything was going. I had to take some pain meds that her office prescribed so I wouldn’t feel anything after the surgery and I still don’t feel anything. To sum it up this was such a great place and I love how modernized the office is coupled with the great customer service. I highly recommend this dental office.

Metro Dental
Metro Dental

Thsnks a lot. We are glad you had a good experience

Mark C. Published on Google

Fantastic experience: Metro dental is a great practice. They are very timely. Often times I've had no wait at all. The front staff is very nice. The dentist are calming and explain everything they are doing clearly. They also offer comfort items like blankets and a pillow. Highly recommended.

Metro Dental
Metro Dental

Thank you

Tanja Ward Published on Google

Fantastic experience: They are very polite and pleasant. They also address any issues or concerns you may have

Metro Dental
Metro Dental

Thank you

Donna Anderson Published on Google

Fantastic experience: They are very gentle and work with your anxiety. Very nice staff.

Metro Dental
Metro Dental

Thank you

Barbara Horne Published on Google

Fantastic experience: Everyone was so very nice. I will know more when I get my teeth extracted.

Erin Ammah Published on Google

Fantastic experience: Very kind and patient Great for people with dental anxiety

annette jardine Published on Google

Fantastic experience: There was a mix up with booking my appointment, because the answering service seems to not do their job, so I wasted a trip there and back, but after getting that sorted out. Everyone else was kind and patient ❤️ The staff are very attentive and helpful. New updated review, after several follow up services. I love how patient Dr. Kerry has been and how happy the staff appears to be. Overall great experience !

Monica Stephenson Published on Google

Fantastic experience: The dentist and hygenist were very nice and patient. Wesley had really great customer service.

Paula Bright Published on Google

Fantastic experience: Severe anxiety kept me away from the dentist until I absolutely had to seek care. My recent visit to Metro Dental for extraction of a cracked molar was the best dental experience I’ve ever had. Previously I required anesthesia in order to have a tooth extracted but, not this time. The entire staff made this experience much better than I expected. I felt heard, I was not made to feel ridiculous because of my anxiety and did not feel rushed during my appointment. I have found my dental home at Metro Dental.

Metro Dental
Metro Dental

Thank you for trusting us with your care. We have become the hone for patients with dental anxiety and I am glad we could make a difference

ORBH 1977 Published on Google

Fantastic experience: At metro dental are well organized to treat the clients. Very satisfied

Shirley Robinson Published on Google

Fantastic experience: I'm very please with the dental service that I recevied Dr Willian made me feel very comfortable no pain well relax I cried because I was so thankful for her and the staff great customer service I will truly be sending people there Thanks again for all your love.and support Shirley N Jones

TanyaLyn Pilate Published on Google

Fantastic experience: Dr. Williams and the entire staff was very friendly, understanding, kind and professional. She did a superb job and I had an exceptional experience!

Linda Jenkins Published on Google

Positive experience: Today was my first time at Metro Dental. I had a emergency visit and the staff and manager was very kind and attentive. I am hoping all my visits are the same.

C Mitchiner Published on Google

Positive experience: The front desk staff were incredibly courteous, welcoming, and professional. They made the check-in process smooth and stress-free, and were happy to answer any questions I had. The entire team created a comfortable and friendly atmosphere, which really put me at ease. It’s clear they value their patients and go the extra mile to provide excellent service. Highly recommend this office to anyone looking for quality care and a genuinely kind staff!

Josslynn Budd Published on Google

Fantastic experience: Wonderful staff. Wonderful service. I didn't feel a thing during my root canal. I have dental anxiety and this makes a huge difference. I would recommend them.

C. Sanders Published on Google

Fantastic experience: I started going to Metro Dental this year, and have been very pleased with their services and convenient location. I highly recommend this practice.

nhphotoz Published on Google

Fantastic experience: As someone with severe dental anxiety, I cannot believe how great of my experience was at Metro Dental today. It truly started from the moment I booked the appointment. The check-in process and the pre-work before seeing Dr. Williams were seamless, and the entire staff was incredibly welcoming. Every step of the process was explained and handled with genuine care. I especially appreciated the gentleman who handled my treatment plan; he walked me through every detail, procedure, and cost so there were no surprises. I’ve known for a while that I needed work done but hesitated for years due to cost and past bad experiences. Because of the transparency and comfort I felt here, I finally committed to the plan. Highly recommend for anyone who is nervous about the dentist!

Sharron Lockhart Published on Google

Fantastic experience: I have always been terrified of the dentist and had severe panic attacks prior to my appointments. This is by far THE BEST dentist I have ever been to. I didn't feel ANY pain at all throughout the entire procedure. I had 3 teeth removed and a deep cleaning in the same visit and when I say it was the best experience. They made me feel very comfortable my entire visit, and were very gentle with me freaking out. I highly recommend this dental office. They will definately take care of you. I will be returning for all other dental services. You will not regret it.

Gina B Published on Google

Fantastic experience: I love it there, my daughter loves it there.... sad my dentist is no longer there but the staff is great

Metro Dental
Metro Dental

Who was your dentist?

Westcoast Annie Published on Google

Fantastic experience: Best first visit ever! Thanks for working on a plan that fits my needs and financial desires. U r patience in working a good deal was awesome and so is Metro Dental!

TAWANA FREEMAN Published on Google

Fantastic experience: Everyone is courteous, knowledgeable and if you have dental anxiety, they will make sure you're comfortable. My first visit was awesome.

SHANEKA PETERS Published on Google

Fantastic experience: This place is professional and caring! Wesley always works to accommodate me and my crazy night nurse schedule!

Rochelle McCrimmon Published on Google

Fantastic experience: I have always had anxiety everytime I go to the Dentist some worse then others but the claiming atmosphere and Dr. Williams gentle touch and her patience is the best. She takes time to make sure Iam ok during the procedure.

Metro Dental
Metro Dental

Thanks for your kind words

Natalie Conway Published on Google

Fantastic experience: I have dental phobia. Metro Dental is the only Dental office where they go above and beyond to make you comfortable. Thank you, Metro Dental dentists and staff.

Ms. JaQuan Howard Published on Google

Fantastic experience: Gentle, accommodating and knowledgeable. They take their time and make sure I’m comfortable when treating me.

Pamela Saunders Published on Google

Fantastic experience: Excellent services from all staff especially the dentist. I’m pleased with the quality of services completed by the dentist. I have dental anxiety and she patiently worked with me to make my comfortable

Marva Robinson Published on Google

Fantastic experience: Experience is always good good customer service workers are all friendly doctor explain everything wonderful staff

Nickey Tee Published on Google

Fantastic experience: Metro Dental is the best! If you are scared and have anxiety about going to the dentist, then this is the place for you. The pain-free options and a welcome atmosphere with an awesome staff. Makes the perfect combination for aIf you are scared and having anxiety about going to the dentist, then this is the place for you. The pain-free options and a welcoming atmosphere with an awesome staff. Makes the perfect combination for a great experience.

Helen Robinson Published on Google

Fantastic experience: Metro Dental – Dr. C and Staff! I recently had some dental work done at Metro Dental, and I can honestly say it was an amazing experience from start to finish. Dr. C and the entire staff were professional, courteous, and incredibly attentive. They made me feel comfortable, cared for, and confident throughout the entire process. Dr. C is by far one of the best dentists I’ve ever had the privilege of being treated by. His expertise, precision, and gentle approach led to outstanding results—I’m truly happy with my smile! It’s rare to find a team that blends skill with genuine compassion, but Metro Dental does it flawlessly. I highly recommend Metro Dental to all my family, friends, and anyone looking for top-quality dental care. They’ve earned my trust, my gratitude, and my highest recommendation.

Zenovia Cuyler Published on Google

Fantastic experience: I hate going to the dentist with my whole heart. My experiences every time has been so great. I know I’m a difficult patient, but the staff is always amazing From the front desk to the hygienist nothing short of perfection. Thank you metro dental!

Marsha James Published on Google

Fantastic experience: Staff are nice friendly and very professional. They really cater to your needs and are sensitive to your well being during procedures.

Tanya Perrin Published on Google

Fantastic experience: My Experience at Metro Dental has been AWESOME. Everyone at the New Carrollton location is extremely professional - nice and very caring ❤️

Akefe Butler Published on Google

Fantastic experience: The best in the dmv honestly been going to this dental office for years always give me the best service and good advice about my teeth

Anderson U. Acholonu Published on Google

Fantastic experience: They great customer service, They are efficient. Best of all they do everything there.

Metro Dental
Metro Dental

Thank you for trusting us with your care

sam Published on Google

Fantastic experience: Dr. Daxa Thakkar is truly the best! I couldn’t have asked for a better dentist. She’s extremely gentle, knowledgeable, and patient in her work. I have anxiety and a strong gag reflex, but she handled everything with such care and calmness that it made the experience so much easier for me. Her assistant, Marlin, was wonderful too—kind, supportive, and professional. Highly recommend this amazing team!

Jeffrey Manderville Published on Google

Fantastic experience: The good staff at Metro Dental were very welcoming & kind, very knowledgeable & gave me other options that other dental offices didn’t even considered.

Deidre Johnson Published on Google

Fantastic experience: I can honestly say their infomercials that have been shown around are 100% facts. I suffer from dental anxiety and they were very gentle and informed me of everything step by step! I think I have found my permanent dentist.

gloria roane Published on Google

Fantastic experience: Today was my first day at this , Amazing Office the staff first of all, were very very caring and professional, they took to my needs and made me feel like I was important. I can't wait until my next appointment with them i highly recommend them especially because they really cater to those with ANXIETY such as myself. Big shout outs to Dr. Thacker and her amazing staff.

Chanée Published on Google

Negative experience: Horrible experience. They could never give me a cost for my services that made sense. Doesn’t except insurance even for a cleaning. Spent so much money and time with this office. Went to another office that accepts insurance and is patient first and am paying less than half what this place quoted. In addition to there being urgent work that needed to be done that this office didn’t even flag.

Metro Dental
Metro Dental

We’re sorry to hear about your experience, but we want to clarify that our office does accept dental insurance, including for cleanings. We provide treatment plans with insurance estimates so patients understand their coverage and options. Please feel free to reach out so we can go over your plan and answer any questions.

Monica Wills Published on Google

Fantastic experience: Very professional, attentive employees they were very Genuine and personable . Beautiful office love the atmosphere

Metro Dental
Metro Dental

Thank you

thatgirl20602 Published on Google

Fantastic experience: Dr Graves thoroughly explained the strength, weaknesses and areas of concern to me. She gave me suggestions on how I could better, help, with my dental health.

Christopher Darryl Hunt Published on Google

Fantastic experience: Professionalism and courtesy was displayed by all staff. My doctor displayed knowledge and provided explanations for all treatment current and possibly needed in the future.

Nicole Avera Published on Google

Fantastic experience: Within the last couple of months, I had a tooth extracted and a flipper installed. They failed to tell me that I couldn't eat with the flipper installed and that I needed to remove it. This in turn threw me into a complete meltdown when it broke while I was eating. Needless to say, Dr. Thakkar came to my rescue. She spoke to me in the most calm voice and reassured me that they would replace the flipper at no further cost. She was extremely compassionate and very understanding to my concern. Several dentist have attended to me. But none of them have made me feel that I was being heard like Dr. Thakkar. For that, I'm truly grateful to her.

Mackenzie Isom Published on Google

Fantastic experience: Had my wisdom teeth removed today and was so nervous. The staff did an amazing job reassuring me and explaining every step. It was painless and quick! The prep took the longest. Thanks Dr. Ansari for being great. 10/10 recommend this dental office.

Metro Dental
Metro Dental

No one likes a wisdom tooth extraction. I am very glad Dr. Ansari was able to get you through it painless

Linda R Green Published on Google

Fantastic experience: The staff was professional and friendly. They made me feel very comfortable as I have had terrible experiences with dentist and am very apprehensive with dental services. Big thanks to Marlon who made my experience with them enjoyable (who knew that was even possible)! I highly recommend.

Lori White-Lyons Published on Google

Fantastic experience: The office was very clean and inviting. I love the modern state of the art vibe! And the staff was very pleasant and knowledgeable. My wait was a little long but all in all, I was pleased.

Teresa Mccane Published on Google

Fantastic experience: I had the best experience at this dental office—better than any I’ve had before. Years ago, I went through a traumatic dental procedure that left me with severe dental anxiety and kept me from visiting the dentist for a long time. That changed when I met Sade and Yemi. They were incredibly patient, kind, and reassuring. They walked me through every step of the procedure, made sure I was comfortable, and truly put me at ease. I had two extractions and didn’t feel any pain at all. If you struggle with dental anxiety, I highly recommend this office. Sade and Yemi are absolute angels—gifted at what they do and genuinely caring.

Metro Dental
Metro Dental

Thanks a lot

Starla Brown Published on Google

Fantastic experience: I had a great experience at this dental office. The front desk staff were very polite. My dentist and team were amazing. Going in with anxiety and honestly embarrassment. I never felt singled out. My dentist helped work thru many challenges but still was very compassionate. This is really a great office for those with dental anxiety.

Metro Dental
Metro Dental

We are glad we could help. Thanks for choosing us

Sylvia Flegler Published on Google

Positive experience: I enjoy going to Metro Dental. All staff are professional and caring. My experience with Marquita was soothing and very comfortable. She inquired concerning my well being any time she felt that I maybe uncomfortable. She relaxed me totally.

Metro Dental
Metro Dental

Thank you! Marquita's comforting aura is something we appreciate

Raymond Wilson Published on Google

Positive experience: Very good experience a little long into chair waiting for the doctor other than that very good visit. Dr was very nice staff with a very nice.

Conchita Brown Published on Google

Fantastic experience: Metro Dental’s staff is very friendly. You’re not waiting for long periods of time. The atmosphere of the office is very calming. I’m a person who never liked going to the dentist. But, since I’ve been going to Metro Dental, I’ve had no problems. I would recommend them to everyone.

Sherry Dames Published on Google

Fantastic experience: The entire staff is wonderful and the Dr really did well with ensuring I was comfortable and not in any pain.i absolutely recommend being treated there.

Barbara White Published on Google

Fantastic experience: My visit today with Dr. Williams was exceptional. She made me feel relaxed as she explained all my dental needs in a professional manner.

Metro Dental
Metro Dental

Thank you very much

Erin Theresa Published on Google

Fantastic experience: Dr Williams is phenomenal She was able to explain and provide great guidance for my tooth sensitivity She also provided great care for a filling I had done. The staff are pleasant and knowledgeable and very eager to assist

Metro Dental
Metro Dental

Thank you very much

Arsonia Peterson Published on Google

Negative experience: I came to the office today to discuss repairing my denture. As soon as I walked in the office the receptionist said I would have to pay $198.00 just for having an appointment. I asked her if I received service would I have to pay more? She said yes I would. I didn't receive any service because my denture needed to be sent to the lab and I couldn't risk not getting them back in time for an upcoming engagement. No service was provided just advice. I was hoping the denture could be repaired in the office but they couldn't do it there. I didn't like spending $198.00 for nothing.

Metro Dental
Metro Dental

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with your recent visit, and we’d like to offer some clarification.

In order to determine how to best repair your denture, our doctor needed to conduct a proper examination and consultation. This involves placing you in the chair, assessing your oral condition, and evaluating the denture to determine whether it was repairable — all of which are clinical services performed by the doctor. As with any medical or dental consultation, this visit does incur a fee, especially since time and expertise were devoted to evaluating your case.

After the consultation, we did confirm that the denture was indeed repairable, but you chose not to proceed due to time constraints with your upcoming engagement. We certainly understand your decision and respect your priorities, but we hope you understand that a consultation and evaluation were necessary steps to provide you with that information.

We always strive to be transparent about our fees and treatment process, and we regret that this experience didn’t meet your expectations. If you have any further questions or would like to discuss your visit with us, please feel free to call our office directly — we’d be happy to speak with you.

Warm regards,
Metro Dental Team

Farrah Fleming Published on Google

Fantastic experience: The service is always the best very professional and dr Williams is the best dentist I ever had when u have had a bad experience then u meet a doctor like her it makes everything much better I thank God for her and the entire staff.

Metro Dental
Metro Dental

Thank you

Auntie Peggee Ford Published on Google

Fantastic experience: I was impressed as soon as I entered the Metro Dental, Annapolis Rd. The office is clean and has a relaxed atmosphere. Dr Tiffany Graves is awesome! She made me feel at ease during each and every procedure. Mr Wesley and the receptionists are always attentive and accommodating…have been since my first visit.

Shelley Corley Published on Google

Fantastic experience: My dentist, Dr. Williams, was absolutely wonderful! She was kind, patient, and very knowledgeable of my dental needs. She makes going to the dentist a very positive experience!

Tania Bonet Published on Google

Fantastic experience: I went to Dr.Lynn about five years ago for multiple fillings. I have not written a review till now. As a person who has worked in the dental field myself for the past 6 years, I have never seen or even worked in an office as nice as Dr.Lynns. She has a relaxing setting from the moment you walk into her office. Also, her numbing methods are top notch. She has great bedside manner, her technology and overall appearance of the office is superb. But most of all, her work is art. The fillings I had done by her still look brand new and every time I get my teeth cleanings the doctors and hygienists always compliment the work she did! Great work Dr.Lynn. Thank you for providing amazing work and services to your patients.

Metro Dental
Metro Dental

Thank you very much

Sharon DeVaughn Published on Google

Fantastic experience: Dr Williams is the best. She made me feel so comfortable and walked me through everything she was doing. I feel really good about this office and will continue to put my dental needs in her hands! Thanks so much Dr Williams!

Metro Dental
Metro Dental

Thank you Sharon

Gwen Murphy Published on Google

Fantastic experience: The Metro Dental team is absolutely amazing! They are always very professional yet personable. Dr. Williams is always very nice, knowledgeable, and professional. She takes excellent care of my mom and my mom is not always the easiest patient. The waiting area is very nice and they have complimentary snacks. Thank you Metro Dental for being so kind.

rahsaan hicks Published on Google

Fantastic experience: After having a bad experience at my previous dentist they made my visit the best I could ask for! Definitely my new dental home

Metro Dental
Metro Dental

Thank you so much

KayMoe Published on Google

Negative experience: I went there in search of a provider in my network, which they said they were. I thought they checked, and if they really did, they deceived me. I requested Invisalign's on my first visit because I was told I needed them by another provider. They were very nice, professional acting, and accommodating upon my initial visit. I did everything I was told regarding the Invisalign installation. They referred me to a company for financing pre-approval prior to. I had a couple of issues with the Invisalign service, and one was the tech keeping one of my trays. I'm was new to this ordeal, and thinking back, I feel she should've returned the tray to me. An experienced professional would have. I now feel they didn't have the experience for this service. Another was upon removal of my brackets that were placed on my teeth in different areas of my mouth to hold the braces. The Tech failed to remove all of the glue. My teeth always felt dirty, like food is on them, but it was the glue. I complained about it, and the Tech told me I would have to wait until my next cleaning appointment because this appointment was for the Invisalign. Lastly, on my next appointment, I received the cleaning, although the Tech still failed to remove the glue. Upon leaving the appointment, I stopped at the front desk to pay my usual $15 copay that I paid previously and was told I owed $286. Shocked, I asked to speak with Indu (the doctor's husband who handles the financial matters). Indu was there but unavailable to speak with me when asked by the receptionist. I paid my bill, left, and have not been able to connect with anyone at this practice since. He was always unavailable. There wasn't anything going on with my insurance at the time, so apparently, Metro Dental wasn't in the CareFirst network from the beginning. They saw a chance to install Invisalign, which cost me $5k and took me in because you really don't need insurance when paying in full. This practice is deceptive. Please be careful when dealing with them. This was a complete waste of my time, and I totally regret it.

Metro Dental
Metro Dental

If you have a PPO plan, you can go to any dentist you Choose, in or out of network, and your insuranceplan wl provide coverage. HMO plans restrict you to in network plans. Carefirst and Delta PPO plans send all payments directly to patients even if we filed the claim; however, they provide coverage for both in and out of network. Sorry if there was a misunderstanding but we informed you that we will file the claims and Carefirst will reimburse you based on your coverage. If there is an issue with a claim that needs follow-up, we will be glad to help with that. Please give us a call. Regarding your experience with invisalign, we will happily do whatever it takes to resolve the issues you mentioned. We do hundreds of invisalign cases with great results. If your experience was not typical of the service we offer, we would love to make it up to you.

Christine Kira Published on Google

Negative experience: I have come in a few times and paid out of pocket for services and had overall good experiences, but this last visit i went specifically for a consultation on my wisdom teeth and cleaning but I let them convince me to get my last 2 fillings (mind you the teeth did not hurt that needed fillings) but I was convinced to do it and that it was best. Well after paying 1300+ for the 2 fillings, exam and cleaning i left and realized they never took my x rays. After leaving i was experiencing pain in one of the filled teeth that i didn't experience before, so I waited a few weeks too see if it would go away but I couldn't take it anymore so I went back and they did end up redoing it but now it's constant agonizing pain that's even worse! so I went to another dentist for another opinion and they said the work done at metro dental made the tooth "hot" and showed me the x ray of what the issue is and what caused it, Metro dental placed the filling right ontop of the nerve in my tooth!! So now I need a root canal and crown and I am pretty upset about this whole situation and I bet I won't even get as much as a refund for that tooth at the very least. I wish I would have read the reviews before coming here :( would have saved me allot of hurt and ALLOT of money

Dain Newman Published on Google

Negative experience: I wouldnt recommend them to anyone. Telling me to have a seat and wait for the treatment coordinator in which I waited for 45mins, and then I find out he just want your money. Will never go back I wish I could submit 0 stars. They told me my insurance was in network then later they send me high bill for just a dam xray. They just a rip-off. Went to another dentist and I had no cavities that they were trying charge 3K for SMH

Metro Dental
Metro Dental

Sorry you had a bad experience. We strive to communicate transparently with our patients and and ALWAYS communicate honesty. We will give you a call to address any billing issues. Thank you

Shaniya Published on Google

Fantastic experience: Metro Dental is by far the best dentist office that I have visited. The professionalism from the staff is top tier. I had a cleaning at this office, and that appointment was the most pleasant experience I’ve had at the dentist office.

Shannon Harley Published on Google

Negative experience: My husband was seen in March. Overall he liked the provider and staff during his visit. However, I have contacted the office atleast 6 times as our insurance company indicated that there is missing information in the claim submitted. I have been told that the information would be given to the office manager atleast 3 times and prior to that I was told the billing representative would give me a call. I guess because they got their money upfront, it’s not important to them that their patients are also reimbursed. Unfortunately, he will not be returning.

Metro Dental
Metro Dental

I am sorry for your experience was not less than ideal. This will be forwarded to the office manager to contact you

Christopher Mcphatter Published on Google

Negative experience: This place is a ripoff. They tried to charge my wife over 7k for dental work. We then subsequently went to another modern dentist that offers the same amenities for half. Don’t be fooled by a free smoothie and a fireplace. (And we know how insurance quotes work. I read that in another unprofessional response you gave to someone else and insurance is covering most of it). Best of luck to you and your practice but predatory practices won’t last in the urban community.

Metro Dental
Metro Dental

Thank you for taking the time to share your feedback. We genuinely apologize that your experience with our office did not meet your expectations. Our primary goal is to provide comprehensive dental care tailored to each patient's specific needs, and we always strive to do so with transparency and professionalism.

It’s important to note that treatment plans can vary from dentist to dentist, as each professional may recommend different approaches based on their evaluation and expertise.
Additionally, insurance agreements can differ between practices, which might result in varying out-of-pocket costs for similar treatments.

While we offer amenities like smoothies and fireplaces to enhance our patients' comfort, our focus remains on delivering the highest quality care. We encourage patients to seek second opinions to ensure they feel confident in their treatment plans.

We wish you and your wife the best in finding the right dental care, and we appreciate your insights as they help us improve our practice.

If there's anything further you'd like to discuss or if we can assist in any way, please don't hesitate to reach out directly.

Saralyn Benson Published on Google

Negative experience: Why didn't I read the reviews regarding business practices. I too, was told my dental insurance was accepted, charged a deposit for an appointment and then overcharged at the conclusion of my service. I've been waiting for a $1500 refund for over two months. They don't take insurance. That is a lie to get you through the door. The dentist performing the service was good, however their business model is the "ole bait and switch". Proceed with caution. By that I mean proceed to another dentist!

Metro Dental
Metro Dental

Sorry you had an unpleasant experience. We don't accept HMO or Medicaid plans; however, we accept dental PPO plans which can be in or out of network. PPO plans do cover services in both scenarios. We filed your claim and there is a delay in payment. We will work diligently with the insurance carrier to resolve the issue. Someone will reach out to you with an update.

Potpourri Palace Custom Designs Published on Google

Negative experience: This place is a SCAM! They gained my trust by being so welcoming and nice then tried to scam me of over $6,000. They told me all of this dental work I needed and gave me a list of what my insurance would cover and that my left over portion would be $6,000 which they did their best to persuade me to apply for credit for. Only for me to find out that they never even submitted anything to my insurance company so they had no idea what they would cover at all. When I confronted them they said that's only an estimate then why try to convince me to apply for $6,000 and they actually charged me $350 for a $700 procedure as a down payment of which my real cost was only $140. Do not go to these people!!!!!!

Metro Dental
Metro Dental

It seems there may be some confusion regarding how the insurance billing process works. As a new patient, we provided an estimate based on the information from your insurance coverage. However, please understand that this is only an estimate, as we cannot guarantee payment until your insurance plan processes and pays the claim. We calculate your portion based on what your plan typically covers.

S Nixon Published on Google

Fantastic experience: Over all experience was a 10/10. Peaceful and calm environment, bedside manner and TLC are on point! I will definitely be returning for any future dental needs.

Metro Dental
Metro Dental

Thank you

Eve Collick Published on Google

Fantastic experience: Wesley you are amazing!! Thank you so much for your knowledge kindness, patience, and most of all understanding because dental anxiety is a real thing. Wesley thanks again for staying way past your shift, going above and beyond to make me feel just like family! This was after my first visit. I highly recommend the Beautiful Metro Dental office in New Carrollton.

Metro Dental
Metro Dental

Thank you so much, Eve

Team Elevate Published on Google

Fantastic experience: Experience was the best my dental assistants Katie and Chas was excellent they made sure I was comfortable and relax and well token care of I also got to watch space jam ❤️

Tracy Lane Published on Google

Fantastic experience: I can honestly saythis has been a great experience!!!! It started off rough a lot of rescheduling, due to my anxiety/fear and the embarrassment of missing teeth. Katie and Dr Williams have made this the most pleasant experience. I still have the anxiety of going to dentist however from the time I walk in the office ladies at reception welcome me , the hygienists/staff are nice. Even the Treatment Specialist (billing)work together through my financial concerns/anxiety. Love them all!!!! All I can say is Thank You Katie and Dr Williams!!!!!!!

Metro Dental
Metro Dental

Thank you for giving us the chance to help you through your fears

D B Published on Google

Fantastic experience: Great service. Personable and polite. Orlandra greeted me at the door and ensured I would be okay throughout the visit. Sala treated me with gentleness and kindness.

Joyce Townsend Published on Google

Fantastic experience: I am in Love with Metro Dental! Everyone here is professional, kind and caring and I definitely recommend this practice to anyone - especially if you are apprehensive about dental work (like me) Dr. Williams and Katie were GREAT today as always.

Michelle Cobb Published on Google

Fantastic experience: Had a wonderful experience today at Metro Dental. The service was excellent and Orlandra was great helping me understand the next steps and all my options.

J Evans Published on Google

Fantastic experience: I have extreme anxiety around anything dental related. The gentleness, understanding, & very non judgmental treatment is exactly what I needed. Dr.Williams was caring and created a whole comprehensive plan of everything I needed. I won’t be missing anymore dental appointments because of fear! Thank you so much Metro Dental!

Metro Dental
Metro Dental

Dental anxiety can be hard to deal with. We are very happy we could help you get through your treatment

April Williams Published on Google

Fantastic experience: Dr. Williams and her assistant Katie provided me with excellent service. They made sure I received needed breaks throughout the procedure and continuously provided me with a comforting experience. They were patient and kind! I will remain a faithful patient!!!

Metro Dental
Metro Dental

Thank you very much for choosing is

Kirston Schuyler Published on Google

Fantastic experience: I am a new patient to Metro Dental and I absolutely love it. Dr. Lauren Williams and her assistant Katie do an excellent job. I have never had a dentist who actually called to see how I was doing a day after having work done. I would definitely recommend this dental practice to anyone looking for a new dentist.

Metro Dental
Metro Dental

Thank you, Kirston

Natanya Bourne Published on Google

Fantastic experience: I have been going to Metro Dental for the past few months for my recent dental needs. The staff at Metro Dental have been nothing but amazing and friendly. Dr. Williams has been taking the ever most care to make sure that I am comfortable while I’m under her care. Even with my visit today Dr. Williams and her assistant Katy had to fix my filling and I am not a fan of needles but every time I come, Dr. Willams slowly takes her time so that I can adjust and not be so nervous. I really appreciate that in doctors. It really shows she cares. Metro Dental payment department are also wonderful. Wesley has been very patient in explaining the cost and is take time to answer questions and if he doesn’t know he goes and finds out before your next visit. I definitely recommend coming to Metro Dental, they will take care of you.

Metro Dental
Metro Dental

We appreciate your trust in us

sheba tucker Published on Google

Fantastic experience: Dental appointments can be frightening, but Metro dental changed my mind after my first visit. I started off with Dr. Flanagan who was amazing, but she's gone now. My next visits were with Katie and Dr. W who welcomed me and made me feel just as comfortable. I have referred them to family and friends.

Metro Dental
Metro Dental

Thanks for your trust

Cherie B. Jackson Published on Google

Negative experience: If I could give zero stars, I would. They are unprofessional with their service which caused me to require the services redone by another dentist. The staff (Orlandra & Wesley) try their best, but the owner (Ngu) is horrible at best. I would not recommend them at all. The services they provided caused bone loss and an infection In response to your response, the many conversations were me trying to reach you, and you ignoring me. We both know why you refunded my money. I'm done.

Metro Dental
Metro Dental

We are sorry you had a bad experience. It was made clear to you by emailing you "before" and "after" x-rays that the issue you are referring to was not caused by Metro Dental, as you agreed to in numerous conversations and in writing. In-spite of this, as a courtesy to you, we refunded 100% of what you paid and also refunded directly to you, 100% of what the insurance carrier paid. We believe that we went above and beyond to make you happy so your review is disappointing. Nonetheless, best wishes to you.

Leah Durbak Published on Google

Negative experience: Despite having numerous conversations with the admin staff that implicitly or explicitly stated the opposite, this facility failed to disclose that they are out of network for all insurance providers. After months of back and forth between my insurance provider and this facility to get to this information, I now realize I'm on the hook for significantly more out of pocket costs for major dental work than I budgeted. Although I have asked for my claims to be submitted with additional narrative to maximize my benefits and the admin staff assured me this would happen, the provider has not done so. I previously gave this facility a glowing review, which I'm changing now because of their lack of transparency, refusal to join network contracts for insurance, and refusal to submit additional documentation as an insurer requested. Do not recommend.

Metro Dental
Metro Dental

Sorry your experience with regards to your claims was not great. Someone will give you a call to help resolve these issues

Pamela Waller Published on Google

Fantastic experience: Today makes my third visit when I say that Metro Dental has been good to me. I have a lot of work that needs to be done they have been on point. I have dental anxiety metro dental has done everything for me not to feel no pain. They’re the best. Make them your new dentist! Everyone has been very nice and friendly you won’t regret it.

Metro Dental
Metro Dental

Thanks for the kind words

Veronica Williams Published on Google

Fantastic experience: The experience at Metro Dental was excellent. The staff was friendly and so attentive! I definitely recommend their team to anyone.

dimplefayce s Published on Google

Fantastic experience: I suffer from dental anxiety pretty bad. I had my first new patient appointment today and all I can say is wow! The front desk staff was very polite, professional and friendly. The financial/treatment planner (didn’t catch his name) was so friendly, understanding, reassuring, empathetic and very informative. The dental tech (didn’t catch her name) I really wish I did but she was absolutely AMAZING she made me feel so comfortable! So friendly, non- judgemental and so very sweet! Thank you! I had Dr. Flannery and she was so patient, understanding, friendly, sweet and informative. The entire staff made me feel more at ease…. I genuinely love that!!! Will update once my treatment starts but I had an amazing first experience with this office. Thank you metro dental! Let me add that Markita (sp) the dental assistant was made for this job! She is so sweet, down to earth and a pleasure to interact with. Thank you!

Metro Dental
Metro Dental

We look forward to your future appointments

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