Great Expressions Dental Centers - West Hempstead

Fantastic experience: Friendly staff and great dentists at this particular location

Negative experience: I've been here three times for my toddler. The first two times were great, dentists and staff were friendly and warm towards my toddler and patiently told him everything that was happening. On my second visit the assistant handed me a paper saying I had a copay of $10 which was surprising since my plan covers everything. I went to the register and the woman who I think is the manager immediately looked at the paper and said I had no balance. On the third visit my son went with his dad and the same thing happened but he was asked to pay the $10. I immediately called the same day asking why. I was told by the front desk that their system is set up to automatically align with what insurance told them to charge but that they would call insurance to confirm and call me back. I waited a week and then read through my policy. They never called me back so I called and spoke to the same lady, I explained that I looked through my policy and that recently both my husband and I went to the dentist with no copay. The woman again tells me it's a system issue but acknowledged that I wasn't supposed to pay the $10 copay. Then she tells me that she can't refund the credit card and has to instead get a refund check mailed out by their billing department which will take 1-2 weeks to arrive. Because we wanted to give the benefit of the doubt, we waited 4 weeks and nothing. My husband even called and left a voicemail and they basically ghosted us for $10. - If your system is giving you the wrong amounts to charge people this is negligence or intentional harm. Not properly setting up third party system parameters or properly testing doesn't excuse a business from accountability. - Not following up with people who have valid acknowledged issues is wild. Your own staff agreed this shouldn't have happened but then you don't follow through. - Needless to say, we will never go back.

Fantastic experience: I absolutely enjoy coming to this office. Hands down this is the best team ever. Dr. McNally is the absolute BEST!!!. I’ve never been so comfortable in all of my years and excited for each visit. Thank you for your services and this million dollar smile

Fantastic experience: doctor Yan & staff are fantastic. A+++

Fantastic experience: I have been going to Great Expressions West Hemostead for a few years now and every time it’s been an excellent experience! The front desk staff is warm and honest, there is minimal waiting. Maggie the hygienist is lovely and thorough with wonderful bedside manner, and all the dentists are great as well. I would definitely recommend!

Fantastic experience: This is a great dental center!, the staff and doctors are wonderful. It's well maintained, clean and great location, I just wished they had shorter appointments scheduled, the wait period to see a doctor is a bit long, but I was fortunate this time. In closing it's a wonderful place!!!

Fantastic experience: Very nice visit for periodontal maintenance and irrigation..….cleaning and polishing went smoothly…..

Fantastic experience: Got called to come in earlier and they took me right away. Great staff!

Fantastic experience: Everyone is friendly and accommodating. Super great Dental Office.

Fantastic experience: Great service

Fantastic experience: The staff at great expressions dental it’s top tier. They are very professional and very efficient

Negative experience: I'm changing dentist Whenever I go to this place, the Indian woman who cleans my teach is always in a rush and disregards me have sensitive teeth. I think she gets a kick out of causing harm and ignoring my discomfort.

Fantastic experience: Great experience; friendly staff; clean and organized; less wait time.

Fantastic experience: Always helpful and sweethearts that work there. Haven’t had a negative encounter in the 5 years that I been going to Great Expressions Dental.

Fantastic experience: Dr McNally goes the distance to ensure you are comfortable and pleased with the outcome of her work. Her assistant Michelle is inspirational! Thank you to all of the support staff as well.

Fantastic experience: West Hempstead is a great office! Knowledge and friendly staff. Modern and clean offices/treatment rooms

Fantastic experience: I had a wonderful experience at great expressions today. Dawn, Theresa and dr. lee treated me with courtesy and respect and addressed all my dental needs and concerns. My teeth feel great and I’m extremely satisfied with my most recent treatment. Thank you ladies.

Fantastic experience: Very friendly and polite staff. I was pleased with their treatment. Very clean and organized treatment rooms. As a new patient, I am happy I chose this Dental clinic.

Fantastic experience: The dentist was AMAZING with my 4 year old! So appreciated how she guided my daughter through her dental procedure!

Fantastic experience: My son was seen for pediatric dentistry and the dentist could not have been any more gentle, kind and reassuring. His appointment was completed within a hr. Office was clean and front desk very polite and professional. Glad I chose this place!

Fantastic experience: Wonderful staff and doctors. A written instruction should be given to the patient after extraction, implant's etc.

Fantastic experience: The doctor and her assistant made a scary procedure tolerable. I had an implant put in. Aside from the local injections, the procedure was painless.

Fantastic experience: Very caring and professional dentist. Top of the list for Dad's denture needs. Each time, dentist (Dr McNully) makes us feel very welcome. Will certainly recommend.

Fantastic experience: The staff is always so pleasant and helpful. Such a great environment and very professional.

Fantastic experience: Great first time experience. Explained everything that needed to be done . Very friendly

Fantastic experience: This is the first time I went to the west hempstead location. I usually go to Lynbrook but I needed to get in the same day but they were booked. The west hempstead location accommodated within a few hours. The staff is very friendly and pleasant. The doctor explained everything and was very thorough. I definitely recommend this place!

Fantastic experience: The Staff Is Excellent, Caring, And Beautiful!! MIKE'S ANGEL'S. Love them

Fantastic experience: The Dental Technician is phenomenal

Negative experience: Had very bad experience with front lady all they ask for money before she told me 40$ when I came back she wants me to pay 127$ why they not telling us before we go there she was very rude when i refused she said I can’t come back anymore I wish someone loot at my review and do something for it

Fantastic experience: I have been going to this office for 2 Months, and I can honestly say that they treat me very well, the dentists are very caring and they listen to the patient, the staff is amazing. Office very clean. I recommend this dental office..

Fantastic experience: Very kind, patient, and empathetic staff who truly care about making the patient experience as positive as it can be

Fantastic experience: Competent personnel

Fantastic experience: Everyone was very helpful, organized, and address all questions clearly. The place is well maintained and cleaned. Without any doubt, I would defenitely recommend this location to meet your dental needs.

Fantastic experience: Another great year of dental visits and I just had my first for 2026. It’s always a pleasure to have my cleaning done by Maggie whom is very detailed. The atmosphere here at Great Expressions it started with the ladies at the front who are warm and very welcoming. I look forward to my next three visits this year. Yes, I said three more visits because having a great teeth is an important asset to one’s health.

Fantastic experience: So Happy with this office. My son has a Down syndrome and it’s hard finding a good office that is patient and understanding. Dr. Sharma is so kind and caring and the assistants and hygienist were all so nice. Love this office!

Fantastic experience: Great staff and excellent service, they take care of clients and ensure to educate you about how to take care of teeth and gums

Fantastic experience: Phenomenal work, care, and people

Fantastic experience: I love the dentists and cleaning assistants. So personable and caring! Thank you

Fantastic experience: Always a good experience. Everyone is very kind there.

Fantastic experience: Maggie the hygienist was the best in 30 years Desk staff got me in and out Love them Don’t like the upselling of non covered services

Fantastic experience: Maggie and the entire staff was awesome I love my experience there .Maggie used Ai technology to explain what was going on inside my mouth, I really appreciate the clarity..This place deserves more than five stars.

Fantastic experience: Great service and very polite and friendly staff.

Fantastic experience: I loved seeing a practice full of female doctors and staff! The hygienist and doctor were very friendly and nice they made sure I understood what they were looking at on the Xrays and took their time explaining things to me. I just wish insurance wasn’t so damn expensive!! But I will be back and would definitely recommend them to my loved ones and friends.

Fantastic experience: This place is honestly a godsend and I would encourage anyone looking for great dental care given by warm and thoughtful professionals to visit this location. I am a new patient and after having horrific experiences in past practices I can honestly say I've never had better treatment on any level. This includes my dental work, scheduling, and insurance/billing needs. My gums are a mess but I believe that had I had this level of care in the past my dental health would be so much better and I would not have experienced the deterioration this practice is in the midst of fixing. My enthusiasm is because I'm just so thankful to all of them. Special acknowledgements to Mia!!, Catherine, Maria and Drs Bajwa and Sharma for their excellent care.

Fantastic experience: Very professional hygienist. Experience was very good. Karlene

Fantastic experience: I need dental work done, I'm treated with care and respect for all my appointments and am very pleased with Great Expressions. From consultation to extraction of teeth, they do it all. This is an update I'm adding after the initial review I have made a couple other appointments to have a crown put on and I believe since the last time another extraction with all this heavy work I am in love with this place they really treat you so special here and it's so far everything has been pain-free and they really take care of you to calm you down where it matters and expert advice I've been going to the dentist for over 50 years and this last year with Great Expressions has been really really good, I would like to add the dentist I'm talking about and his assistant and location Chaim Levine, D.D.S. at 380 Hempstead Ave West Hempstead, NY 11552. ........ Update........ August 30, 2018...Moved to a new location one block away to 354 Hempstead Avenue, Ste. B West Hempstead, NY 11552. Basically same staff and was introduced to a new Dentist Misun Lee, D. D. S.. Same excellent service was given to me in a beautiful new office setting. Dr. Lee was excellent in explaining my situation and options moving forward and I'm very pleased. ……….Update……….November 16, 2021 I have been coming every 3 months for general cleaning and dental work. There are some new faces but still the same excellent care is given to me and much respect! ……….Update………..March 9,2022 .. Back again usually every 3 to 4 months for the care I need I’ve been doing this for many many years so no one knows the staff or Dentist Mi Sun Lee D.D.S. better than me . This session I needed some bonding on an old tooth with a post in it again excellent painless work done by Dentist Mi Sun Lee D.D.S. Some other people have mentioned since it is a new building and a new office but someone is maintaining things correctly because everything appears spotless and a very nice environment of course the staff is always lovely to talk to. It seems like they really give an effort to individualize and care about you. ………..update……….. August 8,2024… still coming here every three months excellent care from the dental hygienist, to the receptionist ,to the dentist, doctor. I love this place. Did I say I love this place? No one loves going to a dentist but if you have to, this is the place to end up.! Update February 20, 2025 Another 3 month maintenance visit expertly handled. The staff was professional as usual and all went well. Update. Sept,4. 2025… 3 month cleaning ,cancer inspection of the mouth and some anti-antibiotics keeps me together, perfect treatment every time I look forward every three months Update : Dec15 2025 I was in yesterday for another three month visit deep cleaning irrigation and a fluoride treatment once again treated perfectly. They’re actually like family the receptionist all the way down to the dental hygienist. I love that place.

Positive experience: It was great service,except they take too long to call me in one hour to be exact

Fantastic experience: My experience as a client with Great Expressions was perfectly awesome.

Negative experience: I didn't like suprise

Fantastic experience: Maggie is one of the best Dental Hygenist I know. She makes you feel at home in the chair.

Fantastic experience: always pleasant staff, reasonable and caring

Negative experience: I would give them 0 stars if I could. They are always pushing you to pay for things the insurance doesn’t cover. Very disorganized practice! I don’t know when they were planning to let me know that the pediatric dentist switched her schedule from Wednesdays to Thursdays. Didn’t even bother to call me to reschedule.

Fantastic experience: I received the best oral care possible. The attention to details by the dentist is acknowledged. I always receive personalized care from the dentist. However, the billing transparency needs to be improved. Patients need to know what and what will be paid for before getting to the clinic.

Fantastic experience: On time. Great cleaning without pain

Negative experience: Don’t even bother making an appointment. You will have to wait for at least an hour after your allotted time in the waiting room. This has happened to me on multiple occasions. The flagrant disregard for clients and their schedules is embarrassing and unprofessional.

Negative experience: Front desk not friendly person that takes you into to room to check info and take X-ray not friendly however the person that cleans your teeth very thorough and explains everything Dr was not on duty to read xray because of Jewish holiday hopefully will receive a call about xray Will not recommend

Fantastic experience: Everyone was courteous and professional,The Dr the surgeon,answered all my questions and was very patience.

Fantastic experience: Great experience- staff was great, all parties explained each step of the visit.

Fantastic experience: Entire staff is great. Maggie made me feel very comfortable with my cleaning. She had great communication and made my first time with her a good one. Very professional.

Fantastic experience: Great dental office. Everybody is very professional and really knows what they are doing. They explain every procedure they do and they also make constructive suggestions.

Fantastic experience: Very good hygienist

Fantastic experience: I must say the entire staff are cordial, professional and always caring. Their customer care is excellent. My visits are pleasurable as well. I would highly recommend anyone I know in need of dental care to Great Expressions.

Fantastic experience: Everyone in the dentist office is very friendly. The Doctors are amazing, professional and nice. I love going there.

Fantastic experience: It was amazing how my Dentist listen to my discomfort and adjusted my dentures which alleviated the pain I was feeling.

Fantastic experience: Very Efficient,Knowledgeable & Courteous Oral Surgeon Dr Azaz Awan DMD who gave much time & deeply dived into the issue . Clean,Equipped & friendly atmosphere at the location under Dr Azaz Awan’s Administration. Very impressed.

Fantastic experience: Customer oriented friendly atmosphere with excellent patient care. We love this place.

Fantastic experience: Brought my mom for treatment and a cleaning. Mia the dental hygienist and all the staff were kind and helpful. Very gentle with her and very good quality. Explained everything she doing to my mom to both of us. We would recommend.

Positive experience: Was not told it would take almost three months to get the new denture .there's a lot of discomfort.

Fantastic experience: This is a wonderful dental office with very professional and friendly staff and up to date technology. The Dental Hygienist Lamia Moore was very professional and gentle, she took her time explaining what she was gonna do. I always look forward to my teeth cleaning. Mia is the absolute best dental Hygienist!!!

Fantastic experience: Had a great experience! The staff is patient and professional. The office is clean and well put together as well. 10/10 recommend, especially for people who afraid of the dentist. Lamia, the hygienist that did my cleaning was thorough, thoughtful, efficient, GENTLE and most importantly.. amazing at what she does. Will be coming back regularly for routine checkups and cleanings.

Fantastic experience: Clean, friendly, and professional office. Everyone attentive

Positive experience: Dr. Sharma and the team were so patient, she explained everything clearly. She did an excellent job! My teeth look amazing. I would highly recommend!

Negative experience: The service is great but the wait time was over 1 and 1/2 hrs long.

Fantastic experience: Everything was great very good service

Fantastic experience: I always have a great experience at GEDC. Maggie, the dental hygienist always does an excellent job doing my cleanings. She’s kind, gentle and professional.

Fantastic experience: Excellent care and very professional and friendly staff! Everyone at the West Hempstead office is a pleasure

Positive experience: Maya made it a pleasant visit. I’ll be back

Fantastic experience: Highly recommend Great Expressions @ West Hempstead. Always very accommodating. Maria, the hygienist & Dr. MbNally are beyond professional.

Fantastic experience: Every time I leave this practice I am always satisfied. Everyone is friendly and courteous. My whole family goes here.

Fantastic experience: Very efficient office and friendly staff. Maggie is one of my favorite hygienist. All around great experience with support staff and the dentists. Highly recommend the West Hempstead office.

Fantastic experience: Friendly service, clean and sanitized, reasonable price

Fantastic experience: Very friendly and professional

Positive experience: The staff is highly supportive and professional . From the front desk to the hygienist or dentist chairs it is great care, keen explanations of care proprided , and outstanding service. Kudos

Fantastic experience: Like going to Great expressions staff is very helpful and always smiling going to a dentist can be a pain in the butt They make it enjoyable

Fantastic experience: Always on time - they don’t make you wait for your appointment.

Fantastic experience: Great dentist. Kind dental assistants. Professional office staff.

Negative experience: Massive wait time, 45 min after an appointment scheduled for 9 am and still have not been seen.

Fantastic experience: I love this office! Everyone is always polite and the staff is very invested in your well being. 10000/10 would recommend.

Fantastic experience: Wonderful dental experience! Reception staff are very professional and personable. Maggie is an extremely knowledgeable and proficient hygienist. Dr. McNally is very skilled and thorough, and her assistant Michelle makes the appointment go by like clockwork!

Fantastic experience: I had a great experience at Dental Expressions. Each time I was there I was taken within a few minutes, and the staff is extremely nice and friendly.

Negative experience: You definitely don’t get a “Great Expression” from the receptionists up front. Professionalism starts at the front desk. One had no expression and the other was too busy chatting on her cellphone…which she was bothered whn the other recep asked her a question. Felt like I disappointed them for showing up. As for the Doctor & Hygienist,,they were professional & knowledgeable. Wish I can bypass the desk on my next visit or better yet seek my teeth cleaning elsewhere.

Positive experience: Staff nice and friendly I would recommend to a friend

Fantastic experience: Dr. McNally is great as is the rest of the staff. Everyone is very helpful and caring.

Fantastic experience: Dr.Gina and Maria at the front desk are excellent. Highly recommended

Fantastic experience: OFFICE STAFF IS FRIENDLY, HELPFUL AND EFFICIENT!!! Also, I don't remember their names but the dental assistant and the dental hygienist are both friendly and always do a great job. Dr. McNally is awesome. at my most recent visit, she spent a lot of time treating a problem I had with my teeth and was very patient and my teeth look and feel great as a result! I have used several dentists over the years and started using Great Expressions in West Hempstead NY, with Dr. McNally about 2 years ago and it turned out to be a great decision. I highly recommend.

Negative experience: Do not answer phones. Calling the office for days finally answered and put on hold for 30 mins I had to physically come into the office to make my appointment. When I came in one girl was on her phone and the others on the computer yet no one was available to take my call.

Fantastic experience: Excellent dental office. Had to replace a filling & my tooth was sensitive. They were Patience & got the job done! Deep cleaning is phenomenal.

Fantastic experience: Fabulous office, great front office staff and a wonderful hygienist. I hate going to the dentist but totally love this office. Dr. McNally and everyone here makes your visit worthwhile. I highly recommend this office.

Fantastic experience: Efficient, friendly, thorough. They changed my appointment from 11 am to 9 am, 1/2 hour wait time, didn't like that but they seemed busy and not the norm.

Fantastic experience: Maggie is an excellent hygienist. Best dental cleaning and I only go to her now. She is very thorough and efficient at what she does. My teeth are so bright and look so great after my appointment. The staff is friendly and the office is clean. Highly recommend.