Smile Keepers Medford Main
Welcome to SmileKeepers Medford Main, your trusted neighborhood dental partner located at 826 East Main Street in Medford, Oregon. We are dedicated to providing comprehensive, high-quality dental care tailored to the needs of families of all ages. Our team of skilled professionals is committed to creating a welcoming and comfortable environment where your oral health is our top priority.
We offer a full spectrum of dental services, ranging from routine general dentistry to advanced specialized treatments. Our capabilities include periodontics, oral surgery, and precise endodontic procedures such as root canals. We also specialize in restorative solutions like dental implants and aesthetic enhancements, including custom veneers and highly effective teeth whitening treatments designed to boost your confidence.
At SmileKeepers, we understand that dental care is for every stage of life. Our practice proudly offers pediatric dentistry and comprehensive orthodontic solutions for children, teens, and adults, ensuring straighter smiles and healthier bites for the whole family. We also provide convenient emergency dental treatments for unexpected issues that arise outside of regular business hours, ensuring you get the relief you need when you need it most.
Opening hours
- sunday: (closed)
- monday: 7:30-17:30
- tuesday: 7:30-17:30
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Our comment from Best Dentists Club about Smile Keepers Medford Main:
Comprehensive Family Care and Specialized Treatments
Located in the heart of Medford, this practice delivers a full spectrum of dental services designed to support patients of all ages. From routine check-ups and preventive care to more complex procedures, the clinic ensures that every visitor receives tailored attention. Patients consistently praise the clinic's ability to manage diverse oral health needs under one roof, covering areas such as general dentistry, pediatric care, and orthodontics for children, teens, and adults. The team also handles advanced treatments including cosmetic dentistry, professional whitening, veneers, and restorative work, ensuring a complete approach to dental wellness.
- Preventive and general dental exams
- Pediatric and adolescent orthodontic assessments
- Cosmetic enhancements and professional whitening
- Restorative procedures and periodontal care
A Gentle Approach That Puts Patients at Ease
A recurring theme in patient feedback is the exceptionally calm and comforting atmosphere. Many visitors note that their initial fears or past negative experiences have been completely transformed by the practice's patient-centered methodology. The dental team prioritizes clear communication, taking the time to explain each step of the procedure and frequently checking on comfort levels. This attentive care is particularly valued by patients with dental anxiety, as well as those requiring gentle extractions or detailed deep cleanings. The professionals consistently receive high marks for their compassionate bedside manner and their ability to adapt to individual needs, including accommodating sensory sensitivities and providing breaks whenever necessary.
Dedicated Professionals and Responsive Communication
The clinic's reputation is heavily built on the expertise and courtesy of its staff. Patients frequently highlight the seamless coordination between receptionists, dental assistants, and dentists, noting that everyone from the moment of check-in to the final follow-up feels genuinely cared for. Reviewers often mention the high level of technical skill combined with a warm, personable attitude. The team's commitment to thoroughness ensures that patients leave with a clear understanding of their treatment plans, while the front desk is consistently praised for its flexibility, clear scheduling updates, and willingness to accommodate last-minute changes or emergency requests.
Timely Access and Emergency Support
Understanding that dental concerns can arise unexpectedly, the practice maintains a responsive system for urgent care. Patients who visit with acute pain or broken teeth often report being seen quickly, with the team efficiently triaging needs and providing immediate relief options. Whether addressing a cracked tooth, scheduling a follow-up for a recent extraction, or adjusting a treatment plan to align with insurance preferences, the office strives to minimize wait times and streamline the patient journey. This dedication to accessible, timely service, paired with a consistently welcoming environment, makes the practice a trusted choice for families seeking reliable dental care in the region.
Services and Treatments
Smile Keepers Medford Main: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 372 reviews
Fantastic experience: Great service. Super nice people.
Dear Ruben, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: Front desk guy and lady who's been there since the 1800's are AMAZING! Always a good time at the reception desk lol my doctor is the only dentist who has never scared me. He's fast and efficient. His assistant is always GREAT! Knows her stuff and works with confidence. Highly recommend!!! (wish I remembered her name)
Wow, Amanda! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: They were friendly and did an excellent job on my pet. Fast and efficient. Great service.
Hello Monty, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: I had a horrible broken tooth and they were absolutely amazing and very quick to get me in and out.
Thank you, Holley, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: Amazing ! Could not be happier. Thank you so much
Hi Judy! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: So far I love gentle dental. I went there today. I had a late appointment and they called me and let me know there was an earlier one so I could go in earlier. Their prices are better than other places. They do good work as far as I can tell. The only problem is sometimes it's hard to get an appointment because they have so many patients. Which again is an indicator that they're doing a great job or they wouldn't have all these patients. So all in all I recommend gentle dental.
Dear Robert, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: Great Dentist to come to! Had a complete overall of my teeth and was met with nothing but positive experience. Thank you Gentle Dental!
Hello Zachary, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Fantastic experience: Gental Dentist is a wonderful place to have your dental needs taken care of. I was well taken care of today, and my follow-up appointments were made. The staff is very friendly, making one feel welcome and cared for. My dentist was knowledgeable about my need and will be able to take care of it, following a conversation with my PCP. She was very kind and her exam was very gentle, and she communicated very well with her nurse. So, if you have dental needs, I highly recommend contacting Gental Dental.
Hi Msjamie0! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: Fantastic experience. We love the staff.
Wow, Melissa! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: The Dentist & the staff are very kind, knowledgeable & friendly! I truly appreciate the care they have given me through the years! Please keep up the good work!
Hello Christopher, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: Excellent employees, excellent overall experience. Hands down the best dental visit I've ever had!
Hi Milo! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Positive experience: Great.. good people. Very friendly and efficient.
Hello Michael, thanks for the wonderful review! We're so happy you enjoyed your visit. We aim for nothing less than perfection and would appreciate any suggestions you have for us to earn that extra star next time. Looking forward to welcoming you back!
Positive experience: They treated me with kindness , dignity and respect. What more could I ask for
Hi Lawrence! We're grateful for your feedback and thrilled you enjoyed your experience. We strive for excellence and wonder what we can do to make your next visit a 5-star one. Your insights are invaluable to us. Thank you for being part of our community!
Fantastic experience: The quality of care I received was well past expectations, i was treated kindly and got a great detailed deep clean of my teeth! The staff I encountered were amazing and I’m thankful they’ve handled my experience with so much care
Dear Mariah, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: Amazing service, great directions and communication skills. Everyone was polite quick too attend Everyone..
Thank you, Benjamin, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Fantastic experience: All the Stars for Holly Garcia, she is an awesome dental hygienist. She is knowledgeable, attentive, present, thorough, professional, caring and very kind, a good hearted individual. I always know I'm in the best of hands and leave reassured and more knowledgeable. She's the best I've ever had. Thank you Holly! 5 Stars for Dr. Tamara Hald DDS, her expertise, her kind ear ,and straight to the point answers are so very much appreciated. I am grateful to have a professional like Dr. Hald on my team! 5 Stars to the office staff as well, they are welcoming, kind, personable, knowledgeable and swift! I am grateful to every one of you! Thank you!
Wow, R! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Positive experience: Normally good. Today didn't get seen til 30 minutes after scheduled appointment time. Then our appointment was short and only 1 filling done. Wasn't pleased about this.
Hello Carol, thank you for your feedback. We're glad to hear about what you enjoyed and understand there's room for improvement. We're committed to enhancing our services and would love another opportunity to exceed your expectations. Please reach out at (458) 225-1598 and ask for our practice manager to discuss further or share any suggestions.
Positive experience: The lady’s in there were very nice
Thank you, Jennifer, for your generous review! We're delighted to hear you had a positive experience. Your satisfaction is our top priority, and we're keen on making your next visit even better. Please let us know how we can achieve that perfect 5-star rating with you!
Fantastic experience: The staff made me feel comfortable with the procedures They explained everything before during and after
Thank you, Evan, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: It was a very freindly welcoming place and I appreciate everything
Hi Tyler! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: I don't do the dentist very well historically but my dentist and her assistant really care! Thank you
Hi Ron! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: Quick and professional service. the guy at the front desk is amazing and a huge thank you
Dear Yolanda, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: Went in for my mom dentures. Very kind and thorough.
Wow, James! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: Dr Hall gave me back my smile. She repaired my front teeth so they match! I have been waiting 20 years for someone to fix it right. I was shocked and happy when I got home and took a good look. Thank you Dr!
Thank you, Amber, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: Dr. Hald is the absolute best. It's so rare to find someone all three: brilliant, caring and dedicated to the science. She is all three and a bag of chips.
Hi Kieran! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: Amazing! The receptionist go above and beyond to be flexible with your schedule, they are very compassionate and understanding, the dentists are all very professional and so compassionate, they take very good care of their patients. They have been my dentist for over 20 years and I highly recommend this dentist for individuals and family's !
Dear Sharynne, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: Such a beautiful place with wonderful people who are very nice and caring ❤️. Extremely happy and satisfied with the work done on my teeth today. Thank you for your care.
Wow, Alonso! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Positive experience: Went in for exam and teeth cleaning. I got the exam...they did great job so far. Scheduled cleaning for 1st available appointment, January 4, 2027!!!! What!? A little busy I'd say.
Hello Thalia, your review has made our day! We're so glad you enjoyed your experience with us. We're committed to excellence and always looking for ways to improve. We'd be grateful for any feedback that could help us turn your 4-star experience into a 5-star delight.
Fantastic experience: Great experience! The only bummer thing is how far the hygienist is scheduled out, February 2027. But that's not anyone's fault.
Thank you, Tanya, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: Haven’t visited the dentist in 19 years and they were awesome
Hello Jordan, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Fantastic experience: Way back in the early early 2000s I didn't have the best experiences there, but I'd say in between 2012 and 2015, I've had nothing but good experiences I recently within the last year or year and a 1/2. I finally got over the embarrassment and went in to get my teeth removed and plan on having dentures. I didn't even wanna wait to see if my teeth could be fixed. Because they all looked absolutely terrible. A few of them were busted. I mean, more than a few so I didn't wanna save them. I went there after not being there in so long, I came back in 2025 and it being 2026 now. They treat me with so much respect.They've been so amazing and loving.They've been like a family ever since i've been there like I said way back in the early two thousands I wasn't impressed but now it's been absolutely amazing. I mean, I'm beyond impressed. So far, I have gotten my dentures, but the bottom ones didn't fit correctly, and they were hurting my gums, the impressions sent them off. I went in today they did my mock up, which is just the denture lining with no teeth, they use that as mold and have your denures created you get to pick The color of your teeth, everything. they will work with you. So much until you get exactly what you want. I even have state insurance and got my dentures free. My dentist Roya. Has been amazing. She really shows compassion, love and shows how passionate she is towards job as well as giving us a confident smile thats so infectious its impossible not to smile or smile right back at them. Now dont get me wrong but my bottom denture isnt ready yet but I made that choice which they had no problem with but they just didnt feel like they fit right and we're a little bit sharp as well for me at least so what did they do they made a brand new impression we got the mock up back they were still a tad bit off so they sent them in so I went in today they had to drimal a little bit and they fit amazingly 99.98 percent so theyre mocking'em it up with the teeth see what I think and then make an appointment to get them I'm so excited and love the fact that they listen to you and care what you want which is phenomenal to be heard anyway this place is amazing and I % recommend them
Wow, Justin! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: Great dr, and nurse. They got me in explained everything they were doing and made me feel ok even through my extreme anxiety and crying.
Hello Kahlan, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: I like the work they did. They were friendly and professional.
Hi Raul! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: gentle is in the name, best first experience with a new dentist i’ve ever had they made me feel very comfortable
Dear Ember, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: From the minute I walked in I felt very relaxed and comfortable. Everyone was polite and nice
Hello Lin, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Negative experience: Wasted a year and a half with this dentist office. I came to this dentist for work after a cancer diagnosis i received a life time dose of chemo in just 6 months chemo that is known to destroy your mouth that you have to chew on ice while getting the chemo injection. my cancer spread to my bones and the medicine I would need to do in the future required me to get any work done on my teeth. Every time I was seen I would be shamed about the care of my teeth and everything wrong with them I would have to remind them of my medical history and that my dental heath was not from a lack of care but I never missed an appointment it took the well over a year and a half to do the 4bsides of my mouth with fillings in that time i also lost my front tooth after the last round of fillings I was told need to do xrays again, fine no problem. I do them just to be told I have more filling needed to done 4 more appointments to do my mouth all over again and they won't do anything about my front tooth untill all filling are done but they a not filling all your teeth to get you to just keep coming back and keep charging ive waited so long to have my front tooth fixed that my other tooth as migrated and will now also need to be pulled at that point it will be two years I haven't had front teeth I asked if I could pay cash to have my front teeth started only to be told if I don't use my insurance it's fraud so I have to wait till insurance denies it before they will let me but office wont summit to insurance untill all the fillings are done round and round we go I asked to change doctors they made me wait another month to call me 3 days before to tell me the doctor I was going to meet wants a day off. do not go here they will bleed you dry . And you will leave with you teeth still not fixed
Hello Jessica, we're sorry to hear your experience was less than ideal. Your satisfaction is crucial to us, and we'd love the chance to make things right. Please reach out to our practice manager at (458) 225-1598 at your earliest convenience.
Positive experience: Bed side manners are poor. Only tells you the most expensive option. Like I went in because my tooth was in pain they did there exam told me a rootconal that was more then I make in a year and told me other problems that had nothing to do with my pain. Pascribs pills that do nothing for pain. Luckily my mom yelled at them to find another salution now I get to see an oral surgeon to remove on tooth that is in pain and one that is not even hurting me. So choose your dentist wisely
Fantastic experience: Took me in with zero notice, saw me within minutes. Both the DA and the dentist treated me kindly & gently.
Thank you, Andy, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Fantastic experience: Every time I've come to this location I have been very pleased. Everyone is kind, helpful and informative. Today was no exception, I've been forgotten by 2 other dental offices either by constantly having appointments canceled the day of and even have no record of me... ridiculous! I spoke to a sweet lady today her name was Jessy, thank you to her, s g e was helpful and courteous. If you need dental work, look no further go here!
Hi Jennifer! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: Wonderful professional dental hygienist he was really professional and calming
Wow, Zoahstar! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I’ve never dreaded the dentist, but with how much time that had passed i was really worried. The staff was amazing, considerate of my sensory challenges, and while they are booked quite a bit out, the thoroughness of the exam really made maintaining till my next appointment much more manageable The Dentists are caring and you can tell by how they talk to you about what’s going on.
Dear Rachel, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: This place is very professional and very caring they take pride in their service to the people that go their very friendly and thoughtful to their patients needs.
Hi Robin! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: I was treated very well at the front desk, by the technicians and by the dentist.
Dear Shannon, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: Gentle Dental on Main has been a great experience every time I’ve gone. The staff is friendly, professional, and makes the whole visit feel much more comfortable than you’d expect. I’m not a big fan of going to the dentist, but they do a great job creating a calm and welcoming environment. I’ve never had a bad experience here and would definitely recommend them.
Wow, Michael! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I am on my denture journey. They never judged me, just asked matter-of-fact questions. When it came time to pull 5 teeth, they worked with me. The first one was the hardest. Two days later and just type on and ibuprofen are needed to manage the pain. She did a fantastic job! I was so scared of the pain but she assured me they were easy pulls so I wouldn’t need anything more than that. Phenomenal job!
Hello Aubrey, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: Well everything went well. I was excited to get a new person working on my smile!! I'm very grateful for the staff and can't wait to get back to my next appt...
Thank you, Bradley, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: I can’t say enough good things about my experience here. Every time I go in, Dr. Roya goes above and beyond to make sure I’m taken care of—even if it means spending an little extra time beyond my scheduled appointment. Her level of care is truly exceptional. The follow-up is thorough and personal, never rushed or robotic. After my extraction, she even took the time to text me after hours to check on my healing and make sure everything was going smoothly, which meant so much. It’s rare to find a provider who genuinely cares this much about their patients. I’m incredibly grateful to be under her care and would highly recommend her to anyone.
Hi Vintxge! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: All the Doctors are amazing especially Dr. Jung and Dr. Roya! Front desk got me in asap when my teeth/gums hurt. Big thank to Becky, Jessie, and Trevor!! The assistants are always awesome as well!! I can only remember Chess but all of the assistants for the Dr. are great. Everyone is polite, respectful and professional. I recommend them anytimw anyone needs dental work done.
Dear Alexandra, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: The staff were very kind, especially after I told them about the PTSD I have with dentists. I am 67 years old and it’s been 34 years since I’ve been to a dentist. They took that into consideration. The dentist was good and thorough. This is my first visit with Gentle Dental. Hopefully the following visits will be the same; good and kind!
Thank you, Cerise, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Fantastic experience: Amazing front of the house for scheduling and communicating. Extremely conscientious Doctor! Extremely conscientious and caring hygienist. Extremely satisfied with my care would recommend to anyone looking for dentistry work. God Bless
Hi Mrgzavzav! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: It was a great experience. The dentist was so caring I felt like she was mother. And that made me relax and let go. Thank you.
Dear Clifton, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: The staff at Gentle Dental is unbelievably a kind and helpful. Best dental experience I've had in my whole life so far. Thank you guys for being so awesome.
Hello Lord, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Fantastic experience: Everyone was very professional and polite. Dr. Held is great
Hello Rose, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Positive experience: Was a great experience for me and family. The staff was very helpful and so kind. We all had a little fear about going to a new denist. However, it was such a positive experience. We look forward to going back. I believe our denist name was Dr. Roya (spelling may be wrong) her assistant Bree and Holly were a delight! So appreciate thier kindness, the gentle way they treated us was above and beyond professionalism. :-)
Much appreciated, Angela! Your 4-star review means a lot to us. We're constantly working on enhancing our service and would love your input on how we can make your next experience a 5-star one. Thank you for your support and feedback!
Negative experience: Well to the mother and child that left the building when i was getting a tooth pulled all apologies I wasn't numb at all and I kept saying that and was legit screaming. I don't want to go back ever . I have never been in more pain and frankly tramatized
Greetings Michael, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (458) 225-1598 and ask for our practice manager.
Fantastic experience: Gentle dental was very polite and professional thank you every appointment I've had with them has been very amazing
Thank you, Tom, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Positive experience: The care was good, and the dentist was great, but nobody introduced themselves from the time I checked in until the time I left. The place is also looking a little rundown with skewed signs and chipped paint
Fantastic experience: Always have a good experience here. Everyone is very friendly and I absolutely adore my dentist very caring of her patients.
Thank you, Jessica, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Fantastic experience: They did good with checking my teeth and being gentle with me because I was a little nervous but everything was good overall❤️
Hi Evangelina! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: I really like the staff here. They explain what and why they are doing anything and never act put out by questions. They are also very good with before, during and after care as well as pain management after procedures. My only complaint would be that they are so popular that it takes forever to get in to see my dentist now. My dentist is as gentle as possible with me and isn't afraid to use more pain meds if I need more during a procedure. I can't say enough about how great the staff is, Please be patient as they are worth waiting for.
Hello Daze, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Fantastic experience: Great team! Form the front desk to the dental assistant to the actual dentist. All were very pleasant to work with
Wow, Brett! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I had the best time
Thank you, Debbie, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Positive experience: My dental visits are satisfactory & pleasant. Wait times have typically been short, about 5-10 minutes w/in check in time. The treatments I've received have been painless. On a previous visit, one tooth was worked on & it was a bit high. I addressed it the following visit as it was annoying but not overly painful & it was ground down a bit to my satisfaction & comfort. Scheduling future appointments is easy & flexible. My only gripe is time between visits can be long, like cleaning half the teeth one visit then the other half the following visit? Wish they could all be cleaned at once but i understand that it's the system being under Medicaid & not the provider itself. So far a happy camper with gentle dental.
Dear Monogamous, it's great to see your 4-star rating! We're glad you had a good experience and would love to know how we can elevate it to great. Your feedback helps us improve, and we look forward to making your next visit even more memorable.
Fantastic experience: Mariah shared with me when she was finished with her appointment, that she didn't even feel the novacan and she and the dentist got along very well. I thank you.
Hi Cheri! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: Always kind and happy to see you! Dr. Jung is especially nice. So caring and concerned for pain in my mouth. And makes sure I can HEAR him, cuz I'm pretty deaf. Just a great team of employees !!!
Hello Carolyn, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Positive experience: The assistant and the nurse who attended to me were very kind and very dedicated to their work. I am truly happy with the service.
Hello Mich, thanks for the wonderful review! We're so happy you enjoyed your visit. We aim for nothing less than perfection and would appreciate any suggestions you have for us to earn that extra star next time. Looking forward to welcoming you back!
Fantastic experience: Very kind and caring staff. Dr. Jung is terrific...very knowledgeable, accommodating and gentle. Everyone I have encountered here is amazingly kind and helpful. Thank you!
Thank you, Trish, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Fantastic experience: I always get great customer service and the dental staff is friendly, and the dentist is awesome.
Hi Chelsea! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: They’re always super nice and friendly and most of supportive during even an emergency experience.
Dear Chelsea, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: EXCELLENT care. Teeth cleaning. She was wonderful, skilled, and should get a raise! She checked my file before I sat down and was aware of my teeth before going in. Thank you! And, she said she liked my music.
Wow, Anne! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I was concerned with some of the other employees there with hygiene and professionalism when I got x rays, but make no mistake about it Dr. Jueng is the best dentist in the valley, he is so incredible and saved my teeth. A painless experience and great work. I received over 20 fillings and he and his assistant were amazing. Now as a 32 year old I get to keep my teeth and feel incredibly blessed. Rare to find this kind of care. Thank you so much Dr. Jueng, I hope I spelt that right.
Hello Derek, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: Very friendly, easy and painless experience. Very happy with them!
Thank you, Jose, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: I wish I remembered my dentists name, so I could put it in this review. She is so gentle and kind and made my experience so comfortable. She constantly checked on me during the procedure to make sure I was as comfortable as possible. I hate having to get shots in my mouth, but I didn't even feel them with her! The front desk staff were really nice as well, and they were able to get me back in 2 months which is actually pretty quickly! So pleased with my experience!!!
Hi Brandy! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: A brief 5-minute wait in the waiting room got me into an exam room, doctor was there in a 30 seconds and appoint went great. Friendly people , good environment
Dear R, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Negative experience: Hands down WORST dentist office ever! Scheduling is a nightmare. Everything is rushed whether its a cleaning or an extraction. Even though you wait months for your appointment they are mainly concerned about the quickest turnover not actual best options for you. I recommend you go ANYWHERE BUT HERE.
Ayase, it's concerning to hear about your dissatisfaction. Ensuring your satisfaction is our priority, and we'd appreciate the opportunity to discuss your feedback. Please call (458) 225-1598 and speak to our practice manager.
Negative experience: THE WORST EXPERIENCE OF MY LIFE I have never been a person with any dental anxiety. I went in to have my wisdom tooth extracted, the dentist was so cold and rushing the appointment barely discussed anything with me and treated me like a piece of broken machinery. I started to have extreme anxiety and was shaking and even crying. The dentist couldn't care less. Did not attempt to calm me or even talk to me besides asking me if I wanted to remove the other two wisdom teeth as I stood there horrified trembling and crying. I have never been treated with such cold disregard. I would rather dig a hole to the other side of the world than to return to this office!
Ayase , we regret to learn that your recent visit wasn't up to par. We are keen on understanding and rectifying any issues. Could you kindly contact our practice manager at (458) 225-1598?
Fantastic experience: I’m grateful that you have emergency care. My molar broke over the weekend. Very painful . On Monday morning I arrived at the dental office at 7:30 am, just as you opened. I was able to see a dentist within half an hour. Thank you Gentle Dental.
Hi Nakita! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Fantastic experience: The nurses make you feel so comfortable from the moment you walk in and I know it sounds impossible but I had a fun time with the nurses they make it feel like you are just hanging out with friends instead of the dentist office
Hello Robert, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Fantastic experience: I absolutely despise GD in Grants Pass, and have been left with a serious dislike all around for going to the dentist. This paticular GD office in Medford is AMAZING! Seriously, the staff are so incredibly nice. They took the time to explain everything without any kind of impatience or attitude. They didn't make me feel judged in any way regarding the sad state of my teeth (a big issue I had with Grants Pass office). They asked me specifically about any issues I had with the previous office, and they took the time to break things down so that I at least understood the process, regardless of the outcome. The Dentist was very honest about my expectations, giving me the ability to form a more positive outlook for the future procedures. They were able to do this well within a timely manner, again, never making me feel rushed or like I was an inconvenience to them. It's a shame that this reassuring harmony they have created in Medford can't be carried over to other offices. I know I'm not alone in my dislike for the GP office, and all the negativity 100% directly impacted my dental health. If you or family member has any hesitancy going to the Dentist, take them here. They're in good hands.
Hi Nicole! Your 5-star review has left us smiling from ear to ear. We're so happy to hear you had a fantastic experience. Thank you for sharing your thoughts with us and the community. We're looking forward to your next visit!
Fantastic experience: As usual the Dr did a very good job with me. She is patient, very empathetic and concerned with how I was doing during the procedure. I love having her for my dentist and would not trade for another.
Hello Kevinearp2008, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Fantastic experience: This place just takes so much care it astonished me. They are so gentle and caring and take the time to make sure your not suffering in any way. Best dentist office I've ever been to in my life. And I'm 40 and been to alot!! Also just love the 2 people at the front desk they are super sweet and just a hoot to talk too!! Thank you guys!!
Hi Sharyce! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Negative experience: Don’t waste your time. Was working and got called 3 times before my appointment next week. And in all capitals texted me and said they couldn’t reach me and to call them back.. I called and said to take me off for my scheduled date and to take me off the list. Unless you want your phone blown up in the span of less than 5 min I wouldn’t waste your time..
Ashlee, thank you for sharing your concerns. It's disheartening to know your visit wasn't satisfactory. We're here to help—please get in touch with our practice manager by calling (458) 225-1598.
Fantastic experience: Smile keepers are the nicest Dental outfit in Medford .They have made me smile everytime I see them and the thing is I haven't gotten my dentures yet! That will change my next visit! I'm smiling because I know what a great job they've done already. I can hardly wait. Jazz hands
Dear Jackie, thank you so much for your kind words and the 5-star rating! We're delighted to hear about your positive experience. It's guests like you that make our job incredibly rewarding. We can't wait to see you again!
Fantastic experience: What a great place! After over a decade of not seeing a dentist and hearing not so great things about the industry as a whole, I was kinda nervous. No need! This place is professional, yet very casual and comfortable. I felt well taken care of and left educated. They listened to me, and answered all my questions with patience and care. Even the front desk staff displayed genuine happiness when they were able to set up an earlier appt for me due to a cancellation. Worth the year long wait.
Wow, Jessica! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I’ve been going to smile keepers for a very long time years since before my son was born and I love my keepers. They always do a wonderful job on my teeth and they’ve always done a wonderful job for my son too.
Hello Kemamadas, your glowing review has truly made our day! We're so grateful for your feedback and happy to hear we met your expectations. It's our pleasure to serve you, and we look forward to your next visit!
Fantastic experience: The Dentist office at smile keeper's. Did an excellent job. They got me in the same day that I called. The staff was very nice and friendly. The dental assistant and dentist explained to me exactly what they were going to do and that they would be able to extract a broken tooth, a molar. That is causing me an extremely large amount of pain. Just have to get the infection down some. Before they administer the anesthetic. Because otherwise it won't do it's job and numb the affected area with the infection being so wide spread. To be able to extract the bad tooth for me. Said it would probably be about a week. After taking the antibiotics. I'm very pleased with them and am looking forward to getting this broken tooth removed. Just as soon as possible. They've done an outstanding job and I highly recommend them for all your dental needs.
Thank you, Jake, for your outstanding review! We're so pleased to learn that we exceeded your expectations. Your enthusiastic feedback is a great motivation for our team. We appreciate your support and can't wait to welcome you back!
Fantastic experience: Had a broken tooth. Smile Keepers was able to get me back in same day and remove it. Great staff
Dear Eric, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Positive experience: had to get new patient appt. before they would give me cleaning appt. and next cleaning appt. is in july... everyone very friendly.
Hi Mitch, thank you for your positive review and for sharing your experience! We're pleased you had a satisfying visit and are curious about how we can make it even better. Please feel free to share your thoughts with us. Your feedback drives our improvement!
Fantastic experience: The entire staff was polite and helpful. I thought my tooth was infected and they got me right in. Took radiographs and the dentist let me know the tooth could be saved with a root canal. I was so grateful to get this information quickly and professionally. Thank You Smile Keepers!
Hello R, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Fantastic experience: Once again Dr raya (sp) did an amazing job. I really like her hope she stays longer than my other dentists
Thank you, Deborah, for this wonderful review! We're so glad you enjoyed your time with us. Your satisfaction is our highest priority, and your feedback encourages us to keep our standards high. Looking forward to your next visit!
Positive experience: It was ok… wanted to charge me a bunch for major care despite updated dental health and new insurance. Tech didn't even polish my teeth after cleaning. Don't go back there.
Fantastic experience: Smile Keepers is the Best. I have well fitting dentures and the Dr I’ve seen the past two times has helped me even more.
Hi Alice! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Positive experience: I've been coming here since 2020, I wished they didn't book months out for a treatment like a filling that has fallen out and by the time you get in, too late to save it. Or anything that is in immediate care, I feel like it has to do with insurance and how many patients they see. I have major anxiety, feel fear of going in due to silent judgment so because growing up, never had the best dental care and obviously I'm paying the price in my dental health. I don't have the time to call in hoping for a cancelation while i work 6 days a week just to keep money flowing. So when i have appointment i work around it, and go back fo work right after a treatment. Please really work on scheduling patients with dire need on immediate care. While the staff is great.. the scheduling is poor.
Thank you for your review, Tiffany. We're happy to see positives in your feedback but recognize the need for improvement. Your insights are crucial for our progress. To offer more detailed feedback or suggestions, please call (458) 225-1598 and ask to speak with our practice manager.
Fantastic experience: Recently had a tooth removal, the dentist gave me extra numbing drug in my jaw lidocaine i think it's called took longer to numb me than the removal quick, painless and I was a bit numb for 12 hours! Highly reccomend if you want a nice painless professionally done tooth removal! They also text me a week before and the day before my appointments!
Wow, Rikushio! Thank you for the fantastic 5-star review. We're thrilled to know you had an exceptional experience with us. Your support means the world to us, and we can't wait to welcome you back for another great visit!
Fantastic experience: I was shocked and stunned how they got me in on the following Monday!? I guess I'd called at just right time and have discovered that their procedure for managing a waitlist is above par over ANYONE in this valley. The check/in was seamless, no it was a flawless. I stepped up to the counter with 3 mins to spare and the very friendly (cutie) young man offered to text me a link with check-in paperwork (he offered actual paper too) and I sat down to fill it out. I didn't' even have enough time as they promptly came to get me. . She got me settled, took a full mouth of X-rays, then the Dentist came in as if on a breeze. She was so friendly and down to earth I left with a smile - and I have a broken tooth tooth, a missing tooth. AND one that to be pulled. Check out was fast with another impressive, organized young man (cute too! How lucky?!) who actually said those magic words (again!) "We have an opening on Wednesday" Wait for it.... as in 2!days from now!!! Not of 2026 (currently 2025). Two days later, today, I had my cleaning. I put in my earbuds, was given these super , super dark green black shades for the light, and half an hour later my teeth and I left with a new lease on life. The hygenist was effiicent, capable, very calm mild mannered, and so friendly with a warm smile that was infectious.... Bear in mind: I hadn't been to a dentist in this valley for several years and age has given me some trepidation, mistrust, and frankly general unease of any dentist (if I could even actually get in to one within 12 months of calling) I've been to around here so they had their work cut out for them with me. They passed with more than the proverbial flying colors, they gained a new patient and, frankly a FAN. Who'd a thought? A fan...of the dentist. Yes, I'll say it: I LOVE YHE DENTIST NOW! And I actually look forward to going back. Which is good, because it's to get that tooth pulled. Thank you, Smile Keepers. I almost forgot to mention: the passerby in scrubs who needed to talk to the front line lady was even helpful and friendly: usually, in this case, said person will stand there awkwardly but she didn't. She was friendly too and got me checked in while the receptionist finished what she was doing. Again, fast, direct and friendly and she was not even a person scheduled to see me. So thank you to her too. Red scrubs, green manicure , thanks for getting me checked in on a good note. These things matter in a medical office, people. Kindness, friendliness, confidence, skillful, and warmth. It's hard enough to be at the dentist but to be there feeling slighted, angry, or worse- not even noticed at all makes for a bad day for anyone. You guys deserve 10 stars. Every single person does (I hope you pay them a lot because they deserve it.!)
Hello Tracey, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Fantastic experience: They are so thorough, and always make sure I like my dentures, and make sure they look and function great, I am always pleased with the service I get. Sometimes it takes a while to get in but always worth the wait.
Hello Cynthia, thank you for the perfect rating and kind words! We're delighted to know we provided you with a 5-star experience. Your satisfaction is what we strive for every day, and we're excited to offer you the same excellent service on your next visit!
Fantastic experience: My brother has been a long time patient of Smile Keepers and they have always taken excellent care of him. He now has dementia and can be difficult during dental procedures. He recently had a crown installed and it was a long, and for him scary, procedure. Dr. Jung and his assistant were so patient and caring and got my brother through it. Thank you to both. I can't recommend Smile Keepers enough!
Dear Jane, thank you for taking the time to leave us such a glowing review. We're honored by your 5-star rating and pleased to know you had an excellent experience. Your feedback is incredibly valuable to us, and we hope to have the pleasure of serving you again soon!
Fantastic experience: Knowledgeable staff, friendly, professional and willing to crack a joke or two to calm the nerves. I had a great experience.
Hello Dennis, receiving your 5-star review is the highlight of our day! We're thrilled you had such a great experience. It's our goal to consistently provide service that wows, and we're glad we could do that for you. See you next time!
Negative experience: Friendly staff but forget getting anything accomplished at this office……they schedule you out 4 to 5 months at a time even if it’s serious and they tell you to call in every day to see if someone has cancelled! Very poor business model! I wont be back and I do not recommend!
Greetings Scott, it's regrettable to hear about your recent experience with us. We take your concerns seriously and would like to address them. Please call (458) 225-1598 and ask for our practice manager.
Fantastic experience: my visit with dr. roya has changed my perspective on dentistry. after years of abandoning my oral health out of fear and anxiety, i walked away confidently after a filling, happy i had such a wonderful experience. she really went above and beyond to listen to my needs, made me feel comfortable in all of my hesitation and assured me with her loving nature and humor. other dentists have treated me as an inconvenience. the receptionist is always as sweet as can be rather over the phone or in person, the dental assistant was also great. her and dr. roya really compliment one another as co workers. my entire visit was only 40 minutes! my last few appointments have had little to no wait time, which is always a plus. the whole office really goes above & beyond!
Hi T! We're overjoyed to receive your 5-star review. It's fantastic to know we were able to provide you with such a memorable experience. Thank you for choosing us, and we hope to continue impressing you in the future!
Leave your review about Smile Keepers Medford Main:
Smile Keepers Medford Main appears in the following listings:
Other dentists you might be interested in
Rothfus Family Dental
Open Door Family Dentistry: Central Point
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.