Advantage Dental+
Advantage Dental+ is a family of affiliated dental practices operating in six states (Alabama, Florida, Massachusetts, Oregon, Texas and Washington). Each Advantage Dental+ practice is independently owned and operated by a state-licensed dentist. Behind the scenes, the Advantage Dental+ Management Team provides administrative support to keep all our Advantage Dental+ affiliated practices running smoothly. Our Clinical Advisory Team provides our P.C. Owners with advisory services that help ensure we deliver a consistently excellent patient care experience in whatever practice you visit!
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: (closed)
Services and Treatments
Advantage Dental+: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Fantastic experience: Annie and Kennedy are AMAZING hygienists! They are fun, friendly, knowledgeable but must importantly they are gentle and caring. I LOVE THEM!
We love to get feedback like this! Thank you for taking the time to leave us a review, Gloria.
Fantastic experience: I was treated with the utmost care. I would recommend the staff to any friend or family member.
Hi, Jonathan. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: It was great. I get good dental care at Advantage Dental!
Hi, Faye. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: First time I been to a dentist in 22yrs out of fear of judgment and anxiety of not knowing how I would be judged. The team was so nice the dentist was had fun sweet personality . I got 4 teeth pulled today didn't have any pain I didn't take any pain meds and still 12 hours later have not had any pain. I'm so happy I went thank you !
We appreciate your kind feedback.
Fantastic experience: I had such a wonderful experience with Annie. She really cares about her patients and her job. That was the BEST experience at the dentist I have ever had!! I would put more stars if I could. THANK YOU!
River, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: Aimee has been the person who has taken care of me for a few years now. I really enjoy getting to see her each time I have a cleaning. She is kind, gentle, and a lovely person.. Really appreciate this dental office overall
Hello Rachel. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Positive experience: I've been going to Advantage Dental for many years. I've always liked the dentist and the hygienist there. My experience yesterday was very good. I'm an easy patient because I've always taken care of my teeth, my gums and I floss regularly. However, because of Staff shortages it hamstrings the schedulers for patients which often times makes them cancel existing appointments that they make for patients, and then reschedule them (making patients wait even longer to get in to see the dentist) which causes patients to seek other dentist's office, so they can get their teeth taken care of. I know my wife is one of them who left Advantage Dental & found another dentist. It happened to me on Monday when they called and said they had to cancel my June 22nd appointment, and for me to go in yesterday the 16th at 8:00 a.m. Because of my schedule I was able to make it work. Most people probably can't do that. The powers that be there ought to invest in their staff and pay them enough so that they can have more staff to cover patients (dentists & hygienists) and not have to reschedule last minute their patients like they did me on Monday. Dentist offices generate a lot of money so they need to quit keeping all the money for themselves and pay more people to work there. True story. Thanks, Dan
Hi, Dan. Your feedback is highly appreciated. Thank you so much for the review!
Fantastic experience: Everyone is so pleasant here! Always smiling and so helpful! Kennedy is such a joy! She is definitely a ray of sunshine. Thank you for taking such good care of me!,,
We love to get feedback like this! Thank you for taking the time to leave us a review, Sandee.
Negative experience: Horrible place to go, especially if you have an emergency. They have made it clear that they literally have like 15,000 patients. But they have like 2 maybe 3 dentists. Make it make sense. I had an appointment to get actual work done on my teeth for a year. Few days before the appointment they call and cancel on me and reschedule me for 6 months from that date. Of course I had to get sick on the day of my appointment. God forbid I have something go wrong because now I have a dental emergency from my decaying loose molar that has a cavity down to the root. I blame them for how bad my teeth have gotten. If they could have actually gotten me in and not canceled on me so many times. Because I literally call every night begging them to call me if there is any way there is a cancelation and can see me. They finally called me last week and said they could get me in today and 1 hour before the appointment they called and canceled on me again. Now rescheduled me for August. I cannot wait until then. This is literally a dental emergency. I can't eat, I can't even drink without it hurting, I can't work because im in so much pain and have to put orajel on it every 30 minutes. I'm this close to pulling the tooth out myself and they do not care. They say there is nothing they can do. But encourage us as patients to call every day asking to get on the cancelation list. They even encourage you to come in person and sit in the lobby praying they will help you if you dedicate your entire day to sitting there. It's like a lottery being chosen to get in at an earlier date. I am livid and in pain. I am going to Aspen Dental in 2 days because they can actually get me in. But I have to drive to Grants Pass to their location. I am desperate. DO NOT waste your time going to Advantage Dental. Your teeth will rot and fall out before they will ever get you in for any work to be done. Thank me later.
Melissa , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Fantastic experience: Kennedy and Nachol were fantastic! Both quality of work and also their and personal touch place them above the bar. Advantage is lucky to have them.
Hello Stephanie. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Annie was great and very imformative and was working her day off to get PP patients in the last time I saw her and today she was awesome as well!! Thank you Annie!
Hi, Laurie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Everyone in the office is nice and professional. Annie (hygienist) is absolutely amazing. Love her. She’s very personable, professional, puts you at ease and plays great music. We laughed and had a great time. In past years, I have never felt good about going to the dentist-but I do now. I’m looking forward to going again. Highly recommend.
Hi, Jai. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Always great service at Advantage Dental in Medford.
We love to get feedback like this! Thank you for taking the time to leave us a review, Kim.
Fantastic experience: The new manager Stevie went above and beyond for me. I was having a really hard time with my insurance, and she helped me navigate the process and was patient with me. She is a huge asset to your company and this office.
Natalie, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Negative experience: I took my autistic son to Advantage Dental for a check-up. Children with autism often need extra patience during procedures like dental X-rays, but unfortunately the staff did not seem willing to provide that patience. After only a short attempt, they became visibly impatient and suggested that I take my son back to the dental clinic that accepted our previous insurance. What was even more disappointing was the lack of communication. The staff discussed my son’s dental situation among themselves but did not clearly explain anything to me about his oral health. As a parent, I found this experience unprofessional and discouraging. Families with children who have special needs deserve patience, respect, and clear communication when seeking dental care.
We apologize that you had this experience and understand your frustration with the situation. We appreciate your feedback and will take it into consideration as we work to improve patient experiences. If you would like to talk more about this, please send an email with your contact information to [email protected] and we can be in touch. Thank you.
Fantastic experience: I had my appointment today with Annie She was absolutely amazing
Hello Ezrah. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Annie is amazing person, she's kind understanding and patient. She's not only there to just do her job and leave like most people do. She actually has a conversation with you like a real human being. I really appreciate how all the staff is caring and gentle with not just my physical pain but me feelings as well, I was scared at first but now it's not scary anymore and I really enjoy seeing them.
Hello Vicki . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: It was a very good environment the front desk women were very polite and positive and helped as best they could. The doctors was even better and very professional.
Hi, Kyle. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great service orientated team that went out of their way to help fit me into the schedule. Prompt, on time, friendly and helpful. Great experience overall.
We appreciate your kind feedback.
Fantastic experience: The Tech that cleaned my teeth is the most professional and pleasant person ive ever had the experience of working with. Shes quick and Very good at her job. 5
Hello Adam. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: My mouth cannot say enough for the exceptional care and treatment I was given by Dr. Hunter and her dental hygienist, Ashley. They're fun, they're real, they're professional. They are also FABULOUS in their care to my 2.5 and 5 year old minions. We all leave with smiles for miles, thank you!
Hello Anna . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Negative experience: If you need immediate dental work don’t even bother. I have been trying to get fillings from them since 2024, and in November of 2025 I finally had my appointment for fillings that I had been waiting over a year for. Well the day before my appointment they called me and canceled my appointment and rescheduled it for January of 2027. Ive had to seek dental treatment elsewhere and pay out of pocket because my teeth would not last until 2027. I also brought up concerns for a specific tooth I had been having pain in. I was told there’s no cavity and that I just have grooved teeth, and that pain I’m feeling is all in my head. After getting a second opinion and paying out of pocket I was informed that I don’t have grooved teeth and that I’m lucky I came in because it almost needed a root canal. I’m extremely disappointed in the care I’ve gotten at advantage, and whenever I would call to try and find an opening that wasn’t over a year out I was met with attitude from the receptionist. Truly the only positive experience I’ve had here is my dental hygienist is the kindest young lady and cares about her patients. For the rest of the staff and dentists I can’t say the same. EDIT: And after reading more reviews it’s apparent that I’m not the only one this has been happening too. They have a very clear pattern of booking appointments 6-12 months out and will cancel a few days before just to reschedule you another year out. So once again if you need immediate dental work I would go anywhere but here.
Geneva , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Fantastic experience: Great service and great staff! Been going for over 15yrs
Hi, Jarvis. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: i went one time and got a scan, they said they would call back monday and it’s now friday. i’ve called at least 10 times and never still get a call back, im still in tooth pain & all they gave me were pain meds that i already have at home.
Cierra , we are sorry you’ve had this experience. We are looking into this situation and would like to know more about what happened. Please reach out to us with your contact information at [email protected], and a member of our team can be in touch. We appreciate your feedback.
Fantastic experience: Great service and dental care. I found the dentist to be carring and transparent with their procedures. Yes I would recommend Advantage Dental to anyone looking for a good dentist!
Hi, Jackson. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Kennedy is the absolute best! I've been going here for years but had her this year as my dental hygenist and I couldn't be more impressed by her! 10/10 for Kennedy!
We appreciate your kind feedback.
Negative experience: I waited over 9 months to have a root canal and filling done. My insurance is ending December 31st and appointment was December 19th. I received a phone call today stating I couldn’t be seen. Staff was quite rude about it. They basically screwed me over.
We appreciate your feedback, Shilo. If you would like to discuss your experience further, don't hesitate to reach out to us at [email protected]. We would love the opportunity to resolve any issues.
Negative experience: Would do 0 stars if I could. Drove an hour here with my 2 year old boy to be seen, and receptionist said they gave his appointment to someone else in need. And this was the last of my money I had to put into gas instead of getting him Christmas gifts.
We apologize that you had this experience and understand your frustration with the situation. We appreciate your feedback and will take it into consideration as we work to improve patient experiences. If you would like to talk more about this, please send an email with your contact information to [email protected] and we can be in touch. Thank you.
Negative experience: Worst experience at a dental office,rude up front: The dental assistant was the only decent thing about this office.
Lala, We are so sorry to hear this. We would like to hear more details on the situation in order to better serve you and others in the future. Please send your contact information to [email protected] so that we can be in touch. Thank you.
Fantastic experience: Had the best visit with my son, Ashley took a lot of time with him , explained everything so he could understand it, and was very caring and gentle !! We appreciate that kind of care!! Thank you Ashley!! You Rock!!
Susie, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: Great staff, thanks for being so good with the kids.
Hello Aundrea. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: she was so fun so sweet had a good cleaning !
Hello Alexzya . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: I haven't been to a dental clinic in a long time. My experience at this clinic was very good. I chose the right place for a dental check-up. Thank you
Hi, Gabriel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: Horrible. Anytime you need things done it’s a year out at least. If you break a tooth like in my case you pretty much told me I have to wait 12 months to get in. Told them I’m in lots of pain and might need a root canal. They told me they can’t even get me in to look at it. I asked them what can I do ? They pretty much told me to wait. I can’t eat or drink. I had to go to an urgent care for antibiotics cause it’s infected. Told them that and they didn’t seem to care
A , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Fantastic experience: If I could give Caroline Hunter (my dentist) at Advantage dental 10 stars I would. In the past getting dental work always scared me & was painful, but since becoming a patient of hers I’m no longer afraid of getting work done. She gentle, kind, funny and beyond talented at what she does. Her assistant and her make your treatment go by so fast with their upbeat personality & caring nature. EVERYONE I have had a chance to meet at Advantage dental has been beyond kind and caring. I can’t say it enough Caroline is simply amazing.
Hi, Creating. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: They were so professional and kind with my daughter, made her feel confident.
Hi, Fabiola. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Always a friendly environment. Staff does great work and makes you feel really comfortable for being at the Denist office. Overall a great experience! I would totally recommend Advantage Dental!
We appreciate your kind feedback.
Fantastic experience: Quick and very good! Just a cleaning. They are pretty good here
We love to get feedback like this! Thank you for taking the time to leave us a review, Jerry.
Negative experience: My daughter has been going here for years and every time we go in they never take care of her teeth. It’s always an exam and cleaning and then they make an appointment for another year out. The people in the office are short with you and hang up before you’ve even finished your sentence. Days ago I requested medical records be sent to the new dentist and they declined to do it on time they make it difficult to get any care and take forever to get an appointment. Most definitely would not recommend. In fact, we changed our insurance just to see a different dentist in town that got us in right away.
Audrie , we understand your frustration and apologize that you have had this experience. Please contact us at [email protected] with your contact information if you would like to talk with a member of our team.
Negative experience: Wait a year for an appointment to only get a call to state they must reschedule. Guess when the next available appointment is....a year away. This is the second time I have waited nearly a year for a routine dental need to have them cancel and make me wait another year. This is horrible access!!!
Tammy , we are sorry you’ve had this experience. We are looking into this situation and would like to know more about what happened. Please reach out to us with your contact information at [email protected], and a member of our team can be in touch. We appreciate your feedback.
Negative experience: The scheduler suddenly hung up on me when I asked whether the dentist was good. That was new, and not reassuring.
We apologize for your experience, Neil. If you would like to discuss further, please reach out to us at [email protected]. We would love the opportunity to resolve any issues.
Fantastic experience: Annie is excellent!!!! Deep cleaning was done very well. Would definitely recommend to anyone needing dental care!!!
Hello Michael. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Had a great appt. at Advantage Dental with Annie, the hygienist. Best experience ever. No pain and such a lovely, warm and personable lady.
Hello Troy . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: I had a fantastic experience with Kennedy, my dental hygienist. She is professional, gentle, and incredibly thorough with cleanings. Kennedy takes the time to explain what she’s doing, offers helpful tips for better oral care, and makes sure you feel comfortable every step of the way. Her friendly personality and genuine care turn what could be an anxious appointment into a very pleasant visit. I left feeling refreshed, confident, and grateful for the excellent care. Highly recommend Kennedy to anyone looking for a skilled and compassionate dental hygienist!
Hi, Joe. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The gentleman at the front desk was extremely helpful. The dental technician was too. I couldn't be happier. I used to not like coming to the dentist but the wonderful people here make it a true pleasure. They are great
We appreciate your kind feedback.
Fantastic experience: My dental Hygienist was absolutely wonderful. She polished my teeth before she cleaned them. Which hands-down was the best cleaning I’ve ever had.
Melissa, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: Super front desk staff and excellent dental assistants and hygenist.
Hi, Hinde. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Everyone was nice n helpful, answered questions n set up appointments for future work before I left. No waiting either. Good day.
Hello Michelle . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: So quick and efficient. I was so happy they could not only do my X-rays, but we're able to clean my teeth at the same time. Thank you What a happy, hardworking team. Thank you
We appreciate your kind feedback.
Negative experience: I have had an appointment scheduled 6+ months out to have them call me to cancel a week before the appointment. They schedule clients so far out that by the time you end up getting in more damage has been done to your teeth. They never answer their phones or return voice messages either. This is the most unprofessional ridiculous dental office I have ever had to deal with…
Skye , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Negative experience: They keep canceling appointments that are months wit long. Can't keep staff. Have ruined a denture to the point I need a whole new one now. So sad I got involved with this company
Frank , we understand your frustration and apologize that you have had this experience. Please contact us at [email protected] with your contact information if you would like to talk with a member of our team.
Fantastic experience: My hygienist was not only quick and efficient. She did an exceptional job. I was pleasantly surprised today I will be happy to return to her again thank you, Annie.
We love to get feedback like this! Thank you for taking the time to leave us a review, Doc.
Fantastic experience: Dr. Hunter is extremely kind and fun. She made me feel very comfortable. Annie is really good at what she does because she loves her job. She made me feel extremely comfortable and I never felt any pain. She also helps put up all the decorations in the office and she always does an outstanding job at that as well. I would recommend Advantage Dental to everyone. I would recommend them to all my friends and family. Anyone who visits them is sure to be greeted with a smile and when you leave you will be proud of your own smile. Thank you Annie and thank you Dr Hunter. The best of the best is right here in Medford Oregon. Everyone who works there always makes you feel welcome and are happy to see you.
Paul, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: Great experience at this nice office located on sout Medford near hospital. Had Annie as my hygienist and she was very friendly and did a great job cleaning my teeth. Front desk staff friendly and office nice and clean. Impressed!!!
Hello Lisa. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Advantage Dental is a very nice place to go! They make you feel welcomed, and feel good about your self! They are kind and professional! I like it there!
Hello Trina . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: Great experience super friendly, kind and very professional. Great atmosphere.
Hi, Marlena. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: They'll book you 6 months out, then cancel a couple of days before without so much as an apology. All you get is a vague message "We need to reschedule, please call us". Then you're pushed another 2 months out. Based on other reviews, this isn't a one off, it's a pattern. Overbooking and cherry picking? Avoiding insurance patient? Or just plain mismanaged? Don't bother with a generic response, I won't be calling back.
Jb, We are so sorry to hear this. We would like to hear more details on the situation in order to better serve you and others in the future. Please send your contact information to [email protected] so that we can be in touch. Thank you.
Positive experience: Love these guys! They do great work for being OHP related. If you could get appointments that weren’t a year apart, it would be perfect but it’s hard to get an appointment.
We appreciate your kind feedback.
Negative experience: The miniscule amount of professionalism is astounding. I waited 4 months for my appointment ( regular wait time ) and then they canceled it under my nose without contacting me for rescheduling me because the dentist was sick or something??? Let me show up for "my appointment" just to tell me I need to reschedule as if I didn't just take the day off work to specifically make this absurdly late scheduleing to be there. And then they didn't see the problem with that and then they scheduled me out for another 6 months. Without so little as an I'm so sorry for the lack of communication. They didn't care.
Shelby , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Fantastic experience: Annie was amazing in helping figure out the absolute best option for my son and his teeth. She was knowledgeable and helped myself and son understand the severity of my sons teeth. She wanted to make sure every option was considered before extraction and unfortunately extraction was the best option. She was fantastic in helping my 12yr old understand the importance of dental care and demonstrating proper flossing. I won’t be taking my son anywhere else for my children’s dental needs. The dentist and dental assistant who performed their extraction were also very comforting to my son and as a team my son received amazing care. Would recommend Annie to anyone with children
Scott, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: I had to get worked up for a crown. Dr. Hunter and her assistant Ashley were wonderful. Extremely enjoyable to be going through a not so wonderful procedure with; they actually made it fun. Both were very articulate and willing to discuss details of my procedure and options. I'm actually looking forward to seeing them both again at my next crown appointment.
Hello Stephanie . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: If you've been a long time patient here, your patience has paid off! This place has done a complete 180 in energy of the staff, timeliness, even cleanliness. And, the dental work, which is the whole reason we're there, is excellent. I had a cavity filled and here I am giving 5 stars! Kudos to the entire staff!
Hi, Katy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Absolutely the best. They are so on top of my dental care.Thank you to the whole crew. Both Medford and Eagle Point
Hi, Joslynne. Your feedback is highly appreciated. Thank you for the review!
Negative experience: The girl who did my teeth was great and everything was fine.. I just did not like that. The last time I was there they told me I was gonna be a feeling for this next time, but it didn’t happen other than that. Everything was OK.
Cynthia, We are so sorry to hear this. We would like to hear more details on the situation in order to better serve you and others in the future. Please send your contact information to [email protected] so that we can be in touch. Thank you.
Fantastic experience: I'm delighted to say that finally, I found a dental office that care about their patients. From the front desk receptionist, the office manager, the fabulous hygienist and wonderful dentist that I have been exposed to. I'm forever grateful.
We appreciate your kind feedback.
Fantastic experience: Came in expecting to get 1 filing but since they had a bunch of no shows I was able to get 2 and a cleaning the same day. The dentist and her tech I saw today were super nice and friendly. Made me feel comfortable and checked to make sure I was doing good throughout the process. Also the new gal that is the dental hygienist was very friendly and gave me good tips on what to improve on when cleaning my teeth at home.
We love to get feedback like this! Thank you for taking the time to leave us a review, Misty.
Fantastic experience: Advantage Dental is not like your typical dental office the care team they have there are very friendly, patient and really project positivity. The compassion they show made me feel like there was nothing to fear and as oral health can be a sensitive issue they really make you feel like there is nothing to be ashamed of, my experience was wonderful and I came away knowing more about how to maintain my oral health. Thank you to all of the Advantage Dental team for a wonderfully gentle experience.
Nelson, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Negative experience: TLDR; Extremely unprofessional when it comes to honoring appointments and scheduling them. Find another dentist if you have a choice, they will waste your time on the scale of years. My issues very closely relate to the other recent 1 star review. Impossible to get an appointment anytime remotely close, and they will just drop the appointment you scheduled, a year ago, a week before and then when you try to call and figure out what’s going on they literally never answer the phone. When you ask for a callback they wait a week then call you, and if you miss the call, time to start the process over again, just to have to schedule a year out. It’s the only dentist I can use on my insurance, so I might as well not have dental coverage. Staff and everyone is nice, if you can even get in the door. I’ve had to dig out tooth shards, from a previous extraction I’ve had here, with tweezers and a prayer because they will not get me in the door. Regardless of the reasons, or intentions (which I doubt are negative) it’s extremely unprofessional the way they run things. If you have a choice of dentist do not choose this one, they will waste your time.
Patrick , we apologize for any dissatisfaction you experienced. We would like to know more about what happened. Would you mind sending us your contact information to [email protected] so that we can look into this further? Thank you.
Fantastic experience: My dentist was very patient and understanding with me. I get high anxiety about going to dentist and she made me feel calm. Had extractions done and she did an amazing job walking me through it.
Hello Crystal. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: I have been going to Advantage Dental for a few years now. I’m very happy with care I have received from the moment I enter to check out. The hygienist is gentle and thorough she devoted to cleaning each tooth until sparkles, and shares tips on daily care which is helpful. The doctor takes the extra time to ensure all is good before I leave and answers any questions or concerns I may have. I would highly recommend Advantage Dental.
Hello Beatrice . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: The best dental office in the valley! 5 Stars & top shelf! Will never go anywhere else
Hi, Kelly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I highly recommend Advantage Dental not only did they go above and beyond for me!the most gentle awesome Dental experience I’ve ever had!
Hi, Daniel. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Had a couple of teeth worked on, Dr. Pearson went above and beyond to get them fixed, very kind and considerate. She and her assistant(Lily) were professional every step of the way. I'm most happy with results.
Hi, Gabriel. Your feedback is highly appreciated. Thank you for the review!
Positive experience: I have had a different dentist every single time I’ve been here. I’m not sure why. But I’ve always had good experiences, just would be nice to have the same dentist see me for more than one appointment.
We appreciate your kind feedback.
Negative experience: Very nice staff, this review is not reflective of the people, but the organization. This office will cancel your appointment the day-of and can’t reschedule you until the following year (not exaggerating. My appointment for March 20, 2025 was offered to be rescheduled for May 2026) but you know what, that one will probably get cancelled too. They’re over scheduled and under staffed. Do everyone a favor and find another dentist so they can see the patients they already have. I don’t understand how this keeps happening. This is not the first time my appointment has been cancelled last minute. I’ve been trying to get a cleaning for 2 years, I can’t wait another. The only way to get in sooner is to call every day and try to get in a cancellation slot. As a busy mom I don’t have time for that every time I need an appointment. What’s the point of the schedule if this is practically the only way to be seen? They also looked up my husband’s file so I could schedule for him and they had that he’d had a single wisdom tooth extracted (he hasn’t) so not sure how that happened. Just generally the worst organization and communication, and so unprofessional to cancel the same day. It’s a shame because the people suffering are the hard working staff trying to serve their patients. No wonder they’re always short staffed.
Elisa , we understand your frustration and apologize that you have had this experience. Please contact us at [email protected] with your contact information if you would like to talk with a member of our team.
Positive experience: Great place if you can get in for the appointment. They do great dental work in a short and pain free amount of time and their employees are friendly and informative. But it can take 6 months to a year to get an appt. sometimes and that’s too long to wait when you have dental issues.
Fantastic experience: The dentist was kind, caring and friendly. She made me feel more comfortable. I appreciate the staffs eagerness to help.
Hello Cara . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: Absolutely amazing! Dr. Pearson and her assistant were swift and enlightening. Also, did an excellent job on my filling gums aren’t even sore. Highly recommend!
Hi, Justin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: Very nice place the only problem is no WI-FI it would make it less stressful if we could have Wi-Fi to get our minds off of what’s gunna happen
Hi, Master. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Such nice people work here and they really care about making sure you're comfortable and do everything they can to fit you in for emergencies. Appreciate Dr. Cook, Dr Hunter and Mateo and everyone else!
Hi, Tyler. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Staffs were extremely courteous. Annie (dental hygienist) was excellent cleaning my teeth. Giving me educational tips and informations. She has so much compassion on her job. Matteo (front desk) he’s cool and very accommodating to call us to get scheduled. Dr. Caroline Hunter (dentist) she was very thorough and caring for myself and my kids. 5 stars for Advantage Dental, Medford, Oregon. Thank you very much. The Udet’s Family:)
We appreciate your kind feedback.
Fantastic experience: Absolutely wonderful staff!!! They say there is a long wait list as I understand but I called everyday and got seen in a few weeks time!!! Incredible! If you call everyday and leave a message checking for cancellations for the appointment you need you will absolutely get seen way sooner!!! Thank you so much advantage dental!!!!
We love to get feedback like this! Thank you for taking the time to leave us a review, Mia.
Fantastic experience: They were so accommodating to my elderly father who has a disability! Friendly and funny and patient! Thanx!
Gayle, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: My son likes the care that he is given by the hygienist. She treated us amazing and helped Us get to the point of what we really need to be doing for our teeth. She went out of the way to get my son appointment to take care of some of our issues. Thank you so much for your concerns for us.
Hello Rick. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Negative experience: Told them four times at four separate appointments over two years that I was experiencing abnormal pain and swelling in my tooth and I was blown off every time, I finally got into a new dentist today and found out my tooth died, this could have been prevented if they listened to me the first time two years ago.
We apologize that you had this experience and understand your frustration with the situation. We appreciate your feedback and will take it into consideration as we work to improve patient experiences. If you would like to talk more about this, please send an email with your contact information to [email protected] and we can be in touch. Thank you.
Fantastic experience: The staff at Advantage Dental are very nice & curtious people, I wish every office type setting had employee's as friendly, patient, & helpful.
We appreciate your kind feedback.
Fantastic experience: Dr. Hunter is well educated and experienced in her profession. She takes the time necessary to explain in great detail what is about to happen. Kind, gentle, exceeded above and beyond my expectations of a Great dentist
Hello Deanna. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Edward works on the denture end of the business and does a wonderful job. He is polite and knows what he is doing. He deserves a raise. There are very few like him around. I wish he could spend more time in Medford.
Hello Loni . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: Great work and happy with the outcome despite the rescheduling issues. Very polite and professional people and great with making me feel safe and comfortable
Hi, Justin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Well, what can I say, I finally had me a brand new set dentures and they fit oh so well no glue. Great job thanks. Eduardo
Hi, Jelly. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Wonderful staff! I had the pleasure of meeting Ashley and she was amazing with my 2 girls! Highly recommend this dentist
We love to get feedback like this! Thank you for taking the time to leave us a review, Pryia.
Fantastic experience: I went in to see Ernesto to finalize on my dentures. He was easy to work with and was open to my suggestions! Great visit!
Hello Beverly. Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help. We are glad to hear you had this experience. Thanks for sharing!
Fantastic experience: Both hygienists Liliana and Ashley were amazing. They’re great people and wonderful assets to this business!
Hello Jeslyn . Thank you for taking the time to write us a review! We appreciate your feedback and are glad that we could help.
Fantastic experience: My daughter’s review: Everyone there is so nice. The front desk people were so helpful and friendly. I love the new dentist! Dr. Hunter is great! She makes me feel comfortable and relaxed.
Hi, Kristina. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My dental tech Annie was simply the best!! Hilarious, caring and kind. Hands down the best experience I've ever had getting my teeth cleaned! Gotta love unfiltered Annie. Also a big thank you for working on your day off, and helping me through a painful issue, with distraction and grace.
Janis, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Fantastic experience: The oral hygienist was awesome. Dark humor and fun times were shared by all. Screams and laughs were had. 10/10 would endure the pain again.
Hi, Dave. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Anne was AWESOME!!! she made me feel comfortable and was so welcoming and professional!! Shes a GOOD hearted person and she is so Fun upbeat and funny! Awesome experience i would refer anyone to get dental cleaning done there @ Advantage Dental! Keep it up Anne!!! Oh yea im a sissy. And the pain was almost non existent!!!
Hi, Jacob. We are thrilled to learn that you had a positive experience with us!
Negative experience: Went into the office on July 3rd because I was having severe pain they prescribed me amoxicillin because I asked for it I knew it was an infection I can tell over the weekend every time I ate the pain intensified so bad that even taken ibuprofen 800 double strength Tylenol and some Orajel it still didn't relieve it especially after I ate the nerve pain would shoot down to my bottom teeth and it was awful I called the dentist this morning on the 8th of July and I can't get any medication because the incompetence of the dentist who said she doesn't feel good prescribing me pain medication I hope she's denied sometimes this is the worst service I ever received Annie in the office is great no problem with the hygienist just some dentist and it's not Dr Cook some other dentist I think this place is just a bunch of money grabbing people they don't help you they just want your insurance I'm so devastated over all this and so much in pain I hope to find a better Dental Place just a little FYI for anybody thinking about going there hoping also to find the corporate office so I can make my complaint official.
Fantastic experience: My hygienist Annie is the best! Not only did she make me feel comfortable, she was extremely gentle. Literally the best cleaning I have experienced and I'm genuinely looking forward to coming back again. Thank you Advantage Dental for have such amazing staff!
Kyle, thank you for sharing your experience. We appreciate you taking the time to leave us a review!
Positive experience: If you're a patient and miss an appointment be prepared to wait up to nine months or more for an appointment. I had a wisdom tooth that was really bothering me though. I was able to come in at 8:00 in the morning as a walk in. The wait wasn't too bad. They were able to squeeze me in at 10:30. It was quick and easy, in and out. I did end up calling them back a few hours later due to an extreme pain concern. I asked if they could prescribe anything. The receptionist didn't really take care of my concern. I would have appreciated more concern or call back from the dentist. The pain did end up going away though.
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